Develop Bugs

Cosmetic damage. Please advise.

Hi all,
Recently I dropped my beloved phone and now there's an unsightly dent in the corner and the silver border (euro version) is really badly scuffed. It still works though.
But I like my devices pristine so I can't stand to look at it now!
Tbf I can still get £150 for from one of those phone trade in companies.
And can sell an old e71 for just under 100, which can go towards a new different handset.
Or is it at all possible to refurbish anywhere and then attempt a higher sale? I'd rather not wait weeks/months though.
Please offer any advice.
Thank you.

Ibelieve you can buy replacement screen/front cover. I seen a couple posts with links to ebay for them.

Wow, what would you do if your girlfriend had a zit?
HT

burtonsnow8 said:
Ibelieve you can buy replacement screen/front cover. I seen a couple posts with links to ebay for them.
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Haven't been here for a while but so far can only find battery covers.
redrockv8 said:
Wow, what would you do if your girlfriend had a zit?
HT
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MAC concealer. Its the best there is.

http://cgi.ebay.com/HTC-Touch-Pro-I...emQQptZLH_DefaultDomain_0?hash=item4cedb2317c
I'm not sure if thats the damaged part, but that is what I was talking about.

mines got the same thing, dent/scratch in the top right corner, but it just adds character
i know if i fix it, i'll just go out and drop it again.
Maybe you could just put a case over it to hide it and protect it from future damage?

burtonsnow8 said:
http://cgi.ebay.com/HTC-Touch-Pro-I...emQQptZLH_DefaultDomain_0?hash=item4cedb2317c
I'm not sure if thats the damaged part, but that is what I was talking about.
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Thanks for that but unfortunately its the whole silver shiny border thats ruined.
fone_fanatic said:
mines got the same thing, dent/scratch in the top right corner, but it just adds character
i know if i fix it, i'll just go out and drop it again.
Maybe you could just put a case over it to hide it and protect it from future damage?
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Stupidly i did the opposite. As soon as i dropped my phone i was in such a piss poor mood i just put it in my jeans pocket. I was cursing the stoopid fiddly case!
So aswell as the corner dent, the silvery bit started to peel away. Funnily, every other part of the phone is still in perfect condition.
I doubt any personal buyer would be interested so i think im just gonna give it to Envirophone or other.
Better than other situations where i could've lost it or internally detsroyed..

panos123 said:
I doubt any personal buyer would be interested so i think im just gonna give it to Envirophone or other.
Better than other situations where i could've lost it or internally detsroyed..
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You might be surprised!! Put a post up in the marketplace section, you might just find an interested party

Why not get another one and save this one for parts. That way when you drop the new one and scratch the back cover you can already have a replacement.

Can I swap my 002 for 003 if its a bit banged up? (pics link inside)

I have 002 Novatec that I purchased from Radioshack on June 4th at 6am here in Salt Lake City,Utah. My question is, I've banged it up a tad bit and was wondering if I bring it in (unrooted/stock of course) to radioshack and explain to them why I want to be put on the waiting list for a new one (30 fps cap, purple hue,not as bright as 003s) and maybe even show them the comparison picture of the 002 to the 003, and they deny me, do I goto sprint next or call HTC or keep trying?
http://tund.imgur.com/evo

i was under the impression that you could return it w/in 30 days for whatever reason. at least, that's what Dan says in his commercials.

or you could just tell em that you get crappy service inside your house so what's the point of having a phone you can't use at home.

healthpellets said:
i was under the impression that you could return it w/in 30 days for whatever reason. at least, that's what Dan says in his commercials.
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the thing is,.. the screen has 2 minor scratches,kickstand is scratched up a wee bit, the camera lense has a scratch or two but not right in front of the lens just off to the sides, and the corner has a ding, can I return it in that condition? I will post screens soon!
healthpellets said:
or you could just tell em that you get crappy service inside your house so what's the point of having a phone you can't use at home.
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crappy 4g service mind you, but thats what wifi is for

If it been less then 30 days your fine. Even if its been a few days over they can still do it. They might charge a restocking fee, but they can waive it. just be firm when handling those lovely radio shack employees.

Pics: http://tund.imgur.com/evo

Its 30 days if the phone is in perfect shape they have to take it back. If it isn't, like yours, then your taking your chances, you may have to plead/grovel.
Good luck!
-------------------------------------
Sent from my god phone.

mrono said:
Its 30 days if the phone is in perfect shape they have to take it back. If it isn't, like yours, then your taking your chances, you may have to plead/grovel.
Good luck!
-------------------------------------
Sent from my god phone.
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Hmm so crappy signal inside buildings/home might defeat the fact that my phone is a bit thrashed?

Damn,
Did you drop it into a pile or rocks or something?
Getting paid $8/hour they probably won't care... YMMV

Wayno-san said:
Damn,
Did you drop it into a pile or rocks or something?
Getting paid $8/hour they probably won't care... YMMV
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Dunno, i brought it in couple weeks ago and showed the dude that sold me the phone the scratches on the screen, he was like dunno if we will be able to accept that phone, so I guess im stuck with it,.. which isnt a bad thing for me, just my wallet. So the question now i guess is, can I convince these RS guys to exchange my 002 with an 003 and hope I get an epson screen? I will be going straight to ZAGG HQ here in Salt Lake to have them install thier Invisshield since I'm so clumsy at it, if I do get a new evo.

You're still within 30 days, so even if RadioShack won't take the phone back can't you still cancel your service, or get a cheap dumbphone and change your plan accordingly? You can always sell your Evo on Ebay or something then.
EDIT: since the OP changed his original question, this post is no longer relevant

Probably depends who you talk to and how nice they are. Some Radioshacks will inspect the phone more in-depth than others. Basically you are wanting to exchange a nicked up phone for a new one. "30 fps cap, purple hue,not as bright as 003s" are not really considered defects. Unless you bought the warranty from them that covers wear and tear, then it's gonna be a hit or miss.
edit: I just skimmed your pictures and those are some pretty bad nicks. I thought it was just light surface scratches here and there. Good luck, but I'll be pretty damn surprised if they took that back.

Seriously?

gthing said:
Seriously?
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+10000000
Outside of just not taking care of your equipment your only real reason is from what you have read on the internet. You actually have no legitimate reason to return the phone. You probably never notice any difference until you read about it. It hasn't been proven with enough comparisons which panel is better or brighter. Now some are sticking with the nova panels. Tweaks are being done as well.
Funny you mention a refund due to it being heavy on the wallet yet you would take an 003 with epson if you had a chance.
Please don't post a complaint about how horrible customer service is when they don't fullfil your request.
Sent from my PC36100 using XDA App

I really don't get how people can't take care of their expensive equipment.
If anything, try to go to a Sprint retail store and see if they'll let you swap over or do a dumbphone swap then get on the list for the rev0003. Considering your lack of care for your equipment, your odds are low. It would cost them money to take your phone back since they'd have to replace the screen and camera lens.

mrmomoman said:
Outside of just not taking care of your equipment your only real reason is from what you have read on the internet. You actually have no legitimate reason to return the phone. You probably never notice any difference until you read about it. It hasn't been proven with enough comparisons which panel is better or brighter. Now some are sticking with the nova panels. Tweaks are being done as well.
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Serious? -10000000. The reason I even began searching these forums was for a fix to the sluggish performance. This is not my first android phone. I've had an Incredible with Verizon and borrowed my cousin's N1 for a few days while waiting for the Evo to come out. Now that there is a psuedo fix for the fps issue, a real fix that doesn't break and FC everything is imminent. But a brighter screen with richer truer blacks and no screen seperation? Nobody knew the 003 were brighter with richer blacks untill the screen shot comparison.
I could tell immediately that the EVO had fps issues, the scrolling would glitch out and skip, the app drawer, the overall fluidity felt like something was holding it back, htc. I tried out the fix and man the evo blazes! Can't wait till they perfect it!
mrmomoman said:
Funny you mention a refund due to it being heavy on the wallet yet you would take an 003 with epson if you had a chance.
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Who Wouldn't? I'm paying for it, I want the best, just like the next guy.
mrmomoman said:
Please don't post a complaint about how horrible customer service is when they don't fullfil your request.
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I will do whatever I please.
cosine83 said:
I really don't get how people can't take care of their expensive equipment.
If anything, try to go to a Sprint retail store and see if they'll let you swap over or do a dumbphone swap then get on the list for the rev0003. Considering your lack of care for your equipment, your odds are low. It would cost them money to take your phone back since they'd have to replace the screen and camera lens.
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At the time of purchase that Radioshack did not have any screen protectors and only a universal smartphone body glove clip on case which is pretty dam useless,added unnecessary bulk to the phone and did not give me access to any of the buttons. It was just a holding case.
There were no limited edition Seidio Innocase Active Cases. Though I agree I am partly to blame for not babying it until suitable protection was available, one of the first threads I read was about how the phone had Gorilla Glass which seems like bs due to how easy it is to scratch the screen. =\

gthing said:
Seriously?
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My dad can beat your dad, wanna fight about it? Meet @ Radioshack next to the Subway in Taylorsville. I shall have made a makeshift sword for my evo and we shall have a battle to the death in front of RS employees. LOL

thats pretty banged up within 30 days haha

I know yall are sick of Hinge questions but...

Well, I just ordered a G2 on ebay (YAY!) and I'm not kidding, last night I had trouble sleeping because I am very very worried about a loose hinge. I got this thing off contract AKA expensive and I want it to be perfect.
anyway, my question is as follows, was the loose hinge actually a common problem? or was it only blown up on the forums? I live in Israel where it will be very very hard to replace it if it is defective.

No, people just complain.
Just like when its cold, people want summer. When its hot people want winter.
Its easy to open, people want it tough and firm. When its tough and hard to open, people want it "like the g2". I had the same feeling, its over rated.

I'm talking about the hinge just popping open or closed at weird angles...it would be especially bad for someone like me who texts a lot in bed (and play old gameboy ROMS =])

Durkbeef said:
I'm talking about the hinge just popping open or closed at weird angles...it would be especially bad for someone like me who texts a lot in bed (and play old gameboy ROMS =])
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It's not really weird angles, it's only when you hold the phone upside down. Then, the forces of gravity kind of open it for you (or close it, if it's already open). Otherwise, the hinge is perfectly stable, tight and functional. As I've said in other discussions like this one, I've held my phone buy the top piece and shaken it and it has not affected the opening or closing mechanism at all.
Rest easy, you're getting a badass phone lol.

AbsolutZeroGI said:
It's not really weird angles, it's only when you hold the phone upside down. Then, the forces of gravity kind of open it for you (or close it, if it's already open). Otherwise, the hinge is perfectly stable, tight and functional. As I've said in other discussions like this one, I've held my phone buy the top piece and shaken it and it has not affected the opening or closing mechanism at all.
Rest easy, you're getting a badass phone lol.
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+1
he tells the truth lol

Lol, so like 45 degree angle is cool? even for those really loose ones from launch day? that literally just pop the F*ck open

It's not really a big thing. Just use your index fingers to hold up the screen, you type with your thumbs anyways. I thought it was a natural habit, but I guess not judging from all those people who complain.

I'm 100% convinced that the "loose" hinge is the way the phone was designed. Problem is, it's not what people expected, so it gets called a defect. Got to love the internet sometimes....
I'm on my third G2 (not because of the hinge) and all of them have opened and closed exactly the same, regardless of part number.
Your phone will be fine, enjoy it. It's a great phone.

the hinge is fine, just use it the way its supposed to be used and you'll be okay.

Thank's yall, the worst part about this whole thing is that I had to get it shipped to my parents house in TN and I gotta wait for a friend of mine who is visiting the holy land on the 22nd to bring it to me.

my screen doesn't slide down, even though I prop the phone up at a 180 degree angle. I think I am one of the few lucky ones with a tight hinge. I've seen some vids where even at a 45 degree angel the screen slides back close.
I like things tight, and I'm glad I added this phone to my collection, along with my girlfriend.

convolution said:
my screen doesn't slide down, even though I prop the phone up at a 180 degree angle. I think I am one of the few lucky ones with a tight hinge. I've seen some vids where even at a 45 degree angel the screen slides back close.
I like things tight, and I'm glad I added this phone to my collection, along with my girlfriend.
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So she doesn't ever spend money on you then. *chuckle*
Sent from my HTC Vision using XDA App

People have made an issue out of nothing

yall? You sure you live in Israel? Only american southern rednecks say "yall".

FrenicX said:
So she doesn't ever spend money on you then. *chuckle*
Sent from my HTC Vision using XDA App
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Well played my good man.

It's one of those things where if you see the video on youtube and then go out of your way to hold the phone in that one way that will make it do this, then, yes, it closes/opens.
It's not a bug, HTC would tell you "FAD". No, not "F-off and die", "functions as designed"
In normal use I've never had any issues.
Including in bed during the marathon session of Angry birds or gameboid (advance wars!) when I should have been sleeping

dhkr123 said:
yall? You sure you live in Israel? Only american southern rednecks say "yall".
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Lol, I grew up in Memphis TN.... I think I have the right to say yall =)

Not an issue for me, but it can be an issue for those who use a holster. When pulling the phone out, you would have to make sure you grab both halves or it may slide open. You could lose your grip on the phone and drop it.
Basically, using a holster may force you to hold the phone in that youtube way. Meaning some people my experience it day to day in regular use.
I personally solved it the Steve Jobs way. I took the little black rubber band that is included around both the headset and usb cable and wrapped it over the trackpad. Boom.
Sent from my HTC Vision using XDA App

there's actually a tear down guide on here about how to make the hinge tighter but it voids warranty and what not. I'd try it myself if I had a torx 6 screw driver.

dietotherhythm said:
there's actually a tear down guide on here about how to make the hinge tighter but it voids warranty and what not. I'd try it myself if I had a torx 6 screw driver.
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I want to try this but my rubberband "trick" does me ok lol. I would love a tight hinge to get rid of my rubberband, but not quite enough to further void my warrenty. I already rooted and Romed, but that's reversible. Taking the phone apart isn't. I'm fully capable of accomplishing it though.
Sent from my HTC Vision using XDA App

Okay, maybe buy clear battery door from custom evos BAD EXPERIENCE (Positive Update)

Okay, so I ordered one a WHILE ago, and I received it. The door did not fit, in other words, it required an immense amount of pressure to place it on the phone with all clips holding, and even then the stand would not come out of the back of the case without excessive, and i mean excessive, force. When it was out, when you pushed it back in, it shifted the door out of place and forced one of the clips to pop off. It was not form fitting, as in there were gaps between the battery door and the back of my evo. Just for kicks I tried it on another evo, maybe it was just mine. Didnt fit there either. I contacted by email, no response. Website? no response. I eventually received a PM on the xda-developers forum, and was told to record a video of the problem with the battery door and send it to joey3002.
Really? Honestly? Over a 17 dollar battery door, I need to record a video and send it to you? Like the hassle of trying to get ahold of you and send it back to you is not enough, I would do it for pure amusement?
If I was really that ignorant, and could not figure out how to put it on, the worst that would happen is that you would receive a perfectly functioning battery door in exchange for another functionally perfect battery door, and be out the 44 cents for shipping it.
I understand that this was a great undertaking on your part, and you are trying to make a buck like the rest of the world. But I think that your customer service has to improve a bit.
I am sure there are many people who are happy with their clear battery doors, and the idea is f****** awesome, but there is no order support whatsoever, I wasted $17, and its just sitting on my desk in the same plastic wrapping it came in months ago.
/endrant
UPDATE: Joey is working with me. I was incredibly frustrated, and hopefully this will rectify the problem. I will keep posted.

So the seller its on here?
Sent from my Evo, ho!

Same thing happened to me with mine. I got a Dremel and just slightly grinded down the slot for the kick stand and it's been working lovely for months now. Taking it off feels like you're going to break off one of the clips or something, so I just pop the top clips off when I need to remove the battery and only take the whole thing off if I need to remove the SD card. It's not a PERFECT fit, but I like the look of it so I deal with it.

jefe00 said:
Okay, so I ordered one a WHILE ago, and I received it. The door did not fit, in other words, it required an immense amount of pressure to place it on the phone with all clips holding, and even then the stand would not come out of the back of the case without excessive, and i mean excessive, force. When it was out, when you pushed it back in, it shifted the door out of place and forced one of the clips to pop off. It was not form fitting, as in there were gaps between the battery door and the back of my evo. Just for kicks I tried it on another evo, maybe it was just mine. Didnt fit there either. I contacted by email, no response. Website? no response. I eventually received a PM on the xda-developers forum, and was told to record a video of the problem with the battery door and send it to joey3002.
Really? Honestly? Over a 17 dollar battery door, I need to record a video and send it to you? Like the hassle of trying to get ahold of you and send it back to you is not enough, I would do it for pure amusement?
If I was really that ignorant, and could not figure out how to put it on, the worst that would happen is that you would receive a perfectly functioning battery door in exchange for another functionally perfect battery door, and be out the 44 cents for shipping it.
I understand that this was a great undertaking on your part, and you are trying to make a buck like the rest of the world. But I think that your customer service has to improve a bit.
I am sure there are many people who are happy with their clear battery doors, and the idea is f****** awesome, but there is no order support whatsoever, I wasted $17, and its just sitting on my desk in the same plastic wrapping it came in months ago.
/endrant
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Chargeback, duh. Had a similar experience with a screen protector that claimed to be bubble free and had 8 bubbles when I applied it precisely according to the instructions.
I emailed them once, did not receive a satisfactory response (to use scotch tape or something), called my CC company for a chargeback, got an immediate credit and final approval in a few days.

I bought one when I first got my Evo, I think it looks great. The fit is tight, when you first get all the clips in place, you almost have to slide the case down then to have it completely. It does allow dust to get under the cover which matters more as the cover is clear, but the stock cover does that also (not quite as much, but it still does nonetheless). To take it off I slide a credit card or some other similar card along the edge to pop all the clips out, then just take it off normally. So it is an incredibly tight fit, but it works fine for me. I swap between my old hero battery and Evo battery as needed, and I don't find it difficult at all once you have a system down pat to remove it.

I had the same issue, pm'ed and got no response...
followed videos and everything and nothing worked...oh well.

Tuffgong4 said:
I had the same issue, pm'ed and got no response...
followed videos and everything and nothing worked...oh well.
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Chargeback. Call your CC company. Tell them it's crap. They will take the money from the merchant's account and put it in yours.
The only way to get through to shady sellers is to hit them where it hurts, their bank accounts.

Sounds cool though
Sent from my PC36100 using XDA App

Thanx man, for alarming. I had quit buying add-on accessories since i found they usually don't fit.

Mine fits great. Been using it for months and I'm happy. :shrug:

sph33r said:
Mine fits great. Been using it for months and I'm happy. :shrug:
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Same here. I have 3 of them and they all work fine. Not one speck of dust has ever got in there and I have it in and out of my pocket all day. The fit was a bit funky when I first put it on but it settled in within a week and has been great ever since.
For those of you with complaints, the seller (Joe is his name) will work with you but remember, he's just another member like you and me who decided to make these. He's a regular guy with a day-job and a family and definitely NOT here to rip anybody off! Just be patient and he will work something out with you.

I have reached out to joe, he has either ignored me, or not responded, or asked me to record a video, as I stated. I think it might be too late for a chargeback unfortunately.

I had the same fitment issue. Tried it on both mine and the wife's evo. I emailed him twice through his site and sent 3 pm's. Nothing.

the maker of these battery doors is still an idiot.

scirio said:
the maker of these battery doors is still an idiot.
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Ha ha ha, he mustve taken your money too.
Sent from my Evo, ho!

JUST2SUAVE said:
Ha ha ha, he mustve taken your money too.
Sent from my Evo, ho!
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no, this was the guy when we (xda users) tried do this bet it would never happen.. he never paid the bet btw
anyway, all this negativity.. cmon...
the OP has been taken care of, thanks for the video.

aph said:
Chargeback, duh. Had a similar experience with a screen protector that claimed to be bubble free and had 8 bubbles when I applied it precisely according to the instructions.
I emailed them once, did not receive a satisfactory response (to use scotch tape or something), called my CC company for a chargeback, got an immediate credit and final approval in a few days.
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hahaha, that's because you didn't apply it correctly. you did a chargeback for $8 over your own mistake? you do use scotch tape to remove bubbles! remind me to punch you in the nuts if we ever meet.
Sent from my PC36100 using XDA Premium App

by the way my clear door never fit right either, if you pulled out the kickstand it would pop off.
Sent from my PC36100 using XDA Premium App

[Q] How to refit battery cover?

How the hell do I fit the battery cover back snuggly?
There seems to be a gap either side however I do it
Any youtube vids?

floweredup said:
How the hell do I fit the battery cover back snuggly?
There seems to be a gap either side however I do it
Any youtube vids?
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I've never, ever seen this question posted on XDA before, let alone asking for a youtube video of it.

spencer88 said:
I've never, ever seen this question posted on XDA before, let alone asking for a youtube video of it.
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Well .. I'll admit its a bit fiddly ;-) ... but needing a vid ?
G.

OK I think I have it now. This is the single worse thing about the phone in my view!
Of course I had to pull the battery due to a crash after only 5 days use!
Oddly it said "updating" on reboot .. but didn't!

ummm.... it'll say that every time you turn it on dear

you slide the bottom third of the cover on and snap the rest of it on, making sure the bottom is sitting nicely then snap the rest on

the verizon cover is pretty trashy. it's like the only of bad quality on the phone. seriously like $.50 of materials.
is the original this crappy? we got the cheapo verizon branding hijacked one. it's so sad, the phone doesn't even say google on it.

Zenoran said:
the verizon cover is pretty trashy. it's like the only of bad quality on the phone. seriously like $.50 of materials.
is the original this crappy? we got the cheapo verizon branding hijacked one. it's so sad, the phone doesn't even say google on it.
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The GSM version says google on it, but it is made out of the same material
I actually like it, I have never heard a creak on it like I always did on the Incredible and Thunderbolt.

Zenoran said:
the verizon cover is pretty trashy. it's like the only of bad quality on the phone. seriously like $.50 of materials.
is the original this crappy? we got the cheapo verizon branding hijacked one. it's so sad, the phone doesn't even say google on it.
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Click to collapse
Who cares what it says?
Yes, the cover is thin. Yes it feels like it's barely made out of anything.
But physically, the thing will never snap on you (not talking about the contact points here).
Don't believe me? Bend the thing a few times, all the way back, end to end. Twist it. It "forms" back into proper shape 100 percent of the time. This is why they marketed it as "hyperskin" Now, I'm sure there is a limit to how much it can bend and return to normal, but tell me what other battery door can you do that with other than the GSII and GNex models, and it won't snap on you?
EDIT: I'll also add that, while some of the GSM versions are looking like they have Samsung made builds and won't be supported in the AOSP, the Verizon model has a Google build and WILL be fully supported in AOSP. Ironic that everyone is complaining about a device for not saying "Google" on the battery cover but is actually more "Google" than some of the unlocked, regional versions.

My battery cover had a crushed clip and made the battery cover lift.
Make sure each individual clip around isn't crushed.
Sent from my Galaxy Nexus using xda premium

mezzyg said:
you slide the bottom third of the cover on and snap the rest of it on, making sure the bottom is sitting nicely then snap the rest on
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Click to collapse
+1 This is THE way to do it -- works every time. If you don't get the bottom tight first, the middle will "push out" and you'll have some play.