Could a 3rd Party USB Cable Cause Port Separation? - EVO 4G Q&A, Help & Troubleshooting

So I'm on my 2nd EVO, a refurb, since my original EVO had its USB port snap off its motherboard. With this new EVO I'm trying to be more careful, but I've noticed something.
A couple of months ago I purchased these:
http://www.amazon.com/exec/obidos/r...zon.com/gp/product/B003PD80X8/ref=oss_product
So I could charge the EVO at work and in the car. I've noticed, however, that they go into the port and come out more securely than the one that came with the EVO, yet with more force needed to insert and remove the cord.
Is it possible that using these cords is what caused my USB port to separate from the motherboard, or am I just being paranoid?
Thanks in advance for your advice!

I wouldn't think so. I had my charger replaced at the sprint store that wasn't an oem evo charger. I noticed that it was a bit more snug though.

Yeah, I'm not sure now. These are very snug, which I'd like to think is a good thing.

Yeah. My oem charger was too lose and would lose connection.

If the cable is out of specification then yes.

How would I know if it's out of specification?

Also, where can I get a proper USB replacement cable?

Related

USB data cable

Do any of you guys and gals know of an aftermarket cable that will work with the captivate. I lost the original one that came with the phone. Have since bought two different chargers, one from the att store (zero charger), and they charge the phone but don't put it on USB mode like the original one did when I plug it to a laptop.
Sent from my rooted Cappy.
All you need is a standard MicroUSB to USB cable. Make sure it's a standard cable, and not a "charge only" cable though.
A bit of advise, generally if you buy a cable that isn't a Samsung USB cable, you're going to have to take a razor blade to your new cable and cut away some of the rubber around the MicroUSB plug. You'll see that untrimmed, you might have a hard time getting the cable secured in the phone's port.
Thanks man. I actually just noticed the "charging only cable" written on the tag on the cable. Now I know what to look for. And you're right, the one I bought from a gas station was always popping out. The one from att fits like a glove though.
Sent from my rooted Cappy.
All it takes is a razor blade or something similar, and a few seconds. I use a bunch of generic USB cables which all have fat plug heads. Trimming a little of the rubber off and they all work perfect.
Weird, for some reason my original cable from ATT now is really loose, I have to like set the phone down a certain way to keep it charging/plugged in.
The only cables that now do fit snuggly are the ones from my external mini hard drives with the fat head, haha, I wonder why...my captivate still looks normal, can't figure it out.
I guess I should see if my normal cable fits with my externals or falls out of those too, if so it would be the cable. But it seems weird that the fat headed cables fit snuggly with my captivate, so that makes me think maybe its the captivate.
long winded stupid post, sorry.
i bought a blackberry cable from best buy... data and charging... 16 bucks. but when ever your puppy ate your data cable in the middle of the night and you're phone is at 30% battery, ya tend to pay for it...
Inexpensive replacement OEM Charger + USB Cable for Captivate SGH-i897!
4got2g0 said:
Do any of you guys and gals know of an aftermarket cable that will work with the captivate. I lost the original one that came with the phone. Have since bought two different chargers, one from the att store (zero charger), and they charge the phone but don't put it on USB mode like the original one did when I plug it to a laptop.
Sent from my rooted Cappy.
Click to expand...
Click to collapse
Check out www all4cellular DOT com
They have the OEM Samsung Captivate (U.S./Edison) Wall Charger and USB Charging+Data Cable for $6.95 + $2 Shipping.
The item number is "eta0u60jbe". But this item # includes BOTH the USB Wall Charger (# ETA0U60JBE) AND the USB-to-Micro USB data/charging Cable (# ECC1DU2BBE)!
I bought two of these and they are EXACTLY like the original Charger and ~5ft. USB Cable that comes with the Captivate. They are OEM/Samsung-branded and labeled and are not Chinese-made knock-offs. I am in SoCal and received them within a few days of ordering.
Here's a direct link:
www DOT all4cellular DOT com / samsung-eta0u60jbe-wall-charger DOT html
Hope this helps!
Billy B.
^^^ spam!!!
monoprice .com is better!
foofiebeast said:
Weird, for some reason my original cable from ATT now is really loose, I have to like set the phone down a certain way to keep it charging/plugged in.
The only cables that now do fit snuggly are the ones from my external mini hard drives with the fat head, haha, I wonder why...my captivate still looks normal, can't figure it out.
I guess I should see if my normal cable fits with my externals or falls out of those too, if so it would be the cable. But it seems weird that the fat headed cables fit snuggly with my captivate, so that makes me think maybe its the captivate.
long winded stupid post, sorry.
Click to expand...
Click to collapse
I had similar issues, till I realized that the problem was with the sliding door for the microUSB port - make sure it is pushed all the way back (you may hear a click) - its only then that all my MicroUSB cables fit w/out any modifications to them.
as always YMMV.
hope that helps
I second the Monoprice.com recommendation. I buy ALL my cables there. The heads on their micro USB cables are too large to plug into the Captivate unmodified, but I used a Dremel to fix that.
Both of my Monoprice cables are going strong, in contrast with my OEM cable, which started out excellent, but is now so loose as to not maintain a connection unless the phone and cable are precisely arranged.
Sent from my SAMSUNG-SGH-I897 using XDA App
4got2g0 said:
Thanks man. I actually just noticed the "charging only cable" written on the tag on the cable. Now I know what to look for. And you're right, the one I bought from a gas station was always popping out. The one from att fits like a glove though.
Sent from my rooted Cappy.
Click to expand...
Click to collapse
cant hyperlink yet. I ordered 2 of these, they are good and from samsung. on sale at the moment
amazon.com/Samsung-Replacement-Charging-SPH-M330-SCH-R100/dp/B001XXUOQI/ref=sr_1_1?ie=UTF8&qid=1293013918&sr=8-1
USB cables always wear out eventually especially as much as we use them. i just accidentally bought the crappy charge only one now i need to go get a data one
Samsung Captivate Data Cable
Hey Guys,
What You Need Is Samsung AT&A Captivate Data Cable?
lee_bruice said:
Hey Guys,
What You Need Is Samsung AT&A Captivate Data Cable?
Click to expand...
Click to collapse
That is indeed the one he needs.
I Am Grad That Is Useful.
Happy New Year!!!
tchan012 said:
I had similar issues, till I realized that the problem was with the sliding door for the microUSB port - make sure it is pushed all the way back (you may hear a click) - its only then that all my MicroUSB cables fit w/out any modifications to them.
as always YMMV.
hope that helps
Click to expand...
Click to collapse
I have the same problem with the original cable not fitting snug. Yes, the door is open all the way...until the click. I'm just glad to know I'm not the only one have the problem. Been doing it since day 1. I'm afraid to cut any bit of it off since its already slimmed down and there isn't much left to cut
Jmurph3 said:
I have the same problem with the original cable not fitting snug. Yes, the door is open all the way...until the click. I'm just glad to know I'm not the only one have the problem. Been doing it since day 1. I'm afraid to cut any bit of it off since its already slimmed down and there isn't much left to cut
Click to expand...
Click to collapse
Also having this issue. I wonder if Samsung has revised them since I bought mine on launch day.
jayrod88 said:
Also having this issue. I wonder if Samsung has revised them since I bought mine on launch day.
Click to expand...
Click to collapse
I have a 1009 model. Assuming that means it was manufactured Sept,2010. Now to find a microUSB
We have some micro USB 5' Cables coming in Monday. If they are like the sample they not only fit the Captivate properly, but when plugged into our new Car Plug ->USB (2100mA) adapter, my Captivate shows "Charging (AC) ".
We originally brought in the Hi-Power USB car adapter so iPad & Tablet customers could both run & charge at the same time. We have had enough request from customers looking to use it with Smart Phones, that I had to find the best matching cable.
Sent from my Samsung Captivate with Perception 10.2, Firebird2 v0.4 #49 Kernel, Firmware 2.2.1, Modem T959TLJL3 using XDA App
Monoprice...ALWAYS!!
As mentioned, get your cables from monoprice. I mean, you just can't beat a usb cable for $2. If it needs trimmed, I usually just use a razor knife/box cutter to remove the bulk, and it works perfectly. I actually had to order a 25ft. VGA cable from them a couple of days ago...$8. Seriously. Definitely the cheapest place I've seen to buy cables.

WORKING USB Cable???

I purchased 2 of these:
http://www.amazon.com/gp/product/B005OSURT2/ref=oh_o05_s00_i00_details
and NEITHER one worked with my Gnex!! It wouldn't sync, charge or anything.
Is there ANY way to get a STOCK USB for the Gnex? (the one that came with the phone, http://www.samsung.com/us/mobile/cell-phones/SCH-I515MSAVZW-accessories last item on the 2nd page)
Also had problems with other micro USB chargers.....a lot seem to have some sork of short in theme.....lose power when I move the phone around....how hard is it to find a working cable? Anyone with similar issues?
I have various cheap eBay micro usb cables and OEM ones and they all work. Perhaps take a look at your gnex micro USB port? Maybe a piece of dust is in there. Or the contacts are screwed. Its probably more complicated than that, but it doesn't hurt to check. GL
I'm using USB cables I got for very cheap and they all worked so far...can you try the cables with another phone?
Hmm well I can try when I get home. My Droid 2 was the same way! only the stock USB would work and a few aftermarket micro USBs wouldnt work! And you guessed it, my Droid 2 USB worked fine with my GNex :S
I bought 2 of these cables and they work just fine:
http://www.amazon.com/gp/product/B001XXUOQI/ref=oh_o05_s00_i00_details
They look like the one that comes with that charger, though. Very odd.
I have always had the best luck with the oem motorola micro usb cables. Well made and never a charging or pc connectivity issue and you can usually find them cheap on Amazon.
I have one cable that plugged into PC or into my AC jack gives me just AC, no data connection.
My other usb cable charges but no AC and gives data.
I bought this charger + cable combo.
They are the same models that come with the phone. They work flawlessly.
The kit was a little cheaper back then, but definitely beats having to order random cables till one of them works.
http://www.amazon.com/gp/product/B005OSURT2/ref=oh_o00_s00_i00_details
At work i'm using Blackberry charging cables.
slight22 said:
At work i'm using Blackberry charging cables.
Click to expand...
Click to collapse
Ditto! works like a charm.
Most of my micro USB cables work, but this one that came with an LG Optimus One (and worked on my Nexus One, HTC Panache, Nook Color) does not register in my GNex. Not sure why - maybe something about the shape of the port or the depth.
Neera said:
I bought this charger + cable combo.
They are the same models that come with the phone. They work flawlessly.
The kit was a little cheaper back then, but definitely beats having to order random cables till one of them works.
http://www.amazon.com/gp/product/B005OSURT2/ref=oh_o00_s00_i00_details
Click to expand...
Click to collapse
Thats weird cuz a different cable came with mine! looks a lot nicer...
Bought mine from seller Yellow deals using the same links posted in this thread. The charger itself works, but the U4 micro USB cable does not for both charging and data transfer. Bummer.
My dad has an Optimus V and I have a Galaxy Nexus. His cord won't charge my Nexus and my cord won't charge his phone.
I wasn't sure why it was this way.
I've tried all kinds of LG chargers and LG usb cables, and none of them work.
Dragonsla said:
I purchased 2 of these:
http://www.amazon.com/gp/product/B005OSURT2/ref=oh_o05_s00_i00_details
and NEITHER one worked with my Gnex!! It wouldn't sync, charge or anything.
Is there ANY way to get a STOCK USB for the Gnex? (the one that came with the phone, http://www.samsung.com/us/mobile/cell-phones/SCH-I515MSAVZW-accessories last item on the 2nd page)
Also had problems with other micro USB chargers.....a lot seem to have some sork of short in theme.....lose power when I move the phone around....how hard is it to find a working cable? Anyone with similar issues?
Click to expand...
Click to collapse
I'm almost sure that you manage to damage your USB port, just like I did. It won't do anything but charge AC only through pc and nothing more, no matter what cable I use.
I'm just waiting for my replacement part arive from Hong Kong. 1,5 month already and no word of it. I guess it take that much time anyway.
Sent from my Galaxy Nexus using XDA
lucasmalaguti said:
I'm almost sure that you manage to damage your USB port, just like I did. It won't do anything but charge AC only through pc and nothing more, no matter what cable I use.
I'm just waiting for my replacement part arive from Hong Kong. 1,5 month already and no word of it. I guess it take that much time anyway.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
That'd be tragic. I dont think thats the case because GNex #1, GNex #2 and Droid 2 all had the same issue (certain cords short out, stock ones do not) So I am leaning towards manufactures quality....Just ordered 2 different cheap ones from ebay....waiting....
Definitively a damaged port. I bought a port from Hong-Kong as well, and it took 6 weeks to ship!!
After replacing it the phone charges with all my cables though.
*Be sure to star this issue http://code.google.com/p/android/issues/detail?id=23789
Bought 2 of these cables from monoprice:
http://www.monoprice.com/products/p...=10303&cs_id=1030307&p_id=4868&seq=1&format=2
Tested them with both the OEM charger and the HTC T-Mobile myTouch 3G Car Charger and both give AC power.
Turns out NOT to be the port(or at least i dont think so) I got a cheap $1 one from Ebay and an AWESOME cable from Amazon!! Love it! check it out, looks like a rope xD http://www.amazon.com/gp/product/B003V42O6K/ref=oh_o01_s00_i00_details
They both work great

[UPDATE][FIXED!] Dead USB, Microphone Repaired!

So im from India and i bought the GNex even though it hasnt been released by samsung here. Somehow, within 2 months my USB port has got fried. The local cellphone repair man says my IC needs replacement and he hast been able to find the IC for weeks now.
So rather than giving up on this baby completely, i'm thinking ill pick up an external battery charger so that i can at least USE the phone (with ever so limited functionality). Anyway, since i'm in India, ill need to make a purchase from ebay USA and i need to be sure that the external battery charger im getting is right for my phone. Ive narrowed it down to this one
http://orders.ebay.in/ws/eBayISAPI.dll?ImportHubViewItem&itemid=200730160116
Has anyone used this one...any reviews...or any other help anyone can offer me. I bought this phone for about $400 odd and dont want to part with it this easily. Thanks!
PS: I have the International GSM version i9250 with stock battery
Have you tried charging with the pogo pins? Plenty of people have made their own pogo pin docks that work great once you enable fast charge with a custom kernel.
earlyberd said:
Have you tried charging with the pogo pins? Plenty of people have made their own pogo pin docks that work great once you enable fast charge with a custom kernel.
Click to expand...
Click to collapse
Nah haven't tried that. Any links/how-to's? Also, any thoughts about the external charger i've linked?
karankumar said:
Nah haven't tried that. Any links/how-to's? Also, any thoughts about the external charger i've linked?
Click to expand...
Click to collapse
There's two ways to utilize the pogo pins. The first option is that you can actually buy/make a pogo pin dock, and in essence you just set up the dock so that the pins press up against the contacts on the phone and provide a charging current. Samsung offers the car and desktop docks to do just that, though they're really expensive and hard to find lately. If you make one yourself, you only need to connect two of the three pins, but you'll need a custom kernel in order to actually charge at 1A instead of 500mA. The other option is to connect an inductive charger to the pogo pins, and it can even be done internally if you have the OEM extended battery cover.
Several tutorials for DIY pogo pin mods are available in the DIY Workshop thread.
The external charger should work just fine. However, personally I would try to find the official spare battery charger (Samsung sku EBH-1F2SBE), just to eliminate any risk of getting something that's incompatible. Expansys has them in stock, and they even ship to India. I checked Expansys and they seem to have the desktop dock as well.
Another option may be to simply replace the USB board. If you're feeling up to it, you can read the guide here. Keep in mind that you may need to find a different USB board for the GSM version, but the procedure should be pretty much the same.
Thanks a lot guys. Im a bit sceptic about making my own charging dock but i think i'll try and replace the USB flex cable. That might help. And thanks a ton for those expansys links. They're charging $30 for shipping but at least its genuine stuff. Will report back on progress.
Cheers!
Back with more bad news it seems...
I decided to give my phone to Samsung for repair. They managed to get my charging port to work but now my mic isnt working. They said they replaced the flex cable but i really dont know what they did. I was just wondering, are the mic and usb connector assembly both on the USB flex cable? So is it possible that they used a bad part? Any other possibilities? Any help would be appreciated guys. Is it worth ordering a flex cable and getting it replaced now?
BUMP!
any help at all would be appreciated please!
Fixed!
So all that was needed was a flex cable. Ordered it, got Samsung to hook it up, and everything works! Thanks to all for the help!

G4 Charge/USB port issues

I've had my G4 since almost launch day and within weeks the supplied USB cable stopped charging the phone. I thought it was a cable problem, but it worked fine with other devices.
I tried other cables with the G4 and these still charged it so I thought nothing more of it until charging degraded with every USB cable I own to where the phone would only charge 20-30% during an overnight charge and the phone would frequently not recognise it was plugged in at all. I contacted LG who did a repair under warranty and all was fine.
I've now had the repaired phone back for about 3 weeks and the same problems are starting up again and it's only a matter of time until I am forced to return again for a repair.
Is anyone else having similar problems? I thought I may have just had an unlucky manufacturing problem, and the LG reps confirmed that to repair my phone they basically replace all the internal circuit boards and components rather than just replacing the individual component that is faulty (in this case the USB/charging port)
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
FreezyExp said:
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
Click to expand...
Click to collapse
Hi FreezyExp,
1. I am using the standard charger that came with the phone, but this has not been repaired/replaced. I have tried other chargers too, but all the same issue.
2. No weird propping up or anything like that. If I hold my phone while it is plugged in it is constantly vibrating as the charger connects and disconnects, and if I place it on the desk to charge I have to ensure that I have at least 3-4" of cabe "on the desk" to give it enough support to make the connection.
3. Wall connection is fine and I have tried it with a range of outlets around the home, both with extension sockets used and plugged directly into the wall and there is no different. No flickering light when using a USB light either.
4. When I sent it back all they asked me to return was the main section of the handset - so no battery or rear cover, no cables or chargers etc
It does seem to be the same issue as last time, a USB connection becoming loose from the main motherboard, but it seems weird that I have had the same issue twice in the space of 4-5 months.
I've been having some sort of problem with my G4 usb port. If I plug it in to a computer, it will lose connection and get a connection again if I barely touch the end of the cord at the phone end. I've tried many different cords and different usb ports on my computer, but it still has problems.
I can't fast charge, either. When I plug it in to fast charge, it actually starts discharging even faster. I've had some extreme battery life problems, too. It drained from 100-36 the other night with everything disabled, and it's been doing that kind of thing a lot lately. I'm guessing that the charging port is what's messing up my battery life because it won't charge correctly.
Never dropped it or anything.
I got my G4 on January 24 and my USB port has also failed. I am getting a replacement from Verizon, but am concerned that a six month old phone has this issue.
I also own a G4 H815. A while ago the phone started not receiving any charge from the cable and I would have to prop it up from right under the cable's micro usb end. Thought it was because it was bent inside the port and not making connection with the cable so I had the port replaced. Now I'm experiencing the same problem and I think it might be the cable that's already gone kaput and is effing up the port itself. I took the phone to the same place to get the port replaced again and bought new cables (I lost both the original adapter and the cable, which were charging slow anyway. Now using a 2A Asus adapter which works great) and when I asked the guy at the repair shop, he says it's a chronic issue with G4 devices. I don't really understand how it would happen twice in just a few months even with a new charger port. What should I make of this? Did they replace my port with an already faulty one, cahrged me full price and now trying to sell this bogus or am I really doomed with this phone?

Loose USB-C cables are correct, to a degree

This has been bugging me for a few weeks now and I've been getting rather upset at the thought of returning my phone thinking there is something wrong with the charge port. Every (all three of mine) USB-C cable eventually slides down off the port just enough to make it kind of loose or wobbly. But there's good news, apparently it is designed that way to prevent what is called a 'friction fit'...
https://productforums.google.com/forum/#!topic/phone-by-google/a4nlyABPKJ0
This could be a cop-out too, I've had some USB mini cables that were less than stellar. As for now though, it's comforting thinking it was made that way.
@cptkian,
What brand of cable are you using?
cam30era said:
@cptkian,
What brand of cable are you using?
Click to expand...
Click to collapse
The two that came with the phone, and I bought a Macally 3' USB to USB-C cables. In case anyone asks why I didn't buy what was on the Approved USB Cable list, I would like to note I had left my wallet and charger at home and I was guided by price. $11

Categories

Resources