I just got a desire (used) and the screen is sometimes unresponsive. Every few times, if i touch it, the screen like goes left and right and studders up and down and isnt responsive to any touches unless you reset the phone, or turn the screen off and on a few times.
Then i try to press something, it do another thing and etc. Also phone is heating alot and i think something is wrong.. or maybe i should try to reinstall fw?
Anyone...?
Mine does this screen thing on some rare occasions, the only solution is a reboot.
Sent from my HTC Desire using XDA App
For me its very often. Im just curious what might.be causing this problem. Can it be hardware or software...
Sent from my HTC Desire using Tapatalk
Sounds like a hardware fault.
I don't know if you have warranty since you got the phone second hand, but if you have, you better send it.
You can of course do a hard reset first, just to be sure it's a hardware issue.
settings>sd&phone storage>factory data reset
I have already done hard reset when i bought it..but its the same. So i dont have warranty.what hardware part might be causing this?cause maybe i could still repair it?
Sent from my HTC Desire using Tapatalk
Better send it in. It's extremely difficult to replace components on the desire. Even service people do a crappy job of it sometimes.
Sent from my HTC Desire
i have installed cyanogen rom and nothing changed...so it's definetly hardware And the problem i think is with motherboard, so i need to get changed it. I will try to look for repair store in my city to ask them if they will be able to fix it and i hope it wont cost me same price that i bought this used phone
Thanks guys for trying to help me.
Related
Hi guys, I have a problem with my Desire, but cannot find anyting about that kind of problem in xda-developers or internet.
Here is the video with the strange effect http://www.youtube.com/watch?v=XRqpW-pRNWI
The problem is that it occurs at random times.
Have you ever seen that kind of problem, is it the display or the motherboard?
No and prob to do with the connection most likely. Send it to HTC.
Wow, thats heavy, did you try to reflash whole android? It kinda seems to be a sw fault. But if you have, then another question would be if you have dropped the phone, if yes, prepare yourself cca 85£ if not, then warranty should apply...
Anyway, you will need to send it for repair
Sent from my HTC Desire using XDA App
Zheiko said:
Wow, thats heavy, did you try to reflash whole android? It kinda seems to be a sw fault. But if you have, then another question would be if you have dropped the phone, if yes, prepare yourself cca 85£ if not, then warranty should apply...
Anyway, you will need to send it for repair
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
No its not droped. I play very nicely with this device, it is "Desire" after all.
I tried the original rom, the efect is the same. This happens even at bootloader.
I have a doubt that the phone was not brand new when I received it with missing foil. The phone was purchased from internet from local store.
This was happened a few week ago, after it was returned from service they said that the display is twisted
Now the probleam apears again.
Anyway, now the display is completely dead - i see only black screen with slim lines with different colors. Tomorow I'll visit the store again, but I don't know how to prove that it's not my fault.
That might be dificult, keep your receipt and in case shop refuses to fix it in warranty, then Id go directly to HTC hoping it wasnt opened and tampered with...
Sent from my HTC Desire using XDA App
Hello just wondering if anyone else his having this problem or heard of anything similar just looking for advise before I approach the phone company.
(Im in the British Military away on OPs atm so need to try and describe the fault, and hopefully get a good will replacement without the U/S phone sending back)
So anyways My LCD when open to a certain degree and sometimes when not open the screen Inverts. It also sometimes Freezes this happened before root as well as after so it isnt a software problem more of a hardware, It happens sometimes fully open sometimes certain degrees open and sometimes totally shut.
However if you move the screen around it will return to its normal condition which leads to me believing its not the LCD screen itself but that little cable that transfers Screen to phone hardware.
Just wondering If anyone can give me a confirmation? and perhaps some technical Jargon so I can pin point it down in my email. Any help is appreciated
Cheers!
If its the cable that is the problem u can just swap it.
The keyboard/housing/ribbons are 59dollar on ebay.
Sent from my HTC Desire Z using Tapatalk
eunkipark92 said:
If its the cable that is the problem u can just swap it.
The keyboard/housing/ribbons are 59dollar on ebay.
Sent from my HTC Desire Z using Tapatalk
Click to expand...
Click to collapse
Thats the problem im looking for ideas whether that might be the problem whether anyone has experienced it before. Im really remote in choices of what to do atm due to my circumstances so I was looking for whether anyone might identify this as the same as another fault they have had previously or a "common wear and tear" sort of fault if you know what i mean.
I do appreciate however without eyes on the devise that is very hard to do.
Can you try and open the keyboard halfway then try to touch the cable with somekind of stick? And see if your screen messes up or not?
If it does mess up its possible that ur cable is damaged and causing problems.
Just wondering. Are you running custom rom? I know ur phone is rooted but u didn't say ur running custom rom or not.
Sent from my HTC Desire Z using Tapatalk
Hi there, lately I got a strange issue:
Sometimes my screen vould go unresponsive, the phone vibrates twice and It will show the recent apps. The capacitive buttons from the bortom do not work either. Wherever I touch the sxreen the recenr apps list would dissapear, if I touch rhe screen again, they reappear, but otherwise rhe screen is unresponsive. I can switch the phone off, then back on, and also unlock the screen, but then it becomes uresponsive again. This is happening randomly, for intane right now my phone works great. This was hapening on Andromadus audacity b 5 and alsi on sensewich b 7. Anyone else experiencing this or has a solution? Rhanks in advance.
Sent from my HTC Desire Z
I'm experiencing similar issues on mimicry. Specifically my capacitative buttons are giving me a headache. I'm currently on elite mod with ics touch buttons enabled for safety. Haven't faced the capacitative buttons issue yet since 2days but my entire screen stopped responding to touch(tested with keyboard to make sure the phone didn't hang) randomly...
Sent from my HTC Vision using xda premium
The phone isn't hanging, on sensewich beta 7 when I press the trackpad I get the mouse pointer wich I can move, just the touchscreen and the capacitive buttons are playing crazy. It is also very hard to replicate the issue, so sendig the phone in for repair wouldn't do much good, because there is a good chance for it to behave normally...
Sent from my HTC Desire Z using Tapatalk 2
Same with me dude. I'm able to use the menu button on the keypad to confirm that the phone didn't hang. At times there are only random areas of the screen which won't repond to touch. Guys please help us confirm as to whether this is a hardware or software issue..
Sent from my HTC Vision using xda premium
Edit: Flashed EliteMod CM7 only to find out that this issue remains to persist. Looks like i'll have to get it repaired.
I am very curious how you would replicate the issue for the service tech. If you just send it in, most probably they would send it back to you saying it's all good. If you do send it for repair, please update this post with the findings.
Thanks,
Sent from my HTC Desire Z using Tapatalk 2
Nobody else experiencing same issues?
Sent from my HTC Desire Z using Tapatalk 2
Definitely not an underclock issue?
wileykat said:
Definitely not an underclock issue?
Click to expand...
Click to collapse
I was thinking about that as well, and I have set min speed to 844 mhz (stock) and I have the same issue, so I don't think it is that.
Sent from my HTC Desire Z using Tapatalk 2
+ setting to performance doesnt change a thing either? Sorry, i'm all out of any other suggestions.
Hey i returned my phone to stock froyo 1.34 with s-on.. First day capacitative buttons started working. Second day the non functional horzontal strip in the middle of my screen started working. I'll stay on this stock for a week to test my screen thoroughly and then decide whether its a software issue or hardware. By the way i actually opened up the phone to every part and then put it back together, maybe this is what helped me.
wileykat said:
+ setting to performance doesnt change a thing either? Sorry, i'm all out of any other suggestions.
Click to expand...
Click to collapse
Unfortunately not, I set the governor on performance, but to no avail. I have no idea what's causing it, as it is very random. And it happened to me on both andromadus and sensewich roms, so I doubt it is rom related. I am just too lazy to return to stock and see if the problem persists...
Sent from my HTC Desire Z using Tapatalk 2
I see that lately a lot of "screen not working" issues appeared. Could it be kernel or ICS related?
Anyone sent it in for repair and already got it back. What was fixed?
Sent from my GT-P6800 using Tapatalk 2
Whether I'm on froyo stock or gingerbread stock my capacitative buttons aren't working. Even parts of the screen take random inputs without my interaction. Areas which have the issue respond perfertly to my touch on the lockscreen(lockscreen always works perfectly). I'm giving my dz for service tomorrow. Let's hope. It gets fixed.
Sent from my HTC Vision using xda premium
strawmetal said:
Whether I'm on froyo stock or gingerbread stock my capacitative buttons aren't working. Even parts of the screen take random inputs without my interaction. Areas which have the issue respond perfertly to my touch on the lockscreen(lockscreen always works perfectly). I'm giving my dz for service tomorrow. Let's hope. It gets fixed.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Please keep us updated. If u can find out what was fixed it would be great. Thanks.
Sent from my GT-P6800 using Tapatalk 2
Ok, yesterday I unrooted and returned to stock completely and since then my phone is working fine. Will do som more testing before returningfor warranty
Sent from my HTC Vision using Tapatalk 2
Hi,
I'm facing a similar issue ever since I rooted my device. The touch screen behaves strangely at times (becoming totally unresponsive in morning when I use it after around 6 hours of inactivity), the hardware buttons don't respond either. I keep on rebooting the devices, fixing the permissions etc. and then after some time, life comes back to the touch screen and the buttons. They also become unresponsive at random and it is very irritating when you pull your device to call someone or receive a call and then it does not respond .
Also there is a horizontal strip in the touchscreen that doesn't resister any touch (I cannot play 'Frontline Commando' due to this). Strawmetal! is your device still behaving properly after all the fixes you did? Have you reverted to ICS yet and found the phone working properly? This issue is draining all the charm of having a rooted mobile away :crying:
I do not think rooting is the problem here. My phone was rooted and my problem started only a few weeks ago after my son dropped it on the kitchen tiles... Now I reverted to GB stock and this moening I had the freeze once or twice. However, I don't need to restart the phone, power button does the trick for me. All I do is switch off and back on. And the screen and capacitive buttons are responsive again
Sent from my HTC Vision using Tapatalk 2
Hi Regius,
I agree rooting may not be the problem but there are chances, though slim, the roms we are using they have some problem. In my case, I have another probable culprit: I was caught in heavy rain. Though I protected my device but I doubt that some moisture seeped in. I rooted it after that so cannot say clearly what is behind the issue. Since I saw that Strawmetal is also facing similar issue, I made a wild guess. Now I'm trying to muster enough courage to dismantle the device and reassemble it. I can also notice a small smudge inside the screen at the top-right corner (perhaps this is a proof that moisture seeped in).
Coincidentally, I used Strawmetal's directions for rooting that he has put at one place. Wonderful effort on his part.
Sent from my HTC Vision using xda app-developers app
---------- Post added at 07:42 PM ---------- Previous post was at 07:19 PM ----------
One more issue that I forgot to mention: I cannot pull down the notification bar directly (as we did in gingerbread) but have to manage it via launcher settings. I remember this issue got corrected occasionally when I used sense based roms initially.
Sent from my HTC Vision using xda app-developers app
Well guys returning to stock seemed to work for an hour. But then it started all over again. So fearing i would lose all control of the capacitative buttons i rooted back and am using Elitemod with the on screen buttons enabled. My capacitative buttons have comepletely gone out( no amount of reboots, kernels would fix it). So 2 weeks ago i took it to a htc service center. Heads up*(I'm living in a metropolitan city). The guy there says that they are not *authorized* to open the hardware of the phone. They only look into the *software issues* which I guess is just flashing an RUU (F*** you HTC). He says they haven't received replacement parts for many phones since 3 months and he recommended me to leave my phone with him so that he could contact me when and if the parts arrive(facepalm). I quietly walked out and went to another service center where they told me the same thing, but that they would send my phone out of the country and I would have to pay $30 for the shipping whether or not my phone is fixed. Charges for repairs would be extra. So all I did was hit up ebay and ordered a digitizer for $40 on August 1st. I got shipped by the seller today. I'll be receiving it by 24th of this month.
In the meanwhile I needed a rock solid phone for my regular use and I knew that if I got an android, it would mostly remain in the recovery mode. So I got myself a Nokia E6($370). This is giving me 6 days of battery backup on heavy usage. Standby is rated at 30 days( I guess it'll give me 20).
Let's hope that I get a working digitizer from that seller and it will fix the issue on my beloved DZ.
Finally HTC go dig your own A**!!
EDIT: Before all these problems started my phone slipped from my lap and slid across the floor without taking a single scratch. This drop might have been the cause.
Hi Strawmetal,
Just one more check: install a sense based rom (4.0 would be better as they are not as heavy as 3.5) and see if the buttons respond! Just a gimmik but I realise by device responds better when one a sense rom.
And HTC is dying its death...they are closing business in some countries, shares are falling
Sent from my HTC Vision using xda app-developers app
Hi All
For the last couple of months my desire has had an intermittent problem with the touch screen. All of a sudden it decides you're trying to pull down the "notifications" screen when you're just touching the touch screen, sometimes it also decides you're trying to hold and drag when you're just tapping the screen, sometimes it simply stops responding. These problems are usually solved by tapping the top button and putting the phone on standby then tapping it again and waking it up - although sometimes it then won't let you drag down the screen unlock until you repeat the on/off standby procedure a couple of times. The problem varies on connecting my phone to my computer.
Given that in between these instances the touch screen works as normal I'm guessing it shouldn't be a hardware issue, but the intervals between these problems appear to be getting shorter (either that or I'm just getting more annoyed by it recently). I've had a quick search of the forums and haven't immediately found anyone having this precise problem. Is it likely a question of trying factory reset and if that fails sending it for repair?
Thanks in advance
Similar issues. Don't think this is hardware.
Sent from my HTC Vision using xda premium
Gotta know more about the phone first. Is there a custom rom? Have you tried flashing to stock?
Dukenukemx said:
Gotta know more about the phone first. Is there a custom rom? Have you tried flashing to stock?
Click to expand...
Click to collapse
I'm having same problem, mine started couple weeks after I installed cm7.2, I tried another rom, no luck
Its definitely not software. I've tried froyo, gb stock with s-on and no root. I've been on ics roms cm7 roms but this problem occurs on all. I'm giving mine for service today.
Sent from my HTC Vision using xda premium
Well since the OP didn't respond here's my suggestions. If you think it's software then just flash to a stock rom. You should find a number of them lying around the forums, and instructions on how to flash. This will mean your phone is unrooted and will need to be rooted, as well as taking care of installing a recovery and etc. This should correct anything wrong with the software.
Otherwise you busted the digitizer, which is actually very cheap to buy on Ebay. You will have to take the phone apart which can be time consuming.
strawmetal said:
Its definitely not software. I've tried froyo, gb stock with s-on and no root. I've been on ics roms cm7 roms but this problem occurs on all. I'm giving mine for service today.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Hello,
Any luck with the Tocuh Input, is your phone back from service? I am also facing the same issue....
I had this problem on my G2 a while back. It was a hardware problem so I ordered a new touchscreen and replaced it myself.
Sent from my Nexus 7 using xda app-developers app
htc desire z touchscreen details
Whiskey_Tango said:
I had this problem on my G2 a while back. It was a hardware problem so I ordered a new touchscreen and replaced it myself.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hello Whiskey_Tango / Others,
Can you please let me know the details of the touchscreen component that you ordered for your G2? My HTC desire Z touch screen has also gone bad (unresponsive at multiple points) and I feel that changing the hardwre should do the trick.
If possible, let me know the touchscreen specs (model / part number) as well as any online website from where I can order it !
Many Thanks !!
From eBay search for HTC g2 digitizer
Be careful to get the one for the vision not for the magic
should be about $20
Sent from my Nexus 7 using xda premium
demkantor said:
From eBay search for HTC g2 digitizer
Be careful to get the one for the vision not for the magic
should be about $20
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks for the quick response. Before coming here, I had a mobile service shop take a look at my handset and he had mentioned that for HTC desire z, the "touch screen" comes with the "display" attached to it. Did he meant the digitizer only or (digitzer + LCD screen) or he was simply trying to rip me off ?
I am very sure that there is nothing wrong with the display on my handset, its only the touch functionality that is not working properly.
Which one of the following do I need to search on EBay?
gultek.eu/htc-spare-parts/digitizer-touchpad/desire-z.html
or gultek.eu/genuine-parts/lcd-modules/htc/desire-z-hd3.html
or both?
Thanks again in advance !!
You need just the digitizer, if you're doing it yourself it takes about an hour if you've never done it before, don't buy the lcd if you don't see a flaw in it.
Some people sell the whole front chasis with lcd, digitizer, front bezel all connected for ease of replacement. May be easier but you will only shave of 30min tops and spend 3x as much
Sent from my HTC Vision using Tapatalk 2
yeah this happens to my G2 a lot. I got my phone fixed a while back (2-3 months ago) becuase the colors on my screen were screwed up and the ear piece was broken. i took it in and he replaced a couple of cables. it worked fine but now sometimes the screen is just having a straight up seizure. it flips through pages so fast and it goes from page 1-2 and back and forth and then the virtual keyboard presses multiple keys and just its crazy. i feel like the guy that fixed my phone didnt plug in a cable all the way. but yeah thats my problem. i dropped my phone the other day and ever since my phone hasn't gone into a seizure lol
Hi, did you solve your problem? I have the same with my desire Z. It click alone in several place on my screen.
And I ask me if the problem don't come from the lcd digitizer control instead of the touch screen digitizer
strawmetal said:
Its definitely not software. I've tried froyo, gb stock with s-on and no root. I've been on ics roms cm7 roms but this problem occurs on all. I'm giving mine for service today.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Hi, did u fixed your phone? can you tell me what was the problem.. even my phone is acting crazy.. wil that be fixed if i change the screen digitizer?
ahmedrzvi said:
Hi, did u fixed your phone? can you tell me what was the problem.. even my phone is acting crazy.. wil that be fixed if i change the screen digitizer?
Click to expand...
Click to collapse
Yes replacing the digitizer did fix my problem. And a year later the replaced digitizer started giving problems. So I ordered 2 extra digitizers off ebay. Both of them turned out to be duds. Surprisingly the second digitizer(which I replaced a year ago) fixed itself.
I think Im having the same problem,
bottom part of screen (including the home, menu, back, search buttons) aren't functioning half the time,
is there any service manual, or link to information as to what I need to tear apart on my DZ?
should this be enough? EBAYLINK
what do I need to replace the digitizer?
Hi all, i'm having a big issue on one x with original 4.0.4 rom. The phone just keep shutting down while gaming taking photos, now also while updating apps. I thought that some app could cause this so i did an hard reset, and right after the initial set up, when i started updating the applications, it shutted down. I'm really worried, what is happening? could it be an hardware problem? Should i bring it back (it has warranty, i'm on stock rom)?
I noticed some log files in the memory, but after the hard reset it doesn't create them when it shuts down, while it did it before. any way to activate the log creation?
nobody can help me? today i tested it a while and it happened again 2 times, but this time whlie browsing (i use quick ics browser) and not while gaming. the second time when i rebooted it the battery indicator had a "!" on it, and it's not the first time, and it didn't recognize my sim.
Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app
Does your three soft buttons blink randomly? If so go to the service centre asap.
My cell overheated and burnt out.
It would not charge nor start. My cell to sometimes restarted itself automatically.
Do you keep many apps open in the background?
I had mine replaced and now its all smooth :thumbup:
Sent from my HTC One X using xda premium
it doesn't feel too hot, sometimes it's just cold and buttons don't blink. it simply show for a while "android system" (in italian) if i remember well and it shuts down normally with the htc logo. the strange thing is that thing with the battery and sim indicator. however i'll surely bring it back to the shop, i paid it 629 euros, i won't take it if it will shut down randomly. do they give you another one or i have to wait htc to repair it? :S i don't want to wait months.....
sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?
My One X suffered from bad screen fitment out of the box (creaking, screen moving up and down inside the casing...) and I unlocked/rommed it before I noticed the flaws.
I relocked the bootloader, installed the 2.17 RUU, and sent the phone back to Germany (as it was bought in Ger and I live in Croatia) to get it repaired, they accepted it and repaired, it's on its way home now, should be here tomorrow, took 3 weeks to repair.
Positive experience for me.
cuzzo94 said:
sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?
Click to expand...
Click to collapse
Service is hit and miss from what I see on forums but I might also note that more people complain than praise.
I believe that with shipping and things its about 2 - 3 weeks in total for a repair.
Sent from my HTC One X using xda app-developers app
it's very much 3 weeks without my phone, but it's less then other brands... i really hope that one day they will use apples policy for this. it's the only thing that i like of it. if the phone isn't working you get another one immediately, then they can give yours to someone else, but it's not possible that i pay 630 euros and i have to send it to repair, wouldn't be the same for htc if they gave me another one, maybie a repaired one immediately? they can use mine later for some one else...
treebill said:
Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Even I had the same problem but I ready for modding,
Can you tell me what should i need to do for getting out such problem?
today i used it with apex launcher and it didn't shut down, even after 30 minutes of gta3 and 30 of dead trigger and some browsing- facebook ecc... now i'll try a day with sense but my question is: is there any way to flash the original rom from 0 ? doesn't factory reset delete just user file? maybie something else is corrupted. Can i flash the stock 4.0.4 without unlocking bootloaders or soing anything that voids my warranty? I'd like to try before changing it... THANK YOU
and today too it never rebooted with sense.... i don't know what to do. when the update to jellybeans will be available, there will be a way to flash it from zero with a ruu witout unlocking anything or void the warranty?
ok i asked to htc for the nearest point to repair my HOX and saturday i'll keep it there. Now it's unusable, it keeps shutting down.
Look at this
http://dl.dropbox.com/u/18387650/2012-10-03_21-46-06.png