[Q] Unlocking SIM-Card... - Desire HD Q&A, Help & Troubleshooting

Hey there!
I own the Desire HD for two weeks now and got some problems with it. At first it takes ages when it checks the sim-card after I turned it on. The second point is, if I don't have any signal and the sim-card couldn't get recognized, I gotta turn it off and on again (and if I'm lucky it's working after it).
I guess it's a software bug but I'm not sure.
Is the problem already known? Are there any sulutions?
Hope you can help me! Thank you.

No it's not a known problem. Can you test with another sim to verify it's not the card itself which is at issue?
If it's not that I would return it.
Sent from my performance enhanced Desire HD.

Related

Artemis P3300 switches off

Hi!
I have the problem, that my HTC P3300 switches off, from self, alone.
Or it crashes since i do settings in tomtom or other programs.
I had the PDA 2 times !!! at my nearest service partner. And they means that the PDA is OK.
Now i have the newest software on the pda, I tried 2 different storagecards, but the problem is not solved.
So what can i do?
When the PDA crashes or switches off alone at standby, i had to give out the battery a few seconds. ONLY after that it´s possible to switch ON the PDA.
can anyone help me?
Flash it with a new rom ?
I had similar probs a while back. Cant remember which rom i had installed. But i have flashed back to vanilla and no issues since.
The cause could be a bad flash....
Hi, thanks for answering.
Where can i download other/older ROMS for the Artemis?
Just to let you know - you are not alone. My P3300 is switching itself off all the time. I tried to re-flash with the same rom, did not help (did not try older ones). But I suspect it is really a hardware issue - because it switches of more often in a hot environment.
Hi!
Oh, that´s nice, that i am not alone ;-)
I am sad that my HTC Service Point means my HTC is OK?!?!
Yesterday i tried an other SIM Card, from an other Mobilephone Provider.
Now the HTC is running since 16 hours without self switch off.
I am inquiring how long this runs OK.
But i also think its a hardware issue.
add me to the list. same phone, same issues. HELP!
Hi!
The last days i tested my phone.
Firs with an other SIM Card, and no Storagecard,.
Then without SIM Card, only with a storagecard
Since yesterday i had an other SIM AND the storagecard on board.
As yet no crash.
Tomorrow i would put my main SIM Card AND my main Storagecard in the HTC.
We´ll see what´s going on...
Very strange...
A suggestion - let us compare the versions of the roms we have. I had this:
Artemis_Touch_4.02_Full_with_4_sided_cube.zip
(I am currently testing with original rom to see if it solves something)
i had the latest ROM from the HTC Homepage
I had the latest dutch version (original) wm6 from the t-mobile website and now the english version (wm6) from the artemis wiki page.
I've noticed that today it crashed only 2 times (before +8). lets see what happens ...
Since the last 3 days my HTC won´t switched off itself.
BUT, when i play as sample with WLAN Settings, or with the "transcribe" settings, the HTC crashed. Black Display, no chance to restart.
After, press softreset, and put out the battery the HTC starts again.
I played again with WLAN Settings an nothings happens, the HTC runs.
It´s very strange, because my HTC runs over 1 Year perfectly.
And now i have such troubles. The question is why...
I also wrote to the HTC support, on the HTC Support page in the internet, but i become NO ANSWER!!!
I think i´d like to buy a Nokia Mobile Phone.
today my phone proved me wrong. it kept crashing and crashing. tomorrow ill go over to the t-mobile store and see what they have to say...
thorx, how is it going over there?
edit/update: i reflashed once more, this time without the storage card in (dunno if it matters) and another sim card. So far (1 hour) i had no crash. ill keep posting with updates.
Hi!
My HTC does NOT crashed the last days itself.
But it crashed often when i change some settings.
As sample: changes in the WLAN Settings, changes in the transcribe setting, and so on.
It´s not really comprehensible.
No one could help... -(
i gave it to t-mobile today. 10 days to get it fixed, im in waranty so its ok
I have the same problem with my Artemis. 2 weeks ago I've put new ROM (Original HTC WM6.0) and the problem occurred so I think maybe solution is downgrade to WM5. This week I'll check it.
One (maybe unrelated question) - do you have iGO 8 installed? My phone problems started after installing it.
Duplicate post
I do not think that it´s a softwareproblem.
My HTC runs over 1 Year with WinMobile 5.
From one day to the other, i have this curious error.
Then i gave it to my servicepartner. They installed me the newest SW, with WinMobile 6.
The problem isn´t solved.
Now i give my HTC third time to my service partner. :-(
The HTC Support doesn´t respond my emails. :-((
Perhaps i only could sell my phone as damaged on ebay...
My Orbit switched its self off randomly when it was in my pocket so I didn't know it was off! It was completely random and started happening when it was around 8 months old.
My solution was to cut up a credit card and use a strip of that to wedge in between the battery and housing. Previously I noticed the battery was a little loose and this solution has worked so far 5 months down the line it hasn't switched off since...
So, now my problem is solved.
I sended my HTC 3 times to my service partner.
After the third repair attempt, i become a replacement device.
They changed the hole pda, only the HTC case is my old one.
Now my HTC runs perfectly without errors.

Desire drops call after a moment

Hi guys, I have a strange problem.
Sometimes when I try to call someone, the phone cuts off the connection right before it should vibrate to signal that the phone was answered. This means I can hear the other side picking the phone up, but I hear like "H" (sharp, short) when they try to say "hello". No matter whether I have phone by my ear or laying on the table, sometimes it cuts off, other times it doesn't. When I make the call again, it works.
This started to happening to me since I've updated my sw version to 1.21, when it was 1.15, it worked like a charm. For the last 4 days I tried to make 3 calls, every one of them was cut out and worked on the second try.
Anyone has the same problem/knows the solution?
Thank you very much, It's annoying as hell since every call costs me twice
EDIT: I'm using stock ROM, updated with OTA, no root
------------------------------
Sorry for my English, I'm Czech.
Really? No one?
desire drops calls after a few seconds
Hi!
I've the same problem, since today - very annoying. All start with a call from a friend and after I said "hello" the call ends, but network connection was fine (4 bars). After that I tried to call him back 10 times, every time the same thing - call drops after 1-3 seconds.
A Reboot solved the problem for one time, next call same issue. Tried my sim in the HTC Wildfire of my colleague - same network, everything is fine.
Now I started to uninstall all Taskkiller and other apps i recently added - no change. After 30 min try and error I realised that if I turn of the "Mobile Internet" and therefore the 3g connection, it works better.
anyone have a clue what this could cause?
Joint the club.... http://forum.xda-developers.com/showthread.php?t=712030
Mine does exactly the same thing... first of all I thought it was the phone... returned it... new phone, different sim.... same problem.
Geeba have you tried to turn off "mobile internet"?
After my problems yesterday I turned it off and since that no call was dropped!!
Maybe its some sort of concurrent use of 3g Network and the data threads kill the call ... actually I'm no expert in Mobile Networks.
I'm looking forward to Froyo and hope to get rid of the probs.
Minos - yes I have turned off the 3g - but I then have internet connection problems... pretty pointless having a smart phone that has no internet access..
But yes it does help... the Desire I think should be able to monitor the two signals and switch between them accordingly .... but it doesn't. my Mrs has the Hero... it doesn't suffer this problem so personally I think its a problem with the desire.... I'm going to wait till Froyo then if its no better there will be a nice unbranded black Desire gracing ebay!
had the same issue for a few days then i uninstalled juice defender and i havnt had a single dropped call after
I have had the same issue. And then I have read somewhere here what to do.
You must first enter the phone's debug menu: *#*#4636#*#*
Then Choose "Phone Info", scroll down to" Set preferred network type" and set this to GSM auto (PRL). For me it solved all the call drop problem. As you are on different network maybe some other setting will work for you but it might worth to take a try with it.
I am not exactly sure what this sets. One thing is sure I still have 3G and HSUPA connection - and all type of connection works like charm. So nothing changed just no more call drops since then.
benoke: Thanks for your idea, actually my Desire is now beying hospitalized as it had dust under the screen, anyway I reported dropping calls as an issue too while returning in warranty so we'll see what happens
i sent a support question to htc and got that answer:
"Thank you for contacting HTC. In regards to your question, I can help you with that. It does indeed sound like a hardware fault, I would be grateful if you would call our tech-suooprt team and let our agents arrange the return / repair of this device for you. If you could just call 0845 890 0079, we can arrange the collection. I trust that this resolves your query. Please do not hesitate to contact us again if required."
But I don't think its an HW issue.
@benoke: the GSM auto setting worked - four 1h now.
Minos: it is good to hear that it might work for you too. I have recommended it to some of my friends and they all say it works for them.. so it really seems like solution...
Try the new version 5.09x radio in the android development in desire forum to see if that miight help
Sent from my HTC Desire using XDA App
Haven't found a way to solve this issue yet. They told me at the service station that this is unrepairable issue occuring only with some SIM cards and that they would give me a refund.
I'm buying HTC Desire HD when it is available...

Desire keeps asking for PIN

Hi all,
have had my Desire for a couple of months now, well pleased with it. I have not in any way modified it other than installed some apps from market. This afternoon after lunch while it was in my Brodit car holder I suddenly noticed it was asking for PIN code. Entered it, fine. But then a couple of minutes later, same thing again. And again.
Just now I was typing an SMS to somebody and just before finishing screen blanks out, then the screen asking for PIN comes up.
What the heck?
Anybody who has had similar problems and knows what causes/caused them?
I haven't had the battery or sim card out or anything, it just suddenly started doing this.
Cheers
//Joris
*edit*
I have tested switching off the phone, removing battery for a couple of mins then reinserting and rebooting, but same problem persists.
Wonderful, we're going on holidays in 2 days.... :'(
Well I couldn't for the life of me figure out what the problem was, tested with another SIM but same. Completely random, sometimes it would last half an hour sometimes not even a minute.
Did a clear storage/hard reset and after that all seems fine. Except for that my conversations were still there, but somehow if I get an sms from somebody now it's added to the wrong conversation. Then if I reply to it, it goes to the person in the conversation, not the person who sent the msg
Deleted all msgs now so should be sorted. Think a problem with all contacts syncing to and from Microsoft Outlook, it messed up all phone numbers like this:
46 2342423423
so no + and a space between country code and phone number. ANnoying as heck but haven't figured out if there's a setting in outlook or htc sync to solve this.
//J
What ROM/Radio is it running?? is it unbranded??
I have no idea. Bought from Komplett here in Sweden, i.e. unbranded and unlocked. It's running what it came with since there haven't been any updates and I haven't the balls to start experimenting about with it
Strange, I just picked up my Desire today. I rooted it this evening and only noticed it happening after rooting it. I didn't run it for very long unrooted though, so I don't know if it's related. I wonder what's causing it.
maybe this helps:
http://www.xda-developers.com/android/lockpicker-now-updated-to-v0-94/
Flaggie said:
maybe this helps:
Thanks but it goes to SIM lock rather than phone lock... like when you first switch on your phone. The phone doesn't reboot though, it just asks for the SIM pin all of a sudden, even when you're doing something on it.
Click to expand...
Click to collapse
i also had this problem (well more or less) for me it happened when my cellphone signal dropped to limited service (or no services at all) after the phone picks up a signal again its asks for a pin. you mind want to check this out aswell. i fixed this by going into the settings and fiddling around with network/mobile operator settings and such, soz i cant remember exactly, but this did the trick for me.
hope it helps.
I was going to take it back to the shop when I thought I'd try a different ROM first. I installed the OpenDesire 3.0.1 Froyo ROM last night and so far it hasn't done it yet. Maybe the official Froyo ROM won't have that problem either.
Tester app
Hi
I've been having the same problem on my X10 Mini Pro for the last couple of days. To try and figure out what's causing this I've made a small app that checks the sim-status periodically. If it's not available or a pin-code is required for unlocking it the phone starts vibrating plus default notification-sound.
If you're fast you can check your device's LogCat with aLogCat (available from market). At least you'll get notified that you're unreachable
Since I have no Market-account yet you have to upload it to your phone manually with adb. Search google for a howto.
See attached file.
Hi!
Do you have Exchange 2010 sync?
Hi have the same porblem with LG Optimus 2x.
Tom.

[Q] Rebooting on NO network-Logcat

Guys, I am having this problem of random rebooting. I first thought it was random but then noticed that whatever ROM I use, this reboot happens when network signal is lost.
Now i read every thread and discussion google could give me on this problem but cant seem to figure out how this happens. I wanted to substantiate my find, hence ran logcat for few hours. Now i cant seem to understand what it means.
Can anyone please take a look at the attached text file or reason out how and why this happens. Is there a pattern I am missing?. All i notice is that my phone vibrates in my pocket after an hour when it is preparing the SD card after a reboot. Thats it
Thanks in advance.
Someone
Sent from my ME525 using XDA App
OK I found that defy is rebooting on no network and I was able to replicate the same situation. Is there any fix to this issue. Can anyone look into the code and tell me a tweak where the phone reboots because there is very less or no signal. It happens even if phone is kept in 2G/3G/Automatic.
Here is similar thread in motorola support forums
https://supportforums.motorola.com/thread/40973?start=0&tstart=5
Have noticed posts about this -- and in fact it's not restricted to Defy by any means, though overall not that common. Even the Nokia N8 forums occasionally mention the problem. The most successful cure seems to be swapping out the SIM. This does not appear to work for everyone, but generally people are so imprecise on forums it's really hard to know if they just pulled a SIM from another phone (so, being as old or even older than the one they were using), or used a new one. So, if you have not already, I would get a new SIM, "approved" by your carrier and try it. Otherwise I would return the phone.
Thanks mate. Yes I read a lot about sim being changed but no where did I see it being solved. I have spoken to motorola support and plan to send it next week. Anyway I will change the type of sim once to see if it makes a difference. I hate my phone being ripped open here because I have very less confidence in these authorised centres who deal with every damn phone.
Thanks again.

I am facing a strange problem RE Unlocking

Hey guys, this is an extremely time-sensitive question!
I'm leaving the country in the next few days for about 5-weeks.
I did all the background necessary tasks ensuring my Telus-Branded HTC Desire will function properly while overseas.
I ordered my unlock code from MobileinCanada, I have purchased one from them before in the past aswell.
However, this time around, the unlock code doesn't seem to hold. It said that the device is unlocked successfully, however, I still cannot choose a network or make an outgoing call.
Rebooting the device simply asks me to put in the code again and the cycle then repeats.
I was wondering if it can possibly be ROM related? If I were to get off CM7 and head back to something more stock... would the phone unlock properly? Or is the problem in the code I was given?
Thank you SO VERY MUCH!
Search for a topic called similar unlock utility. Its in one of the Desire forums. If that works, get your money back.
Sent from CM7
Get your money back and try the program at the link below.
http://forum.xda-developers.com/showthread.php?t=943726&page=59

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