Random reboots - EVO 4G Q&A, Help & Troubleshooting

My Evo has been acting up lately. It randomly reboots at least 10-20 times a day. I thought it was probably an app causing the reboots so I wiped my phone and still does this. It especially doesn't like to stay on with the Navi on. It started on Myns RLS 4 and after flashing Fresh 3.5 and still does this. I've tried flashing different kernels from stock to Netarchys to kings to ziggys to alleviate this issue. I've even resorted to flashing the stock rom and kernel combo but no go. HW version 0002, latest radios, latest PRI, running Fresh 3.5, with Nets 4.19 CFS nohavs. Anybody running similar combos with the same problems please let me know what I could do to fix this issue other than to unroot and go to Sprint for a new Evo.
Sent from my PC36100 using XDA App

thirdlane said:
My Evo has been acting up lately. It randomly reboots at least 10-20 times a day. I thought it was probably an app causing the reboots so I wiped my phone and still does this. It especially doesn't like to stay on with the Navi on. It started on Myns RLS 4 and after flashing Fresh 3.5 and still does this. I've tried flashing different kernels from stock to Netarchys to kings to ziggys to alleviate this issue. I've even resorted to flashing the stock rom and kernel combo but no go. HW version 0002, latest radios, latest PRI, running Fresh 3.5, with Nets 4.19 CFS nohavs. Anybody running similar combos with the same problems please let me know what I could do to fix this issue other than to unroot and go to Sprint for a new Evo.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
No fix because its a hardware problem unrest install a ruu and return it.
Sent from my PC36100 using Tapatalk

Yep, get it back to "normal" and take it in. Mine was in the same boat, it wouldn't reboot if I just let the phone sit there but once I launched the browser or navigation it would just reboot. Then it started boot looping. Maddening. Sprint was cool and seems like most haven't had issues returning / receiving with this issue.

I was hoping it was a software issue. I've had this phone since launch day and has been rooted since I got it. No problems until a couple of days ago. Looks like I'm going to have to unroot and return to stock so I can try to get another Evo from Sprint. I hope Sprint doesn't try to jerk me. Thanks guys
Sent from my PC36100 using XDA App

thirdlane said:
I was hoping it was a software issue. I've had this phone since launch day and has been rooted since I got it. No problems until a couple of days ago. Looks like I'm going to have to unroot and return to stock so I can try to get another Evo from Sprint. I hope Sprint doesn't try to jerk me. Thanks guys
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
They jerked me . But I proved it in front of them.
Sent from my PC36100 using Tapatalk

novanosis85 said:
They jerked me . But I proved it in front of them.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
How'd you do that. Only problem I'm foreseeing is replicating the reboots. It hasn't randomly rebooted as of 11 am today. I made sure to talked to Sprint tech support so they can document my problem. As soon as I get home I'm unrooting and going to stock. Tech Guy told me Sprint repair center should just swap my phone the same day
Sent from my PC36100 using XDA App

thirdlane said:
How'd you do that. Only problem I'm foreseeing is replicating the reboots. It hasn't randomly rebooted as of 11 am today. I made sure to talked to Sprint tech support so they can document my problem. As soon as I get home I'm unrooting and going to stock. Tech Guy told me Sprint repair center should just swap my phone the same day
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I took about 10 minutes of gaming and gps.
Sent from my PC36100 using Tapatalk

novanosis85 said:
They jerked me . But I proved it in front of them.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
HAH one guy tried to get me out of there, I left my phone there for 2 hours and they couldn't get it to reboot. They gave me a new battery and said that was the problem. LOL I got it to reboot in two minutes in front of him. Suffice to say that was that. Be polite but firm.
SWYPED from my SUPASONIC

OK. I appreciate your help guys. Surprisingly my phone hasn't done a single reboot since I posted my question. Funny
Sent from my PC36100 using XDA App

So finally after taking my phone to a 3rd party repair center, raising hell with Sprint, and taking it to a corporate store I got my new Evo. First store I took it to were no help. Told me my phone had liquid damage without even opening my phone, I never dropped it in water or exposed it to water. Called Sprint and customer service was no help, call got escalated to customer priority service next day and they told me to take it into a corporate store. Tech reset my phone and my phone still randomly rebooted in the Store so they had to give me a replacement phone. New phone was a version 0003 and had the radio and rom that shipped on launch date. Rooted my phone and installed Flipz's rom with net's kernel immediately after getting home. Problem free since. I noticed that new phone uses a different panel. Screen seem to look more natural in terms of color. Previous Evo had a screen that was unusually bright and had light leakage around the capacitive buttons. Battery life is fantastic for some reason because I was running the exact same setup previously and I was getting around 9-12 hours on a full charge. I'm getting between 12-17 hours between charges in the past 5 days I've had this replacement phone.
Sent from my PC36100 using XDA App

Related

Every new or refurb EVO have 2.3.3?

Well, my girlfriends EVO has been randomly shutting off, vibrating 5 times, and then flashing the led once the screen is off. From my research, it looks like anyone who has encountered this issue has had to replace it. I'm going to try a few things to fix it, but if I'm unsuccessful and need to replace it... is it guaranteed that the new or refurb will be GB? Or do we still have a slight chance of getting Froyo? She's gonna be so pissed that I won't be able to root it lol. I am praying for froyo. Anyone have any insight?
Sent from my PG86100 using XDA App
Might have a small chance for fro
But unlikely
Sorry
Sent from my PC36100 using XDA App
Omgadroid said:
Might have a small chance for fro
But unlikely
Sorry
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
i would guess sprint would have someway to roll official os back to whatever was previously available. If i were sprint i should as hell would want something like that.
its a thought to ask a sprint rep which i am not.
Yea I was afraid of that. I'm hoping I get really lucky, or that i have some luck bribing or convincing a tech to roll it back to froyo. I know they MUST have the ability to do that.
Sent from my PG86100 using XDA App
k2buckley said:
...or that i have some luck bribing or convincing a tech to roll it back to froyo. I know they MUST have the ability to do that.
Click to expand...
Click to collapse
I wouldn't get your hopes up. If it were that doable for a tech, you'd have heard about it by now.
cant you just run the RUU from froyo, then root it? thas what I did. and I just took my Evo 3D back, and had my evo replaced last week and they gave me a refurbished fone with froyo on it, but that was at best buy...
Best buy still carries evos loaded with 2.2. Got two of em week ago. Tell the tech you want to power it on yourself, then cancel update.
Sent from my PC36100 using XDA Premium App
My wife's refurbished came S-On with Gingerbread & she hasn't shut up about it yet. Good luck!
Sent from my.....click, click, boom
There is no reasonable method to rollback to 2.2. RUU will not work. Update.zip will not work. PC36IMG.ZIP will not work. The only option at this time is a NAND pull.
WTF is nand pull??
Wow that sucks I finally got my evo to be looked at by the sprint store... I kinda just want a replacement, hopefully new, but I'll be pissed if it comes with GB. Well I'll find out if they fixed it or replaced it in about an hour so wish me luck!!
Ya I have an evo with a scratched up screen so Im debating just getting it done elsewhere since sprint wont do it now. I dont want to gamble with an insurance replacement.
I finally upgraded my fiance's crackberry to an Evo...so luckily she is still fascinated with it stock. But can't wait to root it!
Just got my replacement and yes it has 2.3 not likely that any replacement will have froyo sorry
Sent from my PC36100 using XDA App

warranty replacement Inc2 coming...

I have been having major signal issues with my inc2 (leaked RUU installed) so I called and have a warranty replacement on the way
I am curious if anyone has gotten a warranty replacement in the last week, and WHICH software was installed on it? I am banking on 2.2 still being ont here so i can S-off the phone....please let me know if you know....
thanks!
It will b 2.3.3....I'm coming from a fascinate and my dinc2 will b here Friday....expecting 2.3.3
Sent from my SCH-I500 using Tapatalk
you think they have actually taken the time to take EVERY single refurb and update them instead of just NOT doing it and having the phone force the update upon activation?
mikejaret said:
you think they have actually taken the time to take EVERY single refurb and update them instead of just NOT doing it and having the phone force the update upon activation?
Click to expand...
Click to collapse
That's the point of a refurb though, to be brand new so to speak. so it will 9/10 be updated software.
I got my fascinate to inc2 switch with a refurbished on wed last week and it came with 2.2. Just a fyi.
Sent from my Xoom using XDA Premium App
It is a mixed bag with refurbished versions. I currently have a little screen separation going on but I am dealing with it because I don't want to lose root or get stuck in Verizon refurbish hell.
Sent from my ADR6350 using Tapatalk
Replacement phones are 80% of the time broke and fixed get insurance 100% new
Sent from my ADR6350 using XDA Premium App
REDSCARFACE1 said:
Replacement phones are 80% of the time broke and fixed get insurance 100% new
Sent from my ADR6350 using XDA Premium App
Click to expand...
Click to collapse
You are right about the broke part, not so much with the fix.
Sent from my ADR6350 using Tapatalk
I have to say my refurbs have been fine. for both inc1 and inc2
If I get a new one from insurance would that still be 2.2 or will it be updated?
Sent from my Incredible 2 using XDA App
bradsinram said:
If I get a new one from insurance would that still be 2.2 or will it be updated?
Sent from my Incredible 2 using XDA App
Click to expand...
Click to collapse
no one can say for sure.
Mines left yesterday, should be getting it Thursday or Friday, so i hope it still have 2.2. I too think it's a roll of the dice, because they would literally have to replace ALL the phones, it would be better to just let the user update it, but we will see.
This was an issue back when I had the Eris, and I needed a refurb, and the same thing, I tried asking before they sent it out and they said that it's most likely going to be sent with the updated software, if it a refurb..
I have to ask. I see so many people on here saying they got the DInc 2 from a Fascinate (Same thing I'm doing now) so I'm sure you are all familiar with the Fascinate. How come there isnt anything like the stock ODIN files that can be used on a Fascinate?
Because Samsung and HTC have totally different ways of debugging/developing and use different tools. The Eris is the same way, with S-OFF and all that jazz with the bootloader. IMO the Odin App made recovering from meltdowns and updating things like the radio VERY easy which was nice. But for some reason this simplicity also led to MORE bricks as all it took for a while to brick your phone was to hit the dreaded phone button instead of the "PDA" button in Odin...
Fasinationinmotion said:
I have to ask. I see so many people on here saying they got the DInc 2 from a Fascinate (Same thing I'm doing now) so I'm sure you are all familiar with the Fascinate. How come there isnt anything like the stock ODIN files that can be used on a Fascinate?
Click to expand...
Click to collapse
I already miss Odin. It was so ridiculously easy to do anything with it. You didn't even need to root to flash a custom rom. Just Odin CWM, boot directly into it, and flash the rom. And very easy to go back to stock and not leave a trace of root. Unlike the current inability to go back to S-On...
beenz said:
I already miss Odin. It was so ridiculously easy to do anything with it. You didn't even need to root to flash a custom rom. Just Odin CWM, boot directly into it, and flash the rom. And very easy to go back to stock and not leave a trace of root. Unlike the current inability to go back to S-On...
Click to expand...
Click to collapse
100% agree. Someone needs to dev a way to do that for this phone.

Random freezing/reboots...HELP!!

So basically what's going on is that once or twice a day my phone freezes (causing me to have to do a battery pull) or randomly reboots. I have tried three different roms (one being stock rooted) and the problem still occurs. I've tried different kernels, different modems, and changed everything I thought might help, including disabling SetCPU. I'm completely baffled, and I'm to the point that I think my beloved E4GT might be defective. So any help or suggestions would be great. TIA.
BTW my current setup is...
Blazer ROM 3.7
EL29 modem
Gunslinger kernel
TW4 launcher (not sure if that matters)
Sent from my SPH-D710 using XDA Premium App
mbrian27 said:
So basically what's going on is that once or twice a day my phone freezes (causing me to have to do a battery pull) or randomly reboots. I have tried three different roms (one being stock rooted) and the problem still occurs. I've tried different kernels, different modems, and changed everything I thought might help, including disabling SetCPU. I'm completely baffled, and I'm to the point that I think my beloved E4GT might be defective. So any help or suggestions would be great. TIA.
BTW my current setup is...
Blazer ROM 3.7
EL29 modem
Gunslinger kernel
TW4 launcher (not sure if that matters)
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
Is your phone possibly overheating? Cause it definitely sounds like a hardware related issue.
That's kinda what I was thinking... When it restarts on its own the notification LED turns pink and I swear I read somewhere that it means the phone has overheated.
Funny thing is, most of the time after it reboots I can use my phone for hours with moderate-heavy use and it won't do it again... It's so random
Sent from my SPH-D710 using XDA Premium App
mbrian27 said:
That's kinda what I was thinking... When it restarts on its own the notification LED turns pink and I swear I read somewhere that it means the phone has overheated.
Funny thing is, most of the time after it reboots I can use my phone for hours with moderate-heavy use and it won't do it again... It's so random
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
I would just take it back to stock, then to Sprint for a swap. Do you have insurance on your device? If not, you'll still be under the 1 year manufacturer warranty, and it will only cost $35 to get another device.
Yeah I have insurance... Just got off the phone with tech support and I'm going to the store later.
I know the manager at the store I'm going to so maybe I'll try to get him to let me swap it for a white E4GT lol
Sent from my SPH-D710 using XDA Premium App
mbrian27 said:
Yeah I have insurance... Just got off the phone with tech support and I'm going to the store later.
I know the manager at the store I'm going to so maybe I'll try to get him to let me swap it for a white E4GT lol
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
Nice... I think I might break mine on purpose then swap for the white one too!

So tired of this.

How many of you were trying to use your rooted stock galaxy s3, and when you were using it, it froze, resulting in a battery pull? I am sick of this. Either after writing a long post, message, or status and it freezes and losing it all, or just now, when I was downloading the MOAR ROM (800 mb), it took an hour and thirty mins, and then at 94% it froze. I returned a galaxy s3 STOCK NOT ROOTED for this same problem, and got another and it still does it. How many of you have the same problem? This is one of the few reasons I wish I havent gotten this phone. Do not get me wrong, I love this phone and all its features, but there are these few tiny things that make me really mad that is does it, that makes me regret it too.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
I had this issue.
Download Fast Force Close from the market.
Sent from my SGS3!
ubigred said:
I had this issue.
Download Fast Force Close from the market.
Sent from my SGS3!
Click to expand...
Click to collapse
Oh okay. Thank you. I just find it very annoying. Wanted to see if other people had problems like this.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
I can say I'm not experiencing this. Rock solid, could be the Rom you're on, or kernel. Any oc or uv?
Sent from my SPH-L710 using xda premium
Can't say I ever had this problem...
socos25 said:
I can say I'm not experiencing this. Rock solid, could be the Rom you're on, or kernel. Any oc or uv?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
First phone it happened on stock rom rooted/not rooted (happened on both) and it happens on stock rom rooted on 2nd phone. I dont mess with kernals or CPU or Overclocking/ anythinf like that because i am scared of breaking my phone. So it has been bone stock other than root
Spiritual Muffins said:
Can't say I ever had this problem...
Click to expand...
Click to collapse
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Neither have I, I was having overheating issues but found a way around it. Hope a solution comes your way. This does remind of the bad chip issues the orig tmobile galaxys were having tho
Sent from my SPH-L710 using xda app-developers app
Tell us the full story. It's your phone refurb?
Sent from my SPH-L710
My phone froze once. I've had it for 9 months. I'd start looking at things like a badly written app or an issue with the SD card if I were you. BTW, you should be able to force a reboot by just holding the power button for 10 seconds.
csmasn said:
Tell us the full story. It's your phone refurb?
Sent from my SPH-L710
Click to expand...
Click to collapse
First phone was brand new, this one is refurbished.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Jataadroid said:
Neither have I, I was having overheating issues but found a way around it. Hope a solution comes your way. This does remind of the bad chip issues the orig tmobile galaxys were having tho
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
My first one over heated bad. Take it to sprint and they can fix it. Helped me. It was my first big smartphone and I thought it was normal.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Have never once had this problem on my GS3. Day one purchase too. Sorry to hear that.
I've had freezes due to custom kernel overclocking and undervolt testing, but once I found the right settings, I haven't had a single freeze...and it's been months.
Phone has ran its longest at 2 weeks 3 days 16 hours.
Never had this problem. Rooted since 2nd week in July.
No issues here either; rooted and blue-tified not long after getting it 6/21.
My first phone I had was a dud. The screen would flicker and freeze up. The only way it would fix itself was a battery pull. But it would start doing the same thing within a few minutes. I got my replacement and haven't had problems since. Maybe it's possible you got another dud? There worse thing that can happen is you get another bad phone, or you get a good one. If you'd get another bad one you could just see if they'll let you upgrade to a new phone early. Have a buddy who just that same thing, not with a s3 though.
Sent from my SPH-L710 using xda app-developers app
Overheating means one of two things.
1. You phone is in an extremely marginal signal location and keeps switching between cells. Lots of radio activity at full power will heat up the phone.
2. An app is using lots of CPU power and/or data and may be "running away".
You should be able to get some clues on this by looking at battery stats to see what's using the most power.
freeza said:
Have never once had this problem on my GS3. Day one purchase too. Sorry to hear that.
I've had freezes due to custom kernel overclocking and undervolt testing, but once I found the right settings, I haven't had a single freeze...and it's been months.
Phone has ran its longest at 2 weeks 3 days 16 hours.
Click to expand...
Click to collapse
kennyglass123 said:
Never had this problem. Rooted since 2nd week in July.
Click to expand...
Click to collapse
jdelano said:
No issues here either; rooted and blue-tified not long after getting it 6/21.
Click to expand...
Click to collapse
godbilla said:
My first phone I had was a dud. The screen would flicker and freeze up. The only way it would fix itself was a battery pull. But it would start doing the same thing within a few minutes. I got my replacement and haven't had problems since. Maybe it's possible you got another dud? There worse thing that can happen is you get another bad phone, or you get a good one. If you'd get another bad one you could just see if they'll let you upgrade to a new phone early. Have a buddy who just that same thing, not with a s3 though.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
I always thought it was something I did, but I took my first one in and it froze and heated up, now this one just freezes. I don't wanna take the 2nd one in because that is just extra work for sprint and I can deal with it. If my computer worked or I could download the moar rom (or any for that matter) without it freezing or restarting the download I wouldn't have this problem. Oh well. Nothing I can't deal with. Heck, it is a great phone.!
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Whiplashh said:
How many of you were trying to use your rooted stock galaxy s3, and when you were using it, it froze, resulting in a battery pull? I am sick of this. Either after writing a long post, message, or status and it freezes and losing it all, or just now, when I was downloading the MOAR ROM (800 mb), it took an hour and thirty mins, and then at 94% it froze. I returned a galaxy s3 STOCK NOT ROOTED for this same problem, and got another and it still does it. How many of you have the same problem? This is one of the few reasons I wish I havent gotten this phone. Do not get me wrong, I love this phone and all its features, but there are these few tiny things that make me really mad that is does it, that makes me regret it too.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Click to expand...
Click to collapse
Must be some rogue app you install consistently.
nabbed said:
Must be some rogue app you install consistently.
Click to expand...
Click to collapse
I wonder what it could be though? I mean all I have are top notch apps that are like in the top 100 on play store. I don't download from play store without reading reviews.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Whiplashh said:
I wonder what it could be though? I mean all I have are top notch apps that are like in the top 100 on play store. I don't download from play store without reading reviews.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Click to expand...
Click to collapse
Hard to tell. Perhaps someone here knows a diagnostic to tell which app freezes the phone.
But it's most likely something that runs as a service (under Settings/Apps/Running), probably something you yourself installed. I'd start there first. If you have a quick and reliable way to determine if it will lock up (like running some stress test, maybe a benchmark), perhaps you could "freeze" some of those apps in Titanium Backup and find out which app is responsible.

Really sick of this crap anyone else have this. ..

Phone just all of a sudden has 0 service and can't text or anything sometime it even freezes and or reboots every rom and every kernel really annoying anyone else?
Sent from my SPH-L900 using xda premium
No, mine's rock steady as Jim Dandy. I'd suggest saving what's important, resetting and start from scratch.
So no one else is losing service randomly or freezes or reboots?
Sent from my SPH-L900 using xda premium
I get random reboots but like once a month or something like that. But I'm for sure done with sprints crappy service.
Sent from my SPH-L900 using Tapatalk 4 Beta
phone with 0 service
xyojimbox said:
Phone just all of a sudden has 0 service and can't text or anything sometime it even freezes and or reboots every rom and every kernel really annoying anyone else?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I was having the same issue, no 4g and no bars. Then I found this link http://forum.xda-developers.com/showthread.php?t=2086769
went ahead and flashed it and buumm every thing started to work. I also played with the ##DATA# settings made the 4g work like crazy sweet.
just make sure you write down the setting you have before you change any thing.
o and by the way you might need to download Get My MSL from play store.
hope it works for you.
no problems here, but service just plain sucks. i can't even stream google music at 320kb/s. i don't see why service would have gotten so crappy lately since sprint sure as heck hasn't had a large influx of customers. it was getting better few months ago, now it's back to crap. i'm temped to dump sprint even though i've got the sero plan. crappy service at a good price is still crap.
Best thing to do would be what was suggested... Start from scratch.... I started having problems with random reboots and storage not showing.... So i used Odin to flash back to stock rooted. After that no more problems....
i had the same issue
but i start using a custom rom but a stock kernel all is good at least i think so lol
I found I had zero service tbis morning with AOSP. Flashed back to Twiz, updated my prl for the first time in forever... And back up
Sent from my SPH-L900 using Tapatalk 4 Beta
ninodito said:
I was having the same issue, no 4g and no bars. Then I found this link http://forum.xda-developers.com/showthread.php?t=2086769
went ahead and flashed it and buumm every thing started to work. I also played with the ##DATA# settings made the 4g work like crazy sweet.
just make sure you write down the setting you have before you change any thing.
o and by the way you might need to download Get My MSL from play store.
hope it works for you.
Click to expand...
Click to collapse
I did this hope it works and let me say that little joke he plays withe the even saying it screwed up scared me lol
Sent from my SPH-L900 using xda premium

Categories

Resources