[Q] Keeps asking to link contact info - Desire HD Q&A, Help & Troubleshooting

Hey,..
You know the icon you get in your notification bar when the phone found a link between facebook contacts and phone contacts and whatsapp contacts ect.,
Then you click link it or dismiss.
I like this and works well.
but the last couple of day its been failing and annoying me.
there are 4 contacts its keep asking me to link.
over and over again.
doesnt matter if i link or dismiss.
i went tot the user in my phone list and linked them, seems to be good.
and then some time later it asks me again..
everytime the same 4.
Anyone else have this or know what this might be?
Its really really really annoying!
Thanx m8's!

On my phone I notice it appears briefly then goes away again a second later, like it's loading the info. It's never really bothered me though.
Have you tried deleting the 4 contacts and then adding them again?

I had the same problem for weeks...I had o2 listed in my contacts with various numbers (customer services, top up, overseas cs etc etc)
bugged me so much as no matter what i did, dismiss or request link it would keep coming back listing the same contact multiple times...ended up deleting the contact and not replacing ...didnt happen again ..

same here... whatsapp repetatively notifies me of contact links although they are already linked and there - drives me nuts. what should I delete? the contact on the phone or the contact on whatsapp ??!?

supapawa said:
same here... whatsapp repetatively notifies me of contact links although they are already linked and there - drives me nuts. what should I delete? the contact on the phone or the contact on whatsapp ??!?
Click to expand...
Click to collapse
Exact same issue for me. Have not found a permanent fix yet...
Sent from my Desire HD using XDA App

Related

Odd. New mail indicated. Can't see it.

I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.
Same problem
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!
chandalf said:
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!
Click to expand...
Click to collapse
Are the extra emails in the inbox, or do you have a rule which applies a label to them and moves them out of the inbox?
Good suggestion.
I know in my case (I just checked) it wasn't labelled and wasn't due to skip the inbox.
I think I may have had this once before and it is rare. But it is strange.
Cleargrey said:
I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.
Click to expand...
Click to collapse
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.
vivus said:
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.
Click to expand...
Click to collapse
Yes, this happens from time to time. It's not a desire thing, it used to happen on my G1. I think it's normally a mail within a threaded mail that does it. Annoying but logging into the gmail website usually reveals the answer.
I had the exact same thing happen, not sure why it does it BUT i found the emails...
So SOLUTION/LOCATION of hidden emails are... in email app press menu, goto view labels and hit All Mail, this shows up the messages that didnt show up in the Inbox...
Hope this helps

Keep losing one Contact!!!

Hey everyone,
Can anyone tell me if they've experienced this problem too please. I keep losing one particular contact on my HTC Desire. Once I've saved the contact to the phone, it could be there for a day or for 5 days before the cantact is deleted on its own accord!
Any ideas???
Many thanks.
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
willumpie82 said:
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
Click to expand...
Click to collapse
Nope, nothing mate, just a plain old name and a phone number.
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
socktug said:
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
Click to expand...
Click to collapse
I was set in Google Contact and my Contact still deleted from my Contact
How to fix it?
Try adding it on your PC (in Gmail, via browser). I know it's not really a fix, nor it helps you understand what's going on, or prevent it happen with another contact but ... it's worth trying.
Its actually losing any new contact now. I saved a new one last Saturday, and now its "lost" it already! :-(
I had this problem on stock orange Rom.
Have had no problems since I rooted.
Guys, it seems to happen to any new contact. Any idea why this is happening? I'm not even close to the maximum number of contacts.
Anyone else have this issue too?
I had this issue with my Hero, that it would delete the second phone number I added to a contact, everytime I synced.
I got around this by changing the sync options to "replace item on PC" in the conflicts section, and it worked.
It seems for some reason the sync kept thinking the new data in the phone somehow is the older one or someting.
Give it a go and tell us what happened.
But this isn't even happening when I sync mate! :-( It just doing it randomly, any new contact I add.
Guys, was just checking System Updates on my phone, and Software 1.21.405.2 was available. I've just downloaded and installed it, was looking through me phone including my messages and noticed its added one of my missing contacts!!! :-D Hopefully was bug has been fixed!!!
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
ThePriceIsLight said:
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
Click to expand...
Click to collapse
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
pascanu said:
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
Click to expand...
Click to collapse
I understand what your saying mate, but I'm a bit of a tart, I'd want all my contacts the same and be on the phone, not as SIM, Google, etc... I know what your saying is an easy fix, but it shouldn't be like that, the phone should bloody manage something simple as remembering a phone number! lol.
Anyways, fixed now, job done.
Yes I have the same problem. I hardly ever sync my phone because I have a Mac. Today my contact of my husband just disappeared, this contact I use the most, has the most details within it.
I know that the new download may fix this, but I use Skype on 3 and I do not know if skype will work after the upgrage. I use Skype to contact my family in South Africa.

Contact picture not showing up on messaging app anymore

The facebook pictures for my contacts used to show up on the stock messaging app, but after restoring a nandroid it doesn't anymore. This is also the case with other messaging apps, so I don't think it's related to the app.
Is there any way I can make messaging apps show contact pictures again? (the contact pictures are still there btw - checked the dialer)
Have you checked if your FB account is still linked and set to sync? If yes, try removing & re-adding it. If all else fails, try linking contacts manually.
I'm not sure about the stock app, but is there a part in the menu that you need to tick to show contact pics?
You could also check your accounts and make sure that the facebook sync is turned on etc. I'm just throwing ideas out by the way, I'm not really sure lol.
Edit: beaten to it by John!
socktug said:
I'm not sure about the stock app, but is there a part in the menu that you need to tick to show contact pics?
You could also check your accounts and make sure that the facebook sync is turned on etc. I'm just throwing ideas out by the way, I'm not really sure lol.
Edit: beaten to it by John!
Click to expand...
Click to collapse
Steve, actually. That's why it's crammed in between John and Doe.
JohnSteveDoe said:
Steve, actually. That's why it's crammed in between John and Doe.
Click to expand...
Click to collapse
Deepest apologies. lol.
JohnSteveDoe said:
Have you checked if your FB account is still linked and set to sync? If yes, try removing & re-adding it. If all else fails, try linking contacts manually.
Click to expand...
Click to collapse
socktug said:
I'm not sure about the stock app, but is there a part in the menu that you need to tick to show contact pics?
You could also check your accounts and make sure that the facebook sync is turned on etc. I'm just throwing ideas out by the way, I'm not really sure lol.
Edit: beaten to it by John!
Click to expand...
Click to collapse
Ah, I didn't try the obvious one. The account was still linked and was set to sync, but I deleted and re-added my facebook account and now it's working.
Thanks for the help guys . I should have tried this before posting a new thread here, my bad!
socktug said:
Deepest apologies. lol.
Click to expand...
Click to collapse
Apology accepted.
Glad we could help!
Thanks
I thought this was going to be a more serious problem but all I had to do was re add my facebook account thanks for the help!
thank you so much. I was searching for a while, but turns out to be a simple fix.
i had the same problem and i have managed to fix it by this way, thanks.
however i have another similar issue which i couldn't fix until now. even if sender's facebook or profile picture seems, my own picture doesn't seem at the conversation.
is there anyone who managed to overcome this problem??
I'm having this "odd" problem too.. however I do have facebook sync-ed (similar to leventmann i guess)
The problem appears to be that the messaging app thinks the contact comes from the SIM (thus lack of profile pics).
Short of deleting the contact form SIM, i've managed to 'trick' the phone into using the facebook/google contact by fiddling around with area codes.
However, whenever I have the contact pic, I then get this "ugly" extra (M <mobile numb>) appended to the name:
ie.
John Doe (M 1234567890): blah blah blah
Click to expand...
Click to collapse
Which I guess is 'ok', but it just takes up so much space in the message itself (even more so with the new Sense 3.0 messages having an iPhone-like look with messages being left/right speech bubbles)
At first I thought it was because the contact had 2 mobiles associated with the account, so removed (unlinked) one of the mobiles, but problem still exists.
Any ideas on how to keep the contact pic but remove (M xxxxx) ?
Also, is there a way to get the original htc messaging style back? (Sort of like the one you see if you go to "Persons -> <contact> -> Messages"; a basic list of the messages where sender/recipient avatars are on the left...)
I've got a bunch of my contacts "linked" to their FB accounts, but for some reason their pics are all pixelated, I'm currently using RCMix's ROM.
When I was using SGBS ROM the pics weren't all pixelated.. anyone else have this problem?
I don't think it's specific to the ROMs mind you.
hmm, no dno't have problems with pixulated FB pics, when I do manage to get the to display they display fine.
Small update...I've noticed something that may be part of the cause of my problems... in the "People" application the SIM numbers/contacts are not shown (I chose to not view them). However, when I open 'Phone' (to dial someone) I see the SIM numbers/contacts!!!
I vaguely remember seeing this in another thread (shall go digging for it later) but wondering if anyone reading this thread knows how to fix it?
Thanks!
RealyPssd said:
I've got a bunch of my contacts "linked" to their FB accounts, but for some reason their pics are all pixelated, I'm currently using RCMix's ROM.
When I was using SGBS ROM the pics weren't all pixelated.. anyone else have this problem?
I don't think it's specific to the ROMs mind you.
Click to expand...
Click to collapse
I have changed my ROM from Starburst Froyo to Cool VisionS and i can see my own profile picture now after creating a Google profile with picture.
However now i have this problem above. Pictures are pixelated and i am not sure if it is because of ROM. Another suspicious point is : Before i had "Facebook for HTC Sense" in the settings for syncronization but now in this ROM i have only "Facebook" to syncronize. Do you think it can be related to one of these reasons?
Yes, i found the solution for pixelation problem (at least for my situation)
When i tried to add account for syncronization (under settings - accounts&syncronization) i noticed that there is also "Facebook for HTC Sense" which requires another login process.
Use this account for syncronization and remove simply "Facebook".
It fixed pixelation problem
That did indeed fix the pixelated picture problem for me as well.
The pictures for my contacts in the messaging app are missing though, aside from the few that I have setup to use a picture on my SD card.
have you ever done "fix permissions" from CWM?
permissions's related problem.
leventmann said:
however i have another similar issue which i couldn't fix until now. even if sender's facebook or profile picture seems, my own picture doesn't seem at the conversation.
is there anyone who managed to overcome this problem??
Click to expand...
Click to collapse
I have exactly same problem. Any ideas how to fix this?
I've tried to save my own number to contacts and linked it to my own facebook, but the pic just wont show up? I'm using CM-3.7 rom.
I am experiencing the same issue under stock 2.3.3, from time to time (in a SMS thread, my contact's picture is shown as default). The only solution i've found for this is to open my contact's details and re-add my custom picture.
I can't even find my own contact profile from the phone? Is this someting to do with CM-3.7 ROM or am I just blind? In the stock ROM, it was first at the contactbook, but after I installed the ROM I haven't seen it anymore.

Message bug since update

I have a very strange bug since downloading and installing the latest OTA update. I'm just running a stock system if you need to know.
Basically after the update I went to messages and some old messages I have are shown as being received from the completely wrong person :S These messages were not originally received on my desire HD but I put them all on it when I got the phone. The original person who sent them is in my contact list and linked with their facebook account and all that. Before the update it was showing the messages as being sent from the correct person.
Is there any way to fix this...it's very frustrating as there are over 50 messages which it has done this for.
I cannot say if it's doing it with new messages as that person is away on holiday so I can't check but messages received on my DHD from them seem to be ok...it's only happened with the messages I transferred onto the phone.
Thanks
Also I've now tried backing up all those messages to my gmail account using the SMS Backup+ app. They appear on my gmail from the original sender, then I deleted them off my phone and restored them using the app but it goes back to being shown as the wrong person (it keeps linking it to the same wrong person). The only details I have of the wrong person are what has been sync'd from facebook. There is no connection between them and the original sender (and I've checked all the contact links).
Also I wanted to try deleting that wrong person and then restoring the messages but I cannot figure out how to delete them off the phone. They are only on the phone because of the facebook contact sync so when I try delete contact it gives me a list of my contacts which they are not on as they're only in the 'people' section. I guess deleting them of facebook would work but I don't want to do that if possible.
Sorry if this is getting confusing.
well, tried to unlink facebook contacts with your contacts ?
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
ricocchet said:
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
Click to expand...
Click to collapse
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
ccart said:
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
Click to expand...
Click to collapse
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
ricocchet said:
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
Click to expand...
Click to collapse
Well I thought about it but decided to contact HTC support first. They suggested that I backup all my contacts to my SD card then delete them all off the phone. I really didn't see how this would help since the person being linked to the messages wasn't a 'contact' he was just added to the People app by facebook.
Also another thing I noticed is that on facebook some people choose to put their phone numbers up which get put on the phone when you sync your facebook contacts with the phone. This particular person decided to be clever and instead of putting actual numbers they put things like 'Mobile: I'm not telling you' so the number was saved on the phone as 'I'm not telling you'. I decided to go in and edit these on the phone (cause you can't delete them) to just numbers i.e. '12345' so that none of his numbers were text.
Then in desperation I went and did what HTC recommended, deleting my contacts and restoring them and the problem was fixed!!!!
Unfortunately I can't confirm which of the 2 methods I tried actually work cause I did them without checking to see if they problem had been fixed in between.
So for anyone else with this problem. Check the person who the messages are being linked to, if they have text for their phone numbers, edit them to numbers (any numbers). If this doesn't work go to People>Menu>Import/Export>Export to SD card, then select all the contacts. Then in People go to Menu>Delete>Menu>Select all and confirm. Then restore the contacts by going to People>Menu>Import/Export>Import from SD card and that should do it!!

Problems with facebook and gmail

Hello, good afternoon. I come to present you two problems that I have, or rather good one is a doubt.
The 1 st is that I have all my contacts linked to facebook on your phone, and would like to know the way to save or synchronize in gmail and I leave everything I have now connected, with its picture of facebook your email and others when making a wipe or restore the rom.
The 2 nd and this is the little problem is that sometimes when I get a text message appears to me that I have a new text message even after have read and erased and this does not go away unless you delete all sms from this contact.
I would appreciate to give me a solution. Greetings
Nobody know anything of this?
donc3 said:
Hello, good afternoon. I come to present you two problems that I have, or rather good one is a doubt.
The 1 st is that I have all my contacts linked to facebook on your phone, and would like to know the way to save or synchronize in gmail and I leave everything I have now connected, with its picture of facebook your email and others when making a wipe or restore the rom.
The 2 nd and this is the little problem is that sometimes when I get a text message appears to me that I have a new text message even after have read and erased and this does not go away unless you delete all sms from this contact.
I would appreciate to give me a solution. Greetings
Click to expand...
Click to collapse
Hi,
I don't know about the first one ( I'm searching ) but the second is a known bug, unfortunately. It is resolved in custom ROMs like Android Revolution HD ( tested ) and all others ( I guess..never tried the other roms ).

Categories

Resources