Can't update apps - Windows Phone 7 General

Hi there!
I somehow cant update the apps. I have an Omnia from Tmobile. On the marketplace tile there are 2 apps that have updates ready for them. Whenever I go inside the marketplace and hit the update button, the app seems to download but the status jumps after few seconds to "installing the update". This doenst work as it didnt download anything. It looks like it misses the download part.
I tried a few more times but it still doesnt update...
Does anybody else have this problem?
Thanks in advance

Are those apps trial versions? I have noticed any app that I am trialing won't update.
For those same apps, after purchasing, they updated.

oh dang! Thanks a LOT! This is it. They are all trial apps. I remember now that I read it somewhere. phew... I almost thought that I had to hard reset
Thanks again

Related

[Q] market place!"can't get this information at the moment"

Iam no longer able to install any software from market place and get the following message. "Can't get this information at the moment.Please try later.
What &why is this message about ?Please help.
Thanks
did you soft reset? Also, how long as this been happening?
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
emesen said:
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
Click to expand...
Click to collapse
maybe marketplace is acting up.
You need to be logged in to windows live on phone and computer i believe.
I've seen that message occasionally. Generally power cycling the phone solves it.
rob_p said:
I've seen that message occasionally. Generally power cycling the phone solves it.
Click to expand...
Click to collapse
it's hasn't worked for me, i have reset my phone 3 times so far with countless power down cycles.
I have a sr with ms to see what's going on. I can download free apps but not paid apps, music, games etc.
waiting to hear from MS, lets see what happens.
I get this error from time to time when my Omnia switches from 3G to WiFi (and vice versa) A power cycle seems to be the only way to fix it.
same problem????????????
Have you enable cookies via settings? Try to uncheck that box, restart your phone and check it again.
May be also operator/network problem.
Very common thing indeed.
Check the regional settings on the device, on the computer with the Zune software and in your live account. If they are not the same you get this error message. I had the same problem and I was able to solve it due to the change of this settings.
I hope it will work for you too
i got this problem too! nothing you guys said has worked any other ideas?
Same problem here, looks like there is something going on with market.
Seems to be working now! i uninstalled some apps but could have been that it just decided to start working
that seems to be the fix. it was happening when the phone was trying to update the trial versions of apps. the only way to fix the problem is to delete the free trials... but that was a like a week ago n i havent ran into the problem again
Read in MS support forum there was some sever adjustment.

Hmm... is zune marketplace down?

First time I've had issues with it. It will let me get to the point where I select try or buy but then when I go to verify it just continuously loads. I tried afterwards on the PC and it just says none of the above items are available for purchase. This was initially found on the moron test but I am having the same issue occur with all apps.
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
MartyLK said:
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
Click to expand...
Click to collapse
quite lame... I can't even update my apps...
z33dev33l said:
quite lame... I can't even update my apps...
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Click to collapse
Neither could I. And some of the apps were paid apps that needed updating. It was quite annoying. But I was glad to see it working again come that Monday, without the need to do a hard reset.
yup, having that issue here too, i think it's tied to either your account, or your location... not quite sure why tho...
I have had issue with market place a couple of times. Mostly the update won't succeed and I'll need to delete the app then install it again.
Having the same problem here to. Can't update or download apps (sweden).
I'm having the same problem on the phone and trying to install from the Zune PC marketplace.
Me too
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
xuegaoche said:
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
Click to expand...
Click to collapse
Just wait a day. Monday will bring it back to normal. It effects users at different times. MS might be doing some kind of tuning to the market to help refine it. At least that's what I rationalize it to be.
It's working this morning, I was able to download a few free apps and buy some songs without any issues.
I still have the Problem, and also never got that pre-nodo update... Truly sucks...
Sent from my OMNIA7 using Board Express

App updates available, but market says otherwise

Just checked on the marketplace that there are updates available for a few app that I use. IM+(1.7) and AccuWeather(2.1). But I didn't get any update notification on the tile and even when I open the app on the marketplace the only button that appears is 'share'. There's no update button.
P.S I have 1.6 and 2.0 version respectively.
ammarmalik said:
Just checked on the marketplace that there are updates available for a few app that I use. IM+(1.7) and AccuWeather(2.1). But I didn't get any update notification on the tile and even when I open the app on the marketplace the only button that appears is 'share'. There's no update button.
P.S I have 1.6 and 2.0 version respectively.
Click to expand...
Click to collapse
When viewing the app in the marketplace (where it says share), hit the back button and tap the app again. It will then show "update". Alternatively you can hit share and then the back button. Result is the same.
thanks that worked. but isnt the marketplace suppose to inform me that an update is available? i cant manually keep on checking all apps frequently :/
I'm pretty sure it will if you give it some time. It doesn't seem like its immediate. Were the app updates very recent?
I find that I normally have updates in the morning when I wake up. I leave my phone plugged into the wall and connected to wifi over night.
ammarmalik said:
thanks that worked. but isnt the marketplace suppose to inform me that an update is available? i cant manually keep on checking all apps frequently :/
Click to expand...
Click to collapse
It does but isn't fast about it. The tile notification seems to lag far behind the actual update. Mine usually lets me know when I have updates because I leave the market alone long enough for the notification sync to happen.
What I don't like about updating is that there's nothing to tell you if the app now requires access to more stuff, like owner ID. There should be
Sent from my OMNIA7 using XDA Windows Phone 7 App

Osmos HD

I purchased this game two days ago after trying the demo version because it was really captivating to me, however, when I attempt to download it, it simply says "starting download" and never actually downloads. I have tried deleting the cache and data from the market application and rebooted my phone after fixing permissions and still no progress. I also checked my Google wallet and edited the zip code, which was wrong at first and I still can't play. Does anybody know how I can fix the game to install. I know it works since the demo did just fine. I really would appreciate an answer. Thanks.
There is enough hate in the world. Why can't we all get along here ...?
Wow, no joke as soon as I posted this I checked the road warrior thread and it started downloading the game after I clicked the market link to that game...nobody cares so sorry for this thread...
There is enough hate in the world. Why can't we all get along here ...?
Usually a system reboot will do the trick ( + that cache deletion). Sometimes for some odd reason the market lags.
If it's any consolation....you answered your own question in 3 minutes..... people don't wait hand and feet on xda to answer your questions lol
i ususally just open up task manager and force close the market it and then reopen it. usually does the trick and it downloads automatically

Market opens webpage not app?

I am updating my old HTC Incredible to give to a friend who demolished their smart phone and cant updated right now.
I have it currently at 4.08.605.15 ... seems okay.
But when I hit Market, it loads a web page to Google Play rather than opening up the market app...
Not quite sure what is going on.
Note that I currently have the phone on wifi only.. no VZW service...but I don't think that should matter.
UPDATE...
Just finished posting this... and I look at the phone and the New Market (google play) Icon is now there... strange...
krelvinaz said:
I am updating my old HTC Incredible to give to a friend who demolished their smart phone and cant updated right now.
I have it currently at 4.08.605.15 ... seems okay.
But when I hit Market, it loads a web page to Google Play rather than opening up the market app...
Not quite sure what is going on.
Note that I currently have the phone on wifi only.. no VZW service...but I don't think that should matter.
UPDATE...
Just finished posting this... and I look at the phone and the New Market (google play) Icon is now there... strange...
Click to expand...
Click to collapse
Play Store (aka Market) will update itself if you give it half a chance and a data connection, so the change of icon is not surprising. Is it working now?
Yep.... was a bit confusing since I thought the apps had not loaded properly. Guess I never gave it a chance to update until I set it down to post.
Just put the phone through the various apps it comes with... works great... haven't picked it up for sometime since replaced it with my Rezound.
Recall it being the best phone I'd had up to that time.
musical_chairs said:
Play Store (aka Market) will update itself if you give it half a chance and a data connection, so the change of icon is not surprising. Is it working now?
Click to expand...
Click to collapse
I am having the same problem. No data connection, just "WIFI". When you said data, is this the only way the play store will update? I just flashed Touch of blue V:2.2 Not trying to hijack but keep the threads together since they are the same issue.
EDIT: I figured it out! After resetting the phone a couple times it worked. You have to be quick and click on the market while looking for the "accept" button to appear. It will only be there for 1 second and if it's not hit in time you will be redirected to the google play website. Hope this might help someone else.

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