Sleep Of Death... Coincidence? - Touch Pro2, Tilt 2 Windows Mobile General

Since the clocks went back an hour here in the UK, I've been having problems with the time randomly jumping forward an hour (I know my thread title says Sleep Of Death - bear with me here).
I kept setting the time back, which was ok for a while, but finally looked on here for a solution, and found some advice suggesting I turn off the phone/network time sync option. I did this, and it seems to have resolved the time problem.
The interesting thing is, before I did this, I could count on my phone going into Sleep Of Death two, three or even four times a day, necessitating a soft reset. Since turning off the time sync option, not one. Hence my thread title - coincidence?
I'm running HTC's latest stock ROM for an unlocked Rhodium, if it helps.

R3dF1v3 said:
Since the clocks went back an hour here in the UK, I've been having problems with the time randomly jumping forward an hour (I know my thread title says Sleep Of Death - bear with me here).
I kept setting the time back, which was ok for a while, but finally looked on here for a solution, and found some advice suggesting I turn off the phone/network time sync option. I did this, and it seems to have resolved the time problem.
The interesting thing is, before I did this, I could count on my phone going into Sleep Of Death two, three or even four times a day, necessitating a soft reset. Since turning off the time sync option, not one. Hence my thread title - coincidence?
I'm running HTC's latest stock ROM for an unlocked Rhodium, if it helps.
Click to expand...
Click to collapse
Perhaps it is. Enjoy your problem-free software, I suppose.

Related

Strange alarm issue (WM6)

Alright, I have an odd issue with the alarm I set two nights ago.. I set it to go off every day at 8AM.
Well, it does go off at 8AM, and then it spawns another alarm, and another, etc, until the device is playing about 20 sounds at once and ends up either crashing or just won't respond for several minutes.
Soft resets of course won't help, and I really don't want to do a hard reset, any thoughts?
Strange... maybe it's something you have installed -- don't have that issue myself, and my WM6 (Official) Dash >is< my daily alarm clock.
This is COMPLETELY happening with me...
I have the same issue. There are two things happening...
1) set an alarm for 7am, it goes off....then change it to 8am....it will go off at 7am AND 8am until you reboot the phone....in other words, if you change the alarm, you have to reboot.
2) spontaneous and MULTIPLE alarms going off at seemingly unpredictable times...this is a bug...and no one has a clue why or how to reproduce.
I think it's a Tmobile thing since an early ROM image prior to Tmobile didn't have this issue..
I can also confirm this- It has to be a bug in WM6.
Hopefully this will be corrected on the next ROM release.
Xero said:
Alright, I have an odd issue with the alarm I set two nights ago.. I set it to go off every day at 8AM.
Well, it does go off at 8AM, and then it spawns another alarm, and another, etc, until the device is playing about 20 sounds at once and ends up either crashing or just won't respond for several minutes.
Soft resets of course won't help, and I really don't want to do a hard reset, any thoughts?
Click to expand...
Click to collapse
I think most everyone has this problem. At least I did. You have to wait until all the alarms are done going off, dismiss them all. Follow these instructions>>>>@ http://forum.dashsmartzone.com/index.php?showtopic=722&hl=alarm
It sucks having to do this every other day or so. But It's well worth it.

Major Tilt Issues....

Hey all,
I have owned my Tilt 2 for a little over 6 months now and have seemed to have problems with it since day one. Its a little hard to describe the exact issue but I will do My Best.
First of all, I am currently Using the Latest Energy Rom for the Phone from xda developers. I have installed both hot Fixes on my Phone from HTC and I do a hard reset every time I upgrade my rom.
This is a problem I have had since getting the phone and seemed to be present in the Stock Rom that came from ATT so I am not convinced that it is a software problem, but I thought I would get some opinions here first. My Concern is that the phone itself has issues and I may be out of luck because I have had the phone and dealt with the issues for so long.
So, My Biggest problem is one with Freezing. I have to reset my phone at least 5-10 times a day. I always have. Sometimes I even have to remove the battery to get the phone to reset. I do quite a bit of Texting with my phone and the freezing almost always seems to happen after I have sent a text and am trying to get back to the Home/Today Screen. The Phone just sits there, I can hit the end call button as much as I want and it will not go back to the home screen. The Phone is not completely locked tho because most of the time the Calling features still work, and I can even hit the windows button and get into the menu where I can get to task manager or a software reset button. If I try to hit the home Icon tho nothing seems to happen. The Phone just sits there and I have to reset it to get it working again.
This is frustrating me because the phone is not actually frozen, it seem to be stuck thinking but will never come back to life. When the phone works, its works great and does everything I need it to do. The Constant freezing and resets are driving me crazy. Any help or suggestions would be appreciated. I am pretty tech savy and have been installing roms on my phones for a couple years now. Please Help before I toss this thing out the window.
Vgamer4550 said:
Hey all,
I have owned my Tilt 2 for a little over 6 months now and have seemed to have problems with it since day one. Its a little hard to describe the exact issue but I will do My Best.
First of all, I am currently Using the Latest Energy Rom for the Phone from xda developers. I have installed both hot Fixes on my Phone from HTC and I do a hard reset every time I upgrade my rom.
This is a problem I have had since getting the phone and seemed to be present in the Stock Rom that came from ATT so I am not convinced that it is a software problem, but I thought I would get some opinions here first. My Concern is that the phone itself has issues and I may be out of luck because I have had the phone and dealt with the issues for so long.
So, My Biggest problem is one with Freezing. I have to reset my phone at least 5-10 times a day. I always have. Sometimes I even have to remove the battery to get the phone to reset. I do quite a bit of Texting with my phone and the freezing almost always seems to happen after I have sent a text and am trying to get back to the Home/Today Screen. The Phone just sits there, I can hit the end call button as much as I want and it will not go back to the home screen. The Phone is not completely locked tho because most of the time the Calling features still work, and I can even hit the windows button and get into the menu where I can get to task manager or a software reset button. If I try to hit the home Icon tho nothing seems to happen. The Phone just sits there and I have to reset it to get it working again.
This is frustrating me because the phone is not actually frozen, it seem to be stuck thinking but will never come back to life. When the phone works, its works great and does everything I need it to do. The Constant freezing and resets are driving me crazy. Any help or suggestions would be appreciated. I am pretty tech savy and have been installing roms on my phones for a couple years now. Please Help before I toss this thing out the window.
Click to expand...
Click to collapse
It is usually not desired to post the same information twice on different forums. The NRG thread has some responses to THIS EXACT POST that was made there. I know that cut-n-paste is easy, but avoid the temptation.
stevedebi said:
It is usually not desired to post the same information twice on different forums. The NRG thread has some responses to THIS EXACT POST that was made there. I know that cut-n-paste is easy, but avoid the temptation.
Click to expand...
Click to collapse
Will Do, I was just not sure where this questions belonged as I am unclear as to whether this is an NRG issue or a Phone Issue.
I have not had this experience, but I have read a lot of posts in the tilt forums where people complain of slow/laggy behavior using the htc messagaing tabs... I wanted to avoid that, so I just mapped my push-to-talk button to the windows mobile messaging client and use it. You might try doing that, if the HTC is what you are using now...
Off subject (new to this) but you mention "tilt forums" How do I find these s for my tilt phone? Looking for new apps also... I'm old

[Q] HTC Desire Z Freeze During Standby Mode

Hi,
I just got a new HTC Desire Z Bell Branded (A7275) for my AT&T service. I "debrand" it using the debrand guide. I just noticed twice yesterday that when I put it in standby mode, I try to press the power button to turn off standby mode so I can get the screen to slide down to unlock the screen for usage. Well, it did not....no matter what I do...I cannot get the screen to get unlock. The screen is black as if it isn't on. I hold the power button, still nothing. Only way is for me to pull the battery out, put it back in and power it up. Is this common? What is the problem that causes this? Any help would be nice. Thank you in advance.
have you oc your phone at all? have you flashed a kernel? custom rom? and what guide did you use?
I used this guide to debrand my phone.
have you oc your phone at all?
Not a single bit, everything is bone stock regarding CPU.
have you flashed a kernel? custom rom?
I only flashed the one from the guide.
[ROM] RUU_Vision_HTC_WWE_1.34.405.5_Radio_12.28b.60.140e _26.03.02.26_M
what guide did you use?
http://forum.xda-developers.com/showthread.php?t=835777
Thanks for the fast reply and help, bahmanxda.
Tbh I am not sure what is the problem I got nothing ,the only thing that I can think of is if you are already rooted and s/off do a full wipe and flash the Rom again or try different roms if u like sense try virtuous 9.0 its really good.
Sent from my HTC Vision using XDA App
There are some others with this issue. Unfortunately, the cause has not been found, or whether it is hardware or software related:
http://forum.xda-developers.com/showthread.php?t=857584&highlight=pulling+battery
I've had this crop up myself a few times. I can say this:
Several times my Desire Z has powered off and could only be powered on after pulling the battery and re-installing. It did this twice within the first few days I owned it. Then it didn't happen anymore.
Maybe a week later I tried the Godspeed kernal (1 GHz) and SetCPU. No issues for about 2 weeks.
Then I tried CPU Tuner based on claims made by some users here that it is easier on battery life. Used a screen-off profile to underclock. The phone had the power off problem, 3 times in 2 days. Every time when the screen was off. But the random poweroffs did not start immediately after installing CPU Tuner, maybe 2 days later.
I uninstalled CPU Tuner to see if it would help (and it didn't seem to be improving battery life). Went back to Set CPU (have messed around with and without screen-off profiles). Its been more than 2 weeks, and no random power-offs.
None of this is conclusive, of course. Maybe the problem in my case was CPU Tuner, or a combination of the kernal and CPU Tuner. Maybe the things I've described are complete coincidence, and its some other factor altogether. But just thought I'd throw my experiences out there. Some claim Google Maps is the problem, but I have not found this to be the case. Or possibly some issue with the battery contacts, or the battery itself. Who knows?
Same thing happens to my Bell Desire Z. Every now and then it just decides to freeze and Only solution seems to be to take out the battery and then put it back.
Very frustrating.
Thanks for the reply, everyone. Strange it has not happen for the past 2 days now. I've read the other thread and still no exact detail on the cause of this. This is not good...especially it is my first Android phone and first HTC (bought it due to their reputation of quality made phones).
It happened twice within the first week of using the phone. Decided NOT to return the phone to observe it for a full month. During that month it happened every 3-4 days, always happens when the phone is not charging, and at the hour mark. Decided enough is enough and returned for a warranty claim 2 days ago.
During the one month, I rooted the phone after 2 weeks and flashed a custom ROM, but the problem did not go away.
There're people who aren't affected by this problem though.
I've the exact same problem here. CM 6.1.1 will just randomly black screen on standby. No response to charge when plugged in. The only way to reset is to pull the battery.
I don't think it happened on stock firmware. I'm now highly debating switching ROMs. It's getting annoying to remove the back cover every time I need to do a hard reset.
I think there is a thread in regards to CM and overclocking causing a screen on issue. But I think in those cases, the phone has power (LED and front buttons light up), just the screen can't power on. But adjusting any overclocking/underclocking profiles is worth a try.
Do you have SetCPU or CPU Tuner setup, and any profiles under those, such as underclock when the screen is off? I tried CPU Tuner for a few days, due to claims by XDA users of better battery life than SetCPU. I got 3 instances in 3 days of the phone not being able to power on (had to pull battery). I un-installed CPU Tuner, switched back to SetCPU, and haven't had the power on issue crop back up for almost a month now.
Given, I had the power on issue 2 times before using CPU Tuner, so it can't be the sole culprit. My only theory is that some combination of switching the kernel and SetCPU has solved the issue. Or it has nothing to do with those at all, just a coincidence, and is something else completely. Who knows.
It happened to me many time already. I still use stock htc desire rom and never rooted..
I've had it happen about 6 times, always requiring a battery pull. Totally stock other than being unlocked, not-rooted. But it hasn't happened for the last 3 weeks or ever since I stopped using juicedefender. Coincidence?
Desire Z freezes
Hi,
I also have some random freezes of my Stock Desire Z, I didn't do a thing on software or hardware side.
I run Android 2.2.1 Build 1.72.405.2 CL296256, provider KPN (Rabo Mobiel)
I got rid of the hangs after the upgrade from 2.2.0 then after several weeks it came back, only solvable by removing the battery.
I tried to figure out what's wrong and I think I have several clues:
- mostly some time after using Google Maps
- mostly when Wifi was on (it might be that the Wifi has limited connection and it screws up the data)
- after the reset I allways have updates from Market available
I can't remeber the Memory widget I ran, which I felt was having a good influence on the hangs.
I'm not happy with this behavioure, but cannot determine if it is hardware or software, it's not helping much that the phone just stalls , a reboot is irritating but less then a complete hangup when you don't know how long it has been in that status.
P.S. I don't run juicedefender
Cheers, Edward
I have STOCK G2 ROM.
S-off, CID, unlock via http://forum.xda-developers.com/showthread.php?t=855764
NO Cputuner or SetCpu (well I uninstalled them before these problems cropped up)
Used G2 for about a month and a bit no problems. Installed launcher pro then started to experience this problem. Coincidence? Not sure. Uninstalled and it did not help. Uninstalled several more apps that I recently loaded (skype, minimalistic text, Gtab Simi clock...) didn't help.
Wiped phone, nandroid backup to original ROM, restored using TB. Worked for a few days then just started happening again.
I also was using 2 chinese batteries I bought from eBay. Not sure if this has anything to do with it either.
// Just reflashed, HTC stock battery. Froze up within an hour. Too bad I bought this off of ebay, no warranty
// Factory Reset, restored apps and data with TB, still freezing
Hi all
I'm new to this forum (sorry, a newbie about to make a whole load of gaffs, no doubt), but I am at least fairly tech-savvy. I've had HTCs for years, right from the days of the 2000 vintage Compaq Ipaq!!
My wife & I bought two Desire Zs at Christmas, and it was therefore 50:50 which box was opened by whom. It appears I picked the dud, as I'm suffering from the issue described by all you guys, and in the other thread:
http://forum.xda-developers.com/showthread.php?t=857584
For the sake of adding more evidence to this otherwise confusing issue, I thought I'd join the forum:
So:
1) The device is not modded in any way. Standard ROM from HTC, being used on the UK T-mobile network. Currently at Android 2.2.1, Kernel 2.6.32.21-g540976a, Build 1.72.405.2 CL296256 "release-keys". This was installed on Christmas day, over the air.
2) There has been no playing with processor speeds or memory management.
3) The first crash of this nature was either on Christmas Day or Boxing day (ie the day-after-christmas-in-England); can't quite remember now, but certainly after the ROM update.
4) I have had this occur irregularly, but in increasing frequency, since that date. I think I'm probably into double figures by now, but I've only started to log them recently.
5) I was starting to think that there was some correllation with GPS applications. The phone would die after using Google Earth, for example, but not immediately. It may be after two or three standby's that it would fail to respond on the fourth, for example.
6) I had a very bad day a few weekends ago where the phone died four times in a single day. I had been using geotagging-photos (in the standard HTC camera app)... plus location-based services such as Yell and Google maps.
7) I tried keeping GPS disabled, and to be fair, there was no evidence of it crashing at that point. But I use GPS too much to make this plausible for a long time.
8) I wondered if it was due to the motion of keeping my phone in my pocket, but it died over night on the bed-side table on Monday-Tuesday, where my last usage had been the Friend-Stream widget/app. GPS was on...
During all of this, my wife's phone has not shown any of these symptoms. Whilst she uses Google Maps, Google Navigator & HTC Navigator a bit, she generally keeps the GPS turned off except for specific odd occasions. Hers has not crashed in this manner...
About to contact HTC to see what their response is...
This has occurred for me regardless of app usage.
It can occur right after a fresh reboot after being fully charged.
// Wow, I was in the middle of sending a txt and it just shut off on me...
I really wish I had a warranty on this
Hey there.
I can clearly pinpoint the problem with my desire z to the GPS. In the first view weeks I used it regularly and my phone froze, but only when the gps sensor was not active anymore (and the phone had gone to standby once or more). It didn't matter which app I used. For a while now I haven't been using GPS and my phone runs smooth as hell.
@lost800: I suppose your problem has a different kind of nature.
I already contacted HTC (very good support) and they told me to send it in to repair. I need my phone for work at the moment and I haven't found time to do this.
Due to the very small amount of ppl having that problem, I suppose it's an hardware error.
Greetz
Edit: Just out of curiosity, is there any meaning to the kernel version? Or has every mobile phone the same one?
Hello all, here is my input on this problem
My DZ has started freezing while I'm doing stuff:
* playing cards
* writting an email or a text
* using xda app
* ...
I never have GPS on. The frequency has greatly accelerated in the past 2 weeks but the weirder thing is that the last 3 times I remove sdcard and then put it back in to get the phone to boot, but it does not boot... it hangs on HTC logo for a long time (I've left it there for up to 15 minutes to see...) I eventually just remove the battery and from the phone and wait before trying to put it back in and boot...
Wait times required have varried from 5 minutes to several days.
I have observed this behavior on Stock 1.34.405, Virtuous 0.9, Virtuous 1.0.0 and back on stock 1.34.405 Today. I've wiped, flashed stock RUU nothing has helped. This puppy is going back for repair/exchange (it is 3 months old).
dwardo said:
Hello all, here is my input on this problem
My DZ has started freezing while I'm doing stuff:
* playing cards
* writting an email or a text
* using xda app
* ...
I never have GPS on. The frequency has greatly accelerated in the past 2 weeks but the weirder thing is that the last 3 times I remove sdcard and then put it back in to get the phone to boot, but it does not boot... it hangs on HTC logo for a long time (I've left it there for up to 15 minutes to see...) I eventually just remove the battery and from the phone and wait before trying to put it back in and boot...
Wait times required have varried from 5 minutes to several days.
I have observed this behavior on Stock 1.34.405, Virtuous 0.9, Virtuous 1.0.0 and back on stock 1.34.405 Today. I've wiped, flashed stock RUU nothing has helped. This puppy is going back for repair/exchange (it is 3 months old).
Click to expand...
Click to collapse
I called HTC support to see about getting the phone replaced. After explaining to the guy that it was freezing and then not rebooting when I pulled the battery out, the first thing he said was: "Did you install apps from the market ?"
Given that I replied by the affirmative he wanted me to test rebooting in safe mode and seeing if the freezes still occured before moving on to a replacement. He claimed that some market apps are not "properly coded and can mess up the phone"
I asked for and got the instructions how to reboot into "safe mode" (hit keyboard S key at HTC logo and stay on it while it boots)
In "safe mode" you can still install apps but they won't appear in the app drawer so you won't be able to start them (you can start them if they are on your home pages though ). No backgroud apps will run though (bbc, task killer ...)
Well I ran in safemode for 6 days and used the phone as I always do (work email, leisure email, web, video, camera, games, GPS, bluetooth etc...) and the darned thing ran perfectly. No freeze during those 6 days (the last few times it took less than 2 days to get a freeze).
I therefore decided it was time to test it again in "normal mode". Before rebooting I removed my task killer as for me this was "THE APP" that "safe mode" was really blocking from running on my phone...
Well It has been 2 days now and still no freeze. If it stays that way for another week I think I will have a rather good idea of who was the culprit...
Will keep you all updated and keep my fingers crossed.
Hi guys
An update:
HTC over the web-support were very helpful. Immediately they suggested that the device needed to be taken in for repair. In subsequent stages of the dialogue, they stated that the mainboard would be replaced.
A couple of weeks ago, I cleared down my device, packaged it up and waved goodbye to it (sniff...). HTC took it and...
!!DID NOTHING!!
It came back on Monday with an *old* ROM installed (1.35... If I remember correctly), and a statement saying 'no fault found'.
I've built the phone back up to where it used to be, including installing the over-the-air update to 1.72.405.2 (I need this as there's an activesync exchange bug in the old ROM) and within 24 hours, the device was unresponsive again
I have just written back to HTC to find out what the next steps are. I'd be interested to see if they suggest some debugging actions, like the safe-mode option, for example.
I've also asked them directly if their engineers have any clue what is causing this? Fundamentally, I don't see how any app should have the power to kill the device, however badly written it might be. That suggests insufficient controls/barriers in the OS.
Throughout this period, my wife's phone has continued to operate perfectly, even with some extra GPS playing to try to force a failure. So, we are now looking for any differences that could help to pin this down further. One difference is that she has never enabled the HTCSENSE.COM account on her phone, whereas I had. Perhaps there's some problem with the Phone Location functionality (in addition to the fact that I have to be in a yacht off the West coast of Africa for it to accurately show the phone's location). To test this, I've removed my HTCSENSE.COM account this morning.
Dwardo: I think your issue is slightly different, but the safe-mode info is useful.
Thanks
Andy

Rogers SGH-I747M: Screen turns on by itself after pressing power button

I've done a search for this problem, but haven't found a solution to this yet.
I'm running the stock rom w/root. It didn't do this when I first got it, but it's doing it more and more as time goes by. It's starting to drive me nuts, especially at night since my phone is my alarm as well. Doesn't seem to matter if the phone is charging or not.
The screen will flicker on and off a few times in a row, then stay dark for awhile then resume the on/off behavior out of nowhere. I'm not receiving texts or emails when this happens.
I have checked my account syncs, and nothing is set to automatic. Never had this behavior on my SGII LTE running ICS.
blanchardc said:
I've done a search for this problem, but haven't found a solution to this yet.
I'm running the stock rom w/root. It didn't do this when I first got it, but it's doing it more and more as time goes by. It's starting to drive me nuts, especially at night since my phone is my alarm as well. Doesn't seem to matter if the phone is charging or not.
The screen will flicker on and off a few times in a row, then stay dark for awhile then resume the on/off behavior out of nowhere. I'm not receiving texts or emails when this happens.
I have checked my account syncs, and nothing is set to automatic. Never had this behavior on my SGII LTE running ICS.
Click to expand...
Click to collapse
Your title made me chuckle.
I did experience some random screen wake ups while on stock that sort of just resolved themselves. Try rebooting, and then try to uninstall any new apps you've installed to see if one is causing this.
TheFiveDots said:
Your title made me chuckle.
I did experience some random screen wake ups while on stock that sort of just resolved themselves. Try rebooting, and then try to uninstall any new apps you've installed to see if one is causing this.
Click to expand...
Click to collapse
Thanks for the suggestion. Rebooting was obvious as I've done that many times. I did go through a bunch of apps and removed them, then reinstalled one by one. So far the problem has gone away, I've yet to identify which app might have caused it though.

Question Every 3-4 days I must reboot

Ok, so like the title says, every 3-4 days I must reboot my phone.
When I play games, the game icon will show up in the lower right corner, I have everything for the game stuff turned off. I can click on the icon and it will ask me to turn on. I back out and it's gone for a few minutes. Mostly until I swipe back, then it will reappear. I can reboot the phone and it will work fine again for a another 3-4 days.
There are other instances that force me to reboot as well, one happened last night. I was scrolling through a local news app and the touch stopped working. I could not scroll up or down, and swiping back did not work. I had to lock the phone and just as the screen went dark, the phone scrolled in the directions I did and it backed out. This only happened when I hit the lock screen.
Is there a fix for this? Has anyone else experienced this?
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
Click to expand...
Click to collapse
Mine does not reboot or shutdown on it own, not once... I have to reboot every so often to keep it functional.
@thepersona My phone doesn't auto reboot either. I'd say do a backup and run https://flash.android.com/welcome to fully Factory Reset the phone and see if that helps (Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Like the OP I do have to reboot my phone about every 3-4 days, but I don't attribute that just to Google Android, coders have become lax on how tight they keep their code, and I say that because in Windows 10 and Windows 11 you have to reboot every few days as well or see an increase in weird issues.
card13 said:
@thepersona Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Click to expand...
Click to collapse
Just to clarify this, most carriers prevented the December update from releasing as Google has asked them to prevent it from going through, primarily due to an issue with calls dropping.
I always manually update my phone, however, I noticed the call dropping bug one day for about an hour straight.
But aside from this meaningless info, I agree with what you said: Attempt a factory reset and see what happens. I turn my phone off every night and charge it, so I don't notice any issues similar to what OP has mentioned.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
Click to expand...
Click to collapse
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
wilpang said:
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
Click to expand...
Click to collapse
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
thepersona said:
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
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Yeah I was lucky and it was only once a week which was tolerable!
Something is definitely not right, hopefully is not a dodgy app but that would be preferable than something unfixable.
Ok guys you are missing my point and question. I DO NOT have the random reboots most have, but I have other issues that no one seem to have. Example, I listen to Spotify over night, I fall asleep to music, but 2 days ago it would randomly pause. At first I thought it was do not disturb that I just turned on, on my watch. It was not. Then I thought I may have been hitting my watch, I took it off and it still paused. I rebooted my phone and it's been fine since, no random pauses. Another example is, I play a game but I have the game dashboard turned off, but there times where the icon will pop up in the lower right. When I go into the settings for it, it shows it's off. When I go back to the game the icon is gone for a few minutes then it reappears. The only way for me to get it to stop showing for a few days is to reboot my phone.
I know you shouldn't have to reboot your phone every few days, and by few I mean sometimes it's 3-4 times a week. That tells me something is wrong.
Are you on the November or December update?
If November, I would try the December one.
Rooted or not rooted?
Either way, I would try a factory refresh and don't restore your apps from backup. Manually install only your most critical apps and see if you have the problem. Even better would be not install any additional apps at all and see if the problem happens. If it doesn't happen, install another small group of your most important apps and test again for long enough. Etc.
If you try thre update and/or factory reset, you could try restoring your cloud backup as normal and see if you have any problems still, but if you do, be prepared to factory reset and try like I mentioned in the above paragraph.
Until you can narrow down if the phone has this problem on the December update before you even change settings and add your favorite apps, then you won't know if it's the phone itself (possibly hardware problem), an app you have installed, a problem particular to a combination of factors including if you're on the November update, or what.
Good luck! Please let us know what happens.
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
darbylonia said:
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
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Awesome!!! This is the kind of news I like to hear..... Just waiting for att to send it through. I checked this morning as my work Verizon Samsung phone got an update.

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