Problems downloading from the Marketplace? - Desire Q&A, Help & Troubleshooting

Is anyone having problems downloading from the marketplace at the moment? I've been unable to download or update any apps all day.
Alternatively can anyone suggest any other reasons why I can't download apps? I'm connecting to the web fine with both WiFi & 3g. I can surf fine 2.
Thanks in advance.
Sent from my HTC Desire

I have some problems too on whatever ROM I use. Sometimes, if I download an app, it begins downloading but the progress bar stays blank and does nothing. If I try it again an hour later or next day, I can download the app.

Sorted....
hi all.
finally fixed it.
Had a problem accessing my Google accounts a while back. Google fixed it (don't ask me how - I never heard a word from them) but it looks like all of my original googlemail.com account logins now have to use the gmail logins. When I added this account to my phone - voila everything words.

Related

Google talk authentication fails

I stupidly altered my gmail address from @googlemail to @gmail (I'm in the UK) and then realised that you can't change the account on the phone without a factory reset on the phone so undid it and deleted the new @gmail account from my phone (keeping the original @googlemail one).
Now I keep getting the message that Google talk authentication has failed and I can't download anything from the market - any help out there?
Change it back
I did the same and then had to log in to my gmail account and change it back to googlemail and its fine again now :0
check out the google forum here which is also discussing it
http://www.google.co.uk/support/for...ad?fid=35ae480b5fa3f9cf000485fe3ab67eee&hl=en
I did the same but ended up factory resetting the phone and reconfiguring it for gmail.com.
It's a pain but it allows you to use Picasa sync and this is something I've wanted f'rages!
H00pyFr00d said:
I did the same but ended up factory resetting the phone and reconfiguring it for gmail.com.
It's a pain but it allows you to use Picasa sync and this is something I've wanted f'rages!
Click to expand...
Click to collapse
Was you able to download any of the apps you bought with your googlemail.com address as some people have reported problems downloading them again ??
and with picasa sync can you slect which piccies you want to sync as I have a few Gigs worth of photos uploaded ??
cheers
Dave
Thanks for the response but I have changed the account back to @googlemail from my laptop and it's still not working - as appears to be the case for others form the thread you connected me to
payneardo said:
Was you able to download any of the apps you bought with your googlemail.com address as some people have reported problems downloading them again ??
and with picasa sync can you slect which piccies you want to sync as I have a few Gigs worth of photos uploaded ??
Click to expand...
Click to collapse
I don't have any purchased apps but Titanium Backup restored my apps pretty successfully.
Picasa sync seems to send small versions of your pictures to your phone. Certainly don't have 2gb of pictures on my phone as I would have noticed this happening.
Well I gave up and did a factory reset back to @googlemail and all seems well. A relatively painless process except that the desire backup routine seems to save a rather eclectic selection of your settings
htc hd2
hi i have an htc hd2 with boyppc gingerbread 2.3.3 build on sd and i have problems with google talk authentification failed. when i first startet the market i createt a new gmail account but it dosen't work downloading from market and not log into google talk on phone. i can log into talk on my pc however... checked this out on multiple forums with many others with the same problem and non of the fixes worked for me. people from the uk have this problem because of googlemail changed to gmail but i can't switch from gmail to googlemail because i only can create an gmail account..... im in norway.. if anny one can help me i be happy sorry for my bad english:/
Hey guys!
Same here. Loving this ROM just awesome but no market downloads and GTALK authentification failed.
Thing is I have reinstalled the ROM and was able to log into gtalk for 5 mins then it is logging out and can't go back in!
Anybody got a fix for this?
Thanks for all the hard work from the XDA devs! U guys rock.
hey guys! i have recently installed in my hd2 the 2.3.3 android version and i also have the same problem with google talk authentication. How can i fix the problem? Thank u
Possible fix
I just stumbled across this thread because I was getting the same error on a Mytouch 3G slide and I found a way to fix it. all I had to do was force the phone to authenticate thru wifi and not the cell network once, then I was able to authenticate successfully the regular way after that. the way I did it on my phone was to remove the sim, but on a CDMA phone like yours you could try to activate airplane mode (settings>Wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
I had this very problem and fortunately came across a solution courtesy of pascalsg which worked for me that was in the BoyPPC -ShiftPDA Android ROM for HD2. The problem with Talk authentication seemed to interfere with my Market downloading causing any 'starting downloads' to just hang.
First I enabled chat in the Gmail account on the desktop. Then I cleared data on the phone \settings\applications\manage applications\all (for Google Backup Transport, Google Partner Set Up, Google Services Framework and Market as per the solution above. Then I rebooted the phone. Then for some reason there was no authentication issue. I then went into the application settings of Talk on the phone and turned off "automatic sign in. Now there are no repeated error messages about authentication failure and the Android Market works as it should.
google fails
Try a different SD rom, I used americandroid and everything worked on my HTC hd2 now on another rom and Google fails again
madmachinist said:
I just stumbled across this thread because I was getting the same error on a Mytouch 3G slide and I found a way to fix it. all I had to do was force the phone to authenticate thru wifi and not the cell network once, then I was able to authenticate successfully the regular way after that. the way I did it on my phone was to remove the sim, but on a CDMA phone like yours you could try to activate airplane mode (settings>Wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
Click to expand...
Click to collapse
This worked perfectly for me. Couldn't log into google talk or download apps from marketplace. Used airplane mode then turned on wifi only, then connected to google talk instantly. After that, I can turn airplane mode off and log in to google talk and download apps.
[solved] talk authentication failed on android
SOLUTION:
NOTE: You WON'T lose all your installed apps if you do this (at least I didn't). However, if you clear the data for Settings, you will lose your preferences. Try doing it w/o clearing the data for settings, then if that fails do it again and clear the Settings data.
1. Go to Settings -> Applications -> Manage Applications
2. Press All (or Show All, etc.)
3. Clear Data for the following Apps (if data is clearable):
- Account and Sync Settings
- com.google.andriod.feedback
- Gmail (and Gmail Storage if it is there)
- Google Services Framework
- Google Voice
- Maps
- Market & Market Updater
- Network Location
- News and Weather
- Search
- Sound Recorder
- Talk
- TTS Service
- Voice Search
- VPN Services
- World Newspapers
- YouTube
- Settings (Settings will close when you clear its data)
I don't use the email client app (not the Gmail app but the one simply called 'Email'), so I don't know if you'll need to clear its data or not. If all else fails, try it (I imagine you'll lose any downloaded emails).
4. Clear the data for any apps associated with any of the above listed apps.
5. Clear the data for any other applications affiliated with Google or your Google account.
6. Clear the data for any applications that aren't uninstallable, i.e. 'built-in' applications.
7. Reboot and you're done. Google Talk should work correctly now.
I'm sure this is overkill. Some of these apps may not have anything to do with the problem but when I cleared the data for them and rebooted, Google Talk worked correctly. Also, I am using an Archos 70 IT so you might have some different requirements for this procedure on your phone/tablet. BTW I got the Google Talk error when I changed the password on my primary Google account.
Good luck!
madmachinist said:
I just stumbled across this thread because I was getting the same error on a Mytouch 3G slide and I found a way to fix it. all I had to do was force the phone to authenticate thru wifi and not the cell network once, then I was able to authenticate successfully the regular way after that. the way I did it on my phone was to remove the sim, but on a CDMA phone like yours you could try to activate airplane mode (settings>Wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
Click to expand...
Click to collapse
This worked perfectly for me. Thanks so much
madmachinist said:
I just stumbled across this thread because I was getting the same error on a Mytouch 3G slide and I found a way to fix it. all I had to do was force the phone to authenticate thru wifi and not the cell network once, then I was able to authenticate successfully the regular way after that. the way I did it on my phone was to remove the sim, but on a CDMA phone like yours you could try to activate airplane mode (settings>Wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
Click to expand...
Click to collapse
So many thanks.it's works......htc hd 2.........
I changed my email address to gmail .. killed my phone .. so I changed back to googlemail.. but.. if you write to my account .gmail.com it works .
so the only thing that has a googlemail account is the phone...
I took off the google auth, it failed once .. killed my phone.. had to go on google input my " secrete " word " and it let me in ... good idea .. but a bit a pain !!
wowser said:
i had this very problem and fortunately came across a solution courtesy of pascalsg which worked for me that was in the boyppc -shiftpda android rom for hd2. The problem with talk authentication seemed to interfere with my market downloading causing any 'starting downloads' to just hang.
First i enabled chat in the gmail account on the desktop. Then i cleared data on the phone \settings\applications\manage applications\all (for google backup transport, google partner set up, google services framework and market as per the solution above. Then i rebooted the phone. Then for some reason there was no authentication issue. I then went into the application settings of talk on the phone and turned off "automatic sign in. Now there are no repeated error messages about authentication failure and the android market works as it should.
Click to expand...
Click to collapse
ty so muchhh!
madmachinist said:
i just stumbled across this thread because i was getting the same error on a mytouch 3g slide and i found a way to fix it. All i had to do was force the phone to authenticate thru wifi and not the cell network once, then i was able to authenticate successfully the regular way after that. The way i did it on my phone was to remove the sim, but on a cdma phone like yours you could try to activate airplane mode (settings>wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
Click to expand...
Click to collapse
thanks man !

Problem with Android Market?

I have been trying to update some of my apps and download some new ones from the market but they all seem to be stuck on starting download. Havent been able to download anything from the market for about a week now.
I have rebooted the phone and that didnt seem to resolve the problem at all.
Has anyone else experienced this?
Thanks
how long have the updates been stuck at "starting download"?
what ROM are you using?
for now leave it be for a while. sometimes it just needs time (leave it for a couple of hours and see what happens)
its been stuck on that for at least 24 hours..
Im using a stock Desire 2.1 update 1
It was working fine for a while even after i updated
Check to see if you are logged into Google Talk (the Talk application).
Market uses some of the services and protocols of Google Talk, and if it is not logged on it will stall on downloads.
Regards,
Dave
i rebooted my phone again and it downloaded all the ones that were queued up.
Thanks for the suggestion anyway. Ill definitely check the talk application if it happens again
i have a bug in market too......when i choose to update all the apps simultaneously they do download but neither installs....if i cancel them all and try again one at a time no probs
foxmeister said:
Check to see if you are logged into Google Talk (the Talk application).
Market uses some of the services and protocols of Google Talk, and if it is not logged on it will stall on downloads.
Regards,
Dave
Click to expand...
Click to collapse
Cheers for that. Market on any 2.2 ROM for me has not been working properly (no paid apps and really slow). Just logged in to Talk and now it's all humming along.
Thanks
Same problem
I'm experiencing the same thing. I'm running CM 5.0.8-DS. It just started doing this today...hanging on the "Starting download..."
It's been this way today for about 5 hours now. I checked GTalk and I'm logged in just fine ([email protected]).
Reinstalled GApps, rebooted...same deal.
ok now it has started happening again. Cant seem to download from the market. Also cant seem to open "talk" as it doesnt open anything, just redirects me back to the home screen.
I went into running services from settings and it shows GTalkService process active.
just an update to those of you experiencing the same problem.
Go into settings > applications > manage applications and clear data from Gmail Storage, Google Apps and Google Mail. This has done the trick for me on 2 occassions.
Market seems to go back to normal and download and update my apps as normal

Download issues: stalled at "Starting download"

Hi all,
I'm having an issue where i can't download anything from the market. It just stuck when starting download. I even left apps trying to download overnight - and still nothing.
I already cleared data from all the possible places: download manager, market, google apps, etc. Everything else works fine. I have access to the internet, gmail, gtalk, Gmaps. I killed a task killer, powered off a few times and all the same
I'm running stock, version 003.
What are my options? Please help.
I had that problem with my G1 on TMO, but it hasn't been an issue with my EVO and Sprint. It could be poor service. Have you tried it over WiFi?
Sent from my EVO using xda App
kvictar said:
Hi all,
I'm having an issue where i can't download anything from the market. It just stuck when starting download. I even left apps trying to download overnight - and still nothing.
I already cleared data from all the possible places: download manager, market, google apps, etc. Everything else works fine. I have access to the internet, gmail, gtalk, Gmaps. I killed a task killer, powered off a few times and all the same
I'm running stock, version 003.
What are my options? Please help.
Click to expand...
Click to collapse
What account did you set up for your google account? I had this problem when I first got my phone because I did not use a gmail account. I figured a google account was good enough.
It isn't.
I'd start with troubleshooting your default mail account on phone. Your gmail must be your default. And...lucky...if it isn't...you get to do a factory reset.
That is what I had to do. Lesson learned.
thanks guys, i think i fixed it.
I killed startup auditor and started google talk. Now all works fine. I never had GTalk running and never had any issues with the market. I guess i let gtalk eat my battery life from now on..... Unchecking autosign in doesn't help. It always shows in the running apps.

Strange WLAN Issue

Hy guys. I have a strange WLAN Issue on my One X.
Problem: I have activated WLAN and I can browse without any problem with any browser I want. But when i fire up an app like Play store or GMAIL, my connection times out or something similar.
Play Store example: I want to download an app, click on Accept and Download, the status bar pops up, but there is no progress. it just do nothing for 1 or 2 minutes... then the download starts (if i´m lucky).
Sometimes when i disable WLAN and fire it up again, i can download in Market with no problem.
GMAIL example: I want to see my mails, scroll down until i reach the last one (on my phone. Then it says "Loading Conversations" (to download more mails) and now the circle keeps spinning and spinning and I also get a timeout or sometimes (if i´m lucky again) it starts to dowload the next 5 mails.
Browser example: No timeouts, everything work like a charm.
So its only on apps it seems. And not only in GMAIL or Play Store... no... the issue is on all apps.
I attach a logcat where i highlighted what i´ve done (with explenation).
Additional Info: It´s not ROM depended, it happens on nearly all ROM´s Ive tried. Tried also many different Kernels and none of them solved the Problem
Might be an issue with your router. Do you have a firewall running on your router?
Sorry i forgot to mention that the problem occours on every WLAN im logged into. Tested 5 different and always the same.. I guess the answer is in logacat... but i might be wrong... maybe some pro can get a look into it...
n3ocort3x said:
Hy guys. I have a strange WLAN Issue on my One X.
Problem: I have activated WLAN and I can browse without any problem with any browser I want. But when i fire up an app like Play store or GMAIL, my connection times out or something similar.
Play Store example: I want to download an app, click on Accept and Download, the status bar pops up, but there is no progress. it just do nothing for 1 or 2 minutes... then the download starts (if i´m lucky).
Sometimes when i disable WLAN and fire it up again, i can download in Market with no problem.
GMAIL example: I want to see my mails, scroll down until i reach the last one (on my phone. Then it says "Loading Conversations" (to download more mails) and now the circle keeps spinning and spinning and I also get a timeout or sometimes (if i´m lucky again) it starts to dowload the next 5 mails.
Browser example: No timeouts, everything work like a charm.
So its only on apps it seems. And not only in GMAIL or Play Store... no... the issue is on all apps.
I attach a logcat where i highlighted what i´ve done (with explenation).
Additional Info: It´s not ROM depended, it happens on nearly all ROM´s Ive tried. Tried also many different Kernels and none of them solved the Problem
Click to expand...
Click to collapse
Try clearing the data and cache out of Play Store and Gmail and see if this fixes it. The download hanging problem has been an issue for a lot of people since the day Android was released.
ok, give it a try...thank you

[Q] Apps not working on Home wifi!

hey guys, am having serious problem from last 4-5 days. Apps on my galaxy n7100 are not working properly/completely when i use home wifi, i get below mentioned problems for specific apps:
playstore: check your connection and try again
facebook: error loading news feed, tap to retry
gmail: not syncing and even not updating , in other words not working
whatsapp: sometimes i get notifications for new messages/calls but sometimes not, and when i open the app itself i get the notifications
facebook messenger: unable to login, but once i login using any other wifi, now i get messages
similar things are with many other apps like pages manager, snapchat etc.
Hike is working fine! (indian messenger app)
i got this problem first time from facebook messenger, it wasn't loading new messages, then suddenly facebook stopped loading and finally play store and everything else.
i tried updating all apps, uninstalling and reintsalling these apps, uninstall and reinstall play store app completely [removed even factory version and used an olde backup i had on my pc to install it again] , but nothing worked!!!
is there any serious issue with android going on these days or what?
am using no proxy server nothing on my router, my PC and laptop are working fine over my home wifi, even many other apps are working on phone and internet is working, but the problem is with some of these apps. Any help is appreciated.
Thanks
desi indian said:
hey guys, am having serious problem from last 4-5 days. Apps on my galaxy n7100 are not working properly/completely when i use home wifi, i get below mentioned problems for specific apps:
playstore: check your connection and try again
facebook: error loading news feed, tap to retry
gmail: not syncing and even not updating , in other words not working
whatsapp: sometimes i get notifications for new messages/calls but sometimes not, and when i open the app itself i get the notifications
facebook messenger: unable to login, but once i login using any other wifi, now i get messages
similar things are with many other apps like pages manager, snapchat etc.
Hike is working fine! (indian messenger app)
i got this problem first time from facebook messenger, it wasn't loading new messages, then suddenly facebook stopped loading and finally play store and everything else.
i tried updating all apps, uninstalling and reintsalling these apps, uninstall and reinstall play store app completely [removed even factory version and used an olde backup i had on my pc to install it again] , but nothing worked!!!
is there any serious issue with android going on these days or what?
am using no proxy server nothing on my router, my PC and laptop are working fine over my home wifi, even many other apps are working on phone and internet is working, but the problem is with some of these apps. Any help is appreciated.
Thanks
Click to expand...
Click to collapse
Start with restarting modem, then turn off sync and see if something changes.
There is also option to turn off wifi power saving in service menu (it was somewhere in forum).
Go as close to modem as possible.
yaro666 said:
Start with restarting modem, then turn off sync and see if something changes.
There is also option to turn off wifi power saving in service menu (it was somewhere in forum).
Go as close to modem as possible.
Click to expand...
Click to collapse
no change :/
i already did modem resetting, restarting and even allocated dedicated IP for the android device. but nothing happens, though i found a small thing, when i restart modem, things work and i get push messages/notifications for a very small amount time say 4-5 seconds thats it!

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