Related
I'm curious if others are seeing their EVO reboot with random use. It doesn't seem to be related to one specific application although it is hard to say if a background app is the cause. I will be using navigation or an Internet-based app, then the screen goes black and the phone reboots.
I originally thought it was due to rooting, but I'm seeing it on different ROMs. I've wiped the cache and data when flashing the new ROMs and I've tried running with limited apps loaded with my recent move to the OMJ ROM. Everything actually runs great with the exception of the reboots.
I'm posting the issue here since it doesn't seem to be ROM specific and I'm curious if it may be hardware related. Is there a tool that would allow me to easily catch a log of the potential error to seek further help? A point in the right direction would be greatly appreciated.
I'm running stock 2.2 no root, and with gps on my phone reboots in the middle of 911 calls. (Thank God I wasn't calling about an immediate emergency) but it happened twice, once when I called and the other when they called me back. After turning off GPS, it worked fine. I thought this was a bug in 2.1 before update1, I didn't receive the problem until the 2.2 update.
adb logcat might see an error, but I'm not really sure.
Seeing it here. Not Rom or application specific.
try a factory reset.
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
AzmatEQ said:
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
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Click to collapse
Correction... I meant to say that the reason I rooted (not rebooted) was to get tethering without running into the Error Code 67. I tried the various solutions posted for the Error Code 67, but nothing seemed to work. But I'm curious if this may be part of the underlying issue if my device reboots based on a faulty account configuration when using some aspect of the Sprint network.
sprink0281 said:
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
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Click to collapse
The exact same thing happened to me last night. I sent a text, switched to my GMail and then boom. Error message about failure to send an SMS then reboot. Stock unrooted FroYo.
I had reboots only when using Undervolted kernels.
Seemed to be triggered by GPS + Phone call.
Yes, I was also having this problem. Definitely GPS related. Usually it would happen only if I was using the GPS for a long amount of time (navigating) - so I imagine it may be conflicting with cellular data if I received a txt while navigating or something. Who knows.
It was driving me crazy because A. I got lost and B. It started rebooting constantly and would randomly get caught in a boot-loop. I even had the problem after wiping EVERYTHING (even my SD) and reinstalling various ROMs (I tried 5 different ones).
The only solution I found in the end was to find the latest radio and wimax updates, wipe, re-install those - and then install the ROM again.
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
AzmatEQ said:
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
Click to expand...
Click to collapse
Don't go back to stock. I did and it did not fix the rebooting problem. Now I have the rebooting problem and don't have root anymore. Out of the frying can and into the fire.
What's funny is that my phone went through a few days where it would randomly reboot, and this was before I rooted. When it rebooted for the second time in a meeting, I pulled the battery, and didn't put it back in until the meeting was over a few hours later. Don't know if that did anything, but it hasn't rebooted on its own since.
Sent from my blah blah blah blah
Having same issue and my theory is that its sd card related in my case at least... I think it might have to do with froyo netarchy based kernals found in most of the newer froyo roms combined with a slow sd card. (on hardware rev 2)... try flashing a 2.1 rom like fresh 1 or one of the 2.2 roms with an htc based kernal like the am evolution or cyanogen with snap5 or 7.11 (onyl 7based kernal ive tried so far, was panicking because i thought my evo was wrecked). those have both worked for me and i had that issue with 1.3 baked snack, fresh 3, evio and damage control. got random reboots when phone is totally idle, in use, charging or not. evio runs super smooth but the restarts...)
edit for spelling and update roms that gave me the reboot issue.
+1 for random reboots here... it is CERTAINLY more prevalent during GPS use, but I've gotten it without.
Fresh 3 + King BFS#4 got me in a bootloop requiring wipe reflash, standard baked snack 1.5+whatever kernel it comes with has been doing it.
I dig the battery life I was getting... but if undervolting is causing this... ugh.
I'm also getting the boot loop problem. Stock 2.2, all updates.
I've even done the hard reset.. twice!
I tried to follow it with LogCat, but reboot disconnects adb. I was thinking it was the SprintZone app. The P.O.S. app is doing all sorts of non-sense while booting, but eventually it'll reboot around the 11th time and freeze at the "htc EVO 4G" screen.
I wish we could get some resolve here D;
Random Reboots
Thanks for all the input and I'm sorry to hear that I'm not alone, but it is a bit comforting to know I'm not the only one that is frustrated.
I took gleax's advice and I dropped down to the stock 2.1 release found in the thread number 715915. (Sorry, the forum won't let me paste the link.)
I did the required wipes prior to installing the new ROM and I'm still seeing reboots. I now see the OTA update for Android 2.2 and I'm tempted to accept, then send the phone back to Sprint in the even this is a hardware issue. I'd prefer not to, but there doesn't seem to be a way to identify the issue and work towards a resolution. I've tried logcat, but the log seems to start clean after each reboot. That being the case, I don't know how to capture the log leading up to the reboot that would help identify the issue. Any suggestions on a logging tool and where to post to help several of us that are seeing this issue?
Gleax suggested this is may be SD related, so I bought a class 4 card in addition to dropping down to 2.1. I'll give that a shot and try another clean 2.1 install. I'll post the results here in the event they may help others. I'll likely give it a week before unrooting and seeking help from Sprint. I really need a usable device more than I need root access (although both would be ideal).
I had this problem on a very regular basis when I was running OTA 1.32, 2.1 android.. but since I rooted and went to SteelH's stock 2.2, no issues at all. Updated radios when I did that as well.
Hrm, I may have to try flashing to a stock build for awhile... it'll KILL me, but even fully wiping, new radios, cyanogen, still get crazy reboots.
Ever since going from MyFroyo RC4 to RC5 & RC6 (and even the Cyanogen RC01, I have had problems with my wifi.
I am posting here to see if anyone else is experiencing these problems, and to find out what changed between RC4 and RC5.
I have no cell service at my house, so when I flash a new ROM, I need to leave the house and go to an area where I get service before I can connect to the Google Servers to set up my device. When on Wifi, I also have problems downloading Google items in the market (such as Google Search Bar) and can't even use Google.com to search for anything. It times out. I can, however, use other websites and download other items (once I've set up my device remotely).
If I am setting this up over Edge or 3G, there are never any problems.
If I re-flash back to MyFroyo RC4, I can use my wifi with no problem to do everything I need.
I really love the updates since RC4 - but am worried that I'll be left in the dust since all the builds since RC4 have had this issue for me. :-/
I'm in the same boat and experience the same WiFi issues.
Sent from my HTC mytouch slide using XDA App
I've never had a single Wifi issue, although I never really tested on RC1 too much. I'm currently running Eugene's newest CM6, have you tried that one yet?
Sent from my T-Mobile myTouch 3G Slide using XDA App
supposed to be a cyanogenmod issue though i havent experienced it myself (i also have horrible service 1-2 bars edge max) using wifi everything loads up fast and everything downloads just fine! but if i were you i would try the nightlies they are supposed to have fixed the problem by now if im not mistaken
I've experienced a lot of this too. Marker downloads were pretty much not happening for me, no matter what - Wifi or Data. On data, it would download but never install. On Wifi no images in the market would load and no download would activate. I also couldn't use Google.com or sign into Gmail via the browser or other Google services. I did a lot of searching and heard it could be Google.
What I did to fix it... I did some nandroids, I did some wipes and updates and complete formats, etc. What I finally think I had was a problem in my packages.xml file where so many programs were mismatched due to Froyo's ability to use apps2fat32. I think at some point some nandroiding I had done,etc screwed up my package assignments and then I just fresh installed and DO NOT BACK DATA/SETTINGS UP WITH GOOGLE! haha, I honestly think that had a lot to do with it also...Go into your Privacy and turn auto restore off, turn backup data off, then reset your device with a wipe of it all and such, boot up and don't select backup with Google. I've had no more issues really.
TJD319 said:
I've experienced a lot of this too. Marker downloads were pretty much not happening for me, no matter what - Wifi or Data. On data, it would download but never install. On Wifi no images in the market would load and no download would activate. I also couldn't use Google.com or sign into Gmail via the browser or other Google services. I did a lot of searching and heard it could be Google.
What I did to fix it... I did some nandroids, I did some wipes and updates and complete formats, etc. What I finally think I had was a problem in my packages.xml file where so many programs were mismatched due to Froyo's ability to use apps2fat32. I think at some point some nandroiding I had done,etc screwed up my package assignments and then I just fresh installed and DO NOT BACK DATA/SETTINGS UP WITH GOOGLE! haha, I honestly think that had a lot to do with it also...Go into your Privacy and turn auto restore off, turn backup data off, then reset your device with a wipe of it all and such, boot up and don't select backup with Google. I've had no more issues really.
Click to expand...
Click to collapse
I've actually tried the new nightly's and still have the same problems. I've also tried completely wiping it and starting from scratch- and made sure not to back up w/ GOOGLE servers- but to no avail.
I wonder if anyone on here can figure out what changed between MyFroyo RC4 and RC5 that could cause this - seems something is blocking the Google Synch. I've also experienced the problems mentioned above regarding the market items not downloading, no images, etc. Just seems weird that it worked completely fine before RC5, which came out around the same time as the Cyanogen 6 Slide RC1
From my personal experience I'd have to say that wifi is slightly bugged. Drops randomly and occassionally won't detect my network when other Android devices will (any encryption, which is for suckers anyway )
At least I know I'm not the only one w/ this problem. I couldn't find a cyanogen defect for this issue.
Same here. I have no wifi. My g1 connects just fine and my hd2 but on the slide its a no go. Ive tried everything but eventually just gave up. Im using Eugenes Ota update. Im not sure if its just the slide in general but my wifi doesn't work period. It'll connect but if i load up youtube or try the web I get a no connection error. Its very peculiar. Incredibly peculiar.
I am having the same issue. I noticed people talked about it with CM6 rc1 but not everyone was having the issue and the subject died off. Ive tried reloading, wiping everything, htcclay's new version but nothing seems to help. The wifi is just strange will work for a page or two than fail to load or loads half way. Also tried on several different networks. Does anyone know if the driver is the same in eugenes as in these later ones?
After wiping and keeping a good eye on everything, the issue I have with Wifi and the browser is that sometimes it just hangs about 75% page load and doesn't really change unless I leave the phone go for a bit and wait for it to load.
Downloaded Opera Mini (only browser I could find that doesn't use the native browser). With Opera, I've actually hadn't had any loading issues or anything weird like that happen. So many a possible partial-bypass is using another browser? It helped me, just thought I'd share.
acejoker25000 said:
supposed to be a cyanogenmod issue though i havent experienced it myself (i also have horrible service 1-2 bars edge max) using wifi everything loads up fast and everything downloads just fine! but if i were you i would try the nightlies they are supposed to have fixed the problem by now if im not mistaken
Click to expand...
Click to collapse
WesGarner is looking into this problem with...
the wifi issues.. asap he's juggling this and vibrant please be patient i've spoken to wes myself and he's told me when he has the time this will be one thing he looks into
I 2nd this, my friend...
r0man said:
From my personal experience I'd have to say that wifi is slightly bugged. Drops randomly and occassionally won't detect my network when other Android devices will (any encryption, which is for suckers anyway )
Click to expand...
Click to collapse
Same bugginess happening here, too. Iffy, at best. Other than that and of course the non-necessary FN and CAPS light, this is the only issue, anymore, that I can see.
Virus1x said:
WesGarner is looking into this problem with...
the wifi issues.. asap he's juggling this and vibrant please be patient i've spoken to wes myself and he's told me when he has the time this will be one thing he looks into
Click to expand...
Click to collapse
Thanks for the update - I look forward to the day when I can use the wifi AND a camera MyFroyo RC4 is still working well for me, but I miss my camera
Does anyone know if there is any headway in fixing this issue?
DenominatorX said:
Does anyone know if there is any headway in fixing this issue?
Click to expand...
Click to collapse
not to knowledge
Post logcats to Pastebin and/or the issue tracker so Wes has more data on the issue.
r0man said:
Post logcats to Pastebin and/or the issue tracker so Wes has more data on the issue.
Click to expand...
Click to collapse
Unfortunately I'm not familiar with what logcats or pastebin is - If anyone can point me to an issue tracker, I'd be glad to oblige.
HebrewToYou said:
If anyone is having issues with the Android Market over wifi, please post a logcat of the issue along with the relevant details over at the CM6 issue tracker. We're trying to pin down this annoying bug. Here is a link to the issue:
http://code.google.com/p/cyanogenmod/issues/detail?id=2153
Click to expand...
Click to collapse
I believe this is the right place...
donkey72 said:
I believe this is the right place...
Click to expand...
Click to collapse
Thx donkey72!
Everything was working fine until today. My market refuses to download apps or updates, even after a factory reset. Not sure if anyone else has noticed. Can't seem to fix it. Not sure if its server side or some update to the market, but I can't get my apps back until its fixed. Please post here if you know what's going on or have the issue. I'll try WiFi later and see if that helps.
Update: It started working randomly shortly after I wrote this post. Unfortunately, another problem has come up. Now I get unknown error -18 when downloading and installings Google Sky Map, MiniSquadron!, Bubble Breaker, and Bubble Breaker Editor. So essentially all is well, but I'm getting weird errors on one of my favorite apps and one that I just bought and haven't been able to use. I'm going to try a different rom and see if that helps. This is really starting to annoy me...
Update: I did an RUU last night and as of right now, I still cannot access those four apps. Same error -18. Someone else here on the forums is having market issues similar to those I was having at first, so it might just be a server side or recent market update issue.
i have the same problem market gets stuck at downloading
It sucks, but repartition your sd card. Worked for me after getting the same errors. Something about it trying to overwrite an existing file and then failing.
Yeah, I was just googling for information on the error and found out you have to move any existing apps from the SD card to the phone and then delete the .android_secure folder from your card. Guess all of these apps were meant to install to the SD card by default and that's what was causing the error. Fixed my phone now.
superlinkx said:
Everything was working fine until today. My market refuses to download apps or updates, even after a factory reset. Not sure if anyone else has noticed. Can't seem to fix it. Not sure if its server side or some update to the market, but I can't get my apps back until its fixed. Please post here if you know what's going on or have the issue. I'll try WiFi later and see if that helps.
Update: It started working randomly shortly after I wrote this post. Unfortunately, another problem has come up. Now I get unknown error -18 when downloading and installings Google Sky Map, MiniSquadron!, Bubble Breaker, and Bubble Breaker Editor. So essentially all is well, but I'm getting weird errors on one of my favorite apps and one that I just bought and haven't been able to use. I'm going to try a different rom and see if that helps. This is really starting to annoy me...
Click to expand...
Click to collapse
i have a similar issue.....except it will only download when im on wifi
techdude54 said:
i have a similar issue.....except it will only download when im on wifi
Click to expand...
Click to collapse
Yeah, I've had that problem for a while. Usually if I rebooted or used wifi tether it would start working. They've pushed out a couple of updates to the market in the last couple of days, and I haven't been having problems today at least. We'll see how long that lasts.
Settings, Applications, All Apps, Market, Uninstall updates, clear data, clear cache, force stop. Open market. Fixed.
I'm referring to the inability to sign in to Google Talk or download Market apps when connected via the Sprint network, as described here:
forum.xda-developers.com/showthread.php?t=815345
To summarize... When connected using Sprint 3G, I often get these problems
- Can't sign in to Google Talk (I get the message "Cannot connect to server, will retry shortly"
- Can't download or update apps (I get stuck on "Starting Download...")
- Other internet features work OK
- Switching to Wifi solves the problem
no problems at all for me
why is this here ?? should be in
Q&A
and no im not
Yeah just started today though?
Sent from my Airborne rEVOlution.
Not as much problems as you're having posting in the right section.
BOOOOOO-YAAAAAAAAAaaaaaaaahhhhhh!!!!!!!!!
lol......j/k.....I couldn't help it. To answer your question: No, I haven't. All my rom/kernel/software info is in the sig. I've had an update/download hang on "starting download" before, but I'll just cancel the download and restart it and that usually fixes the hiccup. If not, it's nothing a quick reboot won't fix. Try clearing the data and cache from the market app.
P.S. If switching to WiFi solves the issue, it could be poor reception that is causing the said problems to happen. I get very poor 3G reception in the building I work in, and many things have problems working when I'm not on WiFi.
I have this problem as well. If you do find a solution, let us know! I've had this problem for a while now but could not pinpoint when it began. I know I didn't have this problem on 2.1 though. Definitely not due to weak signal (Chicago).
FluShot said:
I have this problem as well. If you do find a solution, let us know! I've had this problem for a while now but could not pinpoint when it began. I know I didn't have this problem on 2.1 though. Definitely not due to weak signal (Chicago).
Click to expand...
Click to collapse
Were you running 2.1 on the same device?
And, I'm guessing you were rooted both with 2.1 and 2.2, right?
rugedraw said:
Not as much problems as you're having posting in the right section.
BOOOOOO-YAAAAAAAAAaaaaaaaahhhhhh!!!!!!!!!
lol......j/k.....I couldn't help it. To answer your question: No, I haven't. All my rom/kernel/software info is in the sig. I've had an update/download hang on "starting download" before, but I'll just cancel the download and restart it and that usually fixes the hiccup. If not, it's nothing a quick reboot won't fix. Try clearing the data and cache from the market app.
P.S. If switching to WiFi solves the issue, it could be poor reception that is causing the said problems to happen. I get very poor 3G reception in the building I work in, and many things have problems working when I'm not on WiFi.
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Click to collapse
omg.. classic response. job well done sir. i am still laughing.
+1 on the advice too
uninstalling the market update usually solves the problem for good. Ive noticed it on hybrid fr83/91 roms as well
rooted with fresh and kingkernel 10 and have had apps hanging after downloading and wont install/update...
I had those problems for a while a couple days ago. They said it was a network problem. It resolved after about 8 hours.
No problems here. Using 135 nightly.
Sent from my PC36100 using XDA App
I was having no problems at all for a while but yesterday market downloads over wifi no longer work for me. Everything downloads fine over 3G just not wifi. Weird. If anybody knows how to fix this I would be eternally grateful.
Sent from my addiction using XDA App
Go under applications and clear data for vending...sometimes files get crossed. Will fix market problem
I don't have anything called vending in applications
this is a known problem and has been for months....
usually if you uninstall the market updagte the problem goes away for good.
also try a non hybrid rom thats not based on fr83/91
fresh, evervolv, cm, evo nonsense work
I've had this exact problem for a while now. Its incredibly annoying. What usually works for me is stopping both talk and market then clearing the date and doing the same with the HTC_checkin service.
This usually lets me download the app but not always. I haven't tried uninstalling market updates, will that remove any features like the search prediction and such?
zikronix said:
this is a known problem and has been for months....
usually if you uninstall the market updagte the problem goes away for good.
also try a non hybrid rom thats not based on fr83/91
fresh, evervolv, cm, evo nonsense work
Click to expand...
Click to collapse
I was having the problem with Fresh too. I just installed the new stock deodexed 3.30.651.2 ROM, and I'm STILL experiencing the issue. Very annoying!
a friend and i are having the same problem except she never has a problem connecting to gchat. but when shes not signed in it she's not able to download apps from the market place.
me on the other hand there are times when i cant sign on gtalk at all, i'd either have to restart the phone or switch to wifi like the op said. oh and i'm also unable to download apps when i'm not signed in gchat.
this gets especially annoying when i'm in a middle of a conversation in gchat and i lose connection and cant log back on! and i hate using 3rd party messengers since there arent any good ones out! but trillian is starting to creep up on me.
oh i'm also rooted with fresh
i am having a problem ive ever experienced before. when i am off wifi everything loads jyst fine but when i am on wifi, play store downloads apps and same wit whatsapp but when i go on a broswer, (ive tried four) it will not load but once i take it off wifi it loads fine. has any one ever experienced this? ive even done a factory reset with the same problem immediately happening? is it possible the router is responsible for this? but then how can certain things load fine but broswers never do? thanks for any help
gorelow said:
i am having a problem ive ever experienced before. when i am off wifi everything loads jyst fine but when i am on wifi, play store downloads apps and same wit whatsapp but when i go on a broswer, (ive tried four) it will not load but once i take it off wifi it loads fine. has any one ever experienced this? ive even done a factory reset with the same problem immediately happening? is it possible the router is responsible for this? but then how can certain things load fine but broswers never do? thanks for any help
Click to expand...
Click to collapse
Sounds like your WiFi is broken. Does your camera auto focus quickly, slowly or broken?
Download this app, run it, scroll to firmware tab and compare your bootloader to PDA version (last 3 characters).
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
Unless you're running a ported ROM, the last 3 should match to indicate you have the right match. If you mismatch, you may lose some compatibility. Like if your mismatched across Android OS versions, your WiFi won't work and your camera focus will be slow or broken.
Sent from my SM-N920P using Tapatalk