Hi,
On the zune software on the PC is autodownloads an artists picture for the background for all of your music, whether it was bought on zune or not.
On the phone it only seems to do this for stuff bought or streamed on zune, is there anyway to change this?
loomx said:
Hi,
On the zune software on the PC is autodownloads an artists picture for the background for all of your music, whether it was bought on zune or not.
On the phone it only seems to do this for stuff bought or streamed on zune, is there anyway to change this?
Click to expand...
Click to collapse
My phone shows images for some things not downloaded from the Marketplace. It may be it cannot find an image for the non-Zune music you are trying, or that the linking metadata is broken in some way.
if you've got the meta data on ok and played it through zune it should have updated the track etc, you will see some hidden JPG files in you MP3 folder where the songs are you have played. If there isn't any there, on the zune playlist you'll see an circled I next to the love heart, click that and it should find the song and update also. If it still doesnt update then its a meta/info problem your having.
I've updated the metadata of most files on the phone right now with the Zune software, and I've still the black background in Zune on the phone.
check settings/metadata and ratings on the pc zune and make sure the automatic retreival options is on (2nd tick box and add missing info). If your playing a tune from your playlist you can right click it, view in collection then right click the grayed zune albumn icon, click find albumn info and pick its picture etc, next, ok. Back in the playlist you'll have a full pic now. Sync it back to your phone or drag a test tune onto the phone icon and you should have it sorted now.
I will try the heart thing... All of these track have no problem getting the pictures automatically on the pc. Its just the phone it doesn't do it on
I have the album art appearing but the artist background picture is not showing. The Zune player on the phone shows a black background behind the small album art image. The hub background is also black and the live tile on the homescreen shows the default Zune icon. All the metadata is available.
What do I need to do to get the artist image to appear in the background?
apparently i also face the same problem .
i'm from singapore, where zune pass is not supported.
i am able to see the album art while playing a song on my optimus but the general background of the zune hub is black .
and i dun get the option to find out more about the artist and watsoever.
i believe its due the to fact that i dun have a zune pass .
background & live tile
The background and live tile only updates when you stream songs from Zune.
I don't have Zune pass but when previewed a track it updated the background and tile and hasn't changed since.
xtrememanix said:
apparently i also face the same problem .
i'm from singapore, where zune pass is not supported.
i am able to see the album art while playing a song on my optimus but the general background of the zune hub is black .
and i dun get the option to find out more about the artist and watsoever.
i believe its due the to fact that i dun have a zune pass .
Click to expand...
Click to collapse
Not having Zune Pass is not the cause of it. The background images can appear regardless of whether you have Zune Pass or not.
In order for the photos/info to be downloaded, your music needs to be tagged properly and correctly. You can see if this is done by playing the music on your computer. If you can see photos and additional artist information on the computer, your music is tagged properly.
You won't get background images/info if your music is not tagged correctly, or if the artist does not have additional photos or information available in the Zune Marketplace. Try searching for your artist in the Zune Marketplace to make sure there is information to be displayed.
jtjagan said:
I have the album art appearing but the artist background picture is not showing. The Zune player on the phone shows a black background behind the small album art image. The hub background is also black and the live tile on the homescreen shows the default Zune icon. All the metadata is available.
What do I need to do to get the artist image to appear in the background?
Click to expand...
Click to collapse
The syncing of the artist info/photos is done automatically. There is nothing you can do to force it to sync this information. With the Zune HD, you would have to leave the device plugged in, and the Zune software will eventually sync the information after it's done syncing all your other information.
Try leaving your phone plugged into your computer (with the Zune software open) for about 10 minutes and see if that helps.
What you say is how I understand it to work but its not working like that.
On the phone all my music has album art, but I couldnt get the band background picture to appear unless it was streamed from zune, even if it displayed on the PC.
However its also definetly not down to the fact it needs to be streamed from zune, but I have been playing alot of music on my phone today and I did find one artist that got the background image, and those songs were not purchased on zune.
Found the problem, not sure how to fix it though.
But I have just looked on my Zune on the PC and it isnt doing the background image on those tracks anymore either! However if I change my PC region to US and log in with the US account I had set up before Zune was in the UK it works fine again.
So it seems to be a UK only issue
Mine has slowly started working. It's weird but the phone has over the past day slowly started downloading background images for some artists, it seems once it has found one from one track it updates all tracks from the artist.
It doesn't seem to work very well in the actual zune player when showing now playing though
You could try using the Zune Social Tagger to force some some albums to link correctly, that's what I did for some things and it seems to work. Anything downloaded though the marketplace is linked anyway so that will display an image if there is one. The selection of albums and artists with background images is smaller in the UK than the US so it might not always work.
Just using the social tagger, interestingly one of the songs I bought on the marketplace on my phone has come up as unlinked on the social tagger!
I will see if this fixes it, hopefully it will.
Why does the UK have a different ammount of background pictures, that just seems silly, the bands are the same bands across the world.
cant imagine why it would be country dependant so can't see that, i'm in the UK without a zune premium pass and its all working fine for me. If in doubt wipe your phone and resync, maybe there is something from an old file stopping something or a bug. Whether its automatic or picture picked from the manual method can't say I've seen a problem (windows 7, zune, mozart 7).
xtrememanix said:
apparently i also face the same problem .
i'm from singapore, where zune pass is not supported.
i am able to see the album art while playing a song on my optimus but the general background of the zune hub is black .
and i dun get the option to find out more about the artist and watsoever.
i believe its due the to fact that i dun have a zune pass .
Click to expand...
Click to collapse
I believe I have found the reason why you and I are having the same issue. The location our Live, Zune and computer is Singapore. The Zune software (Singapore location) shows a stripped down version of what you get if you set US location. I have another live and Zune tag ID located in US and when I logged into that account I am able to see the artist background picture in the Zune mini-player on the PC. I guess since Singapore does not have Zune pass, we will be missing out on all the extras (mix-view, etc)
Haven't tested trying to sync with the phone using the US based account.
Anyone know whether the phone supports 2 separate Live ID accounts?
jedix said:
cant imagine why it would be country dependant so can't see that, i'm in the UK without a zune premium pass and its all working fine for me.
Click to expand...
Click to collapse
At least in your country, you get results when searching the Zune Marketplace for music.
In Belgium, any query results 0 results. I assume that the client searching on its own for stuff doesn't get anything returned either, due to the country limitation. We get video rentals, that's about it. For me, apps don't even show, altho it works fine with the same account on the phone.
I can confirm how to get it working (at least in the UK) this works for songs on the phone only I haven't tested it in zune player yet.
Once you've listened to one piece of music by that artist which contains the data for the background image, the device seems to remember this and display it if you play the same artist, regardless of the song.
So you have 2 options:
1) If you have zune pass, stream a song by the same artist for a few seconds, now all music in your collection by that artist will show the bg image.
2) Find a song by the artist in your collection that does carry the bg image (I think it has something to do with tagging) and the rest will update.
Update: You don't even need to play a song, press on the artist name when your own song is playing, it'll load the artist page with a background image. Press back and it's updated.
Edit (sorry about this): You need to click on the button to show the marketplace songs, rather than just showing your collection.
Having the Zune pass is imperative to getting this, I'm in Australia and get no search results if I search for music and also get no bio or pictures. I feel this fully relates to having Zune Pass available in your country.
Related
Every thread I read about the Galaxy Nexus not having enough storage space has the same king of replies: "Just use Google Music", "You can stream from the cloud", "Google limited the space on purpose because they want you to use Google Music", etc..
Why go through the tedious process of uploading a limited selection of songs to Google Music and keep updating it when with apps like Gmote, you can have access terabytes of music directly from your PC!
All it takes is installing the app on your phone, the server on your PC and forwarding one port to your PC and you're done.
For movies I setup an FTP on my PC and forwarded that port through my router. With ES File Explorer you can access it and stream any movie from your hard drive directly to your phone (not recommended through 3G though! ). MXPlayer for mkv, h264, etc playback works perfectly with SW acceleration!
Edit: Corrected. It's 20,000 songs not 5GB
5GB? You can have up to 20,000 songs on Google Music.
And I recommend it because its seamless and awesome. And doesn't take up space on the phone lol.
martonikaj said:
5GB? You can have up to 20,000 songs on Google Music.
And I recommend it because its seamless and awesome. And doesn't take up space on the phone lol.
Click to expand...
Click to collapse
Ah, thought it was 5GB. 20,000 songs is plenty but you still have to upload those to "the cloud" versus just leaving them on your PC. Plus it's not officially available to anyone outside the US yet.
gabster21 said:
Ah, thought it was 5GB. 20,000 songs is plenty but you still have to upload those to "the cloud" versus just leaving them on your PC. Plus it's not officially available to anyone outside the US yet.
Click to expand...
Click to collapse
You just upload em once. In the background over time. And every time you get something new its uploaded automatically.
Not to mention that Google Music can be accessed from any web browser, where you can listen and manage everything
Most people don't know how to do what you describe..
but what happens if you have all this music in the cloud, and you have no reception/data to stream???
I still rather have space on the phone!
joshnichols189 said:
Most people don't know how to do what you describe..
Click to expand...
Click to collapse
But I'm guessing most people in this forum do!
martonikaj said:
You just upload em once. In the background over time. And every time you get something new its uploaded automatically.
Not to mention that Google Music can be accessed from any web browser, where you can listen and manage everything
Click to expand...
Click to collapse
Those are nice features, automatic updates definitely helps.
zok-star said:
but what happens if you have all this music in the cloud, and you have no reception/data to stream???
Click to expand...
Click to collapse
It auto-caches your most-played music. You can also manually pin (cache) artists/albums/playlists if you know you'll be out of service
If you delete a song on Google Music, it doesn't delete it on your computer. Vice versa. Sucky management, eh?
Data caps will make me think twice when wanting to listen to music. Who wants to feel limited in that way?
What if I don't have reception?
This is how I use Google Music
1. I used the Google Music app on my computer to upload everything to the cloud. When I add new songs, they'll be uploaded automatically, or when I buy something on the phone, they will be downloaded to my computer.
2. I "pinned" all my music to my phone over wi-fi one night. It's easy to do in the app on the phone. You just select the albums or artists from the "Make Available Offline" screen and they'll download over wi-fi. There is also an option to do it over the cellular network which would be good for an album or two but might eat through your data if you're not unlimited. This means none of my music needs to stream to play on my phone. It's all cached locally. I take the subway to work every day and don't have reception all the way. This also syncs all your playlists in Google Music!
I now have my music on my computer, phone, and anywhere I want from the cloud, and I don't have to have a signal at all to listen.
If I ever get low on space on my phone because I've cached all my music, I can just untick the checkmark and it won't be locally stored anymore, but it's still in the cloud and on my computer. It's easy to pin or un-pin music from the phone.
I used to manage everything manually over USB on my Nexus One. I didn't understand how Google Music could help me, but it finally clicked on how I could use it to work for me easily.
inlogan said:
1. I used the Google Music app on my computer to upload everything to the cloud. When I add new songs, they'll be uploaded automatically, or when I buy something on the phone, they will be downloaded to my computer.
2. I "pinned" all my music to my phone over wi-fi one night. It's easy to do in the app on the phone. You just select the albums or artists from the "Make Available Offline" screen and they'll download over wi-fi. There is also an option to do it over the cellular network which would be good for an album or two but might eat through your data if you're not unlimited. This means none of my music needs to stream to play on my phone. It's all cached locally. I take the subway to work every day and don't have reception all the way. This also syncs all your playlists in Google Music!
I now have my music on my computer, phone, and anywhere I want from the cloud, and I don't have to have a signal at all to listen.
If I ever get low on space on my phone because I've cached all my music, I can just untick the checkmark and it won't be locally stored anymore, but it's still in the cloud and on my computer. It's easy to pin or un-pin music from the phone.
I used to manage everything manually over USB on my Nexus One. I didn't understand how Google Music could help me, but it finally clicked on how I could use it to work for me easily.
Click to expand...
Click to collapse
Agreed in all aspects +1
Sent from my Galaxy Nexus using XDA App
I have about 30GB of music in Google Music lol you're not limited at all. I think that's somewhere around 5,500 songs...so I have *plenty* of room to grow.
7100 songs/45Gb here, GMusic rules!
It's only available in the United States? Darn... time to get a VPN set up? Haha. This is the same problem I have with Google Voice.
All of these wonderful things to be using but are unable to due to location. Why must we be so behind in Australia?!
1: Because people want to access their music from more places than just at home.
2: Google music is easier to use and set up than setting up your own music server, vpn, etc
3. Not everyone has a music server or wants to set one up
"Why buy a car from Toyota if you can just buy the parts and built it yourself?!"
have to say GMusic rox! anywhere in the world, my music at the press of a button!
My Google Music account has about 12,500 songs in it, which is about 90GB worth. For a free service, that's amazing. Also, it let me download/pin music while I was vacationing in Italy, so it's not totally US only.
Out of the US
There is a trick to sign up for Google music if you are outside of the US. Just install an application called, HotShield and then sign up. This way, your IP is recognized as coming from the US.
Anyways, the idea of using Google music is to store your music on the cloud so you can play all your music from your phone, computer, friend's computer and so on without storing your music locally on your computer.
I have a problem when I tried to play one of the song from Google music. I can see the progress bar of the music playing but I don't hear the song. Does anyone have the solution?
Meh, I'll eat up anything Google releases. I love it all /fanboyism
inlogan said:
1. I used the Google Music app on my computer to upload everything to the cloud. When I add new songs, they'll be uploaded automatically, or when I buy something on the phone, they will be downloaded to my computer.
2. I "pinned" all my music to my phone over wi-fi one night. It's easy to do in the app on the phone. You just select the albums or artists from the "Make Available Offline" screen and they'll download over wi-fi. There is also an option to do it over the cellular network which would be good for an album or two but might eat through your data if you're not unlimited. This means none of my music needs to stream to play on my phone. It's all cached locally. I take the subway to work every day and don't have reception all the way. This also syncs all your playlists in Google Music!
I now have my music on my computer, phone, and anywhere I want from the cloud, and I don't have to have a signal at all to listen.
If I ever get low on space on my phone because I've cached all my music, I can just untick the checkmark and it won't be locally stored anymore, but it's still in the cloud and on my computer. It's easy to pin or un-pin music from the phone.
I used to manage everything manually over USB on my Nexus One. I didn't understand how Google Music could help me, but it finally clicked on how I could use it to work for me easily.
Click to expand...
Click to collapse
lmao that whole thing about the cache/pinning is basically having the songs ON your phone .. which is the counterargument here XD yeah we can put our songs onto the phone too, but we need to use a usb cable but its 10x faster than wirelessly lol
not that im against GMusic lol, i just hate that it eats up my data like crazy and i cant listen to **** if theres not a clear signal lol. However I find the equalizer on the app pretty good, is in fair competition with PowerAmp believe it or not... some songs sound better on Gmusic; and yes i am pretty good with the EQ so thats not it.
Hi. I noticed that some of my songs with Japanese text in the title/artist ID3 tag field don't display properly in my phone, regardless of which media player I use. I opened the phone's music folder on my computer and the songs appear to have garbled text, yet when I play them on my PC's media player the tags are correct. Same thing happens when I transfer them back to my computer: the tags are as they should be. Somehow the phone isn't reading the characters properly but I'm not sure what I have to install to stop that from happening.
My Galaxy Nexus doesn't have any problems displaying ID3 tags in Korean.
danmaku_excellica said:
Hi. I noticed that some of my songs with Japanese text in the title/artist ID3 tag field don't display properly in my phone, regardless of which media player I use. I opened the phone's music folder on my computer and the songs appear to have garbled text, yet when I play them on my PC's media player the tags are correct. Same thing happens when I transfer them back to my computer: the tags are as they should be. Somehow the phone isn't reading the characters properly but I'm not sure what I have to install to stop that from happening.
Click to expand...
Click to collapse
Try that (in Chinese)
just read the screen dumps and you should understand.
http://gphonefans.net/thread-46211-1-1.html
Thanks! That worked perfectly.
Just got bluetooth for my car and I'm ditching my zune. I'm looking for the easiest way to sync music over to my Nexus from my computer. Also hopefully whenever I download new music, the next time I connect my nexus to my computer, the new music syncs over as well. Any good programs or suggestions in doing this? thanks
I like Mediamonkey.
I guess there are a couple ways. Upload all of your music to google music and then stream it through your phone. You can also select the feature that pins the music to your device to play whenever you want. Or you can just connect your phone to a computer, open the music folder on the phone and drag and drop. Easy peasy
I don't know how much of an audiophile you are but the one drawback to google music is that it only supports certain files. And if you have files like m4a and flac, google music converts them to the "highest quality" mp3, which is i think 320 kbps. Just an FYI.
I'll second the vote for google music (assuming you're in a location where you're allowed to have that...). I believe the Music Manager desktop app will monitor a specified folder to automatically sync any new items that show up there... which means they'll also be almost-instantly available on your mobile device.
Google Music is the only thing I use for music these days; no regrets.
adamhlj said:
I guess there are a couple ways. Upload all of your music to google music and then stream it through your phone. You can also select the feature that pins the music to your device to play whenever you want. Or you can just connect your phone to a computer, open the music folder on the phone and drag and drop. Easy peasy
I don't know how much of an audiophile you are but the one drawback to google music is that it only supports certain files. And if you have files like m4a and flac, google music converts them to the "highest quality" mp3, which is i think 392 kbps. Just an FYI.
Click to expand...
Click to collapse
Yeah, I do currently use google music every once in awhile and it works good. Just don't exactly like the idea of requiring data connection. Though it seems that may be my best method.
I see there are some apps that use itunes, double twist for example. But apparently that's no good because it doesn't work with the nexus's MTP. Is there any other programs like that that could work to sync music over?
tu3218 said:
Yeah, I do currently use google music every once in awhile and it works good. Just don't exactly like the idea of requiring data connection. Though it seems that may be my best method.
I see there are some apps that use itunes, double twist for example. But apparently that's no good because it doesn't work with the nexus's MTP. Is there any other programs like that that could work to sync music over?
Click to expand...
Click to collapse
You can always "pin" selected tracks/albums/artists/genres for availability offline. No data connection needed.
Otherwise, I believe Winamp offers synchronization with the desktop Winamp via wifi.
codesplice said:
You can always "pin" selected tracks/albums/artists/genres for availability offline. No data connection needed.
Otherwise, I believe Winamp offers synchronization with the desktop Winamp via wifi.
Click to expand...
Click to collapse
Is there any way to pin the recently added playlist or any playlist for that matter? More or less when I add new music, its typically what I'll be listening too for a week or so. So it'd be nice to have those "pinned" so at least for the music I'll be listening to most, it wont require a connection.
codesplice said:
You can always "pin" selected tracks/albums/artists/genres for availability offline. No data connection needed.
Otherwise, I believe Winamp offers synchronization with the desktop Winamp via wifi.
Click to expand...
Click to collapse
I, too, was gonna say winamp. It was pretty easy to set up and sync over wifi. I've heard good things about doubleTwist if you're a iTunes guy (which coming from zune doesn't sound like you are.) doubleTwist allows wifi and usb syncing, album artwork, subcribe to podcasts, and stream everything to your media device over wifi (xbox, ps3, etc)
tu3218 said:
Is there any way to pin the recently added playlist or any playlist for that matter? More or less when I add new music, its typically what I'll be listening too for a week or so. So it'd be nice to have those "pinned" so at least for the music I'll be listening to most, it wont require a connection.
Click to expand...
Click to collapse
You can't pin any of the auto-generated playlists (like the "Last added" playlist), but any manually-created playlists can be pinned.
nbdysreal said:
I, too, was gonna say winamp. It was pretty easy to set up and sync over wifi. I've heard good things about doubleTwist if you're a iTunes guy (which coming from zune doesn't sound like you are.) doubleTwist allows wifi and usb syncing, album artwork, subcribe to podcasts, and stream everything to your media device over wifi (xbox, ps3, etc)
Click to expand...
Click to collapse
yeah, not an apple fan at all lol. But if it allows me to sync music to my phone then I will manage to deal with it. Do I actually need itunes if I use doubletwist? It seems that doubletwist can handle everything. What is itunes required for?
thanks for all the suggestions btw
I am using the combo Rdio + Google Music. I use Google Music for everything that I own and that is not at Rdio (mainly Beatles), and Rdio for everything else. Working quite well since Rdio has a lot of interesting features to discover music and I am addicted to discover old bands.
I like Google Music.
If you're more iTunes based and want that type of solution, DoubleTwist is good.
I wasn't even aware of Google Music until I looked at this thread. Oddly, All of my music on the Google site is on my phone but not the other way around. I am not even sure how it got to either place. I had a Nokia phone before and did not have Google on it. I was going to guess that somewhere along the way my PC sync'd the music, but if that is so, why do I have more on my phone than on the website?
The doubletwist desktop application sucks! It is way too slow and limited in functionality. IE: When you add a music folder to be scanned for media you can't uncheck what you want to sync it is all or nothing which is terrible. The android app is actually my favorite music app. I like it's podcast interface and it also does playback of videos. It is really polished, fast, fluid, makes use of lockscreen widget and double press mic button for switching songs and light on the battery. It has a few in app purchases that allows you to unlock other features such as the EQ which is also good. So what I do is use google music to pin music then i use the app "music importer" which moves pinned songs to a common directory so any 3rd party music player can see them. When you get tired of a song just delete it in the app and pin and move newer songs over. There is a free 50 song trial in the play store. I went all in and bought all the DT unlocks as well as music importer. This has the best solution for me.
doubleTwist / Google Music?
Google music is all you need.
patruns said:
I wasn't even aware of Google Music until I looked at this thread. Oddly, All of my music on the Google site is on my phone but not the other way around. I am not even sure how it got to either place. I had a Nokia phone before and did not have Google on it. I was going to guess that somewhere along the way my PC sync'd the music, but if that is so, why do I have more on my phone than on the website?
Click to expand...
Click to collapse
i believe google wont sync music you put on your phone either manually, or through amamzon mp3/some sorta a free music download program
BrianDigital said:
i believe google wont sync music you put on your phone either manually, or through amamzon mp3/some sorta a free music download program
Click to expand...
Click to collapse
Correct, Google Music only syncs to the cloud from your computer (two way) and then from the cloud to your phone (one-way).
Music Manager (desktop application) <--> music.google.com --> Google Play Music (Android app)
I use iSyncr and works great and its very fast, i like how itunes keep all my stuff organized.. So i only plug the phone to the computer and thats it.. iSyncr does the rest by itself
Sent from my Galaxy Nexus using xda premium
msedek said:
I use iSyncr and works great and its very fast, i like how itunes keep all my stuff organized.. So i only plug the phone to the computer and thats it.. iSyncr does the rest by itself
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
will check that out.
I've spent the last few days trying to figure out a good way to sync music to my phone. From googling, the best solution was apparently PlayerPro, however I have tried running the trial on my phone, and it won't play back more than 1 song before freezing up. I'm not going to drop the $5 for it, if I can't get it to work.
I'm non-rooted, running the stock firmware (latest version).
Requirements:
- Must support "auto" playlists (for syncing, its fine if they aren't an option in the music app on the phone)
- Must sync song ratings back to Windows 7
- Must not require the use of iTunes
Nice to have:
- Ability to specify how much of my storage I want to dedicate to my music, so it doesn't max out my memory card.
Seems simple enough, but so far I haven't found a way to do this that doesn't use PlayerPro.
Any suggestions?
Explanation: I want to sync over to my phone songs I've rated highly + new/unrated songs. Then when I sync back, the ratings get passed back to the music management application in Windows to keep all my ratings in sync. I do not want to sync my whole library (which is bigger than my memory card).
What I've tried:
- PlayerPro should do what I want. But it freezes on me.
- DoubleTwist will only sync over my entire library. No smart lists for syncing
- WinAmp will "auto fill" but won't let me specify any paramaters for what gets synced over. Plus Winamp android app won't let me rate songs.
- MediaMonkey will work on the PC, but relies on PlayerPro for rating the songs on the phone.
This is a giant question not a guide.... So it belongs in Q and A.
Wow that's pretty specific. I'm unsure of anything available that does that. Google Music was my initial thought. Moving all your music there...? You can sync your whole collection although I don't know if you can selectively sync songs.
Edit : just checked you can make certain things available offline. Unfortunately nothing but a thumbs up or down for a rating system.
Sent From My Sprint Galaxy Nexus
Sorry about posting this is the wrong sub-forum. I'll flag it and see if a moderator can move.
Its not a syncing app, but if you live in an area with good coverage maybe you can try using Audiogalaxy.
Sent from my SPH-D700 using xda premium
may i suggest to you DROPBOX. you can stream the music on your phone and and play it on your pc.
TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
---
Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
---
EDIT
(7/15/15)
Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.
LG G4 Google Music issue
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
arpee324 said:
TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
---
Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
Click to expand...
Click to collapse
Mine seems nornal. Man need Viper4Anroid bad to turn up the treble.
Sent from my LG-H811 using Tapatalk
I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.
Mikie78 said:
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
Click to expand...
Click to collapse
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.
Sfkn2 said:
I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.
Click to expand...
Click to collapse
I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.
JaySoul said:
I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.
Click to expand...
Click to collapse
You can kiss me passionately with a $5 Starbucks gift card so I can have my coffee today! Shower me with love!
It's not the phone!
arpee324 said:
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.
Click to expand...
Click to collapse
It's not your phone it's the Amateur Hour app that is Google Play Music.
While Chasing all things Social and bending over Backwards to be Facebook. Google Let this jewel of an app turn into a perfect example of why Not to Reinvent the wheel.
Ive Been having the exact same problems and many others ever since I subscribed, Dec. 2014. The app cant handle the additional strains on its limited resources and Android is already a memory sucking pig.
Ive had these issues on a Moto X 2013, Two Moto X 2014's, Two Drod Maxx's and a 2013 Nexus 7. So I know for a fact it;s not the device.
Getting any help from google is like trying to get milk from a Bull. They are so stuck in the "Everything at Google is Free and You are all our Beta Testers (Guinea Pigs) mindset. That they forget or Don't realize that people are actually paying for this service. Though, Not Many Apparently.
You can do factory resets, Data, Cache clears Uninstall and re-installs etc until the cows come home. None will Fix these issues. The problems are account related and google needs to manually reset each one.
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
You think any of the Bike riding, Free Food eating Geniuses at google could or would tell you to do that - Don't hold your breath - All they will say is do a factory reset, deny there is or they have heard of a similar issue and finally, tell you it's been escalated. Which , like their Feedback service is another term for it's been sent to the Great Circualr Filing cabinet.
It's been 6 long months of Music constantly restarting after 20 seconds +/-, Voice commands to play a song or an album failing endlessly, Huge portions of my library gone missing on mobile devices. etc,, and Google refuses to help.
Google Play Music as it stands now is good for One thing - Shuffle Play of your library - Thats it. The Curated Lists fail More than they work, Using the shuffle widget Plays more music NOT in your library then music in it and none of it similar to what you have. The "Recommended for You" Crap is just a waste of resources.
I have 27K songs uploaded and another 26K "Added to my Library" from the Subscription and Nothing works!
SOMFW said:
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
Click to expand...
Click to collapse
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.
arpee324 said:
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.
Click to expand...
Click to collapse
Playlist will wok with the "Fix" but take multiple attempts. If they are Large (100+ songs) try doing it in groups of 25.
I had one playlist with 170+ songs and it took 5 attempts trying to highlight every song wouldnt work. The Edit info was greyed out.. A few songs needed to be removed and re-added - You couldn't edit their info
After I found the "Bad" Songs I was able to do a bulk edit on the list and it worked
PS I tried doing a bulk edit on all 54K songs in my library but it to failed miserably.
This may be because of googles insistence to use the arcane and antiquated Chrome / Flash for everything google. Me using an older PC with XP ( Which makes using GPM Painful) or because it has to be done artist by artist.
I reached out to google , Again yesterday by phone to tell them of the "Fix" and the Pri-madonna who I spoke to couldn't care less or be more contemptuous.
Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.