Please, google voice help - EVO 4G Q&A, Help & Troubleshooting

Ok, so I have setup google voice on my computer and made it a google number, I added my phone to it as well but when I go to my phone to set it up it says my network carrier is not supported for automatic voicemail configuration... then it says to visit the help center to use google voice as my voicemail provider.
So I go to the page it tells me too and it says to add my number there to use voicemail on a non google number... it says to click add another phone then put my mobile there...but my mobile is already there and I still can't get it set up...
ANY help would be MUCH appreciated
**edit** I clicked my mobile number where it said set up google voice on this phone, it gave me a number to dial and the recording says the feature code you have entered is not vaild? WTF am I doing wrong... been trying to get this forever

I don't think you really need to bother with that just forward your Google number to your phone it automatically goes to your Google voice mail box just download the app from the market
Sent from my PC36100 using XDA App

hackulous said:
I don't think you really need to bother with that just forward your Google number to your phone it automatically goes to your Google voice mail box just download the app from the market
Sent from my PC36100 using XDA App
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I have the apps already, came with CM6, if I forward the number to my phone it won't affect anyone trying to call me will it? I'm really not interested in giving out a new number to everyone lol

Ok correct me if I am wrong but you are just trying to use it for voicemail right? Which carrier are you on? (Just noticed I was still in the Evo Q&A section.. so yeah... Sprint)

I don't believe Sprint will allow it but I could be mistaken
Sent from my PC36100 using XDA App

if it is Sprint, just dial *28 and then your Google Voice number, that will set up the conditional forwarding (aka forward to voice mail when you don't answer) which Sprint does not charge for.

NetApex said:
if it is Sprint, just dial *28 and then your Google Voice number, that will set up the conditional forwarding (aka forward to voice mail when you don't answer) which Sprint does not charge for.
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I tried that just now and get the same error code "the feature code you've entered is not valid"

/bump
......... ~!

Related

Google Voice on E4GT

Has anyone figured out a way to use Google Voice as the primary voicemail app?
snapa55 said:
Has anyone figured out a way to use Google Voice as the primary voicemail app?
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Yeah, you go to the website
google.voice.com
and you can configure your settings there.
To my knowledge, there's no way to set Google Voice as the primary way to handle voicemail, like there is on the Evo 4G.
I don't have my phone yet (being delivered today), but why would using the instructions from the google voice website not work? What happens when you try?
I think it is *28 then your google voice number.
Google voice voicemail is set between the account and your GV account... it is completely unrelated to the phone. The app can retrieve the VM's and help you setup the voicemail, but it isn't required.
Its working for me.
Hey, quick question. I set up google voice, but now it's my primary phone number for when I text my friends. Is there a way to undo this? Even after uninstalling it, my primary texting number is my google voice number.
Login from a desktop and deactive your google number. You have a limited time before losing your sprint number.
Sent from my SPH-D710 using XDA App
If you go to the website voice.google.com - there's an option in there to integrate voicemail. On the phone settings you can click 'activate google voicemail on this phone'
basically it forwards the call at the last ring to your google voice voicemail and skips your sprint one.
Then that voicemail shows up in the google voice app, or you can set it to email you and even have a written transcript.
That's what I'm set up like. I dig it.
Works fine here. I had a little trouble getting it activated... I think this was because I was expecting it to switch too quickly after I set it up. You have to give it a few min/hours to start rolling your voicemail to Google Voice.
It will ask you to dial *38 and your number and it never works for me. Just make sure you have your sprint phone listed to forward to on the GV settings online and then install the app on your phone and go through the setup on the app and your voicemail will use GV...at least it does for me.
I had to remove it on my NS4G, caused me nothing but problems. And then when I did remove it I had to call sprint and have them reset my account because I was unable to receive calls and callers just got hung up on rather than connected to my voice mail.
I never let Sprint take over my GV number...I made it so I still had the choice to use my sprint or GV number. I ported my number to GV so I could go to any carrier I wanted to and have as many phone ring on the same number. I have a boost phone also that rings my GV number.
I have never been able to get voice mail without the app while my number was integrated. How do you get voicemails without the app? Do you just call your own number?
Sent from my SPH-D710 using XDA App
420247paul said:
I have never been able to get voice mail without the app while my number was integrated. How do you get voicemails without the app? Do you just call your own number?
Sent from my SPH-D710 using XDA App
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No you have to have the app
That didnt work out so well for me. If you ported for free because you are on sprint as soon as you cancel your service that number is inactive. I had to choose between my number and this phone and I took the phone and dont regret it one bit
alnova1 said:
I never let Sprint take over my GV number...I made it so I still had the choice to use my sprint or GV number. I ported my number to GV so I could go to any carrier I wanted to and have as many phone ring on the same number. I have a boost phone also that rings my GV number.
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Sent from my SPH-D710 using XDA App
420247paul said:
That didnt work out so well for me. If you ported for free because you are on sprint as soon as you cancel your service that number is inactive. I had to choose between my number and this phone and I took the phone and dont regret it one bit
Sent from my SPH-D710 using XDA App
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I ported my number when GV started porting long before sprint got involved...I payed 20 bucks for it.

[Q] Google Voice Voicemail

I was previously using Google Voice for my voicemail without any issues on my VZW Gnex. I recentlly wiped and installed a new ROM on my device, and now I cant get google voice to integrate voicemail... When I try to set google voice as my voicemail service, it tells me that my carrier doesnt support automatic setup. If I go to google, i get an activation code to dial - *71[gvoice number], but that doesnt do anything. If I dail my VZW number now, it just rings forever... never goes to voicemail.
Anyone having an issue with gvoice for voicemail? Suggestions?
Thanks
marsy00 said:
I was previously using Google Voice for my voicemail without any issues on my VZW Gnex. I recentlly wiped and installed a new ROM on my device, and now I cant get google voice to integrate voicemail... When I try to set google voice as my voicemail service, it tells me that my carrier doesnt support automatic setup. If I go to google, i get an activation code to dial - *71[gvoice number], but that doesnt do anything. If I dail my VZW number now, it just rings forever... never goes to voicemail.
Anyone having an issue with gvoice for voicemail? Suggestions?
Thanks
Click to expand...
Click to collapse
Just make sure when you dial it you put *71+1+#. Needs that extra 1 before area code.
Sent from my Galaxy Nexus using xda premium
kyoteqwik said:
Just make sure when you dial it you put *71+1+#. Needs that extra 1 before area code.
Sent from my Galaxy Nexus using xda premium
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Yep I tried it both with and without the 1... no difference.
Got me. It's really just no answer call forwarding which is a Verizon calling feature. It does take longer than normal for Google voicemail to pick up because it has to go through both allotted number of rings with both Verizon and Google, but I'm sure that you're already let it ring for a while.
Only thing you might try is calling *73 to cancel everything and then start over. And make sure it's always placing the call with your Verizon number and not Google voice number. To me it sounds like either your calls have been forwarded using *72 or that calling feature is not available in your area, or your out of network. Hope that helps.
Sent from my Galaxy Nexus using xda premium

Google voicemail issues.

Has anyone tried setting up google voice as their vm provider? I just tried and it said the phone forwarding in my gs3 csll settings.
Yeah, it doesn't work for some reason. Haven't been able to get it to work since I switched to the S3.
Sent from my SAMSUNG-SGH-I747 using xda premium
it seems that someone has a workaround here: http://www.usgalaxys3.com/t-roms-th...up-google-voice-t-samsung-galaxy-s3-siii.html
I haven't tried it yet, but I will be later and we'll see what happens.
Im confused. I use Google Voice for my voice mail. I set it up through my account on-line. So if I dont answer a call..it goes to Google Voice . Then I get a text with the transcript or i open google voice app and get my VM. Unless you guys are talking about something different.
jasvncnt1 said:
Im confused. I use Google Voice for my voice mail. I set it up through my account on-line. So if I dont answer a call..it goes to Google Voice . Then I get a text with the transcript or i open google voice app and get my VM. Unless you guys are talking about something different.
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I don't use my GV number as my main number. I still use my regular cell number. There is supposed to be a way where google voicemail will pick up your REGULAR cell calls instead of the att voicemail.
EDIT:
I just followed the instructions here: http://productforums.google.com/forum/#!topic/voice/P2zifCPaYJE from Fluididdy and it worked. I had to change my phone to MOBILE (I had it to "home" as I was sharing it with another voice number). It's working now!
slicetwo said:
I don't use my GV number as my main number. I still use my regular cell number. There is supposed to be a way where google voicemail will pick up your REGULAR cell calls instead of the att voicemail.
EDIT:
I just followed the instructions here: http://productforums.google.com/forum/#!topic/voice/P2zifCPaYJE from Fluididdy and it worked. I had to change my phone to MOBILE (I had it to "home" as I was sharing it with another voice number). It's working now!
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Same here. I use my regular cell #. Glad ya got it figured out.
I've always tried to go through the setup in the phone settings and it never worked. Will have to try this out later.
Sent from my Xoom using XDA Premium HD app

Google Voice losing out to Tmobile Vmail ;)

Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
I've disabled Visual Voicemail by freezing it so it's not in the picture.
Voice is installed it's all signed in, background sync is on but when a call comes in it goes to TMobile's voice mail instead. Checked settings and voicemail is set to Google Voice.
Maybe because I never stayed on stock before I'm missing something?
Perplexed,
Kevin
try uninstalling and reinstalling it, that will probably work.
wannabeswede said:
Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
I've disabled Visual Voicemail by freezing it so it's not in the picture.
Voice is installed it's all signed in, background sync is on but when a call comes in it goes to TMobile's voice mail instead. Checked settings and voicemail is set to Google Voice.
Maybe because I never stayed on stock before I'm missing something?
Perplexed,
Kevin
Click to expand...
Click to collapse
I'm going through the same exact scenario so ur not alone. Don't know why it won't let me setup correctly. I haven't spent too much time troubleshooting but I'll get on it soon.
Sent from my SGH-M919 using xda app-developers app
Same issue here. I've tried uninstalling and reinstalling voice, but still no luck. It's not a huge deal, but still kinda annoying.
Make sure your conditional call forwarding is set to forward to googles voicemail and not tmobiles. Did you just get a new sim card by any chance? The forwarding settings are stored on the sim card and I've had ROMs that simply wouldn't save the new voicemail forwarding settings... If this is the issue then go back to stock, reprogram your sim then reflash your desired ROM. Voicemail isn't handled through the "my carrier" or "Google voice" setting, its handled through conditional call forwarding.
Sent from my SAMSUNG-SGH-I747 using xda premium
Try deleting app from phone. Log on to Google voice on your computer. Will give u a "deactivate" code for you to disk on your phone. Then reinstall app & run setup on phone.
Sent from my SGH-M919 using xda premium
If you are on T-mobile prepaid plan, you do not have conditional call forwarding so you will not be able to use GV instead of T-mo's voicemail.
Problem solved. Just manually set the forwarding numbers (when busy/unreachable/unanswered) to your Google voice phone number. If ur like me and don't remember what it is just go to Google voice app settings and scroll down. Also make sure your voicemail is set to Google voice. This is all done under call settings. Ezz pzzzy
Sent from my SGH-M919 using xda app-developers app
bzlik88 said:
Problem solved. Just manually set the forwarding numbers (when busy/unreachable/unanswered) to your Google voice phone number. If ur like me and don't remember what it is just go to Google voice app settings and scroll down. Also make sure your voicemail is set to Google voice. This is all done under call settings. Ezz pzzzy
Sent from my SGH-M919 using xda app-developers app
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Will try tonight, thanks
Sent from my SGH-M919 using xda premium
wannabeswede said:
Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
Click to expand...
Click to collapse
I solved the problem by calling TMO customer service and having Visual VoiceMail removed from my account. Nasty stuff, that app. It hijacked my voice mails, so that when I accessed them through normal voice mail retrieval, I never had any new messages...they were all automatically marked as "saved." :silly:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
guyute74 said:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
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Click to collapse
Nope
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guyute74 said:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
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I had this same issue. It appears that Google Voice no longer sets up the call forwarding for you. I had to go into the conditional call forwarding and it worked after that. I believe they're there for unanswered, unable to reach and unavailable and they forward after that.
I had the same issue as everyone - go through the online setup from voice.google.com again and it will give you the magic # code that will update all your call forwarding and that does it for me - in addition to the settings menu that allows google voice to handle my voicemails.
Now i see voicemails in the call log and google voice is integrated there.
dont recall the hascode - but it will contian your google voice number as the end portion - this will forward all calls (from the network side) based on the status of your phone (out of range, no answer, and rejected) - you could have them each go to a different number if you really wanted to

Google Voice not ringing

I have Google Voice since it's inception. Works well with AT&T and Verizon.
Now I got T-Mobile, I've been having tons of issues. More often than not, my phone no longer ring when call mage to Google Voice.
Anyone see this issue? And yes, I stop Google Voice app and the Web interface with T-Mobile number.
Not only do you have to uninstall google voice back to Carrier you must go on your Google account and disconnect from your account.
Of course google doesn’t make it easy to find. I cannot remember the correct spot to change the options and the help was not very good.
If you don't change google then when anyone calls the caller gets a message that the google subscriber is not available. That is why your phone doesn't ring.
Make sure all phone settings have T-Mobile number. Sometimes google voice doesn’t clean up nicely.
Sent from my SM-N900T using XDA Premium 4 mobile app
lanwarrior said:
I have Google Voice since it's inception. Works well with AT&T and Verizon.
Now I got T-Mobile, I've been having tons of issues. More often than not, my phone no longer ring when call mage to Google Voice.
Anyone see this issue? And yes, I stop Google Voice app and the Web interface with T-Mobile number.
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Click to collapse
go to a laptap, go to the google voice page. now look where u usually go to logout, look underneath that blue contact picture and youll see a settings button now go click that. now be carefule, now under the phones tab make sure your mobile number you want connected is selected and if its not listed then add it. once your mobile number appears up, delete the old number. make sure the new number is selected. click save. and your set now. i hope that helped you
Thanks all. Followed the instructions and so far the phone rings when someone called my Google voice number.
But now all voice mail goes to T-Mobile and SOMETIMES the same message goes to Google Voice. Aaagghh... This is so frustrating. I never had this problem with AT&T.
I don't know if this will help you.
Check your call forwarding options.
If call forwarding is set on check what number it is using. T-MOBILE or Google number.
Sent from my SM-N900T using XDA Premium 4 mobile app
And what plan do you have? If you have prepaid, you can't do the call forwarding for voicemail. There is an option though. Call 611 and tell them to disable voicemail completely. They will ask you a few times if you REALLY want that, but will do it. Now Google Voice can get the voicemail.
ttabbal said:
And what plan do you have? If you have prepaid, you can't do the call forwarding for voicemail. There is an option though. Call 611 and tell them to disable voicemail completely. They will ask you a few times if you REALLY want that, but will do it. Now Google Voice can get the voicemail.
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Click to collapse
I have Simple Choice Plan, a regular postpaid plan.
smaisonville said:
I don't know if this will help you.
Check your call forwarding options.
If call forwarding is set on check what number it is using. T-MOBILE or Google number.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes, it's already setup in Google Voice website.
I don't know what I did, but today it is working just fine. Phone ring, voicemail goes to Google Voice. Really weird. ... Don't know if something changes on T-Mo side.
I'll keep monitoring.

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