Desire Overheating and then Rebooting - Desire General

hi
I have htc desire for about 2 months now. it was running well before i updated it to froyo.in the beginning everything was fine. no issues at all but suddenly the phone started heating up a lot and rebooting. the problem has gone bad now , it reboots whenever i play any app or watch a video. my phone hardly runs for 5 minutes.i changed many roms but the problem still exists.
worst thing iss that i bought this phone from UK and now i am using it in Pakistan. No htc repair facility neither any customer service.
kindly help me sort out this issue. Is is software related issue or hardware. anyone who has experienced this issue and has solved it . kindly guide me to solution?
regards
Fayez

Join the club there's a whole thread about this I was told to send off for repair so I guess I'll do that but make sure you're on a stock rom before you send back

Nitin985 said:
Join the club there's a whole thread about this I was told to send off for repair so I guess I'll do that but make sure you're on a stock rom before you send back
Click to expand...
Click to collapse
how can i go back to stock rom?

I don't know search around the forums

by stock rom u mean eclair 2.1 which was pre installed in this phone?

Or stock 2.2

Related

Have HTC pulled the OTA 2.2 update ?

Im reading about a fair few people who can't upgrade their unbranded handsets today.
Ive also heared a few noises that the update may have been suspended !
Yesterday was fine, I posted a walkthrough and link to a useful guide for debranding over on the android forum and most people were reporting back with success however today, two or three have mentioned that after debranding and installing a generic Rom they are getting the 'no update available, your handset is up to date' message when checking for the 2.2 update
Combine that with the thread on here about no update for unbranded T-Mobile and im beginning to wonder if somethings going on.
Most unbranded handsets will have most likely been updated by now so it will be interested to see if any more people who haven't yet done so are still offered the update.
don't know, but maybe they want to fix the issues before they roll out to more users.
Issues I have: GPS and WIFI don't work anymore. Pretty major, so I hope they push out a fix fast!
Today I should guide a friend to the OTA update. But she got same issue says device is up to date.
And she is unbranded no root stock 2.1 ROM. so sure something is going on in the HTC lab.
Exactly the same here - debranded a Vodafone UK Desire today and no update available :'(
Although if GPS + WiFi don't work for some people this is a pretty unstable release
josdehaes said:
Issues I have: GPS and WIFI don't work anymore. Pretty major, so I hope they push out a fix fast!
Click to expand...
Click to collapse
No problem for me! Sorry for you.
It's wierd , I have an unbranded Desire with a Virgin sim in it. when I tried the check for software via mobile internet, nothing, said I was up to date, when I tried it via wifi, it updated seamlessly... No issues with wifi or GPS so far either. Best of luck to you though..
Yeah I had the option to upgrade yesterday and now it's gone, so +1 for the silently pulled theory.
I'm confused is the 2.2 update rolling out at the moment in the UK? I cant seem to get it on orange?
the funny thing is, wifi worked directly after the update (Sunday) but stopped working yesterday.
I tested GPS since I read other people had trouble with it, and indeed, no location fix for me.
I sent a mail to HTC support, hope they fix it soon.
they may have stopped it, but today isn't the first day I've tried it...
it didn't work on Saturday, Sunday, Monday or Tuesday either...
Pauly (op t-mobile thread)
someone over in t-mobile thread says you can't force the update through the check for updates button anyway, you need to wait for a service message?
Perhaps they are only sending the message out intermittently and I've been unlucky enough to be out of signal each time?
popkid said:
someone over in t-mobile thread says you can't force the update through the check for updates button anyway, you need to wait for a service message?
Perhaps they are only sending the message out intermittently and I've been unlucky enough to be out of signal each time?
Click to expand...
Click to collapse
I got the update by manually checking on Sunday.
josdehaes said:
I got the update by manually checking on Sunday.
Click to expand...
Click to collapse
hmmm, thats that theory done then... contradicts HTC tech support apparently, but I'm not surprised by that
Thanks
P.
if it is unbranded, try occasionally. it worked for me.
Maybe they did pull it. It updated last night by checking manually on my de-branded T-Mobile desire. I've had nothing but problems with froyo. Switching home screens seems laggier, as does the browser. Also, my biggest problem is the battery life seems to have gone terrible for me. I unplugged at 8:30am, its now 6pm, and I'm on 50% and I haven't used it at all as I've been in work. With 2.1 I'd have 80+% left.
Sent from my HTC Desire using XDA App
not pulled..i just checked and the update URL is still working
http://liveimage.htc.com/OTA_Bravo_Froyo_HTC_WWE_2.09.405.8-1.21.405.2_release4dua3bcrut4wrv30.zip
i hope this kills the rumour for good
I manually checked for upgrades on my unrooted and unbranded Desire on Sunday and it suggested Froyo. I hesitated to update cause I wanted to be able to root at a later time, and cancelled. When I manually checked for upgrades today, it claimed there weren't any. To me that also suggests that they pulled it.
froggy7 said:
I manually checked for upgrades on my unrooted and unbranded Desire on Sunday and it suggested Froyo. I hesitated to update cause I wanted to be able to root at a later time, and cancelled. When I manually checked for upgrades today, it claimed there weren't any. To me that also suggests that they pulled it.
Click to expand...
Click to collapse
Yep, I reckon so.
It certainly explains why people following my walkthrough for debranding over on the android forum haven't been ale to update to FroYo today yet yesterday and maybe even early this morning things were fine.
can't seem to update today either via 3G or WIFI
htc '2.2 was to a small number of devices to test it' :O
sent via the XDA Tapatalk app using my HTC Desire
froggy7 said:
I manually checked for upgrades on my unrooted and unbranded Desire on Sunday and it suggested Froyo. I hesitated to update cause I wanted to be able to root at a later time, and cancelled.
Click to expand...
Click to collapse
I think if you cancel an update Desire will no longer ask for it. (I think I read about a similar case in a Bulgarian forum which happened on the day of the update)

For all those with WiFi data issues with 2.3.3

I have just spent an absolute age with HTC tech support, and the answer to the few that have been suffering with no data via wifi is................send your handset in for repair.
I honestly have completely lost the will to live, no matter what i say to try and convince them the issue is software related as i can use 2.2.1 absolutely fine, it seems to completely be over everyones head, i even spoke to a manager, who after listening to everything i said, who then spent 3 minutes in silence came back with "broken wifi module"
Arghh, they now want to book my handset in for repair, which i am reluctant to do as they quote a turn around of 20 days currently, i dont want to be without a handset that long.
all i want is gingerbread on my handset and be able to use WiFi, 3G works perfectly
Has anyone had any luck in solving this? its not a router issue, i have tried 4 different routers, its not a signal issue (i have a full signal, and its not dropping the signal), i have tried every 2.3.3 custom rom and stock rom out there and still no data Via WiFi, tried different radio's, and different kernels,
If i go back to using the Android revolution 2.3.2 beta, it works fine, so its defo since the 2.3.3 update.
any help from anyone would be so gratefully recieved i will buy you a pint!
Hi there,
Have you flashed the matching RIL's for your radios? A similar issue affected me but it was only with CM7 and ARHD. I flashed the radio in my signature (good WiFi performance for signal and battery life) and the corresponding RIL and all was working after a couple of reboots.
Hope this helps.
i have indeed pal, really really struggling with this.
A work colleague has just completed his OTA update at work, same issue,
at least i know its not just mine
im wondering if its something to do with the wifi driver in the ota,
Actually its not just the ota, tried the RUU just now, same issue
any Dev's got any clues?
Mate,
I´ve downgraded the ROM as per this thread (http://forum.xda-developers.com/showthread.php?t=905003), and now it is working perfectly. No need of gingerbread, I noticed that I do not need it anyway. Instead of that, my baby is alive and kicking againg.
Cheers.
hmoroni said:
Mate,
I´ve downgraded the ROM as per this thread (http://forum.xda-developers.com/showthread.php?t=905003), and now it is working perfectly. No need of gingerbread, I noticed that I do not need it anyway. Instead of that, my baby is alive and kicking againg.
Cheers.
Click to expand...
Click to collapse
im back on LeeDroid 2.2.1 custom rom and everything works like a charm, there isnt anything on gingerbread i need, but i want the option, i prefare the menu, but i can not be without WiFi. I have just sent HTC a humerous letter/email, i have spent hours on the phone with them today.
Sent LeeDroid a pm, see if he has any idea why this is, or if there is anyway to sort it
hopefully someone soon can come up with something, there are only a few of us with the problems, but even so HTC should release a patch or something to rectify it. A guy who has a T-Mobile branded device at work has updated fine, but myself and another colleague (both unlocked sim free devices from the carphonewarehouse) have the no data issue via wifi
i am losing the will to live

[Q] No data and no calls

Randomly I have not been able to text, make calls or get a data connection with my phone. I was running CM 7.0.3 when this all of a sudden started. Restarting my phone would allow me to make calls and get a data connection for a few minutes and then I would not be able to do either. I flashed the newest CM7 nightly build and a new radio, Vision_Radio_12.57.60.25_26.10.04.12. The same problem continued so I flashed Virtuous 2.0.0 but that made no difference.
Anyone have any idea of what I can do to fix this?
Thanks.
I'd say try flashing a different ROM. But since you've fresh flashed the same ROM I'd say that pretty much counts.
Next I'd call the carrier and confirm that you SIM/account is in good standing, and that the towers are working properly in your area. I've had the freakout about "omg my phone is jacked up" and after flashing all kinds of ROMs, radios, etc. I just called T-mobile and they confirm that there was just a network problem in my area.
ur doing a full wipe right?
martonikaj said:
I'd say try flashing a different ROM. But since you've fresh flashed the same ROM I'd say that pretty much counts.
Next I'd call the carrier and confirm that you SIM/account is in good standing, and that the towers are working properly in your area. I've had the freakout about "omg my phone is jacked up" and after flashing all kinds of ROMs, radios, etc. I just called T-mobile and they confirm that there was just a network problem in my area.
Click to expand...
Click to collapse
I actually did flash a different ROM and the issue continued. I'll be contacting Bell to see if maybe it's a service issue.
smokeuout said:
ur doing a full wipe right?
Click to expand...
Click to collapse
I did a full wipe after trying the nightly CM7 and same issue.
knifer said:
I actually did flash a different ROM and the issue continued. I'll be contacting Bell to see if maybe it's a service issue.
I did a full wipe after trying the nightly CM7 and same issue.
Click to expand...
Click to collapse
If you contact bell they'll know that you rooted your phone and they will have less sympathy to help you fix it.
Sent from my HTC Vision using XDA App
evilcuber said:
If you contact bell they'll know that you rooted your phone and they will have less sympathy to help you fix it.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
How? Do like I did and google the right build number for your device because they will ask, and you don't want to get caught saying 'GRJ***'
Sent from my HTC Vision using XDA App
evilcuber said:
If you contact bell they'll know that you rooted your phone and they will have less sympathy to help you fix it.
Click to expand...
Click to collapse
They won't know unless you tell them.
PaganAng3l said:
How? Do like I did and google the right build number for your device because they will ask, and you don't want to get caught saying 'GRJ***'
Click to expand...
Click to collapse
This.
i tell my carrier straight up that im rooted...they dont say anything...but im not calling tech support either
If the OP is just calling to see if their have been any reported service outages or interruptions in his area, whether he is rooted or not shouldn't matter.
A couple times in the past few years, I've had instances where I lost both data and voice service for up to a couple hours at a time, over the course of several days. Then the problem just goes away. This seems to fairly typical, if they are upgrading or repairing your local tower.
If the OP has tried flashing various ROMs, and tried a new radio, I'd be inclined to say the ROM is not the problem. If the problem persists, you may ask your carrier to send a new SIM (or go to their store and ask for one).
hi,
you are not alone!
i have this problem with OE HTC 2.3.3 stock rom! (unrooted original device from Nov. 2010)
so i had very bad mobile connection and after ~1day (without reboot) i can't phone with it.. mobile network only "x" but data connection is fixed to gprs.
very strange!
so i send my phone back and orderd new one.
i think this is was hardware problem.
short:
- reboot bringt full funktion but the mobile connection is not so good as 4month ago (same point).. 4month ago it was "H" and now only gprs
after many hours >8h. calls didn't work, the phone said "no provider"... (x)..
- the strange thing is that data connection is degrade to gprs
this problem exist from the last 2 HTC OTA updates. but onyl the last 2.3.3 makes it really unusable
i hope this problem don't come back with the new desire z now rootet with cm 7.10 rc1 (what a feeling)

[Q] Broken Wifi - Hardware Fault? Help!

Hey there everyone, so since i flashed the CM10 nightly from the 24th, wifi has been nearly completely broken for me. You may have seen my posts where i described how my phone barely ever manages to load anything over wifi and when it does, it does so intermittently and at an extremely slow pace. This renders wifi pretty much useless on my phone. Mobile data IS working though.
Now, i first thought it might just be an issue with the nightly i was using, but this issue persisted on the nightlies from the 25th and 26th of this month (which i did full wipes between). So then, since i wanted to stay with Jelly Bean, i decided to try out Tgascoignes AOSP Jelly Bean (another full wipe here), but then this same issue was there as well. Then, i figured i'd try the first Jelly Bean CM10 nightly, since everything was working great on that one, but then this issue with wifi was still there.
So then i thought it must be an issue with Jelly Bean, so i went back to the most trustworthy and stable ROM i have used so far - One Maximus V2.1 with ICS. Then, this issue still persisted.
So, the tl;dr version of this is, wifi isn't working on any ROM for me and i can't seem to do anything to fix it and i really need some help with this. Do you guys think it might be a hardware issue? My router has been working perfectly for other wireless devices in my house. What plan of action would you recommend? Any help will be very very highly appreciated.
Also, the reason that i'm posting this as a new thread is because this isn't the same wifi antenna problem that has been documented a lot in the other thread. My wifi reception doesn't improve or vary depending on where i press on my phone and that's not the issue at all. If this post still doesn't deserve it's own thread then mods, please remove it and i will ask for help elsewhere.
The most complete restore would be to fastboot oem lock and.run the RUU for your device.
If that doesn't fix it, I don't know what will and neither will HTC I suspect, they'll likely replace the motherboard.
BenPope said:
The most complete restore would be to fastboot oem lock and.run the RUU for your device.
If that doesn't fix it, I don't know what will and neither will HTC I suspect, they'll likely replace the motherboard.
Click to expand...
Click to collapse
Well, i fully restored my phone back to stock and the issue is still persisting . Mobile data is also being really weird now even though i have set the correct APNs.
I also can't update my phone from the 1.29 firmware to the 2.17 base firmware because my carrier (Virgin) hasn't bothered to put any effort towards pushing out an update.
I think i will have to claim the warranty for my phone through Virgin and hope that they don't notice that it has been re-locked as other people have had such luck too.
Does anyone else have any other ideas about this?
I had a similar problem with my sensation after flashing some custom ( & official roms not meant for my region). Try WIFIX, somewhere in the forums. This could be a WiFi radio region code problem
magic_android said:
Well, i fully restored my phone back to stock and the issue is still persisting . Mobile data is also being really weird now even though i have set the correct APNs.
I also can't update my phone from the 1.29 firmware to the 2.17 base firmware because my carrier (Virgin) hasn't bothered to put any effort towards pushing out an update.
I think i will have to claim the warranty for my phone through Virgin and hope that they don't notice that it has been re-locked as other people have had such luck too.
Does anyone else have any other ideas about this?
Click to expand...
Click to collapse
just do it through virgin - in uk its the retailers responsibility to repair, replace or refund it if they can't prove that the fault was caused by you unlocking it etc.. (if before 6 months after purchase)
I don't know how this has happened now but I had a feeling that there was something wrong with the WiFi antenna of my phone, so I squeezed it really tight at the top left corner where the WiFi antenna is located (as seen in the WiFi faults thread) and now all of the issues mentioned above have been fixed . I have no idea if it was just pure luck and coincidence but now my phone is working normally again. If it wasn't a coincidence, then I really hope that this issue doesn't come up again.
I feel very lucky either way right now! No more need to worry about warranty issues and such . Thanks anyway to you guys for replying though, it's good that this forum chips in to help out those that are in need of help!
Dammit i have no idea what is wrong with my phone. Wifi and mobile data were working fine for a day and a half on the stock ROM, so then i decided to re-root and flash some custom ROMs again and this annoying wifi issue is back now :S. Why would this even happen? I am honestly at such a loss with this. Does anyone have any ideas about what's going on?

[Q] BIG problem! Random reboots

Hello
Please help me...
I have big problem with my phone, I bought HTC desire 816w (dual sim). After I start using it
I got some random reboots. I tried install 2 official roms which are here on xda.
It doesn´t helped. So I tried install romzj dot com/list/htc_d816w dot htm some roms from there.
It also did not help. So I was trying to figure out what the problem might be. And then I found that when I connected to wifi, and while I do something for example on the internet and the phone restarts. Therefore, the problem is when I connected to wifi.
Do you know somebody what can I do with it?
Thank you for answers and sorry for my English.
Did you ever solve this problem? I am having the same issue, as well as NFC does not work for me. Unfortunately HTC repair sent the phone back and said that since the bootloader was unlocked, they wouldn't repair it. Even though they are both clearly HARDWARE ISSUES.

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