[Q] Help - Desire freezing - Desire Q&A, Help & Troubleshooting

My Desire has intermittent freezing issues. I thought it might have been due to a poor rom installation so I wiped the Dalkvik cache and factory wipe before I re-flashed LeeDroid 2.2a. I've kept the phone clean and not installed any apps so I can rule out and problems caused by them.
It was working fine yesterday until I was showing a friend how to wipe battery stats, when I went to reboot the phone from ClockworkMod it then froze at the lock screen. I had to pull the battery twice before it actually started up correctly.
It's fine now but I'm just waiting on it happening again.
Has anyone else had these issues?
It was a t-mobile uk handset and I would need to restore to their rom before returning, so if that is the likely solution, can someone pass a link so I can put their rom back on the phone.
Any help or advice appreciated.

I've just got my Desire back from repair (after 6 weeks of grief with HTC, but that's another story on another thread!) and it's doing exactly the same as yours....will appear to work fine, then randomly freeze. This could happen after 10 minutes or sometimes even during boot.
I've rooted it, but it's still got the stock T-Mobile (UK) ROM. I'm wondering if the problem might be caused by rooting, but have downloaded the 2 stock ROMs on the relevant thread on here, but neither will install.
Have you had any joy with your issue?
I'll email you as well.
Cheers,
Rich

Related

HTC Desire Reboot Loop Problem

I have an interesting problem, kind of. Bought my phone second hand as supposedly unlocked & debranded but on boot up it after the HTC logo I get the Virgin Media logo, not really an issue though. Anyway the problem is when I switch the phone off and then switch on again it boots up fine to the home screen and then it will reboot itself and carries on doing this. i.e. boot up to home screen then reboot again continuously.
To get out of this reboot loop I have to remove the sim & boot the phone with no sim in it then switch off and insert my normal Vodafone phone sim and switch on again. after that the phone is fine until I power down and then the same thing happens.
Anybody else experienced this or got any ideas?? It came with 1.15.405.4 firmware already installed and I have tried reflashing with the same firmware using the goldcard method & it worked but the problem remains. When the sim registers on the network is when the reboot loop seems to start.
did you try reflashing it ?
hold down the side button (down) and press on at the same time.
then select erase data and press on again
if you bought it second hand, its hard to say what the previous user has done with it ...
Yep tried reflashing it, just about to reflash again with an older rom. It's just wierd that a sim card authenticating to the network would cause a reboot loop.
TieT said:
did you try reflashing it ?
hold down the side button (down) and press on at the same time.
then select erase data and press on again
if you bought it second hand, its hard to say what the previous user has done with it ...
Click to expand...
Click to collapse
Maybe it's a dumb question - But I'm having some issues that doesn't seem to get solved by a factory reset - Would it be an idea to reflash it for this, so the phone gets a fresh rom?
How would I do it specifically? Do you know of a guide somewhere?
sudman said:
Yep tried reflashing it, just about to reflash again with an older rom. It's just wierd that a sim card authenticating to the network would cause a reboot loop.
Click to expand...
Click to collapse
have you tried a different sim card ?
Ye tried a different sim card, boots fine and all is good till you reboot the phone and then the same happens again. Anyways flashing was a disaster this time round as I was doing it on my work pc and Symantec kicked in thinking it found a virus with adb.exe and halted the process & quarrantined the file. Now everytime I try and reflash on a different PC I get the dreaded error(110):file open error. Disconnect the phone & all I get is a black screen & HTC logo. Nice. Thanks Symantec you've just bricked my Desire!!
*UPDATE* - Fixed.
Removed the battery, left it for a few hours then reflashed on a different pc and it flashed fine. Then thought I'd try & repeat so reflashed with the older rom from here (originally used the newer rom posted on Modaco) and got the error again and again couldn't flash back to the newer. Removed the battery left for an hour and then could reflash again and get it working!! Wierd
I had the same problem.
My Solution: remove battery, remove the SIM, put battery reboot, turnoff, remove battery, put SIM, put battery, boot
first i want to excuse my bad english,hope you will undestand what i´m trying to say.
i have the same problem since a few days.
first time i notice it,was when the desire was charching and i used it a bit,it restarts again and again.so i put out the battery and wait a few minutes,than it works.
it´s also,when i use it a long time with wifi or 3G....the the phone turns off and i have the boot loop.
but when i take out my sim,it works fine.
my question is,do i need a new sim or is it a hardware problem?
does anybody know?
greetz from germany!
sorry, wrong thread
same here.
Tequila98 said:
first i want to excuse my bad english,hope you will undestand what i´m trying to say.
i have the same problem since a few days.
first time i notice it,was when the desire was charching and i used it a bit,it restarts again and again.so i put out the battery and wait a few minutes,than it works.
it´s also,when i use it a long time with wifi or 3G....the the phone turns off and i have the boot loop.
but when i take out my sim,it works fine.
my question is,do i need a new sim or is it a hardware problem?
does anybody know?
greetz from germany!
Click to expand...
Click to collapse
i have the exact same problem!! any solution? after that the phone will boot loop over and over! damn!
I had the same problem last week.
I suspected it had to do with the EXT3 partition.
Solved it by first flashing the OTA 2.2 ROM (for rooted users) as this does not use the EXT3. Then used Rom manager to recreate the EXT3.
Now all ROMs that use the EXT3 run fine!
hmmp
as long as i know, i did not install anything on my phone lately so thats the problem so far and i think tequila98 also having the same problem as me, cause when i remove my sim card the phone works fine. but ive reset my phone yesterday and not restarting so far hope this will continue.
I really wished there was a dead fix to this problem we are all having!
My problem:
My phone was running fine until a few weeks ago. There was no rebooting problems when I first got my phone (April) and when I flashed my phone for the first time (May). Happened a few weeks ago when I was browsing on YouTube where my phone suddenly restarted on it's own.
Before it was once a couple of days, now it has gotten more frequent and annoying.
I don't think the heat is the problem because I don't go on the internet much because of my data plan. I use wifi when I browse the web, youtube, etc. And I certainly don't use Google maps or any heavy duty applications. That's just what I think...
My phone rebooted 3 times today in a time span of 4 hours? I noticed that my phone rebooted itself when I use the camera to take a picture or video. Doesn't happen everytime, but that's what happened today. Also, when my phone rebooted today, my application Advanced Task Killer was automatically removed from my phone! That was weird... But I experienced another reboot even after having the app removed.
I really hope someone can find the core of this problem and fix it!
My phone is running on DeFroST 2.0b Android 2.2
My battery stats: 42% for display, 26% for cell standby, 21% for phone idle, 4% for android system, 3% for voice calls, 2% for android OS
jxleung said:
I really wished there was a dead fix to this problem we are all having!
My problem:
My phone was running fine until a few weeks ago. There was no rebooting problems when I first got my phone (April) and when I flashed my phone for the first time (May). Happened a few weeks ago when I was browsing on YouTube where my phone suddenly restarted on it's own.
Before it was once a couple of days, now it has gotten more frequent and annoying.
I don't think the heat is the problem because I don't go on the internet much because of my data plan. I use wifi when I browse the web, youtube, etc. And I certainly don't use Google maps or any heavy duty applications. That's just what I think...
My phone rebooted 3 times today in a time span of 4 hours? I noticed that my phone rebooted itself when I use the camera to take a picture or video. Doesn't happen everytime, but that's what happened today. Also, when my phone rebooted today, my application Advanced Task Killer was automatically removed from my phone! That was weird... But I experienced another reboot even after having the app removed.
I really hope someone can find the core of this problem and fix it!
My phone is running on DeFroST 2.0b Android 2.2
My battery stats: 42% for display, 26% for cell standby, 21% for phone idle, 4% for android system, 3% for voice calls, 2% for android OS
Click to expand...
Click to collapse
same problem here guys why desire have a this problem ? why no one cant find any solution ?
PLZ help us
Ehsan021 said:
same problem here guys why desire have a this problem ? why no one cant find any solution ?
PLZ help us
Click to expand...
Click to collapse
It's probably hardware problem with motherboard. Therefore I recommend you to take your phone to repair center and they should replace mobo with new one. That's what I did and now everything is ok.
I am having the exact same problem. Seems to be related to the SIM.
But the SIM works fine in another phone.
Did anyone find any more information?
If you get random reboots its most likely ther motherboard there is a massive thread about it on the forums. You need to send it off to a HTC repair centre.
Just got this problem.
I rooted yesterday. Today I made a nandroid backup. After that the phone is in a reboot loop.
How is this possible from just and backup???
Tnx.
R
Edit:
Restored backup and is working fine again.
nandroid backup loop
rottunix said:
I rooted yesterday. Today I made a nandroid backup. After that the phone is in a reboot loop.
How is this possible from just and backup???
Click to expand...
Click to collapse
I have the same problem.
rottunix said:
Restored backup and is working fine again.
Click to expand...
Click to collapse
I will try it. Maybe the backup is not only a backup but also a remove? Strange.
I will comment if this works also for me.
EDIT: Restore helps

[Q] Phone freezes randomly

hi guys,
I'm flashing CM7.0.3. Everything seemed to run for like 4 months but about a week ago, my phone started freezing up randomly. When I'm in any application, it just freezes up, about 4 times an hour, so it's really annoying. The screen just displays what ever it was displaying when the phone froze and doesn't go to sleep. I just can't do anything. All I can do is do a batterypull. It started happening after I installed ADW EX so i uninstalled it. That didn't help... I posted this problem on the cyanogen forum too but that didn't help...
Can someone please help me?
Thanks,
Maybe try flashing the ROM again. CM7 has had a lot of updates in the past 4 months anyway, and is on version 7.1. You might even be able to update the ROM without wiping data. But if the problem persists, try wiping dalvik, cache, data and re-flash.

[Q] My DHD keeps crashing and rebooting, but only when the screen is locked...

Hello!
For some time now my phone's been rebooting itself completely random it seems. I just got it back after sending it away to get this issue fixed. Obviously the "repair" didn't really do anything at all. All they did was to flash the latest software apparently.
I got quite fed up with the crashing and rebooting stuff, and figured that it wouldn't hurt to try to flash a custom ROM, in this case I chose to root the phone and try MiUi. I had no clue wether it would solve the issue I'm having, but I figured it was worth a try. So i rooted the phone and flashed the latest version of MiUi (1.11.18).
At the start it seemed like it had worked, and had stopped the phone from crashing. But after some time I realized that the issue is still there, only difference now is that it ONLY crashes when I lock the screen with the Power-button. EVERY SINGLE TIME I do this, in a matter of minutes it will either reboot or just turn black and totally unresponsive. Only way to get it on again is to take out the battery and put it back in.
This is starting to annoy the **** out of me, so I talked to my brother for advise this morning, and he told me to wipe my Dalvik Cache. So I did, and nothing changed, the phone keeps on living it's own life.
I have absolutely no clue what info you guys might need to help me with this, but I'll start with this:
Phone: HTC Desire HD
Android-version: 2.3.7
Kernel-version: 2.6.35.14-cyanogenmod-g319b6e2
ROM: MiUi 1.11.18
Also, the motherboard's been switched once, cause of another issue that is now gone.
ANY help is appreciated, I just want to be able to use the phone normally!
EDIT: Also it seems that the phone won't reboot or crash whenever it's charging.
Sounds like a hardware/software issue your best bet is getting a replacement and re rooting .
Sent from my Tweaked out RCmix3D myTouch 4G via xda premium !

[Q] HELP! DHD Keeps rebooting.

Hi, So i bought this Desire HD second hand about two weeks ago and it was already with Android Revolution version 6.1.0 by mike1986. As soon as i got it the flashlight app sometimes shuts off the phone when i open it, now two days ago i was on the internet(mobile network not wifi) and the phone rebooted and from then on it kept rebooting until i removed the simcard then it powered on ok without sim. Now whenever i plug in the sim it keeps rebooting the only way to power it on with the sim inserted is to connect the charger and power it on while charging then its ok. Please help me if you can as i desperately need the phone.
Now its also shutting off when im playing a game, sometimes when using the camera, even when i was using qrcode scanner.
My phone was also rebooting randomly. I send my device back to HTC and they changed motherboard and a lot of another things
It was in warranty, so i had it for free
How about if you superwipe, then reinstall the ROM?
You can get 6.3.2 (& superwipe) for the ARHD ROM here http://forum.xda-developers.com/showthread.php?t=840040. This is the stock HTC ROM, tuned by mike1986.
There is also the version 7.0.4, which is in fact a Gingerbread port from the Sensation. Given your problems, probably best to start with 6.3.2
If that doesn't help, it's not a software thing, so it must be hardware. The phone should be under warranty, so you could return it to the ex-factory state by flashing the standard ROM for your territory, and then take it to the service centre. There are several threads on this here.
Also SD card is known to cause this issue, try booting without SD card.
Yep, super wipe or full wipe is the best idea. Try the full wipe first and then root the phone again. Check the ROM section for the latest ROM updates, sometimes these things go wrong and it simply requires a full wipe and flashing the ROM again.
Hi Thanks for trying to help guys
So far i did clean wipe with superwipe, flashed radio,flashed Revolution rom 6.3.3,flashed the kernel and the problem is still there.
The only thing that is going over in my mind is why does it hold on for a little bit while its connected to charger if the phone is idle, but then sometimes when i open flashlight or camera or play a game its reboots again.
Try flashing an appropriate RUU, if the problem persists then you know it's hardware and it is still under warranty so return it to HTC for a fix.

Phone broke down on its own.

Hi Friends, installed oreo on my phone and everything was fine. One day the phone suddenly hung up, then started to reset. I installed Cleanrom. The problem persisted in him. The battery was a little swollen, I bought a new battery, and the problems remained.
The phone was reset when entering whatsapp last night and the software was corrupted. When I deleted system / data / cache with Twrp, it gave errors and the phone is no longer available. I came to mind to install kdz, I installed kdz, the phone was fixed. Currently whatsapp installed is still no problem but I can not root phone resets.
Do you think my phone is broken, is there a solution for this? What should I do. Thanks.

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