Phone won't charge? - EVO 4G Q&A, Help & Troubleshooting

What would be the most likely reason an Evo wouldn't charge?
Here's my situation:
I've been flashing nightlies for a while. Figured that might be the problem so I restored to an older version. Won't charge. Won't even turn on the orange LED when the phone is off. If I pull up the bootloader at this point, the battery is too low for me to do anything. I've tried charging it from numerous outlets, my computer in multiple USB ports, and my PS3. I don't know what's going on. When I woke up this morning the battery was at 93% and the phone wasn't charging, but I figured the extension cord just got jarred in the middle of the night or something. Any ways any suggestions?
Update: Took it to a Sprint store and asked a guy to try putting in a different battery. He said it booted up and that it was charging, so it appears that might be the problem. Does anyone know how to force my phone to charge THIS battery, or at least what might have caused this?
Update: Turns out this is what's called a 'bricked usb', however, I can't figure out how to fix it. I've done some things with files on a terminal emulator, as well as trying to do stuff in fastboot (I don't think my computer can recognize the phone in fastboot). My phone doesn't recognize ANY usb activity- right now the way I'm charging it involves hotwiring USB leads to the battery. It won't charge when it's off, and I don't think it's recognized in fastboot (when I type 'fastboot oem boot' it says waiting for device and doesn't do anything.

Check cable and charger. It could be the port tho

I"m having the same issue
how did you fix it?

if the sprint guy put a different battery in it and it started charging just fine, then the battery is your problem. YOUR battery may have either fried, or has drained so low that it's unable to take a charge. Sprint techs can "boost" your battery so it will start charging again, or ebay has batteries for extremely cheap. like a few dollars.

I'm having this problem too. Tried new ebday batteries, and the battery life still SUCKS! What's going on!?

Right now I'm trying to get some sort of charged battery life, unroot, and take it in.

how can i unroot the phone if i dont have access trhu the usb?
please help me i need to gt a new phone and i dont want to loose my warranty

cabezapreta said:
how can i unroot the phone if i dont have access trhu the usb?
please help me i need to gt a new phone and i dont want to loose my warranty
Click to expand...
Click to collapse
Take the memory card out of the phone, mount to a pc, via card adapter, download the unrevoked s-on tool, flash it in recovery.
http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip
Rename the file to PC36IMG, while memory is in the pc, drag it over. Place the file on the root of your sdcard, boot into the bootloader, then apply the update. You'll be s-on, stock unrooted.

i was able to flash PC36IMG, but when i try to flash the s-on tool all i get is a phone with a triangle when i select recovery
what am i doing wrong?

Related

[PROBLEM] Rhodium Wont Load any ROM Past 0%

Im Not sure exactly what happened here, I've been flashing for nearly a year now a variety of ROMs, and this last time seems to have been fatal.
I went from a custom ROM, did the routine task29 before loading a new ROM; the task29 completed, I returned to bootloader to load the new ROM, and it wouldnt load past 0%. I tried to task29 again, and then that wouldnt load past 0%.
I've since tried mtty and doing set 14 0, task 29, task 8, which restarts it, but now I can no longer manually power it on by pressing hardware keys anymore.. I have to leave it plugged into USB and wait for it to auto-turn itself on after about 5 mins, it loads to "Touch Pro 2" screen, then I can press the little reset button and hold down vol key to get to bootloader. However, it only lasts there about 10 second before turning itself off again, showing the orange light like it's charging. Sometimes I am quick enough to get any ROM or manual HardSPL to try and load at bootloader, but it still sits at 0%.
I have also tried to load a ROM from the SD card, which seems maybe the only option how; however, I have heard you need at least 50% battery, and I have no way to see how much battery I have left, or whether its even charging.
I tried to install from SD yesterday, and got to the gray "Loading" screen, and it just sat there.. I wasnt sure how long it normally takes at that screen, so i powered it off, checked my SD card and now that shows as corrupt and cannot even be formatted... pretty much burnt out as well now, it seems.
Did I do the SD card installation right, using my RHODIMG.nbh file at the root? How long does it normally sit at the Loading screen? I have an 8GB mini-sd I could load from, but I dont want it to burn out as well..
Are there any other options?? I cant even send back to warranty, I dont think, because I cant even load back on the stock ROM or relock it...
Moved to Rhodium General forum because not a cooking problem.
Someone please help... I just tried again to load stock ROM from SD card, as well as custom, it just sits on "Loading..." on the gray screen...
Just for the record, I can get into bootloader, but as of now nothing will load past 0%.
I tried mtty set 14 0, task 29 and task 8, no luck...
I'm certainly not an expert, but just thought I'd throw out a few ideas.
Have you tried charging the phone on the wall charger (not USB) for several hours (like overnight). The fact the phone is powering off by itself suggests that you may be low on battery. USB won't charge the battery sufficiently in some cases of extreme low battery. Try another battery or charge if possible.
Having the RHODIMG.nbh file in the root of your micro-SD card is the correct way to boot from the card. Normally, it doesn't matter if there are other files on the card. But formatting it can't hurt at this point.
Only other thing I can think of, is try to re-flash the radio first, and see it that helps. That's all I can offer up at this point. I was going to suggest trying to flash the stock ROM, but you've already thought of that in your latest post.
Good luck!
redpoint73 said:
I'm certainly not an expert, but just thought I'd throw out a few ideas.
Have you tried charging the phone on the wall charger (not USB) for several hours (like overnight). The fact the phone is powering off by itself suggests that you may be low on battery. USB won't charge the battery sufficiently in some cases of extreme low battery. Try another battery or charge if possible.
Having the RHODIMG.nbh file in the root of your micro-SD card is the correct way to boot from the card. Normally, it doesn't matter if there are other files on the card. But formatting it can't hurt at this point.
Only other thing I can think of, is try to re-flash the radio first, and see it that helps. That's all I can offer up at this point. I was going to suggest trying to flash the stock ROM, but you've already thought of that in your latest post.
Good luck!
Click to expand...
Click to collapse
Thanks for the response; I just tried that (flashing the radio) and it didnt work. Ive also tried flashing a variety of ROMs and nbh files over SD;
It always seems to freeze at the gray "Loading..." screen and get no further.
venomshot629 said:
Thanks for the response; I just tried that (flashing the radio) and it didnt work. Ive also tried flashing a variety of ROMs and nbh files over SD;
It always seems to freeze at the gray "Loading..." screen and get no further.
Click to expand...
Click to collapse
Try using a different USB cable to flash via the PC. If you try the SD route again, some users report that using a NON-SDHC card solves the flashing problem. Give that a shot and then report back. I can't really think of anything else offhand.
cajunflavoredbob said:
Try using a different USB cable to flash via the PC. If you try the SD route again, some users report that using a NON-SDHC card solves the flashing problem. Give that a shot and then report back. I can't really think of anything else offhand.
Click to expand...
Click to collapse
I have tried again using a 512 MB SD card and it still hangs at the "Loading..." screen.
Also, when flashing with any USB cable, I am still stuck at just 0%.. I can get into the bootloader, etc, but it just refuses to flash any image..

[Q] HTC Desire Charge OK but does not boot at all

Hi All
First thanks for a very good and informative forum.
======================
This was my first post/question and was placed in wrong section. Now it replaced. - Sorry for that!
======================
Information:
HTC Desire
rooted
S-OFF
EXT4 recovery
rom: runnymix...
sd-card partioned(by EXT4 recovery)
AMOLED
Motherboard and ribboncable was changed one month ago on warranty.
Symtpoms:
- Charges normally: orange charging/green full charge. Flashing orange/green without battery
- Cant NOT boot at all
- cant get into bootloader vol down + pwr
- can not be detected buy PC
- Battery inserted and charging: When pressing power to turn on => charge light goes off - and nothing happens. Leaving it in this condition for a while: the phone(mainboard) gets warm.
The phone was functioning perfectly before my son installed bootmanager app. He uninstalled the bootmanager app again without making any changes to the phone. It took long time (like freezing), so he did pull the battery out!!
Any help? Tried a lot of searches, none of them was as my problem.
Thank you
Hi! Have you tried to leave the phone without the battery for 1-2 minutes and tried a reboot?
Take the battery out, unplug it, hold power for 30 secs to get any remaining juice out.
Leave the phone for 24 hours (with battery out etc.)
Stick the battery back in, try again.
bortak said:
Take the battery out, unplug it, hold power for 30 secs to get any remaining juice out.
Leave the phone for 24 hours (with battery out etc.)
Stick the battery back in, try again.
Click to expand...
Click to collapse
What would be the cause for such a behaviour? I'm a little curious (and relatively new to the android scene)!
OT: I've took a look to your troubleshooting guide, good job indeed!
Ryther said:
What would be the cause for such a behaviour? I'm a little curious (and relatively new to the android scene)!
OT: I've took a look to your troubleshooting guide, good job indeed!
Click to expand...
Click to collapse
Really no idea, and what I told you to do is not guarantee'd to work, it may help though.
And thanks, it sure has cut down repeat posts about repeat problems by about 90% here.
Thank you all for your replies.
I did leave the phone without battery for several days - same problem.
But I did not try to press the pwr for 30 secs without battery. I will try when I get home.
I tried following:
- take battery out and reset it. then hold vol dwn + pwr -> Nothing
- take battery out and reset it. then hold back + pwr -> Nothing
By the way, if I press pwr to turn phone on, it does not come up, but leaving it for a while it gets warmer.
It looks like the CPU is trapped in a loop and running at full speed!
Could a riff box repair it?
do a battery pull then hold back & power. That usually boots into fastboot mode, see if the phone is recognised with
Code:
fastboot devices
if it is run the 2.3 RUU.
Dear bortak
I have tried. It does not enter fastboot.
command "fastboot devices" returns blank.
command "adb devices" returns empty list
command "adb reboot-bootloader" givers "device not found error"
RUU gives usb error.
have you installed the proper drivers on your pc for it to connect with the phone?
If so, when you attempt boot into fastboot and connect your phone through USB do you get the "device connected to windows" sound, like when plugging in and external driver or usb?
Because if not even that sound gets played it most likely means that your phone isn't even able to get into fastboot or hboot...
windows does NOT play any "device connected to windows" sound at all.
I have all drivers installed correct on my windows 7. My other HTC devices (desire s, wildfire, wildfire s) connects correctly to the PC and I can get the serial numbers of them using "fastboot devices" command.
Now on work, I tried a windows XP - same problem no connection - no sound.
This desire does NOT get into hboot nor fastboot. I think taht the "bootsector" is correpted.
I even used a Goldcard (made thru wildfire) - not working either.
So fixing it thru USB the normal way is not working.
Is there any way to force the device to boot up from SD card??
I have several backups of the phone system on my 8GB SD card.
You have to find a way to re-flash the hboot. That causes the blank screen display. May be a bad hboot install or something :0 Unless you have S-off and can be detected in fastboot, you can reflash hboot, otherwise you will have to try the blind flash method using PB.IMG. Best I could think of.
Sent from my PB99400 using XDA
@Jonicraw, thank you for your suggestion.
Where to get the HBOOT PBxxxx.IMG for this desire?
And how to flash it blindly, since I have black screen and no connection to PC.
AbuTarboosh said:
Hi All
First thanks for a very good and informative forum.
======================
This was my first post/question and was placed in wrong section. Now it replaced. - Sorry for that!
======================
Information:
HTC Desire
rooted
S-OFF
EXT4 recovery
rom: runnymix...
sd-card partioned(by EXT4 recovery)
AMOLED
Motherboard and ribboncable was changed one month ago on warranty.
Symtpoms:
- Charges normally: orange charging/green full charge. Flashing orange/green without battery
- Cant NOT boot at all
- cant get into bootloader vol down + pwr
- can not be detected buy PC
- Battery inserted and charging: When pressing power to turn on => charge light goes off - and nothing happens. Leaving it in this condition for a while: the phone(mainboard) gets warm.
The phone was functioning perfectly before my son installed bootmanager app. He uninstalled the bootmanager app again without making any changes to the phone. It took long time (like freezing), so he did pull the battery out!!
Any help? Tried a lot of searches, none of them was as my problem.
Thank you
Click to expand...
Click to collapse
im also same problem wont to solution
asad_sah said:
im also same problem wont to solution
Click to expand...
Click to collapse
Had the same problem. Mine could not charge at all and could not enter fastboot/recovery. Send the phone to HTC. I got back the phone with a new battery.
asad_sah said:
im also same problem wont to solution
Click to expand...
Click to collapse
Same s**t for me ... I tried everything you try and no results !
Come on experts ... somebody must have knowledge to fix this common problem.
What about an "Unbrick Jig" like the one for samsulng galaxy:
MICRO USB JIG DOWNLOAD MODE DONGLE FOR SAMSUNG GALAXY S2/I9100/I9000
This device may force the cpu to boot from usb, getting it in "boot flashing" condition.
AbuTarboosh said:
Come on experts ... somebody must have knowledge to fix this common problem.
What about an "Unbrick Jig" like the one for samsulng galaxy:
MICRO USB JIG DOWNLOAD MODE DONGLE FOR SAMSUNG GALAXY S2/I9100/I9000
This device may force the cpu to boot from usb, getting it in "boot flashing" condition.
Click to expand...
Click to collapse
No such things exists for the Desire.
Tell me what state the phone is currently in now?
Yet no solution for this problem...
STATUS for my device is:
Problem solved by changing the motherboard.
I hoped we could find a good solution for this.
I have the same problem but my phone is already on it's 3rd motherboard. I suspect the battery might be the problem but cannot get any answer as to what the voltages should be. I have already submitted a post headed Battery Voltage but it hasn't attracted a reply.
Hi there,
I got the same problem.
Can I send the phone to HTC even if I have rooted it? I also opened it a few weeks ago to replace the broken touchscreen. Do I still have warranty?
Greetings
Mika

[Q] I Think It's Fried: Solved

Ok, here's what happened. Battery died completely, phone wouldn't charge when plugged in. Used an external charger to charge battery, installed fully charged battery, turned on phone. Display shows "Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again." I wasn't using Kies and have never used it. So, I install it, plug the phone into my laptop and no connection. I figure, no big deal, I'll restore via Odin and be back in business. Only problem is, the phone is not recognized by Odin and I can't flash the restore. Pretty sure it's toast, unless somebody has any other ideas.
Edit: Disregard. I finally got it to work. Had to remove the battery and sd card, let it sit for a while(about an hour), then put the battery back in without the sd card. Odin finally recognized my phone and I was able to run the restore. Now to set everything up again.

[Q]Bootloop - Need To Double Check A Couple Of Things

Hey all, I'm just continuing on from this thread now I know its a KF2
So, my fastboot cable came today and was able to get to fastboot fine.
I haven't been able to find any fastboot commands to perform a full backup and currently cant boot normally to run the adb backup commands.
I have no idea what software version its running either or if it was in the middle of an OTA thats failed and caused this etc etc
Personally I'm convinced that its the battery that is the cause of the problems and am just looking for confirmation as I don't know that much about the Kindles.
This is the closet video I can find of the problem, except that you can press power and it will show the logo animation before 'dying' and showing the red battery symbol again: http://m.youtube.com/watch?v=JK3fjMZ3BjQ
So, a few questions:
Is it the battery that is dead?
Are there fastboot backup commands that I have overlooked?
Is there any point trying to continue with a OS restore?
Appreciate any help
;edit;
RARRRRR!!!!!
Ive had it in fastboot mode all day today and left it plugged into the mains.
Took a risk and threw some restore files at it. It booted fully this time and settings tell me its at 100% charge!
I'm now going to leave it overnight on standby and see how the battery level is in the morning.
If the battery turns out to be fine then Im considering rooting it and putting on the 2nd bootloader as a precaution.
If its dead then at least she can query Amazon about a battery replacement.
Im sure the battery was the cause of the bootloop as no matter how long it was charging for it never went off the red icon When I first tried this morning, even in fastboot mode it couldnt hold a charge long enough to get recongized by my PC.
I presume charging in fastboot has 'bypassed' anything else telling the battery its dead and to charge?

[Q] phone unresponsive, will not power on

Let me start off by saying I was flashing a different rom, kernel, flashable zip with all my user apps, and gapp(all via philz recovery, clean wipes only ). I pushed reboot and the screen went black and did not reboot. Attempting to power the phone on, boot to recovery, or to download mode and the phone is completely unresponsive. I tried plugging it into a computer and going through my files saved on the phone, the computer will not recognize the phone, or charge. If anyone could send me a thread that could point me in the right direction would be great. Thanks.
Here's a good place to start once download mode and recovery are unavailable: http://forum.xda-developers.com/showthread.php?t=2549068
You need to find a debrick image that matches the bootloader you had on your phone. The files might not necessarily be linked in that thread, but it details the method.
Good luck
Much appreciated who knows when how long that might take if it all. I also did forget to mention im on the NJ1 boot loader. But oddly enough I just had my battery itself charging in wall charger seperatw from the phone. I Read earlier that there are instances where the battery has to be full for the phone to reboot. I plug it into the udb on my computer leave and come back the red led light is on but the battery falls out because I didnt put the back cover back on, still won't reboot or turn on now. Still not recognized by my computer.

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