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So I've had my EVO since launch and it's been properly rooted and running various ROMs for over a month. Suddenly I've been having incredibly frustrating random reboot issues. It seemed to all start when it randomly began rebooting during navigation (other GPS apps seemed ok). So it got stuck in a boot loop and I wiped everything and installed the latest nightly of CM6 (this was probably around 8/2). That seemed to fix it.
Until now. For the past few days the phone has been rebooting randomly. Once it reboots randomly once or twice it gets worse - the phone will reboot before I reach my home screen over and over again (sometimes I can get to set-up, sometimes not); it's rendered the phone unusable. I've wiped countless times (even my SD card) and have tried various ROMs, including the modified official Froyo ROMs from HTC. I've even tried using a different SD card - still the issue persists.
I just don't know what they hell is going on here. Can anyone shed any light on this? It's a major pain in the ass and is really starting to make me loathe this phone.
UPDATE:
The problem persisted, so I broke down and un-rooted my phone and did the official updates - the problem arose again in about 4 hours. I took it to my local repair center, they basically just wiped it and installed the updates and told me to come back if I had any issues - I used navigation to get home, and it started rebooting on my way home. So I'm currently waiting for a replacement from Sprint (goddamned things are backordered, they said 5 days or so), they really had no idea what was causing the issue at the repair center. So I'm guessing there's an actual hardware issue here that's directly conflicting with the software? It definitely seems to be happening to a decent number of people, just Google "EVO randomly rebooting" to see what I mean.
I feel your pain. Mine started doing the same thing about a week ago. I wiped, wiped and wiped, installed new ROM's, ran without the SD card, tried different recovery consoles, all to no avail.
My last resort was to try to RUU back to the Sprint 2.2 (non-rooted), but it didn't help. I have tried different 3G drivers, different 4G drivers, etc. I have run the phone with only wifi on, only 3g on, only 4g on and it doesn't matter.
I even connected it to my laptop and ran the "adb logcat" command from the shell to try to see a common error or log just before it would reboot. I caught four instances last night, but nothing in the logs to indicate a common problem.
I am thinking about taking it into a Sprint store tomorrow to see if they can do a wipe and clean install out of desperation.
Mine too it was a 0002 Novatek and i think it's mid-term defect with early versions...claim your insurance is all i can say. That's what i did and got a 0003 that works good so far...maybe the CPU is overheating and rebooting?? IDK i couldn't use mine either..its seems to work best on CM but still reboots...got rid of it....hardware problem....If they HAD to make 0003 then something was obviously wrong with hardware version 0002.....INSURANCE!!!!
awesomerobot said:
So I've had my EVO since launch and it's been properly rooted and running various ROMs for over a month. Suddenly I've been having incredibly frustrating random reboot issues. It seemed to all start when it randomly began rebooting during navigation (other GPS apps seemed ok). So it got stuck in a boot loop and I wiped everything and installed the latest nightly of CM6 (this was probably around 8/2). That seemed to fix it.
Until now. For the past few days the phone has been rebooting randomly. Once it reboots randomly once or twice it gets worse - the phone will reboot before I reach my home screen over and over again (sometimes I can get to set-up, sometimes not); it's rendered the phone unusable. I've wiped countless times (even my SD card) and have tried various ROMs, including the modified official Froyo ROMs from HTC. I've even tried using a different SD card - still the issue persists.
I just don't know what they hell is going on here. Can anyone shed any light on this? It's a major pain in the ass and is really starting to make me loathe this phone.
Click to expand...
Click to collapse
this has been happening to me as well, it just started though last night for me.
http://forum.xda-developers.com/showthread.php?t=753969
theres my thread see if there answers can help
maybe this might help
theunlockr.com/2010/06/14/how-to-unroot-the-htc-evo/
revert it back to 1.47 then re-root with simpleroot or unrevoked and start over? i just used it and rerooted my phone in hopes of fixing an error that wont let me flash any roms, it didnt fix the error. but maybe it will help with ur rebooting issue
My guess is the kernal your using is too undervolted for your phone, and when it kicks into high gear, for example when it fires up say bluetooth gps and data, it reboots because it didnt have enough juice at that given time.
everyone phone reacts to different kernals differently, try one with more voltage <worse battery life>
I am running this kernel. Isn't it the stock kernel?
2.6.32.15-g746f4f0
[email protected] #58
Like I said, I have reverted back to pure stock 2.2 (non-rooted). Maybe something remains from my rooting days. Are any of these not stock?
Android version:
2.2
Baseband version:
2.15.00.07.28
Kernel version:
2.6.32.15-g746f4f0
[email protected] #58
Build number:
3.26.651.6 CL218634 release-keys
Software number:
3.26.651.6
Browser version:
Webkit 3.1
PRI Version:
1.34_003
PRL Version:
60669
I took my phone to a Sprint store and showed them what it is doing. The manager at the store said that is the reason he hasn't upgraded his EVO to 2.2 yet. He agreed to order me a replacement, even though I don't carry insurance on my phone. I am happy to be gettting a new one, the problem is that it may take a few weeks since they are backordered everywhere.
Cool...so was the manager implying its caused by 2.2?
snandlal said:
Mine too it was a 0002 Novatek and i think it's mid-term defect with early versions...claim your insurance is all i can say. That's what i did and got a 0003 that works good so far...maybe the CPU is overheating and rebooting?? IDK i couldn't use mine either..its seems to work best on CM but still reboots...got rid of it....hardware problem....If they HAD to make 0003 then something was obviously wrong with hardware version 0002.....INSURANCE!!!!
Click to expand...
Click to collapse
Insurance?! Its under factory warranty. Wipe off all the rooted stuff and make them replace it for free.
I have been running froyo for a couple of weeks, and I haven't had this problem. I use navigation, pandora, and BT. Running DC 3.5
Sent from the bowels of my mind...
snandlal said:
Cool...so was the manager implying its caused by 2.2?
Click to expand...
Click to collapse
That was my angle going into the store...it started right after the 2.2 update.
It's probably the kernal...otherwise download setcpu from the forums and mess wit that. ...fixed my reboot issue
Sent from my PC36100 using XDA App
kris54241 said:
It's probably the kernal...otherwise download setcpu from the forums and mess wit that. ...fixed my reboot issue
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
it's definitely not the kernel.
I've been having the same reboot problems. I think its a hardware issue with froyo because the root cause of my restart issue is that the battery is running hot. Most evo's will power cycle when the battery hits ~100f, so anything data intensive causes it to overheat.
I took it into my local sprint store and demonstrated that it would power cycle from normal use and I'm now going to get the first evo in their door.
PS. I'm also on the 002 model.
Hey,
I know theres a lot of threads about htc/android phones freezing and crashing/rebooting but none of them really described my exact situation. And since it's getting worse and worse and driving me crazy, I wanted to ask for help.
As the title suggests my HTC Desire keeps freezing and crashing (sometimes rebooting, too).
It all probably started shortly before I first rooted my device, following the great sticky noob-tutorial. First problem was, that sometimes my phone wouldn't wake up from standby, especially after I a missed call (rooting didn't solve that problem).
Some time later, now rooted and with a custom ROM, I noticed, that sometimes when I wanted to use my phone, it showed the PIN-screen, which obviously means, that it rebooted quietly (don't remember if this also happened before rooting).
A few days ago it started to completely freeze, when connected to the charger. Orange LED showed it was charging but no reaction to pressing any buttons or disconnect the charger.
Since yesterday it also crashes randomly in standby mode (can't wake it up) or e.g. when watching a video (just freezes the device, no reaction to button-pressing, screen stays on etc.)
now I am running the stability test with the charger connected - no problem for 1h10min til now...
The ROM I am running is the latest cool sense (problems also existed before the latest update)
No modification of CPU (I used to use SetCPU but since I thought that would cause the problems I uninstalled it -> no improvement)
What could be the problem here? (And how can I solve it, of course?)
Anything else than a full wipe, which could help? (that would be my last option...)
Thanks for helping...
it just happened again -.-
I was just backing up some apps with titanium backup and in the middle of scrolling through the list - freeze!
dunno what to do...
is this hardware or software related?...
Hello.
It would be pretty easy if it is a soft problem. This kind of problems are usually dealt with by installing another ROM and see if the problems persist. So if you want to try and eliminate the last option, go and install another ROM, it can be a Stock ROOT-ed ROM, Sense or anything.
The fact that you mentioned your phone was crashing even before rooting got me thinking it is a motherboard fault. I've read some threads in which people had the same problems, and in the end they all got to the same conclusion: motherboard fault. The only resolve with this is to get it to guarantee.
So first of all try installing another ROM and if the problems persist, you will need to install a RUU and see if this one eliminates your problem. If not then I don't know if there is anything else you could do, besides getting it to the guarantee.
I wait for your progress.
Hi,
thanks for your reply.
The funny thing is, that I didnt have those problems with this ROM in the beginning. Everything was fine, that's why I was using it the whole time. But as I said before, it became worse by and by... thats why I thought it could be an app or so...
that would be a recent list of apps: appbrain.com/user/marioiram/
Cannot even sync my newest list, because after freezing while watching a video, it froze again shortly after reboot... still getting worse
Try reinstalling the ROM or installing another ROM.
hm.. just when I was thinking about following your advice, my desire stopped freezing xD
no crash, no freeze oder reboot since my last post.
I even tried to force it by watching videos, playing games, connect to the charger etc.
everything is fine... strange.
Will see for how long
Well this is good news. Just keep in mind what you can do if the rebooting comes back. Hope it doesn't
Well, it did xD
Now even shortly after reboot. I'll try ROM changes as soon as I get home but there's something I noticed: it often freezes when it's supposed to display a whatsapp notification and sometimes it seems there's a problem with the sdcard (just bought a new one because my old one went nuts). Sometimes the notification 'sdcard was removed unexpectedly' (translated from German) is appearing, but after waiting a few minutes everything is fine again...
Well I'll try some stuff when there's time...
Sent from my HTC Desire using XDA App
Hi:
I just wanto to let you know that I had the same issue, so I decided to send it to SAT, they changed the motherboard...
my problem now (with the new motherboard) is everytime I root my phone and use a cooked ROM, then freezes/crash again... ONLY works with the official ROM...
please let me know if you solved you problem pls... and how? of course...
I copy the link of my post (just in case helps to you)
http://forum.xda-developers.com/showthread.php?p=15103560#post15103560
best
SCeesarin
Hmm... I don't know what i did (nothing, actually) bit since my last post it runs stable... Absolutely nothing like freezing or crashing... Strange
Sent from my HTC Desire using XDA App
These are the two setups I have used thus far (besides full stock), and this issue has occurred on both:
http://imgur.com/EgzxWFI
http://imgur.com/FZWrdwZ
The first is on ktoonsez kernel on stock rom. The second is Slimroms Kitkat. I have been using the first much longer than the second (which I moved over to just a few weeks ago).
Basically this soft reset tends to happen when I'm driving and using the GPS most often (and I notice that's also when the phone is usually the warmest). What happens is the phone just freezes up and sits there for a bit before finally doing a vibration and starting back up to the unlock screen. Kind of like I was restarting, but not quite. If it happened in the middle of calls, somehow it would keep the call going (at least on the stock kernel, I'm not sure about the new one yet). The other person just wouldn't hear what I was saying during the "soft reset"
On the stock kernel it used to happen even when not using the GPS. It was infrequent, but occurred I would say usually when I was using the phone more heavily... mostly just random though. Sometimes it would also not happen while using the GPS. That is to say it's a sporadic issue.
On this new Kitkat kernel it happened while I was navigating recently, but has not occurred when during any other operations (yet) that I can think of. Considering that was one of the first times I tried navigating with the kernel this worries me.
Does anyone know how I could approach this problem? Perhaps some logging I could do to get to the root issue? Some firmware I should perhaps try out?
Thanks.
Sounds hardware related to me. Especially if its happening on different roms.
Then again... I just looked at you image and you are still running 4.0.4 on one. But the other you are running 4.4.4. On one or tge other you most likely have a rather large gap between your firmware build and the rom. Id try flashing full stock firmware with Odin and test for a day or two. Up to you what build you want to use, but if it were me id update to 4.3. If you go to 4.3, keep in mind there is no going back.
I got my Nexus 7 when it first came out last year, rooted it, installed TWRP, and have been on several different ROMs since. Didn't have any issues with random reboots for several months. Early this year, I started having an issue where the tablet would freeze while I'm using it, then automatically reboot itself. I thought perhaps it was a problem with the ROM I was running, but I had switched ROMs a few times after that, and every single ROM I've been on since then has had the same problem. It usually only happens when I'm browsing the Internet (with Chrome being my browser of choice), but I've had it happen once while using the camera app, as well.
The other day, I upgraded TWRP to the latest version, and I installed the 4.04 bootloader in preparation for Lollipop ROMs. I was hoping on some slim chance that perhaps an upgraded bootloader might fix the problem, but I'm still getting random reboots.
I know I've seen people talk about random reboots as well, but in the past, I never saw anyone find any kind of solution. Is there one, or is it one of those things I just have to live with, at this point? It's odd to me that I didn't start experiencing this issue right away, and that it only started several months after I had had the device. To me, that makes it seem like it's not a hardware issue/ defect, but I guess no one has been able to pinpoint what the problem is, why it occurs, and how to fix it, huh?
mrw1215 said:
I know I've seen people talk about random reboots as well, but in the past, I never saw anyone find any kind of solution. Is there one, or is it one of those things I just have to live with, at this point? It's odd to me that I didn't start experiencing this issue right away, and that it only started several months after I had had the device. To me, that makes it seem like it's not a hardware issue/ defect, but I guess no one has been able to pinpoint what the problem is, why it occurs, and how to fix it, huh?
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Click to collapse
I'd tend to agree with you it's a software thing. However, my approach would be a bit more radical than yours: that I would erase everything, including formatting the internal storage twice (after making a backup, of course), then install a completely clean rom, use it for a while to make sure it doesn't act up again before restoring any apps.
On the side, I've seen a Nexus doing random reboots whose owner had opened the back and bent the cover somehow, which slightly depressed the power button. While the button operated normally, this condition forced it to "click" randomly, which caused the reboots. It stopped after the owner replaced the back cover. You might want to check this part. Good luck.
Most of the time, random reboots are kernel related. If you are overclocked try to set max CPU lower and see if the problem fixes itself. If you don't overclock try installing something like Trickster Mod, and lower max CPU to see if that helps. What ROM and kernel are you running?
Sent from my 2013 Nexus 7
"Until death, I will remain a Dirty Unicorn.."
I always recommend flashing back to stock to rule out software issues. If it continues, you've got a hardware issue.
I haven't really messed around with kernels, I've typically just used whatever was included in a particular ROM, and I never adjust to overclock or anything like that. I don't remember what all the ROMs I've been on are, but I've been on CM before, and I'm currently using CleanROM. I think the only time I ever specifically tried a different kernel was a while back, when I flashed an Elemental kernel, but I've since wiped and been on a different ROM.
For now, I'm trying to hold out wiping anything until a good, rooted build of Lollipop is available, at which point, I'll try wiping out everything, including internal storage, and see if that helps.
I guess I could also try flashing back to stock before I do that, though. I think I've seen one stock ROM for the N7 floating around. The only problem is, it's really hard to "test" this, because the reboots are very inconsistent. The other day, after I had updated the bootloader, I was browsing Chrome for over an hour before I got a random reboot. One time, I was browsing Chrome for an hour and had 4-5 random reboots within that hour. So, that makes it difficult to determine if it's fixed in a timely manner. :/
Alright, so now that there's a proper build of Lollipop out, I did a factory reset and wiped internal storage (twice), and I'm now running stock Lollipop. I spent about an hour or so getting everything set up, and no reboots thus far; but the reboots mainly occur when I'm using Chrome, and I didn't really do any browsing, as I was getting all my accounts and apps and whatnot set up. Hopefully within the next couple of days, I'll have used it enough to get a good idea as to whether or not I'm still experiencing issues.
So far, no reboots, though i don't want to jinx it, heh... I'll be glad if the issue is finally fixed, but I'll also feel kinda dumb that all it took to fix it was something as simple as wiping internal storage and/ or reflashing a stock ROM. Lollipop is pretty nice, as well.
Yeah I'm using a custom version of L myself. You need to flash custom kernel to get working root access with SuperSU BETA 2.19
Sent from my 2013 Nexus 7
"Until death, I will remain a Dirty Unicorn.."
Hey guys!
Sorry for the long post, I'm going to write down in one post the story of the phone, because I've had so many problems with it (probably because I'm an amateur) since day 1.
1. When I got my phone I had the usual problems, lagging interface, subpar battery life - I installed nova launcher, tried all the best, it was nearly ok.
2. When android 5.0 came out the phone by itself didn't offer it, however when I plugged it in the PC Suite said that there was new software available, so I installed it. This happened again with another update. The weird thing that after every update, when I switched on the phone it said something like 'the current version is not available for user, somethingsomething' as a notification, but I could easily press the side and it disappeared.
3. About a month ago my phone started going crazy. Firstly it overheated really fast. Secondly, which was much more annoying, it rebooted at random times. A week ago it started rebooting so often I could barely use it. I tried monitoring which apps they were, uninstalling but nothing changed.
4. For this reason I rooted, tried memory leak fix, tried greenify and amplify. The problem still persisted. So my thoughts were, that this must be a hardware issue (the reason I thought this, is because sometimes after rebooting it said it had below 20% battery, even if before rebooting it showed 60%).
5. I unrooted (I think I nearly bricked my phone), and put on stock TOT, so I can bring it back to the provider for a fix. Now it has android 4.4.1., the lagging interface is still there, the problems are just like at day 1. However there is no random rebooting, so its not hardware issue, so Im not rushing to my provider (they take a month and dont give substitute phone).
I tried software update again (I'm european d855), but it said there werent any new software available. I would like to have lollipop.
Please can someone explain why it was overheating and how I can have a stable and rock solid android 5.0 on my phone with normal battery life and without lagging interface? I would love to love this phone but it makes my job very difficult
Thank you in advance!
Have you tried any custom ROM?