[Q] Sync Calendar & Contact issue (Exchange overrides My calendar) - Please help! - Desire Q&A, Help & Troubleshooting

I'm distraught.
One of the companies I work for has upgraded to Exchange Server.
I have no problems getting mail on computer or phone, however, Outlook 2010 creates a new calendar and contact list that is almost *empty*
That is fine as well, as I have my own contact and calendar in Outlook.
But now, when I sync with HTC Sync - my contacts and calendar entries disappear from HTC Desire, and gets replaced with the ones in the Exchange Calendar & Contacts.
All I can choose from is PCSync - and on the android I can't specify which calendar and contact. In HTC Sync, I can't seem to select either, only Outlook as option (running HTC Sync 3.0.XXX) - latest
I tried to place everything on Google Calendar (even though I don't like privacy issues), but I have Windows 7 64 bit (and gee - nothing works well with 64 bit).
Unfortunately - I can't place my calendar entries on the company's server, since I work for different companies and don't want to give out certain contacts and issues...
Can someone help? Pretty please with cherry on top?
Regards.

Perhaps you could use a separate outlook profile for accessing this email account, so its not part of the default profile and should not sync to the phone.

Related

Exchange 2010 = no calendar sync

I've had my 2 Desires for about 3 weeks now. When I first received them we were using MS Exchange 2003, and Mail/Contacts/Calendar all synced perfectly.
Since then, we have upgraded our Exchange Server to Exchange 2010, which is lovely, BUT it turns out that the Desire Calendar will not sync with Exchange 2010. It would seem to be a Desire/HTC issue, as our iPhones/iPod Touches still sync Calendar fine with Exchange 2010.
I also note that a colleague is syncing the Desire Calendar with Exchange 2007 without problems.
So it is the combination of Desire Calendar and Exchange 2010 which fails. If I go to Settings/Accounts & Sync/Exchange Activesync and enable Calendar Sync I can see error messages saying "Syncronization is experiencing problems". If I leave Calenday sync enabled, it causes Mail and Contacts to sync poorly too, but if I disable Calendar sync, Mail and Contacts sync fine.
Has anyone else got Calendar sync working with Exchange 2010?
Desire Exchange 2010 Calendar
I recieved my Desire yesterday after reading quite a bit about it. Yes it can Sync with Exchange and all is what i read.
I set it up to Sync with the Exchange 2010 server and to my surprise it didn't sync the existing calendar items. Contacts and Mail is no problem.
If i add e new Calendar item on the Desire it does show in Outlook on my pc so Exchange does have a sort of sync with the Calendar. Adding a new item in Outlook never shows on the Desire. It seems like a one way sync or something. The Desire can sync to Exchange but it seems Exchange cannot sync to the Desire
I have a test account on one of our clients Managed Exchange 2007 servers. Setting up ActiveSync to the Exchange 2007 server works like a charm. Full sync both ways.
Just modify all your calendar items, for example by adding an additonal category by change your view to "list" or "list all active" and selecting all your appointments. Add a category, remove the category and switch back your view. Now you can happy sync your calendar with E2k10
Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?
It worked and now not anymore
Strangest thing. My girlfriend planned a few appointments in here Calendar and invited me. So I accepted those invites on my Desire and all of a sudden the 2way sync worked. I could add items on my Desire and they popped up in the Exchange/Outlook Calendar and vice versa.
But that was unitil I rooted my device this morning...meaning new flash and standard factory reset. Now it will not sync the Calendar anymore. Tried sending new invites from a different account without any luck.
So...the calendar sync does work eventually...dont know why or how I did it.
Other thing you could do is, is install HTC Sync and manually do an Outlook sync of only the Calendar items (all items). I did this and they all showed up on my Desire. I did a one time sync.
Trying to figure out how to get the sync working again.
XDAgeek said:
Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?
Click to expand...
Click to collapse
Not really any background information, sorry. I've done some research on it but did not find anything, including analysing the extended sync protocols, everything looks ok, but there's no sync.
I've got this solution from a swiss-forum "android.pocketpc.ch" (sorry I can't post links since no moderator removed the restrictions yet) and it worked like a charm. I've tried it since I'm the Exchange-Admin myself and I now I've a functional backup;-)
Same problem here. Cannot get calendar to Sync with Exchange 2010.
If I add a new meeting to the Desire it appears in Outlook.
If I modify this meeting in Outlook then it appears as 2 separate meetings on the Desire.
If I delete an appointment on the Desire then it comes back once the sync runs.
All in all very disappointing for a State of the art phone.
Anyone got a real fix for the Exchange 2010 calendar problem?
A huge thanks to dab_ch for posting above the workaround to get the Calendar syncing to Exchange 2010. This is now working perfect to two Desires here.
If you have this problem, follow the advice in the post above. It worked for me, twice.
dab_ch fix is only working in part for me.
Some of the Exchange calendar items still do not appear on the Phone.
If I modify an appointment on Exchange the change is not reflected on the next sync from Exchange
Also, While Exchange Contacts are appearing on the phone. If I add a new contact to the Phone this does not appear in exchange.
The Sync Process still reports "Synchronization is experiencing problems."
A Further update.
I setup a new account on Exchange2010 and then transferred the Calendar using export and import.
Now my Calendar Synch in both directions is working fine.
It looks like my problem was related to a problem with my account on Exchange or some appointment in it.
Contact Sync problems
While the calendar is working 100%.
I still have a problem, that if I create a contact on the phone it does not sync to Exchange 2010.
There are no errors from the ActiveSync process.
Is anybody else having this issue?
Please note that if your Desktop Outlook client is using 'Cached Mailbox', then after adding the temporary category to each item, you MUST wait for the local Outlook database to sync completely back to the Exchange before you then remove the temporary category and then again wait for the completion of the sync back to exchange from Outlook.
Failure to comply with this will leave you with only a partially synced database - the part which did manage to sync back to Exchange.
You can tell when it is still syncing by watching the satus bar at the bottom of Outlook - it will say 'Updating Calendar', then after a few minutes return to 'All folders are up to date'.
Note the sync doesnt start immediately, so you wil see the 'All folders are up to date' message for perhaps 15 seconds before the sync starts. Wait for the 'Updating...' message etc.
Contact sync does seem slow, but it does work here eventually. It ought to be fast tho, so something is not right. I even tried the temporary category trick, but it didnt speed it up.
XDAgeek you are right.
I tried a number of different accounts to reproduce the problem with the Calendar and it seems Cache mode was my issue.
The Calendar sync is now working 100%.
On the Contact Sync from Phone issue, this still seems to be not working. I added a contact to one of my test Desire phones two days ago and it is still not in exchange.
For me it was not the cache mode.
I did an export-mailbox on the Exchange 2010 server.
Deleted my mailbox...recreated it so it was blank....no synch issue of course (So it is definitely not an Exchange 2010 issue)
I created 1 item in the Calendar in Outlook 2007 and that popped up nicely on the Desire. Great...so I thought.
Did an import-mailbox with the backed up pst...and Sync had problems again.
Started filtering out where the problem came from.
Turns out I had some Items (birthdays and such) with recurrence that the ActiveSync in Android is not happy about (Same Items sync fine with a WinMo 6.1 device). So I deleted all the recurrence itmes and copying them back 1 by 1. Syncing was still going fine until a certain item. So I edited that item by removing the recurrence pattern and reapplying it making sure it was an All Day event (that is a Birthday usually ). And Presto...everthing is syncing fine now.
Better logging is needed?
Has anyone else got Calendar sync working with Exchange 2010?
Click to expand...
Click to collapse
Mine is working fine syncing calendar with Exchange 2010, has been since i got my desire back in March.
Very strange that so many people are having the same issue.
after a few beers
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.
tuntang said:
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.
Click to expand...
Click to collapse
I have exactly the same problem. If a collegue invites me, my calendar syncs fine, but if I add items myself, the sync is almost random (some items dissappear) and the new item does not show/sync.
I really do not want to delete all recurring items, but maybe i'll give it a try. Google Calendar Sync does not seem to be a great solution either.
HTC answered me (i have a Legend) that Exchange 2010 is currently NOT supported.
Thanks all, I follow the "category" method and it works like charm now!!! )))
Category.. No category... SYNC!
Thanks!
Also for me the assign category then undo worked.
Now my whole calendar is synced and I'm ready to go!

Android multi Calendar confusion ...

I'm getting mighty confused by these multiple calendars that have appeared on my device and getting them to sync with my Google calendar.
Here's my set up. I have all contacts and calendars on my Google account before I started. I set up my Desire to sync with them using Google account.
All seemed fine but I found the Gmail app on Desire pretty limiting so I set up an Exchange activesync account linked to my gmail account for my mail (always worked well on my HD) and set it to sync calendar and contacts too. I then disabled all the syncing through the google account to avoid complications.
Unfortunately the exchange account doesn't seem to be configured for push and has no option to change this but that's not why I'm here.
Coming from WM, I'm used to having one calendar that is in sync between Outlook on PC, Google calendar and mobile device.
When I co to calendars on my Desire now I have no less than 4:
My Calendar
xxx @ gmail.com
Exchange
PC Sync
What's going on here? Which is which? So far HTC Sync connects but will not swap any contacts or calendar items with device and vice versa. Nor do appointments I add to the device show up on Google Calendar.
I suspect that this is because these different profiles seem to be associated with one platform - outlook / google / desire - or another.
Can anyone shed any light?
Many thanks, M1.
For anyone else trying to work this out there is a useful (bit old) thread here:
http://www.google.com/support/forum/p/Google Mobile/thread?tid=6d1605a796be89fd&hl=en
It seems you need to be careful which calendar you add entries too if you want them to sync with cloud mail - I unticked the box next to My Calendar so now entries I add on the Desire default to the google account calendar and sync as expected.
Now have to get to grips with the PC Sync calendar and work out why none of my events and contacts are syncing with out look. Sigh - it's just another learning curve i guess ...
Mark One said:
Unfortunately the exchange account doesn't seem to be configured for push and has no option to change this but that's not why I'm here.
Click to expand...
Click to collapse
Push can be enabled under the Exchange ActiveSync Settings. It defaults to every 10 minutes, there's a Push Mail option.
Mark One said:
When I co to calendars on my Desire now I have no less than 4:
My Calendar
xxx @ gmail.com
Exchange
PC Sync
Click to expand...
Click to collapse
Untick them all except Exchange and you'll just see Calendar entries updated by Exchange. I don't have an Exchange option incidentally, so just untick them all and it still shows.
xx @gmail.com is using the Google Sync interface but you said you dislike the Gmail App. PC Sync is for using HTC Sync via Outlook. This is really for non-Google Calendars/people locked into using Outlook. As you're using Google, you're better off updating direct from Google.
You can in theory use Exchange ActiveSync for E-Mail and Google for Calendar/Contacts or visa versa but obviously it makes more sense to use one method or the other. As Gmail supports Exchange ActiveSync, there is basically crossover between using Exchange ActiveSync (and the HTC Mail App) or Google Sync (and the Gmail App).
Mark One said:
Now have to get to grips with the PC Sync calendar and work out why none of my events and contacts are syncing with out look. Sigh - it's just another learning curve i guess ...
Click to expand...
Click to collapse
I presume, so you have them in Outlook too? Don't bother.
I use GSyncit to update Outlook. This talks directly to Google and gets Contacts/Calendar. It's well worth the $10-15. For me it goes:
* Outlook to Google via GSyncit: Both ways
* Google to HTC Desire via Exchange ActiveSync (or Google Sync if I prefer): Again both ways

Apparently the Desire cannot syc between Google and Outlook

I'm hoping someone can correct me on this, but having spent a week trying to connect with HTC Sync and posting numerous RFIs around forums I seem to have reached an inconvenient truth (for me anyway).
You cannot sync, and keep in sync, a single data set between the Desire, Google online and Outlook on the desktop.
Contacts and Calendar data are categorized in either "Google" or "Phone" accounts on Android.
Data in the Google account will only sync with the "Google" cloud and data in the "Phone" account will only sync with Outlook on the desktop through HTC Sync - never the twain shall meet.
So if all my contacts (and Calendar items) are "Google" contacts / events (as they are in my case as I pulled them down from my Google online account) they will not sync with Outlook and if all my contacts are "Phone" contacts (as would be the case if they came from an Outlook sync) they will not sync with Google.
This apparently leaves me with 2 data sets to manage - if I add a calendar entry / contact to the "Phone" account on the Desire (which if I remember rightly was the default) it will not appear on my Google calendar / contacts. I have to add a separate entry and attribute it to the Google account. And vice versa.
This is important for anyone who is not prepared / able to rely on the cloud to manage their data and doesn't want to have to enter it in duplicate on the Desire - I wish I'd known about it anyway.
I'm otherwise a big fan of the phone (and stuck with it for a year) so it looks I'm going to have to "give in to Google" - like that's not what they wanted when they crippled syncing.
Although the "Google Calendar Sync" app they provide does a good job of linking Outlook to online Google calendars, they don't provide a similar tool for contacts (and none of the free alternatives I have tried actually work afaik).
So I have to dump Outlook (not a bad thing) and move to Thunderbird with the Lightning calendar extension.
The TB "Provider" extension lets me sync with my Google Calendar online and the Zindus one lets me sync contacts. Which then sync with the Google account on my phone.
It works well but leaves me with no way to manage either through a direct connection to my PC.
What is the point of HTC Sync then?
Mark One said:
Although the "Google Calendar Sync" app they provide does a good job of linking Outlook to online Google calendars....
Click to expand...
Click to collapse
Or maybe not:
http://www.google.com/support/forum/p/Calendar/thread?tid=2ea3bd8c9b0c61da&hl=en

[Q] HTC Synch no work with Froyo Outlook Calendar

Ok..finally got my Desire to Froyo..have been quite happy until I noticed that I can no longer upload Calendar updates to my PC's Outlook calendar.
I can make changes on the my Windows 7 PC's Outlook Calendar and have that go to my Desire but any Calendar changes on my Desire will not synch up to my PC's Outlook calendar. There are no problems with synch'ing contacts. Yes, I used the PC Synch calendar on the Desire.
This wasn't a problem before. Is HTC Synch not 100% compatiblewith Froyo?
Thanks for any insights.
PS:
1) Tried uninstalling/reinstalling HTC synch - no change there.
2) I've also noted that recurring entries in the calendar (eg: Birthdays) are getting duplicated on the days they occur (ie: 2 entries in the same day). Also, there are duplicate contacts being produced too.
sorry i'm not going to be much help here but i agree that htc sync is unpredictable at best. i constantly have to reboot my pc or phone or both to get sync to work and now my contacts have stopped syncing. again.
you might want to search for a leak of the updated version of htc sync to see if that helps. i'm assuming that it was pulled for a valid reason but it might be worth a try ...
DesireOwner10 said:
PS:
1) Tried uninstalling/reinstalling HTC synch - no change there.
2) I've also noted that recurring entries in the calendar (eg: Birthdays) are getting duplicated on the days they occur (ie: 2 entries in the same day). Also, there are duplicate contacts being produced too.
Click to expand...
Click to collapse
I also have the same behaviour, new entries in the phone calendar are not added to the outlook calendar despite being flagged as "PC Sync"
For the birthday thing, I think that it is to do with the info you have stored against a contact in their contact card in outlook, if you have a date for their birthday in the details section of the contact, then sync repeatedly adds it to the calendar for you, even if it is there already
I have the same problem. So I've moved all Calendar entries in Outlook to temporary forder, then from Desire removed Outlook account, manually deleted all Outlook calendar entries in Desire's Calendar (they have left there, despite of account deletion) , then recreated Outlook account (Calendar after all these steps synced OK), and moved back all Calendar entries in Outlook from temporary folder back to main. This solved the non sync problem.
After all I've talked with Exchange specialist. He said, that for some reason Calendar database in Desire become corrupt, and after that the syncing become unimpossible.
Ok, I've managed to fix this (I think anyway!) works for me with outlook 2003, Couple of steps:
Step 1 (optional) gets your missing items onto your PC:
In HTC sync Manger (on PC) go into "settings" then calendar, then click properties, untick deafult calendar and then when selecting the folder to sync with, create a new calendar "temp" or something
Now sync with that calendar: for me this meant that everything on my phone (including the items not uploading before) now goes into this new calendar
Now go back and revert to syncing to the original calendar (the default calendar or me) and lo and behold the missing items now sync up to that too
I thought this was everything sorted, but new items created in the phone still don't sync up to outlook....
so Step 2:
On phone, go into settings, applications, manage applications, all
then for calendar and calendar storage apps go in and "clear data", this will leave you with an empty calandar on your phone, but don't panic...
in HTC sync manger (on PC) go into settings and unselect contact syncing (otherwise the PC will overwrite contact info)
Then go into "repair" and select option for PC to overwrite phone
you can now reselect contacts to sync too under settings menu in HTC sync
Having done this, everything is back on my phone and (for now at least) new appointment items created on the phone sync up correctly too
Hope this helps someone,
P
THANKS!
GENIUS.
popkid's solution works. HTC should employ you..none of their ideas worked, your's did.
1000 cheers for taking the time to work out and post the solution!
Caution HTC Sync 3.0.5422
(Bravo_Froyo_HTC_WWE_2.09.405.8-1.21.405.2_release4dua3bcrut4wrv30)
3.0 does not have the feature to do a repair - force copy clean from handset or PC.
For me, sych has resulted in a large number of yearly recurring all day events being duplicated and copied with a one hour adjustment - the new ones run from 1:00-1:00 and thus span two days.
I am back using 2.0.33 (which is not without bugs either)

[Q] Contacts - Exchange, Windows live, Facebook and Linkedin

I don't have a Windows phone, yet, but I am trying to prepere my contact lists for my new phone.
This is how I started:
I have an private exchange account with about 200 contacts.
I have made my exchange account a Windows Live, because i use mye exchange account with MSN Messenger (about 80 of 200 contacts)
In Windows Live, I have connected Facebook and Linkedin to sync contacts from this services.
How will this exampel contact look on Windows Phone ?
Exchange: Don Johnsen, [email protected], company phone: 1122334455
Windows Live: Don Johnsen, [email protected]
Facebook: Don Johnsen, [email protected], privat phone: 5544332211, Works for Company1, Private adresse: Privatelane 123
Linkedin: Don Johnsen, [email protected], Works for Company1, Company1 adresse, Company fax nr: 55555555
How will the calender look on Windows Phone ?
Will I get facebook events in the calender ?
You don't get Facebook events in the calendar by default. I don't know if there's a way to get them to show there.
Your LinkedIn contact info will show as Live. You can link multiple sources to one contact card, it works fairly well.
Thanks.
Someone with an example of a contactcard with multiple contact info ?
What profile pictures will it use, or can I change from facebook, Linkedin or MSN ?
Will I be able to choose mailadress to send to ?
By default it uses the picture from Facebook, but you can change that and use a photo from a different contact source or from your phone.
Yes, you can choose email addresses.
It's difficult to show a contact card because there's no way to make a screenshot. There are pictures on the internet, a quick Google search will help you.
basically what happens is that you can "link" contact cards together, so that way you can see all the different information from the different places in 1 card. the disadvantage is that you will get double ups (so if you had the same email address for the person across 3 places, you'd see it 3 times in their contact card with it saying where each came from).
as for editting details, i'm not sure but from what i'm aware, you edit for 1 type. so for example, you had 1 contact with 3 different locations for data (your exchange, windows live, facebook), you cannot edit facebook of course, so what would happen is you would be given the option to edit which one you want (your exchange or windows live). so if you wanted the data to sync, you would have to edit twice, one for your windows live and one for your exchange. somewhat sucks, but that's the way it works. there might be third party applications (desktop) that can sync exchange with windows live regularly so you don't have to worry, but i'm not familiar enough with it.
I am having an issue with syncing new contacts. I connected LinkedIn to my Windows Live account. It updated some of my contacts that I already had and added others that were only in LinkedIn and not in the Live account.
They are showing up correctly in my Live account but the new contacts and updated info that LinkedIn merged are not syncing/showing on my phone.
Any ideas how to fix this?
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoiud these problems, or am i wrong?
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
Any advices how to avoiud these problems, or am i wrong?
Click to expand...
Click to collapse
My problem is the same as your number 2 problem. If anyone knows how to sync all the data it would be greatly appreciated.
I tried to google it and realized, that I am not the only one in the world with the same problem. There are lot of people with that problem and it seems, that it may appear during time, first everything is synced right from live, and then it stops working, phone numbers and pictures dissapear etc. Also, there is no answer to that problem from MS.
So, I tried following:
1. Deleted all my contacts from live
2. Diconected all the social networks in live.
3. Synced my phone with live, so there were no contacts on my phone as well
4. Deleted all account on my phone (facebook)
5. Restarted the phone
5. Imported contacts from gmail to live again
6. Connected live with facebook and linkedin again
7. Synced my phone with live
At first, it seemed to work, my gmail contacts appeared with numbers again.
There were no pictures at gmail contatcs that should have them (even that during my first sync, they were imported)
And the worst thing is, that when I started syncing my liveID to my phone it went to same weird loop. I have 350 contacts in live, but the syncing doesnt seem to stop, right now it says it is syncing contact 10000 (!) and continues to sync (also reported by many other users on MS answers forum).
So, the whole thing seems to be totally screwed.
Any advices?
I wonder if a hard reset then resyncing with my Live account would work. I'm not sure if since I added the LinkedIn relationship after the initial transfer that is the problem.
So, I hardreseted and the problem remains. It is probably caused by some incompatible data from gmail (i gues it could be HTC Sense notes about my facebook links on android). Most bizzare thing is, that it doesnt happen when you sync the same contacts directly with gmail. Hotmail is definitelly ****ed up and nobody at support is trying to solve this. There is couple of really desperate guys at MS forums.
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoid these problems, or am i wrong?
Click to expand...
Click to collapse
All I did was to setup my Contacts in Windows Live uploading them from Outlook in the first place. Then I cleaned them up and finally I added my Facebook account.
The phone automatically matched more then half of my contacts and linked their accounts. I needed to manually link some of them because of accents in their names, but that was not a problem.
i think i may hit some these problem when i install windows phone 7 (currently running android). im looking at sorting out my calenders and contacts and need some advice. here is my setup:
i have 7 email accounts i want to sync with my phone:
2x windows live (1 main one and 1 work one)
2x google mail (1 main one and 2 work ones)
1x yahoo 1
1x ISP (virgin media)
1x work
currently i use outlook 2010 to send/recieve mail from all of them, and manage my contacts that i use. the contacts are managed as follows:
main gmail: phonebook contacts (i.e. everyone i have a phone number for)
work gmail: no contacts
yahoo: online addressbook with outdated contacts (not managed through outlook)
ISP: no contacts
work: no contacts
work windows live: work contacts (email only)
main windows live: a mix of everything, some outdated contacts
on top of this, my facebook and linked in accounts are linked to my main windows live account.
for calenders, i currently run 2, 1 from outlook, and 1 from windows live. the outlook calender is automatically synced with the main gmail calender through the google calender sync app on the pc.
my questions are:
1. what is the best account to have the 'phonebook' contacts in
2. does windows phone 7 merge all addressbooks into 1 big address book
3. if i wanted to kep my contacts/calenders synced between all my email accounts and my wp7 device, how could i go about this?
4. if i had the same address book in each mail account, would i end up with multiple contacts/multiple details in my address book on my phone?
the reason i have so many email addresses is a do freelance work on the side of my studying, and i have a seperate email account for each client i do work for. i also use things like yahoo groups and the google services.
i suppose an additional question would be:
5. can i merge all the email account into 1 account, and seperate the emails into groups (this would need to be done on the pc and on the phone). this would probably cut down my email accounts 4!
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
ajua said:
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
Click to expand...
Click to collapse
i think it does. i suppose one of my other concerns is that i dont want all of my windows live contacts in my phonebook, as they are email only. is there a way of only listing contacts with phone numbers? i think what i am going to do it set up mail forwarding, and then have the mail sorted into folders in my windows live account. i have aquired a lot of contacts over the years and im sure i dont need/use about 75% of them any more!

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