[Q]4G Connection problem after update - EVO 4G Q&A, Help & Troubleshooting

Guys, having a serious problem here to connect 4g network. I m working at Dallas, TX, where 4g network is available. Here is what happened.
I flashed the latest radio updates, 2.15.00.09.01 (not combination version, just radio), then I used HBoot way to update PRI to 1.77_003. Then problem showed. when I tried to connect 4G, the status looping in "turning on...scanning(in 1,2 secs)...turning off...turning on....". I started to ask questions in here and central. Meanwhile, I downgrade to 1.34_003 since there is no solution. But, strangely, the same problem showed(i pretty sure that 4g works on the 1.34_003 before).
Tonight, I heard Fresh 3.3.0.1 out, so I flashed at the first time(wipe cache & Dalvik, no data wipe yet), also flashed flipz radio zip file to 1.77_003, problem is still on. On the other hand, someone from android central suggest to delete wimax.tree.xml, i did, still no fix.
At the last and now, I wipe everything, partition sdcard, flashed fresh 3.3.0.1, then downgrade to 1.34_003. When I tried to connect 4g, at the very first time, after half-min, the status shows "unable to start 4g", if i try to connect again, the status will be in the "turning on..." forever, i have to reboot to stop it, after reboot, the status of 4g network shows "failure". I did PRI "OTA" updates (##786# Way) to 1.40_003, same situation. Now, I m really afraid I broke something, and brick my 4g connection.
anyone can give some help here?

Updates:
I flashed WiMax again this morning, suprisingly, 4g status finally starts with "turning on... --> Scanning ---> Connecting to Sprint ---> Scanning". Unfortunately, it still cannot connect successfully. I tried to delete tree.xml, still doesn't work.

Related

Help. 4g and wifi broken!!!

So I was really dumb and for some reason tried to install the some older wiimax (unknown version, file name is "new wiimax") update (when everything was already working well and I might have already had that Wiimax version) and now my 4g and Wifi don't work at all.
When I try to turn on 4g or wifi the toggle just grays out and hangs and I have to reboot to try again. The phone itself doesn't hang, just the row to toggle 4g and/or wifi. Sometimes it will say failed but usually it just greys out and hangs.
Now I am rooted and currently have Myns Rom RLS 4 installed. I've tried to install the latest wiimax version (26023) but it says error: bad wimax.zip file?
Basic
Well let's start with the basics. When you boot into recovery is s-off? Did you make a stable nandroid backup? Have you done any of the 4g or wifi diagnostics? When you do your diagnostics go ahead and post the results.

Very big problem with my Desire and Wifi Connection

Hey guys,
im running a Desire with the newest Leedroid Rom. Everythings working perfect,
except the wifi network connection.
My Problem:
After i updated from branded 2.1 to 2.2 with OVA Update, i cant connect to any
encrypted wifi. I dont get an error or something, it just tries to get a ip adress
and then it says Connecting... and then it starts again from trying to get an
ip-adress and so on and so on...
The only thing thats working is to connect to an open wifi hotspot.
Things i tryed:
- Other Router, other settings, other decryption, other keys,and so on
It has to be a problem in updating process, cause with 2.1 it works and after i
update to 2.2 i cant connect to any wifi anymore.
I really need help cause i think this cant be a hardware problem, cause everything else is working.
Sry for my english, tried my best
nge89
Do a full wipe and flash leedroid again.
I have done full wipes like 100 times, also im always testing new roms,
so i was on modaco,leedroid,cyanogen and installed them many times.
So that cant be the problem
nge89
First how do you do a full wipe?
Second what is a OVA update? is it the same as OTA? And what does the update have to do with your wifi not working on leedorid? Did you OTA update form a rooted 2.1 rom?
Has wifi ever worked on 2.2? What radio are you using?
I do a full wipe with all 4 wipe options, dont know the exactly names.
Yeah sry,with OVA i mean the OTA.
No, i did a OTA Update from a branded unrooted 2.1 Desire to the branded 2.2 Froyo version. And wifi NEVER worked on any 2.2 version.
I just rooted my phone when i was on branded 2.2 version, cause i wanted to
try some of the nice roms.
In this time i never used wifi, only mobile network connection, cause i was long
time not at home and couldnt use any wifi, now im back here and trying to solve
my wifi problem.
Just checking my Radio version and i have 32.36.00.28U_4.06.00.02_2, but i dont
know why, thought i had installed a newer
Should i try the 32.49.00.32U_5.11.05.27?
nge89
nge89 said:
I do a full wipe with all 4 wipe options, dont know the exactly names.
Yeah sry,with OVA i mean the OTA.
No, i did a OTA Update from a branded unrooted 2.1 Desire to the branded 2.2 Froyo version. And wifi NEVER worked on any 2.2 version.
I just rooted my phone when i was on branded 2.2 version, cause i wanted to
try some of the nice roms.
In this time i never used wifi, only mobile network connection, cause i was long
time not at home and couldnt use any wifi, now im back here and trying to solve
my wifi problem.
Just checking my Radio version and i have 32.36.00.28U_4.06.00.02_2, but i dont
know why, thought i had installed a newer
Should i try the 32.49.00.32U_5.11.05.27?
nge89
Click to expand...
Click to collapse
Yes looks like 2.1 radio, try the newer but do not pull the battery during the update it will reboot twice and don't touch anything during the process. I take no responsibility for what happens and I suggest you do some searching on the radio flashing process. Also don't forget to check the md5 of the download.
Might sound a bit scary but if you follow the procedures and don't do anything stupid it should go well.
i encountered the same problem only i'm on 2.1 after downgrading from 2.2 and rom jumping. did a wipe and even tried to nand restore my original stock rom. is this a radio error?
the phone was working fine. this issue happened to me while i was trying to fix a battery drain problem, i did a dalvik + cache wipe and the battery was fixed but the wifi started doing this. my phone could still be on the 2.2 radio
ByteFalcon said:
i encountered the same problem only i'm on 2.1 after downgrading from 2.2 and rom jumping. did a wipe and even tried to nand restore my original stock rom. is this a radio error?
the phone was working fine. this issue happened to me while i was trying to fix a battery drain problem, i did a dalvik + cache wipe and the battery was fixed but the wifi started doing this. my phone could still be on the 2.2 radio
Click to expand...
Click to collapse
Would be nice if you would post the radio version
was about to edit my post with the info, you beat me to it
Radio: 5.11.05.27
HBoot: 0.93.0001
Im now also on 32.49.00.32U_5.11.05.27. Still the same Problem.
That u can imagine how it looks like:
1. Wlan -> power on
2. Select my Wlan Acess Point
3. Type in my Wlan Key
4. Its says Wlan -> " The Connection is now being established"
5. Wlan -> "Authentication with "Wlan Accespoint name" "
6. Wlan -> " Not Connected"
7. Wlan -> "Scan..."
After this steps it repeats from step 4-7 again and again and nothing is happening.
nge89
Also tried with another keyboard, in another thread someone said it worked for him
with another keyboard. But not for me, still the same problem.
nge89
ok i fixed the problem and now Wifi works perfectly!
I downloaded the same version radio and flashed it again from AmonRA recovery and now the Wifi and mobile network work just fine.
I got the radio from this thread and it has the instructions on how to flash the radio.
http://forum.xda-developers.com/showthread.php?t=687464
I just flashed the radio with clockworkmod and with install zip from sdcard. Is that wrong?
You had the same problem like me?
Nge89
Sent from my HTC Desire using XDA App
no its not wrong, thats what i did only with AmonRA. yeah from your description i had the same problem. The wifi would detect my wireless network but would refuse to connect and kept giving me "unsuccessful" errors.
The problem is, that i dont get any error.
Sent from my HTC Desire using XDA App
Some one any idea?
flashing the radio again didn't fix it?
Did you try to disable any protection (wep, wpa, wpa2) on your router and then connect? Also try to disable dhcp on your router and assign static IP adress to your HTC device. I had problems connecting to wifi but after I assign static IP everything is ok.
Yeah, i can connect with disabled security. With static ip and crypted wifi it
doesnt work, i cant connect.
nge89
Then your problem most probably lies in "shaking" between HTC and router. Did you try with basic 64 bit or 128 bit wep? In many cases shaking troubles occur when one device doesn't support encryption of another. For example I had troubles connecting my windows 7 because of ****ty drivers off my wireless card. I could only use wep. Also can you check that portable wi-fi hotspot in wi-fi hotspots is disabled? And try to add your wireless manually so when you enable wi fi it should connect you automaticly without having you to enter your password.

[Q] Data network not connecting

Hi. Well I had rooted my phone and was running CM6.1.1 with snapdragon kernel. When the evo shift came out, I bought it and changed over to the shift. 3days in to using shift, the micro usb port failed and would not charge. It wouldn't even recognize when connected to my computer. So had to go and return it.
But when I changed over to evo, it started having problems with data connection. I could make calls but it would not be able to connect via 3g. It could connect through wifi but that was it.
So I unrooted my phone using .ruu and haven't tried it yet. Could you guys help me out and advise me in what option I have. Thanks again.
I had a similar problem when I had my hero....I lost 3g and ended up finding the solution was to wipe all, flash a sense rom and then go back to cyanogen....
Thanks. I'll try that and see what happens. I'll switch to evo tomorrow and see how it goes..
i had a similar problem with 3g data being very faulty after i updated all of my radios to the latest versions. what i did to fix the problem was full data/cache/dalvik wipe and then flash the radio: EVO_Radio_2.15.00.11.19, flash the wimax:EVO_WiMAX_27167_R01, and flash the PRI: EVO_PRI_1.77_003. Prior to that, i had the latest PRI and it would constantly screw with my data connection, so whatever you do, do not update to the latest PRI. Its actually been said that something weird is up with it and that this problem is common.
the radios can be found right here:
http://forum.xda-developers.com/showthread.php?t=715485
good luck man, hope this helped!
I have the same issue. I went from CM7 to a sense ROM and I still dont have date even after the new radio updates. Is there anything else I can do?
Have you already tried reverting back to your old radio that worked?
sure did. Nothing.
I actually did a full unroot using ruu. Then started my phone again back in stock mode. It worked after full unroot. Now I re-rooted my phone and back to using CM6.1.1 with snap dragon kernel.
Same Issue Please Help
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
roger69504 said:
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
Click to expand...
Click to collapse
going to a sense rom, dialing ##data# and then entering your msl, then going to edit mode, top section, hit menu, and do a reset?
this usually fixes alot of data issues from what i am aware. It won't harm your phone anyway.
Yeah I have tried the ##data# restore multiple times and still nothing. It will reboot and begin the hands free activation but it never successfully completes it. Afterwards when I try to update profile it just sits in a loop saying "the network is preparing you services..." for 20 mins and then times out with nothing happening. I even tried the ##data# restore method again after reading this, for good measure, and still nothing.
Is it possible to connect via 4G and update my profile even tho I cant via 3G? I'm about an hour away from any 4G service I think Cincinnati may be the closest.
this is extremely frustrating and the worst part is that I dont know how it happened as I followed every instruction to the tee and Ive flashed mutiple multiple ROMS over the last 6 months and have had no problem until I tried going from CM7 to myn's warm2.2 rls5. After flashing the ROM and wiping EVERYTHING except the SD card I flashed the new Radio's (Cualkin's Combo pack with the newest Radios) and that's when I noticed the data connection was gone. I'm not sure as which step of the process caused the issue as I didn't notice it until I began to go thru the initial setup on the phone and was unable to connect to my gmail account.
I have backed up a few versions of rom's. Would they have the Data info I need and maybe a could just copy and paste a file or does this info need to be downloaded from sprint in order to setup the phone?
Please any advice??? I'd like to try all my options before I reroot and exchange it, If unrooting and returning is my only option can someone please point me to a good guide for the process? I used Unrevoked 3.21 for the root.

Issues connecting to 4g/Wimax

I partially solved my issue in another thread, but still cannot connect to 4g. I had initially thought my RSA key was gone, but was able to find it in an old nandroid and reflash it. KeyChecker now says my Key is Ok. I verified my MAC address is correct and have flashed the most recent wimax radio. I have also updated my profile and prl. However, I still cannot connect to 4G. I was in Minneapolis in a strong 4g area and turned on the 4g. It turns on, scans, says connecting to sprint, and then quickly returns back to scanning, finds sprint, tries to connect, then scans again. I tried this is multiple spots all over the city but still couldn't connect. I am running Fresh 3.5 with the stock kernel and have connected to 4g in the past prior to temporarily losing my keys. I have flashed different sense and aosp roms with the same result. Someone please help! I am stuck! I would like avoid unrooting if at all possible, but will if that is a last resort.
I would call Sprint tech support and see if they could do anything from their end. You can try changing kernels or flashing a rooted stock rom to see if the problem gets corrected. For a rooted stock rom, download this and flash from recovery after doing a full wipe. Make a nandroid backup of your current setup first.
posting & replying via the XDA Premium app.
OK, Sprint was no help. As of now, my wimax key is intact and Mac address correct. If I am on Fresh rom 3.5 and turn on 4g in a solid 4g area, it turns on, scans, finds Sprint, then disconnects, over and over, never really connecting. Any other Rom I have tried, both sense and aosp, 4g won't even turn on, it just gets stuck at "turning on". I have also tried different kernels. I don't know what else to do. I upgraded my radios and profiles, would downgrading do anything?
Sent from my PC36100 using XDA App
I'm experiencing the same problem as you. Every since yesterday afternoon, I can't connect to 4G. It scans...connecting to Sprint.....scanning..etc. I never lost my keys though.
Sent from my Synergy Powered EVO
legasus233 said:
I partially solved my issue in another thread, but still cannot connect to 4g. I had initially thought my RSA key was gone, but was able to find it in an old nandroid and reflash it. KeyChecker now says my Key is Ok. I verified my MAC address is correct and have flashed the most recent wimax radio. I have also updated my profile and prl. However, I still cannot connect to 4G. I was in Minneapolis in a strong 4g area and turned on the 4g. It turns on, scans, says connecting to sprint, and then quickly returns back to scanning, finds sprint, tries to connect, then scans again. I tried this is multiple spots all over the city but still couldn't connect. I am running Fresh 3.5 with the stock kernel and have connected to 4g in the past prior to temporarily losing my keys. I have flashed different sense and aosp roms with the same result. Someone please help! I am stuck! I would like avoid unrooting if at all possible, but will if that is a last resort.
Click to expand...
Click to collapse
Same exact thing here. Took me hours to figure it out but here's what I did..total pain in the arse! I basically updated radios in succession. I loaded an old Sprintlovers PC36IMG.zip that had all the old radios (pri 1.77). After that I updated radios again, pri 1.90. Loaded up my Dark EVO 2.2 ROM, made sure 4G was working. Then while in recovery I flashed Caulkins .zip with all of the newest radios, loaded CM7, loaded GAPPS and BAM...everything is working great....total pain and probably a lot of unnecessary steps, but it worked!
As an update, I ran wimax_ mtd in terminal and it ran through fine, everything passed and was OK, except next to "check firmware file" it says not match and next to "verify app fireware key" it says not match. Any ideas what that means?? Can you give me exact details with file links to how you fixed yours?
Sent from my PC36100 using XDA App
Nevermind guys I got it to work I had to update "profile" then tried again and bam 4G 1 bar
Sent from my Synergy Powered EVO
I have tried to update my profile as well, but that did not work
Sent from my PC36100 using XDA App

[Q] No 3G!!!!!!! HELP!!!!

Hey guys,
Wondering if you guys can help me out. Not sure if anyone else has had this issue here.
My wife's EVO gets no 3G. We both have EVOs and live in a 3G area. I rooted both phones. I rooted mine a while back before the OTA 2.3 update with Unrevoked, so my hboot is still the 2.10. I rooted my wife's EVO just last week with Revolutionary b/c she installed the OTA 2.3 update.
My wife had been complaining that her phone is slow with data connectivity even before I rooted the phone. Since the closest Sprint repair store is about 30 miles away, I wanted to try and fix her phone to avoid the drive. Plus I like troubleshooting and learning more about Android.
I have used various ROMs on my phone and currently like MikG 2.55. Both our phones are currently running MikG 2.55. Now with this ROM, I noticed that if your phone is not connected to 3G, it will give the 1X icon instead of the 3G icon. My wife's EVO doesnt connect to 3G where as mine does.
I've updated her PRL and Profile through system updates in the settings and still nothing. I did notice that her EVO is using a different radio than mine so i thought maybe falshing her radio might make a difference. Only this is, that I have been researching and a lot of people are saying not to flash radios b/c it can cause problems.
My phone has
Hboot 2.10.0001
PRL version 60681
PRI version 1.90_003
Baseband version (radio) 2.15.00.11.19
ROM MikG 2.55
My wife's phone has
Hboot (pre-root)2.16.0001 (rooted) 6.1xxxx
PRL version 60681
PRI version 2.15_003
Baseband version (radio) 2.15.00.08.08
ROM MikG 2.55
I believe the Hboot versions have no reason why she can't connect to 3G but not sure of the PRI version, radio version. I've also been thinking about flashing the radio/PRL/wimax combo but wanted to get the experts say on it first.
I do not want to mess up her phone b/c it took me a long while to convince her to switch over from her IPhone 3gs (she was having issues with her Iphone). I want her to start loving Android, as I do, over Iphone.
Please help,
Thank you
Try to toggle the airplane mode on and off about 3 times while 3g is on..see if that makes a different perhaps resets it. Can also turn of 3g a few times. I had this before and I am not sure what had happened, but i just messed with the 3g toggle and airplane mode then it started working.
Try to flash the new stock rom in the forum. Wipe the cache and dalvik maybe its just that? Did it ever work after you rooted the device?
I haven't tried the airplane mode trick. I will as soon as I get home.
When I flashed the new ROM I did wipe data/cache and dalvik cache.
When I first rooted her phone I flashed a different ROM (Rainy Day). We still noticed she had real slow data connection but it would show the 3G icon. It probably still shows even if its not in 3G. The Rainy Day ROM was too glitchy (I had it also for a day) so I flashed both our phones to the MikG 2.55 (which I had previously on my phone, very stable ROM). That is when I noticed her phone would stay with the 1X icon.
As soon as I try the airplone mode toggle 3G, I will report back to see if it fixed her problem.
Thanks sup3rn0th1ng

Categories

Resources