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Ok, so I had rooted my phone and was attempting to install a custom ROM when I accidentally put the wrong PC36IMG.zip file to my sd card. When it went to HBOOT and asked to update I said yes. It did not update and this is what I get Radio V2- Fail, System- Fail, and WIMax- Fail. When I try to reboot it comes up to the HTC EVO 4G white screen and it stays there. Doesn't do anything. Tried to reload the corret PC36IMG file but I still get the same error. I've been reading through the forum and cannot find find anything that describes my problem. I've tried different solutions but my problem is that I cannot get tomy sdcard and the computer will not recognize my Evo as a drive. I also tried getting to the Recovery screen but it doesn't bring it up. When I select Recovery it goes to the white HTC EVO 4G and it stays there. Any help will be greatly appreciated.
Thanks
Laurido92 said:
Ok, so I had rooted my phone and was attempting to install a custom ROM when I accidentally put the wrong PC36IMG.zip file to my sd card. When it went to HBOOT and asked to update I said yes. It did not update and this is what I get Radio V2- Fail, System- Fail, and WIMax- Fail. When I try to reboot it comes up to the HTC EVO 4G white screen and it stays there. Doesn't do anything. Tried to reload the corret PC36IMG file but I still get the same error. I've been reading through the forum and cannot find find anything that describes my problem. I've tried different solutions but my problem is that I cannot get tomy sdcard and the computer will not recognize my Evo as a drive. I also tried getting to the Recovery screen but it doesn't bring it up. When I select Recovery it goes to the white HTC EVO 4G and it stays there. Any help will be greatly appreciated.
Thanks
Click to expand...
Click to collapse
What recovery u useing?
Sent from my PC36100 using Tapatalk
I really can't tell you. I have no idea. I'm new at this rooting thing so I don't know. How can I find out?
BTW sorry if I posted this in the wrong section.
do you have rom manager on your phone? are you currently rooted?
I thought I was but I cannot do anything or get to any screen thoer than the HBOOT, BOOTLOADER, and HBOOT USB screens. I cannot access the sdcard. I'm pretty much stuck on that white screen. Tried ADB commands but it says no device, or device not recognized. What are my options? Go to Sprint and get a new one? Please help!!!
Try selecting HBOOT USB and push a recovery image through adb commands. Look at Toast's guide "How to Root" in the development forums. Since you can still get to the bootloader screen, you are not bricked. But since you do not have a custom recovery, you will have do a little adb.
Sent from my PC36100 using XDA App
I beleive I have the Amon RA recovery but don't know how to get to it. I will give it a try and see what happens.
Thanks
Can you be a little more specific. I'm trying to do an adb push and it's telling me device not found. Am I doing somthing wrong?
Laurido92 said:
Can you be a little more specific. I'm trying to do an adb push and it's telling me device not found. Am I doing somthing wrong?
Click to expand...
Click to collapse
Did you select hboot usb in the bootloader screen? This should allow communication with your PC. If not, you will have to pull the sdcard out of your phone and insert it into a card reader and then copy over a good PC36img.zip file. Then put it back into your phone and press vol dn + power to boot into the bootloader. It should then recognize the .zip file you just loaded and ask you for an update. Press vol up to select yes.
Then go to Amon_RA's thread in the dev forum and follow his instructions on installing his recovery.
Sent from my PC36100 using XDA App
I tried the card reader in my laptop and my pc and neither will recognize the card. I'm going to try my wife's netbook and see if it reads it.
Thanks
wont recognize it... sounds like a bad card or bad microsd to sd adapter
just follow what the others have stated
boot to bootloader, choose hboot usb
your computer will show you the screen like you inserted a sdcard and ask if you want to browse it
do it! and delete the bad file.
then while you are there format the drive in my computer and see what happens.
if nothing,, see my other recomendation.
preferred method ( ??? )
boot to bootloader screen
fastboot will be highlighted, hit the power button, you are now in fastboot mode
then use adb to flash the amon ra 1.8 recovery.
(you can also try "clear storage" but i have never done this so do not know if it only clears sdcard)
just look for that thread in the dev. section and folow the instructions to a T on how to install amon ra 1.8
i made a possible flawed assumption above.
amon ra 1.8 can be flashed using fastboot, i did not do mine that way and assumed it means boot into bootlaoder and choose fastboot, then flash using adb.
if that is incorrect, i apologize.
lastly have you tried pulling the battery.
Ok, here's the latest update. I used my wife's netbook and it read the card. I removed the bad PC36IMG and replaced with a good one. Rebooted to the bootloader menu, updated the PCC36IMG and everything is good.
Thanks to all that helped and recommended different slutions. I really appreciate it.
Hey all. Need help as usual. I "rooted" using unrekoved3. I'm a mac user and that's the reason i chose unrevoked. But now I'm thinking i should have jusr rooted from a pc. I dont think i have full rooy. Heres what i did.
1. Download unrevoked3 for mac. Opened file, ran program, rooted phone.
2. Downloaded titanium backup. Performed a full user/data and app backup.
3. Downloaded busybox.
4. Downloaded rom manager. Clicked clockwork option.
5. Downloaded terminal emulator
Verified root by typing SU, got #.
6. Accessed superuser permission app.
7. Downloaded setcpu.
8. Downloaded root manager.
I never ran a pc36img file on the phone. When i go into bootloader and try to do a nand, the screen stays on htc evo 4g white screen. When i enter bootloader, some text flashes for a second that says pc36diag.zip and pc36nbh.zip... no Image! I think i missed a step.
I had 2.2 before root, thats why i chose unrevoked3. I am thinking about unrooting but i dont know how to on a mac. It seems i need to download htc sync which there are no links for a mac.
I dont know what to do. Should i unroot on a pc and reroot using a better method? Im driving to va, currently in TN. Ill be mobile so please reply and or msg me on gtalk: [email protected]. thanks guys
Sent from my Evo 4g from inside my Evo X.
I think once you go into the bootloader screen, there should be an option to go into recovery mode.
sent via HTC EVO
i tried doing that. the phone wont go into recovery mode. it just stays on the white htc evo 4g screen. the exact message i get when i go into bootloader is this...
sd checking...
loading... [pc36imgdiag.zip]
no image!
loading... [pc36diag.nbh.zip]
no image or wrong image!
loading... [pc36img.zip]
no image!
loading... [pc36img.nbh]
no image or wrong image!
then it goes back to the bootloader screen, if i select power down it will boot normal. if i select recovery, it freezes on white screen
I'm a total noob to EVO and I am getting the same result too...
Altough I rooted via PC. I was on 2.2 stock from the box and I used unrevoked3 as well. Everything seemed to be OK and I showed root and S-OFF but after downloading ROMManager and trying to do a nand backup, I keep getting this same message during bootup. If I let it do its thing, the phone seems to work OK... but I don't think I have root anymore. I tried to load wireless tether and it tells me that I need root, so I assume I am no longer rooted.
Could it be that I need to load a recovery onto SD? I'm gonna try and do unrevoked3 again and see if it will give me root again...
EDIT: when I try to go to recovery, I get the black screen with the red circle and ! and it doesn't do anything. I have to do a battery pull.
hah funny story, IT IS SUPPOSED TO FLASH THAT TEXT. this is the phone checking itself for a manual update. i have no idea why you cant go into recovery. try reflashing with rom manager again, but this time, i would reccomend the alternate recovery (amon ra)
thanks, I'll try that
what do I do, put amon ra on the sd?
http://forum.xda-developers.com/showthread.php?t=705026 recovery thread
im personally not a big fan of clockwork...
i prefer fastboot method, if you have a pc handy. need the tools folder of the android sdk and put the recovery file in the same directory as fastboot (should be /android sdk/tools unless you change install folders)
although you can flash recovery w/o pc using adb method. get astro or another file manager so you can move files around easily on /sdcard/ put the recovery file on the sd card and check if you have flash_image. if not, i have it attached and then just put it on the root of the sd card as well. then follow instructions on the recovery thread.
if you need the flash_image, go into the .zip and extract it to sd card root.
OK SO, I DONT THINK IM A NOOB, BUT APPARENTLY I AM. MY HTC EVO 4G IS ROOTED, AND IM RUNNING CM7. FOR SOME REASON MY RADIO HAS BEEN ACTING UP. MY CALLS DONT GO OUT, AND MY FRIEND SAYS MY PHONE WOULDNT RING AT ALL. I TRIED TO BACKUP, RESTORE, AND EVEN HARD RESET MY SUPERSONIC. NOW, IM STUCK AT THE BOOT SCREEN. IVE WIPED THE DELVIK, THE DATA, AND THE PARTITION. NOTHING. IT WONT LOAD PAST THE ORIGINAL HTCEVO SCREEN. I DONT KNOW WHAT TO DO. ALLL I REALLY CAN ACCESS IS THE BOOTLOADER, AND RECOVERY. IN RECOVERY, MY SD-EXT WONT LOAD, I CANT CREATE A BACKUP, AND I CANT RESTORE. WELL I CAN, BUT I CANT MAKE IT PAST THE BOOT SCREEEEEEEEN. HELP PPLS. PLEASE.
Click on amonRA in my signature to download its PC36IMG.zip file and place it on the root of your SD card (not in any folder). Turn off your device. Now simultaneously press the DOWN volume button and the power button until your device starts. After a short pause, a few lines of text will flash across the screen. Look at the top of the screen and see if it says "S-OFF". Hopefully, it does. If it displays "S-ON" then you will need to re-root. Anyway, the bootloader *should* auto-detect the file and prompt you to install it. Follow the prompts to install. Installation should take no more than 10 seconds. When it is complete, select recovery from the available options on the left side of the screen. If all went well, you should boot into your new recovery. If so, go to the wipe menu and wipe EVERYTHING in it EXCEPT the SD card. After that, try to flash a rom. Do not attempt to restore a nandroid backup unless your backups were created with amonRA. If you are able to flash a rom, be very patient during the initial boot. It may take a while. Let it finish. Get your mind set to wait 30 minutes even though it shouldn't take that long.
Posting & Replying from my EVO 4G
dougjamal said:
Click on amonRA in my signature to download its PC36IMG.zip file and place it on the root of your SD card (not in any folder). Turn off your device. Now simultaneously press the DOWN volume button and the power button until your device starts. After a short pause, a few lines of text will flash across the screen. Look at the top of the screen and see if it says "S-OFF". Hopefully, it does. If it displays "S-ON" then you will need to re-root. Anyway, the bootloader *should* auto-detect the file and prompt you to install it. Follow the prompts to install. Installation should take no more than 10 seconds. When it is complete, select recovery from the available options on the left side of the screen. If all went well, you should boot into your new recovery. If so, go to the wipe menu and wipe EVERYTHING in it EXCEPT the SD card. After that, try to flash a rom. Do not attempt to restore a nandroid backup unless your backups were created with amonRA. If you are able to flash a rom, be very patient during g the initial boot. It may take a while. Let it finish. Get your mind set to wait 30 minutes even though it shouldn't take that long.
Posting & Replying from my EVO 4G
Click to expand...
Click to collapse
for some reason, i cant place the img on my sd card? its odd but its saying "insert a disk into drive E" unless im doing it wrong, im not sure i can place anything on my sd card without selecting "turn on usb storage" or is there? thanks for the help so far. just a few more tips and ill be on my way.
Can you get to the bootloader and then into recovery from there? If so, then disregard trying to flash amonRA right now. If you can, then select the MS-USB option or its equivalent if your recovery is ClockworkMod to copy a rom or any other file onto the card.
Posting & Replying from my EVO 4G
yea i can. but ive done all. wiped all, and nothing. what EXACTLY should i do?
Since you're able to get to recovery (I am assuming it's ClockworkMod), go to my initial reply and follow the instructions to flash amonRA v2.3 and everything else I stated. In the meantime, I'm going to locate a ruu for you to flash via your PC that *should* get you up and running. By the way, when you boot into the bootloader, what is the hboot version that is listed at the top of the screen?
Posting & Replying from my EVO 4G
dougjamal said:
Since you're able to get to recovery (I am assuming it's ClockworkMod), go to my initial reply and follow the instructions to flash amonRA v2.3 and everything else I stated. In the meantime, I'm going to locate a ruu for you to flash via your PC that *should* get you up and running. By the way, when you boot into the bootloader, what is the hboot version that is listed at the top of the screen?
Posting & Replying from my EVO 4G
Click to expand...
Click to collapse
supersonic evt3 ship s-off
hboot-2.10.0001
microp-041f
touch panel-atmel224_16ab
radio-2.15.00.11.19
oct 15 2010, 12:07:00
and as far as the amon-ra, i cant put it on my sd card at all. so im not sure how to update. man, i thought i knew about all this stuff from a siimple root, rom, and bootloader. guess i still suck i appreciate your help and patience. thank you.
If your hboot is version 2.10, then download the first RUU listed on THIS page. Connect your device via USB to your PC and then initiate the file. I'm preparing for bed. Take care.
Posting & Replying from my EVO 4G
Do u have any way of putting the PC36IMG on the SD card with your computer. Like a SD card adapter or anything? If so take the SD card out of.your phone and try to put the IMG file on it that way
Sent from my PC36100 using XDA Premium App
If u have Clockwork, u can mount the sdcard while in recovery.
Or use another phone to place the img file in the sdcard.
Sent from my PC36100 using XDA Premium App
My son attempted to root his htc evo to no avail, now it only cycles from the start up to the start up screen. Should I consider the phone dead or is there still hope? Please pm me!
Sent from my PC36100 using xda premium
Hold volume down and power when turning it on. Then tell us what you see, you should be taken to the bootloader screen.
sitlet said:
Hold volume down and power when turning it on. Then tell us what you see, you should be taken to the bootloader screen.
Click to expand...
Click to collapse
+1 to this
Snapping a pic with a camera and then uploading it so we can take a look would be the BEST thing to do. Because we'll need a few bits of information from that screen.
Also, once you've gotten to that screen, since you're already there, try to see if you can enter into the phone's recovery system.
1. While on the white Hboot screen (the screen sitlet directed you to) select the bootloader option.
2. The phone will then do a quick scan of the SD card to see if any flashable files exist. If it finds any and asks if you want to load them just select "no (volume down)." It will then take you to the menu screen for the bootloader.
3. Select the option labeled "Recovery."
4. The phone will then bring up the phone's splash screen. The stock splash screen is white and has "ht Evo 4G," or something like that, written in black letters.
5. The phone SHOULD enter recovery mode after displaying the splash screen. If it does then please let us know what recovery is currently loaded on the phone (The name and version of recovery will be displayed on the screen). If it doesn't then let us know that it didn't load into recovery and please let us know what exactly it did. i.e, rebooted, got stuck on splash screen, displayed error message, etc.
These are the only three screens that I can get. I was able to get into recovery only to get stuck on the "triangle" screen. I really appreciate all of your help!
Sent from my PC36100 using xda premium
kenyattabush said:
These are the only three screens that I can get. I was able to get into recovery only to get stuck on the "triangle" screen. I really appreciate all of your help!
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
What root method did he use? Did he flash a custom recovery?
It appears he has no recovery. Get the latest ruu and run that from ur PC with the phone hooked to it via usb
Sent From My Pocket
I don't have a clue what he did. I'll try those things. I'm guessing he tried to root using unrevoked, but I'm not really sure.
Sent from my PC36100 using xda premium
kenyattabush said:
These are the only three screens that I can get. I was able to get into recovery only to get stuck on the "triangle" screen. I really appreciate all of your help!
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
As long as you see the boot screen you're good. All you need to do is flash a new recovery. Search amon RA evo 4g on google
Having trouble with AOSP? http://forum.xda-developers.com/showthread.php?t=1295702
Like Paranoia said, first thing you need to do is try and install a recovery. The red triangle with the "!" inside of it means that your phone does not have a recovery system. I'll give you a quick "how-to" since it seems like you're not 100% sure what exact steps to take. In order to fix this issue you need to install one such as Amon Ra. Here is how to do it.
1. **CLICK HERE** to download Amon Ra. Download the one labeled PC36IMG.zip.
2. Place PC36IMG.zip onto the root of your SD card. Since you can't boot into your Android system and can't access recovery you will most likely need to remove your SD card, put it in another EVO and mount the card with recovery (I'm not sure if you can mount the sd card through Hboot. I've never tried it before. If you see an option for it then go ahead and try it.). Or you can put it into an adapter and plug it directly into the computer. Either way, make sure the PC36IMG.zip file goes into the root of the sd card. ***IMPORTANT: Make sure that this file is the ONLY PC36IMG.zip file on your SD card. If it's not then you can really screw things up.
3. Put SD card back into phone (if you removed it) and then press and hold the volume down button while pressing the power button. This will bring you into HBoot. Before proceeding, check to see if the phone is rooted. If it is then you will see at the top of the white screen where it says "S-off." This means the phone is rooted. If the phone says "S-on" then the phone is NOT rooted. Once you've checked to see if the phone is rooted use the volume up/down buttons to highlight the selection named "Bootloader" and then press the power button.
4. Your phone will enter the bootloader and will automatically scan for the PC36IMG.zip file. When it finds the file it will ask if you want to apply the update. Select yes by pushing the up volume key. Let the phone do it's thing. Do not pull the battery at all during this process.
5. Once you've completed this step make sure the phone has been rebooted and then try to enter recovery mode. If it worked you will see Amon Ra pop up (check the screenshots from the link provided above to see what the Amon Ra recovery looks like). From here you can flash a custom ROM like MIUI, Cyanogenmod, Swag, Decks, etc. in order to get the system type you want and fix your phone's inability to get past the loading screen. If you decide to flash a ROM at all then please take a look at the link provided in step #6 so that you can successfully flash ROMs without any errors.
6. If the phone is not rooted, or if you want to learn more about flashing ROMs, **CLICK HERE** and read over that thread. There is a ton of helpful information in that thread.
7. If you run into any issues while trying to do any of these steps, or if any of them are unclear at all, just let us know and we'll be happy to help. If you run into something that you are not sure of....don't guess or assume. Give us a shout and let us know what the phone is saying, what a screen looks like, etc. and we will advise you on the best route to take.
Same issue
I have a similar problem it seems as though I lost my recovery (I think). I have Evo 4G and when I hold dwn volume button and pwr button it shows the boot recovery and all that (but says no image no pc36img)when I go select recovery it goes to HTC EVO white screen (after this it usually goes to revolutionary screen) but it reboots and load up in previous rom with limited access and my phone will not read SD Card but pc will. I did a factory data reset.
Upon rebooting the phone, the SD card is no longer registering (i.e. under SD & phone storage the total space says "unavailable" and both the Mount & Format SD card spots are grayed out and inform me to insert SD Card. The card is fine. I just tested it on my sony pc and it reads fine. In device manager I have 3 instances of what Windows calls Qualcomm CDMA Technologies MSM.
Android Version
2.3.5
HTC Sense
3.0
Software Number
R2R-Rainy-day-1.0
Kernel Version
2.6.35.10.-ChopSuey-v.9.2.7
Baseband
2.15.00.0808
HBoot
6.16.1002
Root
Revolutionary
ChitwnEvo said:
I have a similar problem it seems as though I lost my recovery (I think).
Click to expand...
Click to collapse
If you dont have a recovery, get the amonra or clockwork pc36img, place on root of sd card, and flash it through the bootloader
Re:same issue
I just followed the steps using the PC36IMG did yes to the update once it updates asked did I want to reboot I selected yes. Before I go back to the bootloader do I need to remove the PC36IMG zip bc it keeps repeating the installation steps for this zip file or once it updates do not reboot and go straight to recovery.
ChitwnEvo said:
I just followed the steps using the PC36IMG did yes to the update once it updates asked did I want to reboot I selected yes. Before I go back to the bootloader do I need to remove the PC36IMG zip bc it keeps repeating the installation steps for this zip file or once it updates do not reboot and go straight to recovery.
Click to expand...
Click to collapse
Yes remove before you go back to the bootloader
Sent from my PC36100 using XDA App
Ok will try that to see if it wrks by the way in my device manager it has 3 instances of what Windows calls Qualcomm CDMA Technologies MSM and htc sync cant find drivers now when I 1st rooted it I never seen these and when I take my sd card out and place on my pc I see a few files with names qxdm with numbers and then .dm ?????? Never had those either until this all started
---------- Post added at 04:38 PM ---------- Previous post was at 04:24 PM ----------
Still nothing @Evo4Gnoob
ChitwnEvo said:
Ok will try that to see if it wrks by the way in my device manager it has 3 instances of what Windows calls Qualcomm CDMA Technologies MSM and htc sync cant find drivers now when I 1st rooted it I never seen these and when I take my sd card out and place on my pc I see a few files with names qxdm with numbers and then .dm ?????? Never had those either until this all started
---------- Post added at 04:38 PM ---------- Previous post was at 04:24 PM ----------
Still nothing @Evo4Gnoob
Click to expand...
Click to collapse
?
Sent from my PC36100 using XDA App
Still Stuck a Little
Having some problems as posted I follow steps my Device Manager shows "Android USB Device"in the it says "My HTC" (I'm in FastBoot says FastBoot USB on phone).
I pull up cmd and enter destination (C:\cd android-sdk-windows\tools) so now I have
C:\android-sdk-windows\tools>is this where I put the command for the sd card fix bc when I do it tells me fastboot is not an internal or external command, operable prgm or batch file. I'm stuck here What could I be missing or doing wrong.
Hi,
I have a Droid Incredible (Verizon) that won't boot. I think it's toast, but wanted to list the things that I've done to see if there are any folks out there that think I may have another option besides selling it for parts.
***History***
1. I had no intention of ever rooting the phone, but the stupid "phone storage low" issue caused me to install clockworkmod and superuser so that I could resize the partitions for data/data (or so I believed at the time). In hindsight I never actually got S-OFF, and it's possible that this is where things went wrong.
2. Anyways, one day a few weeks ago after an OTA update from VZW and a reboot, the phone started looping and has never since booted back into the OS. I'd get the black and white "htc Incredible" screen, then the loud "DROID" sound, rinse and repeat. The behavior would change somewhat depending on whether I had the external SD installed or not, but regardless, the phone would never boot up. I tried a bunch of things I found on various forums, but nothing has worked. The current behavior is that the device just sits at the black/white "htc Incredible tm" screen upon boot .
***Things I've Tried***
1. I can get into HBOOT and managed to unlock the bootloader, but from there, I can't get it to factory reset and I can't get it to load any other firmware (likely because I'm still S-OFF). I've got clockworkmod installed, and when I try to install any new Roms from there, I get a bunch of errors:
E: Invalid command or argument
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: Can't mount /cache/recovery/last_log
E: Can't open /cache/recovery/last_log
Anything I try to do in Clockworkmod errors out (wipe data, show log, install zip from SD, etc.). Either I get an error that the dir can't be mounted or the file can't be found.
2. I've also re-deployed the RUU (PB31IMG.zip), but it didn't work. I got to the "Loading… [PB31IMG.zip]" screen where it hung for a few minutes as the blue bar crept up, but then it flashed a message saying "No image or wrong image!" and kicked me back to the HBOOT menu again without asking me if I want to upgrade. I then go to FASTBOOT and hit REBOOT, and then it sent me back to the black/white "htc incredible" screen where it once again hangs and won't boot the OS.
3. Oddly, whenever I load anything on the external SD card and then put it on the phone, the phone will read the SD card once, but then seems to corrupt the file. If I put the SD card back in my Win7 machine, it always tells me the card needs to be formatted again. I re-format it to Fat32 and try again, but the cycle just repeats. I've tried 4-5 different SD cards that work fine in other devices, but the behavior is always the same. So I'm sure the SD cards are not the issue.
***Help!***
Does anyone have any ideas on what I can do to troubleshoot from here? I've spent hours on this and am about to give up and declare this phone no longer worthy of my time, but I figured I'd check here first.
This could all stem from the fact that I'm still S-ON, but I thought I'd at least be able to flash back to factory.
Here's what my HBOOT screen displays (notice that the bootloader is unlocked, but I'm still S-ON)
*** UNLOCKED ***
INCREDIBLEC XD SHIP S-ON
HBOOT-1.02.0000
MICROP-0417
TOUCH PANEL ATMELCO3_16ac
RADIO-2.15.10.07.07
Dec 21 2011, 23:37:16
Thanks!
BigEdgar said:
Hi,
I have a Droid Incredible (Verizon) that won't boot. I think it's toast, but wanted to list the things that I've done to see if there are any folks out there that think I may have another option besides selling it for parts.
***History***
1. I had no intention of ever rooting the phone, but the stupid "phone storage low" issue caused me to install clockworkmod and superuser so that I could resize the partitions for data/data (or so I believed at the time). In hindsight I never actually got S-OFF, and it's possible that this is where things went wrong.
2. Anyways, one day a few weeks ago after an OTA update from VZW and a reboot, the phone started looping and has never since booted back into the OS. I'd get the black and white "htc Incredible" screen, then the loud "DROID" sound, rinse and repeat. The behavior would change somewhat depending on whether I had the external SD installed or not, but regardless, the phone would never boot up. I tried a bunch of things I found on various forums, but nothing has worked. The current behavior is that the device just sits at the black/white "htc Incredible tm" screen upon boot .
***Things I've Tried***
1. I can get into HBOOT and managed to unlock the bootloader, but from there, I can't get it to factory reset and I can't get it to load any other firmware (likely because I'm still S-OFF). I've got clockworkmod installed, and when I try to install any new Roms from there, I get a bunch of errors:
E: Invalid command or argument
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: Can't mount /cache/recovery/last_log
E: Can't open /cache/recovery/last_log
Anything I try to do in Clockworkmod errors out (wipe data, show log, install zip from SD, etc.). Either I get an error that the dir can't be mounted or the file can't be found.
2. I've also re-deployed the RUU (PB31IMG.zip), but it didn't work. I got to the "Loading… [PB31IMG.zip]" screen where it hung for a few minutes as the blue bar crept up, but then it flashed a message saying "No image or wrong image!" and kicked me back to the HBOOT menu again without asking me if I want to upgrade. I then go to FASTBOOT and hit REBOOT, and then it sent me back to the black/white "htc incredible" screen where it once again hangs and won't boot the OS.
3. Oddly, whenever I load anything on the external SD card and then put it on the phone, the phone will read the SD card once, but then seems to corrupt the file. If I put the SD card back in my Win7 machine, it always tells me the card needs to be formatted again. I re-format it to Fat32 and try again, but the cycle just repeats. I've tried 4-5 different SD cards that work fine in other devices, but the behavior is always the same. So I'm sure the SD cards are not the issue.
***Help!***
Does anyone have any ideas on what I can do to troubleshoot from here? I've spent hours on this and am about to give up and declare this phone no longer worthy of my time, but I figured I'd check here first.
This could all stem from the fact that I'm still S-ON, but I thought I'd at least be able to flash back to factory.
Here's what my HBOOT screen displays (notice that the bootloader is unlocked, but I'm still S-ON)
*** UNLOCKED ***
INCREDIBLEC XD SHIP S-ON
HBOOT-1.02.0000
MICROP-0417
TOUCH PANEL ATMELCO3_16ac
RADIO-2.15.10.07.07
Dec 21 2011, 23:37:16
Thanks!
Click to expand...
Click to collapse
I would fastboot flash the stock recovery, do a factory reset from hboot, fastboot flash back to cwm recovery, and then see if you can get cwm to work correctly. Or try the ruu again after the factory reset.
cmlusco said:
I would fastboot flash the stock recovery, do a factory reset from hboot, fastboot flash back to cwm recovery, and then see if you can get cwm to work correctly. Or try the ruu again after the factory reset.
Click to expand...
Click to collapse
Thanks for the thoughts. I thought I'd already tried fastboot flashing the stock recovery with no success, but maybe I did something wrong?
Here's what I did:
1. Downloaded a recent copy of PB31IMG.zip
2. Via my Win7 machine, loaded PB31IMG.zip onto an SD card formatted as Fat32
3. Put the SD card in my Dinc
4. Boot into HBOOT
5. Select Fastboot
6. Fastboot finds the image, spends a few minutes loading it, but then errors out with "No image or wrong image!" message. Boo.
FWIW, I've only been able to get adb to recognize my device intermittently so adb isn't really an option (unless I can figure out
Am I doing something wrong?
BigEdgar said:
Thanks for the thoughts. I thought I'd already tried fastboot flashing the stock recovery with no success, but maybe I did something wrong?
Here's what I did:
1. Downloaded a recent copy of PB31IMG.zip
2. Via my Win7 machine, loaded PB31IMG.zip onto an SD card formatted as Fat32
3. Put the SD card in my Dinc
4. Boot into HBOOT
5. Select Fastboot
6. Fastboot finds the image, spends a few minutes loading it, but then errors out with "No image or wrong image!" message. Boo.
FWIW, I've only been able to get adb to recognize my device intermittently so adb isn't really an option (unless I can figure out
Am I doing something wrong?
Click to expand...
Click to collapse
That will only work if your s-off. With an unlocked bootloader you need to take that stock recovery pb31img.zip and extract the recovery.img file out with 7zip or the like. Place the img in the same folder on your pc as adb.exe and fastboot.exe. Boot to the bootloader and then on your pc open a cmd prompt to where fastboot.exe is. At the prompt type without quotes " fastboot flash recovery recovery.img ". Do the same thing to flash back to cwm.
cmlusco said:
That will only work if your s-off. With an unlocked bootloader you need to take that stock recovery pb31img.zip and extract the recovery.img file out with 7zip or the like. Place the img in the same folder on your pc as adb.exe and fastboot.exe. Boot to the bootloader and then on your pc open a cmd prompt to where fastboot.exe is. At the prompt type without quotes " fastboot flash recovery recovery.img ". Do the same thing to flash back to cwm.
Click to expand...
Click to collapse
Thanks again for the help - I really appreciate it.
I was able to get the recovery.img loaded:
\miniadb_inc>fastboot flash recovery recovery.img
sending 'recovery' (3514 KB)... OKAY [ 0.531s]
writing 'recovery'... OKAY [ 1.059s]
finished. total time: 1.604s
I then clicked on FASTBOOT --> RECOVERY and the phone rebooted. After reboot, I see the green arrows for a minute or so, and then... the red triangle with the exclamation point. Is that normal?
BigEdgar said:
Thanks again for the help - I really appreciate it.
I was able to get the recovery.img loaded:
\miniadb_inc>fastboot flash recovery recovery.img
sending 'recovery' (3514 KB)... OKAY [ 0.531s]
writing 'recovery'... OKAY [ 1.059s]
finished. total time: 1.604s
I then clicked on FASTBOOT --> RECOVERY and the phone rebooted. After reboot, I see the green arrows for a minute or so, and then... the red triangle with the exclamation point. Is that normal?
Click to expand...
Click to collapse
Ok, quick update. After getting the red triangle with the exclamation point, I did the following:
- Power button + Up Volume to get to the System Recovery menu.
- Selected "Wipe cache partition"
- Selected "Wipe data/factory reset"
The factory reset just errored out all over the place (see attached image). It's almost like the boot partition is the only partition that is readable on this phone, and the partition that contains the OS is completely hosed. This is pretty consistent with everything else I've seen. Anytime I try to factory reset or do anything else, the phone just throws a bunch of errors basically telling me it can't mount drives and can't find directories.
Upon reboot, the phone still just hangs at the black/white "htc Incredible" screen.
Any thoughts on where to go from here?
BigEdgar said:
Ok, quick update. After getting the red triangle with the exclamation point, I did the following:
- Power button + Up Volume to get to the System Recovery menu.
- Selected "Wipe cache partition"
- Selected "Wipe data/factory reset"
The factory reset just errored out all over the place (see attached image). It's almost like the boot partition is the only partition that is readable on this phone, and the partition that contains the OS is completely hosed. This is pretty consistent with everything else I've seen. Anytime I try to factory reset or do anything else, the phone just throws a bunch of errors basically telling me it can't mount drives and can't find directories.
Upon reboot, the phone still just hangs at the black/white "htc Incredible" screen.
Any thoughts on where to go from here?
Click to expand...
Click to collapse
This post seems to echo my current situation: http://forum.xda-developers.com/showthread.php?t=1487675 (unfortunately no solution). I'll do some more investigating to see if there's a way to confirm that the partition is borked...
BigEdgar said:
This post seems to echo my current situation: http://forum.xda-developers.com/showthread.php?t=1487675 (unfortunately no solution). I'll do some more investigating to see if there's a way to confirm that the partition is borked...
Click to expand...
Click to collapse
Instead of doing the factory reset from the recovery menu, try it right from the main hboot screen. If that dosent work it sounds like the data partition is is fubar.
Are you able to use adb now? If you can, i have another sugestion i came across in another thread. A guy said he could not access, format, or use his data partition. He claims he fixed it by adb pulling the file system from a working inc, and adb pushing the files to the borked inc, fixing it. If you can get adb to stay connected long enough to push the files it might be worth a try.
cmlusco said:
Instead of doing the factory reset from the recovery menu, try it right from the main hboot screen. If that dosent work it sounds like the data partition is is fubar.
Click to expand...
Click to collapse
Thanks again for the suggestions.
I tried that but it's pretty much the same results.
HBOOT--> Factory Reset --> Screen with green arrows --> Red triangle with Exclamation point --> - Power button + Up Volume to get to the System Recovery menu --> Reboot:
Phone hangs on the black/white "htc Incredible" splash screen
One other odd note - if I do this same factory reset process with the USB cable *unplugged*, the instead of hanging on the black/white splash screen, it just goes into an infinite loop (black/white splash screen --> HTC quietly brilliant screen --> droid eye --> back to the black/white splash screen). FWIW this isn't new behavior, I just forgot to mention it earlier. In fact this is what the phone started doing once Verizon pushed the OTA update that screwed up the phone in the first place (there are a number of threads on this over at HTC and VZW forums, but their solutions aren't working for me).
I think this thing is a brick. If anyone has any recommendations for tools that can be used to analyze the partitions on a phone that won't boot, let me know. Otherwise this thing is getting sold for parts : )
Ok, some more progress. Most importantly, I learned that adb has a shell! I obviously didn't RTFM well enough.
Anyways, with the shell I was able to verify that the partitions on the phone are accessible (at least from a Windows machine) and I can, in fact, write files to the device (using "adb push" to push files to /sdcard, for example). That's great as it proves that the storage on the device *is* accessible, but just not from CWM. I followed some instructions that I followed partially before (http://androidforums.com/incredible...ow-unlock-downgrade-achieve-s-off-htcdev.html) in an attempt to see if I could get S-OFF. This tutorial is nice because most of the actions are via adb and fastboot instead of using the UI on the phone, which I couldn't get to. I was able to do most of the work I needed to get S-OFF via adb instead of using CWM or some other recovery tool, which was key, since CWM always tells me that it can't read or write any partitions.
I was actually able to get Froyo installed and boot into it! That's the first time this POS has booted into anything in almost a month!!
Now to my current problem - the last few steps of the tutorial linked above require that I install superuser and unrevoked, and suggest that this be done via CWM. Unfortunately, CWM can't read any of my data partitions, so this doesn't work for me. Not many others seem to have this problem, so googling it doesn't turn up any help.
Is there any way I can use ADB to install superuser and unrevoked forever? I also have access to the UI via Froyo and could conceivably install apks as well.
Here are the instructions from the tutorial that don't work for me, as they rely on CWM:
******************
use the recovery menu on your phone to:
-wipe cache
-wipe dalvik cache
-install zip from sd card(chose your superuser file)
-install zip from sd card(chose your forever file)
******************
Those last two steps - install zip from sd card - are the ones that completely fail for me. CWM just gives me a bunch of "E:can't mount /sdcard/" errors.
If anyone has any ideas on how to install superuser and unrevoked using ADB, I'm all ears : )
Thanks!
So I know you have been going in circles but at least you can boot into froyo! Do you have a spare SD card though? If not try reformatting your current SD again. It could be that your SD card has just gone bad though so it might be worth borrowing one from a friend to find out. If you're booting into froyo though that should mean you have access to /data now so I think those troubles are behind you. You don't really need to flash superuser.zip if you're just planning on flashing a new rom though. Unrevoked forever is the s-off tool and since you're already on froyo (with the froyo radio) that is all you need!
Sent from my ADR6300 using xda app-developers app
nschiwy said:
So I know you have been going in circles but at least you can boot into froyo! Do you have a spare SD card though? If not try reformatting your current SD again. It could be that your SD card has just gone bad though so it might be worth borrowing one from a friend to find out. If you're booting into froyo though that should mean you have access to /data now so I think those troubles are behind you. You don't really need to flash superuser.zip if you're just planning on flashing a new rom though. Unrevoked forever is the s-off tool and since you're already on froyo (with the froyo radio) that is all you need!
Sent from my ADR6300 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the thoughts. I've got like 5 SD cards, and I've been able to validate with my other Android phone that they are all good.
I agree that it's good to be on Froyo, but to be able to swap to a different ROM, I still need S-OFF. And the only way I can see to get S-OFF is to install unrevoked forever. And the only method that I can find for installing unrevoked forever is via Recovery, and CWM just doesn't appear to be able to see any of my disks, so I need a different option for installing unrevoked forever besides CWM. Maybe it's time to ditch CWM and try a different recovery tool. I suppose I'll give amon_ra a try and see if that changes anything. Or is there some other way to install unrevoked?
BigEdgar said:
Thanks for the thoughts. I've got like 5 SD cards, and I've been able to validate with my other Android phone that they are all good.
I agree that it's good to be on Froyo, but to be able to swap to a different ROM, I still need S-OFF. And the only way I can see to get S-OFF is to install unrevoked forever. And the only method that I can find for installing unrevoked forever is via Recovery, and CWM just doesn't appear to be able to see any of my disks, so I need a different option for installing unrevoked forever besides CWM. Maybe it's time to ditch CWM and try a different recovery tool. I suppose I'll give amon_ra a try and see if that changes anything. Or is there some other way to install unrevoked?
Click to expand...
Click to collapse
Try using unrevoked 3.22 pc program instead of the forever zip.
Download unrevoked http://dinc.does-it.net/Unrevoked/Unrevoked_3.22.exe, to your pc. Boot the phone and enable usb debugging if its not already. Do not plug the phone in yet. Run unrevoked, when it opens click file at the top and select custom recovery. Then download and select this file http://dinc.does-it.net/Guide_Root_New_Hboot/recovery.img, as the custom recovery. Then plug in the phone and continue by following the prompts. If all goes well, it will reflash the recovery and install su. You can then install busybox from the market.
cmlusco said:
Try using unrevoked 3.22 pc program instead of the forever zip.
Download unrevoked http://dinc.does-it.net/Unrevoked/Unrevoked_3.22.exe, to your pc. Boot the phone and enable usb debugging if its not already. Do not plug the phone in yet. Run unrevoked, when it opens click file at the top and select custom recovery. Then download and select this file http://dinc.does-it.net/Guide_Root_New_Hboot/recovery.img, as the custom recovery. Then plug in the phone and continue by following the prompts. If all goes well, it will reflash the recovery and install su. You can then install busybox from the market.
Click to expand...
Click to collapse
Thanks for the suggestion. I tried this a few times and while Unrevoked is reporting success, I'm still S-ON and BusyBox and ROM Manager report that I'm not rooted. Back in CWM, CWM still reports errors mounting all drives and is basically crippled. In addition to the "can't mount SD card" errors, I'm also seeing "E:cant mount /dev/block/mmcblk0p2" and "E:Can't mount /cache/recovery/command". Weird. Can't tell if the mount errors are causing my inability to root or my inability to root is causing the mount errors.
(I also tried using AmonRa and got the same "can't mount" blah blah issues). Time for a drink : )
There's a fix. I have a thread on it but the xda app is acting up. Tell u later once I'm home
Sent from my ADR6300 using xda app-developers app
---------- Post added at 10:05 PM ---------- Previous post was at 09:51 PM ----------
Here you go man
http://forum.xda-developers.com/show...php?p=14440621
And thats for amoled screens, if you have the newer SLCD you would have to do it blindfolded basically because the screen will go off
eljean said:
There's a fix. I have a thread on it but the xda app is acting up. Tell u later once I'm home
Sent from my ADR6300 using xda app-developers app
---------- Post added at 10:05 PM ---------- Previous post was at 09:51 PM ----------
Here you go man
http://forum.xda-developers.com/show...php?p=14440621
And thats for amoled screens, if you have the newer SLCD you would have to do it blindfolded basically because the screen will go off
Click to expand...
Click to collapse
Eljean - that link's a 404...
I'm viewing it right now...
Sent from my ADR6300 using xda app-developers app
---------- Post added at 04:03 PM ---------- Previous post was at 04:02 PM ----------
http://forum.xda-developers.com/showthread.php?t=14440621
Try again
Sent from my ADR6300 using xda app-developers app
eljean said:
I'm viewing it right now...
Sent from my ADR6300 using xda app-developers app
---------- Post added at 04:03 PM ---------- Previous post was at 04:02 PM ----------
http://forum.xda-developers.com/showthread.php?t=14440621
Try again
Sent from my ADR6300 using xda app-developers app
Click to expand...
Click to collapse
Thanks, but that link still fails for me. Is the title of the thread [HOW-TO] Fix 5 vibrate and black screen? This one works for me: http://forum.xda-developers.com/showthread.php?p=14440621 (p= instead of t= in the URL).
If that's the thread you're pointing to, then I read through the thread earlier today and was hoping that the fix for the SD card would help (running fastboot oem enableqxdm 0), but that didn't. I don't seem to have the problem about not being able to communicate with the phone using USB - USB connectivity is working when the phone boots into Froyo and I'm also able to use ADB in Froyo and Recovery.
Unfortunately CWM (or any other Recovery tool) still can't read any of my drives, and while Unrevoked claims to be successful, I'm still S-ON.
I'm still poking around for a solution, I'll reply back if I discover anything.
BigEdgar said:
Thanks, but that link still fails for me. Is the title of the thread [HOW-TO] Fix 5 vibrate and black screen? This one works for me: http://forum.xda-developers.com/showthread.php?p=14440621 (p= instead of t= in the URL).
If that's the thread you're pointing to, then I read through the thread earlier today and was hoping that the fix for the SD card would help (running fastboot oem enableqxdm 0), but that didn't. I don't seem to have the problem about not being able to communicate with the phone using USB - USB connectivity is working when the phone boots into Froyo and I'm also able to use ADB in Froyo and Recovery.
Unfortunately CWM (or any other Recovery tool) still can't read any of my drives, and while Unrevoked claims to be successful, I'm still S-ON.
I'm still poking around for a solution, I'll reply back if I discover anything.
Click to expand...
Click to collapse
But it also fixes the usb problem. Trust me I went thru the exact same thing and this fixed it
http://forum.xda-developers.com/showthread.php?t=695243
eljean said:
But it also fixes the usb problem. Trust me I went thru the exact same thing and this fixed it
http://forum.xda-developers.com/showthread.php?t=695243
Click to expand...
Click to collapse
I appreciate the thoughts, but I think we're talking about different issues here. One of your issues seemed to be that you couldn't access the device at all via USB. I don't have that problem. My USB connection has always been fine. My problem is that CWM can't mount the SD card (or any other drives, for that matter). Everything mounts fine in Froyo, so I'm guessing it has to do with the way the drives are mounted in Recovery vs. Froyo.
The thread you referenced stated that the fix for not being able to access the SDcard was the fastboot oem enableqxdm 0 fix. I tried that a few times but it didn't make any difference.
Thanks for the thoughts!