Develop Bugs

[Q] So I melted my phone, gentlemen.

Yeah, after I've taken such great care of my Incredible, I made a big mistake today. I was looking through a closet for a box of trashbags, and had the flashlight app on. I found the bags, and thought I had turned the flashlight off, but in fact I had not. I slipped the phone into my pocket.
Well, 5min later I feel a burning in my pants, sure enough the back plate and LEDs had melted under the high heat and fused together. The leds are melted down around the backplate, which has warped around the holes. It's only noticeable if you look kinda close. But, I can't get the plate off. I freaked out.
So, I know a few options, I can pay the $100 deductible and get a replacement phone from my insurance. I want to know, will it be the same hardware? (AMOLED)
I also can attempt to cut the phone apart with a small knife, as it has only fused around the leds. I can live with melted leds (they still work).
My only other question is: what is the possibility of smooth-talking the verizon store rep into replacing the phone under my 1 year warranty? I can nandroid, then get it back to stock before I take it in.
Thanks guys, I put so much time and money into this phone, god I hate when things like this happen.

i would call verizon and tell them there is a problem with the leds and there not working correctly that you cant get the cover off.

Sounds Like A Warranty Replacement To Me.

That's hilarious and sad at the same time. I would call up verizon and have a what if hypothetical conversion about this. Most likely if you get a new Dinc it won't be amoled.
Sent from my ADR6300 using XDA App

were you using the htc flashlight?
Sent from my ADR6300 using XDA App

pete_kowalski83 said:
were you using the htc flashlight?
Sent from my ADR6300 using XDA App
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Unfortunately not, I was using Torch from Cyanogenmod. However, I'm sure I could get the same results if I left the HTC app on long enough, as Torch wasn't even on full brightness. It's really weird.
So the general consensus is to call verizon? Not go to a store?

J.New said:
Unfortunately not, I was using Torch from Cyanogenmod. However, I'm sure I could get the same results if I left the HTC app on long enough, as Torch wasn't even on full brightness. It's really weird.
So the general consensus is to call verizon? Not go to a store?
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I think going to a store might be best. Do a nandroid, and restore to stock. Make sure you s-on, and pull your SD card out for good measure xD Then show it to a representative and tell them you were using the flashlight app and you put it in your pocket blah blah.
There is this thing called the manufacturer's warranty that covers your phone for 1 year from hardware defects. And that is certainly a hardware defect. The dude will fill do everything for you, and a new one will be sent to you. Don't worry, if you have AMOLED now, you should get a Certified Like-New AMOLED. (Some Verizon internal memo was leaked a few months ago confirming this, and I can personally confirm)

gmichaelow said:
I think going to a store might be best. Do a nandroid, and restore to stock. Make sure you s-on, and pull your SD card out for good measure xD Then show it to a representative and tell them you were using the flashlight app and you put it in your pocket blah blah.
There is this thing called the manufacturer's warranty that covers your phone for 1 year from hardware defects. And that is certainly a hardware defect. The dude will fill do everything for you, and a new one will be sent to you. Don't worry, if you have AMOLED now, you should get a Certified Like-New AMOLED. (Some Verizon internal memo was leaked a few months ago confirming this, and I can personally confirm)
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I wouldn't go so far as to call it a hardware defect, as this was not normal wear and tear. LEDs typically do a very good job of heat dissipation, but putting an illuminated one in your pocket is going to allow for an unnatural buildup of heat. Rather than a defect, it's simple physics.
For the OP- definitely restore to stock and take it in for a warranty exchange. However, you may want to leave out the part about having the LEDs on while in your pocket.

Turn flashlight back on for few minutes so that it it melts again and pull the phone apart.

Aftermarket light or not, I had no idea it got that hot: 0
Sent from my ADR6300 using XDA App

You placed an RF transmitter next to your goods? ..or ..are you a hot woman?

luvit said:
You placed an RF transmitter next to your goods? ..or ..are you a hot woman?
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Hahaha I'm no woman. I guess you could call me reckless/uninformed. I haven't seen much hard information that suggests radiation is high enough to cause problems.
And thanks for the responses. This weekend I'll go back to stock, and bring it in to the verizon store in my area. Just double checking, I'm going to tell them that I was using the htc flashlight app, but should I tell them that I had it on for a long time, short time, medium amount of time? I'll know to say that I felt the phone starting to get hot, and then turned it over and saw the melted plastic.

I do that all the time whilst drinking out of a plastic bottle that I left in my car during 100 degree temps.
luvit said:
You placed an RF transmitter next to your goods? ..or ..are you a hot woman?
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Sent from my ADR6300 using XDA App

the SAME thing happened to me on my inc! only i caught it before it actually fused my backplate to the phone! my backplate still got melted though, and the chasis around the LED's. I was also using the torch on CM 6.1, it truned on in my pocket since I had the torch app in quick launch/widget area of the notification bar. I also had the torch set to "High/Death Ray" so im sure that didnt help either!

suprdamn said:
Turn flashlight back on for few minutes so that it it melts again and pull the phone apart.
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Did the OP not read this? This is your solution dude. As soon as you take it off blow on it so it cools quickly and just snap the cover back on, problem solved.

Is there any way to disable the power button while the screen is locked?

Yeah pretty much that's my question. I'm rooted 2.2 froyo.
I want to disable it for security reasons
Sent from my ADR6300 using XDA App

.......why would you want to? you wouldn't be able to wake the screen when it turns off.
you can set a pattern or pin so like, if you are in college class you get up, people can't get into the phone unless they know the pin.
settings > security > setup screen lock > pin
or you can just buy a belt pocket at wally world for like 12 bucks

Yeah, gonna have to go with the above poster. That would make it pretty much impossible to turn on the screen to then unlock it.

I mean like to disable the option of turning off the phone when the screen is locked. And I'm saying day the phone is stolen even though I have cerberus installed if the thieves turns off the phone I can't track it.
Sent from my ADR6300 using XDA App

eljean said:
I mean like to disable the option of turning off the phone when the screen is locked. And I'm saying day the phone is stolen even though I have cerberus installed if the thieves turns off the phone I can't track it.
Sent from my ADR6300 using XDA App
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"or you can just buy a belt holster at wally world for like 12 bucks"
seriously, this is why i never let my phone out of my sight or get away from me.
if you work in a busy place or in a busy place it's probably not the best idea to let your phone/laptop/anything of importance be left unattended to in the first place.

Yeah I try to keep it with me at all times. But so there's no way?
Sent from my ADR6300 using XDA App

This sounds a little insane. There's almost no point, much less a way. So you have it stuck on. Now what? The battery is gonna be dead in a day.... Which would have the side effect of turning it off. If you're running GPS on it constantly, its gonna be dead in far less than a day. Maybe I'm not understanding this.

What if you get what you want.. and find a solution about your issue!!! Your next question would be how to seal the phone so the thief can't take the battery out.. I personally would recommend what Kiboe mention...

loonatik78 said:
This sounds a little insane. There's almost no point, much less a way. So you have it stuck on. Now what? The battery is gonna be dead in a day.... Which would have the side effect of turning it off. If you're running GPS on it constantly, its gonna be dead in far less than a day. Maybe I'm not understanding this.
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he basically wants to make it so a theif can't turn the phone off, otherwise his tracking app would be pointless
which is why i said, just to buy a freaking belt caddy from somewhere for cheap, don't buy them at the verizon store, no way in hell are caddy's worth 30 bucks

Kiboe said:
he basically wants to make it so a theif can't turn the phone off, otherwise his tracking app would be pointless
which is why i said, just to buy a freaking belt caddy from somewhere for cheap, don't buy them at the verizon store, no way in hell are caddy's worth 30 bucks
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Lol thank you for understanding. I guess I'll do that then.
Sent from my ADR6300 using XDA App

In that case I'd recommend "Where's my Droid". You send a text to your phone, it wakes it up and gets a GPS fix, then texts that to you. Unless the app is removed, there is no way to stop it from doing it's job. It works even when the screen is off.

Power Button??

So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer

Dioscorus said:
So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer
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You sure its not a battery issue?
Sent from my SPH-D710 using xda app-developers app

the battery moisture indicator is pink. i just cracked open the phone and I only see one indicator towards the bottom of the phone near the USB port, which is a fresh dry white. Don't think any moisture could have reached inside for whatever reason (not that it was wet recently...)
are there any others?
is there any way to power up the phone without the battery and test?

Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10

I guess I have the magic touch or some ****... just put her back together and it works like a charm I will be getting an extended battery I think. This battery is worn out and doesn't hold a strong charge.
I'm sorry to hear that multi, it's a true pain in the ass. I was just in touch with a Sprint rep and they said something about a $35 repair option?

MultiLockOn said:
Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10
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My phone started doing that since yesterday.This is the second time it's happened.I'm thinking the power is stuck,cause when i try to turn off the phone.It always restarts itself.It's killing my battery.

This has been happening to me as well. It usually happens after chrome freezes on me tho. It did it for the first time not on a chrome page today. I think it's just the battery tho, it's been getting worse life lately. I ordered new Anker batteries so if it quits after that I'll keep everyone updated.
Sent from my SPH-D710 using xda app-developers app

Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium

VeNuM Hybrid??? Wow thats an old ROM. Very loyal:thumbup:
Sent from my SPH-D710 using Tapatalk 2

yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig

Mattix724 said:
Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium
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I think it's we use our phone alot.Cause i have 3 different batteries and it still happens.Also i can't receive any texts anymore.I have to use google voice to get them.

Dioscorus said:
yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig
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Yeah I remember that ROM I was so pissed when development was dropped but hey it made room for more awesome ROMs. Thanks I like my SIG too
Sent from my SPH-D710 using Tapatalk 2

[Q] Does this motherboard look like toast to you?

I was told that the numerous shorts on this motherboard can't be removed, but I don't know how these things are supposed to look anyway. Does it look obvious to you, one way or the other? Is that gluey-looking stuff the problem?

Is that a T989 motherboard?

LoopDoGG79 said:
Is that a T989 motherboard?
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'Tis indeed.

frankaloni said:
'Tis indeed.
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Looks fried to me. Sorry for the bad news.
Sent from my wickedly awesome Galaxy S2 using my fingers. Duh!!!

i say its toast, too.
i just broke my screen last night...do you want to sell it?
pm if you want
edit
that is not a sticky mess, that is fried (burned).

How did that happen?
Sent from my SGH-T989 using xda app-developers app

Yea def toasted
Sent from my liquid smooth t989

Btw, how literally do "toast" and "fried" apply here? Does this look like a temperature-related problem—somehow it got too hot and essence de mobo started leaking all over (leaving that visible gunk)? Or is it something else entirely? Assuming there's enough information in that image.
I don't know how it happened. The phone has symptoms that led me to the following thread about issues with the power button: http://forum.xda-developers.com/showthread.php?t=1783404 (repeated vibration like at the beginning of the boot cycle, plus the camera flash going off)
When I dropped it off to have the power button replaced . . . well, before they opened it up, they said they thought it was a software corruption issue to be solved by re-flashing the ROM, and that the phone had probably gotten wet. (It's never been immersed, although maybe it doesn't take much ambient moisture for a phone to count as having gotten wet.) Then they called me later and said: whoa, the motherboard, we can't fix it. So I got it back, opened it up myself, and posted this image in the hopes of learning something, because I'm still not sure what to think. Following some of the power-button-related advice from the other thread does seem to help (e.g., the boot cycle proceeds much farther immediately after I tap the phone against a semi-hard surface in a way that would loosen up the power button), and I feel like that shouldn't be the case if the motherboard were such a piece of toast.

frankaloni said:
Btw, how literally do "toast" and "fried" apply here? Does this look like a temperature-related problem—somehow it got too hot and essence de mobo started leaking all over (leaving that visible gunk)? Or is it something else entirely? Assuming there's enough information in that image.
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that is a gunk? I think I can speak for everone and say, we think it looks like burned, fried, melted electronics. The real test is the sniff check, if you know what it smells like.
Try scraping it with a sharp edge. If its fried, it will crumble. If gunk, it should stick to the edge.
frankaloni said:
...because I'm still not sure what to think...
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I think you should send me your mailing address so I can send you money and a box to put it in so you can send it to me!

My Samsung Galaxy S3 exploded last night while I was sleeping

well not mine actually, but check the link. this is the first im hearing of anything like this...discuss
This is my first time posting so cut me some slack! Also not sure if this is the best place to post this.
Last night at about 3:15am EST (about 1 hour after i plugged it in and went to sleep) I was awoken by a loud noise and a weird squeaking sound. (I charge my phone while I'm sleeping on my bed right next to me)
So, I woke up, and saw a ton of smoke coming out of my phone -- it also smelled REALLY bad. Half asleep, I jumped out of bed and turned the light on, only to see that my phone was just beginning to go on fire. I dumped a glass of water I had in the room on it to stop it from burning...then woke up my brother to come help. The smoke smelled so bad and wafted through the entire second floor of my house. I had a foam mattress pillow top that had a hole burned through it too--which we later threw out because it was still burning throughout. Also, some of the plastic on my phone was melting and kind of shooting out of it, and some landed on my pinky finger and burned some skin off (very small burn though).
Does anyone have any suggestions what I should do? Call Verizon? Samsung? Have a lawyer call them? I'd also like to get some type of replacement phone in the meantime...
Here are the pictures
EDIT: People keep requesting pictures of the battery. Here they are
ALSO: To answer many questions: EVERYTHING was stock/Samsung that I had received when I purchased my phone. Stock battery, charger, etc. Additionally, my phone was NOT rooted.
Edit 2: Thanks so much for all of your comments and insight. The real big question here is -- Do you think I have an actual legal case? As in, a product liability case. Or, do you think I'm better off taking what the PR team will give me? (Perhaps, a new phone, new mattress, etc)? I did not suffer any TRULY substantial damages to myself or personal property. I am really tossed up on this...Any advice would be appreciated.
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http://www.reddit.com/r/Android/comments/1f5hoq/my_samsung_galaxy_s3_exploded_last_night_while_i/

The comments people are leaving are hilarious lol, doesn't surprise me too much with how hot I've felt some devices getting. He probably installed a fart app or something lol. Sucks but Samsung should pay for everything the guy states like mattress and phone and such.
Sent from my SGH-T999 using xda premium

He should sue the hell out of them because they can afford it, the burn to his hand alone will easily net him a 4 figure cheque.

Kinda makes me hope my phone catches on fire now lol
Sent from my SGH-T999 using Tapatalk 2

MazingerZed said:
He should sue the hell out of them because they can afford it, the burn to his hand alone will easily net him a 4 figure cheque.
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If there's even a case. Sounds like he just wants to be reimbursed for the phone and damage done to his bed. It also sounds like he doesn't even care about the burn to his finger.
If he does file a lawsuit, I sure hope his phone was stock (I have no idea how they would check now) and that he was using the stock battery. I'm sure samsung is going to bring up the wall charger and micro usb cable as well.
Sent from my SGH-T999 using xda premium

Im sorry, but in my opinion, things like this shouldnt always warrant a lawsuit. Does anybody really think that Samsung is guilty of wrongdoing here? Yeah it sucks and is scary that it happened, but just file an insurance claim to replace the bed and phone and move on with life.
How many GS3s have been sold now, plus all the extra batteries and only one has done this? Pretty good if you ask me.
Sounds like it was probably just a faulty battery or something like that.
Anyway, like I said its just my opinion and thought id share it.
Sent from my SGH-T999 using xda premium

I couldn't even tell that was still the battery since it had warped and expanded so much due to the explosion....now I'm not going to charge my S3 right next to my head when I sleep.

Reimbursement I vote in the least, I mean what's a "600$" phone gonna be for them lol, I assume it was a faulty battery I've read that before about it melting a case
Sent from my SGH-T999 using xda premium

I'm scared of my phone now.. Won't be charging it on my bed anymore...

reminds me of that story i heard about an iPod Touch exploding in someone's pocket during class...ouch

saranhai said:
reminds me of that story i heard about an iPod Touch exploding in someone's pocket during class...ouch
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Seems like in both cases of exploding iPod Touches, a lawsuit against Apple followed:
http://crave.cnet.co.uk/digitalmusic/apple-sued-after-ipod-touch-exploded-in-boys-trousers-49301555/
http://www.patentlyapple.com/patently-apple/2013/02/apple-sued-for-exploding-ipod-touch.html

This actually happened to me also so I know what he is going through. I set my phone down to charge. I woke up about an hour later to a plastic burning smell. I grabbed my phone and it was literally melting. Not on fire, just extremely hot and I ended up burning my fingers. I immediately pulled the battery out. Let it cool off (the smell didn't go away) and then it powered back on and has been charging normally ever since. It's kinda scary to think what would happen if I didn't wake up and notice my phone almost blowing up.

mazdamiata210 said:
This actually happened to me also so I know what he is going through. I set my phone down to charge. I woke up about an hour later to a plastic burning smell. I grabbed my phone and it was literally melting. Not on fire, just extremely hot and I ended up burning my fingers. I immediately pulled the battery out. Let it cool off (the smell didn't go away) and then it powered back on and has been charging normally ever since. It's kinda scary to think what would happen if I didn't wake up and notice my phone almost blowing up.
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What firmware and ROM are you running?

I don't think he has an S3. All of his other posts are for the Note2.
Sent from my SGH-T999L using xda premium

Aerowinder said:
What firmware and ROM are you running?
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It was stock everything, not even rooted.
DocHoliday77 said:
I don't think he has an S3. All of his other posts are for the Note2.
Sent from my SGH-T999L using xda premium
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And I do have an s3... My sister uses it.

ok thx for clarifying.
What build is it on?
Sent from my SGH-T999L using xda premium

Just stock 4.1.2 from AT&T
Sent from my GT-N7100 using xda app-developers app

mazdamiata210 said:
Just stock 4.1.2 from AT&T
Sent from my GT-N7100 using xda app-developers app
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Wasn't aware they got the 4.1.2 update. That's a bmer though on all accounts. I live in Phoenix AZ and we see nothing but triple digits from may til august and I've never felt burnt by my phone, I'm lucky to have resistant skin I guess.
Sent from my SGH-T999 using xda premium

Oh yes they got it months ago. But this happened while charging, in the air conditioning. So there was no reason for it to be that hot. When I turned it on there was no program in the battery list which was eating up the battery so it is very strange.
Sent from my GT-N7100 using xda app-developers app

mt3g said:
I live in Phoenix AZ and we see nothing but triple digits from may til august and I've never felt burnt by my phone, I'm lucky to have resistant skin I guess.
Sent from my SGH-T999 using xda premium
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mt3g targaryen