[Q] Applying RUU update to stock phone - Droid Incredible Q&A, Help & Troubleshooting

Currently using the Dinc with stock. Unfortunately, I can not root because of business.
I'm having a problem installing the RUU. I connect the Dinc to my computer (W7 64bit) and run the RUU. (I have HTC Sync installed).
When I run the RUU, it will see the phone and it will begin updating. At the point where it restarts the bootloader, the screen on my Dinc will turn black and restart and then appear with HTC.
At this point it will hang and the computer attempts a driver search causing the error 171 - Not able to connect with USB cable.
Can anyone provide any assistance with this? Greatly appreciated!

Sorry if this is confusing but i couldn't find the thread on XDA on the alternate method.
http://www.techpetals.com/how-to-ro...ible-leaked-version-froyo-manual-install-1937
Step 6 is the end for installing just the update and no root.

Viralwhite said:
Currently using the Dinc with stock. Unfortunately, I can not root because of business.
I'm having a problem installing the RUU. I connect the Dinc to my computer (W7 64bit) and run the RUU. (I have HTC Sync installed).
When I run the RUU, it will see the phone and it will begin updating. At the point where it restarts the bootloader, the screen on my Dinc will turn black and restart and then appear with HTC.
At this point it will hang and the computer attempts a driver search causing the error 171 - Not able to connect with USB cable.
Can anyone provide any assistance with this? Greatly appreciated!
Click to expand...
Click to collapse
this happened to me. windows 7x64 did not like the driver switching mid process from android to bootloader, so basically here is what i did.
leave the phone connected (it should have black screen with htc logo). once u get the 171, exit the RUU (if u havent restarted the pc ever, now is a good time - if u restart pc, disconnect phone, battery pop it to get it to boot)
now run the RUU, again u will get the 171 and the phone will be black with htc on it. just exit the RUU and re run the RUU, this time it will run the full process.

Related

HERO Update

I download the RUU Rom link and ran it. I have the phone connected, but when I try to do the update it says my phone is not connected. Anyone have any ideas?
First suggestion would be not to use the RUU as from what I've seen it updates HBOOT which seems to restrict things going forward .
modaco's 2.2 rom is basically a rooted rom from the RUU you can also get the updated radio from his site too without updating HBOOT.
Both the radio and the rom are in a nice update.zip format which is easy to use but you do need to backup contacts stored on the phone and sms etc as it does require a wipe. (the again I believe the RUU dies this too anyway).
Breakthecycle2 said:
I download the RUU Rom link and ran it. I have the phone connected, but when I try to do the update it says my phone is not connected. Anyone have any ideas?
Click to expand...
Click to collapse
Try to start it from the fastboot. Switch of the phone. Turn it on again holding the back, and on/off button till you see the 'fastboot' screen. Then connect the phone with the PC and wait till the drivers are loaded and you see in the screen 'fastboot usb'. Then run RUU****.exe again.
That worked on my Vista Ultimate 64bits machine.
Heppieboeddah said:
Try to start it from the fastboot. Switch of the phone. Turn it on again holding the back, and on/off button till you see the 'fastboot' screen. Then connect the phone with the PC and wait till the drivers are loaded and you see in the screen 'fastboot usb'. Then run RUU****.exe again.
That worked on my Vista Ultimate 64bits machine.
Click to expand...
Click to collapse
I actually got it. I didn't need fastboot. Im such a dumb ass. I never installed HTC sync.
Breakthecycle2 said:
I actually got it. I didn't need fastboot. Im such a dumb ass. I never installed HTC sync.
Click to expand...
Click to collapse
Djeez! What is the rtfm for? Even basics are to difficult for some..

[Q] USB connection Hicups

My HTC Desire is ok most of the time.
Until i plug my usb cable in & try to download,then i get a reboot & have to reconnect & try again to no avail. I am trying to root my phone with unrevoked 3 & get to the point where the phone is being rooted & my phone will reboot at the same position each time. My phone is currently loaded withCyanogen7.03
I was trying to load another rom & had the same problem of rebooting, that is when i thought i would reroot my phone.Is there anyone that can lead me in the right direction .
Partial USB Brick.
Is the phone more or less operational?
You run AlphaRev by chance? (S-Off)
Surprised you ran unrevoked again when you were already rooted.
Try this; flash your cwm recovery through ROM manager to get the latest version.
Do all your wipes as usual.
Flash Cyanogenmod7 again.
Also, you can run a search for USB Brick. I've seen several of these as of late in numerous forums.
One more question, does it reboot when you plug it in to charge?
If not, you're lucky.
Moscow Desire said:
Partial USB Brick.
Is the phone more or less operational?
You run AlphaRev by chance? (S-Off)
Surprised you ran unrevoked again when you were already rooted.
Try this; flash your cwm recovery through ROM manager to get the latest version.
Do all your wipes as usual.
Flash Cyanogenmod7 again.
Also, you can run a search for USB Brick. I've seen several of these as of late in numerous forums.
Click to expand...
Click to collapse
Yes phone is operational
and no phone doesnt reboot when put on charge
thanks for advice
Fastboot oem enableqxdm 0
Sent from my HTC Desire using XDA App

HTC Desire HD not starting after unsuccessful rooting. please help. i am scared :/

i Couldn't find my problem in the forums im sorry if im repeating it, seriously... im sorry. its about my HTC Desire HD.
i was using Advanced Ace Hack Kit and everything was fine, i downloaded the ROM as the cmd asked me to, installed it, rebooted it twice accroding to the cmd, but then it said something about pressing power button once this step finishes, and thats when my phone got stuck, the volume keys werent working and neither was the power key, just then my power went out and everything crashed!!
now when i turn on my HTC DESIRE HD, it starts but stucks at "HTC" white splash screen; not even "quietly brilliant" comes up, it just stucks on the white screen with HTC... i dont know what to do, please help me someone? did i brick it? can it be repaired if i send it into HTC for repair? please help me!!
once again please guys im extremly sorry if im repeating a thread with this one, im new but i still searched for half an hour over the internet but with no vain. PLEASE REPLY!
its my first expensive phone, and its only been with me for 2 weeks, if this is ruined then my parents wont buy me any other phone.
*fingers-crossed*
Ok man don't panic, just re run the hack kit from the white screen. If it is not working just let me know....
Sent from my Inspire 4G using xda app-developers app
still nothing :/
glevitan said:
Ok man don't panic, just re run the hack kit from the white screen. If it is not working just let me know....
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
tried that just now with the phone off and plugged in (constant orange light) and with the phone on and plugged in(white screen only, no LEDs) and the hack kit just shows the message :
***ERROR ERROR ERROR***
Phone not plugged in
OR
Driver not installed
OR
USB Debugging not enabled.
***ERROR ERROR ERROR***
the pressing vol up button+power button also doesnt do anything, and the screen sticks to the white part for hours :/
I can't help much since my phone is "away" in the insurance company.
But have tried reflash of RUU
Sent from my Desire HD using XDA Premium App
trying that :|
XDA_h3n said:
I can't help much since my phone is "away" in the insurance company.
But have tried reflash of RUU
Sent from my Desire HD using XDA Premium App
Click to expand...
Click to collapse
im downloading the custom ROM i found a link to online, which said that i should just connected the switched off phone and run the executable file. fingers scrossed and hoping it works.
believe me buddy; im craving for the one X or even the one S.
but i will get that only if i make through with the DESIRE HD for at-least a year lol, doesn't seem quite possible as of the situation right now.
Ashjerk said:
tried that just now with the phone off and plugged in (constant orange light) and with the phone on and plugged in(white screen only, no LEDs) and the hack kit just shows the message :
***ERROR ERROR ERROR***
Phone not plugged in
OR
Driver not installed
OR
USB Debugging not enabled.
***ERROR ERROR ERROR***
the pressing vol up button+power button also doesnt do anything, and the screen sticks to the white part for hours :/
Click to expand...
Click to collapse
Ok...You Need to reflash the Ruu....do You know how to Get the Cid number
RE:
glevitan said:
Ok...You Need to reflash the Ruu....do You know how to Get the Cid number
Click to expand...
Click to collapse
sorry my network was down. back on now, i dont know what the CiD number is, so yeah i dont know how to get it. sorry :/
Ashjerk said:
sorry my network was down. back on now, i dont know what the CiD number is, so yeah i dont know how to get it. sorry :/
Click to expand...
Click to collapse
Man are u online?? I am sending u a PM...
---------- Post added at 03:31 AM ---------- Previous post was at 03:15 AM ----------
Ashjerk said:
tried that just now with the phone off and plugged in (constant orange light) and with the phone on and plugged in(white screen only, no LEDs) and the hack kit just shows the message :
***ERROR ERROR ERROR***
Phone not plugged in
OR
Driver not installed
OR
USB Debugging not enabled.
***ERROR ERROR ERROR***
the pressing vol up button+power button also doesnt do anything, and the screen sticks to the white part for hours :/
Click to expand...
Click to collapse
ok...if you press power + volume up you will never get to hboot...it's volume + power down.
To get the cid number, just boot in hboot, choose fastboot and plug the phone until you see fastboot usb in red. Then open a cmd in the pc and type fastboot getvar all. INFOcidnum is the information u need to get the ruu,
RE:
glevitan said:
Man are u online?? I am sending u a PM...
---------- Post added at 03:31 AM ---------- Previous post was at 03:15 AM ----------
ok...if you press power + volume up you will never get to hboot...it's volume + power down.
To get the cid number, just boot in hboot, choose fastboot and plug the phone until you see fastboot usb in red. Then open a cmd in the pc and type fastboot getvar all. INFOcidnum is the information u need to get the ruu,
Click to expand...
Click to collapse
yo if you're still there; i tried running the RUU executable file and after trying to read from my android phone, it says "error[170]: USB connection error".
Hopefully you get everything figured out dude
Ashjerk said:
yo if you're still there; i tried running the RUU executable file and after trying to read from my android phone, it says "error[170]: USB connection error".
Click to expand...
Click to collapse
Be patient, he'll sort things out.
@glevitan - lol..... second time I see you giving the instructions with the volume + power. You gotta remember it's volume down + power button
Sent from a dream.
I have exactly the same problem.
I cannot run a RUU as my computer won't detect the phone is connected via USB.
Any ideas? I've literally spent the past 4 hours trying to fix it.
klawsterfobik said:
I have exactly the same problem.
I cannot run a RUU as my computer won't detect the phone is connected via USB.
Any ideas? I've literally spent the past 4 hours trying to fix it.
Click to expand...
Click to collapse
Try installing the htc drivers/sync on your computer.
Sent from a dream.
Teichopsia said:
Try installing the htc drivers/sync on your computer.
Sent from a dream.
Click to expand...
Click to collapse
Done, but with no luck. The computer recognizes that the phone has been connected (it beeps and shows "Android Phone - Android Bootloader Interface") but I can't access it like a disk drive.
When I try to run the RUU I get an error saying it can't connect to the USB port...
** I un-installed, then re-installed HTC Sync and it picked the phone up and installed the drivers. So i'm doing the RUU at the moment and all seems to be running sweet. Its just finished and re-starting for the first time in a couple of hours! **
I'll try this rooting thing again eh!
Dont install HTC sync and disconnect ur computer from interner
klawsterfobik said:
Done, but with no luck. The computer recognizes that the phone has been connected (it beeps and shows "Android Phone - Android Bootloader Interface") but I can't access it like a disk drive.
When I try to run the RUU I get an error saying it can't connect to the USB port...
** I un-installed, then re-installed HTC Sync and it picked the phone up and installed the drivers. So i'm doing the RUU at the moment and all seems to be running sweet. Its just finished and re-starting for the first time in a couple of hours! **
I'll try this rooting thing again eh!
Click to expand...
Click to collapse
While using the ace hack dont install HTC sync use the drivers given in "*\tools\windrivers" folder
Most importantly Do not connect your computer to the internet As the driver manager checks for the latest drivers in microsoft website.. I was stuck there for a long time but nothing happened..
when ur not connected to internet it will take the drivers of "Android 1" which is already installed by installing "HTCDriver3.0.0.007.exe" from "*\tools\windrivers" folder.
Comin back the boot screen. Only HTC was visible on the screen after rooting but started the Ace hack again which removed this problem
You'll have a more successful ROOT if you use Ubuntu or a Ubuntu Live CD as I assume your using Windows right ? I used Ubuntu and rooted first time with no problems.
Thanks very
Ashjerk said:
i Couldn't find my problem in the forums im sorry if im repeating it, seriously... im sorry. its about my HTC Desire HD.
i was using Advanced Ace Hack Kit and everything was fine, i downloaded the ROM as the cmd asked me to, installed it, rebooted it twice accroding to the cmd, but then it said something about pressing power button once this step finishes, and thats when my phone got stuck, the volume keys werent working and neither was the power key, just then my power went out and everything crashed!!
now when i turn on my HTC DESIRE HD, it starts but stucks at "HTC" white splash screen; not even "quietly brilliant" comes up, it just stucks on the white screen with HTC... i dont know what to do, please help me someone? did i brick it? can it be repaired if i send it into HTC for repair? please help me!!
once again please guys im extremly sorry if im repeating a thread with this one, im new but i still searched for half an hour over the internet but with no vain. PLEASE REPLY!
its my first expensive phone, and its only been with me for 2 weeks, if this is ruined then my parents wont buy me any other phone.
*fingers-crossed*
Click to expand...
Click to collapse
i was in the exact same situation. All you have to do is connect your phone to your pc while its stuck on ''HTC'' boot screen. Wait for like a minute then use cmd and write 'adb reboot bootloader'. You should be able to fix it yourself from there
EDIT: doesnt work once bootloader is unlocked T_T im stuck on the white screen again...
IBeKay said:
i was in the exact same situation. All you have to do is connect your phone to your pc while its stuck on ''HTC'' boot screen. Wait for like a minute then use cmd and write 'adb reboot bootloader'. You should be able to fix it yourself from there
EDIT: doesnt work once bootloader is unlocked T_T im stuck on the white screen again...
Click to expand...
Click to collapse
Reflash a stock rooted rom and it's boot.img (found in the zip) and it will work.Or any custom.
Steam. said:
Reflash a stock rooted rom and it's boot.img (found in the zip) and it will work.Or any custom.
Click to expand...
Click to collapse
I would but there is no way of me getting to bootloader or recovery unless I force it into them, which I cant because I unlocked bootloader...

[Q] Unrevoked Issue

I started to download unrevoked onto my Evo, but the cable became disconnected.. Now, when I try to use the Unrevoked program to "reload" the program, it just sits there and does not seem to recognize that my device is connected... I do have debugging mode on, as per the instructions. Revolutionary also just waits to recognize the device. The device is recognized, as the evo tells me the debugging mode is on when the cable is plugged in.,,,
What can I do to solve this issue??? I just want to root my phone... Thanks!!!:crying:
Any other suggestions for rooting appreciated!
diva64 said:
I started to download unrevoked onto my Evo, but the cable became disconnected.. Now, when I try to use the Unrevoked program to "reload" the program, it just sits there and does not seem to recognize that my device is connected... I do have debugging mode on, as per the instructions. Revolutionary also just waits to recognize the device. The device is recognized, as the evo tells me the debugging mode is on when the cable is plugged in.,,,
What can I do to solve this issue??? I just want to root my phone... Thanks!!!:crying:
Any other suggestions for rooting appreciated!
Click to expand...
Click to collapse
Hi Diva64, how far did you get in the process before the usb came unplugged? Are you able to just reboot your phone and start again? Any other information you can give to pin point what stage it went wrong and what your phone is doing, or not doing will help me walk you through the rooting process.
Thanks jOst..
I got probably about 75% of the download. The phone is acting fine... I was able to just continue on as if nothing happened.... the problem is when trying to "redownload" the revolutionary program onto the evo via the windows popup program. ... the windows computer program pops up, but says it is waiting for the device to be connected.
When I connect the evo, the notification bar tells me debugging mode is on, but nothing else happens on the evo or the windows program. I did try rebooting the phone w/no problem, and I cleared the application cache, thinking that maybe the evo thinks the download occurred... Again, the phone itself works fine in stock mode... Hope this provides some clarification! Thanks for your help!
Any help would be appreciated!! Anybody??? Thanks!!!
diva64 said:
Thanks jOst..
I got probably about 75% of the download. The phone is acting fine... I was able to just continue on as if nothing happened.... the problem is when trying to "redownload" the revolutionary program onto the evo via the windows popup program. ... the windows computer program pops up, but says it is waiting for the device to be connected.
When I connect the evo, the notification bar tells me debugging mode is on, but nothing else happens on the evo or the windows program. I did try rebooting the phone w/no problem, and I cleared the application cache, thinking that maybe the evo thinks the download occurred... Again, the phone itself works fine in stock mode... Hope this provides some clarification! Thanks for your help!
Click to expand...
Click to collapse
hey Diva64,
sorry it took a min to get back to you. Glad to hear your phone is able to go through round two..lol, ok. I have ran a virtual machine numerous times and have found these basic failures, basically to do with wrong drivers or lack there of....question...do you have htc sync installed on the pc you are rooting from? if yes, remove and go to root method.... if no, question two. Do you have the diagnostic drivers installed for your phone yet? if no, google search diag evo drivers and install. (will give more instructions as you define what or what is not missing. ) if yes, question three. did you verify the checksum of your downloaded unrevoked.exe. possibly corrupted files is why i ask. if no, check by going to download page and look for sum. after redownloading, match the sum from your pc to what is listed on the dl page. let me know what you find.
Still not rooting
I was able to make some progress.. to the point that the screen on the computer tells me it is "rooting..." it does this for a few minutes, then I get an error screen telling me "error: Failed to get root. Is your firmware too new?"
My Phone is an Evo 4g (NOT lte)
Sprint
Supersonic EVT 3 Ship S - ON
Hboot 2.16.0001
Android 2.3.3
What should I do next? Thanks!!!
You should be using Revolutionary, not Unrevoked. Unrevoked is for older Hboots. Been awhile since I used it, so not sure how much help I can offer. Biggest thing to me was making sure I had the drivers installed that are in the Revolutionary guide. Everything else was a cinch.
Sent using my HTC EVO 4G and a magic wand
Thanks FinZ28, That did it !! :good:
Excellent! Glad you got it working
Sent using my HTC EVO 4G and a magic wand

[Q] Return to factory locked S on

Hey guys thanks for reading and hopefully we can get this problem solved. The problem is that my pc won't reconize my phone when I boot into hboot. I've been trying to return to stock since I'm returning the phone for a replacement but I cant because it doesn't show up.
I've tried
Different cables
restarting phone and pc
uninstalling and reinstalling
Different platform tools
Another thing is that when the phone is on and connected it shows up when I type adb devices but in the hboot screen i doesnt if you guys can help that would be great, Thanks
LoneWolf said:
Hey guys thanks for reading and hopefully we can get this problem solved. The problem is that my pc won't reconize my phone when I boot into hboot. I've been trying to return to stock since I'm returning the phone for a replacement but I cant because it doesn't show up.
I've tried
Different cables
restarting phone and pc
uninstalling and reinstalling
Different platform tools
Another thing is that when the phone is on and connected it shows up when I type adb devices but in the hboot screen i doesnt if you guys can help that would be great, Thanks
Click to expand...
Click to collapse
It's probably a driver problem. Download HTC Sync. Run it to install the drivers. Then uninstall HTC Sync. It doesn't play nice with ADB/fastboot.
xunholyx said:
It's probably a driver problem. Download HTC Sync. Run it to install the drivers. Then uninstall HTC Sync. It doesn't play nice with ADB/fastboot.
Click to expand...
Click to collapse
No dice. It was working fine before I upgraded to lollipop

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