Help getting back to factory settings - Desire Q&A, Help & Troubleshooting

I am on the verge of throwing my partners Desire out the window... I have spent hours trying to get it out of Safe Mode by upgrading ROMs' Rooting it and installing Custom ROMS...
Nothing has helped get around Safe Mode.
So I now need to get it back to the factory/T-Mobile shipped settings so that it can be returned because as far as I am concerned the damn thing is faulty.
I have just tried installing using RUU the UK TMO 1.15 and 1.21 ROMS, but now all I get is... Error 155 Unknown Error. At the moment phone is rooted using Unrevoked and running NextSense ROM so I need to clear all of this before taking the thing back
Any suggestions please?

When you turn the phone on - what happens? Can you get into recovery, too?

Yep I can get into Recovery, but it is the Unrevoked version. I was under the impression to revert back all that was necessary was to install a UK TMO ROM, but it is this that is not working

OK I think I am sorted now.
I installed another custom rom but also removed my SD (GOLD) Card as I thought that might be causing a problem with the ROM signing.
Anyway I am now running TMO UK 1.15 so all being well I should be able to send the damn thing back now.
Thanks anyway.

Related

Going back to stock without using RUU?

I have tried the RUU for the recent OTA update and the previous firmware, both gave me errors at one point during the process that i could not figure out how to fix, error 170 (i fixed with the drivers) then 171 witch i could not get around. I have also tried putting the recent OTA firmware on using the pc36IMG firmware, but for some reason my Evo will no longer check for that file on the root of the SD. I think it may be due to the fact that i have Amons(Think thats the name) Recovery on my Evo now. My Evo is currently fully rooted and NAND unlocked.(Using toasts method) But for some reason it has started freezing alot and not turning back on once the phone goes to sleep etc etc. I am running Fresh 1.0.1(The latest version, the # may be incorrect) And i want to go back to stock, unrooted, without NAND unlocked and then im just going to wait for Froyo to be pushed. If anyone knows a way to do it without the phone needing to check for PC36IMG, and without using the RUU that would be great, maybe an ADB way.
Thanks guys,
Daugusta
im stuck just like you bro...RUU wont work on my evo either....please somebody help us go back to stock anybody?
Bump (10Char)
same issue. im not sure what the deal is .. if someone could just extract the image perhaps we could just flash the stock rom back to the evo.
any help?
_sunz said:
same issue. im not sure what the deal is .. if someone could just extract the image perhaps we could just flash the stock rom back to the evo.
any help?
Click to expand...
Click to collapse
http://depositfiles.com/files/2dp2m33kp
Put it in your SD and flash it (you will need to root again)

[Q] Stuck on boot screen-tried all usual tricks!

Hi guys, I'm at the end of my tether now!
My phone kept rebooting when using Navigation yesterday, then after the 3rd time it has just been stuck on the HTC boot screen and nothing will fix it.
I can't even get into recovery, so I cant do a nandroid restore.
I have been using Leedroid 2.2e with no problems before this.
I have tried flashing the latest RUU but because I had the latest Froyo already installed it wont work as it needs to be an older version on the phone.
I cant downgrade Froyo to an older version as I cant get into the phone to turn on USB debugging.
I have only had the phone 2 weeks, please help if possible.
If you use the 2.10.405.2 or 2.29.405.2 RUUs they should flash with no issues. Might be worth extracting out the ROM.zip from the RUU, rename it PB99IMG.zip, copy it to the sd card and go into HBOOT and it should revert back to stock (assuming it can read the card)
I tried flashing the 2.10.405.2 RUU but it fails halfway with a Customer ID error, and I know the goldcard is good so I thought it must be failing the check for older software version.
I also tried renaming and flashing the rom from the card, but the phone read the file and a progress bar went up the right hand side of the screen, then nothing, it just stopped.
I'm not really clued up on these things, but I have been doing a lot of reading on various forums.
Hey EddyOS, thanks for the heads up on the 2.29.405.2 RUU, that was what I needed to flash over my current rom.
All back and running now, after being up all night trying to fix it.
I'm scared to root and put a custom rom on now in case it happens again and I have to send it in for a warranty repair, that was my biggest worry.
Thanks again!

Need help unrooting

I need to unroot my phone by tomorrow morning as it is being collected and taken back to T-mobile.
I am trying to follow a guide on theunlockr.com
but I get error 140, BOOTLOADER VERSION ERROR.
I am trying to use this ROM:
RUU_Bravo_TMO_UK_1.21.110.4_Radio_32.36.00.28U_4.06.00.02_2_release_127570_signed.exe
Any ideas? The only solutions I have found say I need a goldcard and that I should already have one. I don't.
Was it T-Mobile branded when you got it?
Yes. I (or rather a friend) rooted it and put a custom rom on. I didn't like it so I put it back to normal. I only just realised it's still rooted when I got the $ sign after typing su in terminal.
Not really sure what else you can do, you really need the 2.2 RUU but there isn't one available
Here are a bunch of RUUs: http://shipped-roms.com/shipped/Bravo/
But only 1 T-Mobile one. Besides, Shipped-ROMs is rubbish these days
I had the same problem on legend haven't figured it out... :-(
I think I've got it sorted (it better be as it's all packed waiting to be collected):
I made a goldcard using the sdcard. Then I downgraded the bootloader I think, then when I tried to put the T-mobile ROM on again it worked this time. Then I did the normal system update to 2.2 OTA.
Thanks for trying anyway.

Unroot failed, now phone is stuck in Fastboot loop

Hi Guys, I posted this in Android Software and Hacking General, but I didn't get a reply. Probably the wrong section!
my HTC Desire GSM is stuck in Fastboot and won't boot into the ROM. The background to this issue is that I installed S-Off and then ClockworkMod and flashed Cyogenmod 7 to see if it would fix a reboot issue on the phone. The damn thing just reboots itself when the CPU is used heavily...
Anywho, after realising that Cyogen wouldn't resolve the issue I flashed the standard Virgin UK rom back over it and upgraded to 2.22.351.2 via the system update feature. The problem was that ClockwordMod was still installed and I had to get rid of it to sent the phone off for repair to Virgin!
So I did further research and found that I could flash HBoot via the AlphaRev.nl downgrader tool. I downloaded it and popped it into the root of my SD card and it flashed the bootloader back to Hboot 0.80.0000. That should have been it, but all of the sudden the phone no longer boots into the Rom. All it does is to power on and then go into Fastboot. That's it! When I try putting the standard Virgin Rom back onto the SD it tries to load it and then says "Main Version is older!" "Update Fail!".
How do I get around this now? The phone doesn't boot, so I can't re-flash S-Off and start again, not am I able to run the stock Virgin Rom within Windows because it complains about the versions.
Is there any ways around this situation? I just want to get the phone back to stock so I can send it to Virgin and get it repaired.
P.S. I *have* used the search function and spent the last 4 hours testing various things but I'm now stuck.
Cheers Guys!
Mich
Well you obviously fckd up with the Downgrader, you should have run it first BEFORE RUU. Also did you flashed Stock Hboot prior to Downgrader? (if you used CM7 earlier)
I never played around with the hboot downgrading etc. so i wont be able to help you but im sure there is some workaround...
as your returning your phone anyway why don't you try the official HTC gingerbread update from the HTC developer site (sorry I don't have a link). It should return your phone to stock and when you get it back you need to use revolutionary to get s-off back. Also, there is a sticky from user bortac which has loads of help and trouble shooting advice.
iain2510 said:
as your returning your phone anyway why don't you try the official HTC gingerbread update from the HTC developer site (sorry I don't have a link). It should return your phone to stock and when you get it back you need to use revolutionary to get s-off back. Also, there is a sticky from user bortac which has loads of help and trouble shooting advice.
Click to expand...
Click to collapse
Any advice that uses the 2.3.3 RUU to fix something is plain bad advice - it can just make your problem a LOT worse.
@OP Go onto my guide, look at RUU problems for help
What you need to do:
-Make a goldcard (there is a tutorial there)
-Flash the WWE RUU
Guys, upgrading to Gingerbread has actually brought the phone back from the dead! =) And I can now return it to Virgin to get it repaired properly. The symptoms are that while the phone is plugged in and charging, and I'm doing stuff (taxing the CPU), the phone will eventually simply rebooting itself. Just *BANG*! And it's gone. And once it starts it's a bit of a run-away thing and just keeps on doing it until you leave the phone alone for a bit. Virgin had a look at it and simply re-flashed it, thinking that they could away with that. Typical, overworked, non-creative call centre workers..... I'm well pissed off with them!
Gonna send it back next week and force them to swap the motherboard or something, cause this is a serious fault with the phone.

Phone REFUSES to return to stock

Hello everyone, I'm running into a bit of a problem here with my sister's HTC EVO 4G.
You see her phone is a remanufactured replacement model from Sprint, and naturally it has a few minor problems with it. She wasn't thrilled with the battery life, so I rooted and flashed CM7.1 on her phone. She liked the rom and liked the extra battery life after I did some tweaking. Two Months later, for some odd reason, her phone will not connect to the data network at all. I flashed CM 7.2, same problem. Contacted sprint, where they refreshed the signal to the phone, no luck. So I concluded that it was a hardware error. Problem is, Sprint won't work on the phone without the Stock Sense Rom installed. I thought: "No big deal, I'll just flash it back to the stock sense rom" right? WRONG.
Never have I ever been so enraged by a cellphone. No matter what I do, no matter what I try, this phone absolutely REFUSES to go back to the stock rom. I've tried flashing several PC36IMG.zip files from the sdcard in HBOOT, and I have also tried several RUU updates from my PC while having the phone in Fastboot USB mode.
Quick Info:
Phone: HTC EVO 4G
Baseband: 2.15.00.12.19
HBOOT: 2.18.0001
Bootloader = Unlocked
Security = ON (S-ON)
Trying to flash PC36IMG.zip from HBOOT results in the phone loading the zip (with the little vertical progress bar on the side) and after loading completely, it just goes on it's merry way, checking for any other zip files and then HBOOT loads normally.
Running the RUU .exe files on my computer goes smoothly right up until somewhere in the update progress I get Error 155 (Unknown Error).
Now, it's my understanding that I don't need S-OFF to go back to the stock Sense rom, but I figured I should try to get S-OFF anyways. So I downloaded unrevoked and try to apply it from CWM, and it fails stating that it's not compatible with my radio version. Funny thing is, in all the radio lists for the HTC EVO 4G, I don't see 2.15.00.12.19 anywhere. In fact, 2.15.00.08.08 seems to be the newest one, unless I'm reading the lists wrong.
Either way I'm completely stuck here, and now I have a whining teenage sister screaming at me because she doesn't have a phone on a friday night. Go Figure.. Please guys, I know I'm a noobie here, but do me a solid. Please help me out, I'm stuck, frustrated, and I'm getting to the point where it's time to crack open a beer or 3 and say "f**k it".
Thanks in advance,
Alcolawl
you dont need s-off to return to stock..try the guide below in my signature to unroot and return to stock
XenonV said:
you dont need s-off to return to stock..try the guide below in my signature to unroot and return to stock
Click to expand...
Click to collapse
Does it matter which RUU version I download? (I've been extracting the rom.zips from the RUU's temporary files). I have the most current one on my computer named: "RUU_SuperSonic_GB_Sprint_WWE_4.67.651.3_Radio_2.15.00.12.19_NV_2.33_release_234563_signed". I usually take the Rom from that, rename it PC36IMG.zip, place it on a freshly formatted sdcard, and reboot into bootloader and hope for the best.
well, if you want the bootloader to be returned to factory stock settings then you can follow the guide below, BUT if you just want to UN ROOT, just copy a stock rom like the one you named, and flash it thru RECOVERY menu (install zip from sd card), dont install it from the bootloader (white screen)
XenonV said:
well, if you want the bootloader to be returned to factory stock settings then you can follow the guide below, BUT if you just want to UN ROOT, just copy a stock rom like the one you named, and flash it thru RECOVERY menu (install zip from sd card), dont install it from the bootloader (white screen)
Click to expand...
Click to collapse
Sounds easy enough. While messing around and waiting for Dominos to arrive, I decided to flash MikG (first time doing so, so I wasn't sure what to expect). Lo and Behold, I updated the PRL and Data Profile, and her Data works again. She also likes how Sense looks more so than CM7. Aesthetics > Functionality in her book I guess. If it comes down to having to bring the phone to the Sprint store, I'll try flashing the image through Recovery instead of Hboot.
Thanks for the help man, really appreciate it.
Alcolawl said:
Sounds easy enough. While messing around and waiting for Dominos to arrive, I decided to flash MikG (first time doing so, so I wasn't sure what to expect). Lo and Behold, I updated the PRL and Data Profile, and her Data works again. She also likes how Sense looks more so than CM7. Aesthetics > Functionality in her book I guess. If it comes down to having to bring the phone to the Sprint store, I'll try flashing the image through Recovery instead of Hboot.
Thanks for the help man, really appreciate it.
Click to expand...
Click to collapse
no problem :good::fingers-crossed:

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