[HELP] Please! - EVO 4G Q&A, Help & Troubleshooting

Ok, so I had posted earlier a thread about the ghost touches on my phone. Well, the problem has gotten really bad now and I don't know what to do. I'm trying to RUU back to stock (I don't care about root right now, just want my phone to be usable) but even that's not working! The RUU program tries to boot the phone into bootloader, but then sits at a black screen with HTC in silver and then says that the phone and PC lost connection, and to make sure the USB cable is plugged in. It is of course, I just don't know what to do! I tried booting the phone into the bootloader manually which didn't work.
Can anyone please tell me if there's another way to get the phone completely back to stock? If nothing else so I can return it to the store and get a new one.
Please help, thank you.

If you really dont care about root you could flash stock rooted 2.1 and run the 2.2 OTA..

Thanks neb didn't even think of that.

Ok I downloaded the OTA and when I tried to install it, I get stuck at the screen with the exclamation point inside the triangle with the little android standing next to it. I'm using Clockwork recovery. Any ideas?

You need to be using the stock recovery

063_XOBX said:
You need to be using the stock recovery
Click to expand...
Click to collapse
OK, how do I go about re-installing that?

are you trying to run the rooted ota or the actual official, non-rooted ota?
2.1 or 2.2?

nebenezer said:
are you trying to run the rooted ota or the actual official, non-rooted ota?
2.1 or 2.2?
Click to expand...
Click to collapse
I want to run the official, non-rooted 2.2 OTA. I'm hoping that might solve my ghost touch issue, but if not then I can at least take it back to Sprint and get a replacement.
I went all the way back and re-applied the PC36IMG.zip, so I'm back on the .32 software from way back with stock recovery. So now I'm just going to check for a software update and hopefully it will apply this time.
Wow and of course after all that, it says there are no updates for my phone. Ugh this is ridiculous.
I don't understand why the RUU isn't working! That would be the simplest way to fix all this. I guess I can try re-installing the USB drivers....

Gregalous said:
I want to run the official, non-rooted 2.2 OTA. I'm hoping that might solve my ghost touch issue, but if not then I can at least take it back to Sprint and get a replacement.
I went all the way back and re-applied the PC36IMG.zip, so I'm back on the .32 software from way back with stock recovery. So now I'm just going to check for a software update and hopefully it will apply this time.
Wow and of course after all that, it says there are no updates for my phone. Ugh this is ridiculous.
Click to expand...
Click to collapse
well, you might have to update your profile and it might still take a while to show up
also, I seem to remember someone saying it only shows for 1.47 software.
-Make sure you have the latest HTC Sync
-download the OFFICIAL 2.2 OTA
-Plug your phone into your pc and run the ruu .exe on your computer
-sit back and watch the magic happen

nebenezer said:
well, you might have to update your profile and it might still take a while to show up
also, I seem to remember someone saying it only shows for 1.47 software.
-Make sure you have the latest HTC Sync
-download the OFFICIAL 2.2 OTA
-Plug your phone into your pc and run the ruu .exe on your computer
-sit back and watch the magic happen
Click to expand...
Click to collapse
That's the problem; I can't run the RUU. When it says it's rebooting to the bootloader, it just sits at the black screen with HTC written across. Then it'll stay there until the RUU.exe gives an error.
Do I maybe have an incompatible HBOOT or bootloader? If I do, how can I fix that?

damn, so you cant even get to your bootloader? (sorry I missed that earlier in the thread)
That's weird. How are you trying to boot into it? Are you using quickboot or are you powering down and holding vol down+power?

Related

[Q] Bricked if I cannot reach recovery?

Sounds like there weren't any ideas in Q&A for this one, and I haven't seen much in terms of not being able to access recovery, so here goes...
I was happily using CM7, and while reading through a Diablo III news page (hopefully it comes out soon ), my phone rebooted into a boot loop. Weird, but I figured at worst I would wipe data and reinstall a ROM. Unfortunately, I can't get into recovery any longer.
If I boot the phone normally, I see the white HTC splash screen for a few seconds, then it reboots. I can use HBOOT fine, but as soon as I try to reboot normally / boot into recovery / boot into Restore Factory Defaults, my phone will reset. Let me clarify...
Pull and replace battery
Boot into HBOOT (volume down + power)
Select Recovery
Phone reboots and reaches CWM Recovery 3 for about 1/2 second, not long enough for me to click anything
Phone reboots into boot loop
I've used HBOOT to flash to CWM Recovery 3.0.0.8, downgraded to the stock radio, run the 2.2 RUU. I'm still running up against the same boot loop problem.
I wouldn't be surprised if it was a hardware problem, but I'm anxious to hear if anyone has ideas to try first. Additionally, is there any way to restore to S-ON through HBOOT in case I need to bring this into a Verizon store? I have fastboot.exe that can recognize the device over USB while the device is in HBOOT, maybe this will help?
Thanks!
Current state: Ran 2.2 RUU, S-OFF, HBOOT-0.92.0000, AMOLED, 2.15.00.07.28 radio
Thanks again.
Had this exact issue while running cm7. First couple of from when it was crackflashers. I couldn't find anything to help or fix it. I got a new dinc because I can't afford to be without for long.
Good luck dude.
Sent from my ADR6300 using Tapatalk
Thanks for the note. Maybe my fate will be the same. Did you get any sympathy from Verizon?
Doesn't sound like there are even any suggestions using fastboot, lol. [crickets chirping]
Can you flash cwm 2.5.x and try? Not sure if it will help but worth a shot?
sent from a phone
Yeah take out battery, then pull out sd card put it into a adapter and insert it to ur pc. Then find the file that was shipped specifically for ur device it looks something like this PC130mg.zip or some crap like that anyways put that on the root of your sd card. load ur card back to your phone now into hboot(volume down plus power) mode. Your phone will auto detect that file and start to ask if u want to install update say yes boom it will flash back to stock.....however my only concern would be if u need to turn s-ON before u do this.
I did this for a evo 4g and it worked but I turned s-ON first as it was in the instructions I was following. I think maybe the update file checks to see if ur S-off or on. But don't quote me on that.
Sent from my PG06100 using Tapatalk
popasmurfn23 said:
Yeah take out battery, then pull out sd card put it into a adapter and insert it to ur pc. Then find the file that was shipped specifically for ur device it looks something like this PC130mg.zip or some crap like that anyways put that on the root of your sd card. load ur card back to your phone now into bootloader (volume down plus power) mode. Your phone will auto detect that file and start to ask if u want to install update say yes boom it will flash back to stock.....however my only concern would be if u need to turn s-ON before u do this.
I did this for a evo 4g and it worked but I turned s-ON first as it was in the instructions I was following. I think maybe the update file checks to see if ur S-off or on. But don't quote me on that.
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
Yeah, I agree with popasmurf. Put the PB31IMG.zip on your sdcard. Then let hboot discover and update it. It'll be back to stock and youll have to reroot but better than a paperweight.
You can find the image here -----> http://dougpiston.com/?page_id=108
I'm assuming you have a dinc.
sent by carrier pigeon
hope that helps
@phazeone let's say he just does that. Now his phone reboots and is on stock and looses his root, now he can root it again and then turn the S-on by the single file flash from recovery mode, and then use the update file again to flash the phone back to normal stock without root ( if he was taking it back) so whenever u want to manipulate the S security u must be rooted correct?
Sent from my PG06100 using Tapatalk
popasmurfn23 said:
@phazeone let's say he just does that. Now his phone reboots and is on stock and looses his root, now he can root it again and then turn the S-on by the single file flash from recovery mode, and then use the update file again to flash the phone back to normal stock without root ( if he was taking it back) so whenever u want to manipulate the S security u must be rooted correct?
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
You are correct.
popasmurfn23 said:
Yeah take out battery, then pull out sd card put it into a adapter and insert it to ur pc. Then find the file that was shipped specifically for ur device it looks something like this PC130mg.zip or some crap like that anyways put that on the root of your sd card. load ur card back to your phone now into hboot(volume down plus power) mode. Your phone will auto detect that file and start to ask if u want to install update say yes boom it will flash back to stock.....however my only concern would be if u need to turn s-ON before u do this.
I did this for a evo 4g and it worked but I turned s-ON first as it was in the instructions I was following. I think maybe the update file checks to see if ur S-off or on. But don't quote me on that.
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
phaze one said:
Yeah, I agree with popasmurf. Put the PB31IMG.zip on your sdcard. Then let hboot discover and update it. It'll be back to stock and youll have to reroot but better than a paperweight.
You can find the image here -----> http://dougpiston.com/?page_id=108
I'm assuming you have a dinc.
sent by carrier pigeon
Click to expand...
Click to collapse
Thanks for the replies.
I tried this method to flash back to the stock 2.2 image before I started this thread. That's what I meant by "I've used HBOOT to ... run the 2.2 RUU." The stock image seemed to install properly in HBOOT. I have evidence that it successfully went back to stock, since I get the original ! triangle graphic instead of CWM when I try to enter recovery from HBOOT. However, I only see the graphic pop up for a brief second before it reboots again. Trying to boot into recovery or the ROM itself still result in a reboot.
I cannot achieve S-ON without having access to recovery, at least there's no way that I've found to do it through HBOOT.
Any other thoughts? I think it's a hardware problem. It appears the phone is back to stock (except it's still S-OFF), but everything outside of HBOOT causes a boot loop. I stopped in at Verizon this afternoon and they'll be sending a new phone to arrive by Tuesday. At this point, it'd be nice to try all avenues of repair for the future benefit of others that run into this problem.
Probably bad memory chips on the phone. Since it happened all of a sudden during normal use it usually indicates hardware failure.
That is pretty much what I determined. Bad hardware. Sorry for your trouble but is nice to know I'm not the only person to ever have this. Also nice to know I didn't miss something that could've brought it back to life.
I filed an insurance claim. Figured since I have had it for years and never used it I'd take advantage.
Sent from my ADR6300 using Tapatalk
You can boot your phone like regular right? Just let it launch up or do you get loops?
Nevermind i see what ur saying. when i was flashing incorrect kernals i would get the same behavior from my phone. So i suggest you take phazeones link and try that file.Because u might have the incorrect file. There might be more than meets the eye make sure u got the right file.
When i searched for my zip file for my evo there was like 4 of them. They had to match what was said in the upper left corner of my hboot screen. So let me knoe if it worked
I wonder if he could just wipe that SD card, place a new Rom etc on it and reinstall. Bricking displays no response you've got a better shot at recovering course your SD card/battery could be bad
Since you're trying to flash the 3.x.x.x version of CWM, that may be your issue. Here's a zip for 2.5.0.5, one of the most stable earlier Recoveries. Flash through hboot as per usual.
If that doesn't work, (I'm assuming that you can boot the phone normally at this point) try re-rooting with the Unrevoked tool.
Then use Rom Manager to flash a newer Recovery (be sure to check Erase Previous Recovery under Settings). If that still doesn't work, I'll see about packaging an RUU in a PB31IMG.zip with a valid version of CWM as the recovery.img within that zip. I'm not sure about the practicality of this final option, but if it comes down to it, I'll attempt to package that up for you.
This sounds incredibly frustrating. Thus my interest in the matter.
There's gotta be a way to fix this... even if it's just long enough to get S-On and keep your warranty valid.
Sent via my Incredible CM7 Gingerbread sorcery.
Crans said:
I wonder if he could just wipe that SD card, place a new Rom etc on it and reinstall. Bricking displays no response you've got a better shot at recovering course your SD card/battery could be bad
Click to expand...
Click to collapse
This would work if he could access CWM Recovery, but he can't, thus the issue.
I wonder if he could mount something from within hboot and replace the binary code for the recovery image with a bunch of zeroes and then try flashing another through hboot again.
Sent via my Incredible CM7 Gingerbread sorcery.
I was JUST about to post the same topic when I came across this. I have done the stock image restore, restored BACK to hboot 0.92, back to the most current INC radio, and have tried flashing CW3.0 and Amon_RA. Everything flashes fine but the boot loop continues and if I try to enter recovery, it lasts maybe one full second before rebooting again. The only thing that I can think of that would create this situation for me was that earlier I was trying to update the PRL via *228 on MIUI but the dialpad never popped up so I hung up.
popasmurfn23 said:
So i suggest you take phazeones link and try that file.Because u might have the incorrect file. There might be more than meets the eye make sure u got the right file.
When i searched for my zip file for my evo there was like 4 of them. They had to match what was said in the upper left corner of my hboot screen. So let me knoe if it worked
Click to expand...
Click to collapse
I'll take another crack at it, but I don't think I had gotten the wrong image. No worries though, it's easy enough to try again using the link on page 1 directly. Can't hurt, right ;-)
RegnierD said:
Since you're trying to flash the 3.x.x.x version of CWM, that may be your issue. Here's a zip for 2.5.0.5, one of the most stable earlier Recoveries. Flash through hboot as per usual.
Click to expand...
Click to collapse
Sure. Once again, worth a shot.
RegnierD said:
This sounds incredibly frustrating. Thus my interest in the matter.
There's gotta be a way to fix this... even if it's just long enough to get S-On and keep your warranty valid.
Click to expand...
Click to collapse
Thanks for the sympathy . Like I mentioned, I visited the Verizon store and a new one is on its way... doesn't that mean that it doesn't matter (other than for science sake) whether this gets S-On or even fixed?
[waiting for flash of build-3.26.605.1-release-152016-baseband-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip]
It just seems unlikely that this is a problem with flashing the wrong recovery, or the wrong stock image, since booting into recovery and booting normally both exhibit the same behavior. If I could boot normally into recovery but not boot into a stock image, I would suspect that I had flashed the wrong image. Since both have the same problem, I think it might be something else.
[finished flashing build-3.26.605.1-release-152016-baseband-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip]
Same behavior. White htc Incredible splash screen -> darkness for a second (presumably while the ROM tries to boot) -> reboot.
Alternatively, HBOOT -> Recovery -> White htc Incredible screen -> Triangle / ! error screen for a half second -> reboot.
[finished flashing CWM 2.5.0.5]
Same behavior:
HBOOT -> Recovery -> White htc Incredible screen -> CWM recovery 2.5.0.5 for a half second (this confirms that it flashed properly) -> reboot.

[Q] HTC EVO SHUTS OFF AND LIGHT BLINKs

hey guys i am having an issue with my gf new evo i bought from craigslist and i am hoping its something software based so i can fix it....so here is the details....
My gf recently lost her evo and no insurance so i went on to craigslist to buy one so when i get the phone it looks nice...legit you know....so anyways i get home and get to craking....so when i started first thing i did was opened the recovery and to my suprise the evo S-off and i was like wahhhttt....anyways so i proceded to rooting it with UnrEVOked and did everthing great so i decided to flash the old rom she had on her old phone cause she liked it so i did and short story long got her phone back to normal...until recently the phonw will randomly reboot when were using it with phone calls or NAV or just music or to many things at once and full battery and will reboot try to turn on then ....IT VIBRATES 4...5 times and shuts off and the LED blinks green every second.....the only way i could turn it on is taking the batter off for a few minutes then reinserting batter and BOOM back on like nothing happend....so i need so help please....did a full wipe of everything and reinstalled rom and nothing....OHHH and it came with stock batter and two non stock!!... PLEASE HELP SHES NAGGING TO MUCH LOL
I don't know for sure but I've read that changing your kernel might fix it
Sent from my PC36100 using XDA App
KaL-EL3038 said:
hey guys i am having an issue with my gf new evo i bought from craigslist and i am hoping its something software based so i can fix it....so here is the details....
My gf recently lost her evo and no insurance so i went on to craigslist to buy one so when i get the phone it looks nice...legit you know....so anyways i get home and get to craking....so when i started first thing i did was opened the recovery and to my suprise the evo S-off and i was like wahhhttt....anyways so i proceded to rooting it with UnrEVOked and did everthing great so i decided to flash the old rom she had on her old phone cause she liked it so i did and short story long got her phone back to normal...until recently the phonw will randomly reboot when were using it with phone calls or NAV or just music or to many things at once and full battery and will reboot try to turn on then ....IT VIBRATES 4...5 times and shuts off and the LED blinks green every second.....the only way i could turn it on is taking the batter off for a few minutes then reinserting batter and BOOM back on like nothing happend....so i need so help please....did a full wipe of everything and reinstalled rom and nothing....OHHH and it came with stock batter and two non stock!!... PLEASE HELP SHES NAGGING TO MUCH LOL
Click to expand...
Click to collapse
Hmm. Any time I ever see anyone reporting what you're describing, I've never seen a solution. What I would try though, is to unroot it, by turning S back to On, and then running an RUU. See if it will run stable while on a stock ROM. If so, try rooting again. If it is still doing the same thing after running RUU, with S on, I would take it Sprint. The phone is still under warranty, and if it turns out to be hardware related, you should be able to have Sprint do something for you.
RUU: http://forum.xda-developers.com/showthread.php?t=884060&highlight=hboot-0.97+ruu
I also attatched the Unrevoked S on tool. Flash the Unrevoked S on tool in recovery. Confirm that S is on. (what bootloader are you on? If its the Eng .76 bootloader, you don't need the S on tool, in which case you'd just run the RUU). Once S is on, run the RUU, to flash you back to stock. You want to run the RUU that matches your bootloader version, software version, and radio versions the closest. That will take you back to stock, and then you can see how the phone performs.
And it kind of sounds like the phone may have had some issues before. It was obviously rooted, since it was already S off when you purchased it. Who knows what type of issues it had prior to you obtaining it..
Thanks so much!!!
k2buckley said:
Hmm. Any time I ever see anyone reporting what you're describing, I've never seen a solution. What I would try though, is to unroot it, by turning S back to On, and then running an RUU. See if it will run stable while on a stock ROM. If so, try rooting again. If it is still doing the same thing after running RUU, with S on, I would take it Sprint. The phone is still under warranty, and if it turns out to be hardware related, you should be able to have Sprint do something for you.
RUU: http://forum.xda-developers.com/showthread.php?t=884060&highlight=hboot-0.97+ruu
I also attatched the Unrevoked S on tool. Flash the Unrevoked S on tool in recovery. Confirm that S is on. (what bootloader are you on? If its the Eng .76 bootloader, you don't need the S on tool, in which case you'd just run the RUU). Once S is on, run the RUU, to flash you back to stock. You want to run the RUU that matches your bootloader version, software version, and radio versions the closest. That will take you back to stock, and then you can see how the phone performs.
And it kind of sounds like the phone may have had some issues before. It was obviously rooted, since it was already S off when you purchased it. Who knows what type of issues it had prior to you obtaining it..
Click to expand...
Click to collapse
Mohawka said:
I don't know for sure but I've read that changing your kernel might fix it
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
ok well thanks so much for your guys help...i take it there has been many reports before regarding this i was thinking it was the BATTERYS and my second gues was the kernel lol hahah so ill try the kernel first if you think that will help k2buckley and then ill will go all out i am not sure which booatloader i have cause i am using wifi tether to write this but as soon as i found out ill report back and again thanks so much
KaL-EL3038 said:
ok well thanks so much for your guys help...i take it there has been many reports before regarding this i was thinking it was the BATTERYS and my second gues was the kernel lol hahah so ill try the kernel first if you think that will help k2buckley and then ill will go all out i am not sure which booatloader i have cause i am using wifi tether to write this but as soon as i found out ill report back and again thanks so much
Click to expand...
Click to collapse
I don't suspect that changing the kernel will have any affect on your situation. Sometimes a kernel can cause the phone to reboot, but your phone isn't just rebooting. I believe that the 5 vibrates, followed by a black screen and a blinking led, means that the phone is pushing itself into diagnositc mode, for whatever reason. I am not sure what causes this. The only way to get out is to pull the battery out, and i believe you need to eithe be sure you're usb cable is unplugged (or is it be sure that it's plugged in..... I don't recall) Then reboot. Sorry I don't remember the exact specifics, as I've never had to do it, but I've seen it mentioned around here. If you search xHausx's posts, I know he has given instructions on how to attempt recovering from that situation a few times, but I don't usually see it successful, and people end up attempting to run an RUU, if you can keep the phone on long enough. If you do resort to running the RUU, I'd try running it from fastboot mode, which you select from the bootloader.
thanks again
k2buckley said:
I don't suspect that changing the kernel will have any affect on your situation. Sometimes a kernel can cause the phone to reboot, but your phone isn't just rebooting. I believe that the 5 vibrates, followed by a black screen and a blinking led, means that the phone is pushing itself into diagnositc mode, for whatever reason. I am not sure what causes this. The only way to get out is to pull the battery out, and i believe you need to eithe be sure you're usb cable is unplugged (or is it be sure that it's plugged in..... I don't recall) Then reboot. Sorry I don't remember the exact specifics, as I've never had to do it, but I've seen it mentioned around here. If you search xHausx's posts, I know he has given instructions on how to attempt recovering from that situation a few times, but I don't usually see it successful, and people end up attempting to run an RUU, if you can keep the phone on long enough. If you do resort to running the RUU, I'd try running it from fastboot mode, which you select from the bootloader.
Click to expand...
Click to collapse
thanks alot man i gladly appreciate it i see there is other threads going on about this some all which are somewhat the same and some that are exactly the same i am experiencing....so i will take the RUU as my last step if that does not work what else can i do....insurance claim right??? oh and i am having dificulty on choosing the right pcimg or ruu ive never had to do this before so i dont know which one to chosse out of all the ones in the thread you posted?
KaL-EL3038 said:
thanks alot man i gladly appreciate it i see there is other threads going on about this some all which are somewhat the same and some that are exactly the same i am experiencing....so i will take the RUU as my last step if that does not work what else can i do....insurance claim right??? oh and i am having dificulty on choosing the right pcimg or ruu ive never had to do this before so i dont know which one to chosse out of all the ones in the thread you posted?
Click to expand...
Click to collapse
You said you can still get to the OS for a limited amount of time right? See if you can get to menu>settings>about phone>software information. Get all the info there, (PRI, Baseband/radio, Software version (3.70? 3.30?, etc) Just record everything on that page down. Then boot to your bootloader. What's the hboot version? (2.02, 2.10, .97, .93, .76, etc etc.) Report back with that info. Most likely though, you'll need to run the most recent one (first on the page in that thread I sent you, which is 3.70 software)
k2buckley said:
You said you can still get to the OS for a limited amount of time right? See if you can get to menu>settings>about phone>software information. Get all the info there, (PRI, Baseband/radio, Software version (3.70? 3.30?, etc) Just record everything on that page down. Then boot to your bootloader. What's the hboot version? (2.02, 2.10, .97, .93, .76, etc etc.) Report back with that info. Most likely though, you'll need to run the most recent one (first on the page in that thread I sent you, which is 3.70 software)
Click to expand...
Click to collapse
yeah u see i am able to keep the phone one for a while....like example yesterday i was using it to tether to my PS3 no problem but when i open like a new app or sometimes even a phone call it reboots at first i thought it was like the batteries were over heating but now that ive seen this happen to other people i see that not the case...so back to the point here is the info
Baseband-2.15.00.11.19
kernel-2.6.32.17 -gee557fd/[email protected]#15
build- Myns TwoPointTwo rls5
Software Version-3.70.651.1
Webkit-3.1
PRI version-1.90_003
PRL version-60677
Hardware version-0003
HBOOT-0.93.0000
Radio-2.15.00.11.19
and there you go that all i need to get right?
KaL-EL3038 said:
yeah u see i am able to keep the phone one for a while....like example yesterday i was using it to tether to my PS3 no problem but when i open like a new app or sometimes even a phone call it reboots at first i thought it was like the batteries were over heating but now that ive seen this happen to other people i see that not the case...so back to the point here is the info
Baseband-2.15.00.11.19
kernel-2.6.32.17 -gee557fd/[email protected]-2#15
build- Myns TwoPointTwo rls5
Software Version-3.70.651.1
Webkit-3.1
PRI version-1.90_003
PRL version-60677
Hardware version-0003
HBOOT-0.93.0000
Radio-2.15.00.11.19
and there you go that all i need to get right?
Click to expand...
Click to collapse
Yup. That's all. Your software and radios are the latest, but your hboot isn't. I would try the newest 3.70 RUU first. If that gives you any trouble, try the 3.30 RUU, or even 3.29. Its just because your hboot is older that I'm not a hundred percent sure.
Sent from my PC36100 using XDA App
k2buckley said:
Yup. That's all. Your software and radios are the latest, but your hboot isn't. I would try the newest 3.70 RUU first. If that gives you any trouble, try the 3.30 RUU, or even 3.29. Its just because your hboot is older that I'm not a hundred percent sure.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
so do i just download the RUU and not the pcimg??? or both??
KaL-EL3038 said:
so do i just download the RUU and not the pcimg??? or both??
Click to expand...
Click to collapse
Either one you want. They are two separate methods of running the RUU. If you download the actual RUU, it's a .exe that runs from your computer, while the phone is plugged in Via USB. You need HTC Sync installed to run the RUU.
PC36IMG, is a file that you put on your sd card, and then boot to your bootloader. If the PC36IMG is on the main directory of your sd card, and it's named exactly PC36IMG, then when you boot to the bootloader, it will prompt you to update after a few seconds. Just wait for it to ask, then select volume up to say yes. That will then run the 'ruu' from your phone. Either method will acheive the exact same results. Personally, I think it's easier to use the PC36IMG, but they are both easy to do.
k2buckley said:
Either one you want. They are two separate methods of running the RUU. If you download the actual RUU, it's a .exe that runs from your computer, while the phone is plugged in Via USB. You need HTC Sync installed to run the RUU.
PC36IMG, is a file that you put on your sd card, and then boot to your bootloader. If the PC36IMG is on the main directory of your sd card, and it's named exactly PC36IMG, then when you boot to the bootloader, it was prompt you to update after a few seconds. Just wait for it to ask, then select volume up to say yes. That will then run the 'ruu' from your phone. Either method will acheive the exact same results. Personally, I think it's easier to use the PC36IMG, but they are both easy to do.
Click to expand...
Click to collapse
yeah i think i will personally use the pc36img cause i dont want to mess with HTC sync i heard its a pain in the butt!! lol and thanks man i will report back to see what happends ok!
KaL-EL3038 said:
yeah i think i will personally use the pc36img cause i dont want to mess with HTC sync i heard its a pain in the butt!! lol and thanks man i will report back to see what happends ok!
Click to expand...
Click to collapse
cool, sounds good. And just don't forget to turn it back to S on, by flashing the unrevoked s on tool, before you run the RUU(or PC36IMG). Good luck with it!
k2buckley said:
cool, sounds good. And just don't forget to turn it back to S on, by flashing the unrevoked s on tool, before you run the RUU(or PC36IMG). Good luck with it!
Click to expand...
Click to collapse
ohhhh snap thanks man luckly i came back and read this also am i suppose to unzip the pcimg on to the root of my sdcard?
KaL-EL3038 said:
ohhhh snap thanks man luckly i came back and read this also am i suppose to unzip the pcimg on to the root of my sdcard?
Click to expand...
Click to collapse
No, just leave it as is, unzipped. Boot into the bootloader, let it scan, then apply the update and reboot, you'll be all set.
KaL-EL3038 said:
ohhhh snap thanks man luckly i came back and read this also am i suppose to unzip the pcimg on to the root of my sdcard?
Click to expand...
Click to collapse
And just to be more clear, you only need to run the Unrevoked S on tool if you have any point used Unrevoked-Forever. If you are on the .76 Eng Bootloader, you don't need to run it, in which case you'd just skip right to running the RUU.
Edit: And as teh roxx said, leave the PC36IMG zipped, and on the main directory of your sd card. Named exactly PC36IMG.
k2buckley said:
And just to be more clear, you only need to run the Unrevoked S on tool if you have any point used Unrevoked-Forever. If you are on the .76 Eng Bootloader, you don't need to run it, in which case you'd just skip right to running the RUU.
Edit: And as teh roxx said, leave the PC36IMG zipped, and on the main directory of your sd card. Named exactly PC36IMG.
Click to expand...
Click to collapse
thanks so much guys i will report back to see if this help ok and i have bootloader .96 so i think i have to run S-On tool..
Aye aye cappy, someone should be around.
Darn itttt
teh roxxorz said:
Aye aye cappy, someone should be around.
Click to expand...
Click to collapse
HUUHHHH ????? lol
KaL-EL3038 said:
thanks so much guys i will report back to see if this help ok and i have bootloader .96 so i think i have to run S-On tool..
Click to expand...
Click to collapse
On another note....Here are my results guys...
well ok first thing i did was format my sd card so i wouldnt run into any problems with that....then i continued to placing the zip file of S-ON tool on to the root of the sdcard Flashed it with clockwork and after it did its handy work i rebooted on to Bootloader and confirmed S-On.....so then i place the PC136img on the root of my sd card and it scanned it and i fallowed what told of me to do....so as soon it was done it asked me to reboot!!so as i clicked up to say yes it rebooted...now here is there the fun begins...when i first rebooted it went into a boot loop of turning on to HTC EVO screen then turning off And HTC EVO screen over and over again so it was turning on and off by itself....so i decided to reflash PC136 IMG all over again cause i thought something went wrong....so it completed everything again i rebooted and this time it did an HTC EVO Screen on and off thing again .....but this time i decided to take out the battery leave it out for a little and put it back on.....and as i was putting it back on i turned it on and this screen with a phone laying down with arrows going in a circle kind of like a recycle came on and stayed on so i took of the battery...and reflashed PC136 IMG again....so then i rebooted again and The darn HTC EVO screen on and off again.....so this time i took out battery again and waited for like five minutes...put it back on and the PHONE LAYING DOWN WITH ARROWS AGAIN CAME ON and i let it sit for a while and phone came on....so i was like YEAHHHHH worked welll after fully charging phone and trying to Repeat the same process i would do to get the PHONE OFF WITH ORANGE LIGHTS FLASHING....well that did not happen.....butttttttt HERE is the new thing it does the same process i would do to make that happen i do it again .....and to my suprise phone still turns off but this time its not PHONE ORANGE LIGHTS.....ITS HTC EVO SCREEN BOOT LOOP.....so now what guys.....
KaL-EL3038 said:
HUUHHHH ????? lol
On another note....Here are my results guys...
well ok first thing i did was format my sd card so i wouldnt run into any problems with that....then i continued to placing the zip file of S-ON tool on to the root of the sdcard Flashed it with clockwork and after it did its handy work i rebooted on to Bootloader and confirmed S-On.....so then i place the PC136img on the root of my sd card and it scanned it and i fallowed what told of me to do....so as soon it was done it asked me to reboot!!so as i clicked up to say yes it rebooted...now here is there the fun begins...when i first rebooted it went into a boot loop of turning on to HTC EVO screen then turning off And HTC EVO screen over and over again so it was turning on and off by itself....so i decided to reflash PC136 IMG all over again cause i thought something went wrong....so it completed everything again i rebooted and this time it did an HTC EVO Screen on and off thing again .....but this time i decided to take out the battery leave it out for a little and put it back on.....and as i was putting it back on i turned it on and this screen with a phone laying down with arrows going in a circle kind of like a recycle came on and stayed on so i took of the battery...and reflashed PC136 IMG again....so then i rebooted again and The darn HTC EVO screen on and off again.....so this time i took out battery again and waited for like five minutes...put it back on and the PHONE LAYING DOWN WITH ARROWS AGAIN CAME ON and i let it sit for a while and phone came on....so i was like YEAHHHHH worked welll after fully charging phone and trying to Repeat the same process i would do to get the PHONE OFF WITH ORANGE LIGHTS FLASHING....well that did not happen.....butttttttt HERE is the new thing it does the same process i would do to make that happen i do it again .....and to my suprise phone still turns off but this time its not PHONE ORANGE LIGHTS.....ITS HTC EVO SCREEN BOOT LOOP.....so now what guys.....
Click to expand...
Click to collapse
When the phone coming on with the arrows comes on, you need to let that finish. That's a part of the process of running the ruu/PC36IMG. When it comes to that screen, let it sit there for a bit (could be a few minutes), and don't pull the battery unless you're positive that it's stuck there.
Also, which RUU are you trying? I forget which one you went with. Perhaps try a different one as well. You may be having trouble due to the wrong RUU. Did you try downloading a different one yet?
Also, remember that there was something wrong with you're phone to begin with. It is entirely possible that there is some sort of hardware problem with it, since it was giving you the black screen with the blinking led before. The important thing here is that you got S on. That way you can at least take it in to Sprint, and not have to worry. Just be sure that if you take it in, to take your SD card out before taking it in, so they don't see any root related stuff on the card.

[Q] Unrooted phone having problems?

Ok I need some help, I unrooted my phone because I had to take into sprint to get a new screen. The problem is this. After unrooting the Evo it constantly reboots itself and on top of that it will not recognize the SD card. Any ideas on how to fix this.
First, being that the phone is no longer rooted, take it to Sprint and have them troubleshoot it. If you don't want to do that, you can try booting into recovery to see if the card will mount there.
dougjamal said:
First, being that the phone is no longer rooted, take it to Sprint and have them troubleshoot it. If you don't want to do that, you can try booting into recovery to see if the card will mount there.
Click to expand...
Click to collapse
If the phone is *properly* unrooted (s-on zip, RUU) there shouldn't be a recovery to boot into.
OP, did you unroot the way I mentioned?
(from... Evo/MIUI/Tapatalk)
plainjane said:
If the phone is *properly* unrooted (s-on zip, RUU) there shouldn't be a recovery to boot into.
OP, did you unroot the way I mentioned?
(from... Evo/MIUI/Tapatalk)
Click to expand...
Click to collapse
I was under the impression that there is a stock recovery.
dougjamal said:
I was under the impression that there is a stock recovery.
Click to expand...
Click to collapse
From what I understand, the stock recovery is no recovery. On a brand new not rooted phone, if you try to go into recovery, you get the black screen with red triangle.
At least that's what I've always heard. The Evo I had before this one was freaking out - it had never been rooted. I went into the bootloader to clear storage and out of curiosity chose recovery afterwards. I got the no recovery screen.
Running the RUU should give you the same result.
(from... Evo/MIUI/Tapatalk)
plainjane said:
From what I understand, the stock recovery is no recovery. On a brand new not rooted phone, if you try to go into recovery, you get the black screen with red triangle.
At least that's what I've always heard. The Evo I had before this one was freaking out - it had never been rooted. I went into the bootloader to clear storage and out of curiosity chose recovery afterwards. I got the no recovery screen.
Running the RUU should give you the same result.
(from... Evo/MIUI/Tapatalk)
Click to expand...
Click to collapse
Oh Okay. Thanks for clearing that up for me. Take care, my friend...
Thanks for the info, I did unroot it the way you mentioned in the thread. And it is unrooted the s zip is on and when I try to get into recovery I do get the red triangle warning. So I guess my best bet is to take it to Sprint. Is there a way to root the phone thru bootloader or do I have to have the phone turned on to root it. As far as the SD card issue any ideas.
killwrath said:
Thanks for the info, I did unroot it the way you mentioned in the thread. And it is unrooted the s zip is on and when I try to get into recovery I do get the red triangle warning. So I guess my best bet is to take it to Sprint. Is there a way to root the phone thru bootloader or do I have to have the phone turned on to root it. As far as the SD card issue any ideas.
Click to expand...
Click to collapse
so you didnt run an RUU? Did you just flash a PC36IMG.zip from the bootloader? The problem with that method is that you dont know what all was in the zip, or if it included everything. Theres a lot of PC36IMG.zip's out there that all serve different purposes. Go download the official RUU on your computer, plug your phone in and boot into fastboot (or just bootloader, not sure), wait for the process to finish, and your phone will be back to stock 100% no matter what. This is what sprint will do to restore a phone, so its official.
Ok one more quick question, how do I get my computer to recognize my phone after I plug it in. I found the official RUU and when I plugged my phone in and booted to bootloader the computer did not find it. As a result running the RUU did nothing. I went thru all the warning screens and then when it was searching for the phone and then gave me a warning that no phone was connected. So if I could get the phone connected to the computer then I am sure I can run the RUU and see if that helps. Any ideas?
killwrath said:
Ok one more quick question, how do I get my computer to recognize my phone after I plug it in. I found the official RUU and when I plugged my phone in and booted to bootloader the computer did not find it. As a result running the RUU did nothing. I went thru all the warning screens and then when it was searching for the phone and then gave me a warning that no phone was connected. So if I could get the phone connected to the computer then I am sure I can run the RUU and see if that helps. Any ideas?
Click to expand...
Click to collapse
check my guide have a link to the ruu you need just place it PC36IMG.ZIP on SD card and run get into boot loader mode and there you go.
Ok the phone wins. It is going back to sprint to see what they can do. All of your suggestions have been great, thanks for them. I just cant get the computer to recognize the phone when its plugged in. And the phone cant detect the SD card even in bootloader. And it will only charge when its is turned off. DAMN YOU TECHNOLOGY!!! hahahaha
Again thanks a ton for all your help. Warms the heart to know there are lots of fellow phone hackers willing to help out.
First thing is Thank You Everyone for all your help and suggestions.
Here is the update. The phone won and I had to take it to Sprint. And much to my suprise and honestly relief, they could not get the software reinstalled, it was stuck in a boot cycle is what they said. Ok if you say so. So they are going to send me a new phone. WOO HOO!!!!!
Thanks again for everything. Guess I get to try out Auto Root this time.
Yeah Rooting.

HELP!!! Rooted using Unrevoked 3, now phone randomly locks up!

So I just rooted using the latest unrevoked, but now my phone locks up after about 30 seconds or so, then vibrates 5 times. More troubling: It cannot see an SD card, will not mount or format.
Hoping someone can help me get back to stock.
I did not take the gingerbread OTA, FWIW.
OK, well ,the obvious first question is gonna be are you s-on or s-off.
Turn your phone on while holding the power button down to see what it says at the top when Hboot starts up.
HipKat said:
OK, well ,the obvious first question is gonna be are you s-on or s-off.
Turn your phone on while holding the power button down to see what it says at the top when Hboot starts up.
Click to expand...
Click to collapse
It says S-ON
dsf3g said:
It says S-ON
Click to expand...
Click to collapse
Boot into the bootloader, then select clear storage, then try to boot up normally.
OK, so I managed to flash PC36IMG.zip. So now I'm back to stock and the EVO runs fine without rebooting. Wheeew! I was already scanning eBay for a replacement, LOL! Only issue I have now is that my Evo does not recognize the SD Card (won't let me mount, format, nothing.) I'm seeing some threads on this sort of thing, but if anyone has a quick fix I'd love o hear it. I've got a 16 GB card full of music that's just sittin' there.
Oh, now this is bad: the battery does not seem to charge after restoring... at least the charging symbol is not coming on!
UPDATE: OK, the red light is coming on now when I plug in, but battery status shows "discharging." I don't know at this point whether it's charging or not.
OK, just verified. Phone isn't charging. Down to 50%. Shutting off so I'll have enough juice to fix ti when I figure our what needs to be done. I don't have a separate battery charger, so I'm SOL if I can't get this thing working again.
Any help would be much appreciated!
http://forum.xda-developers.com/showthread.php?t=695243
sd card fix. Also, turn the phone off as you have, but leave it plugged in charged over night and see what happens for now.
Make sure you have the hboot drivers downloaded, then install, then uninstall htc sync, enable usb debugging from applications > development, then run unrevoked again.
teh roxxorz said:
http://forum.xda-developers.com/showthread.php?t=695243
sd card fix. Also, turn the phone off as you have, but leave it plugged in charged over night and see what happens for now.
Make sure you have the hboot drivers downloaded, then install, then uninstall htc sync, enable usb debugging from applications > development, then run unrevoked again.
Click to expand...
Click to collapse
Thanks, I'll give it a try this weekend. Right now I've got a spare battery charger on order with Amazon. Should be in this Friday. Don't want to mess with anything until I can start with a fully charged battery.
You're S-On. There's nothing you can, or could have messed with, unless you don't have the new update on your phone, which was going to be my next question
HipKat said:
You're S-On. There's nothing you can, or could have messed with, unless you don't have the new update on your phone, which was going to be my next question
Click to expand...
Click to collapse
I don't have the new update on my phone. It's still showing Android 2.2 and I never approved the OTA.
One suggestion that seems to work for some people is to flash a new radio. I wonder if someone could help me with this:
1) What do I need to know choose the appropriate radio to flash?
2) Do I need to be rooted to do so, because it seems I'm not.
I'm browsing eBay for cheapie Oprimus S phones... please help me not have to buy a used $100 Optimus S because I murdered by Evo :-(
Yes, you need to be rooted to flash the radios fro ma zip file.
you don't to flash form PC36IMG.zip file, and there is the choice to do it either way.
I'm curious, you said in your OP that you rooted, and the phone went into maintenance mode (The vibrates 5 times thing is maintenance Mode).
Are you sure the root took? I would do this, reinstall HTC-Sync, then install just the program, not the drivers, and try Unrevoked again, make sure it goes through the root process and the flash of clockwork recovery.
If it boots up, then you're good.
From there, I would flash Amon Ra, as it's a better recovery, and then try a ROM.
Radios is the least important thing you can flash, and I'd save that for last, and make sure you know in detail what you're doing, when it comes to radio flashing.
HipKat said:
Yes, you need to be rooted to flash the radios fro ma zip file.
you don't to flash form PC36IMG.zip file, and there is the choice to do it either way.
I'm curious, you said in your OP that you rooted, and the phone went into maintenance mode (The vibrates 5 times thing is maintenance Mode).
Are you sure the root took? I would do this, reinstall HTC-Sync, then install just the program, not the drivers, and try Unrevoked again, make sure it goes through the root process and the flash of clockwork recovery.
If it boots up, then you're good.
From there, I would flash Amon Ra, as it's a better recovery, and then try a ROM.
Radios is the least important thing you can flash, and I'd save that for last, and make sure you know in detail what you're doing, when it comes to radio flashing.
Click to expand...
Click to collapse
I can't be sure I rooted. I'm just going by what Unrevoked reported. Superuser was installed, but the phone would die before I had much time to verify that I was actually rooted.
I've never installed HTC Sync, BTW. According to the unrevoked instructions you shouldn't have it installed on your PC because it causes problems.
OK, so I got home and the phone says battery is 100% charged. So that's good. It appears to charge when turned off, at least.
Sadly, it does not recognize USB at all. The computer beeps when I plug the phone in, but the phone shows no popups or anything.
I tried running "unrevoked" again, but unrevoked just kept waiting for me to plug in the phone. I did not install HTC Sync.
The phone does not recognize micro sd cards from within Android, but I can flash signed ROMs. I did that today, flashing what I think is a newer ROM than I had before, but alas it did me no good. The phone still does not see the micro SD card or realize that I'm plugged in and charging.
The ROM I sintalled this time was the third link on this page:
http://forum.xda-developers.com/showthread.php?t=884060
It corresponds to the software version I was running before running UNREVOKED the first time.
I'm getting pretty worried here. I don't see how I'm supposed to fix this phone if I cannot communicate via USB.
Installing HTC Sync will install the drivers on your computer, which you need for unrevoked to work, but then, you need to uninstall the program (not the drivers).
Ugh, now I've discovered another problem. With this latest stock ROM I've lost bluetooth!
I'm losing hope here. My last best hope seems to be to accept the Gingerbread OTA, and if that doesn't solve the problem throw myself on the mercy of our local Sprint repair store. Anyone know what their policy is on this?
Will they repair something like this for a fee if it's not under warranty? I imagine even completely brcked Evos can be repaired with a new motherboard, right?
Should I try telling them that the OTA screwed it up? Will they be able to tell what I've done to the phone?
At this point I just want to get back to stock. No longer interested in rooting. I need a cell phone just for daily living.

[Q] Phone Freezing At Droid Eye And AThen Bootloops

So i was running a miui rom and did a clean wipe to try and a new rom. I couldn't get past the boot screen of the rom so i figured it was just a bad download. so i went and unrooted the phone. i have Hboot .92 thew radio is 2.15.10.07.07. i have the phone to s-on. i downloaded and installed the stock verizon gingerbread rom by renaming it to th P whatever lol. the reboots gets to the incredible screen then goes the htc quetly brilliant screen then it does the droid sound and i get the red snapdragon logos. but when it get's to the droid eye after it circle goes back and forth once then freezes on the second one. it sits there for like 3 or 4 minutes and then it just reboots to the droid sound and snapdrogon screen then the droid eye and stops and just keeps repeating this. i am hoping someone on might have a cure for this. the only thing i can get into iss hboot. hoping it's not fried. thanks for your time. and sorry for the long post, just trying to be very detailed to get the right help.
scoobntaz1996 said:
So i was running a miui rom and did a clean wipe to try and a new rom. I couldn't get past the boot screen of the rom so i figured it was just a bad download. so i went and unrooted the phone. i have Hboot .92 thew radio is 2.15.10.07.07. i have the phone to s-on. i downloaded and installed the stock verizon gingerbread rom by renaming it to th P whatever lol. the reboots gets to the incredible screen then goes the htc quetly brilliant screen then it does the droid sound and i get the red snapdragon logos. but when it get's to the droid eye after it circle goes back and forth once then freezes on the second one. it sits there for like 3 or 4 minutes and then it just reboots to the droid sound and snapdrogon screen then the droid eye and stops and just keeps repeating this. i am hoping someone on might have a cure for this. the only thing i can get into iss hboot. hoping it's not fried. thanks for your time. and sorry for the long post, just trying to be very detailed to get the right help.
Click to expand...
Click to collapse
Have you tried doing a factory reset from hboot, and then reflashing the ruu (PB31IMG.zip file) thru hboot again. Also why did you go s-on, just makes it way harder to reroot or fix issues like these? The only reason anyone should ever go s-on is if you need to return it to verizon under warranty.
the reason for s-on is because i was selling it and the new owner just wanted it stock. they know nothing about rooting or any of this kinda stuff. i do believe i tried the factory reset but i will give it a go again.
so i believe i have found the problem. and doing some research it's my own fault. i am still on the .07.07 radio baseband and i found out that i should have downgraded before getting s-on. now i don't know if i can fix this problem or did i just ruin my phone. hoping for some good news. thanks
scoobntaz1996 said:
so i believe i have found the problem. and doing some research it's my own fault. i am still on the .07.07 radio baseband and i found out that i should have downgraded before getting s-on. now i don't know if i can fix this problem or did i just ruin my phone. hoping for some good news. thanks
Click to expand...
Click to collapse
Im pretty sure you have to downgrade the radio to get s-on. As in it wont work to get you s-on if your not on the right radio. Are you sure you didnt downgrade and doing the ruu just upgraded it again?
I would try doing the latest ruu.exe with a pc, instead of PB31IMG.zip.
i would love to but the pc will not read the phone because it just boot loops.
scoobntaz1996 said:
i would love to but the pc will not read the phone because it just boot loops.
Click to expand...
Click to collapse
Try flashing the PB31IMG.zip ruu with fastboot. androidforums.com/incredible-all-things-root/487280-easier-way-flash-pb31img-files.html
do you happen to have a workable link for the adb and fastboot. the link on android forums is through megauploiad and is not a workable link.
scoobntaz1996 said:
do you happen to have a workable link for the adb and fastboot. the link on android forums is through megauploiad and is not a workable link.
Click to expand...
Click to collapse
Here ya go: http://dinc.does-it.net/ADB/ADB-Fastboot-USB-Drivers_v4_(x86)(x64).zip
phone is not recognized in hboot or fast boot. it says hboot usb and fastboot usb on my phone but when i go in the coomand prompt on my pc it doesn't show any devices.
scoobntaz1996 said:
phone is not recognized in hboot or fast boot. it says hboot usb and fastboot usb on my phone but when i go in the coomand prompt on my pc it doesn't show any devices.
Click to expand...
Click to collapse
Have you installed the phone drivers on your pc?
i have installed everything that i can to try and get this phone working. hboot comes comes up on the phone just fine and i can get to fastboot on the phone. when i go to recovery from fastboot it goes to the green triangle then it turns red. i do the volume and power to get to recovery but when it comes up i get a bunch of error messages. and am at a lost with this. all i know is i don't think it is bricked because i can get to hboot. when i try to install another pB file from hboot it either does not do anything or it tells me it failed because it was an older version. i am pretty sure it is a software problem i just can't figure it out.

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