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Hi,
I was just wondering if anyone has got to the bottom of why the HTC Mail App Version 2.00.0037.218634 (as installed via the Android 2.2 OTA update) does not work with Hotmail Exchange ActiveSync.
From what I understand the issue is not with hotmail accounts being activated, as people who have installed the stock Android 2.2 Mail.apk on their devices have been able to setup the account and get a combined email inbox.
From another forum here is the stock Android 2.2 Mail.apk
http://www.4shared.com/file/hP_PfaD8/Email.html
Same here, i thought that it was my hotmail account at first but then i read on Paul Thurrott's blog that ActiveSync was being enabled for everyone on the 30th August. I just downloaded the Android 2.2 stock mail client and it the sync works perfectly - think i prefer this over HTC's so may stick with it... Thanks for the link.
+1 thanks for the Link!
Just a word of warning, I don’t think this application can be uninstalled once installed (please correct me if I am wrong).
Also, you will no longer receive a counter of the number of emails received as there is no homepage widget with this app.
Finally, from what I have heard, Google search does not search emails contained within the Android Mail App.
Ideally I would like to see HTC patch their Mail App. I think the missing functionality is the ability to accept certificates and it is this that is preventing the HTC Mail App from syncing with Hotmail Exchange ActiveSync.
Please correct me if I am wrong on any of these points.
Is the file you linked to valid for all stock 2.2 phones or is it somehow specific to the HTC Desire?
Uninstalls fine on my stock 2.2
audioscience said:
Is the file you linked to valid for all stock 2.2 phones or is it somehow specific to the HTC Desire?
Click to expand...
Click to collapse
It should work on all android phones, it might even work on 2.1 as long as you don't sync the calendar and contacts.
dik23 said:
Uninstalls fine on my stock 2.2
Click to expand...
Click to collapse
Yes,
Uninstall works fine, apologies for that. No HTML Support
imranbashir_uk said:
From another forum here is the stock Android 2.2 Mail.apk
http://www.4shared.com/file/hP_PfaD8/Email.html
Click to expand...
Click to collapse
Is this definitely the stock Android 2.2 app?
Because it's identical to "Improved Mail" on the Android Market Place but oddly is labelled as version 2.2 but Improved Mail is v1.75. I'd be surprised if Google would allow an e-mail app on the Nexus One that doesn't support HTML e-mail.
The one on the market place has a couple more option so I'm assuming it's newer (still no HTML or Move mail into new folder support though). It's also more stable. I found the one in the link above made my HTC Desire go very slow and unstable (unless I killed on of it's mail services).
Touchdown is the best alternative I've found. It's pretty powerful but the interface is a bit ropey. It's also 20 bucks!
imranbashir_uk said:
Finally, from what I have heard, Google search does not search emails contained within the Android Mail App.
Click to expand...
Click to collapse
I second that. It's not listed as a Universal Search option.
imranbashir_uk said:
Ideally I would like to see HTC patch their Mail App. I think the missing functionality is the ability to accept certificates and it is this that is preventing the HTC Mail App from syncing with Hotmail Exchange ActiveSync.
Click to expand...
Click to collapse
I've e-mailed HTC Support. I suggest others do the same. They need to send out an OTA fix.
About the only good things about Improved Mail are:
* Hotmail Exchange ActiveSync
* Combined Inbox
Otherwise it's pretty basic.
I've heard back from HTC Support:
"We are sorry you have had to work around, to get something to work, as the software was not compatible.
We are aware of this and I will for record send this information to the appropriate team. We are always working on fixes for our future updates.
but as of now i have not got that information."
I'd like to see this fixed too as downloading a separate basic app at about 3mb or even higher, just means I am wasting space on something that should be there anyway... with things like the flashplayer updates taking up 12mb of my internal storage - I'm only left with 14mb!
Anyhow, I thought I'd email HTC too to see if we can push them along a bit if they see a bit of interest in getting the e-mail application fixed...
Will see if they have the same response.
Have it running on Improved Email for now.
Thanks. I'm sure they could send out an OTA update. Hotmail is only one of the biggest e-mail providers worldwide and HTC said they know about the problem.
The developer of Improved E-Mail has said he'll look into why HTML e-mail support isn't working because he reckons it should. I've only got 20-22Mb free and you can only move so much to SD card.
Thank you for contacting us . In regards to your handset I can help you with that. I am sorry that you have been experiencing problem with your handset
I confirm that it is not supported at the moment on the handset thank you for bringing the issue to out attention
We do not have information available at the moment we advise you to register e-club to receive further updates regarding your handset model
Click to expand...
Click to collapse
Not any indication of a fix
It's not just the HTC Desire. HTC Incredible and Evo users in the States have reported it too. Given how big Hotmail is and I bet it affects all HTC Android phones (at least since the Hero), I hope HTC are working on it as a matter of urgency.
Hi Guys, new to XDA but thought I'd join as I have a shiny new HTC Desire HD.
Unfortuanately the Desire HD still has Hotmail Activesync issues (i.e. it won't work - comes up with the "please try later" error message). I am using Improved Email until there is (ever?) a fix - but I'm finding it slowing down the entire phone. After a couple of hours of improved email running the phone animations become really choppy. As soon as I force close improved email, everything returns to normal. Very odd.
I have emailed HTC about their Mail app incompatibility with Hotmail, and received the generec response below:
Thank you for contacting us .
We don't have this information available at this time but would recommend that you check back on our website regularly for any further developments.
Click to expand...
Click to collapse
Come on HTC! The Mail app is really letting down an otherwise incredible device.
A Quick update, I emailed HTC back saying that the response provided was not good enough, told them that they needed to fix the issue pronto, and that I am considering getting a refund due to this... Seems drastic but might as well use the fear tactic.
They instantly replied with this:
We are aware of this issue you reported on your e-mail , We thank you for bringing this to our attention. We will pass this information along to our software developers.
Click to expand...
Click to collapse
Let's hope they actually are working on fixing the issue. I still can't get around why they would remove the original android mail app that does work, and replace it with their own crippled app.
I tried installing the original android mail app posted earlier on in the thread but it says "problem parsing". Anyone have an idea as to why this issue has occured?
Tim
Thanks TimHawker. How can HTC release the Desire HD, knowing it has this bug?
This isn't some 2 bit e-mail service no one has ever heard of. Hotmail is in the top 3 (maybe number 1) of webmail services world-wide.
I've not found my Desire slows down with Improved E-Mail but it's funny you should say that because I did when I tried the Native Google Nexus One Mail App (which I'm confident is an older version of Improved E-Mail, it's identical). Exactly the same symptons. I too had to kill it, to get animations flowing properly.
I've not found that with Improved E-Mail though but didn't try it for as long (so it's certainly possible I would have the same problem). I'm having to use HTC Mail and POP3 because every mail app I've tried doesn't work with HTML e-mail when using Hotmail's Exchange ActiveSync (Hotmail with POP3 is fine). See here:
http://forum.xda-developers.com/showthread.php?p=8882069
TimHawker said:
I tried installing the original android mail app posted earlier on in the thread but it says "problem parsing". Anyone have an idea as to why this issue has occured?
Click to expand...
Click to collapse
I wouldn't bother. It worked fine for me but it's identical to Improved E-Mail in every way (likely an older version). Google must've licensed it from the owner of Improved E-Mail, surely?
Thanks for the reply bradavon.
bradavon said:
This isn't some 2 bit e-mail service no one has ever heard of. Hotmail is in the top 3 (maybe number 1) of webmail services world-wide.
Click to expand...
Click to collapse
You're 100% correct there, Hotmail is the number 1 worldwide webmail service with over 350 million users. HTC should be questioned as to why they have decided to provide an incompatible app with the most popular webmail service out there. I just can't quite fathom it.
bradavon said:
I wouldn't bother. It worked fine for me but it's identical to Improved E-Mail in every way (likely an older version). Google must've licensed it from the owner of Improved E-Mail, surely?
Click to expand...
Click to collapse
Thanks for the info. Perhaps it's the opposite - it's the Google Android defacto mail client, but improved by the author, mwebster
I think I'll send HTC another email informing them just how big Hotmail is - perhaps they have their heads in the sand and think it's used by a few plebs with no smartphone interest.
Anyone else with this problem please bombard HTC's inbox! They may then listen and provide an OTA update.
Tim
TimHawker said:
You're 100% correct there, Hotmail is the number 1 worldwide webmail service with over 350 million users. HTC should be questioned as to why they have decided to provide an incompatible app with the most popular webmail service out there. I just can't quite fathom it.
Click to expand...
Click to collapse
Microsoft only finally finished rolling out Hotmail's Exchange ActiveSync on the 30th of August. So that's something at least. Microsoft don't also support Android devices yet too but say Android 2.2 should work (2.1 doesn't due to a bug with it), other versions unknown but I'm guessing unlikely.
But when all other apps I've tried work with it (except for HTML support), it cannot be that difficult to fix and especially on the new Desire HD/Desire Z. Which shipped after the problem was known.
TimHawker said:
Anyone else with this problem please bombard HTC's inbox! They may then listen and provide an OTA update.
Click to expand...
Click to collapse
Good idea.
bradavon said:
Microsoft only finally finished rolling out Hotmail's Exchange ActiveSync on the 30th of August.
Click to expand...
Click to collapse
Ah ok, thanks for the info - wasn't aware it was such a short time ago. Still, considering the Desire HD has just been released the problem should have been fixed.
I have emailed HTC again, will post whatever they reply here.
Tim
The stock doesn't have copy paste or search capabilities...
Any way to load the HTC email client ?
Thanks.
lowspeed said:
The stock doesn't have copy paste or search capabilities...
Any way to load the HTC email client ?
Thanks.
Click to expand...
Click to collapse
simple answer is no
How about a complicated answer ?
lowspeed said:
How about a complicated answer ?
Click to expand...
Click to collapse
the htc mail client is made to function with a sense enabled rom w/ sense features. cm6 is not sense in anyway and usually any htc apps will result is a fc everytime you try to open it. try mail droid or something.
OK so what is the advantage of running CM6 over say vael or baked?
lowspeed said:
OK so what is the advantage of running CM6 over say vael or baked?
Click to expand...
Click to collapse
The latter 2 are still Sense Roms. Vael just strip all (most) of the Sense. There is no way now to get the HTC mail program to work with CM6(I know as I have tried multiple times). Your best bet is try K-9 mail (which is great). Or you need go back to a Sense Rom. All the Roms are Sense except CM6 and SuperEVO. Be aware that some of these Roms does not have the HTC mail program anymore, but since they are Sense Rom all you do is find the HTC mail.apk and install it.
whatsitsnamenow said:
The latter 2 are still Sense Roms. Vael just strip all (most) of the Sense. There is no way now to get the HTC mail program to work with CM6(I know as I have tried multiple times). Your best bet is try K-9 mail (which is great). Or you need go back to a Sense Rom. All the Roms are Sense except CM6 and SuperEVO. Be aware that some of these Roms does not have the HTC mail program anymore, but since they are Sense Rom all you do is find the HTC mail.apk and install it.
Click to expand...
Click to collapse
Does k-9 work with exchange? I tried setting it up giving me errors.
Also is it still push email ?
I never tried it with exchange so I am not qualify to answer that. It doesn't do push email yet but neither does the android email or the htc mail. All of them are timed polling. The only one that does push email is the stock gmail app. I email myself and gmail is almost instant but of course it doesn't help if you have other email accounts. For me its the best option right now. Its free so can't hurt to try it out.
whatsitsnamenow said:
I never tried it with exchange so I am not qualify to answer that. It doesn't do push email yet but neither does the android email or the htc mail. All of them are timed polling. The only one that does push email is the stock gmail app. I email myself and gmail is almost instant but of course it doesn't help if you have other email accounts. For me its the best option right now. Its free so can't hurt to try it out.
Click to expand...
Click to collapse
Just FYI, Both stock and htc mail will do push email on exchange.
K9 does Push email, if you're connected to an IMAP server that supports the IDLE extension.
Currently I use the Samsung Social Hub Email app.
Are there any alternatives that also support push notification, unified inbox and mark your emails as read back at the source?
It would have to support both Hotmail and Gmail for me to use it.
Thanks in advance!
Sozage said:
Currently I use the Samsung Social Hub Email app.
Are there any alternatives that also support push notification, unified inbox and mark your emails as read back at the source?
It would have to support both Hotmail and Gmail for me to use it.
Thanks in advance!
Click to expand...
Click to collapse
that is the one i use on a daily basis, i have not been able to find a better one that pushes the mail to you
but K9 is a very good alternative for Polling intervals mails
it doesnt have unified inbox.. but i just got the beta of profimail www.lonelycatgames.com.. i used to always use this on symbian.. it is ultra fast.. compared to any other android as it truly only downloads headers.. ie 2000 message headers in seconds..
ui is a bit dated.. but i will use this to replace k9 mail.. everyone should give it a look.
Try SEVEN
www.seven.com
Free beta now
Sent from my GT-I9000T using Tapatalk
maybe
You all should try and shove the email app from the galaxy tab into your system apps folder and see how you like it! its only for 2.2 though!
MOUSEY said:
Try SEVEN
www.seven.com
Free beta now
Sent from my GT-I9000T using Tapatalk
Click to expand...
Click to collapse
Hmmm... After looking at the SEVEN UI, doing a bit of reading and discovering that SEVEN typically works with hardware manufacturers to create customized version of their mail client for said manufacturer... I'm pretty sure that the stock email client that comes with the SGS is actually a customized version of SEVEN.
Mind asplode!
Sozage said:
Hmmm... After looking at the SEVEN UI, doing a bit of reading and discovering that SEVEN typically works with hardware manufacturers to create customized version of their mail client for said manufacturer... I'm pretty sure that the stock email client that comes with the SGS is actually a customized version of SEVEN.
Mind asplode!
Click to expand...
Click to collapse
acdtually i dont think so.. it looks like a stripped down version of k9 email to me.
lgkahn said:
acdtually i dont think so.. it looks like a stripped down version of k9 email to me.
Click to expand...
Click to collapse
If you check the about box you will see it actually says it is made by SEVEN ...
sargasso said:
If you check the about box you will see it actually says it is made by SEVEN ...
Click to expand...
Click to collapse
Oooohhhhhh snap!
try maildroid
+1 for Profi Mail.
I've come from owning an EVO 3D and the email client on that phone was second to none it did exactly what i needed out of an email client.
I've tried every single email client out there and notthing comes close to it besides the stock email client on JB but even that is lack luster if terms of features.
K-9 - won't work with exchange 2010
EE - works great to a point but with Push email on my phone heats up and drains my battery in like 5 hours, and i need instant email.
TD - Won't allow me to use 2 profiles at the same time.
Anything else i've tried doesn't have the features i need like the HTC client did.
Porting the email client over i realize is probably not gonna happen so.....I really like the nexus but I'm not sure what i can use.
Bit of an email background how i use it.
2 Exchange accounts, both have multipul folders i need synced and seen in the combined view area. 7 folder on one and 2 on the other.
I also have a support email i send from and when replying to an email need to select that email account to send from. (just used for sending email doen't come to this mailbox it comes to my main one.)
WHAT TO DO!!!!!
i absolutely love touchdown for my work exchange email, lets me sync specific folders and i can use push or set my refesh times as well as it has a nice widget for showing my next upcoming meeting and what meeting room it is in.
nvm, just saw u said td didnt work for what you wanted >.<
Have you tried maildroid? I don't know if it will do what you want, but it's worth a shot!
Yeah tried mail droid also. That didn't do what I wanted either.
Sent from my Galaxy Nexus using xda premium
For sure you looked in all the settings? I find it hard to believe that not one of those programs can do what the stock HTC app can.
I've looked in all settings in all programs. EE was the closest to what i wanted but couldn't bare with the battery drain.
I've been at this for 2 weeks. Installed every email app out there. And I did have an X10 a bit ago. But I did use TD then but only had 1 exchange email, now I have 2.
Sent from my Galaxy Nexus using xda premium
It's been a couple months of searching and barring with the stock asop email client.
I am now at the point of asking for the help of a dev to please help me and port the HTC email client to be used on asop.
There has to be some way of doing so... So that the sense framework will not be needed.
any help at all would be greatly appreciated.
Sent from my Galaxy Nexus using xda premium
jclick555 said:
It's been a couple months of searching and barring with the stock asop email client.
I am now at the point of asking for the help of a dev to please help me and port the HTC email client to be used on asop.
There has to be some way of doing so... So that the sense framework will not be needed.
any help at all would be greatly appreciated.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
any ideas on this? Just got the Nexus 7 2013 and can totally understand your pain. What app do you use? Or is there a way of rooting the Nexus and putting a sense rom on it?
kongo09 said:
any ideas on this? Just got the Nexus 7 2013 and can totally understand your pain. What app do you use? Or is there a way of rooting the Nexus and putting a sense rom on it?
Click to expand...
Click to collapse
I've come to the conclusion we most likely won't get anywhere with with trying to port an app over. But the closest I've gotten to the HTC email is Enhanced Email.
I've also contributed some suggestions there to help make it as close to HTC email as it will be. Good Dev there too. Making good progress on updating the app.
All,
The default LG G3 Mail app is kinda meh....I hate the fact it does not allow me to view 'ALL EMAILS' under one, instead I have to manually toggle through my sub folders. I came from HTC One M7 and their mail app was the best I've used.
Can anyone recommend me other alternative that is not Touchdown? I hate the old looking UI of Touchdown.
I'm trying Nine Mail App now...so far so good? Any others?
Thanks!
Nutzzer said:
All,
The default LG G3 Mail app is kinda meh....I hate the fact it does not allow me to view 'ALL EMAILS' under one, instead I have to manually toggle through my sub folders. I came from HTC One M7 and their mail app was the best I've used.
Can anyone recommend me other alternative that is not Touchdown? I hate the old looking UI of Touchdown.
I'm trying Nine Mail App now...so far so good? Any others?
Thanks!
Click to expand...
Click to collapse
Cloudmagic. It's a great app - very useful and it integrates with other apps you might use, i.e. Evernote, Pocket, etc.
Nutzzer said:
All,
The default LG G3 Mail app is kinda meh....I hate the fact it does not allow me to view 'ALL EMAILS' under one, instead I have to manually toggle through my sub folders. I came from HTC One M7 and their mail app was the best I've used.
Can anyone recommend me other alternative that is not Touchdown? I hate the old looking UI of Touchdown.
I'm trying Nine Mail App now...so far so good? Any others?
Thanks!
Click to expand...
Click to collapse
I like AquaMail, but agree Cloudmagic is good (just hated the UI on Cloudmagic myself - specifically that it felt like I was wasting my huge screen because the app elements were huge themselves).
Take a look at Nine. I use it and like it a lot for my work's exchange email account
https://play.google.com/store/apps/details?id=com.ninefolders.hd3&hl=en
Yes, I'm currently using Nine now and its good. I wanted to see what other options are there. CloudMagic looks great, but don't like the fact they store our info/emails in their cloud.
Nine,I like it much more than cloudmagic
Sent from my LG-D850 using Tapatalk
I couldnt get my exchange account work so i istalled stock email app. Working great.
...
nsfnd said:
I couldnt get my exchange account work so i istalled stock email app. Working great.
Click to expand...
Click to collapse
If you can get the stock KitKat email app to work with Exchange it should be a great option. Much of the same interface and goodness as Gmail, threaded emails, etc, etc. My problem is that I have now tried two phones and at least 5 custom ROMs (on my HTC One X) and I have never been able to get the stock KitKat app to work with Exchange. I have tried CleanROM, Viper, Paranoid, Cyanogen, ASOP, as soon as the OS is 4.4 or newer Exchange simply does not work. Things work with the 4.3 Email.apk and Exchange2.apk but that does not have threading. Yes, I have tried all sorts of posted workarounds, Exchange2Google.apk from various sources, etc, no luck. There are numerous threads out there from people claiming to have this problem. Must be a Google screwup because the Samsung, HTC, and LG OEM apps have absolutely no issues with Exchange under KitKat.
If anyone knows of a workaround please PM me or just respond to this thread.
GroovyGeek said:
If you can get the stock KitKat email app to work with Exchange it should be a great option. Much of the same interface and goodness as Gmail, threaded emails, etc, etc. My problem is that I have now tried two phones and at least 5 custom ROMs (on my HTC One X) and I have never been able to get the stock KitKat app to work with Exchange. I have tried CleanROM, Viper, Paranoid, Cyanogen, ASOP, as soon as the OS is 4.4 or newer Exchange simply does not work. Things work with the 4.3 Email.apk and Exchange2.apk but that does not have threading. Yes, I have tried all sorts of posted workarounds, Exchange2Google.apk from various sources, etc, no luck. There are numerous threads out there from people claiming to have this problem. Must be a Google screwup because the Samsung, HTC, and LG OEM apps have absolutely no issues with Exchange under KitKat.
If anyone knows of a workaround please PM me or just respond to this thread.
Click to expand...
Click to collapse
Just suggesting,
I've had a lot of headaches trying to make my exchange work on android.
Auto settings never worked for me, i had to manually type the server user password and such.
My problem was that i was not typing the domain before username.
Im pointing this out because LG email app has a domain field and stock email app doesnt.
So what I do is I fill domain\[email protected] in username field on stock email app, and i use pod51015.outlook.com on server field. And it works like that. Server might be different for you.
nsfnd said:
Just suggesting,
I've had a lot of headaches trying to make my exchange work on android.
Auto settings never worked for me, i had to manually type the server user password and such.
My problem was that i was not typing the domain before username.
Im pointing this out because LG email app has a domain field and stock email app doesnt.
So what I do is I fill domain\[email protected] in username field on stock email app, and i use pod51015.outlook.com on server field. And it works like that. Server might be different for you.
Click to expand...
Click to collapse
Yeah, I have seen numerous people suggest that as a workaround but it has never worked for me. Perhaps the email server is not correct, I need to go talk to the IT guys. The annoying part is that the phone vendor email app always successfully auto-configures. It seems that everyone except Google has figured out how to do this correctly.
GroovyGeek said:
Yeah, I have seen numerous people suggest that as a workaround but it has never worked for me. Perhaps the email server is not correct, I need to go talk to the IT guys. The annoying part is that the phone vendor email app always successfully auto-configures. It seems that everyone except Google has figured out how to do this correctly.
Click to expand...
Click to collapse
Yeah, IT people here gave me the server info. You should try entering manually next.
nsfnd said:
Yeah, IT people here gave me the server info. You should try entering manually next.
Click to expand...
Click to collapse
Well, I finally figured out how to make the stock kitkat 4.4 email app work. You can first let something like the oem email all run, then go look at the settings a day then manually reproduce them in the kitkat app. In my case I needed to specify the server as webmail.company.com and select the "all certificates" option.
However, it appears that I was wrong in my claim that the stock kitkat email apk threads. That is not the case.
Nine actually looks quite good, and just when I was wondering how they can afford to give away such a sophisticated polished app I noticed that there is a silent 7 day trial, after which it is pay to play. Seems to be worth the $10.
1st impression of Nine is very good. Paid for the $10 license less than 10 min after installing it.
twosix said:
1st impression of Nine is very good. Paid for the $10 license less than 10 min after installing it.
Click to expand...
Click to collapse
It does look very good and the support is incredibly responsive. There is a bit of mystery Engrish in the menu items and some of the settings and UI are far from logical but that is a small price to pay for the functionality.
Do any of these apps integrate exchange emails into appointments on your regular calendar automatically?
Also I'm looking for one that doesn't make me put a ridiculous password on my phone.
theraker007 said:
Do any of these apps integrate exchange emails into appointments on your regular calendar automatically?
Also I'm looking for one that doesn't make me put a ridiculous password on my phone.
Click to expand...
Click to collapse
Nine allows for this. Exchange and appointments into regular calendar. You are given the choice of applying security at the app level instead of the device level. So you only have to enter PIN when opening the app...not when unlocking the device.
There is an app called Enhanced Email that allows you to bypass security completely.
Sent from my iPad using Tapatalk HD
stevieraveon said:
NThere is an app called Enhanced Email that allows you to bypass security completely.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
There are also a number of modules for Xposed that let you do the same at the OS level. The one I like best is called Lockscreen Bypass
I use Mailwise and it works great!
Sent from my LG-D850 using XDA Premium 4 mobile app
GroovyGeek said:
There are also a number of modules for Xposed that let you do the same at the OS level. The one I like best is called Lockscreen Bypass
Click to expand...
Click to collapse
unfortunately im on ART