Loose piece. - EVO 4G Q&A, Help & Troubleshooting

Hey, um... slightly embarrassing question here. I dropped my EVO off a staircase. It seems fine and runs well, except there seems to be something loose inside, noticeable only when using the haptic keyboard. My question is this: would it do any good at all to open it up and try to fix it, or is the vibrator too deep for me to safely access? Thanks for your time.
An army of pacifists can be defeated by one man with the will to fight.

Techrocket9 said:
Hey, um... slightly embarrassing question here. I dropped my EVO off a staircase. It seems fine and runs well, except there seems to be something loose inside, noticeable only when using the haptic keyboard. My question is this: would it do any good at all to open it up and try to fix it, or is the vibrator too deep for me to safely access? Thanks for your time.
An army of pacifists can be defeated by one man with the will to fight.
Click to expand...
Click to collapse
someone open the phone up be4 and change the LED lights, so i am sure you can open it.

Techrocket9 said:
or is the vibrator too deep for me to safely access?
Click to expand...
Click to collapse
Ahahahahaha!!! Sorry, had to say point that out
Anyways, yes, it can be opened, and you may be able to fix it, but if there's no outward damage, take it to Sprint and have it swapped and say it just started making that noise. I don't want to encourage you to take advantage of them, but that's your best option here.
The phone is ridiculously easy to disassemble and reassemble, but there is a sticker over ONE of the the back panel screws (the one on the left middle). If that sticker is broken, your warranty is void. It's too far recessed to peel it off with a razor and stick it back on, so unless you have a tiny black sticker to put back in once you're done, you should just swap it to keep your warranty.

Huh, I guess insurance isn't a bad idea for some people.

Related

190 for a g2??

Someone is selling it to me for 190 do u guys think its a good price.. no box and everything though just the phone,battery,battery cover.???
Sent from my LG-P999 using XDA App
That's a great deal, on eBay these are going for $250 to $300+
$190?!
What the eff. Check CAREFULLY for anything wrong with the phone.
Ur gonna get ripped off watch!
well he said that the phone has no scratches except the baterry cover. and nothing is wrong with the phone. all the buttons is working but yea can guys tell me what do i look to make sure nothing is wrong with it??
easy ask to test run phone hit all buttons, use the touch screen much as possible for any dead spots(has happen b4) make sure it slides up decently where you slide it up it dont come right back down, and after that take out batter to check phone for water damage, and batter for any water/moisture damage
ilostchild said:
easy ask to test run phone hit all buttons, use the touch screen much as possible for any dead spots(has happen b4) make sure it slides up decently where you slide it up it dont come right back down, and after that take out batter to check phone for water damage, and batter for any water/moisture damage
Click to expand...
Click to collapse
how do i know if it has a water damage??
look for the white stickers, if they are missing or pink/red means it has been water damaged/ or has been open once to be fixed
just got the phone and its pretty good no issue at all.
I got a similar Deal when I brought My G2
$200 for a G2 in really good condition, with a 4gigs Micro SD, charger and hard plastic Cover. The phone's been with me for over a month now with 0 issues so far.
I think I got a great deal
In my area g2 is like 200-230 new conditions.
Sent from my HTC Vision using Tapatalk

[Q] Help Loose backplate question.

Hi, my Xperia play has a kinda loose back of the screen plate, the part i point in the picture with a red arrow is different feeling, like a bit loose unlike the part i point with the blue arrow.
if i press the part of the backplate pointed with the blue arrow i dont feel any movement at all, but if i touch the part pointed by the red arrow i notice it is more away meaning more detached from the back of the screen than the other and if push it i can feel it moving to the position the other is.
so mi question is, is this normal, and could it cause any problems with normal use, the phone is new, i noticed it by accident.
xp.jpg:
Anyone please
If it's relatively new, call your provider and get it replaced. Should be under warrenty.
Also check to make sure theres no broken clips.
can i tell if a clip is broken without openning the cell? i dont' think is is because it just like half cm that the side market in the red arrow is outter than the blue one, but i can push it foward unlike the blue arrow one that is still.
Heres a detailed photo of the problem, the part in the blue square is good and the part in the red square is kinda misaligned out of the frame (i can push it and it moves to the place it should be, but comes to this position when i stop pushing), could this be serious and possibly get worst or this is something that can normally happen normal can i continue using it without problems, i don't have warranty
what you guys think, looking at the last picture?
Sorry, I know this isn't going to help but, your Play looks way different to mine. Different volume and different L/R buttons. I know there are different models, but I never realised that the actually outwards facing hardware was different.
R800i myself.
i
d31b0y said:
Sorry, I know this isn't going to help but, your Play looks way different to mine. Different volume and different L/R buttons. I know there are different models, but I never realised that the actually outwards facing hardware was different.
R800i myself.
Click to expand...
Click to collapse
yeah me neither. +1
EDIT he's got a rubber case on it. lol I bet we both feel stupid now.
Sent from my R800i using Tapatalk
Lol.
So back on topic, please can someone tell me if i should worry of this problem or i can continue use the phone normally without concern:
Heres a detailed photo of the problem, the part in the blue square is good and the part in the red square is kinda misaligned out of the frame (i can push it and it moves to the place it should be, but comes to this position when i stop pushing), could this be serious and possibly get worst or this is something that can normally happen normal can i continue using it without problems, i don't have warranty
Is it in warrenty?
no, do you think is something serious or i can continue using it normally?
Nobody can really tell without actually getting it into their hands. To me, from the pictures, it looks ok to use. But without actually feeling how loose it is I can't say for sure.
Personally, without a warranty, I would continue to use it but just be careful when sliding it open and closed.
If you notice anything other than the loose backplate, then it is time to get it checked out. Eg, dimmed screen, lack of responsiveness to the touch screen etc. Especially around the area where it is loose.
thanks, it's not realy loose just kinda moved half cm outwards of the frame, and it only moves if i push it down to where it is supposed to be. the other side cant be moved because its pressed against the frame, unlike this side.
Yeah, just sounds like a broken clip all right. Like what you first though. I'd say you will be fine.
Thanks.
Could be but i dont feel any broken pieces moving inside, and i havent dropped the phone and i opened from its seal brand new.
but is this is the cause, you think this could have been caused by the plastic case, it's a trident one?
also, can clips be replaced easily by yourself, or the cell have to be serviced?
No, it's more likely a clip that is actually attached to the casing. You are unlikely to hear anything as it would have fallen out long ago. They are quite small.
Eg, like the ones that hold the back of the phone in place.
I can't imagine a case would have done this. It's too.... internal, if you know what I mean. Is it possible it was like this when you bought it? It could have just been shipped badly or something. These things happen.
If it is what I think it is, then the casing itself would need to be replaced and that wouldn't be worth the money.
Thanks again

Button inside of Sim Slot area?

So on my 3rd Lumia 900, I noticed the sim slot tray wasn't flush with phone... I never did get that fixed but whatever...
Anyways... I removed the tray and noticed 2 things 1) a stricker with some numbers, and 2) a second sticker that is actually used to mask some type of button or something. I didn't notice this on the first 2 devices I had (maybe they didn't have it, or maybe I didn't notice). I had to remove the plastic thick sticker on the right side to see the button or whatever it is... Took me forever to put it back on in place properly.
Anyone know what this is?
IIRC, it covers the slot that allows you remove the locking pin that retains the screen, so you can get inside the phone. You can use the SIM removal tool as a lever to remove the pin, then use a plastic pry tool to remove the screen.
This will void your warranty.
DONT TOUCH IT!!!
if you absolutely must touch it, be aware that your warranty is at stake. if you aren't familiar with the inner workings of a handset, its best to leave it alone.
You wouldn't start poking around inside of your TV if you found a small hole.
Zhariak said:
So on my 3rd Lumia 900, I noticed the sim slot tray wasn't flush with phone... I never did get that fixed but whatever...
Anyways... I removed the tray and noticed 2 things 1) a stricker with some numbers, and 2) a second sticker that is actually used to mask some type of button or something. I didn't notice this on the first 2 devices I had (maybe they didn't have it, or maybe I didn't notice). I had to remove the plastic thick sticker on the right side to see the button or whatever it is... Took me forever to put it back on in place properly.
Anyone know what this is?
Click to expand...
Click to collapse
If you press that button, the Lumia turns into an iPhone 5
alodar1 said:
If you press that button, the Lumia turns into an iPhone 5
Click to expand...
Click to collapse
Better not touch it than hahaha
Thanks guys, by removing that little sticker thing though, that wouldn't affect warranty would it? I didn't touch anything below it..
That's cool they made it easily serviceable though!
Zhariak said:
Better not touch it than hahaha
Thanks guys, by removing that little sticker thing though, that wouldn't affect warranty would it? I didn't touch anything below it..
That's cool they made it easily serviceable though!
Click to expand...
Click to collapse
Actually.....it could void your warrently....if they checked that. Removing stickers on a handset is usually an indicator of a stay away area near hear...stay away.....
When they swapped by phone last week because of the vibrator....they definitely opened the sim slot and looked in...I had no idea why....but I do now.
Zhariak said:
Better not touch it than hahaha
Thanks guys, by removing that little sticker thing though, that wouldn't affect warranty would it? I didn't touch anything below it..
That's cool they made it easily serviceable though!
Click to expand...
Click to collapse
Removing the sticker is what lets them know that you voided the warranty.
Megabunny said:
You wouldn't start poking around inside of your TV if you found a small hole.
Click to expand...
Click to collapse
Actually, I would. It's no wonder my parents got grey hair so quickly.
Zhariak said:
Better not touch it than hahaha
Thanks guys, by removing that little sticker thing though, that wouldn't affect warranty would it? I didn't touch anything below it..
That's cool they made it easily serviceable though!
Click to expand...
Click to collapse
Some stickers....whenyou remove them....say VOID VOID VOID. All you can say is OPPS OPS OPS OPS...because the they are 1 way stickers...usually....won't go back on.
Want to know whats under the sticker....go to YouTube and find the break down video....
Weird,
I removed the sticker a few times to look in, until finally posting this, each time I was able to put it back. It's NOT one of those tamper proof stickers, it just covers that hole...
Zhariak said:
Weird,
I removed the sticker a few times to look in, until finally posting this, each time I was able to put it back. It's NOT one of those tamper proof stickers, it just covers that hole...
Click to expand...
Click to collapse
This thread did make me go look. got the flash light out, the reading glasses, I'm looking inside there....and boom....I see the darn this right on the top. First glance....this is a "You void your warrenty" type of sticker. But thats my opinion. The one of the Dell Venue Pro was black and barely noticable...until you pull it back and it left its surprise.....but then you were looking for the SD card....
Strange...but cool to know.
I have to admit, the same day the YouTube video came up showing how to dismantle the phone, I went ahead and did it. It's pretty slick the way it's held together.
I wanted to see how the Vibrator Motor was installed to see if there was a good reason for the rattle and possibly a fix. Unfortunately, it's under the Main Board, and I was not that enthusiastic, so never got to see it. But I can confirm it's the Motor, or something close to it, and NOT the camera lense. I ran the vibrator while the phone was open so I could find the source. Again, it's under the Main Board, so could not see the actual rattle source.
I'm wondering if it might be one of the metal plates that clip on to cover the IC Chips, thus the different rattle on different phones. All the other parts seem to be solidly mounted.
PS: From what I can tell, there's no sign that the sticker had been lifted after I put it back in place.
SuperSport said:
I have to admit, the same day the YouTube video came up showing how to dismantle the phone, I went ahead and did it. It's pretty slick the way it's held together.
I wanted to see how the Vibrator Motor was installed to see if there was a good reason for the rattle and possibly a fix. Unfortunately, it's under the Main Board, and I was not that enthusiastic, so never got to see it. But I can confirm it's the Motor, or something close to it, and NOT the camera lense. I ran the vibrator while the phone was open so I could find the source. Again, it's under the Main Board, so could not see the actual rattle source.
I'm wondering if it might be one of the metal plates that clip on to cover the IC Chips, thus the different rattle on different phones. All the other parts seem to be solidly mounted.
PS: From what I can tell, there's no sign that the sticker had been lifted after I put it back in place.
Click to expand...
Click to collapse
I might do this when its out of warranty.... too knew yet to blow that!

[Q] Adjusting Trigger Buttons?

I had my new xperia play delivered yesterday, and while I'm really pleased with it overall, there's one thing that's slightly offputting. The right trigger button feels far looser than the left, and requires much more force to register when playing a game etc. It also seems to be sitting slightly higher up than the left.
Is there any way to adjust the 'tightness' of the trigger? It's not the end of the world obviously, but it is quite annoying for a new phone, particularly as it's a button that is going to be used regularly.
Apologies if this question has already been asked, but I couldn't find anything about it on the forum.
The screw on the inside adjacent to the button can influence it, but do not screw it too much because might will cause it to become lose. You will need a size T5 torque bit.
eksasol said:
The screw on the inside conjunction to the button can influence it, but do not screw it too much because might will cause it to become lose. You will need a size T5 torque bit.
Click to expand...
Click to collapse
Do you mean the screw directly behind the trigger, underneath the battery cover? I thought that could be related, but the screw appears as if it is already as tightly screwed as possible?
theotakuoverlord said:
Do you mean the screw directly behind the trigger, underneath the battery cover? I thought that could be related, but the screw appears as if it is already as tightly screwed as possible?
Click to expand...
Click to collapse
I haven't look at it very much, but if you unscrew them all and pry the back off, you will be exposed to the entire mechanism and see if you can adjust it.
eksasol said:
I haven't look at it very much, but if you unscrew them all and pry the back off, you will be exposed to the entire mechanism and see if you can adjust it.
Click to expand...
Click to collapse
I think I'll try this, though I'm not really enthusiastic about taking the back off entirely. Would this invalidate my warranty?
theotakuoverlord said:
I think I'll try this, though I'm not really enthusiastic about taking the back off entirely. Would this invalidate my warranty?
Click to expand...
Click to collapse
Well in that case maybe you should get an exchange, but really they would hardly notice if you just unscrew it and put it back and its quite easy to do. If you bought it new and the factory sticker on the box was not removed, then it wouldn't be acceptable to have this issue. If you didn't have a factory sticker then its wasn't new.
Unfortunately this is not uncommon, my R trigger is *slightly* more sensitive than my L trigger, anyone playing on my phone would never notice it unless they were purposely looking for something to complain about. My suggestion to you is to hold down the R button and insert the edge of a trading card and run it thru gently taking any dust or dirt with it, then get a damp microfiber, take off the battery cover and wipe down the R button. I do this every couple of months to keep my triggers clean
Sent from my R800x using xda app-developers app
eksasol said:
Well in that case maybe you should get an exchange, but really they would hardly notice if you just unscrew it and put it back and its quite easy to do. If you bought it new and the factory sticker on the box was not removed, then it wouldn't be acceptable to have this issue. If you didn't have a factory sticker then its wasn't new.
Click to expand...
Click to collapse
It does have the factory sticker, but getting a replacement this early on is quite annoying. I think I'll try adjusting it, and if that has no effect, I'll get it replaced. Thanks for your help.

HTC One M9- Alcohol Got Under Display When Cleaning

Alcohol problems
So, I was rubbing off a sticker from the back of my phone using a small towel dipped in pure alcohol. This phone is supposed to be waterproof and I put my back cover on the front for extra security. But, after I was done, dried it and everything, I realized that some alcohol had gotten inside the screen, I have no idea why. The whole display was dark pruple-ish and covered in stains and some weird things like dark dark spots and lines. I researched it ans found out that it was okay because alcohol evaporates really easily, so I decided to use it for a bit, since I have huge overheating issues (often going up to about 45-50°C upon usage). After half an hour of usage (it had gotten pretty hot), the display seemed to become a little bit clearer and less dark, but I decided that I should stop using it in fear of moving some bubble or ruining my already dying screen, so I put it to charge and left it alone. I was relying on my country's hot weather to finish the job, and I was checking on it every once in a while. At first, it seemed to get better but suddenly, after about 2 or 3 hours, the screen stopped turning on at all. Neuther the display nor the touch were working anymore, but sound (modifying volume) and vibration (haptic feedback for holding down "power") worked really well. I tried to restarted (volume up + power), but nothing more than some vibrations and jingles. Currently, my phone is turned off (volume down + power) and I'll leave it like this overnight, to see if anything improves tomorrow.
So, I need to know. Is my screen ruined and needs changing, or simply evaporating the alcohol will fix everything? Also, if I have to change my phone, is there a way to use HTC backup to transfer data without the "old" phone?
Thank you in advance!
Laslas19 said:
So, I need to know. Is my screen ruined and needs changing, or simply evaporating the alcohol will fix everything? Also, if I have to change my phone, is there a way to use HTC backup to transfer data without the "old" phone?
Thank you in advance!
Click to expand...
Click to collapse
Hello mate, bad luck with that happening..
First off the phone is not waterproof, it does have an ip rating but it's not up there with phones you can take with you for a dip.
As for the moisture, try a silica gel pack in an air tight bag for a few hours or over night, there are packs you can buy online for this specific treatment, if the alcohol has hit something critical then it could be game over..
Try the drying out techniques, you can find many of them online..
Drying the alcohol up shouldn't be hard but like I said if damage is done then it's done mate.
Just one question, why use alcohol on your phone? Wouldn't a baby wipe or a damp cloth do the same?
dladz said:
Hello mate, bad luck with that happening..
First off the phone is not waterproof, it does have an ip rating but it's not up there with phones you can take with you for a dip.
As for the moisture, try a silica gel pack in an air tight bag for a few hours or over night, there are packs you can buy online for this specific treatment, if the alcohol has hit something critical then it could be game over..
Try the drying out techniques, you can find many of them online..
Just one question, why use alcohol on your phone? Wouldn't a baby wipe or a damp cloth do the same?
Click to expand...
Click to collapse
First of all, thanks a lot for your help, I will try your suggestions and keep you up to date.
Second of all, by "game over" do you mean for the screen or the entire phone? Because the phone itself seems to work just fine apart from the screen.
And, finally, that was a really tenacious sticker that I tried to remove for days. I know it sounds stupid that I used alcohol but nothing else worked. Good thing I didn't resolve to boiling water first. There is one positive point about this whole story: the sticker is now completely gone.
EDIT: I forgot to say that I made a mistake: the phone is not supposed to be "waterproof" as I previously said, but it is clearly stated on its booklet that it is "splash proof". I guess that does make a difference and I ask to be excused from my dumbness.
How much alcohol did you use... You're only meant to damp a cloth an rub lightly.. It would seem to me you poured it on.
I wish I stole my HTC M9. It's a pile of ****.
shivadow said:
How much alcohol did you use... You're only meant to damp a cloth an rub lightly.. It would seem to me you poured it on.
I wish I stole my HTC M9. It's a pile of ****.
Click to expand...
Click to collapse
Well "rubbing lightly" surely isn't the word because it didn't work but I did damp a cloth and rubbed strongly enough for the alcohol to actually come out of the cloth and slide off the sides of the phone. I did meticulously dry it with tissues tho, but it must have been too late.
Oh, and by the way, I do hear my new email jingle coming out of it (because turns out power+volume down can't turn it off, I can just restart it with power+volume up) when I get an email notification from xda. So I am guaranteed that wifi, gmail and the speakers still work at least. I think the main problem is the screen.
I think something either controlling or part of the screen has popped by shorting out.
It's tough to call but the fact the phone still responds is promising!.
Give htc a call and just tell them it went off one day and wouldn't come on. Any evidence should have literally evaporated into thin air by then. Hopefully they'll arrange something.
I wish I stole my HTC M9. It's a pile of ****.
shivadow said:
I think something either controlling or part of the screen has popped by shorting out.
It's tough to call but the fact the phone still responds is promising!.
Give htc a call and just tell them it went off one day and wouldn't come on. Any evidence should have literally evaporated into thin air by then. Hopefully they'll arrange something.
I wish I stole my HTC M9. It's a pile of ****.
Click to expand...
Click to collapse
Thank you for your help! Unfortunately if I want to send my phone to HTC I'll have to send it to another country because there's not much support here and it will be really complicated. But, if I understand correctly, just changing the screen should fix the problem. It won't be cheap but definitely cheaper and easier than getting and setting up a new phone.
Thanks again for the advice!
Laslas19 said:
Thank you for your help! Unfortunately if I want to send my phone to HTC I'll have to send it to another country because there's not much support here and it will be really complicated. But, if I understand correctly, just changing the screen should fix the problem. It won't be cheap but definitely cheaper and easier than getting and setting up a new phone.
Thanks again for the advice!
Click to expand...
Click to collapse
Changing the screen should work, just as long as it is 100% the screen and not some controller on the motherboard. Personally I agree with the other user who suggested sending it to htc, in all fairness htc should help you out in this case, it's obvious that it shouldn't have went off in that fashion.
I've sent my prime off overseas before, I get it back in around 5 days, great service. At the very least, speak with HTC and see what can be done and expected timelines. Changing the screen even on a one x was a tedious process, I've broken a device in the process, wasn't even mine so please take care if you go down that road, not to mention it's not exactly cheap.
BTW when I said game over I was referring to a simple method not being available to fix your phone and lastly, if you swap out the screen, you will more than likely lose your warranty.
Click thanks to the ppl who've tried to help you BTW
---------- Post added at 08:09 AM ---------- Previous post was at 08:06 AM ----------
shivadow said:
I wish I stole my HTC M9. It's a pile of ****.
Click to expand...
Click to collapse
? Can't think of a better phone out at the moment, in fact I know there isn't.. Maybe the one plus 2? Nah I'd stick with the HTC.

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