Develop Bugs

2 Issues with Galaxy Nexus: Wifi + Multitouch, temporary fixes inside!

Issue 1: Multitouch issue
- As far as I'm aware of, there is no fix yet and a lot of people are experiencing the issue. What happens is whilst in landscape mode, sometimes, if one finger is placed at the bottom left of the screen, and another is placed on the bottom right, it'll fail to recognize the second touch (bottom right). This doesn't always occur, but does happen at times.
Simple fix: Lock the screen, then unlock it
Issue 2: Wifi consistently dropping
While downloading files, or sometimes even watching youtube videos, the wifi icon will disappear for a split second, then come back and an error will appear along the lines of " File could not be downloaded due to an error" or in the case of the market, it'll just stop downloading and give an error.
Fix: Sadly, the only fix that I have found so far for this issue is to get a new router. See my post here I used a Linksys WRT300N
EDIT: Another potential fix is to change some settings with the router but I'm not sure exactly what settings are needed to be changed.
EDIT2: I've created an issue about the wifi issue over here and according to [email protected]:
Im assuming you are downloading huge files using WiFi... there is a notorious bug still unresolved on DHCP leasing time. If your route is settled to infinite (0 or ffffffff) a local timeout of few minutes is applied, thus the download broke and resume time by time because dhcp renewal. To fix this try to adjust your route settings indicating a discrete leasing time (i.e. 24 hours or 2 days) and thi should fix this specific issue (also noticeble when watching youtube videos, that may freeze after few minutes).
Hope this helps.
Click to expand...
Click to collapse
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Hey everyone,
I have had my Galaxy Nexus from Bell for a few days now, and it is a beast Everything runs smoothly, no lag (even with live wallpaper) and helps me accomplish everything I need from a mobile device ( a hell of a lot better than the milestone - international version of the Droid)
However, there are some prominent issues throughout the device.
1.) The wifi constantly times out, it will stop working at random times even if im 1-2 ft away from the router. Also, when I was downloading SD files for a game (asphalt 6 - 524mb file i think), i had to restart the download at least 10-15 times to finally get it to download. Is this a hardware issue? Can this be fixed through a software update
2.) The multitouch doesn't work at random times. For me, whether its plugged into the charger or not, at random times, when you touch the left side of the device in landscape mode, the device will not recognize touch inputs on the right side. HOWEVER, if you lock the screen, then unlock it, it works flawlessly. I am determined this is a software bug (may not be though) and if it isn't could someone please tell me? Thanks. And a lot of people also have this issue : http://forum.xda-developers.com/showthread.php?t=1385587
Also shown here:
www.youtube.com/watch?v=YdRSRROffO4
I have two question for you awesome people at XDA.
1.) Could someone please either post an issue to Google regarding these two issues or direct me to a website where I can post them?
2.) Could any of these be a hardware issue? Do you think I should return it and get another one?
Thanks so much guys,
Mosh

Would also like to know if the second problem is software related or not :/
EDIT: noticed now that my screen gets really hot at the top. Really hot! Does your get warm aswell?

Don't know. The easy fix is to swap it.
Sent from my Galaxy Nexus using xda premium

Both my touchscreen and WiFi have been working flawlessly.
I did have some initial hiccups with the WiFi until I power cycled my router.
Sent from my Galaxy Nexus using xda premium

Make sure 'Avoid poor connections" is ticked off in the advanced WiFi settings.

sgs064 said:
Make sure 'Avoid poor connections" is ticked off in the advanced WiFi settings.
Click to expand...
Click to collapse
I've been having WiFi trouble with the Nexus too - the phone generally seems to get poorer signal in comparison to my other devices. I've unticked this box, but it still keeps avoiding connecting (and when I go to WiFi settings, actually says it's avoiding connecting to my network because the connection is poor). It's frustrating, to say the least.

Rather than immediately assume that you should swap the phone, or thinking it's hardware, or (?).
What build do you have? There are at least 3 builds available for the SGN.
http://forum.xda-developers.com/showthread.php?t=1376856
Sounds like another on the way...

sephtin said:
Rather than immediately assume that you should swap the phone, or thinking it's hardware, or (?).
What build do you have? There are at least 3 builds available for the SGN.
http://forum.xda-developers.com/showthread.php?t=1376856
Sounds like another on the way...
Click to expand...
Click to collapse
Seriously people need to stop making such a big deal of these separate builds.

WiFi could be an issue with the router. I had a problem where connecting Nexus to the router would cause both mine and other users internet in the network fail. Once I disconnected, internet returned. It worked on first few loads, then not anymore. Strange thing is that it fixed itself few weeks later.
(Same happened once with another router and when I was using HTC Desire, Android seems to be a wacky WiFi partner)

@rbiter said:
Don't know. The easy fix is to swap it.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Not this. If its software you end up with another phone with the same problem.
You may find other radios help with wifi, check the dev section for details if you have a rooted device. Otherwise youll probably need to wait for one of them to drop via an official ota.
As others have said, uncheck the weak wifi option
In terms of the multitouch issue, just tested my device and can't see any issues at all. Could be software related as the screen itself can support 10inputs - be interesting for users on non standard roms to check and see if they do have a problem as this may lend some weight towards the software related argument.

mohitrocks said:
Hey everyone,
I have had my Galaxy Nexus from Bell for a few days now, and it is a beast Everything runs smoothly, no lag (even with live wallpaper) and helps me accomplish everything I need from a mobile device ( a hell of a lot better than the milestone - international version of the Droid)
However, there are some prominent issues throughout the device.
1.) The wifi constantly times out, it will stop working at random times even if im 1-2 ft away from the router. Also, when I was downloading SD files for a game (asphalt 6 - 524mb file i think), i had to restart the download at least 10-15 times to finally get it to download. Is this a hardware issue? Can this be fixed through a software update
2.) The multitouch doesn't work at random times. For me, whether its plugged into the charger or not, at random times, when you touch the left side of the device in landscape mode, the device will not recognize touch inputs on the right side. HOWEVER, if you lock the screen, then unlock it, it works flawlessly. I am determined this is a software bug (may not be though) and if it isn't could someone please tell me? Thanks. And a lot of people also have this issue : http://forum.xda-developers.com/showthread.php?t=1385587
Also shown here:
www.youtube.com/watch?v=YdRSRROffO4
I have two question for you awesome people at XDA.
1.) Could someone please either post an issue to Google regarding these two issues or direct me to a website where I can post them?
2.) Could any of these be a hardware issue? Do you think I should return it and get another one?
Thanks so much guys,
Mosh
Click to expand...
Click to collapse
I get #2 in shadow gun if it goes into sleep mode while i'm playing. Its clearly a software issue as restarting the game it goes away.

Point 1 happens to me too. I've tried multiple ROM's. I'm getting a bit worried that it's hardware. It's dropping every few mins when I need it... then it comes back rather quick.
You have any news or has anyone else experienced it?

I'm not seeing a ton of people talk about this wifi problem, so I'm guessing it's not a widespread issue. I'm assuming it's not hardware either, but I'm curious about it. Whenever I turn on wifi on the Nexus and it tries to connect to my router, it disables all other connections, and the Nexus reports that it's not in range of the router. I'm interested in what routers people are using that are experiencing this issue.
I have a D-Link DI-624, a free router provided by Verizon with FIOS signup. I'm using a custom password, not the one that came with the device. I have a 13 digit alphanumeric password (sorry, I can't remember the exact security setting for it).
Edit: Actually been doing some research on this, and it's appearing it may be a frequency / channel issue, that the phone is broadcasting at a frequency similar to your router. Looking into exact fixes at the moment.

I have no problem with wifi and multi touch.
But I noticed that two fingers cannot be very closely touched it will mingle together. For example if you hold shift button on keyboard it could act like normal shift (turn lowercase to upper or vice versa) but its very difficult to use shift + a
Also lots of games exiting on me, first I thought was multi touch acting up so I could accidentally hit home or back button. But then I think its just matter or compatibility of those games with ICS.
Sent from my Galaxy Nexus using XDA App

do you know if the latest update solved the touch problem?

Same issues here. On the samung version (dont remember the codename) i had this issue so i rooted and changed it so that google updates my phone. But this didn't help either. Still losing wifi when i am downloading. Like now i was going to download 9mm and after 2 seconds the wifi disconnect until i quit 9mm and then it pops up straight away. Can it be a hardware issue?
PS: before i change my phone brand to google, i could see the "avoid poor wifi connection" but now when i go to advanced tab it's gone :S

Ok everytime i try to test wifi in speedtest it says network communication issues after 2 sec of testing. Any info please? Do i have a faulty unit? going crazy over here

For what it's worth, I haven't had either of these problems on my Galaxy Nexus, and it's been on a lot of WiFi networks.
I've gotten speeds in excess of 20mbit/20mbit via the speedtest.net app multiple times on the campus wifi, as well as my parents', and my dorm connections. I've downloaded the Asphalt files twice without any interruptions either time, and I've never experienced any problems.
As for multitouch - no problems with that either. To type in all caps you can hold down the caps button on the keyboard and type - it's never given me any issues. I don't think I've been in a situation where I've felt multitouch hasn't performed right.

horadee said:
Point 1 happens to me too. I've tried multiple ROM's. I'm getting a bit worried that it's hardware. It's dropping every few mins when I need it... then it comes back rather quick.
You have any news or has anyone else experienced it?
Click to expand...
Click to collapse
Multiple ROMs doesn't mean much, they all share official driver binaries and radios that are available.
Sent from my Galaxy Nexus using Tapatalk

Manacit said:
For what it's worth, I haven't had either of these problems on my Galaxy Nexus, and it's been on a lot of WiFi networks.
I've gotten speeds in excess of 20mbit/20mbit via the speedtest.net app multiple times on the campus wifi, as well as my parents', and my dorm connections. I've downloaded the Asphalt files twice without any interruptions either time, and I've never experienced any problems.
As for multitouch - no problems with that either. To type in all caps you can hold down the caps button on the keyboard and type - it's never given me any issues. I don't think I've been in a situation where I've felt multitouch hasn't performed right.
Click to expand...
Click to collapse
Then i probably got a faulty unit. Will give it 2 more days and if it's still the same i'll return it.

[WIFI] Browsing works, market etc doesn't

Hello everyone,
My phone is doing good so far, i have some of the known bugs, but i'm very satisfied!!
But.... when i'm connected with wifi at home or at my gf's home (different locations, different hardware) I can use my browser but I can't use Market, Zedge etc. I'm a system administrator, so I already checked everything network-related that could cause the problem(Encryption, channel, toggle between g/n, ports). My HD2 doesnt have any problems.
Is there something changed on the HOX in how it handles a wifi connection?
Like to hear your ideas and suggestions!!

arthasz said:
But.... when i'm connected with my wifi at my home or at my gf's home (different locations, different hardware) I can use my browser but I can't use Market, Zedge etc. Since i'm a system administrator I already checked everything that could cause the problem(Encryption, channel, toggle between g/n, ports). My HD2 doesnt have any problems...
Is there something changed on the HOX in how it handles a wifi connection?
Click to expand...
Click to collapse
Mine is currently connected via wifi, and was also connected using the Mobile Network, and have had no market/email/browsing issues on any of those. Have you done any modifications on it? Are there any port lockdowns on those wifi signals you've been using?

DamoElDiablo said:
Mine is currently connected via wifi, and was also connected using the Mobile Network, and have had no market/email/browsing issues on any of those. Have you done any modifications on it? Are there any port lockdowns on those wifi signals you've been using?
Click to expand...
Click to collapse
The phone is still out-of-the-box. I only installed whatsapp and a few apps but nothing big.
I tried it with no security at all, port 5228 UDP/TCP are open, tried a different router.. no luck so far!

No such problems here.
Sent from my Transformer TF101 using XDA

I have the same problem with all Android devices. Enable the Data and connect to Market once (Accept the terms and conditions). Once Market authenticates then it should work with WiFi. I have spend hours trying to find out the cause but no luck. I tried to DMZ the router to make sure there is no Port being blocked. In case you find out let me know how you fixed it.

just make sure the date and time is ok

Posted the following in another thread but thought it would be worth posting in here:
Might sound strange, but try rebooting the router. I was having problems with my One X, almost the same issue as you. My HTC Sensation would be fine and my Galaxy S and my laptop also fine, but my One X would have terrible WiFi performance, even tried deleting the wifi settings and re-connecting, and also a factory reset, to no avail. At this point i was ready to take it back as I thought it was faulty.
As a last desperate attempt i rebooted the router (unplugged it for 10 seconds then plugged it back in), and my One X has been perfect ever since. Doesn't quite make sense why one device but not others would have a problem, but worked for me anyway!

I've actually had a similar issue, in that TuneIn kept refusing to stream, even after restarting the phone. Power-cycling the router fixed it, although other devices on the same network were having no problems.

Ok, Im starting to think this phone is killing my WiFi network.. having ip issues with all my laptops now everything is set to static now so lets wait and see..
Sent from my HTC One X using xda premium

Posted the following in another thread but thought it would be worth posting in here:
Might sound strange, but try rebooting the router. I was having problems with my One X, almost the same issue as you. My HTC Sensation would be fine and my Galaxy S and my laptop also fine, but my One X would have terrible WiFi performance, even tried deleting the wifi settings and re-connecting, and also a factory reset, to no avail. At this point i was ready to take it back as I thought it was faulty.
As a last desperate attempt i rebooted the router (unplugged it for 10 seconds then plugged it back in), and my One X has been perfect ever since. Doesn't quite make sense why one device but not others would have a problem, but worked for me anyway!
Click to expand...
Click to collapse
Haha 9/10 times rebooting helps, but this is something different ^^

Kind of having the same issue here. Please let me know if you find any solution.
(My topic http://forum.xda-developers.com/showthread.php?t=1591072)

Z1C WiFi Issues? Speed/Stability

Hi all,
Not been around for a long time so its great to be back
Recently got the Z1C on Contact, frankly its the biggest regret I've had with a mobile device.
Is anyone else having WiFi speeds slower than dial up?
My download speed is < 250 KB's
Any1 else had this? If so does any1 know a fix?
Thanks

I don't have that, neither on 2,4GHz nor on 5GHz. You could try the unofficial DooMLord kernel, it mentions "custom built wifi wlan modules", dunno if that helps.

Iruwen said:
I don't have that, neither on 2,4GHz nor on 5GHz. You could try the unofficial DooMLord kernel, it mentions "custom built wifi wlan modules", dunno if that helps.
Click to expand...
Click to collapse
I'm not currently looking to Root/Unlock/Flash anything.
I'd just like my Stock Z1C to actually work with WiFi.
Its not exactly difficult, its seriously annoying me now, why is it so slow?

.. sorry just saw my solution doesn't help you and I don't know how to delete a reply...
but anyway, have you tried to close all apps on your phone?

Swaddy said:
.. sorry just saw my solution doesn't help you and I don't know how to delete a reply...
but anyway, have you tried to close all apps on your phone?
Click to expand...
Click to collapse
Yes I have tried all this
It was working great the other day, then I retried today and bam back to like 256 KB's download.

Wilks3y said:
Yes I have tried all this
It was working great the other day, then I retried today and bam back to like 256 KB's download.
Click to expand...
Click to collapse
my wifi works great too .. what rom do you use? latest .757 ? download .761 or 757 FTF and try to flash via flashtool .. No need to unlock bootloader or root, but you will lose some data if you don`t make any backup
you have a software problem there ..

sony and wifi is a nightmare.....check if your bluetooth is on?for me i get no connections on 2.4g with bt on

Lasantha said:
sony and wifi is a nightmare.....check if your bluetooth is on?for me i get no connections on 2.4g with bt on
Click to expand...
Click to collapse
I'll check it out when I get home but I never have Bluetooth on so I'd be surprised if it was that.
I have a gaming router which is extremely powerful and all other devices/phones work perfectly so I know that the Z1C is the bottleneck.
Any other ideas if its not the bluetooth?
Thanks

I've not had any issues with WiFi or BT, which is always on on my phone. I do use 5GHz for WiFi.

Wilks3y said:
Yes I have tried all this
It was working great the other day, then I retried today and bam back to like 256 KB's download.
Click to expand...
Click to collapse
Have you tried restarting your router?
Does it go slow with every wifi? can you test it on different wifi and see if the problem is with one type of router?
Don't think I've seen anyone ekse with this problem, although flashing the .757 update messed up my bluetooth (then .761 fixed it).

Didgesteve said:
Have you tried restarting your router?
Does it go slow with every wifi? can you test it on different wifi and see if the problem is with one type of router?
Don't think I've seen anyone ekse with this problem, although flashing the .757 update messed up my bluetooth (then .761 fixed it).
Click to expand...
Click to collapse
Thanks for getting back to me
I have tested it on my work WiFi, I don't know whether it is coincedence, sod's law or normal but the WiFi on my Z1C at my work is absolutely rapid!!
I've just updated an app to test it, and it was at around 5MB's which is brilliant for me !
However, work WiFi is a 100MB's connection speed, where as at home I believe its around the 12MB's mark (geographic limitations in place here >.<).
From this I see only a couple of conclusions:
1 - Z1C and my home router just don't get along.
2 - As the WiFi speed is so much higher at work, so is the Z1C
or that theres no relation between the WiFi speed and my device but there is an issue with the Z1C WiFi itself?
I'm presuming its the first?
Thanks again!

Didgesteve said:
Have you tried restarting your router?
Does it go slow with every wifi? can you test it on different wifi and see if the problem is with one type of router?
Don't think I've seen anyone ekse with this problem, although flashing the .757 update messed up my bluetooth (then .761 fixed it).
Click to expand...
Click to collapse
Hi there,
I'm still on totally stock ROM.
I've done some testing and I believe it is on every router/internet but is very inconsistent. Sometimes its very speedy, others it will drop to almost unusable speeds.
I think I'ma just get rid of this terrible device, very disappointed in Sony. Here are some of my issues:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable

Wilks3y said:
Hi there,
I'm still on totally stock ROM.
I've done some testing and I believe it is on every router/internet but is very inconsistent. Sometimes its very speedy, others it will drop to almost unusable speeds.
I think I'ma just get rid of this terrible device, very disappointed in Sony. Here are some of my issues:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Click to expand...
Click to collapse
Try the .108 firmware, I thik you'll find a lot of the problems gone.

Wilks3y said:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Click to expand...
Click to collapse
Just update to 14.4.A.0.108. It's also stock, official. You do not loose data while updating and it takes merely 10 minutes of "sitting back and relaxing"
As for wifi issue, did you try disabling wifi optimization fetaure found in advanced settings?

peca89 said:
Just update to 14.4.A.0.108. It's also stock, official. You do not loose data while updating and it takes merely 10 minutes of "sitting back and relaxing"
As for wifi issue, did you try disabling wifi optimization fetaure found in advanced settings?
Click to expand...
Click to collapse
Have to be honest,
I got that fedup with all the issues on the phone, I sold it and bought an iPhone.
(Waits to be shot).
However I must say, iPhones feel very nice nowadays, nice and snappy etc.
But yeah, I'll still be hanging around these forums helping people out etc,
Wilks3y.

Wilks3y said:
Hi there,
I'm still on totally stock ROM.
I've done some testing and I believe it is on every router/internet but is very inconsistent. Sometimes its very speedy, others it will drop to almost unusable speeds.
I think I'ma just get rid of this terrible device, very disappointed in Sony. Here are some of my issues:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Click to expand...
Click to collapse
Hey that's a new phone just so you know because this is not acceptable.
Not sure about reclaims in your country but it should be valid in most?
Mine did about the same as my PC/PS4 = 60-95MBps, that is until yesterday
Both bluetooth and wifi are stone cold dead so I though I should reflash my ROM(Aur) and rushed it when I realized whilst doing the same 'ol start guide for the hundreds time I forgot to flash recovery :victory::fingers-crossed:

[SIC] said:
Hey that's a new phone just so you know because this is not acceptable.
Not sure about reclaims in your country but it should be valid in most?
Mine did about the same as my PC/PS4 = 60-95MBps, that is until yesterday
Both bluetooth and wifi are stone cold dead so I though I should reflash my ROM(Aur) and rushed it when I realized whilst doing the same 'ol start guide for the hundreds time I forgot to flash recovery :victory::fingers-crossed:
Click to expand...
Click to collapse
Happens to the best of us
Got rid of my Z1C, and got an iPhone (SHOOT ME NOW).
I just couldn't get past the myriad of issues.

Wifi connection keeps dropping in Chrome - ERROR -->dns_probe_finished_no_internet

Hopefully someone here can advise me on this issue I have been getting with my Nexus 5x and using chrome but issue also happens in youtube. Note I have not setup my phone with a SIM yet, just been testing out the phone features and Android 6.0
When connected to my home networtk chrome and youtube work fine but every now and then the web page loading seems to stall in chrome, and then i watch the wifi signal disconnect and then reconnect and then the web page will load, but before it does i get the error message
dns_probe_finished_no_internet and sometimes its ERR name not resolved or ERR_NETWORK_CHANGED or similar inside chrome.
it seems to recover after about 30secs and then i have full wifi again. it just keeps happening This seems to be random at the moment but is consistent. My home network is pretty solid and all my other devices work fine and do not exhibit this issue, my wifi is solid.
I have done all the usual forget network, wipe system cache and static IP etc. nothing makes a difference. can anyone shed some light what might be causing this?
thanks

Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?

friendlyguy55 said:
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
Click to expand...
Click to collapse
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....

ChauncyG said:
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
Click to expand...
Click to collapse
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.

friendlyguy55 said:
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
Click to expand...
Click to collapse
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.

ChauncyG said:
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
Click to expand...
Click to collapse
Hi guys,
Just updated to 6.0.1 OTA and yes the problem remains and seems even worse now. Can I ask how you go about the warranty? Is there a number to call google directly?

855.836.3987

ChauncyG said:
855.836.3987
Click to expand...
Click to collapse
oops sorry I should have said im in the UK, dont worry il find it. Can I ask is your replacement phone working correctly now, no wifi drop outs as before? if so what version of marshmallow are you on?

I've only been using it about 8 hours but no problems so far. The phone updated to 6.0.1 during the initial setup.
You can find the phone # for the UK by using a 'Contact Us' link in the Devices Store on Google Play.

ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else

KTroopA said:
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
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I think I have an issue with the college wifi as well. I asked my friends who are using the same wifi network and their phones also do not seem to remain connected. I thought that it was an issue with my phone but I guess it is not.
To test that, I connected my phone to my college wifi all night and when I woke up in the morning, more than 20% battery had been used probably because of disconnecting and reconnecting continuously. The next night, I connected to some other wifi and there was less than 3 or 4% drop in battery overnight.
I hope they upgrade the college wifi as the battery drain is very annoying.

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LG G3 wifi problems and more

I've had my G3 for 18 months now and over the past 4 weeks I've had problems with the wifi dropping and reconnecting again. I tried the tips from people I found on other websites but nothing cured the problem. Usually I would forget the wifi and then reconnect to it. That would usually work for a few hours, but then it would drop again.
Around the same time my SD card would unmount too. I originally put that down to it being old, so I bought a new one, but again, same problem. I've not been using one since.
3 days ago the battery drained itself within a couple of hours and the phone failed to connect to any wifi at all.
In fact it kept resetting itself and I had to take the battery out so it could turn on again.
I purchased a new battery and the life has improved a bit but the wifi problems persist.
I did a factory reset hoping that would cure the problem, but nope, still not connecting to any wifi.
I was a sent here to seek advice from a Techie Forum, so hopefully you can help me out!
I've had a quick look and I feel a bit overwhelmed with all the root and flash talk....
Does this problem all come down to Lollipop being a pain in the ass?
Is rooting the only way to get around it?
Thanks in advance!!

Well, you've either loaded some software that has caused the issue or you have a hardware problem somewhere. If it's been working for 18 months, it doesn't just "go wrong" - something has to change.
So, have you loaded anything recently which you also reloaded after the full factory reset?
Alan

When you have no internet, would you mind going to about phone > hardware info and check what ip adress you have? Most likely 02:00.. That's my exact problem.

Never loaded any software on to the phone except official updates or apps from the store. As i said, first it was intermittent and now it wont connect at all. Bluetooth connection has the same problem.

On the "about phone settings" it just says Wi-Fi mac address unavailable, ?

Android 5.0?
Did you install any custom roms? I'm trying to find a way to solve this but I'm failing to do so.. You can send your phone to warranty, if you still have it and they'll give you a new one :/

yes android 5.0, I've had my phone since July 14 so out of warranty now I would think. No, I've never used any custom roms. There seems to be a lot of other people with similar issues, and they have gone down the root route and delete a file from data misc wifi wpa_supplicant.conf. ?
Might have to try that, but I've never done it before.

Don't think that would solve your problem since I've already tried that and failed :/ It sucks really bad, rooting definetely helps since this is a root issue..

Think I'll just take it to a repair shop. I's a shame because I really love the the phone. It's got to be resolved though because I can't keep going without WiFi. Still got 5 months before I can upgrade too.

I don't think sending it to repair shop is a good idea.. At least 100,150€ to fix it.. If you sell the phone for 150-200€, you can get close to the money for the G5 which will come out in about a month.. Try to use data, dunno...

After updating to stock MM on my LG G3 D855, I had problem with wifi but only at home. It turned out to be a problem with IPv6 DNS servers on my home router (VDSL). I tried 2 solutions and both worked - first I tried app that makes VPN connection with correct DNS servers: DNSet (https://play.google.com/store/apps/details?id=com.dnset) and it worked. Then I tried to find (and succeeded) IPv6 DNS setting on my router and there I entered Google IPv6 DNS servers. After that, I uninstalled DNSet and everything worked.