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I have a Zagg InvisibleShield on my iPad. After applying it I noticed a few little lines that look like perfectly straight scratches but I chalked it up to user error. I went ahead and ordered one for my shiny new Samsung Vibrant and then waited over a week for it to arrive. When it finally showed up I immediately installed it and it went on without a hitch (after my iPad installation I was a PRO).
I noticed immediately that the lines were there (a couple of vertical lines from top to bottom) but I went ahead and waited a little while to see if they would go away. They never went away and are particularly irritating on white backgrounds (like web pages). I decided that I couldn't handle it anymore and wrote in for a refund. Here is the reply I got:
Hello Don,
Thank you for contacting ZAGG, where we are zealous about great gadgets! My name is David and I appreciate the opportunity to assist you.
In regards to your e-mail, the nature of the invisibleSHIELD has some limitations and it seems you have located one of the few. There can, at times, be some considerably small lines that may appear like an incredibly fine hair or scratch and this is an unavoidable quality.
If you would like, we can offer you a one time courtesy replacement for your invisibleSHIELD, but we cannot guarantee that it will be free of lines.
To process your replacement request you will be asked to provide a credit or debit card....
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It goes on to explain how to get the "courtesy replacement" and how to submit my credit card information so that THEY CAN CHARGE ME FOR SHIPPING! If there's a "limitations" to the product and I have "located one of the few" then they should send it to me for free. These "incredibly fine hair or scratch" lines are not acceptable on a phone where the primary selling point is the awesomely clear and 'vibrant' screen.
They did eventually get around to giving me instructions for how to get the refund so that's the route I will be taking. I have already ordered the Realook screen protector so once that gets here I will be sending the Zagg back to them.
Zagg buyer beware. You might get a good one but they "cannot guarantee that it will be free of lines".
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I have Zaggs on nearly all of my devices (13, including my Vibrant) and have never once had this issue. I hope this is isolated to just you, and I don't mean that in a bad way...
Sent from my SGH-T959 using XDA App
GODCYPH said:
I have Zaggs on nearly all of my devices (13, including my Vibrant) and have never once had this issue. I hope this is isolated to just you, and I don't mean that in a bad way...
Sent from my SGH-T959 using XDA App
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It's far from just me. Google 'zagg vertical lines' and you will see that there are many people who have had the same problem.
My Realook just showed up. I ordered on Tuesday received in the mail on Thursday where it took the Zagg 9 days to show up. I took off the Zagg and put on the Realook and the difference couldn't be more "clear". If I handed someone my phone and asked if there is a screen protector on it they would say "no" (definitely not the case with the Zagg). It looks and feels like the factory glass and I LOVE IT.
I am definitely going to go with Realook from now on.
could you post a link to where to get the realooks?
Edit: See below for link.
This guy has 100% positive feedback and I see why. I ordered it Tuesday and it showed up on Thursday, from CA to TX, so I couldn't ask for faster shipping (and it's FREE).
I can't stress enough how perfect this thing is. If you want your screen to look and feel like glass this is the protector to get.
I'm having the same issue with the Zagg vertical lines. I actually thought maybe the spray messed up the AMOLED so today I took the screen protector off and the lines disappeared. I'll be contacting Zagg and looking into something else...
Pneumatic said:
cgi.ebay.com/REALOOK-Samsung-Galaxy-S-AFP-Screen-Protector-2PK-/250671452317?cmd=ViewItem&pt=PDA_Accessories&hash=item3a5d2ed09d
This guy has 100% positive feedback and I see why. I ordered it Tuesday and it showed up on Thursday, from CA to TX, so I couldn't ask for faster shipping (and it's FREE).
I can't stress enough how perfect this thing is. If you want your screen to look and feel like glass this is the protector to get.
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Just ordered one, nice that it comes in pack of 2. Otherwise, I'll have to order an extra for my wife's Vibrant, thanks for the link.
Was going to order the clearfreak, but I didn't want to deal with the wet application, then having to deal with the haze & bubbles for a few days.
that link is for the International galaxy, it has the mouse hole at the bottom.
Here is the link for the Vibrant
http://cgi.ebay.com/REALOOK-Samsung...ewItem&pt=PDA_Accessories&hash=item3a5d4d4462
Just ordered a set of the real look as well...I grabbed some T-Mobile anti-smear screen protectors yesterday and hate those things. They cover only the screen itself, are matte, feel funny and the worst thing, they distort the screen in some whacked way, making the pixels almost iridescent. Needless to say, I ripped it off after an hour!
I am really looking forward to the new ones, after reading a lot of good testimonials!
Thanks for the link!
--Zax
SykesAT said:
that link is for the International galaxy, it has the mouse hole at the bottom.
Here is the link for the Vibrant
http://cgi.ebay.com/REALOOK-Samsung...ewItem&pt=PDA_Accessories&hash=item3a5d4d4462
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What he said ^^ ... I noticed that as well.
My bad. I went to the seller and clicked the wrong item. I am sorry if I screwed anyone up.
Sent from my SGH-T959 using XDA App
They sell the realooks on amazon too for the same price.
http://www.amazon.com/REALOOK-T-Mob...2?ie=UTF8&s=electronics&qid=1280495459&sr=8-2
Pneumatic said:
My bad. I went to the seller and clicked the wrong item. I am sorry if I screwed anyone up.
Sent from my SGH-T959 using XDA App
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thanks for taking the link out... I ordered one too, thanks for give a comparison between the zagg and realook.
mrmack said:
They sell the realooks on amazon too for the same price.
http://www.amazon.com/REALOOK-T-Mob...2?ie=UTF8&s=electronics&qid=1280495459&sr=8-2
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I don't know how it could get any better than the guy on Ebay. It was one of my best transactions there (most definitely the fastest shipping).
Sent from my SGH-T959 using XDA App
Pneumatic said:
I don't know how it could get any better than the guy on Ebay. It was one of my best transactions there (most definitely the fastest shipping).
Sent from my SGH-T959 using XDA App
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Mostly likely both are from the same seller.
i too had these lines on my cliq xt, my cliq titanium, my G1, and my laptop. i went to physical store though so they replaced them for free each time, mainly cause im a tmobile account manager with deutche telekom and they dont charge me. but they would have offered to replace them for free anyways they told me because it is a flaw in the product and it shouldnt be present in every shield
Anyone using the REALOOK, does the screen feels sticky like Zagg? I remember getting Zagg for Mytouch, and it felt sticky so I ended up buying PhantomSkinz.
The Realook is as smooth as the glass. Absolutely no friction when using Swype.
Sent from my SGH-T959 using XDA App
If you're going to buy a Realook, there is 10% coupon code flying around. I know it works on Amazon for sure, but dunno about ebay since you have to confirm your buy before using a coupon.
Thanks for sharing. I'm aware.
TPU-Cases.com has a limited selection available already. My last two phones have been lovingly wrapped in these. Excellent customer service, great price/quality value.
http://tpu-cases.com/index.php?main_page=index&cPath=36&zenid=da327cc063f770eabd969ffcb5222aea
Thanks for this i been looking for something like this for a while
If you look at the picture, it is actually sgs2 picture not the epic 4g touch. Camera is not the same on it as the epic 4g touch
enragedpaza said:
If you look at the picture, it is actually sgs2 picture not the epic 4g touch. Camera is not the same on it as the epic 4g touch
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The pics on the two black ones look right. It's probably Photoshopped but given my order history and communications with them I do trust these guys to actually send the right product.
i have one of these coming to me, already shipped. Luckily I got it for free to review, and i will post up pics and reviews once i get my epic on friday evening.
I got mine yesterday. It's the right one even if the pic is wrong. I got the blue glitterflex.
thekarens said:
I got mine yesterday. It's the right one even if the pic is wrong. I got the blue glitterflex.
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mind posting pics i wanna see what glitterflex looks like
I just ordered the high gloss smoke one
Sent from my PG86100 using XDA App
thanks for the link
fatboypup said:
mind posting pics i wanna see what glitterflex looks like
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http://www.amazon.com/TPU-Cases-Tra..._20?s=wireless&ie=UTF8&qid=1315988276&sr=1-20
Looks just like that.
Makes me wanna go cosmic bowling
Sent from my PG86100 using XDA App
fatboypup said:
Makes me wanna go cosmic bowling
Sent from my PG86100 using XDA App
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Lolz
Sent from my PC36100 using xda premium
This place seems to have a variety of cases in stock for the Epic 4G Touch. I've never ordered anything from them.
wwwDOTaccessorygeeksDOTcom/samsung-epic-4g-touch-rubberized-hard-case-blue.html
Got my review case from TPU, matte back black. Will post a review come Friday [:
I've already received mine without a phone to put it in
Order from this place, the guy is great, a great supporter of xda and the prices are even better.
I also have a case from TPU, and my 1st impression on it is very good. Nicely made, looks good, and doesn't look like it will add much thickness to the phone at all (thin is one of my main desires from a phone + case combo). I'm most likely gonna buy a couple other cases from them, just to get some different colors and such
Ordered Tuesday night and got my smoke grey tpu case today. Going to take it to the sprint store tomorrow and slap it in on as soon as its activated.
Sent from my 3D using XDA App
I picked up my Epic 4G Touch this morning so I'll get better pictures posted to our website and Amazon shortly.
The cases fit the phone great and look even better. However the free screen protectors we included are a failure. We kept the price the same on our cases so really they were just freebies anyways but I'm sure some of you will still be a bit disappointed. They are cut to be the EXACT size of the screen which makes it almost impossible (I tried 5 times and couldn't do it) to get them on without the sides bubbling. Not sure what we will do about this yet. For the time being I'm going to stop advertising them as coming with a free screen protector (they still will though) so people aren't counting on them. I'll let you guys know when I have a solution to the screen protector issue.
The case fits great, but man is the matte finish make for a slippery surface!
Any chance you will consider making a cut out for the volume keys, kind of hard to push.
Great product, as always
OneStepAhead said:
I picked up my Epic 4G Touch this morning so I'll get better pictures posted to our website and Amazon shortly.
The cases fit the phone great and look even better. However the free screen protectors we included are a failure. We kept the price the same on our cases so really they were just freebies anyways but I'm sure some of you will still be a bit disappointed. They are cut to be the EXACT size of the screen which makes it almost impossible (I tried 5 times and couldn't do it) to get them on without the sides bubbling. Not sure what we will do about this yet. For the time being I'm going to stop advertising them as coming with a free screen protector (they still will though) so people aren't counting on them. I'll let you guys know when I have a solution to the screen protector issue.
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Wow, this kind of honesty from a company/retailer is surprising. Honestly makes me want to give them my business... Please keep us updated if you have a solution/suggestions for the screen protector issue.
Based on pics they have up on their site of other phones, and watching a couple of their install videos, I'm really interested in the Skinomi skins... they have plenty of pictures up for other models of phones, but no pictures for the Epic 4G Touch:
http://www.skinomi.com/samsungwithin.html
I sent their customer service a message, telling them I am interested but not willing to order completely sight-unseen since I don't know how the skins will be implemented on this particular phone.
Has anyone used these skins before?
Anyone got one of them on their Epic 4G Touch yet?
I'm hoping it'll be similar to this, since these phones are pretty similar form factor:
http://www.skinomi.com/samsung-infuse-4g-carbon-fiber-skin-protector.html
Edit:
Looks pretty cool in the dark wood too: http://www.skinomi.com/samsung-infuse-4g-dark-wood-skin-protector.html
geolemon said:
Based on pics they have up on their site of other phones, and watching a couple of their install videos, I'm really interested in the Skinomi skins... they have plenty of pictures up for other models of phones, but no pictures for the Epic 4G Touch:
http://www.skinomi.com/samsungwithin.html
I sent their customer service a message, telling them I am interested but not willing to order completely sight-unseen since I don't know how the skins will be implemented on this particular phone.
Has anyone used these skins before?
Anyone got one of them on their Epic 4G Touch yet?
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None of us actually have ours since they lied about them being in stock and then lied again that they shipped out when they didn't. We'll probably get them Monday.
FaRKle! said:
None of us actually have ours since they lied about them being in stock and then lied again that they shipped out when they didn't. We'll probably get them Monday.
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Yup I sent them a email via amazon and they basically told me to get bent
Sent from my MB855 using xda premium
FaRKle! said:
None of us actually have ours since they lied about them being in stock and then lied again that they shipped out when they didn't. We'll probably get them Monday.
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I won't buy Skinomi again after their HP TouchPad crap. Ordered a carbon fiber skin for the back of mine. They sent me a email saying it shipped but didn't actually go out til 3 days later. Then When I get it they for whatever reason added a cut out in the back to expose the nasty HP logo instead of leaving it one piece like pictured. The picture of the skin when I bought it was one piece, a few days later they switched it to the one with the center cutout.
I got mine today and installed it and its great. I had one on my inspire and loved it. It takes about 1 to 2 days for it to settle but when it does its like glass. Ill post pics tomorrow when all the solution drys and the bubbles disappear.
thecrazy88 said:
I got mine today and installed it and its great. I had one on my inspire and loved it. It takes about 1 to 2 days for it to settle but when it does its like glass. Ill post pics tomorrow when all the solution drys and the bubbles disappear.
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Looking forward to it.
You have a skin, or just a screen protector? I'm curious what the layout is. Guessing still that it's like the Inspire links I posted above.
thecrazy88 said:
I got mine today and installed it and its great. I had one on my inspire and loved it. It takes about 1 to 2 days for it to settle but when it does its like glass. Ill post pics tomorrow when all the solution drys and the bubbles disappear.
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What does it look like before it settles in? I put mine on about 2 hours ago and some spots on the screen look kind of sparkly. Is this normal? Maybe the solution hasn't dried?
Sent from my SPH-D710 using xda premium
kzoak82 said:
What does it look like before it settles in? I put mine on about 2 hours ago and some spots on the screen look kind of sparkly. Is this normal? Maybe the solution hasn't dried?
Sent from my SPH-D710 using xda premium
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I just got mine in the mail....im having second thoughts about putting it on...i hate sparkles...hopefully they will disappear on yours...let us know...I also have invisible shield coming to me...i just mite wait for that
R2D2 631 said:
I just got mine in the mail....im having second thoughts about putting it on...i hate sparkles...hopefully they will disappear on yours...let us know...I also have invisible shield coming to me...i just mite wait for that
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I can confirm that the sparkles have disappeared. Links great now. Much better than the invisishield
Sent from my SPH-D710 using xda premium
By the way, they're available now for $3.95 plus free shipping on Amazon. I ordered a back up because it's a nice protector and so damn cheap. Figured this may be a pricing gimmick by skinomi, first time buyer. Can't go wrong for 4 bucks shipped. I don't mind the friction and it's application process gets rid of any possible air pockets and the rainbowing seems to be minimal and disappearing. Those are the things i was most concerned about. I'm diggin it.
how long did you guys wait to use the phone after applying the screen protector ??
Just to clarify...
... This thread is about the skins, not the screen protector.
Don't get me wrong - I wouldn't mind hearing how those are either, in fact id like to hear if that's all you got - but mostly want to see if the skins are laid out the same way as in the second post:
geolemon said:
I'm hoping it'll be similar to this, since these phones are pretty similar form factor:
http://www.skinomi.com/samsung-infuse-4g-carbon-fiber-skin-protector.html
Edit:
Looks pretty cool in the dark wood too: http://www.skinomi.com/samsung-infuse-4g-dark-wood-skin-protector.html
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Since these seem like a great anti-case solution, I'd love to see any pictures, i don't want to buy blind.
Thanks!
I can tell you that I bought a TPU black matte case and a skinomi screen protector and they both look excellent. I have in the past on various phones used Zagg, Ghost Armor and Best Skinz. Skinomi looks as good or better then the Ghost Armor which is the only other brand I would buy again. There is little to none orange peel effect and the feel of it is almost non-existent. Zagg is the only brand i would never ever buy again. The feel of Zagg is comparable to cover being on the phone vs naked and the look leaves alot to be desired also.
For the price on Amazon for the Skinomi, it is a clear winner (no pun intended) in my book.
Good to know...
I'm not a "case" kind of a guy - i like slim and pocketable - but I do have a tpu case on here right now, and would definitely recommend it. My matte black one looks upscale and fits really well, and it's not too thick really.
I just want that mm or two back.
Any pictures?
I'm trying to upload some pictures but it won't let me it keeps giving me a security error.
Here are a few pictures of the carbon fiber skin and the screen protector.
I'm impressed... I think that looks even better than the Infuse!
kzoak82 said:
What does it look like before it settles in? I put mine on about 2 hours ago and some spots on the screen look kind of sparkly. Is this normal? Maybe the solution hasn't dried?
Sent from my SPH-D710 using xda premium
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R2D2 631 said:
I just got mine in the mail....im having second thoughts about putting it on...i hate sparkles...hopefully they will disappear on yours...let us know...I also have invisible shield coming to me...i just mite wait for that
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You need to give these skins at least 24hrs to settle. 48hrs for sure. Assuming the install went well, you should see all bubbles/sparkles disappear.
I will post this in both Galaxy s3 sections because people need to know. This is a good read to know about their misleading advertising that their employee uncovered (unintentionally?) for me.
I am sorry I do not have any photos, because my camera just cant pick up the issues correctly...
I suggest to stay away from this product. It is not like the original invisibleshield.
It is very smooth, which is better than the original, but IT IS NOT DURABLE! The slightest pressure by my fingernail left an indent that has not gone away. I tried the same thing on my brother's original invisibleshield on his HTC Desire and it would not even leave an indent in the first place. If it flexed a little bit, it would heal itself right away.
My screen looks like I have been using the phone for 2 years! and I BABY the phone. Has always been in a case (which does not touch the screen), never shares my pocket with anything else, is face down in my pocket, hasnt been dropped yet (knock on wood) and have not bumped anything into the screen. I do not use a stylus.
I have had the protector on since June 27th and there are many indentations on the screen! It dents extremely easily and it does NOT HEAL.
I have been going back and forth with a Zagg employee in customer service and I will show the correspondence here, but I will remove his/her name.
ME
I have a new Samsung Galaxy s3 and I am wondering what the difference is between the regular invisible shield and the HD. I bought the HD and have had it installed for about 4 days now. It is very smooth which I like, but my brother has a standard invisibleshield on his HTC Desire and although it is not quite as smooth, it does not show any scratches.
The InvisibleShield HD shows scratches quite easily. I applied very light pressure with my fingernail to the corner and there was an indent. It still has not gone away since 3 days. On my brothers device, there is no indent shown as all with the same amount of pressure from my fingernail.
It seems to be less durable and more prone to damage, yet a higher price.
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ZAGG
Thank you for contacting ZAGG, where we are Zealous About Great Gadgets! My name is Luis and I appreciate the opportunity to assist you.
Thank you for the purchase of the invisibleSHIELD. I'd like to confirm that the HD is a thinner than the original, which helps with the smoothness and clarity. However, due to the same fact, it does not absorb impact or scratches as well as the original invisibleSHIELD. It still has the original's ability to repair itself but it will take longer to do so. Furthermore, we normally recommend not to asses the quality of any invisibleSHIELD until after a couple of weeks from installation, if it was successful. This is because the adhesive is still curing on to the surface of your phone and may be more prone do damage. If the adhesive is disturbed while it's drying, it will most likely stay that way.
I would recommend to allow an extra week to determine whether or not your invisibleSHIELD will need to be replaced, which is very likely due to the curing procedure your invisibleSHIELD has endured. If so, you may place a warranty request to have a new one sent to you.
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ME
I don't really see with what the surface of the screen protector has to do with the adhesive. The indents left in the screen protector are from absolute minimal pressure. I don't see how you are charging a premium for this product when in 2 weeks the screen will look horrendous being covered in indents.
Making it thinner but HIGHLY susceptible to indents is a terrible idea. I have also looked online briefly and I'm not the only one with this issue with the HD.
Zagg is generally known with quality products but this is crazy. A SCREEN PROTECTOR that can't withstand the smallest of pressure/contact/impact. Can you imagine if someone uses a stylus on here? I it would look like an ice rink after a week of crowds skating on it.
This product was not well thought through and I hope it is either redesigned or not made any more. My brand new phone and screen protector looks like I've owned it for over a year. (and I baby my phones. They never share a pocket with anything else, always use a case) for I have no idea how these marks could have even managed to get on there with that being said. I know only one I made on purpose to test it and it's at the bottom away from the screen, but there are many other marks on the screen. I hope it's not the COTTON FIBRES from my pocket making them...
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ZAGG
I am sorry to hear that you feel this way. However, it is unreasonable to compare different products and expect them to perform the same as others when they are in a different category. Different products are introduced to the market to satisfy different customers and provide a wider range of protection products. There will never be a "one-size-fits-all" product from any company.
To further elaborate on the adhesive part, if you were to remove part of the adhesive, you will see a noticeable line/scratch on the bottom (adhesive) side of the invisibleSHIELD because the adhesive has been removed/disturbed/stretched. As mentioned, the invisibleSHIELD is more vulnerable to damage while it is still drying.
We have also been selling the HD invisibleSHIELD for the iPhone 4/4S and iPad 3 (3rd Gen) with great success. In the iPad 3, it is not uncommon for customers to use fine stylus, such as the JOT stylus, which has a fine point.
I believe that the reason why you are not completely satisfied with the invisibleSHIELD you own is because you are comparing it to other products, as stated. However, if you are not happy with it, I would recommend seeking assistance from the retailer it was purchased from and inquiring about their return process.
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ME (latest)
First off I want to address your comment of "There will never be a "one-size-fits-all" product from any company. " I guess you have not heard of SGP? They Flex HD wet applicator is incredibly clear and smooth..and THIN. There are many products that are just as smooth and "glass-like" as the HD, without warping to the slightest contact. Also many other screen protector brands are excellent, from Rearth, to Ghost Armour, and on, and on.
Your interpretation seems to be that, there is no "one size fits all" because your new HD is very weak and you pretty much admitted that when you said, "Thank you for the purchase of the invisibleSHIELD. I'd like to confirm that the HD is a thinner than the original, which helps with the smoothness and clarity. However, due to the same fact, it does not absorb impact or scratches as well as the original invisibleSHIELD."
Also, this insults me even more when you tell me that, " it is unreasonable to compare different products and expect them to perform the same as others when they are in a different category"
I am surely not comparing products in a different category and I'm shocked to even see you write that... They ARE in the same category unless Zagg is magically creating their own category. It is in a wet application screen protector category. ACCORDING TO YOU though, the difference is that... its weaker... because its thinner.
That is even more interesting and let me tell you why.
Here is a link to ZAGGs post on THEIR website - http://www.zagg.com/community/blog/...-for-iphone-and-ipad-with-an-invisible-video/
Look familiar?
"We took the original invisibleSHIELD, improved the clarity, and added a glass-like surface."
Ive spent over an hour searching online through various sources and nowhere does it mention the fact that it does not absorb impact or scratches as well as the original IS. Yes the fact that is is thin is mentioned, but that fact alone should not lead someone to assume that this MORE EXPENSIVE and new product is any WEAKER than the original. If its weaker but clearer/smoother... it should be the same price!
ON SECOND HAND lets take a look at my box for the invisibleshield HD !
"THE invisibleSHIELD HD DELIVERS THE SAME PATENTED, AWARD-WINNING, AND VIRTUALLY INDESTRUCTIBLE PROTECTIVE FILM AS THE ORIGINAL PATENTED invisibleSHIELD, WITH PREMIUM FEATURES INCLUDING ADVANCED CLARITY AND A GLASS-LIKE SURFACE."
Wow, I may have just stepped on my own toes there, it does not even mention that it is thinner! Also in HUGE letters above that it says "THE ORIGINAL, MILITARY GRADE FILM NOW IN HD"
It says its the SAME FILM as the ORIGINAL, but with PREMIUM features (clarity, smoothness). This is misleading advertising at its best.
Keep in mind I purchased the shield based on reading the box in the store, and now after the fact I am searching online and still doesn't really help ZAGGs case.
What else does it say on the box? SCRATCH PROOF
It also mentions that if its ever damaged, it will be replaced for the life of the product. I think scratches/indents are considered damage and since my first email, this thing has nearly twice as many issues with it now.
I laugh at the same "nano-memory technology" on this packaging which is what you advertised on the original IS as well because NONE of the marks have gone away.
Also, interestingly enough, there is no mention of what you told me, "This is because the adhesive is still curing on to the surface of your phone and may be more prone do damage. If the adhesive is disturbed while it's drying, it will most likely stay that way."
Seriously? You dont mention that to the consumers? So this terrible screen protector will always look terrible now, You want us to leave the phone is a protective box for over a week allowing it to cure? That never happened with the original IS. This is the worst advertising for a product.
This is nothing against YOU because you did not manufacture or create the product packaging and advertising (that I know of), and you did shed some light on the misleading nature of this product for me, but don't tell me this is in a different category and that its not fair to compare to your original IS. Thats insulting my intelligence. I can read the packaging of the product sitting here in front of me that claims, again, ""THE invisibleSHIELD HD DELIVERS THE SAME PATENTED, AWARD-WINNING, AND VIRTUALLY INDESTRUCTIBLE PROTECTIVE FILM AS THE ORIGINAL PATENTED invisibleSHIELD, WITH PREMIUM FEATURES INCLUDING ADVANCED CLARITY AND A GLASS-LIKE SURFACE."
It CLEARLY says its the same, original film, but with added features. That would mean its in the same category, or if you want to play the category game, it would be in a premium category BASED ON THE PACKAGING AND ADVERTISING since it does not mention that it is weaker.
I was going to just return this to BestBuy and get them to refund the difference and just go with the original invisbleshield, but because of our correspondence which has made me look closer at the brand and its advertising for this product, I refuse to support this product. I will get a refund and purchase a better, wet protector applicator with glass like smoothness, military grade, great clarity, at a better price, and that will not indent like play-doh - and trust me, there are enough choices for this CATEGORY of screen protector on the market.
ps. this is not an isolated incidence, I have a friend who also purchased this and agrees with me.
pps. Your comment about your Apple products - if they have the same HD material that the Galaxy s3 has, I find it hard to believe that theirs arent weak as well. Although at the same time, people I know with Apple products dont really complain about any accessory they buy for them even when they break in the first week or have other faults.
I will be making these issues publicly known and voicing my displeasure with the brand and product.
Thank you and have a good day.
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Well this is an interesting post I just read through the whole thing and I have an Inivsa HD on my SGS3 and I have loved it. I just tried to rape it with my fingernail and it rubbed right out so I don't know where your coming from but if that did happen it would be very frustrating indeed. Where did you buy it from by chance?
Brosa said:
Well this is an interesting post I just read through the whole thing and I have an Inivsa HD on my SGS3 and I have loved it. I just tried to rape it with my fingernail and it rubbed right out so I don't know where your coming from but if that did happen it would be very frustrating indeed. Where did you buy it from by chance?
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I bought it from Best buy and even had them install it.
Because I had them install it, I have 30 days warranty on it, where they will just remove it and re-apply for me if anything is wrong with it.
I will be going and getting him to do that, and if it happens again, refund for me.
Maybe a bad batch came to Canada?
At least you can understand my frustration. It looks like I used a stylus on the shield, and I dont even own a stylus... lol
I thought everyone should know the unadvertised claims for the product at least! Its apparently thinner and weaker, and thats coming right from a Zagg employee!
EDIT: the fact that yours is fine actually frustrates me even more because he pretty much said that its perfectly normal that mine is dented. Which is clearly not true because yours is not. They cant admit a defect in even ONE film?
I had one on my GS2 and it acted the same. Never buy from them again. Over priced and feel horrible.
Sent from my GT-I9300 using xda premium
wow you pretty much owned them. +++ for this
personally i think under normal usage you will never need a sreen protector. a tpu case is more than enough.
pnda said:
wow you pretty much owned them. +++ for this
personally i think under normal usage you will never need a sreen protector. a tpu case is more than enough.
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Thanks for that comment, I just had to take some frustration out on them. Its not fair to compare their invisibleshield HD to their invisibleshield? haha... come on!
I just like to take the extra step to ensure that if anything sharp comes in contact with the screen, it will not damage it. I put screen protectors on the screens of my digital cameras too.
Well you should be a lawyer or soething,because you sounded very smart lol.
Id end up just telling them to fu** off and want my money back haha.
Sent from my SPH-D710 using xda premium
ScubaSteev said:
Well you should be a lawyer or soething,because you sounded very smart lol.
Id end up just telling them to fu** off and want my money back haha.
Sent from my SPH-D710 using xda premium
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Haha thanks a lot.
I will be getting my money back through Best Buy anyway, but I needed to say something to these guys about their misleading claims.
Who doesnt want a product that is as good as the original, PLUS smoother and clearer?
Well... if that was only the truth!
I'm not sure why you had such a bad experience, but I love Zagg products. I even have a Droid Razr Maxx with a Gorilla Glass screen with a Zagg InvisibleShield.
Sent from my SGH-I987 using xda app-developers app
[x] said:
I'm not sure why you had such a bad experience, but I love Zagg products. I even have a Droid Razr Maxx with a Gorilla Glass screen with a Zagg InvisibleShield.
Sent from my SGH-I987 using xda app-developers app
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Those would be the original Invisibleshields. My brother has one on his HTC Desire and its great, but this HD one on the s3 is terrible.
Make a tl;dr for this?
Wond3r said:
I bought it from Best buy and even had them install it.
Because I had them install it, I have 30 days warranty on it, where they will just remove it and re-apply for me if anything is wrong with it.
I will be going and getting him to do that, and if it happens again, refund for me.
Maybe a bad batch came to Canada?
At least you can understand my frustration. It looks like I used a stylus on the shield, and I dont even own a stylus... lol
I thought everyone should know the unadvertised claims for the product at least! Its apparently thinner and weaker, and thats coming right from a Zagg employee!
EDIT: the fact that yours is fine actually frustrates me even more because he pretty much said that its perfectly normal that mine is dented. Which is clearly not true because yours is not. They cant admit a defect in even ONE film?
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Honestly man the reliability of there sheilds from batch to batch is horrific. I work at Best Buy and every time I have to install a sheild I will go through at least 3 of them to find one without a defect. Sounds like an exaggeration but its the truth I write off more Invisasheilds than anything else and its not because of me boching the install its because of them seriously having a defect. Once you get a good one though they are pretty nice.
Brosa said:
Honestly man the reliability of there sheilds from batch to batch is horrific. I work at Best Buy and every time I have to install a sheild I will go through at least 3 of them to find one without a defect. Sounds like an exaggeration but its the truth I write off more Invisasheilds than anything else and its not because of me boching the install its because of them seriously having a defect. Once you get a good one though they are pretty nice.
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The guy seemed like he did a good job, he did it right infront of me. So I guess I will try my luck on another one since I wont be paying.
They dont care that you go through that many? How much is Best Buys cost for 1 invisibleshield?
I didn't read most of this thread, or even the OP, BUT, I had an evo lte for a few weeks with the new zagg on it, hated the screen protector. Exactly what OP says about scratches and indents staying indefinitely. After 2 weeks it just looked like crap.
Sent from my SPH-L710 using Tapatalk 2
Wond3r said:
The guy seemed like he did a good job, he did it right infront of me. So I guess I will try my luck on another one since I wont be paying.
They dont care that you go through that many? How much is Best Buys cost for 1 invisibleshield?
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No they don't care man they know that most of them are defective. The cost on the HD ones is around $6 if my memory serves me correctly its not bad but still we just send them bag to Zagg.
Very interesting to hear from a best buy guy I'd love to know what kind of defects you're talking about, and so I can look out for them when I go to get mine installed. I have a zagg booth in the mall near me, would you recommend that I get it done there, or at the best buy across the street?
Sent from my Samsung Galaxy S3 with XDA Premium
thanks for the heads up to the community. I think market is the cheapest thing to sell, rather than a good resolved product which delivers what it promises. it takes a good lot of effort to check and double check if they sold what they are saying, and i think you've done that for us regarding this brand~
ironically, bad marketing goes twice as far and three times as fast =)
Wond3r said:
I will post this in both Galaxy s3 sections because people need to know. This is a good read to know about their misleading advertising that their employee uncovered (unintentionally?) for me.
I am sorry I do not have any photos, because my camera just cant pick up the issues correctly...
I suggest to stay away from this product. It is not like the original invisibleshield.
It is very smooth, which is better than the original, but IT IS NOT DURABLE! The slightest pressure by my fingernail left an indent that has not gone away. I tried the same thing on my brother's original invisibleshield on his HTC Desire and it would not even leave an indent in the first place. If it flexed a little bit, it would heal itself right away.
My screen looks like I have been using the phone for 2 years! and I BABY the phone. Has always been in a case (which does not touch the screen), never shares my pocket with anything else, is face down in my pocket, hasnt been dropped yet (knock on wood) and have not bumped anything into the screen. I do not use a stylus.
I have had the protector on since June 27th and there are many indentations on the screen! It dents extremely easily and it does NOT HEAL.
I have been going back and forth with a Zagg employee in customer service and I will show the correspondence here, but I will remove his/her name.
ME
ZAGG
ME
ZAGG
ME (latest)
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I can attest to this gentleman's claim!
I bought the same product and had the exact same problem. The material is almost rubber like and gets indented extremely easily. I just thew mine away after a week. Dont buy!
Advantageous said:
I can attest to this gentleman's claim!
I bought the same product and had the exact same problem. The material is almost rubber like and gets indented extremely easily. I just thew mine away after a week. Dont buy!
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I take back all my previous claims the Invisasheild HD on the SGS3 is terrible. I am experiencing the exact same "skating rink" look and feel now after moderate use. I baby my phone like crazy and I get all of these marks on it that will not go away. My sheild was good for the first week as said but now it is like this. Not to mention I went through 3 Invisasheild HD's at my store to find this one and it turned out like this after 2 weeks. I have now gone to the Matt finish Anti-Smudge sheild and couldn't be happier. This is a real problem that Zagg has to look at. I will update with some pictures in a little here once I get my macro lens to work.
@GamerMYJ, the only advantage in my experience is BestBuy isn't afraid to go get another shield and write it off for you, well at least I'm not and it shouldn't be an exception at another store & I speak on behalf of my store in Canada.
I also have this problem my question is though if just the screen protector is damaged or is this actually also damaging my phone screen?
I just purchased a back cover for my Z3C and noticed that it covers the camera lens too. That's a nice feature considering so many have scratched their lenses.
And it goes without saying, I DO NOT WORK FOR THIS COMPANY! Just trying to share the deal I got.
http://www.xtremeguard.com/
I got in on this for another phone but didn't see anything for the z3c, otherwise i would have ordered something for the back
Guess my brain wasn't working that day, just found it. This will be perfect for the back plus better grip. Ive used these in the past with great results
thanks for sharing! just ordered one too!
does it fit with devilcase?
I don't see why it wouldn't. It's just a thin piece of tpu
Sent from my Xperia Z3 Compact
Nice!
Thanks for the heads up!
These were so cheap, I purchased two of them. I've noticed that these films tend to yellow over time, and it really shows on a white phone.
PuffDaddy_d said:
These were so cheap, I purchased two of them. I've noticed that these films tend to yellow over time, and it really shows on a white phone.
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Now that you mention it, I recall the yellowing from past use
On a side note, I got an email today for 91% off the entire site. Will have to place an order today
INFRNL said:
Now that you mention it, I recall the yellowing from past use
On a side note, I got an email today for 91% off the entire site. Will have to place an order today
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Makes me wonder if they're going out of business with these prices?
PuffDaddy_d said:
Makes me wonder if they're going out of business with these prices?
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I hope not, I really like their protectors; mainly for the back. However they do need to work on the yellowing issue as you mentioned.
Also they just came out with their spartan glass screen protectors. Really hard to say, what's going on but I'm not complaining
Will have to stock up on a few items just in case
Edit: Just went to their page and saw that they now offer lifetime warranty on their protectors, granted most will update at least every 2 years I imagine. So the warranty is kind of pointless; good marketing scheme though. Also looks like they are starting to offer more products overall. So I'm not sure why the low prices, maybe to stay competitive?
EDIT 2: maybe you are right, just reread the email and says "*Limited quantities are available in tempered glass and other accessories by XtremeGuard. These products will only be available while supplies last"
Sorry to double post but wanted this separate from my last post.
I believe this code is good for more than 1 use; so anyone wanting to use it on the site is more than welcome. I just ordered a bunch of protectors, etc for various devices we have.
price comes out to dirt cheap.
91% off 2-15 items storewide: BEACH91 enjoy! At this price, you can't go wrong
otherwise they still have their summer80 off.
INFRNL said:
Sorry to double post but wanted this separate from my last post.
I believe this code is good for more than 1 use; so anyone wanting to use it on the site is more than welcome. I just ordered a bunch of protectors, etc for various devices we have.
price comes out to dirt cheap.
91% off 2-15 items storewide: BEACH91 enjoy! At this price, you can't go wrong
otherwise they still have their summer80 off.
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Nice find! Thanks for the info.