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I have 002 Novatec that I purchased from Radioshack on June 4th at 6am here in Salt Lake City,Utah. My question is, I've banged it up a tad bit and was wondering if I bring it in (unrooted/stock of course) to radioshack and explain to them why I want to be put on the waiting list for a new one (30 fps cap, purple hue,not as bright as 003s) and maybe even show them the comparison picture of the 002 to the 003, and they deny me, do I goto sprint next or call HTC or keep trying?
http://tund.imgur.com/evo
i was under the impression that you could return it w/in 30 days for whatever reason. at least, that's what Dan says in his commercials.
or you could just tell em that you get crappy service inside your house so what's the point of having a phone you can't use at home.
healthpellets said:
i was under the impression that you could return it w/in 30 days for whatever reason. at least, that's what Dan says in his commercials.
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the thing is,.. the screen has 2 minor scratches,kickstand is scratched up a wee bit, the camera lense has a scratch or two but not right in front of the lens just off to the sides, and the corner has a ding, can I return it in that condition? I will post screens soon!
healthpellets said:
or you could just tell em that you get crappy service inside your house so what's the point of having a phone you can't use at home.
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crappy 4g service mind you, but thats what wifi is for
If it been less then 30 days your fine. Even if its been a few days over they can still do it. They might charge a restocking fee, but they can waive it. just be firm when handling those lovely radio shack employees.
Pics: http://tund.imgur.com/evo
Its 30 days if the phone is in perfect shape they have to take it back. If it isn't, like yours, then your taking your chances, you may have to plead/grovel.
Good luck!
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Sent from my god phone.
mrono said:
Its 30 days if the phone is in perfect shape they have to take it back. If it isn't, like yours, then your taking your chances, you may have to plead/grovel.
Good luck!
-------------------------------------
Sent from my god phone.
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Hmm so crappy signal inside buildings/home might defeat the fact that my phone is a bit thrashed?
Damn,
Did you drop it into a pile or rocks or something?
Getting paid $8/hour they probably won't care... YMMV
Wayno-san said:
Damn,
Did you drop it into a pile or rocks or something?
Getting paid $8/hour they probably won't care... YMMV
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Dunno, i brought it in couple weeks ago and showed the dude that sold me the phone the scratches on the screen, he was like dunno if we will be able to accept that phone, so I guess im stuck with it,.. which isnt a bad thing for me, just my wallet. So the question now i guess is, can I convince these RS guys to exchange my 002 with an 003 and hope I get an epson screen? I will be going straight to ZAGG HQ here in Salt Lake to have them install thier Invisshield since I'm so clumsy at it, if I do get a new evo.
You're still within 30 days, so even if RadioShack won't take the phone back can't you still cancel your service, or get a cheap dumbphone and change your plan accordingly? You can always sell your Evo on Ebay or something then.
EDIT: since the OP changed his original question, this post is no longer relevant
Probably depends who you talk to and how nice they are. Some Radioshacks will inspect the phone more in-depth than others. Basically you are wanting to exchange a nicked up phone for a new one. "30 fps cap, purple hue,not as bright as 003s" are not really considered defects. Unless you bought the warranty from them that covers wear and tear, then it's gonna be a hit or miss.
edit: I just skimmed your pictures and those are some pretty bad nicks. I thought it was just light surface scratches here and there. Good luck, but I'll be pretty damn surprised if they took that back.
Seriously?
gthing said:
Seriously?
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+10000000
Outside of just not taking care of your equipment your only real reason is from what you have read on the internet. You actually have no legitimate reason to return the phone. You probably never notice any difference until you read about it. It hasn't been proven with enough comparisons which panel is better or brighter. Now some are sticking with the nova panels. Tweaks are being done as well.
Funny you mention a refund due to it being heavy on the wallet yet you would take an 003 with epson if you had a chance.
Please don't post a complaint about how horrible customer service is when they don't fullfil your request.
Sent from my PC36100 using XDA App
I really don't get how people can't take care of their expensive equipment.
If anything, try to go to a Sprint retail store and see if they'll let you swap over or do a dumbphone swap then get on the list for the rev0003. Considering your lack of care for your equipment, your odds are low. It would cost them money to take your phone back since they'd have to replace the screen and camera lens.
mrmomoman said:
Outside of just not taking care of your equipment your only real reason is from what you have read on the internet. You actually have no legitimate reason to return the phone. You probably never notice any difference until you read about it. It hasn't been proven with enough comparisons which panel is better or brighter. Now some are sticking with the nova panels. Tweaks are being done as well.
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Serious? -10000000. The reason I even began searching these forums was for a fix to the sluggish performance. This is not my first android phone. I've had an Incredible with Verizon and borrowed my cousin's N1 for a few days while waiting for the Evo to come out. Now that there is a psuedo fix for the fps issue, a real fix that doesn't break and FC everything is imminent. But a brighter screen with richer truer blacks and no screen seperation? Nobody knew the 003 were brighter with richer blacks untill the screen shot comparison.
I could tell immediately that the EVO had fps issues, the scrolling would glitch out and skip, the app drawer, the overall fluidity felt like something was holding it back, htc. I tried out the fix and man the evo blazes! Can't wait till they perfect it!
mrmomoman said:
Funny you mention a refund due to it being heavy on the wallet yet you would take an 003 with epson if you had a chance.
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Who Wouldn't? I'm paying for it, I want the best, just like the next guy.
mrmomoman said:
Please don't post a complaint about how horrible customer service is when they don't fullfil your request.
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I will do whatever I please.
cosine83 said:
I really don't get how people can't take care of their expensive equipment.
If anything, try to go to a Sprint retail store and see if they'll let you swap over or do a dumbphone swap then get on the list for the rev0003. Considering your lack of care for your equipment, your odds are low. It would cost them money to take your phone back since they'd have to replace the screen and camera lens.
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At the time of purchase that Radioshack did not have any screen protectors and only a universal smartphone body glove clip on case which is pretty dam useless,added unnecessary bulk to the phone and did not give me access to any of the buttons. It was just a holding case.
There were no limited edition Seidio Innocase Active Cases. Though I agree I am partly to blame for not babying it until suitable protection was available, one of the first threads I read was about how the phone had Gorilla Glass which seems like bs due to how easy it is to scratch the screen. =\
gthing said:
Seriously?
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My dad can beat your dad, wanna fight about it? Meet @ Radioshack next to the Subway in Taylorsville. I shall have made a makeshift sword for my evo and we shall have a battle to the death in front of RS employees. LOL
thats pretty banged up within 30 days haha
OK, there have been a few different post asking about available hard cases for this phone and there seems to be very few if any that are worth having. I have been looking around at different companies trying to get some hope and came across a company out of Tucker, Ga called Case-mate. They make many different styles of cases for many different phones, even one for the Vibrant. So what I have done is posted on their feedback and product forum requesting support for the Captivate. Please if you are interested a hard case for the captivate and like what you see on their site BE PROACTIVE! Post on their site and ask for what you want, tell them what you would be interested in. Don't just leave it up to these companies to brush aside the Captivate because of lack of interest. The squeaky wheel gets the oil!
Here is the link to Case-mate's main page:
http://www.case-mate.com/
Here is a link to the already running post about trying to get a Captivate case made:
http://feedback.case-mate.com/forums/26011-product/suggestions/997283-at-t-captivate-samsung-galaxy-s?ref=title
For reference here is the case that they made for the Galaxy S/ Vibrant:
http://www.case-mate.com/Samsung-Galaxy-S-T-Mobile-Vibrant-Cases/Case-Mate-Samsung-Galaxy-S-T-Mobile-Vibrant-Tough-Cases.asp
PS: I actually leave fairly close to where they are based so if need be I would be more than willing to drop by and check it out!
$30? Jeez that's a 1/5th of the phone cost heh.
richierich1212 said:
$30? Jeez that's a 1/5th of the phone cost heh.
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If it's a quality case I wouldn't mine it at all. I'd rather spend $30 on a case that I will be happy with and will last for a long time than spend $10 on a crappy case that doesn't fit right and doesn't last a month.
I'd really like to see Incase make a case for the Captivate. Their iPhone cases are awesome.
richierich1212 said:
$30? Jeez that's a 1/5th of the phone cost heh.
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Complain about paying $30 for case but when you drop your phone that one time and the screen cracks it would be a lot cheaper than paying for a new phone. Some people just don't understand that quality does always come cheap, hell an Otterbox for the iPhone 4 is $50 and I would plunk that cash down in a heartbeat for a quality case.
richierich1212 said:
$30? Jeez that's a 1/5th of the phone cost heh.
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lol you're telling me D: that's almost half of what i paid for the phone! I just ebayed a rubber hardcase.. and this thing is charm! arrived in 2 days as well o_o. 8$
Well they just posted up a big screw off,
"We'll only have cases for the Vibrant."
Dayna Hogan-Mclean
zaures said:
Well they just posted up a big screw off,
"We'll only have cases for the Vibrant."
Dayna Hogan-Mclean
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I just saw that. Pretty lame. Didn't stop me from voting for the other captivate suggestions however.
I'm shocked the admin wrote that. You would think they'd be in the business of wanting to make money
Sent from my SAMSUNG-SGH-I897 using XDA App
So, over the past two months, my body glove case from sprint has basically just fallen apart. I remember when u first got it, I thought a lot of the reviews were full of **** bc it worked so well for me. Then, both of the top corners chipped off the backside just from normal use! No drops! I don't even put my phone in pocket, I use a holster.
The straw was when the piece by the volume broke. I called sprint, and they said that it was an in store issue. So I went in the next day.
I go in with my receipt. It was just over two months old, so I was all ready to cuss these people out when they said something, but the guy who came to the podium said I dint even need my receipt, that it was known problem and they replace these all the time.
Of course it varies store to store so ymmv, but if yours gas broken, its at least worth giving a shot at just bringing it back bc it seems like they've caught wind that these things are junk.
All spelling errors thanks to xt9 on my Evo!
Which body glove case?
Was it this one?
http://www.estocksurplus.com/product_info.php?products_model=BG-9145301-MobA
No, its the one sold directly from sprint
All spelling errors thanks to xt9 on my Evo!
the reason you didn't need a receipt is because its a Sprint only product, and its less than a year old because its for the evo (obvious) and sprint warranties all of there accessories for a year.
You are however by policy still supposed to have a receipt but i'll tell you right now that accessories at sprint stores are fairly loosely controlled haha solong as its rung out of the inventory doesn't matter
oh and BTW every single body glove I've ever sold for sprint was a POS the coating always comes off.
LOL I told ya! Even the one from bodyglove with the foam back is crap. I have had both versions and they are both POS. I will never buy a body glove product ever again, as mentioned they always start to peel as was the case when I had my Lg env touch. Otterbox needs to get the ball rolling so I can buy a case that doesn't explode when you drop it.
Mine broke recently too, I'm going to try too return, what will they do, refund me, give me new one, or can I exchange for different case?
Sent from my HTC Evo 4G using XDA app
I'm on my 3rd right now, the others have been returned without an issue. This one will probably go back soon as well because it's starting to break, that is, unless the Otterbox cases are available before it completely breaks.
This story is an EXAMPLE of why you shouldn't go into a store or whatever with a "I'm going to cuss them out if they dont do what I want" attitude.
Ask anyone who works customer service and they will all tell you that customers who act like assholes and start cussing etc will be told to leave.
MrDSL said:
This story is an EXAMPLE of why you shouldn't go into a store or whatever with a "I'm going to cuss them out if they dont do what I want" attitude.
Ask anyone who works customer service and they will all tell you that customers who act like assholes and start cussing etc will be told to leave.
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Damn you, you worthless piece of...
Oh, my bad. I agree with you completely. Good point. Chances are if you have a problem, it's a pretty common problem. If you are calm, they will be much more willing to help.
mine broke at the volume rocker, and they wanted to give me a cheesy ass rubber one.. I said EFF that, i just ordered 2 seidio rugged cases for me and my bro.
TJDuckett said:
I go in with my receipt. It was just over two months old, so I was all ready to cuss these people out when they said something, but the guy who came to the podium said I dint even need my receipt, that it was known problem and they replace these all the time.
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you sound like a delightful person...
before i got my case from BB i went thou 5 of them POS bodyglove cases
Just remember retail employees are there to sell you crap and help you, make it easy on them and let them do there job.
they didnt make the case, they didnt make the f'ed up billing process, they didnt make your problem haha.
Altho I will admit I f'ed up some peoples sprint accounts before, minor stuff, always fixed it, just a email away haha. very rare.
I got one off Ebay for five bucks. I wonder if sprint would replace it.
Sent from my PC36100 using XDA App
I threw mine in the trash today at lunch...
Does it have to be within 30 days from purchase to get it replaced or refunded?
No, all accessories are covered with a year warrantey. I used up 6 of those crappy cases and never had a problem returning them.
They even let me return my last unbroken one and credited it towards the purchase of a new otterbox case.
I bought my evo used and it came with a Body Glove case. I have to say it is the biggest pos i have ever seen. The grey rubber back is peeling off and yes the part by the volume broke on mine too. I just filed down the sharp edges, I like having easier access to the volume. I'm going to be a freeloader and see what they will offer me in exchange.
rahb0sse said:
I threw mine in the trash today at lunch...
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Lol nice. Im wondering if I can take mine in and subtract the price for this crap and get an otterbox. I don't have my receipt though
Post while drift
Jfree3000 said:
Lol nice. Im wondering if I can take mine in and subtract the price for this crap and get an otterbox. I don't have my receipt though
Post while drift
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you should be able to! i did this last night and all i paid was the $10 difference for the otterbox! the reps says he has replaced more than 10 of these cases!
Did a full review video for the flygrip on the Galaxy S III! Figured you guys would like to see it...
You can use the code QBKING77 and get free shipping!
Check out the video here:
http://www.youtube.com/watch?v=mWIafpPjNw4
Not working.
Never mind, working now.
I need to get one of these once I figure it just case situation. How will this affect the upcoming charging mat btw?
Sent from my SPH-L710 using Tapatalk 2
contradude said:
I need to get one of these once I figure it just case situation. How will this affect the upcoming charging mat btw?
Sent from my SPH-L710 using Tapatalk 2
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Have they shown the inductive charging back for the GS3 yet?
Not that I've seen yet. Easy touchstone mods if you're slightly crafty though
Sent from my SPH-L710 using Tapatalk 2
I would pick one up but $30 seems expensive for what it is. I do like it tho.
Thanks for bringing this product to my attention. They also have a deal on a free case with a order. I just placed my order. Thanks again man.
Thanks for posting, I ordered it.
The free cases were unavailable
I cant believe people are paying $30 for that.
Pay me $25 and I will train you on how to hold your phone. Deal?
I think this is great. Ordered 2. Couldn't leave the gf out. She saw it and said "i need that for my galaxy note".
Sent from my SPH-L710 using Tapatalk 2
I wanted to see the free case that comes with it. However, I really like the idea. I could purchase an extra back for my phone so I could just swap backs when I am leaving the house. I WISH I could see this in stores first as I have watched the video on how to tell which size to use, but I am not sure as to how far down on my fingers I would hold the phone. I also would like to see how easy it would be to pull the adhesive of; I would hate to substitute this as a case and then be out in the Texas heat with this thing on and the adhesive wear off, sending my $600 phone plummeting to its death. However, pretty good review I will keep my eyes on this accessory.
Oh, and I am also curious as to much thicker the small and medium
TL;DR: I need to see this in person first before I spend $30.
ImARaptor said:
I wanted to see the free case that comes with it. However, I really like the idea. I could purchase an extra back for my phone so I could just swap backs when I am leaving the house. I WISH I could see this in stores first as I have watched the video on how to tell which size to use, but I am not sure as to how far down on my fingers I would hold the phone. I also would like to see how easy it would be to pull the adhesive of; I would hate to substitute this as a case and then be out in the Texas heat with this thing on and the adhesive wear off, sending my $600 phone plummeting to its death. However, pretty good review I will keep my eyes on this accessory.
Oh, and I am also curious as to much thicker the small and medium
TL;DR: I need to see this in person first before I spend $30.
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From what I hear, they should be in stores pretty soon!
Ugh, I still can't decide on a color for my blue one :/
Sent from my SPH-L710 using xda premium
burnnhell said:
I think this is great. Ordered 2. Couldn't leave the gf out. She saw it and said "i need that for my galaxy note".
Sent from my SPH-L710 using Tapatalk 2
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She will definitely need that for the galaxy note!
Jbluna said:
Ugh, I still can't decide on a color for my blue one :/
Sent from my SPH-L710 using xda premium
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I would think black would be best... White might look pretty neat too
qbking77 said:
Did a full review video for the flygrip on the Galaxy S III! Figured you guys would like to see it...
You can use the code QBKING77 and get free shipping!
Check out the video here:
http://www.youtube.com/watch?v=mWIafpPjNw4
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Click to collapse
Nice woulda been nice to have know about this with the Samsung Galaxy Note.
It's good that there is free shipping but after watching the videos the guy did say that they are available at Inmotion stores...mostly
in airports. Here is a link to the site.
http://www.inmotionstores.com/locations.html
Put that good phone to use and give them a ring to make sure it is in stock before you go.
Just got this today. The thing looks quite functional, but I wonder how durable it is in the long run?
The case seems like generic black TPU, feels a bit rubbery. Although, I haven't owned a phone case in a while so I can't say. I'm on the fence about it, but will put it through its paces before passing judgment.
Davidion said:
Just got this today. The thing looks quite functional, but I wonder how durable it is in the long run?
The case seems like generic black TPU, feels a bit rubbery. Although, I haven't owned a phone case in a while so I can't say. I'm on the fence about it, but will put it through its paces before passing judgment.
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I've had mine on other phones for a while now and it has lasted... No issues with it wearing out!
Wond3r said:
I cant believe people are paying $30 for that.
Pay me $25 and I will train you on how to hold your phone. Deal?
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Training us to hold the phone is not the point. I can't even reach the Menu button or a lot of real estate on this phone much less hold it without the threat of dropping it while trying to operate one handed. With one of these my thumb will be able to reach all areas of the screen with no danger of me dropping the phone. There are many times when one-handed usage is ideal, but this phone is so large for most it's not possible. I bought one just the other day and only wish I had happened upon this thread first to get the free shipping. Did get a free case, though.
---------- Post added at 01:29 AM ---------- Previous post was at 01:23 AM ----------
qbking77 said:
I've had mine on other phones for a while now and it has lasted... No issues with it wearing out!
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Just wondering if once on is there any method to loosen the adhesive to take it off. Due to dropping my first phone I have an extra case as well as an extra battery. I'm planning on using both cases-will place Flygrip on one and leave the other original. I'm just thinking I might not like the color (I ordered white for my blue S3) and may order another color and take the first one off.
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned. The hardware buttons are loose, the back cover doesn't stay down on all the corners, and the back cover came with hairline cracks already on it. However, the final thing that really made me consider getting a replacement is the fact that the back cover doesn't even hold the battery in all the time. When I set my phone down on a hard surface without being extra gentle, the phone turns off. I temporarily solved this by putting a folded up piece of paper under the battery cover to keep the battery in better, but I don't think this should be necessary for a $200 flagship phone. I'm already over the 30 day return period, but would these reasons qualify for me getting a replacement phone under warranty?
I have 0 defects. My phone costed 549
Anyways call sammy and send it in for warranty
Yea I'd get a new one I paid $649 for mine and its perfect no problems at all!
Sent from my SGH-I747M using xda premium
Boo freaking hoo. Is there a reason you didn't return it for another phone?
Sent from my SAMSUNG-SGH-I747 using xda premium
CZ Eddie said:
Boo freaking hoo. Is there a reason you didn't return it for another phone?
Sent from my SAMSUNG-SGH-I747 using xda premium
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Don't be simple.
Best phone I've ever owned...not one defect.
You know what they say in diet commercials...."results not typical..."
I guess that's you.
rpavich said:
Best phone I've ever owned...not one defect.
You know what they say in diet commercials...."results not typical..."
I guess that's you.
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Lol this is still by far the best phone I've ever owned, but it doesn't make up for bad quality assurance on Samsung's part. I'm going to get this replaced and hope the next one I get still underclocks and accepts kernels as well as the one I have now.
Yeah man, get it replaced. You got a dud. No issues I haven't caused myself here.
Sent from my SGH-I747 using Tapatalk 2
EddyVercetti said:
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned. The hardware buttons are loose, the back cover doesn't stay down on all the corners, and the back cover came with hairline cracks already on it. However, the final thing that really made me consider getting a replacement is the fact that the back cover doesn't even hold the battery in all the time. When I set my phone down on a hard surface without being extra gentle, the phone turns off. I temporarily solved this by putting a folded up piece of paper under the battery cover to keep the battery in better, but I don't think this should be necessary for a $200 flagship phone. I'm already over the 30 day return period, but would these reasons qualify for me getting a replacement phone under warranty?
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Click to collapse
Sorry for being blatantly sarcastic but loose buttons, cover not seating properly, battery falling out, and cracks? Obviously it was damaged. Before you got it. Pretty sure I'd return a TV with a cracked screen right away before stating it was the worst build quality of any TV ever due to dead pixels and screen flickers and the picture going wonky. I mean, come on man lol. Those defects absolutely would have qualified.. had you reported it right away.
Sent from my SGH-I747M using xda premium
It as a fake!!! Even the spelling was wrong on the phone you bought!! :laugh:
So let me get this straight. It came with cracks and you didnt return it right away?
Sent from my SAMSUNG-SGH-I747 using xda premium
It came with crack I kept it and smoked it
Sent from my SAMSUNG-SGH-I747 using xda premium
I agree with the group consensus; is there any reason you're reluctant to bring it back? Do you feel guilty about dropping it or something? If not you should be on your way to the store and hope the phone gods have mercy on you since the 30 day return period is over.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
EddyVercetti said:
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned.
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EddyVercetti said:
Lol this is still by far the best phone I've ever owned, ...
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SOMETHING isn't adding up here.
rpavich said:
SOMETHING isn't adding up here.
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LOL
Since you're pass the warranty buy a new back cover or a case like an Otter commuter, it will keep the battery and button in place...btw still dont get why you didn't exchange it if it came with a cracked back. Lets see pictures of all these defects!
Wow, I did a COMPETE work over on my phone when I was getting it, checked EVERYTHING, the sales rep was getting a little agitated, but I ask her, if she were spending $500+ on a phone wouldn't you check everything? She shut her pie hole quick, and had her get another one once. Oh well.
Unlike some of you, I actually have enough hand-eye coordination skills to keep my phone in my hand. Cases are bulky and for the clumsy. I am still under the one year warranty and the hairline cracks are only visible from one specific angle. They're really not bad defects, but they just add up and get annoying. I'm only asking if this is worth getting my phone replaced because I don't want to restore to stock for no reason.
Sent from my SAMSUNG-SGH-I747 using xda premium
....... again..... if it had these defects.... and they've "added up" to become annoying.... why exactly did you decide to wait 3 months to try to do anything about it?
And if you think that cases are "bulky and for the clumsy"... then the only cases you must see anywhere are OtterBox Defenders and such. Did you ever hear of TPU? next to no bulk added to the phone (about as thick as a DVD... roughly), and gives the phone a bit nicer feel in the hand. Plus makes it a LOT less slippery than with no case at all. I've never dropped a phone either, but i'm not the type that's willing to risk the off chance that something DOES happen that a little bit nicer grip could have prevented.
The only "issue" (if you can even call it that) that i have with my phone that you are also experiencing is the loose volume/power button... which i'm pretty sure EVERYONE is experiencing. They aren't screwed into the phone in any way. They are slotted in, as they are for just about every phone. Yes, they're slightly loose, but it's not like they're ever going to just up and fall out of the phone.
At this point i'm tempted to ask if the hairline cracks you speak of are actual cracks or if you're just seeing the brushed finish of the back of the phone (assuming you have the Pebble Blue)
Still... why did you wait 3 months? Especially with the battery issue and such. I can toss my phone onto my bed, cover or no cover, and it doesn't shut off cause the battery popped out of place.
I've worked in the wireless industry for over 10 years I've yet to see anyone keep a phone out of the box with parts literally falling off and out of the phone. Hell I've never seen that at all for that matter. I can guarantee you've dropped that phone and I doubt that stuff happened out of the box. You may be in the on year warranty but if it has that sort of physical damage good luck getting it replaced.
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