Facebook Contact sync no longer working - EVO 4G Q&A, Help & Troubleshooting

I still have the stock EVO as I purchased it Friday morning with no OTA update. When I setup Facebook for the first time I was able to sync my Facebook contacts. Now, I don't see that option and my Facebook contacts don't show up anymore in my People list. I still have my G1 (that I just handed over to my anti-techno wife) and I setup Facebook and the script to modify it to sync Facebook contacts. Do I do the same thing on my EVO and run the same script in order to make the Contact Sync available?

Related

synching contacts

I'm still confused about syncing contacts. I have a Desire on Orange. I have a gmail account, and I use the htc mail app and connect to my gmail account using exchange. I sync my contacts to my gmail account using `google/sync contacts` from the sync page, and I sync my mail using `exchange activesync`. I do this because I can see/edit my contacts via the web gmail page (which is easier/faster than doing it on the phone), and because the mail app is better than the gmail app. But it seems that I have some contact information on my phone which is not visible via the gmail website. To pick one example, it's showing as a `linked contact` between 'exchange' and 'google'. Can I see my exchange contacts online? Where are they? I want them in one place, so I can back them up occasionally (I've already lost my contacts once as I set my phone up). It would seem to make sense, given that some contact info appears to be on exchange somewhere, to have them all there - then I can stop syncing with 'google' on my phone altogether, but I have to be able to see/edit/back them up first.
I've tried googling for this, but all I see is Googles own pages for other platforms, non-free apps to do exchange etc etc.
poldie said:
I'm still confused about syncing contacts. I have a Desire on Orange. I have a gmail account, and I use the htc mail app and connect to my gmail account using exchange. I sync my contacts to my gmail account using `google/sync contacts` from the sync page, and I sync my mail using `exchange activesync`. I do this because I can see/edit my contacts via the web gmail page (which is easier/faster than doing it on the phone), and because the mail app is better than the gmail app. But it seems that I have some contact information on my phone which is not visible via the gmail website. To pick one example, it's showing as a `linked contact` between 'exchange' and 'google'. Can I see my exchange contacts online? Where are they? I want them in one place, so I can back them up occasionally (I've already lost my contacts once as I set my phone up). It would seem to make sense, given that some contact info appears to be on exchange somewhere, to have them all there - then I can stop syncing with 'google' on my phone altogether, but I have to be able to see/edit/back them up first.
I've tried googling for this, but all I see is Googles own pages for other platforms, non-free apps to do exchange etc etc.
Click to expand...
Click to collapse
I have the same issues too
Well i don't use exchange, but i can say how i use my gmail sync:
I use Sync/google account on the definitions menu to sync my google calendar, contacts and mail.
This allows me to use mail on gmail app (not htc mail app), calendar on android calendar (i can use htc calendar widgets) and manage online contacts.
Since i previously added my "phone" contacts to phone memory and to a group on google contacts, they have linked to each other and i can mantain an online and local copy of them (this is great to add a hi res picture to contact, since i add the picture to online and local and then choose local picture to be displayed).
I do know that some fields from online google contacts and local contacts are different, and i think this is as stupid as the picture not having quality on google contacts online, but i hope they would solve it in a near future.
I hope that from now on, since google is saying that the BIG changes on Android are done, they will spend some time dealing with the little details that can be very annoying...
Same issue here.
Sync of Contacts
Google-Contacts -> Desire: works
Desire -> Google-Contacts: dosent work
If i try to add or change a birthday on the phone it does not arrive theo google-contacts account. The other way works. Biggest issue on this fine phone.
Hexxer said:
Same issue here.
Sync of Contacts
Google-Contacts -> Desire: works
Desire -> Google-Contacts: dosent work
If i try to add or change a birthday on the phone it does not arrive theo google-contacts account. The other way works. Biggest issue on this fine phone.
Click to expand...
Click to collapse
Hi, that issues are from Android and Gmail and not from the Desire.
You should add birthday dates to Google contacts or else the synchronization wont work well, but i do agree these are major stuffs that really annoy me!
There could be an interesseting thing.
I have Software-Version 1.15.XXXX (T-Mobile, rooted Phone) and i found an O2 User with 1.20.XXX - he said it works at his phone.
Hexxer said:
There could be an interesseting thing.
I have Software-Version 1.15.XXXX (T-Mobile, rooted Phone) and i found an O2 User with 1.20.XXX - he said it works at his phone.
Click to expand...
Click to collapse
Uau! How can he have an 1.20.xxx? I have unlocked Desire also with 1.15.XXX and no updates for me!
Well I now have 1.21.405.2 updated from ota.

How long is the Gmail Exchange Contact List Refresh Rate?

I added a contact to my contact list on Thursday and it didn't show up until Friday. I made heavy changes yesterday (clearing out the useless ones) and it still has not shown up. So maybe it doesn't update every minute, I get that. What I don't get is how I have....
removed and replaced "Corporate" from the displayed lists on my contacts menu
removed and replaced "Corporate" from the Accounts and Sync > Sync Contacts option
turned off and on Auto-Sync on Accounts and Sync
....and the changes STILL haven't shown up! Do I really have to remove the account and replace it in order for changes to show up? How much of a "sync" is this if I make a change and nothing happens for days? When I turned off and on Auto-Sync, the grey sync icon appeared on the notification bar and ALL the accounts under Accounts and Sync showed they were currently syncing. I waited until the process was done, then went to my contacts list and saw no changes.
Any suggestions? How do you get changes to appear immediately or is that not how SYNC works with contacts in Exchange on this phone? My email syncs immediately, new mail and read mail will display almost simultaneously on both the phone and PC, so how come contacts won't do the same???
i did this the other night. went in and cleaned up my gmail contacts, because i had old versions of contacts that i have updated versions of in exchange. by the time i was done with editing my contacts, they were already synced with my phone...
Gmail sync is flaky sometimes. I have had many branded Android phones, and sometimes you find a change that just won't sync.
My final solution when i am really frustrated is to just delete the account from the phone, reboot and add it back.
I have not had any problems in a while though.
I have no idea if this application supports the Google Exchange Contact List (no idea what that is) but I've found MailDroid to be much much faster than either the stock mail app or the GMail app, and have lots of nice features.

Can't add FB to Accounts and Sync

Hey so I just flashed Froyo on my phone and everything seems to be in perfect working order. Except I try to add facebook to my list of accounts to sync and I hit add account, select facebook and then it brings me right back to the accounts and sync page with the add account button at the bottom but facebook is not added to the list of accounts set to sync. Only google is there, as it was before I tried to add facebook. Any ideas as to why this is? Keep in mind, this isn't really a SYNCING issue it is more about even giving the program permission to sync.
I use an HTC Aria and with the CM6 Froyo ROM released for me I experience the exact same problem you are describing so you are not alone.
I had the same problem guys. You need to log in to you facebook account in Friends Stream in order to have your contacts sync

[Q] Facebook contacts added to phone

Hi,
I've got an issue, not a massive one but it bugs me nonetheless.
Currently, when I tap the Phone button from the home screen it brings up a list which shows my recent call list, if I scroll down I get a long list of all my contacts. The thing I find annoying is that the long list includes all of my Facebook "friends" that have a telephone number listed.
What I would like is for this list to only contain my contacts (copied over from my SIM), and for the ones that are linked to a Facebook account, to have their status etc updated. I do not want my random Facebook "friends" to be in the list.
The most recent thing I've done to try and solve this issue is to go into the Facebook app on the phone and change the 'Sync Contacts' settings (Menu-> Settings) to 'Don't sync'. I then went into (phone) Settings-> Applications-> Manage Applications-> All (tab)-> Contacts storage-> Clear Data. I then copied my contacts back over from the SIM. (I've also tried the 'Sync with existing contacts' option as well)
All was well for a while, my contacts linked up again and I got facebook details for my contacts when calling them. However I noticed to my annoyance that my Phone list now contains my facebook contacts again!
I notice under Settings->Accounts and Sync I have two (removable) Facebook accounts, one is Facebook, the other is Facebook for HTC Sense. Does anyone know if it would help to remove either of these accounts?
Can anyone help me find a way to solve this issue (preferably without extra software or going through the People menu)?
Any help would be appreciated,
Thanks,
Grim.
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
jbrizz said:
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
Click to expand...
Click to collapse
Hi JBrizz thanks for your reply.
I didn't think of logging into the facebook website to disable anything. I'll give that a try.
In the meantime I've fiddled about with the accounts in 'Accounts and Sync'. I've tried deleting both the Facebook and Facebook for HTC Sense accounts.
After deleting both I went into the Facebook app and signed in, which recreates the account in Accounts and Sync. I set the sync options in the app to not sync any contacts. I waited around for a while and no extra contacts (from Facebook) appeared in my Phone list.
I then went into the Facebook app and changed the sync settings to 'sync with existing contacts' - which I assumed should only sync the data for the people currently in my phone book? Anyway after a few minutes I checked an all of my Facebook friends were now in my Phone list AGAIN
I started from fresh again and tried a similar thing with the other Facebook for HTC Sense account - I had to recreate this in the Accounts and Sync settings screen.
Again after a few minutes all my Facebook friends where there on my Phone list
Maybe this functionality isn't available with this phone / app?
Anyone else have any ideas?
It is a google problem, not a HTC problem.
The HTC app is doing what it should be doing. If you go to the people app, click on your contact (far left) and then menu -> view you can see the facebook option is unchecked.
However the Phone dialer (google product) just syncs everything.
There is a issue no for this, 10618 @
code.google.com/p/android/issues/detail?id=10618&can=5&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
(unfortunately I can't post links as I am a newbie!!)
Best thing to do is you guys reply and make this defect more and more noticeable.
I've posted on the google issue site, cheers for the link!

[Q] Stop Facebook app sync

Hello,
I'm not sure if this a HTC One X specific problem, but I didn't have it on my old Samsung Galaxy. If I open the preinstalled (I guess official) Facebook app on the HTC One X, it asks me what I want to sync. I don't want to sync anything, so I choose that option an press "done". However, the stupid things still keeps syncing all my Facebook friends to my phone contacts (it adds a Facebook phone book). I don't want this. If I delete the Facebook account under "Accounts & Sync" the synced data is removed, however, if I open the Facebook app after that, it will ask me again what I want to sync and the whole things starts over. Is there any way to avoid this?
Many thanks.
It'll add the friends but it won't sync them to your existing phone contacts. Just untick the Facebook contacts in 'People' and they won't show up
But there is now way of not even allowing it to import the Facebook phone book?
Well, yeah - telling it not to sync should do that...if it doesn't then I'd say no
I had the same problem and fixed it with removing that annoying app forever ...

Categories

Resources