Develop Bugs

Orange Network locked unlock sim after OTA update

Hello,
Need some help.
Unbranded my desire today which went well. It asked me if I wanted to update the software OTA which I clicked yes to. This is where it all went wrong, phone now comes up with Network locked unlock sim.
Can anyone help me get round this, I read a thread a couple of days ago where someone had the same problem but I can't for the life of me find it. Any help would be very appreciated.
Thanks in advance.

Hi there mate. I dont know the answer to your problem but can say that no one else has ever posted that exact error. Can you confirm the EXACT wording of the error and and numbers it may throw. If its already correct (including any punctuation) it seems you have a very unique problem.

jamesmcuk said:
Hi there mate. I dont know the answer to your problem but can say that no one else has ever posted that exact error. Can you confirm the EXACT wording of the error and and numbers it may throw. If its already correct (including any punctuation) it seems you have a very unique problem.
Click to expand...
Click to collapse
It may not have been here but I think it was.
Basically it was a branded Orange Desire.
After much reading I decided that I wanted to get of all the Orange stuff that comes bundled and cannot be removed.
I followed a guide to de-brand the phone which worked perfectly. When I first turned the phone on and checked the software update it said 1 update was available, I chose to download and install the update. When I checked the phone version it was 2.1update 1 (I think).
Turned the phone off and on again and went back into the software update and was offered another update which I assumed was Froyo, chose to download and install that via wifi. Everything seemed to work but when the phone rebooted it came up with the following message "SIM network unlock PIN" there is no other error code and it wants an 8 digit code.
Called Orange and played dumb and they said that they would send me a new phone but I've told them to hold off for now.
Thank in advance.

Hmmm looks like you may have flashed a Branded ROM for another provider which I didn't thik had any effect on provider locks. But in the lack of help from anywhere else you could always try this http://forum.xda-developers.com/showthread.php?t=748105 which is what I did on my Virgin Mobile UK Branded and locked phone. SOrry I cant help further

You could buy an unlock code online..That should sort it.

It looks like your using an incompatible radio. Which version are you using? To find out go to settings - about phone then it should be baseband version?

Ramshanker said:
You could buy an unlock code online..That should sort it.
Click to expand...
Click to collapse
Don't want to pay if I can lol
kirbz said:
It looks like your using an incompatible radio. Which version are you using? To find out go to settings - about phone then it should be baseband version?
Click to expand...
Click to collapse
No can do, can't get into the phone at all.
I'm trying to install the Froyo update from the SD card as posted by jamesmcuk, currently installing so I'll post back what happens.

fingers crossed for you mate!!!!!!!!

jamesmcuk said:
fingers crossed for you mate!!!!!!!!
Click to expand...
Click to collapse
Wanted to post back, thanks for the great advice. Hope this thread cones in useful for someone else.
Got a fully up to date Droid, didn't have to pay Orange for the Network unlock code either lol

really pleased mate well done! Its scary **** when you may have to pay out for the bugger lol

good advice in this thread

Got it up and running yet?
If not, take the SIM out and find the software version in settings. If it's something like:
x.xx.405.x
then you have an unbranded ROM which most people have had issues with with Orange phones. You could try updating to Froyo if the OTA update is still available as that should flash a working radio or just buy an unlock code for about a tenner that would be best in the long run.

Just to let you know that the latest radio is compatible with orange (I have it) its 5.09.00.20. Shouldn't sim lock your phone. Good luck. Hope you get it sorted.

ChemicalKicks said:
Wanted to post back, thanks for the great advice. Hope this thread cones in useful for someone else.
Got a fully up to date Droid, didn't have to pay Orange for the Network unlock code either lol
Click to expand...
Click to collapse
This post says that he sorted it.

i am sure its an incorrect radio take your sim out and you should have access , i ended up rooting the device using revoke one click method very easy just follow carfully then i installed a custom rom and a new radio
this is the orange one for bootloader 0.75 "update-bravo-radio-32.30.00.28U_4.05.00.11-signed" all working great the rom i used was "Official_FroYo_Market_fixed"
hope this helps actually just upgraded radio to 5.09 with no problem

Yeah got this sorted peeps.
Didn't mess around looking up radio's or anything like that.
This is what happened to me.
1. Debranded Orange Desire from 2.1update1 to Generic 2.1
2. Upgraded OTA from Generic 2.1 to 2.1update1
3. Was offered and accepted update to Froyo
4. Got error saying SIM locked unlock sim
5. Put Froyo ROM onto SD card and loaded it via recovery
6. Enjoyed having the last laugh over Orange technical support
Thank you to jamesmcuk who's post (I think it was 4 or 5) resolved my problem, would suggest the same process to anyone else who had the same problem that I had.
On another note, how do I check what radio version I have and if it's upto date?

ChemicalKicks said:
Yeah got this sorted peeps.
Didn't mess around looking up radio's or anything like that.
This is what happened to me.
1. Debranded Orange Desire from 2.1update1 to Generic 2.1
2. Upgraded OTA from Generic 2.1 to 2.1update1
3. Was offered and accepted update to Froyo
4. Got error saying SIM locked unlock sim
5. Put Froyo ROM onto SD card and loaded it via recovery
6. Enjoyed having the last laugh over Orange technical support
Thank you to jamesmcuk who's post (I think it was 4 or 5) resolved my problem, would suggest the same process to anyone else who had the same problem that I had.
On another note, how do I check what radio version I have and if it's upto date?
Click to expand...
Click to collapse
Go to Settings > About Phone > Software Information and it's the 'Baseband version'.

steve228uk said:
Go to Settings > About Phone > Software Information and it's the 'Baseband version'.
Click to expand...
Click to collapse
32.43.00.32U_5.09.00.20 is that good?

ChemicalKicks said:
32.43.00.32U_5.09.00.20 is that good?
Click to expand...
Click to collapse
Same one I'm runnin'

[Q] Can't Connect to Mobile Network after Custom ROM Flash

Hi all, so I'm in quite the predicament. I can't seem to reestablish a mobile connection via Verizon at all since I've overwritten the stock ROM with Cyanogen. I have Inc2, now loaded with CM7, awaiting some help.
First I unlocked the bootloader and flashed CWM Recovery.
Next I flashed Build 4 CM10 http://forum.xda-developers.com/showthread.php?t=1934288 <--check it out here.
I couldn't establish any network connection whatsoever. So i wiped and flashed CM9 with the hopes it would be more stable. http://forum.xda-developers.com/showthread.php?t=1932573 <--again check that one out.
Again, no network connection. Lastly, I reverted to CM7 (because it was the last stable release directly from Cyanogen). http://wiki.cyanogenmod.org/index.php?title=Vivow_Info <--looky here.
I've searched far and wide, trying everything possible. From simply switching on/off airplane mode to manually typing in the Verizon APN. I just can't establish network connection now...and the kicker - I forgot to backup the stock ROM so I'm currently stuck. Please help
This thread may be of some help. Didn't do me much justice however. http://forum.xda-developers.com/showthread.php?t=1691017

Bumping. Somebody please help...Also if anyone has a stock ROM they could share, that'd do fine as well. I'm curious if stock ROM would re-enable the radio (if that's the actual problem).

Sane116 said:
Bumping. Somebody please help...Also if anyone has a stock ROM they could share, that'd do fine as well. I'm curious if stock ROM would re-enable the radio (if that's the actual problem).
Click to expand...
Click to collapse
You don't need to bump a thread after 30 minutes -.-

nitsua98 said:
You don't need to bump a thread after 30 minutes -.-
Click to expand...
Click to collapse
Goes to show how desperate I'm becoming.

Have you tried changing your mobile network? Settings > more> network mode

Been there. You can try different radios from here, but BE CAREFUL. Take the following precautions:
Because you're on Verizon, only download 'x.x.01.xxxx' radios.
After putting the ZIP file on the SD card, verify the MD5 hash to ensure the file didn't get corrupted during download or during transfer to the SD card.
Plug the phone into your charger before installing. You don't want it shutting off during install.
Don't flash the same radio that your phone already has installed.
If all else fails, try the stock 2.3.3 RUU from HTC. If you can find a working download link to that, please share.

Airo18 said:
Have you tried changing your mobile network? Settings > more> network mode
Click to expand...
Click to collapse
I've tried everything in the books. Manually setting my APN according to the Verizon settings. Also did trial and error booting and rebooting each network type to no avail.
A few things I noticed in the CM9 ROM (maybe bugs?):
The preferred network mode typically defaults to GSM/WCDMA upon reboot
The APN I create often disappear upon reboot.
Mobile Networks>Network Operators will either search endlessly or sometimes find both AT&T and T-Mobile as options, both of which won't actually connect as I have a Verizon SIM.
And in response to Slinkwyde:
To verify the MD5 hash, what needs to be done more specifically? (I'm learning as I go ) Did flashing a radio do the fix for you? I'll try this suggestion and post results.

Sane116 said:
I've tried everything in the books. Manually setting my APN according to the Verizon settings. Also did trial and error booting and rebooting each network type to no avail.
A few things I noticed in the CM9 ROM (maybe bugs?):
The preferred network mode typically defaults to GSM/WCDMA upon reboot
The APN I create often disappear upon reboot.
Mobile Networks>Network Operators will either search endlessly or sometimes find both AT&T and T-Mobile as options, both of which won't actually connect as I have a Verizon SIM.
And in response to Slinkwyde:
To verify the MD5 hash, what needs to be done more specifically? (I'm learning as I go ) Did flashing a radio do the fix for you? I'll try this suggestion and post results.
Click to expand...
Click to collapse
Verizon sim? What country are you in, are you using gsm?
Sent from my Incredible 2 using xda app-developers app

jeremytn86 said:
Verizon sim? What country are you in, are you using gsm?
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Yes, verizon sim card. I'm in the USA. And I believe I am supposed to be using GSM but I don't fully comprehend the differences between each type. However I have tried setting each type in system settings>mobile networks with no data showing at any point.

Sane116 said:
And in response to Slinkwyde:
To verify the MD5 hash, what needs to be done more specifically? (I'm learning as I go ) Did flashing a radio do the fix for you? I'll try this suggestion and post results.
Click to expand...
Click to collapse
Yes, flashing a radio worked for me. The simplest way would be to use an MD5 checker app. Use the app to make sure the file on your SD card matches the MD5 value given in the radio thread I linked to.
One more precaution: Don't ever flash the same radio version that your phone is already using. That caused problems with the original Incredible and might also cause problems with the Incredible 2. To see what radio version you have, go to Settings and look around in About phone, Phone info, or something to that effect. "Baseband" is another word for radio.
Sane116 said:
Yes, verizon sim card. I'm in the USA. And I believe I am supposed to be using GSM but I don't fully comprehend the differences between each type. However I have tried setting each type in system settings>mobile networks with no data showing at any point.
Click to expand...
Click to collapse
Short version: For Verizon, you want CDMA with EvDO.
Longer overview: CDMA vs GSM, and what it means for the Incredible 2
Verizon Wireless and Sprint use CDMA. AT&T and T-Mobile use GSM. CDMA is popular in the United States, but around the world GSM is far more common. All GSM phones use SIM cards, but most CDMA phones don't. The two kinds of CDMA phones that do have SIM cards are world phones (phones with both CDMA and GSM) and LTE phones (faster data speeds).
The Incredible 2 is a world phone (without LTE) and comes with a Vodafone SIM for overseas travel. This Vodafone SIM also has Verizon Wireless branding on it. The Verizon Wireless company is jointly owned by Verizon and Vodafone, a European carrier based in the UK. Verizon world phones have to be unlocked to use AT&T or T-Mobile, because Verizon doesn't want their customers switching to a competitor.
SIM cards make it easy for GSM users (not you) to use their carrier account in another phone. They can just swap the SIM. For CDMA carriers (such as Verizon), swapping service to a different phone requires contacting the carrier.

Sane116 said:
Yes, verizon sim card. I'm in the USA. And I believe I am supposed to be using GSM but I don't fully comprehend the differences between each type. However I have tried setting each type in system settings>mobile networks with no data showing at any point.
Click to expand...
Click to collapse
You don't need the sim card at all then, you're CDMA. If you're not on it already i would recommend flashing the latest ics firmware, it can be found in the ICS leak ROM thread posted by nitsuj17 , it includes the newest radio
Sent from my Incredible 2 using xda app-developers app

Jeremy is referring to this thread: http://forum.xda-developers.com/showthread.php?t=1846304
Note that he's specifically suggesting that you install the ICS firmware. You don't have to install the ROM.

jeremytn86 said:
You don't need the sim card at all then, you're CDMA. If you're not on it already i would recommend flashing the latest ics firmware, it can be found in the ICS leak ROM thread posted by nitsuj17 , it includes the newest radio
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Slinkwyde said:
Jeremy is referring to this thread: http://forum.xda-developers.com/showthread.php?t=1846304
Note that he's specifically suggesting that you install the ICS firmware. You don't have to install the ROM.
Click to expand...
Click to collapse
Okay so what you both are suggesting are to just install the firmware, assuming I am already running the CM9 ROM? Because the firmware includes the radio. And this is done by renaming the firmware to PG32IMG and flashing it through hboot? Would this be an easier course of action than installing a radio alone? My phone is S-ON and if I'm correct, S-OFF needs to be active to install a radio.

Yes, you can install the firmware to get the radio, and the file name needs to be PG32IMG.zip for hboot. S-OFF is generally required for this sort of thing, yes.

Slinkwyde said:
Yes, you can install the firmware to get the radio, and the file name needs to be PG32IMG.zip for hboot. S-OFF is generally required for this sort of thing, yes.
Click to expand...
Click to collapse
Thanks so much guys, you've been more than helpful. Now to get some work done...I'll post results either tonight or tomorrow once I've finished. Wish me luck!

Put the battery cover back on. It'll instantly drop sig. when not installed.
TA4S

I'm currently trying to downgrade Inc2 so I can S-Off in order to flash either new firmware or radio. I am following this http://forum.xda-developers.com/showthread.php?t=1726134 and cant seem to download the necessary RUU 2.3.3 for Inc2. It seems as if the downloads link is dead. Can anybody link to such a file? I cant seem to find one anywhere.
EDIT: Found a stock (or as close to stock I could find) ROM for INC2 >> http://d-h.st/I2g

Also, I may have a potential reason as to why I'm having this ***** of a problem. I originally unlocked bootloader using the HTCdev tool. At the time it was my understanding that the process did not matter as long as the results were the same. However it seems now that using their tool makes it so you can't flash radios and need to extract and separately flash ROM kernels. So does this mean flashing any of the CM ROM's I tried never included the radio portion?
Just stabbing at ideas. Feel free to verify/call me out.

Sane116 said:
Also, I may have a potential reason as to why I'm having this ***** of a problem. I originally unlocked bootloader using the HTCdev tool. At the time it was my understanding that the process did not matter as long as the results were the same. However it seems now that using their tool makes it so you can't flash radios and need to extract and separately flash ROM kernels. So does this mean flashing any of the CM ROM's I tried never included the radio portion?
Just stabbing at ideas. Feel free to verify/call me out.
Click to expand...
Click to collapse
Roms NEVER include a radio, its always separate. something weird has happened to you, I'm sure flashing new radio would fix it for you but you're dev unlocked which is gay Lol. When you flashed the cyanogen ROMs did you pull kernel and flash like you were supposed to, if not i can't believe you got it to boot but that may be a problem also.
Sent from my Incredible 2 using xda app-developers app

jeremytn86 said:
Roms NEVER include a radio, its always separate. something weird has happened to you, I'm sure flashing new radio would fix it for you but you're dev unlocked which is gay Lol. When you flashed the cyanogen ROMs did you pull kernel and flash like you were supposed to, if not i can't believe you got it to boot but that may be a problem also.
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
If it helps, here is the process that I have used every time I flash anew ROM, working every time (excluding the radio of course.http://www.youtube.com/watch?v=ujFWZbgj6bY
Because I HAD (I actually just reverted back and am currently getting S-OFF to flash a radio) the HTCdev unlock, I manually booted the boot.img after entering recovery and wiping/formatting all the necessary things. Skimming the video might give you a better idea.
However I'm now hoping S-OFF will allow me to reroot, flash CWM, CM9, and of course a radio. Currently in the process of trying to run Revolutionary.

HTC 10 au Japan OTA zip file

I'm looking for any help with finding an OTA zip or a firmware zip (not RUU) with stock recovery and hosd image. Tried out different image already to no avail. Would really appricate it if anyone can provide me with either or a way to get those from HTC or AU.

Pretty sure there is nothing about as yet. Been to all the usual places and boards, and sweet FA. If you check Twitter, you see Japanese users also looking. We'll have Nougat OTA being pushed soon - hopefully, we'll see something then.

To my own surprise, I was able to find the OTA file for the latest update, if anyone is interested I will upload it for everyone use.

nerodarknight said:
To my own surprise, I was able to find the OTA file for the latest update, if anyone is interested I will upload it for everyone use.
Click to expand...
Click to collapse
Yes please!!!

BakaValen said:
Yes please!!!
Click to expand...
Click to collapse
Okay give me sometime to get up a guide as well and I'll post everything along with specific file for my variant

nerodarknight said:
Okay give me sometime to get up a guide as well and I'll post everything along with specific file for my variant
Click to expand...
Click to collapse
You. I like you! Much appreciated. No need guide tho. Lol

Yes please!!!!!! I've been trying to get my US unlocked htc 10 to work on au for months!!!!!!!!!!!!!!!!
How'd u do it!?!?!?!
Need to know!!!!! Need to get rid of this stupid iPhone!!!!

Quadrider10 said:
Yes please!!!!!! I've been trying to get my US unlocked htc 10 to work on au for months!!!!!!!!!!!!!!!!
How'd u do it!?!?!?!
Need to know!!!!! Need to get rid of this stupid iPhone!!!!
Click to expand...
Click to collapse
I don't think it is possible to get your US unlocked phone to work on au because it seems there is some sort of verification built into the stock rom. I tried to use a custom rom to no avail. I'm not that proficient in ROM stuff so I cannot say for sure and there is no RUU yet so your chances are pretty slim I'd say. You could try flashing the radio image though

Not sure which one that is however. I've tried roms and fully converting to WWE with no avail.
What radios am I looking for?

Which radios am I looking for?

nerodarknight said:
Okay give me sometime to get up a guide as well and I'll post everything along with specific file for my variant
Click to expand...
Click to collapse
Did you manage to upload the file?

http://fotadl-az.htc.com/secure/OTA...1.28.970.6_release_485495lwhgdc5g85j4uwwh.zip
here is the link from htc server for anyone interested

Would this work on my us unlocked htc 10? Or would it brick it?

Quadrider10 said:
Would this work on my us unlocked htc 10? Or would it brick it?
Click to expand...
Click to collapse
You need to have the same cid and mid so this wouldn't work on your U.S Unlocked. You could change your CID and mid to match to allow you to flash, but you'd likely be the first person to try something like that so there's always a risk

What about the radios?

Quadrider10 said:
What about the radios?
Click to expand...
Click to collapse
Not sure. I once flashed a radio from a different version on my 10, I lost signal but it didn't brick my phone or anything. So you could try it, but enter at your own risk.
It might be worth checking out the de-branding thread regarding flashing a different region software on your phone.

Hmmm
The HTC is incompatible with CDMA? Correct?

Quadrider10 said:
Hmmm
The HTC is incompatible with CDMA? Correct?
Click to expand...
Click to collapse
Incorrect. Both Verizon and Sprint have the HTC 10 running on their networks.
EDIT: If you mean the US Unlocked version, then semi-correct. You can use that on Verizon, but not on Sprint

I just don't understand why I can't get it to work on the au network out here then when when fully converted to wwe

Quadrider10 said:
I just don't understand why I can't get it to work on the au network out here then when when fully converted to wwe
Click to expand...
Click to collapse
Because WWE is GSM. If the au is CDMA, then I would suggest US Unlocked firmware. I'm not sure it will work, but I do know that US Unlocked phones do work on the Verizon network.
EDIT: Maybe this thread will help

[Guide] HTC 10 au (Japan carrier) variant

Since there is no resource thread for this variant, I decided to create this one for the little community using this on XDA.
First of all, some warnings:
- Custom ROM and kernel do not work so do not attempt to try, it would just be a waste of time. Even if the ROM work, you will not have signal and there will be bug. So if you are not a ROM developer looking to support this variant, I suggest staying away.
- Debranding to unlocked/international variant is not possible. At best you will only soft brick, at worst you could brick your device.
- Since there are no RUU and none will be available in the near future, always have a stock back up at the ready.
- Root is only achievable with Sunshine through temproot and S-Off. So if you are not prepare to pay or for the risk, stay away as well.
Now, on to the main disk
Here is the link to the most recent OTA:
http://fotadl-az.htc.com/secure/OTA...1.28.970.6_release_485495lwhgdc5g85j4uwwh.zip
Contain in here is the stock recovery and other image if you need.
Guide to root. As mention above, will S-off your phone.
Guide to receive OTA after root.

can i get the radio.img for this device on au? im trying to get my US unlocked edition to work on au, i flashed verizon radios, and it does work, but i only get 3g data.

Quadrider10 said:
can i get the radio.img for this device on au? im trying to get my US unlocked edition to work on au, i flashed verizon radios, and it does work, but i only get 3g data.
Click to expand...
Click to collapse
Extract from firmware.zip and see. Report back.

The problem is I can't find and firmware for the Japan variet.

If the first post is the au OTA, it has radio.img

andybones said:
If the first post is the au OTA, it has radio.img
Click to expand...
Click to collapse
i tried it, but for some reason, it did not work...

I think it can be converted to Unlocked one after s-off, you may try

Quadrider10 said:
i tried it, but for some reason, it did not work...
Click to expand...
Click to collapse
What was the error?
No signal, or unable to get the radio.img from post1

No signal or data. For some of reason, the only radio that works is Verizon's. but I only get 3G data and it registers as no signal even though I have data, make calls and texts.

thanks so much, im from japan and my phone was root, im looking for this.
Can you upload the stock room off AU or stock back up here?

Quadrider10 said:
No signal or data. For some of reason, the only radio that works is Verizon's. but I only get 3G data and it registers as no signal even though I have data, make calls and texts.
Click to expand...
Click to collapse
Did you try wiping modems?
In download mode using ADB issue the commands:
Fastboot erase modemst1
Fastboot erase modemst2
Fixed my 3g issue. But this was from a Different issue.
Won't hurt to try..

Thanks. I'll give that a shot

those ADB command will not work. says failed partition erase not supported
EDIT: nvm i ran it in the bootloader and they seemed to work, however i am still not receiving signal on my 10 with us unlocked. it seems the only way to receive the KDDI au signal at all is to flash verizon's radio.

au has a funky system authenticating the phone with an ID system which is embedded within the stock ROM. I don't know whether it is possible to have signal with an unlocked model. That's the only thing keeping me from flashing a custom ROM on the phone. Maybe some ROM developer could take a look into that?

I did notice that if u flash the Verizon radio, then install a ROM while choosing unlocked dev edition, as the provider, you get signal and bars, but this breaks my 5ghz wifi capability for some reason and I only received 3g at speeds of 1.5mpbs download. So not really worth it. Is there an ruu for the Japanese HTV32 out there that would flash in my 10?

Quadrider10 said:
I did notice that if u flash the Verizon radio, then install a ROM while choosing unlocked dev edition, as the provider, you get signal and bars, but this breaks my 5ghz wifi capability for some reason and I only received 3g at speeds of 1.5mpbs download. So not really worth it. Is there an ruu for the Japanese HTV32 out there that would flash in my 10?
Click to expand...
Click to collapse
There are no RUU yet, have you tried flashing the radio from the OTA?

nerodarknight said:
There are no RUU yet, have you tried flashing the radio from the OTA?
Click to expand...
Click to collapse
yes, it didnt work... lol

Can some one upload a stock or stock backup for HTC 10 Japan please!

http://hanpenblog.com/4640/
Good news guys, I just found this website with links to download the RUU for the original firmware and all OTA up to date if anyone needs them.

nerodarknight said:
http://hanpenblog.com/4640/
Good news guys, I just found this website with links to download the RUU for the original firmware and all OTA up to date if anyone needs them.
Click to expand...
Click to collapse
Did you in japan and did you success with it?
Anyway, check your inbox. thanks !

Can't connect to my home network carrier

OK, I install the RR Nougat 7.1.1 android version on my htc one m8. I have been using it for a while now without issues,
but just yesterday, my phone had low battery and it turn off.
After restarting the phone, could not connect it to my home country network.
I can't access the carrier settings menu as the 'com.android.phone has stopped' pops up.
I have most tuts on the forum but not much help. Even factory reset does not work.
After factory reset, Sprint apns settings are on the apn setup menu but after i delete them, still can't connect to my home country network carrier.
Please some help here guys.

iyassa said:
OK, I install the RR Nougat 7.1.1 android version on my htc one m8. I have been using it for a while now without issues,
Click to expand...
Click to collapse
Try flashing the ROM again, to try to get the "process has stopped" error to keep coming up.
iyassa said:
After factory reset, Sprint apns settings are on the apn setup menu but after i delete them, still can't connect to my home country network carrier.
Click to expand...
Click to collapse
Does this mean you have your local network's APN info entered, or no?
Do you have voice service at least?

redpoint73 said:
Try flashing the ROM again, to try to get the "process has stopped" error to keep coming up.
Well tried that several times but to no avail
Does this mean you have your local network's APN info entered, or no?
Yeah, I deleted the sprint APNS and registered that of my local network carrier but still no avail
Do you have voice service at least?
Click to expand...
Click to collapse
No voice

iyassa said:
No voice
Click to expand...
Click to collapse
Then this has nothing to do with APN, since voice service does not rely on APN (APN only applies to data cell service).
A few folks have had this issue of "no SIM" and no service after letting the battery die on the Sprint version M8. But I'm not sure what the solutions is. You may search around, as I know the issue has been posted a couple times recently. I suggested the Sprint RUU for one user. But it inexplicably caused the device to brick.

iyassa said:
No voice
Click to expand...
Click to collapse
redpoint73 said:
Then this has nothing to do with APN, since voice service does not rely on APN (APN only applies to data cell service).
A few folks have had this issue of "no SIM" and no service after letting the battery die on the Sprint version M8. But I'm not sure what the solutions is. You may search around, as I know the issue has been posted a couple times recently. I suggested the Sprint RUU for one user. But it inexplicably caused the device to brick.
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ok thanks will keep on looking around

Hello there,
I was wondering, is this problem already fixed? I'm having the exact same problem...
Thanks in advance for your reply!
Rob

robjuh007 said:
Hello there,
I was wondering, is this problem already fixed? I'm having the exact same problem...
Thanks in advance for your reply!
Rob
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NOPE

iyassa said:
NOPE
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You might try Sprint RUU.

redpoint73 said:
You might try Sprint RUU.
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Tried that already but didn't work either

iyassa said:
Tried that already but didn't work either
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If s-off, try a lower level (such as kitkat 4.4.2 or 4.4.3) Sprint RUU and see if that helps.
You can only try this with s-off. If s-on, you can't "downgrade" (run older RUU then version presently on the phone) by RUU as it will fail the version check.
Also, don't flash any other carrier version RUU (only Sprint) as doing so with s-off may lead to permanent damage on a Sprint device due to incompatibility (even on a properly working Sprint M8).

redpoint73 said:
If s-off, try a lower level (such as kitkat 4.4.2 or 4.4.3) Sprint RUU and see if that helps.
You can only try this with s-off. If s-on, you can't "downgrade" (run older RUU then version presently on the phone) by RUU as it will fail the version check.
Also, don't flash any other carrier version RUU (only Sprint) as doing so with s-off may lead to permanent damage on a Sprint device due to incompatibility (even on a properly working Sprint M8).
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I downgraded right down to version 4.2.2 with s-off and still could not solve it. Guess will just have to get a new smartphone and strike off htc products on my wish list

iyassa said:
I downgraded right down to version 4.2.2 with s-off and still could not solve it. Guess will just have to get a new smartphone and strike off htc products on my wish list
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The main issue, is that you bought the wrong version for your location. It's my strong opinion, that the Sprint version should never be bought by anyone except those using the US Sprint network. It's intended primarily for the Sprint CDMA network.

redpoint73 said:
The main issue, is that you bought the wrong version for your location. It's my strong opinion, that the Sprint version should never be bought by anyone except those using the US Sprint network. It's intended primarily for the Sprint CDMA network.
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Yeah, your probably right, but I learnt that by flashing a new radio (radio frequency in HTC phones directly installs the network carrrier base band) can solve it but can't get the right radio image. Though am not a 100% sure but have tried some radio images but still no result.

iyassa said:
Yeah, your probably right, but I learnt that by flashing a new radio (radio frequency in HTC phones directly installs the network carrrier base band) can solve it but can't get the right radio image. Though am not a 100% sure but have tried some radio images but still no result.
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If you are talking about radio images from other (non-Sprint) versions of the M8; radio from any other version is not compatible, meaning it won't work with the Sprint version, and can possibly lead to a permanent radio brick. This is for the same reason as I previously cautioned you not to run RUUs for another version M8.
If you are talking about flashing different radios specifically intended for the Sprint M8, that isn't any different from trying the various Sprint M8 RUUs (which install different radio image along with every other partition).