Develop Bugs

[Q] HTC Mail App and Hotmail Exchange ActiveSync

Hi,
I was just wondering if anyone has got to the bottom of why the HTC Mail App Version 2.00.0037.218634 (as installed via the Android 2.2 OTA update) does not work with Hotmail Exchange ActiveSync.
From what I understand the issue is not with hotmail accounts being activated, as people who have installed the stock Android 2.2 Mail.apk on their devices have been able to setup the account and get a combined email inbox.
From another forum here is the stock Android 2.2 Mail.apk
http://www.4shared.com/file/hP_PfaD8/Email.html

Same here, i thought that it was my hotmail account at first but then i read on Paul Thurrott's blog that ActiveSync was being enabled for everyone on the 30th August. I just downloaded the Android 2.2 stock mail client and it the sync works perfectly - think i prefer this over HTC's so may stick with it... Thanks for the link.

+1 thanks for the Link!

Just a word of warning, I don’t think this application can be uninstalled once installed (please correct me if I am wrong).
Also, you will no longer receive a counter of the number of emails received as there is no homepage widget with this app.
Finally, from what I have heard, Google search does not search emails contained within the Android Mail App.
Ideally I would like to see HTC patch their Mail App. I think the missing functionality is the ability to accept certificates and it is this that is preventing the HTC Mail App from syncing with Hotmail Exchange ActiveSync.
Please correct me if I am wrong on any of these points.

Is the file you linked to valid for all stock 2.2 phones or is it somehow specific to the HTC Desire?

Uninstalls fine on my stock 2.2

audioscience said:
Is the file you linked to valid for all stock 2.2 phones or is it somehow specific to the HTC Desire?
Click to expand...
Click to collapse
It should work on all android phones, it might even work on 2.1 as long as you don't sync the calendar and contacts.

dik23 said:
Uninstalls fine on my stock 2.2
Click to expand...
Click to collapse
Yes,
Uninstall works fine, apologies for that. No HTML Support

imranbashir_uk said:
From another forum here is the stock Android 2.2 Mail.apk
http://www.4shared.com/file/hP_PfaD8/Email.html
Click to expand...
Click to collapse
Is this definitely the stock Android 2.2 app?
Because it's identical to "Improved Mail" on the Android Market Place but oddly is labelled as version 2.2 but Improved Mail is v1.75. I'd be surprised if Google would allow an e-mail app on the Nexus One that doesn't support HTML e-mail.
The one on the market place has a couple more option so I'm assuming it's newer (still no HTML or Move mail into new folder support though). It's also more stable. I found the one in the link above made my HTC Desire go very slow and unstable (unless I killed on of it's mail services).
Touchdown is the best alternative I've found. It's pretty powerful but the interface is a bit ropey. It's also 20 bucks!
imranbashir_uk said:
Finally, from what I have heard, Google search does not search emails contained within the Android Mail App.
Click to expand...
Click to collapse
I second that. It's not listed as a Universal Search option.
imranbashir_uk said:
Ideally I would like to see HTC patch their Mail App. I think the missing functionality is the ability to accept certificates and it is this that is preventing the HTC Mail App from syncing with Hotmail Exchange ActiveSync.
Click to expand...
Click to collapse
I've e-mailed HTC Support. I suggest others do the same. They need to send out an OTA fix.
About the only good things about Improved Mail are:
* Hotmail Exchange ActiveSync
* Combined Inbox
Otherwise it's pretty basic.

I've heard back from HTC Support:
"We are sorry you have had to work around, to get something to work, as the software was not compatible.
We are aware of this and I will for record send this information to the appropriate team. We are always working on fixes for our future updates.
but as of now i have not got that information."

I'd like to see this fixed too as downloading a separate basic app at about 3mb or even higher, just means I am wasting space on something that should be there anyway... with things like the flashplayer updates taking up 12mb of my internal storage - I'm only left with 14mb!
Anyhow, I thought I'd email HTC too to see if we can push them along a bit if they see a bit of interest in getting the e-mail application fixed...
Will see if they have the same response.
Have it running on Improved Email for now.

Thanks. I'm sure they could send out an OTA update. Hotmail is only one of the biggest e-mail providers worldwide and HTC said they know about the problem.
The developer of Improved E-Mail has said he'll look into why HTML e-mail support isn't working because he reckons it should. I've only got 20-22Mb free and you can only move so much to SD card.

Thank you for contacting us . In regards to your handset I can help you with that. I am sorry that you have been experiencing problem with your handset
I confirm that it is not supported at the moment on the handset thank you for bringing the issue to out attention
We do not have information available at the moment we advise you to register e-club to receive further updates regarding your handset model
Click to expand...
Click to collapse
Not any indication of a fix

It's not just the HTC Desire. HTC Incredible and Evo users in the States have reported it too. Given how big Hotmail is and I bet it affects all HTC Android phones (at least since the Hero), I hope HTC are working on it as a matter of urgency.

Hi Guys, new to XDA but thought I'd join as I have a shiny new HTC Desire HD.
Unfortuanately the Desire HD still has Hotmail Activesync issues (i.e. it won't work - comes up with the "please try later" error message). I am using Improved Email until there is (ever?) a fix - but I'm finding it slowing down the entire phone. After a couple of hours of improved email running the phone animations become really choppy. As soon as I force close improved email, everything returns to normal. Very odd.
I have emailed HTC about their Mail app incompatibility with Hotmail, and received the generec response below:
Thank you for contacting us .
We don't have this information available at this time but would recommend that you check back on our website regularly for any further developments.
Click to expand...
Click to collapse
Come on HTC! The Mail app is really letting down an otherwise incredible device.

A Quick update, I emailed HTC back saying that the response provided was not good enough, told them that they needed to fix the issue pronto, and that I am considering getting a refund due to this... Seems drastic but might as well use the fear tactic.
They instantly replied with this:
We are aware of this issue you reported on your e-mail , We thank you for bringing this to our attention. We will pass this information along to our software developers.
Click to expand...
Click to collapse
Let's hope they actually are working on fixing the issue. I still can't get around why they would remove the original android mail app that does work, and replace it with their own crippled app.
I tried installing the original android mail app posted earlier on in the thread but it says "problem parsing". Anyone have an idea as to why this issue has occured?
Tim

Thanks TimHawker. How can HTC release the Desire HD, knowing it has this bug?
This isn't some 2 bit e-mail service no one has ever heard of. Hotmail is in the top 3 (maybe number 1) of webmail services world-wide.
I've not found my Desire slows down with Improved E-Mail but it's funny you should say that because I did when I tried the Native Google Nexus One Mail App (which I'm confident is an older version of Improved E-Mail, it's identical). Exactly the same symptons. I too had to kill it, to get animations flowing properly.
I've not found that with Improved E-Mail though but didn't try it for as long (so it's certainly possible I would have the same problem). I'm having to use HTC Mail and POP3 because every mail app I've tried doesn't work with HTML e-mail when using Hotmail's Exchange ActiveSync (Hotmail with POP3 is fine). See here:
http://forum.xda-developers.com/showthread.php?p=8882069
TimHawker said:
I tried installing the original android mail app posted earlier on in the thread but it says "problem parsing". Anyone have an idea as to why this issue has occured?
Click to expand...
Click to collapse
I wouldn't bother. It worked fine for me but it's identical to Improved E-Mail in every way (likely an older version). Google must've licensed it from the owner of Improved E-Mail, surely?

Thanks for the reply bradavon.
bradavon said:
This isn't some 2 bit e-mail service no one has ever heard of. Hotmail is in the top 3 (maybe number 1) of webmail services world-wide.
Click to expand...
Click to collapse
You're 100% correct there, Hotmail is the number 1 worldwide webmail service with over 350 million users. HTC should be questioned as to why they have decided to provide an incompatible app with the most popular webmail service out there. I just can't quite fathom it.
bradavon said:
I wouldn't bother. It worked fine for me but it's identical to Improved E-Mail in every way (likely an older version). Google must've licensed it from the owner of Improved E-Mail, surely?
Click to expand...
Click to collapse
Thanks for the info. Perhaps it's the opposite - it's the Google Android defacto mail client, but improved by the author, mwebster
I think I'll send HTC another email informing them just how big Hotmail is - perhaps they have their heads in the sand and think it's used by a few plebs with no smartphone interest.
Anyone else with this problem please bombard HTC's inbox! They may then listen and provide an OTA update.
Tim

TimHawker said:
You're 100% correct there, Hotmail is the number 1 worldwide webmail service with over 350 million users. HTC should be questioned as to why they have decided to provide an incompatible app with the most popular webmail service out there. I just can't quite fathom it.
Click to expand...
Click to collapse
Microsoft only finally finished rolling out Hotmail's Exchange ActiveSync on the 30th of August. So that's something at least. Microsoft don't also support Android devices yet too but say Android 2.2 should work (2.1 doesn't due to a bug with it), other versions unknown but I'm guessing unlikely.
But when all other apps I've tried work with it (except for HTML support), it cannot be that difficult to fix and especially on the new Desire HD/Desire Z. Which shipped after the problem was known.
TimHawker said:
Anyone else with this problem please bombard HTC's inbox! They may then listen and provide an OTA update.
Click to expand...
Click to collapse
Good idea.

bradavon said:
Microsoft only finally finished rolling out Hotmail's Exchange ActiveSync on the 30th of August.
Click to expand...
Click to collapse
Ah ok, thanks for the info - wasn't aware it was such a short time ago. Still, considering the Desire HD has just been released the problem should have been fixed.
I have emailed HTC again, will post whatever they reply here.
Tim

Samsung Apps:Business Card, How to Videos, CodeRed, CabSG, ComedyTime, Social Hub v7

Business Card
RegDate:Sep-27-2010
Ver: 1.0
-Select a contact and convert it to a Vcard format. The user may select SMS & Gmail to send.
-Can also import Vcard from SD
How to Videos
RegDate: Sep-30-2010
Ver: 1.0
-Howcast for Android shows you fun, useful how-to videos wherever you are - when you're out and about or just too lazy to get to your computer
CodeRed
RegDate: Sep-27-2010
Ver: 1.0
-User can predefine multiple sms numbers and a phone number
-Clicking on the red button will send an alert sms to the all the predefined sms numbers and call the phone number automatically
CabSG
RegDate: Sep-16-2010
Updated: Sep-27-2010
Ver: 1.0
-Quick dialing to various taxi companies in Singapore
-User can Add/Edit entries
ComedyTime
ComedyTime.TV delivers hillarious stand-up comedy from today's rising comedy stars!
RegDate: Jun-18-2010
Updated: Sep-29-2010
Ver: 1.0.5
Social Hub Push Email and IM (SEA)
Push Email and IM applications for Samsung Premium Social Hub.
It Consists of Push Email and IM applications and the user can explore
Google, Yahoo, Windows Live and other email and IM Services with push.
RegDate: Oct-11-2010
Updated: Oct-13-2010
Ver: 7.52.6
Download
Code:
[URL="http://www.sendspace.com/file/ui9pwk"]http://www.sendspace.com/file/ui9pwk[/URL]
or
[URL="http://www.mediafire.com/?am959jfdfvmn7va"]http://www.mediafire.com/?am959jfdfvmn7va[/URL]
Phone Scream & Dial-a-Meal
NAVFone

can't find CodeRed in android market
seems like a custom sponsored App by Samsung
usually most of the Samsung Apps can be found for Free in Android Market as well, but some are not

Thank you
Could you please upload the new version of Social hub which includes IM?
I couldn't find it in my Samsung Apps (I'm using JPK 2.2).

tra33372 said:
Thank you
Could you please upload the new version of Social hub which includes IM?
I couldn't find it in my Samsung Apps (I'm using JPK 2.2).
Click to expand...
Click to collapse
Hello, I've uploaded Social Hub v7.52. I just got it today.

Does the social hub work on any version or does it only work on specific one?
Sent from my GT-I9000M using XDA App

[Q] Google Maps Live Wallpaper JPM

Hi, I've done a google and forum search, and couldn't find an answer so I thought I'd post a topic and see if anyone else is having the same problem as me.
So the problem is after updating to JPM the live wallpaper for google maps is no longer an option in the live wallpaper gallery. I've tried uninstalling google maps and reinstalling the updates, but no go. Is there anyone out there that knows a fix?

Noticed this on JP6 too

Yeah im missing the wallpaper to, oh well its not like the gps worked anyway ;p
Sent from my GT-I9000 using XDA App

same problem on 2.2 JPK and still no solution?

Same here, in Italy, with Italian Galaxy S updated 2.1 -> 2.2 :-(
... and also with a SonyEricsson Xperia X10 updated from 1.6 to 2.1
Still no solution?? Or a notice from Google??
I mean: Android is from Google; Maps is from Google... who better then Google can give an answer?
If they break their own apps with their own OS ugrades.... :-S
Ambrogio
Milano - Italy

Can someone post the apk. It doesn't show up in my market either?
Sent from my SPH-D700 using XDA App

Im still looking for this, can somebody please post the .apk?
Its not included on android v2.2.1

Not one Solution-near Answere, not one GalaxyS with Working liveWallpaper????
I use Advanced Maps Live Wallpaper...

Not all countries model have or had that wallpaper its not in any of my stock roms .
jje

can't set facebook account

Hey guys, I have a MotoDefy with the original 'blurred' 2.1-update1 android on it (rooted, and I use launcherpro, but I don't think either one matters), and I just can't set my facebook account on it. If I try to add an account, and click on facebook, nothing happens. The facebook widget works, so I really have no idea what's going on. Help, please, any ideas?

Yeah, mine did the same. First time I clicked Facebook it took me to a Facebook page, I logged in, the app works but the Facebook account doesn't work. From the second attempt on, nothing happens when I try to add a Facebook account. I think you have the same greek Defy that you can find in Romania too and, from what I know, these are not actually "blurred", they lack the motoblur account functionality.
Sorry...

i definitely have a blurred firmware, all other blur functions work, and i see a process in the task manager called 'motoblur services'. you sure yours is 'deblurred'? btw i'm from hungary so it's possible that we have the very same firmware, and this thing with the facebook account is a bug. looking forward to the 2.2 update, hope they fix this
Sent from my MB525 using XDA App

this happens for me also. I have an indian version of defy. I think this problem is there for all android 2.1 facebook syncing. Lets wait till 2.2 comes.
And btw indian version doesnt have blur i guess!

but if every defy with 2.1 on it, why didn't i find anybody complaining about it? and how do you know yours is not blurred?
Sent from my MB525 using XDA App

There is an app T-mobile social buzz that can synchronise facebook and other contacts. First you have to download market enabler and fake your on t-mobile.
Sent from my MB525 using XDA App

May be you can try to remove the facebook app and install it from the market.
What is your firmware version?

I can't uninstall the facebook app, looks like it's built into the software. (and I checked in the market, it's up to date, so i doubt that it's the source of the whole thing). My software version is 2.34.1, should I update? Could that solve my problem?

Fist of all 2.34.1 is not a blurred fw, there some blur services but you can not create blur account and you can not syncronize Facebook with contacts.
Blur missing from all CEE versions.
But Facebook app should work. You can remove it with Titanium Backup, or you can try to upgrade your fw to 2.51.1.

Important information for IM+ users, upcoming update comes with Sophie's choice

I know there's already a IM+ thread but by posting there some people might miss the information.
v1.4 has been submitted to Microsoft and should hit very soon. It adds the following features:
- Significantly improved contact list scrolling and overall application performance
- Push-to-Email option allows incoming messages to be forwarded to your email
- Autoreply feature will instantly notify your contacts that your are in Push mode
- ICQ / AIM / AOL / iChat group chats
- ICQ contacts can now be added into your AOL/AIM/iChat contact lists and vice versa
- VKontakte and Yandex IM services are now supported
However Microsoft has requested the removal of MSN/WLM from the app .
I know it will be redundant with Mango but fact of the matter is Mango hasn't been released yet so that's really ridiculous.
So there's your Sophie's choice: update to v1.4 to get the new features or decline the update to keep MSN/WLM.
Info taken from IM+ facebook page.

Or Mango is really close (;

mikeeam said:
Or Mango is really close (;
Click to expand...
Click to collapse
Well even if that was the case that doesn't make right for 2 reasons:
1) Mango will come after the IM+ update in any case and even if Mango was released tonight some people might have to wait for one or two months to get. In the meantime, being able to use MSN/WLM on IM+ would be fair.
2) What about consumer's choice? It's like Google banning you from using any RSS reader because they already offer you Google Reader. That's really ridiculous.

Yeah, I agree with you.
Still, it's your choice to update or not. Don't update if you really need it.

As long as I can continue to Skype, all is good. Hopefully it'll be a lot faster. Thanks for the info.
Sent from my T9295 using XDA Windows Phone 7 App

Can someone confirm that WLM still works in the new version 1.4 is you are already signed up for Windows Live in the APP??

Just got the update, there is AOL/AIM/ICQ and iChat group support, though WLM is no longer available.
I'm only using WLM for facebook chat because its better than the web fb chat, and since most of my contacts in WLM doesn't go online too often, I can hold off until mango release.

Someone on a thread said you don't lose WLM if you were already signed in in v1.3, can anyone confirm this?
Sent from my Samsung Omnia 7 using XDA Windows Phone 7 App

Instead of adding new features they should fix the abysmal skype performance (connecting and background connect time). The way IM+ works is near useless at this time.

Peew971 said:
Someone on a thread said you don't lose WLM if you were already signed in in v1.3, can anyone confirm this?
Sent from my Samsung Omnia 7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
If you visit IM+'s facebook page, it says there that if you still want to use WLM on IM+ then do not update to 1.4.
Although I was with 1.2 did not receive any 1.3 update so not sure if WLM was in 1.3, but I can confirm that I had WLM in 1.2 and jumped to 1.4, and WLM account is no longer there, and contacts aren't showing up.
http://www.facebook.com/plusim/posts/10150336729461005

i am on Mango and also on IM+ 1.4 AND I HAVE msn/WLM contacts shown there...

That's odd... I don't get it.
Sent from my Samsung Omnia 7 using XDA Windows Phone 7 App