Develop Bugs

TP 2 - Bugs & Fixes Thread

Hi
I thought it would be a good idea to start this thread to report bugs in the TP 2 official ROM so that we may collectively be able to find solutions, and if not, at least bring to attention of HTC to fix in newer builds of their ROMs.
So I request you all to put down bugs you have discovered as also fixes in this thread. I will try my best to collate all into the first post....
Here are the ones I have discovered so far:
ALARM BUG
I set the alarm one day and turned it off the next. But it continues to ring every day at the same time even though the alarm settings show it as off.
EXCESS RAM USAGE
With TF3d 2, messaging, notes and contacts running, the TP 2 shows RAM usage at 81%. Wonder whats taking up so much memory.
DIALER BUG
At times when I am calling, the call status screen does not appear and it continues to show the dialer screen even after the call button has been pressed for a contact.

I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?

Bluetooth:
When using bluetooth (activesync and headset profile) the pda crashes sometimes. If the screen is on it won't shut down and no interaction with the phone is possible. When it's off it stays off. Funny thing is that the pda keeps working. Phone is runnig when I am called etc.

Ramsfan_Jim said:
I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?
Click to expand...
Click to collapse
To answer my own question, this :-
[email protected]; said:
its something to do with their web proxy and only happens when you are connected to certain "bits" of tmobile.
To fix it, go to settings->all settings ->connections->connections->setup my proxy server-> and UNCHECK this network uses a proxy server to connect to the internet.
Click to expand...
Click to collapse
seems to have fixed it....

Sometimes the + caracter of a phonenumber is removed by touchflo3d when sending a textmessage as descriped here:
http://forum.xda-developers.com/showthread.php?t=522535

i have a problem with the alert tones. my tp2 either don't play or plays very softly the first second of any alert, reminder, or ringtones. anyone with the same problem?

I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.

@home said:
I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.
Click to expand...
Click to collapse
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.

bump123456

jjturner said:
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.
Click to expand...
Click to collapse
So does mine, so perhaps it's a touch flow bug rather than a phone fault.

these have nothing to do with htc touch pro2 itself dude!
it's about the rom you installed in it,so pls return to your technician to get a good rom!
it's like you have super good pc,but the windows xp you installed is crap,then your pc will always get this problem and that......
FYI: rom means: OS(wm 6.5 for example)+Radio(GSM etc)+Extrom(touchflo 3d etc)

SMS Status Report Bug
Hi,
I have a German (O2) htc touch pro 2 with the current original O2 ROM (WM6.1 CE OS 5.2.21048 (Build 21048.1.6.3), ROM: 1.19.207.1 (51489) GER)
My problem is that the phone will not receive or display the SMS status report sent by the provider when the recipient receives the sms.
When writing an SMS, I ensure that under message Options, there is a tick next to: "Request message delivery notification".
I wrote an SMS message to my own number on the TP2 and sent it off. The message promptly arrives, yet no status report from the provider arrives. I have tried this several times to various numbers.
The same SIM card in my XDA Orbit always displays a delivery notification from O2 when the recipient receives an sms. It is not a network problem.
As I have a multicard (more than one SIM card on the same number), I have been able to narrow down the problem as follows.
Messages sent from the phone do generate a status report. I set SMS delivery to my Orbit, and then sent an sms to my own number from the TP2. Both the message and the delivery report arrived on the Orbit.
When I set the network to send SMS messages to my TP2, and then send a message from my orbit, the message itself was delivered to the TP2, but not the status report!
This establishes that the German O2 network is OK, the TP2 can correctly send an SMS and request a Status report from the network. It can also receive normal SMS messages, but not the status report. No sign of it receiving anything, appears to ignore such status reports entirely.
Does anyone have a fix for this, short of flashing a different ROM on it.
I know that a new official WM 6.5 ROM is due to be released for the TP2 (but not so far). I am hoping someone here was a quick fix (missing registry entry, etc.) which can be applied to the current system as I write a lot of text messages and it is useful to know when they have arrived.
Regards
Peter

request delivery notification
i upgraded to the original WM6.5.. when replying to a text message through the new TouchFlo's threaded message look (not the one you get when going in from 'all messages' but the one you get when "clicking" on the message itfelf from the messages tab.), you can go to [Menu] - [Message Option] and there you have the option [reuest delivery notification].
i tick that and say done, send the message and i DO get the delivery notification. however when going back to this same message screen to reply to another message, that option will be unticked again.. i have to tick that option for EVERY single message that i reply to.. as i said sending a message from anywhere else has its own option and is saved correctly and always works..
i googled as much as i could but couldnt find anyone with the same problem :/

SMS Delivery reports

Anyone got these working consistently? Might my problems be due to also having ChompSMS and Handcent installed? I'm on O2 PAYG in the UK if that makes a difference...

I have them on the default program, my only issue is you need to check each message in the thread that you have sent to identify if it has been received ...

O2 never used to support delivery reports, not sure if they do now, but they didnt last time i had an O2 contract.

O and O said:
I have them on the default program, my only issue is you need to check each message in the thread that you have sent to identify if it has been received ...
Click to expand...
Click to collapse
or you can set it to appear as a notification on the top bar

cez10 said:
or you can set it to appear as a notification on the top bar
Click to expand...
Click to collapse
Can you explain us please how to do that?

working fine here with the default sms program. But then again I am on t-mobile.
I also never used to get delivery reports the last time i used o2, but that was 4-5 years ago now...

cez10 said:
or you can set it to appear as a notification on the top bar
Click to expand...
Click to collapse
please explain!

O2 don't support the delivery reports option in your phone.
However, if you start your text with *0# you will get a delivery report (and the recipient won't see the *0# bit)

daesimps said:
O2 don't support the delivery reports option in your phone.
However, if you start your text with *0# you will get a delivery report (and the recipient won't see the *0# bit)
Click to expand...
Click to collapse
Gooodness.... I seem to remember that workaround from the Cellnet days!
Delivery reports work fine for me Tmobile UK, and Handcent. Previously worked fine in Chomp also.

O2 in Ireland had no problems with delivery reports. Using the default program. Only annoying thing is that the icon for report doesn't change from pending to received. It's just the same all the time and have to check manually for each msg the delivery status.
Haven't found the setting for status bar notification for delivery report, only for received, sent and failed to send.

Just an FYI, but for me (on T-Mobile), MMS delivery reports always seem to say "Pending" whilst SMS delivery reports are fine.
Then about 2 days later I'll get a random report that something was delivered or failed. But because of the amount of MMS I send, I never find out what it may be referring to.
Plus, Handcent has an issue sending and receiving MMS so I removed it and went back to default.
So you may get different report responses for SMS and MMS.

How do I get this to appear in the notification bar?

Forgot I posted this! Thanks for the replies folks.

TEXT MESSAGE NOT SENT - constant problem

Guys, about 90% of the time when i send a text message, of any size, to anyone, i get a 'message can not be sent' notification and the phone vibrates, this happens about 2-7 times before the text message is sent, and for each time it tries to send the text again, this amount is send to the recipient, for example if it retries 7 times i will send the message 7 times - very annoying
when using the froyo rom from both paul and richardtrip i did not have this issue, although i am almost certain this was due to the stock messaging app, i even tried using handcent on the froyo which i used on the stock and on the froyo it worked perfectly too, but handcent will not work on the stock rom.
so it seems to me that it is an issue with either the stock (sense based) rom or the htc messaging app
im on tmobile UK on a branded phone, this happens on any radio, both rooted and unrooted
does anyone have any advice, or know of a way to replace the htc messaging app with the stock android messaging app?
if i could get this sorted id be very happy, so i appreciate any help
thanks in advance

I've had this issue happen a couple of times aswell, not sure how to replicate it, it seems totally random, but i haven't seen a 90% change of getting it!

try a new radio lol

This happens to me if I use any messaging system other than the default one (e.g. handcent or chomp) and the signal changes whilst sending the message (i.e. H to 3G or E to G etc. etc.)
I am still using the default rom with the latest update as I am waiting for 2.2 before rooting

turn off GRPS/EDGE/ 3G Data

cgrec92 said:
Guys, about 90% of the time when i send a text message, of any size, to anyone, i get a 'message can not be sent' notification and the phone vibrates, this happens about 2-7 times before the text message is sent, and for each time it tries to send the text again, this amount is send to the recipient, for example if it retries 7 times i will send the message 7 times - very annoying
when using the froyo rom from both paul and richardtrip i did not have this issue, although i am almost certain this was due to the stock messaging app, i even tried using handcent on the froyo which i used on the stock and on the froyo it worked perfectly too, but handcent will not work on the stock rom.
so it seems to me that it is an issue with either the stock (sense based) rom or the htc messaging app
im on tmobile UK on a branded phone, this happens on any radio, both rooted and unrooted
does anyone have any advice, or know of a way to replace the htc messaging app with the stock android messaging app?
if i could get this sorted id be very happy, so i appreciate any help
thanks in advance
Click to expand...
Click to collapse
Had exactly the same problem on stock/sense based verions of romms. NEver had an issue on stock android messaging app, only with the sense one. Think it must be a bug with that app. I'm T-mo in UK to but have an unbranded phone.

dont resend it, just wait until the message is sent, the phone resends automatically, because if you click the resend, it will send another message. what i do is when i get that error message i just wait.

I'm getting this problem on my o2-uk Desire; they are sending me a replacement handset

ugmeme123 said:
dont resend it, just wait until the message is sent, the phone resends automatically, because if you click the resend, it will send another message. what i do is when i get that error message i just wait.
Click to expand...
Click to collapse
Thanks everyone for your replies
So it is confirmed that it is an issue with the HTC messaging app but not with the stock android messaging app, and no messaging clients can fix this as they use the default messaging app.
Is there anyway to change the HTC messaging app with the stock android? I prefer it anyway it works much better, the official froyo release will also contain the stock messaging app which I guess will have the same problem.
I will try flashing a different radio
Setting the phone to WCDMA only does not fix the issue

I am having this problem, and also another which I feel might be related, it tries to resend the message, and it eventually goes. I have also noticed that quite a number of times when I try to make a call, it doesnt dial, it just goes silent and returns to the call register screen. Maybe both related to a siganl problem . Somebody suggested switching off Edge or whatever, but thats not really a fix, and why should you have to do this to send a text. ?

melhookv12 said:
I am having this problem, and also another which I feel might be related, it tries to resend the message, and it eventually goes. I have also noticed that quite a number of times when I try to make a call, it doesnt dial, it just goes silent and returns to the call register screen. Maybe both related to a siganl problem . Somebody suggested switching off Edge or whatever, but thats not really a fix, and why should you have to do this to send a text. ?
Click to expand...
Click to collapse
I agree, and I also experience the same problem, sometimes during a phone call the most strange sounds happen and then the call cuts out, I'm guessing is interference. Problems with calls, text messages, and the connection repeatedly drops when using the mobile internet, exactly the same problems as the hd2, they will not get fixed by HTC, speaking from experience.. very basic requirements of a phone still not being met

I have the exact same issue with both texts and calls that seem to take ages to connect and then just dump me back to the dialer. I've put it down to O2 being so awful but of people have the same issues on other networks id love to know
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Sent via the XDA Tapatalk App

I get it off and on, but I let it be and the messages eventually get sent out.

r47z said:
I get it off and on, but I let it be and the messages eventually get sent out.
Click to expand...
Click to collapse
Same here. I did the resending thing for a while, but now I just ignore those error notifications. The text messages arrive anyway

r47z said:
I get it off and on, but I let it be and the messages eventually get sent out.
Click to expand...
Click to collapse
same. I get it 10% of the time. On a unlocked Desire with a UK T-Mobile contract. just leave it to send a couple times, put your desire on a window sill and it should be okay.

but i think the message is not automatically sent if you lock the phone. can anyone confirm this? my unsent message was still not sent when i locked my phone.

As mentioned earlier in this thread, i used to get this issue all of the time when using handcent or chomp. However, since doing the following i've not had it happen once in 2 weeks (where it would happen 10+ times a day before)
1) uninstall any messaging software you have downloaded from the market
2) download sms unread count and sms popup from the market
3) put the sms unread count widget on the homescreen
4) configure sms popup to your liking
5) send messages to your heart's content
This uses the default 'messages' app rather than anything else and works perfectly

spud_work said:
As mentioned earlier in this thread, i used to get this issue all of the time when using handcent or chomp. However, since doing the following i've not had it happen once in 2 weeks (where it would happen 10+ times a day before)
1) uninstall any messaging software you have downloaded from the market
2) download sms unread count and sms popup from the market
3) put the sms unread count widget on the homescreen
4) configure sms popup to your liking
5) send messages to your heart's content
This uses the default 'messages' app rather than anything else and works perfectly
Click to expand...
Click to collapse
Thanks very much for your reply
I will try this right now

i also have the problem with the unsent messages and undialled calls, tmo uk contract phone.

[Q] Gingerbread SMS time (Ginger Villian ROM)

Hi all, I recently installed the excellent Ginger Villian ROM on my HTC Desire but have noticed an issue with the SMS time that is displayed when you receive a text.
Previously I have been used to the text displaying the time that the text was sent not the time my phone received it. Has anyone else noticed this?
For example, if I have my phone on airplane mode or turn it off over night any texts I receive in the morning show the time that I just received them (rather than when the sender sent it).
I have also tried using Handcent SMS but the same problem exists. Is this just a Gingerbread 'quirk' or is there a way to get round this? I know it's not a major problem to most people but I like to be able to tell what time someone actually text me...
Any help is appreciated.

I think I have found the solution myself (although will probably have to wait til tomorrow to test it)
In Messaging click Menu, Settings and then scroll to nearly the bottom of the list. There is a box that says "Use original timestamps" which says will "Display and store sent date instead of reception date". This sounds like it'll do the trick.
Hopefully this might help some other sad people out there who want to time sent like I do

SMS Disappearance

Hello
So I have experienced my first "bug" with my GN (or maybe it's ICS?)
I was browsing in chrome when I noticed at the bottom it said "message received" in an overlay. As you do when you get a message while using the phone.
What didn't happen was it didn't scroll through the message at the top of the screen in the status bar. I thought it was a bit weird. So I opened my messages and nothing new was there. It didnt make any sound either, so I thought I was crazy and moved on.
As I was having a conversation with my partner at the time, she messaged me a few mins later wondering what my response was and I told her I didn't receive anything at all.
This is quite concerning. The phone most definitely recognised I got a message but it didn't show up. She said she sent 2 messages. Has anyone else experienced something similar?
We're both on the same network if its even possible this could be a carrier issue.

The "message received by <phone number>" toast message at the bottom of the screen is the other party receiving one of your messages. You turn this on in Messaging > Settings > Delivery reports. This will show next to the time stamp of every sent message in a thread the SMS icon with a green check mark over it whenever the message is confirmed to be received by the other party
You not receiving messages is a different issue. Try installing something like "Ghostly SMS" to see if your phone is losing SMS messages. I haven't heard of this as an issue in ICS yet.