Develop Bugs

Did I Have Free Internet on T-Mobile Dash?

Today I upgraded my OS to Kavana 6.1 release. I love it.
I hardly ever (read: pretty much never) use the internet on the phone, but with the old T-Mobile official Dash 6.0 system (not hacked), I used to be able to access the internet and I thought I was charged on a per usage basis (but never really checked). In any case, I know for a fact I could access the internet on the old OS and I don't pay a monthly charge for it and it's not part of my plan.
So after I upgraded today, I could not get access to the internet at all. Checked the settings in the phone, checked T-Mobile's website, everything was set up right, but kept getting an error.
So I flashed back to the T-Mobile official release, and once again, I could access the internet. Checked all the settings, wrote them down, flashed back to Kavana. No internet.
Called T-Mobile. Didn't tell them I flashed to Kavana, but told them I suddenly didn't have internet access and asked for help. They said I don't have internet access because I don't pay for it, and T-Mobile does not have per data usage access, and there was nothing they could do unless I wanted to pay $20/month.
Can anyone tell me why this might have been and how I can get back the access I used to have?
As an aside....any way to get T-Zones working without paying for internet access (don't have time to search right now, yes I'm lazy, too!)
Thanks in advance for responses.

Jesus Gixxum, is it that time of the month for newbs. I've heard of this before at Howard Forums when I first got my dash. It's kinda an error on Tmobiles Part. It worked for some in the past like almost a tease when they first got there Dash's. The people eventually lost the free internet. It's like in Office Space when they fire Milton. They fixed the glitch at payroll. So, in either case be happy your weren't charged per kb. No there is no free way to get Internet even with Tzones. The cheaper way is the 5.99 Hack. (USE THE SEARCH) But personally if you want weather and newsfeeds etc. constantly updating. Pay the 19.99 or miss out.
Good luck in your decision or oh I don't have your Swingline stapler.

The $5.99 Tzones plus the proxy hack is the best option.

Pig Vomit said:
Today I upgraded my OS to Kavana 6.1 release. I love it.
I hardly ever (read: pretty much never) use the internet on the phone, but with the old T-Mobile official Dash 6.0 system (not hacked), I used to be able to access the internet and I thought I was charged on a per usage basis (but never really checked). In any case, I know for a fact I could access the internet on the old OS and I don't pay a monthly charge for it and it's not part of my plan.
So after I upgraded today, I could not get access to the internet at all. Checked the settings in the phone, checked T-Mobile's website, everything was set up right, but kept getting an error.
So I flashed back to the T-Mobile official release, and once again, I could access the internet. Checked all the settings, wrote them down, flashed back to Kavana. No internet.
Called T-Mobile. Didn't tell them I flashed to Kavana, but told them I suddenly didn't have internet access and asked for help. They said I don't have internet access because I don't pay for it, and T-Mobile does not have per data usage access, and there was nothing they could do unless I wanted to pay $20/month.
Can anyone tell me why this might have been and how I can get back the access I used to have?
As an aside....any way to get T-Zones working without paying for internet access (don't have time to search right now, yes I'm lazy, too!)
Thanks in advance for responses.
Click to expand...
Click to collapse
Yeah back in 07 when I first got my Dash for about 2 months I had free internet too. But that was when I was still using 5.0 Wow. 5.0. That was a year ago. Lol. It sucks how I meet people with the Dash that don't know what they can do with it. I knew this guy that had his phone for months and didn't know he had WiFi. We were on a college campus with free wifi everywhere.

taylor_b92 said:
Yeah back in 07 when I first got my Dash for about 2 months I had free internet too. But that was when I was still using 5.0 Wow. 5.0. That was a year ago. Lol. It sucks how I meet people with the Dash that don't know what they can do with it. I knew this guy that had his phone for months and didn't know he had WiFi. We were on a college campus with free wifi everywhere.
Click to expand...
Click to collapse
It was more than 2 months. It was pretty much the entire time I've owned the phone (about 15 months), but like I said, I never use the net through my phone (I work in a car and it's got a mounted laptop with HSDPA internet connectivity). So it's not worth 5.99 to me, much less 19.99. I don't frequent the forums much since I switched to Dash from MPx220 so wasn't sure if this had been brought up before. Seems like since I can flash back to T-Mo 6.0 and have free access there should be some way to hack it, but that's not something I'm capable of myself. Just thought I'd throw it out there for discussion in case people weren't aware.

It's either like this: Keep the faster ROM and pay 6 bux a month or go back to the T-Mobile branded ROM for free net. Dude I know you can afford 6 dollars a month. If it's really that serious I'll send it to you... PSYCHE! But seriously you can easily scrape that up in 30 days. Either way you'll be stealing from the provider but I guess it wouldn't be as bad if you paid a little. I've never had the 20 dollar a month one but I think it's faster. That's what some people say.

taylor_b92 said:
It's either like this: Keep the faster ROM and pay 6 bux a month or go back to the T-Mobile branded ROM for free net. Dude I know you can afford 6 dollars a month. If it's really that serious I'll send it to you...
Click to expand...
Click to collapse
Ok, here's my address:
Cheap Bastard
1313 Mockingbird Lane
Munsterville, Transylvania, 66666
Nah, I like the sliding screen and faster ROM. Besides, it's not about me! Just trying to help.

taylor_b92 said:
It's either like this: Keep the faster ROM and pay 6 bux a month or go back to the T-Mobile branded ROM for free net. Dude I know you can afford 6 dollars a month. If it's really that serious I'll send it to you... PSYCHE! But seriously you can easily scrape that up in 30 days. Either way you'll be stealing from the provider but I guess it wouldn't be as bad if you paid a little. I've never had the 20 dollar a month one but I think it's faster. That's what some people say.
Click to expand...
Click to collapse
Nope not true, its the same speed whether you use the T-Zones plan and do the proxy configuration or instead use the 20 dollar plan, you will not notice any difference in speed.

Well then what would be the point in paying the 20 dollars?

You're all kinda missing the point of this thread, not that your posts aren't appreciated. It's not how or whether to use the T-Zones hack, it's that the official T-Mobile 6.0 OS 1.22.531.4 allows free internet, and by reinstalling that OS I get it back. Just wondering if anyone can shed any light on why that is, and perhaps figure out how to get it to work with 6.1. I suspect it DID have something to do with T-Zones, as I could access T-Zones to check my minutes, etc., with the old system, but not with 6.1.
I don't care enough about internet on the phone to pay for it, but it was nice to know that it was there and available in an emergency just in case....
BTW, I'm in Southern California.

You were not getting FREE internet. You were geing charge per KB. T-Mobile has a page showing the configuration needed to get MMS and internet to work. jdoggraz has a link to the page in his sig.

nhung said:
You were not getting FREE internet. You were geing charge per KB. T-Mobile has a page showing the configuration needed to get MMS and internet to work. jdoggraz has a link to the page in his sig.
Click to expand...
Click to collapse
Tried them, don't work. T-Mobile says they don't have a per KB charge for data.

Don't know how or why, but I am on flexpay, had internet for the first 3 months (the full 19.99 one) only for the rebate, cancelled it as I don't use it that much. They don't charge me anymore and it still works. Going on my 4th full month of all internet working without being charged for it, I called them multiple times to make sure I wasn't being charged and it wasn't activated and they insisted I must have been on a free wi-fi signal. Despite me knowing how to turn wifi on and off, and being in the dead center of a call center that blocks wifi and has no residences or other businesses within 4-500 meters...
I'm also on my 2nd rom, was on WM6 from here, think it was the HTC one, now using one of Kavanas, just using the regular settings. I really think it's a glitch in their billing/provisioning system.

T-Mobile free internet booster

Dear all,
Here's a little tip: Recently I purchased my HTC Desire, like many of you did, through T-Mobile utilising their 300 texts and 300 minutes with free internet 'booster' tarrif, however this morning my first bill arrived so I promptly registered on their site and checked my tarrif.
Delving through T-Mobile's 'booster' options I found this small print:
Internet for 'always-on' phones (Android™ and Windows® Mobile). If your phone needs an 'always-on' internet connection, internet will be included in your price plan, so you can choose a different Flexible Booster. This will be highlighted on the phone overview page.
I've phoned T-Mobile who told me on their records I had a Nokia N600 (which I don't) and now that they've set me up correctly with an HTC Desire I can indeed use my booster for something else (as internet is included as default). So now I'm getting unlimited texts and internet for £25pcm. Nice.

Surely you should've been told in the T-Mobile Store and it does say on the store, still it is an awesome deal and has essentially sold it for me

No, I bought it from Mobilephonesdirect. 18 month deal for less than T-Mobile would offer a 24 month deal to me for.

Oh, i didnt realise you could change it if you bought from 3rd party, will be getting that changed then!

Yeah, you can change the flexible booster once a month i think.
however, by the sounds of it, it's MPD's fault for not telling you about the features of your contract properly.....
when you order from the t-mobile website, it tells you you get internet included and one more free booster to choose from.

So does that mean that you can order a phone on a third parties contract that isn't stated as unlimited internet, such as the £20 unlimited text on MPD and still get unlimited data as it's an android phone?

this has just made my day think I will give them a call later see what the deal is cheers for the info
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Hi guys any more news regarding this? I've held out on a purchase from MPD thus far, but if this is true I will hold out no longer

If you're going onto t-mobile, then buy direct.
that way you definitely get the both. MPD may not put you on the right contract.
And besides, T-mobile are doing better deals direct i believe...

They did do better deals until they upped their prices! I might just wait and see if they drop them back down when they get a proper amount of stock..

didn't realise they had....thinking about it though, they did the exact same thing last august when i got the hero, and a couple of years ago when i got the Athena...

unlimited internet for all android phones?

Hi,
Currently im on the £15 a month with 300 mins on a 24 month contract. I was under the impression that all android phones came with free unlimited internet included, plus you would also get a free booster. But aparently according to t-mobile i have to use my free booster for the mobile internet. Is this correct?
cheers

yes - t-mobile have changed their packages - if you don't get internet in the package you must use the free booster for it

I tihnk you have to have purchased an android phone from them, not sure though - I have an android and get unlimited internet, and use my flexible booster for unlimitemd texts.

unlimited means 3GB, although there are no charges if u exceed by a small amount.

i originally purchased the phone from the t-mobile store on the 3rd April . So im not sure if the free unlimited internet applied on £15 contract that im on. Currently have to use internet as my free booster.

This can easily be solved by phoning your phone company customer services.
URL of UK Company fair usage on what 'unlimited' means.
http://cow.neondragon.net/index.php/what-does-unlimited-really-mean-mobile-fair-usage-allowances

I just checked the t-mobile site (UK) as I know when I was getting mine I wanted to be sure. Here are the details as of today that they state:
This phone needs our Internet Booster, giving you unlimited internet.
Clever phones like this needs the internet for their 'always-on' internet connection, internet will be included in your price plan, so you can choose a different Flexible Booster.
Click to expand...
Click to collapse
To view this go here: http://www.t-mobile.co.uk/shop/mobile-phones/phones/pay-monthly/htc/desire/overview/
When there, click on the Internet on your phone - Important Info. It states the above.
If you go and check all the deals for contract phones, it clearly states in the INTERNET FAIR USE POLICY:
Pay monthly plans which include internet on your phone on an Android phone
Click to expand...
Click to collapse
I suggest you give them a call and tell them you want to use your free booster for something other than the internet! All Android phones have a 3gb a month limit.

Thats exactly how i read into it also. everywhere on their site states that if you have an android phone it requires "always on" connection to the net. So this will always be included in your price plan. This way you can use the flexible booster for something else like unlimited landline calls etc.
When i initially called t-mobile they said that i had to use my flexible booster for the unlimited internet. so basically i could either have internet, and no flexible booster or use my booster for something else and be charged for internet.
im sure this is all wrong. but ive phoned them up twice and they keep giving me the same answer. very frustrating! if i go to the original store i bought it from could they sort it out there?

Just try again and dont accept no - complain, tell them thats what u were told when u got the phone, it says it on your website, dunno if it will work though but me complaining with some consumer rights got them to do stuff my way

direct them to their information... as I said above. they are wrong! Complain to the supervisor....

Ill give them another call. it clearly states it across many pages on their site that its free internet + flexible booster. will let you know how i get on.

Android 3gig allowance Tmobile

Can anyone help me find this on Tmobile's UK website (that the fair use allowance for android phones is 3 gig?)
I was one of those who bought from Mobile Phones Direct, found I had a 1 gig fair use allowance, phoned up Tmobile tech support and got it changed to 3 gig.
Anyway, just had my first bill and it was for £44! They told me I had no internet allowance.They admitted it was an error, then put me back on a 1gig allowance...
That led to my protests and so they then put me on Web and Walk plus for free, but I am concerned that in some way W&W will still prejudice my d/l speed.
While on the phone I tried to find the statement on their site about andriod phones to quote back to the sales staff but could not.
Anyone?

Regular WnW: http://www.t-mobile.co.uk/services/uk/fairuse/#fup1
WnW Plus: http://www.t-mobile.co.uk/services/uk/fairuse/#fup11

OK
Link #1 says (my bold):
"Pay monthly plans which include internet on your phone on an Android phone
You'll need internet coverage, check it at t-mobile.co.uk/streetcheck. Remember that you can only use your internet on your phone Booster in the UK and you can't use your phone as a modem or use web'n'walk Plus for peer to peer file sharing, or making internet phone calls. *Internet on your phone comes with a fair use policy of 3GB a month."
which is what I thought I had
Link#2 says
Mobile Broadband Plus
"You'll need a compatible laptop, an enabled device like a USB modem and mobile broadband coverage. You can check your coverage at t-mobile.co.uk/mobilebroadband, remember that you can't use your plan to make internet phone calls. This plan comes with a fair use policy of 3GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our Mobile Broadband customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much."
which is what I've now got.
Good? Bad? No different? Especially the issue of speed.
Should I get back to them?
Edit
Speedtest says dl speed is 0.35mbps, upload .051mbps. Can't remember what it was before.

My Speedtest results vary depending on where I am. At home I get at most 500kbps, but at the office I get 1800kbps. Seeing as I need internet when I'm NOT at home, that's fine with me as I have WiFi at home anyway.
So, you should check in different locations.

al89nut said:
OK
Link #1 says (my bold):
"Pay monthly plans which include internet on your phone on an Android phone
You'll need internet coverage, check it at t-mobile.co.uk/streetcheck. Remember that you can only use your internet on your phone Booster in the UK and you can't use your phone as a modem or use web'n'walk Plus for peer to peer file sharing, or making internet phone calls. *Internet on your phone comes with a fair use policy of 3GB a month."
which is what I thought I had
Link#2 says
Mobile Broadband Plus
"You'll need a compatible laptop, an enabled device like a USB modem and mobile broadband coverage. You can check your coverage at t-mobile.co.uk/mobilebroadband, remember that you can't use your plan to make internet phone calls. This plan comes with a fair use policy of 3GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our Mobile Broadband customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much."
which is what I've now got.
Good? Bad? No different? Especially the issue of speed.
Should I get back to them?
Edit
Speedtest says dl speed is 0.35mbps, upload .051mbps. Can't remember what it was before.
Click to expand...
Click to collapse
I would read them the riot act!!
You are paying for a service for which you are not getting, you were not advised it would only be 1gig.
Push for the 3gig.
My last phone on T-mobile was G1, even that had 3gig webnwalk.
Just tell them their breaking their terms of agreement, and you should either be allowed what you should be paying for of they terminate the contract at their own cost.For breach of T&C's.

Many hours on the phone later, calling agent after agent to get sense from them...
I have web and walk plus - which is the same as the 3gig allowance???????? - on my Desire.
Or at least the lady (in India) tells me.
I will believe it when I see it on MyTmobile.
And when the £44 is wiped.
And when the dl speed is not ****e.
Sigh.

al89nut said:
Many hours on the phone later, calling agent after agent to get sense from them...
I have web and walk plus - which is the same as the 3gig allowance???????? - on my Desire.
Or at least the lady (in India) tells me.
I will believe it when I see it on MyTmobile.
And when the £44 is wiped.
And when the dl speed is not ****e.
Sigh.
Click to expand...
Click to collapse
Web n Walk plus is the correct addition for android devices. Web n Walk standard only gives you 1GB allowance and your download speed is restricted. Web n Walk plus gives you 3GB allowance and un-restricts your download speed.
Use the free speedtest.net app from android market to test your speed. If it has been activated, turn off your phone for 5 mins turn it on. It can take up to 24 hours for your download speed to sync up and get faster.
What they do is add Web n Walk plus to your account and then apply a monthly loyalty discount equal to the same amount.
Your download speed will vary depending on the usage on the cell site your connected to and your signal strength.
The download speed on a good day can easily exceed 2000kbps or 2 Mbps.
http://www.t-mobile.co.uk/services/uk/fairuse/
is the link and you can navigate to it by going to the T-Mobile UK home page, then click on the ‘Services’ tab along the top, then click on the ‘Internet & mobile broadband’ link on the left hand side, then click on the ‘Web’n’walk the legal stuff >’ link at the bottom of the page.
Hope this helps...

Thank you - speed test now shows 1400 kps. This is what it showed before they messed me around, but I was paying for it! Here's hoping.

I rather suspect that your problem is more to do with MobilePhonesDirect giving T-Mobile duff information than T-Mobile itself.
A friend of mine had real problems getting MPD to correctly provision data on their account.
Regards,
Dave

foxmeister said:
I rather suspect that your problem is more to do with MobilePhonesDirect giving T-Mobile duff information than T-Mobile itself.
Click to expand...
Click to collapse
Every chance, I've read of Desires sold by MPD registered with T-Mob as Nokia's

Mine was registered as a Nokia when I first got the allowance raised from 1gb to 3gb in April. My problem was that a month later they promptly sent me a bill for the internet use, then when I protested, they waived the bill, but changed me to 1gb unlimited. The online staff have no idea of the 3gb allowance for android phones out there in a call centre somewhere East. I was directing the lady to the particular TMob UK webpage for ages.

Yeah the call centre is in the east, but hey none of the other networks are any better. Just stay calm and guide them slowly through it, they get there in the end!
At 1400 kbps your on HSDPA unrestricted, so as long as you don’t get charged your fine...

I have had a 30 day rolling sim only contract with t-mobile. I thought that was sorted with unlimited web & walk but they didnt tell me there was a speed restriction on it. The full speed w&w plus is only availalable on 12 month contracts they tell me so I cant even change it. Fed up trying to talk to them so off to O2 now I think.

O2 is full of iphone users, so their network seems to be really full, dropped calls and restricted 3G, so im not sure if you will be any better with them.
Good luck though!

dwj said:
I have had a 30 day rolling sim only contract with t-mobile. I thought that was sorted with unlimited web & walk but they didnt tell me there was a speed restriction on it. The full speed w&w plus is only availalable on 12 month contracts they tell me so I cant even change it. Fed up trying to talk to them so off to O2 now I think.
Click to expand...
Click to collapse
Persevere ,talk to technical assistance,no one else !
Took me about a week to convince them,but got there in the end.

I tried to get my internet allowance changed from 1GB to 3GB today as i've just received my phone today from MPD.
However i was told they can't change anything until the first bill is through and paid for?
Anyone else encountered that?

If you ask to get transferred to sales or technical support then they are UK based, make sense of what you're saying and will help you if you explain that you're getting nowhere with the call centre people.

I went straight through to tech support and told them I should have 3gb as per the website. They changed it there and then and let me use my internet booster for somthing else. Lets hope it sticks. I got a confirmation txt for my new booster but not web and walk +

I had the same problem from mobiles.co.uk
I got it changed and used my addon as internet as well, so should get 4gb really!

herghost said:
I had the same problem from mobiles.co.uk
I got it changed and used my addon as internet as well, so should get 4gb really!
Click to expand...
Click to collapse
Was this straight away or did you have to wait a couple days until your bill came through?

[O2UK] Have you tethered your phone connection?

Hi
I am thinking about getting a Motorola Xoom, an LG Optimus Tab or a Samsung Galaxy 8.9 (when announced), but I am unsure about getting a 3G version or a WiFi only versions and just tethering to my Desire and using the mobile internet connection.
Does anyone use the tethering on their phone on a regular basis on O2UK? If so, have you been charged for it? Because I believe they are supposed to charge you if you are tethering.
If I got a 3G and WiFi version, I would probably just swap my Sim Card between the Desire and the Tablet, or just get a Pay As You Go simcard and just put it in the Tab and use data on there.
I know this is not a Desire question, but I thought this would be the best place to post.
Stew

I take it you don't have a home connection with a wireless router? I'm not on O2 but I have read that they do charge for tethering so I wouldn't risk it if I was you.

I've used tethering with my desire on O2 a few times with O2 and I've not had any issues, I wouldn't worry about it.
The tethering bolt-on is £7.50 at present, but it will be included in all newer tariffs in the not so distant future as I think they're finding the bolt-on to be unenforcable.
Are you on one of the older unlimited plans or the newer tariffs with a data allowance? If you're on the older unlimited you should be fine although don't go overboard or you'll meet the fair usage policy and probably a bar on internet access from your phone. If you're on one of the newer tariffs you'll probably find you go over your allowance quickly, but you wont be charged anything extra, you'll recieve a couple of text messages and have your connection speed throttled to about 13kbps!
Basically if you're an existing customer you'll be breaching their T&C, but you're unlikely to get caught and you certainly wont get charged anything else if you do the most you'll encounter is a bar on your account until your next billing date. If you were to upgrade next month the chances are you'd have tethering for no extra charge anyway. If you were to upgrade next month the chances are you'll be allowed to tether anyway.

Pirow said:
I've used tethering with my desire on O2 a few times with O2 and I've not had any issues, I wouldn't worry about it.
The tethering bolt-on is £7.50 at present, but it will be included in all newer tariffs in the not so distant future as I think they're finding the bolt-on to be unenforcable.
Are you on one of the older unlimited plans or the newer tariffs with a data allowance? If you're on the older unlimited you should be fine although don't go overboard or you'll meet the fair usage policy and probably a bar on internet access from your phone. If you're on one of the newer tariffs you'll probably find you go over your allowance quickly, but you wont be charged anything extra, you'll recieve a couple of text messages and have your connection speed throttled to about 13kbps!
Basically if you're an existing customer you'll be breaching their T&C, but you're unlikely to get caught and you certainly wont get charged anything else if you do the most you'll encounter is a bar on your account until your next billing date. If you were to upgrade next month the chances are you'd have tethering for no extra charge anyway. If you were to upgrade next month the chances are you'll be allowed to tether anyway.
Click to expand...
Click to collapse
Yeah I am an existing customer with an old Unlimited contract, I think I might just try tethering since it will be "Android traffic going through an Android device" ha ha.
I might change contract if they start building it into new tariffs, either that or buy a MiFi and a PAYG sim card.
I take it you don't have a home connection with a wireless router? I'm not on O2 but I have read that they do charge for tethering so I wouldn't risk it if I was you.
Click to expand...
Click to collapse
Yeah I do, but I travel a lot so I wondered if I could use my existing data plan, instead of having to get a new one!

StuMcBill said:
Yeah I am an existing customer with an old Unlimited contract, I think I might just try tethering since it will be "Android traffic going through an Android device" ha ha.
Click to expand...
Click to collapse
You should be fine unless you go really overboard, give it a try about a week before your billing date, the worst that will happen is you'll end up having to rely on wifi for a week with your phone.
It'll really depend how much you already use data on your phone if anything happens, a few gigs a month on with unlimited data is generally fine as there's no limit set in stone, it's all about your usage "impacting other customers".