Develop Bugs

[Q] DHD brick and guarantee help

Hi Everyone !
I have a Desire HD and it bricked last sunday evening. It's only half year old, so I took it back to T-Mobile (I bought it from them). But it's rooted and Radio S-OFF-ed when died. Can the service establish that I rooted and S-OFF-ed my phone, or no ?
Thanks in advance !

If it's totally dead (no bootloader access or charge light) then they won't be able to tell. They'll fix it without any knowledge of software changes.
Sent from my Motorola Startac running Atari 2600 software!

Yep if its completely dead they wont bother repairing it, they'll just replace the motherboard. That way they have no knowledge of what you did to it.

Thanks for the answers,I'm happy right now,because you have the point:absolutely no sign of life. No charging light,no bootloader and no any happening when I press the power button (same with another battery too).

how did you manage to do that? It will be good for others to know so that they dont make such a mistake .

meeru said:
how did you manage to do that? It will be good for others to know so that they dont make such a mistake .
Click to expand...
Click to collapse
I don't know. Here's what happened:
1.: I use Opera Mobile for web browsing and the past few days it's become very slow. Sometimes the only way to close it is press the Home button and close it in task manager. I thought it's a software problem, so I made a hard reset, but it's not resolved my problem. Mean while I saw the news that HTC will not refresh the Desire HD to ICS in the first line, so I downgraded it and flash the latest NDT MIUI ROM.
2.: Next day I connected my phone to my PC and realised there is no communication between, only charging. I tried it in other computers and other USB cables, same result, so I wanted to back to stock. My only problem was the Radio system. I was still S-OFF-ed. I searched so many forums and I tried to get back Radio S-ON in Terminal Emulator, but it didn't work.
3.: Tried some instructions without any result and finally after a reboot procedure the phone didn't wake up anymore. No reaction for the charger, no reaction for any button pushed. Nothing. Took it back to T-Mobile and they check the battery because they thought maybe that caused this and they said it discharged over.
And now I'm waiting for an SMS or call how is my phone now

goodluck with that

Got it back from repair service. They changed its motherboard,so almost I have a brand new phone now I'm so lucky I guess ... huhh ... sweating a lot,but now I'm happy

SsZzliMm said:
Got it back from repair service. They changed its motherboard,so almost I have a brand new phone now I'm so lucky I guess ... huhh ... sweating a lot,but now I'm happy
Click to expand...
Click to collapse
Good job mate
Sent from my Desire HD using xda premium

SsZzliMm said:
Thanks for the answers,I'm happy right now,because you have the point:absolutely no sign of life. No charging light,no bootloader and no any happening when I press the power button (same with another battery too).
Click to expand...
Click to collapse
If you plug it into your computer in that state, does it ask for qload usb drivers? if so, Its a true brick, and there's no way they'll know what you had going on. I had mine replaced in June this year after mine was bricked.

[Q] Please help - real noob!

So my One X got stolen for the second time now (yeah, lucky me) and this time I wanted to buy it used. Well I got one very cheap, but it seems to have a software defect of some sort.
I charged it briefly and it actually seemed to work. The red light was on and so I left it for another two hours to charge some more. Unfortunately this did not help (would have been too easy). The guy I bought it from showed me, that when he plugged it after a minute or so, the led would blink red for a few times. This does not happen every time however. I tried the hard reset with no response. I tried to restart it by holding down the top button with no response. Only once it was vibrating like when it is booting, but the screen stayed black and the button row was blinking shortly.
When I connected it to the PC it was able to install the HTC Android Phone USB Device but showed that there was no driver found for APX. I have never seen that one before.
I've tried to find some answers on this board, but I don't understand jack I don't want to learn all there is about smartphones, I don't root them, I don't install anything that doesn't come from the market. Usually. As I said, I am a total noob, so please use noob-language
PS: The seller couldn't tell me anything about the mobile. He said he would sell it for a friend. I fear it's stolen, but that's tomorrows problem since I can't see the IMEI w/o getting the phone to work

The original sim tray has the IMEI on it.
Are you saying that the device is reported as APX in device manager? Then it's back to the retailer or HTC, it's not recoverable.

Thanks a lot for the tip with the IMEI. I went to the police station today and checked it out, luckily it's not stolen
About the software: The PC does recognize the phone as HTC Android Phone USB device, however it also finds another new hardware called APX for which it can't find any software. So does that really mean it can't be fixed at home?
And if that's so would I have to pay if I send it in (I do not have a receipt) or does HTC know whether I have warranty (which should be obvious since this mobile is new on the market).

- Turn off your phone by holding the power button.
- Hold the Volume-Down button and turn on your phone (while keeping the Vol-Down pressed).
- Do you get to hboot?

xbiggyl said:
- Turn off your phone by holding the power button.
- Hold the Volume-Down button and turn on your phone (while keeping the Vol-Down pressed).
- Do you get to hboot?
Click to expand...
Click to collapse
No, I've tried that before, it didn't work. I did send it in yesterday. They said I should get it back in 10 days time. I hope this is covered and I don't have to pay for it.
Thanks for you help!

Mrs.Poppins said:
No, I've tried that before, it didn't work. I did send it in yesterday. They said I should get it back in 10 days time. I hope this is covered and I don't have to pay for it.
Thanks for you help!
Click to expand...
Click to collapse
Good luck mate! Hopefully you won't have to pay anything

So I did get it back, but it won't recognize my SIM card. HTC told me to send it in again and I am really pissed. I don't want that. It seems to work just fine, it just won't accept the SIM. It asks for the PIN code but then it says my SIM is not right for this network (which is any network I am trying). Any solution for this?

Phone sounds goosed. Get your money back

Any news?
Sent from my HTC One X using Tapatalk 2

[Q] Cant turn on phone

I recently rooted my t989d and everything was find till when i was in recovery, i press reboot phone, then now it wont turn on at all... I dont think the battery is even charging when plug into the wall? I going to bed all will try to charge the battery over night but anyone knows why it can't turn on?
Thank you

jojo1419 said:
I recently rooted my t989d and everything was find till when i was in recovery, i press reboot phone, then now it wont turn on at all... I dont think the battery is even charging when plug into the wall? I going to bed all will try to charge the battery over night but anyone knows why it can't turn on?
Thank you
Click to expand...
Click to collapse
Did you flash any custom ROM on your phone by any chance?
What method did you use to root?
When you press the power button does the screen at least display the Samsung logo?
Can you get in to recovery/download mode via button combos?
Next time, please use the thread search bar, as the issue you have is very similar to those mentioned in other threads before. There may be several solutions to your problem.

jojo1419 said:
I recently rooted my t989d and everything was find till when i was in recovery, i press reboot phone, then now it wont turn on at all... I dont think the battery is even charging when plug into the wall? I going to bed all will try to charge the battery over night but anyone knows why it can't turn on?
Thank you
Click to expand...
Click to collapse
if your phone is becoming hot then its charging, even with a bad flash your screen should show something, perhaps its out of charge
Sent from my GT-I9000 using Tapatalk 2

FineTalent said:
Did you flash any custom ROM on your phone by any chance?
What method did you use to root?
When you press the power button does the screen at least display the Samsung logo?
Can you get in to recovery/download mode via button combos?
Next time, please use the thread search bar, as the issue you have is very similar to those mentioned in other threads before. There may be several solutions to your problem.
Click to expand...
Click to collapse
I used this method http://forum.xda-developers.com/showthread.php?t=1514434
Nothing diplay when I press any boutons
And I can't get into recovery/download vio bouton combos
It's maybe hard brick.... What I exactly did is, root the phone, everything was working fine. Then I tried to install a jb rom from the galaxy s2 forum (not t-mobile galaxy 2 forum). I tried a couple of them but it could not complete the instalation. So then I did a wipe data/factory reset from the recovery and it just went blank and since then, can't do anything!
The battery was also very low, so at first I thought it was because of that, but it's been recharging over night and I still nothing.
Although when plugged into the computer, it tries to connect the driver but fails because the phone's not turned on

jojo1419 said:
I used this method http://forum.xda-developers.com/showthread.php?t=1514434
Nothing diplay when I press any boutons
And I can't get into recovery/download vio bouton combos
It's maybe hard brick.... What I exactly did is, root the phone, everything was working fine. Then I tried to install a jb rom from the galaxy s2 forum (not t-mobile galaxy 2 forum). I tried a couple of them but it could not complete the instalation. So then I did a wipe data/factory reset from the recovery and it just went blank and since then, can't do anything!
The battery was also very low, so at first I thought it was because of that, but it's been recharging over night and I still nothing.
Although when plugged into the computer, it tries to connect the driver but fails because the phone's not turned on
Click to expand...
Click to collapse
Unfortunately if you flashed an I9100 ROM to your phone you're hard bricked. Mobo's are expensive on ebay...

jrosetto said:
Unfortunately if you flashed an I9100 ROM to your phone you're hard bricked. Mobo's are expensive on ebay...
Click to expand...
Click to collapse
That's what I thought, but it didnt install completly thought. But can I unbricked it with JIG usb???? Anyway, do you think I can get a new one (at koodo canada) it's only been 4 days my friends has the phone (Yes I've bicked my friends phone, now im going to pay him a new one) but do they usualy give a brand new one or they send it to the company then they ship it back to you?
Thanks everyone for helping

jojo1419 said:
That's what I thought, but it didnt install completly thought. But can I unbricked it with JIG usb???? Anyway, do you think I can get a new one (at koodo canada) it's only been 4 days my friends has the phone (Yes I've bicked my friends phone, now im going to pay him a new one) but do they usualy give a brand new one or they send it to the company then they ship it back to you?
Thanks everyone for helping
Click to expand...
Click to collapse
I have the same Koodo phone from you. In regards to returning your phone... you would have to check the return policy of the store. In the event you are able to return it, there is a possibility that they may not fix it for you. Reason being is that you have 'flashed' something on to your phone which may have changed the 'flash counter', which in that case if a technician were to see that they would not do anything as it has void your warranty.
Hopefully, you will be able to do an in-store-exchange if everything goes... just make sure to provide a legitimate excuse.
It doesn't hurt to try using a USB Jig, there is a great chance of it working. Doing so you will be able to get in to 'download mode' and this time flash the proper, I recommend stock Koodo ROM to your phone.
For future note, please, be extra-careful when doing anything that involves flashing custom ROMs/files to your phone. By making a mistake (which you have currently done) you are the one at fault here. Especially knowing that it's your first time doing so on with this particular phone.
Good luck!

FineTalent said:
I have the same Koodo phone from you. In regards to returning your phone... you would have to check the return policy of the store. In the event you are able to return it, there is a possibility that they may not fix it for you. Reason being is that you have 'flashed' something on to your phone which may have changed the 'flash counter', which in that case if a technician were to see that they would not do anything as it has void your warranty.
Hopefully, you will be able to do an in-store-exchange if everything goes... just make sure to provide a legitimate excuse.
It doesn't hurt to try using a USB Jig, there is a great chance of it working. Doing so you will be able to get in to 'download mode' and this time flash the proper, I recommend stock Koodo ROM to your phone.
For future note, please, be extra-careful when doing anything that involves flashing custom ROMs/files to your phone. By making a mistake (which you have currently done) you are the one at fault here. Especially knowing that it's your first time doing so on with this particular phone.
Good luck!
Click to expand...
Click to collapse
Went to koodo, they gave us a new one We got very lucky on that one and I think the phone was hard brick
Sent from my Incredible S using xda app-developers app

Verizon marshmallow OTA update bricked my phone.

I got a message saying that android 6.0 update is available for my phone, so I say OK and set it aside to do its thing I come back after a while and it is stuck on the Verizon screen. I'm a newb and not all up on the tech lingo, but I held the power and vol up the phone turned off, and then held vol down. I got into the screen that has fastboot, recovery, factory reset, etc. I called HTC and the guy explained to me how to get into the black screen where i can wipe the cache, and had me do that but still hasn't fixed it. Then he had me download HTC sync manager to my computer but it wont recognize the phone is connected. and they are saying the only thing they can do is have me send it to them but since it is out of warranty I have to pay for them to fix it, but I like to do things myself if possible. I've tried to search but their phone is rooted or it is stuck on the HTC screen, but mine is 100% OE not rooted or anything, and I get past the HTC screen. So my question is how can I put a new operating system on this phone or can I and still have it work on Verizon's network.

Since your phone is 100% original, I'm assuming it's got a Locked bootloader and is S-ON?
You can confirm this by booting into Fastboot or HBOOT.
When the phone is powered off, hold power + vol down and post the first 2 lines here.
You might be able to get your hands on an RUU for Marshmallow from VZW (in zip format), however it'd have to be signed, otherwise it won't work.
Someone else may be able to help.
EDIT: Check this out: http://forum.xda-developers.com/verizon-htc-one-m8/general/official-ruu1-55-605-2-t2883845

yes S is on and bootloader is locked. ill try the instructions in that link. Thanks

I don't think it's too much too ask that Verizon, who are a multi-billion dollar empire, who rushed to be the first US player to update marshallow to Samsung's phones ensure a safe install. The update BRICKED MY PHONE by not allowing it to charge. Even using a new battery didn't work!
I Have safely updated many phones and computers a million different ways. NEVER have I ever had an update DESTROY A device, let alone an $800 phone!
The super messed up part is the take NO accountability for releasing software that can damage your phone.
Why do you think people are migrating in DROVES to T Mobil? Me being one...**** Verizon and hope they choke the thousands of dollars I've thrown their Way!
CRiminal activity really...shame on Verizn.

Oh ya I agree whole heartily. I switched to Google project Fi and couldn't be happier with the service. I was planning on ether giving the phone to my dad to replace his I phone 4 or selling it but now I can't do ether. Good thing I already bought a Nexus 5x before my HTC bricked. And I tried to use the links above and the program can't see that the phone is connected to the computer and won't do anything.

SM-G960U switched from AT&T to Xfinity (GSM to CDMA) VERY BAD SERVICE! What do?

According to Samsung tech support this phone is made only for GSM networks and it's radio will not work with CDMA. I do get SOME service but it's very limited and my wife has the same model phone that we bought from Xfinity and the service is considerably better. Phone is practically brand new, is SIM Unlocked, I have factory reset it, checked carrier settings, carried it to a samsung warranty repair facility, etc. The last thing I can think of is to flash the firmware to Xfinity firmware, but is this a waste of time? Again, a Samsung tech said that AT&T carrier phones (even when they are unlocked like mine) won't work on CDMA.

bryetownsend said:
According to Samsung tech support this phone is made only for GSM networks and it's radio will not work with CDMA. I do get SOME service but it's very limited and my wife has the same model phone that we bought from Xfinity and the service is considerably better. Phone is practically brand new, is SIM Unlocked, I have factory reset it, checked carrier settings, carried it to a samsung warranty repair facility, etc. The last thing I can think of is to flash the firmware to Xfinity firmware, but is this a waste of time? Again, a Samsung tech said that AT&T carrier phones (even when they are unlocked like mine) won't work on CDMA.
Click to expand...
Click to collapse
If you want to go ahead and flash it, look at this thread for Note10(steps are the same) except for firmware files of course. Start from page 2, this will have info you need and tools. You will recognize me by my avatar.
https://forum.xda-developers.com/galaxy-note-10/help/flash-t-mobile-firmware-unlocked-note-t3962844
Now you need to see if you want to go with unlocked firmware or Xfinity firmware?
In the SamFirm PC tool you will need to enter the following:
For Xfinity firmware, enter: SM-G960U as a model and CCT as a region and hit check update and download the firmware(I would start with Xfinity firmware)
For unlocked firmware, enter SM-G960U1 and XAA and check update and download firmware

Charkatak said:
If you want to go ahead and flash it, look at this thread for Note10(steps are the same) except for firmware files of course. Start from page 2, this will have info you need and tools. You will recognize me by my avatar.
https://forum.xda-developers.com/galaxy-note-10/help/flash-t-mobile-firmware-unlocked-note-t3962844
Now you need to see if you want to go with unlocked firmware or Xfinity firmware?
In the SamFirm PC tool you will need to enter the following:
For Xfinity firmware, enter: SM-G960U as a model and CCT as a region and hit check update and download the firmware(I would start with Xfinity firmware)
For unlocked firmware, enter SM-G960U1 and XAA and check update and download firmware
Click to expand...
Click to collapse
Hey thanks for this. So I have ODIN and have the appropriate firmware downloaded. I load the five files into ODIN, then turn phone off. Hold both volume buttons (up and down at same time) and hold power, let go of power when I see the splash (this is putting it into safe mode). Now it is in safe mode, but when I connect it to my laptop I don't see any blue bar or anything from ODIN saying that it recognizes my phone. Furthermore, when I hit START is immediately says "All Threads Completed (succeed 0/failed 0). Any idea what I'm doing wrong? Thanks

bryetownsend said:
Hey thanks for this. So I have ODIN and have the appropriate firmware downloaded. I load the five files into ODIN, then turn phone off. Hold both volume buttons (up and down at same time) and hold power, let go of power when I see the splash (this is putting it into safe mode). Now it is in safe mode, but when I connect it to my laptop I don't see any blue bar or anything from ODIN saying that it recognizes my phone. Furthermore, when I hit START is immediately says "All Threads Completed (succeed 0/failed 0). Any idea what I'm doing wrong? Thanks
Click to expand...
Click to collapse
You need to put your device in download mode. If you can't do it, then search online " Galaxy S9 download mode"...
You can keep your sim in the phone.
Download mode:
1) Volume down + Bixby button, then press and hold power button and when you see something on the screen(Samsung wording..), let go off power.
Preparation:
2) Launch Odin on your PC
3) Connect your device to PC and you will see blue box in ODIN showing that connecting is made
4) Important! - When you want carrier firmware, then there will be AP, BL, CP, CSC/Home CSC and USERDATA files in the firmware. I suggest you to use CSC instead of HOME CSC which will reset your software to factory. Only unlocked firmware doesn't include userdata file. Load appropriate file into each spot. Some of files may take longer to load, just wait
Flashing:
5) Hit start and it should take 5-7 min. After flash is done, you will see a PASS where the blue box was. The phone will restart and you can unplug the cable. Wait until all if done. If you get to a recovery screen with some simple error, just do "reboot system now"

Charkatak said:
You need to put your device in download mode. If you can't do it, then search online " Galaxy S9 download mode"...
You can keep your sim in the phone.
Download mode:
1) Volume down + Bixby button, then press and hold power button and when you see something on the screen(Samsung wording..), let go off power.
Preparation:
2) Launch Odin on your PC
3) Connect your device to PC and you will see blue box in ODIN showing that connecting is made
4) Important! - When you want carrier firmware, then there will be AP, BL, CP, CSC/Home CSC and USERDATA files in the firmware. I suggest you to use CSC instead of HOME CSC which will reset your software to factory. Only unlocked firmware doesn't include userdata file. Load appropriate file into each spot. Some of files may take longer to load, just wait
Flashing:
5) Hit start and it should take 5-7 min. After flash is done, you will see a PASS where the blue box was. The phone will restart and you can unplug the cable. Wait until all if done. If you get to a recovery screen with some simple error, just do "reboot system now"
Click to expand...
Click to collapse
People like you are the best kind of people. You take time out of your day to help people fix their problems and in doing so you took a load of stress off of my shoulders. I've worked for over a month to fix this reception issue. I could've just sold this phone for around $220 and taken the financial loss, then gone to comcast and bought one of their phones but you know I JUST paid this one off, and damnit I shouldn't have to do that. You made it possible for me to keep the phone that I bought, the phone I wanted in the first place and in turn saved me hundreds of dollars that I did not want to spend. I can not thank you enough for what you do. My phone is working great now after flashing the Xfinity firmware, I get 2 bars at my office when I used to get no service. Thank you again, may you live a long and happy life and may the world bring you as much joy as you have brought me. THANK YOU!

bryetownsend said:
People like you are the best kind of people. You take time out of your day to help people fix their problems and in doing so you took a load of stress off of my shoulders. I've worked for over a month to fix this reception issue. I could've just sold this phone for around $220 and taken the financial loss, then gone to comcast and bought one of their phones but you know I JUST paid this one off, and damnit I shouldn't have to do that. You made it possible for me to keep the phone that I bought, the phone I wanted in the first place and in turn saved me hundreds of dollars that I did not want to spend. I can not thank you enough for what you do. My phone is working great now after flashing the Xfinity firmware, I get 2 bars at my office when I used to get no service. Thank you again, may you live a long and happy life and may the world bring you as much joy as you have brought me. THANK YOU!
Click to expand...
Click to collapse
[email protected] that mammajamma beat me to it!!! this is exactly one of the main reasons i come on this site, to help people fix stuff exactly like this lol but this dude with the knowledge popped on here first and got ya taken care of.

bryetownsend said:
People like you are the best kind of people. You take time out of your day to help people fix their problems and in doing so you took a load of stress off of my shoulders. I've worked for over a month to fix this reception issue. I could've just sold this phone for around $220 and taken the financial loss, then gone to comcast and bought one of their phones but you know I JUST paid this one off, and damnit I shouldn't have to do that. You made it possible for me to keep the phone that I bought, the phone I wanted in the first place and in turn saved me hundreds of dollars that I did not want to spend. I can not thank you enough for what you do. My phone is working great now after flashing the Xfinity firmware, I get 2 bars at my office when I used to get no service. Thank you again, may you live a long and happy life and may the world bring you as much joy as you have brought me. THANK YOU!
Click to expand...
Click to collapse
Don't mention it! Thanks to you too! I am really happy it made your phone work! I just like to be more practical than manufacturers(you know which one I mean) and unfortunately tech support mostly gives pre-written answers. I have tried few times to help other people in that forum but moderators didn't like it(got a warnings) and I can't provide links anymore there.

Charkatak said:
Don't mention it! Thanks to you too! I am really happy it made your phone work! I just like to be more practical than manufacturers(you know which one I mean) and unfortunately tech support mostly gives pre-written answers. I have tried few times to help other people in that forum but moderators didn't like it(got a warnings) and I can't provide links anymore there.
Click to expand...
Click to collapse
Ugh that is frustrating to hear! That manufacturer (not Apple or LG or Nokia), private messaged me and said that "the hardware that comes with the Samsung Galaxy S9 phone from AT&T is different from the Hardware that comes with the Xfinity version and your AT&T purchased one will never work on CDMA networks" to which I responded "Can you replace it? It is under warranty for 6 more months" they said "We CAN replace it but only with another AT&T version." Absolutely absurd. I am VERY thankful for you, I've bragged on you all day to my coworkers in our IT department. My wife and I plan to have a child in the next year or so, if it is a boy I will name him Charkatak, unless you have another real name that you go by?

Charkatak said:
Don't mention it! Thanks to you too! I am really happy it made your phone work! I just like to be more practical than manufacturers(you know which one I mean) and unfortunately tech support mostly gives pre-written answers. I have tried few times to help other people in that forum but moderators didn't like it(got a warnings) and I can't provide links anymore there.
Click to expand...
Click to collapse
please DM me. if you have links that get you warned, i would seriously like to know what they are. i would honestly appreciate it
---------- Post added at 02:10 PM ---------- Previous post was at 02:08 PM ----------
bryetownsend said:
Ugh that is frustrating to hear! That manufacturer (not Apple or LG or Nokia), private messaged me and said that "the hardware that comes with the Samsung Galaxy S9 phone from AT&T is different from the Hardware that comes with the Xfinity version and your AT&T purchased one will never work on CDMA networks" to which I responded "Can you replace it? It is under warranty for 6 more months" they said "We CAN replace it but only with another AT&T version." Absolutely absurd. I am VERY thankful for you, I've bragged on you all day to my coworkers in our IT department. My wife and I plan to have a child in the next year or so, if it is a boy I will name him Charkatak, unless you have another real name that you go by?
Click to expand...
Click to collapse
that might be taking it a bit far LOLOLOL name your kid Lamborghini and maybe theyll give you a Urus!!!

bryetownsend said:
Ugh that is frustrating to hear! That manufacturer (not Apple or LG or Nokia), private messaged me and said that "the hardware that comes with the Samsung Galaxy S9 phone from AT&T is different from the Hardware that comes with the Xfinity version and your AT&T purchased one will never work on CDMA networks" to which I responded "Can you replace it? It is under warranty for 6 more months" they said "We CAN replace it but only with another AT&T version." Absolutely absurd. I am VERY thankful for you, I've bragged on you all day to my coworkers in our IT department. My wife and I plan to have a child in the next year or so, if it is a boy I will name him Charkatak, unless you have another real name that you go by?
Click to expand...
Click to collapse
Oh...don't name your child Charkatak It means: When you for example make an evil joke or your day has a lot of obstacles and it feels like en evil joke.
Basically a moderator from that forum removed some of my posts and PMed about their policy where we can't post external links that violate the policy or such. I promised to them not to post links, but instead I just tell people to search for XDA site and post things here. Pretty easy way out