I have Vista Home and I installed HTC Sync using the .exe file that was inside the SD card supplied with the phone. But I have no joy getting this to work and so I cannot sync my Outlook contacts and calendar. The phone shows "cannot find HTC Sync on your PC and.. etc" When I looked into Control Panel/Device Manager I can see that there is a big yellow exclamation mark under Android USB Devices which reads "Windows cannot initialize the device driver for this hardware. (Code 37)".
Any joy from anyone to sync your contacts and calendar ? thanks Peter
of course it works, take the .exe and right click on it & choose properties...
you now see a tab "compatibility" en you can choose to run it as XP with service pack 2 ...
now it have to work properly.
Its very usefull onces you know it.
otherwise you can look for the programm "the missing sync for android"
good luck
Are you using the latest version of Sync - same as that available from HTC's website? I'm running Vista Home Premium x64 without compatibility and it's running fine.
After installing HTC Sync on the PC, you also have to switch the Desire from charge mode or USB disk mode to HTC Sync mode. Failing that, have you got a firewall/AV package which could be blocking it?
same issue
I've got exactly the same problem, did you fix yours? any tips?
HTC Desire Sync Problems
I'm new here so forgive any duplication.
I am having the same problems with the HTC Sync .exe, Vista Home Basic and the Device driver incompatability.
It has been a while since the last post to this thread and I was wondering if anyone has found a solution to the above problems. I hope so as it is driving me mad
Hi, I bought my Desire last Saturday, and it synched flawlessly with my Windows7 64bit notebook.... but that is not my pc -_-
My pc is a Vista Home Premium 32 bit, and I encountered the same exact problems that some mentioned in this thread... did any solution come out to solve it? Or Vista HP 32 owners are going to be disappointed?
Sorry for the double post, but I think I have good news
Trying again after I updated to Vista Service Pack 1, the "My HTC" device was installed perfectly, and connecting the phone to an USB port on the rear of the PC, the sync worked as a charm
I hope this will be helpful to someone, bye!
I also have a problem with HTC Sync on my laptop running vista 32 bit. I've installed it in the past but when it's installed it seems to interfere with my internet connection, basically slowing the connection down, it's as if it's stopping then starting over and over again. For example if im downloading or using youtube it will download a bit then hang for a couple of minutes or hang forever. Then when i uninstall Sync the internet is fine again.
To be honest i don't really use Sync but i'd like the option to be able to use it without messing up my internet.
Any ideas as to why this might be happening?
Related
Im going to get my htc hd tomorrow, and wonder wich is the easiest way to sync my phone with outlook. I want to sync with calender and email not contacts.
Sync should be like, Home Computer <-> Phone <-> Work .
If i make a change somewhere all 3 should be updated,
I run mobileme now and thinks it works great. So something like that would be great.
Any ideas?
If you use VISTA, use the integrated Mobile Device center to sync, it is an updated version of Active Sync wich you should download when u use XP. Both are from Microsoft and are free and easy to use. When connecting your HD touch the first time, you can easly set up what you want to sync.
Perfect, i try that tomorrow.
A small tip:
When I first tried to sync through Mobile Device Center, it didn't recognize my HD. Turned out it was my Vista that I never update (I have my reasons ). After I donwloaded and installed all updates, Mobile Device Center instantly recognized with my phone.
That's right! But I think Vista wil auto update the driver needed for the HTC when you connect your device...
I'm having a problem with this. I run my laptop on Vista, but when I connect my Touch HD the laptop seems to know that it's there but the Windows Mobile doesnt and I can't connect or pair my phone.
HELP PLEASE! I don't know how I can get it to work!Thanks in advance.
Cindy
i'm having the same problem cindy but with my pc running vista after i installed the new rom on my HD from the htc site did you solved it already?
thanks louis
So... No idea what's happened, but today I can no longer sync my phone with my Win7 laptop. So far I've deleted the partnership on my phone & in the Windows Mobile Device Center (WMDC.) Then I uninstalled and reinstalled WMDC. The error I'm seeing in the Event Viewer:
Windows Mobile-based device failed to connect due to communication (0x80072745) failure (see data for failure code).
Click to expand...
Click to collapse
I'm at a loss here. I've never had a problem syncing my phone before. I've been syncing it regularly with this laptop & my home pc for months. The only thing I've done lately is install CoPilot8.
I can see the M$ Windows Mobile Remote Adapter show up under 'Network Adapters' in the device manager. Should anything else show up? Any ideas? I've been reading up on this error message for ages now and nothing's working for me. I really don't want to do a hardreset, but I will if I can't find anything else to try.
epoh said:
So... No idea what's happened, but today I can no longer sync my phone with my Win7 laptop. So far I've deleted the partnership on my phone & in the Windows Mobile Device Center (WMDC.) Then I uninstalled and reinstalled WMDC. The error I'm seeing in the Event Viewer:
I'm at a loss here. I've never had a problem syncing my phone before. I've been syncing it regularly with this laptop & my home pc for months. The only thing I've done lately is install CoPilot8.
I can see the M$ Windows Mobile Remote Adapter show up under 'Network Adapters' in the device manager. Should anything else show up? Any ideas? I've been reading up on this error message for ages now and nothing's working for me. I really don't want to do a hardreset, but I will if I can't find anything else to try.
Click to expand...
Click to collapse
This is the only thing I've found that might be relevant...according to the posts it seems to be caused by a conflicting driver issue, there's a solution suggested there that seemed to work for some...
http://social.microsoft.com/Forums/...c/thread/56e1b653-ec2a-48d8-9b2e-b6c95a2f2284
Good luck!
I saw that page.. nothing marked in Device Manager. I did remove the phone and the windows mobile remote adapter and reinstalled them both. Device manager updates appropriately when the phone is plugged in, but it's like active sync is broken. On the pc it will search for like 1 second, then go back to Not Connected, and on the phone I just see the into page in Active Sync "To syncronize your device..."
epoh said:
I saw that page.. nothing marked in Device Manager. I did remove the phone and the windows mobile remote adapter and reinstalled them both. Device manager updates appropriately when the phone is plugged in, but it's like active sync is broken. On the pc it will search for like 1 second, then go back to Not Connected, and on the phone I just see the into page in Active Sync "To syncronize your device..."
Click to expand...
Click to collapse
Darn, I had hoped that was one you hadn't stumbled across yet. The only other suggestion I might have is trying different ports on the PC, or a different cable maybe..? Sometimes when I'm using the cheap cable I keep at work for syncing, I have to reseat it a couple of times before ActiveSync will kick in and make the connection.
God I hate windows. I completely removed WMDC and the update to it, then rebooted. Reinstalled and now it's syncing. Good lord.
ETA: Is there a unix-based tool for syncing WM phones? I am seriously considering reloading this stupid laptop with Ubuntu.
Well hell. It got stuck while syncing, so I stopped it, disconnected and reconnected my phone, and now it's back to not connecting anymore. Grrr.
If its only happening on your work pc...
try disabling firewall and connectiong it... if that works... you will have to open some ports for mobile center(or activesync) to work with firewall turned on...
I didn't have a firewall on it, but god only know what the Enterprise McAfee was doing. I gave up on that stupid Windows load. Installed Ubuntu. It's sad when a non-windows OS is more reliable at talking to my Windows phone than Windows7.
hmm yea thats sad...
Hi
I have a big issue whereby when I connect my desire to my laptop as a disk drive I am unable to copy any files across.
My computer recognises the phone and opens up windows explorer (albeit very slowly) but when I try to navigate around the folders it just hangs until i get a notification telling me that windows explorer is not responding.
I have tried 3 different cards, all with the same results. In addition I have had my phone replaced and both the old phone and the replacement are the same. Have also tried 2 different cables.
Cards have no problem connecting in a card reader.
I am using windows 7 64 bit. I am also unable to connect to HTC sync.
I am convinced that this is a windows 7 issue. I am aware that others on the same OS have no issues but I can't see what else the problem could be.
Anyone else had this issue and found a fix?
This is now driving me insane so any help would be most appreciated.
-------------------------------------
Sent from my HTC Desire
have you checked you have the latest drivers installed on your computer for your phone?
also make sure your usb cable is connected to the main usb ports on your computer not any hubs or anything
First of all you have to install the "windows mobile device center"
When you connect the HTC to your computer, there pops a window up, where you can choose, between sync and fast data travel. have you tried this out?
if the window is not there go to settings-->connections-->USB to Pc and change it there. (not in the touch flo settings. there you have to go to MORE and there are this settings)
maybe this helps
Cheers, stephan1
sorry cgrec92 ... I was writing this while you posted your answer
Thanks for the response guys.
Have tried connecting via all 4 of the usb ports so this doesn't seem to be the issue. Have also uninstalled the drivers and then plugged the device back in to reinstall drivers but with no luck. Have also downloaded the adb driver from the net but with no joy.
Is mobile device centre not exclusively for windows phones?!
Keep the ideas coming!
-------------------------------------
Sent from my HTC Desire
stephan1 said:
First of all you have to install the "windows mobile device center"
When you connect the HTC to your computer, there pops a window up, where you can choose, between sync and fast data travel. have you tried this out?
if the window is not there go to settings-->connections-->USB to Pc and change it there. (not in the touch flo settings. there you have to go to MORE and there are this settings)
maybe this helps
Cheers, stephan1
sorry cgrec92 ... I was writing this while you posted your answer
Click to expand...
Click to collapse
Erhhh.... are you aware that this is the Desire forum, which is an Android device and not Windows Mobile?
To the OP: seems to me that you've tried everything connected to the phone/cables, but haven't tried connecting to a different PC. I've no problems with Windows 7 x64, but I would suggest that you plugging your device into a different PC.
Regards,
Dave
I've got exactly the same problem, it's rather annoying now.
It used to work fine up until now
After trying quite a LARGE number of different things to get several different versions of HTC sync to work I am still at square one.
I cannot for the life of me get my Desire to sync with my PC. This is nothing new I had the same problem with a Hero and after 6 months of trying with that gave up completely.
IS there any any to get HTC Sync to actually work?
Most of the time my Desire will show that it is in USB debug mode but will not ask about connection type and it most certainly doesn't even launch the sync app.
If it does launch the sync app it then shows disconnected.
If it detects the pc at all then it says htc sync cannot be detected.
I only evergot it to sync once on the day I got it and it buggered up all my contacts and calendars be triplicating or quadrupling items.
Any suggestions would be helpful as I am about to give up with the Desire and go back to my Touch Pro.
EDIT: Bythe way I have searched and none of the suggestions have worked one bit. And most are about Win7.
I also gave up trying. Bought Gsyncit to sync contacts and notes. I use Google Calendar Sync. Never need to connect Desire to PC.
Same problem here. Just doesn't sync. Never has - rooted or unrooted.
Sent from my HTC Desire using Tapatalk
Well, you are not the only ones. I can't sync either.
I got it working on the very first day but not since then.
When I connect my Desire to PC and select the sync option HTC sync does not start at all and if I try to run it manually I get a message that the application is not installed correctly etc etc.
Tried reinstalling and rebooting several times... gave up in the end.
I sync my contacts and calendars with my Gmail account...
Add my name to the list.
Sync'd before I loaded the stock ROM but hasn't worked since.
I've spent far too many hours now trying to fix it.
I just sync OTA with google and use appsinstaller for non market apps.
I would like to get it working though if anyone has a defininative answer.
I had a lot of problems as well with PC sync. Seems that a lot people too according to the number of posts about this.
I've solved my problem very easily, though I think I could have found that solution earlier..
Well I got some front usb ports on my PC, as well as on my screen... PC sync was not working. I gave a last try directly on the USB ports behind the PC (basically the ones directly linked to the motherboard) and worked like a charm!
You might try this as on my side the problem was clearly the USB plugs...
swissman said:
I had a lot of problems as well with PC sync. Seems that a lot people too according to the number of posts about this.
I've solved my problem very easily, though I think I could have found that solution earlier..
Well I got some front usb ports on my PC, as well as on my screen... PC sync was not working. I gave a last try directly on the USB ports behind the PC (basically the ones directly linked to the motherboard) and worked like a charm!
You might try this as on my side the problem was clearly the USB plugs...
Click to expand...
Click to collapse
That's good thinking but on my laptop it doesn't make any difference to which USB port I connect my Desire to.
I think my problem is in the SW itself. HTC Sync just can't be installed correctly to my computer. It did the first time but after it stopped working I just can't install it properly anymore. And I am 100% sure I didn't change anything in the meantime.
I really dont know why for the last two years Microsoft hasn't done anything for this very known issue. It seems they want all of us to use Microsoft My Phone service and put all out private data online.
The problem I am having is the following:
I am plugging my phone to the usb port using the original cable and if it detects the phone it will start syncing ...but this syncing will not actually start. The progress bar does not move.
Initially and for a couple of times after it synced fine. But then I got into this situation.
Of course like most of you know if I delete the partnership and make a new one it will work. But then what is the meaning of collecting data on TP2 when they will be deleted after making a new partnership....so there is no purpose of trying to sync if I have to make new partnerships once a while.
I have been trying aaaaalllllll the solutions mentioned in dozens of forums
ie:
unchecked faster data synchronization
checked if the right services are running
followed this procedure also [TUT] Dummies guide: updating HTC USB Sync Drivers
Checked my firewall settings, also disabled the firewall during sync.
disable third party firewalls and anti viruses
I have windows 7 ultimate 32bit, WMDC latest, and WM 6.5
I wish I could be proven wrong but I am sure that there is no solution to this problem. A 400euro operating system and a 500euro phone can not exchange information.
I have exactly the same problem (TP2 but running x64 windows 7). Did you manage to find any solution? Anybody?
Sverrs said:
I have exactly the same problem (TP2 but running x64 windows 7). Did you manage to find any solution? Anybody?
Click to expand...
Click to collapse
Start > Settings > Connections > USBtoPC
Uncheck "Enable faster data synchronization."
It works just fine for me on W7 Pro x64.
If that still isn't working, consider switching to a different sync option, like BirdieSync and Thunderbird. That's what I use normally. The only caveat is that you need to set up a new partnership each time you flash, which is the same on WMDC anyway, so not really a big deal.
krentzis said:
I really dont know why for the last two years Microsoft hasn't done anything for this very known issue. It seems they want all of us to use Microsoft My Phone service and put all out private data online.
The problem I am having is the following:
I am plugging my phone to the usb port using the original cable and if it detects the phone it will start syncing ...but this syncing will not actually start. The progress bar does not move.
Initially and for a couple of times after it synced fine. But then I got into this situation.
Of course like most of you know if I delete the partnership and make a new one it will work. But then what is the meaning of collecting data on TP2 when they will be deleted after making a new partnership....so there is no purpose of trying to sync if I have to make new partnerships once a while.
I have been trying aaaaalllllll the solutions mentioned in dozens of forums
ie:
unchecked faster data synchronization
checked if the right services are running
followed this procedure also [TUT] Dummies guide: updating HTC USB Sync Drivers
Checked my firewall settings, also disabled the firewall during sync.
disable third party firewalls and anti viruses
I have windows 7 ultimate 32bit, WMDC latest, and WM 6.5
I wish I could be proven wrong but I am sure that there is no solution to this problem. A 400euro operating system and a 500euro phone can not exchange information.
Click to expand...
Click to collapse
Sorry, I don't have a solution. I'm writing to say that I sync mine all the time with Win7 Pro x64, no problems at all.
I had a problem one time, and deleting the partnerships on the phone fixed it. Note that I do not sync emails or files; I don't use outlook for emails, only contacts and scheduling.
Have you tried doing a hard reset and then syncing the phone before you install anything else on the device?
I switched to 32 bit windows 7 and everything is ok now.
the only sync I can not do is through bluetooth.
the phone is freezing
krentzis said:
I switched to 32 bit windows 7 and everything is ok now.
the only sync I can not do is through bluetooth.
the phone is freezing
Click to expand...
Click to collapse
Perhaps the device itself is failing, then. If you are only able to sync with bluetooth, then it would seem likely that you would have a faulty USB port on the phone. Have you tried doing this with the stock ROM?
Win 7 64 bit
HTC TP2
Windows Mobile Device Center (WMDC)
I was just about to ask a question about the same problem, but I see a thread is started already.
I just built a new machine, and when I first plugged the phone in, everything worked great. WMDC recognized the phone, loaded the drivers, and it sync'ed with Outlook 10. Everyone was happy.
The next day when I plugged my phone in, Windows Mobile Device Center does not even recognize that the phone is plugged in. WMDC shows not connected, I don't get the little "ding" when it connects/disconnects, and it doesn't show up as anything under "computer" when I click on the libraries folder.
The ONLY solution I have found is doing a soft reset on my phone. When I do that, it sync's. But as soon as I disconnect it and reconnect it, I get the problem as described above.
I haven't done ANYTHING to try to troubleshoot this problem other than uncheck that box on the phone that allows the phone to fast sync. Any advice appreciated.
stevedebi said:
Sorry, I don't have a solution. I'm writing to say that I sync mine all the time with Win7 Pro x64, no problems at all.
I had a problem one time, and deleting the partnerships on the phone fixed it. Note that I do not sync emails or files; I don't use outlook for emails, only contacts and scheduling.
Have you tried doing a hard reset and then syncing the phone before you install anything else on the device?
Click to expand...
Click to collapse
How do you delete the partnerships as you describe?
ualdriver said:
How do you delete the partnerships as you describe?
Click to expand...
Click to collapse
Start WMDC > Mobile Device Settings > End a Partnership
cajunflavoredbob said:
Start WMDC > Mobile Device Settings > End a Partnership
Click to expand...
Click to collapse
Thanks Cajun!
no luck
stevedebi said:
Sorry, I don't have a solution. I'm writing to say that I sync mine all the time with Win7 Pro x64, no problems at all.
I had a problem one time, and deleting the partnerships on the phone fixed it. Note that I do not sync emails or files; I don't use outlook for emails, only contacts and scheduling.
Have you tried doing a hard reset and then syncing the phone before you install anything else on the device?
Click to expand...
Click to collapse
Yes I have tried that Im using Vista. Thing is the HTC do come up with progress bar on the phone. Way to weird and frustrating.
Now everthing is connected and its only when the tri colors on phone comes everthing disconnects then the HTC emblem is there showing progress as zero.
When I'm in the WMDC and setting up a partnership should I check any of the options.
ualdriver said:
Win 7 64 bit
HTC TP2
Windows Mobile Device Center (WMDC)
I was just about to ask a question about the same problem, but I see a thread is started already.
I just built a new machine, and when I first plugged the phone in, everything worked great. WMDC recognized the phone, loaded the drivers, and it sync'ed with Outlook 10. Everyone was happy.
The next day when I plugged my phone in, Windows Mobile Device Center does not even recognize that the phone is plugged in. WMDC shows not connected, I don't get the little "ding" when it connects/disconnects, and it doesn't show up as anything under "computer" when I click on the libraries folder.
The ONLY solution I have found is doing a soft reset on my phone. When I do that, it sync's. But as soon as I disconnect it and reconnect it, I get the problem as described above.
I haven't done ANYTHING to try to troubleshoot this problem other than uncheck that box on the phone that allows the phone to fast sync. Any advice appreciated.
Click to expand...
Click to collapse
Like many others I have not been able to sync my HTC TP2 with my new Windows 7 64 bit computer.
I found a fix that worked for me. After many attempts to sync my phone and WMDC showing me it is connected, but at the same time show an error icon with no explanation, I thought I would do a manual Windows update to ensure I had all the drivers needed. After going to START> CONTROL PANEL> REVIEW YOUR COMPUTERS STATUS....I noticed I had an message that said there was an update for my Pocket PC. I downloaded it and it was an file called "drvupdate-amd64.exe".
I connected my phone by a usb cable to my laptop and selected RUN on the above file after downloading it to my desktop. It showed a status that was updating a generic driver and one other drive.......then WAMO, WMDC opened and my HTC TP2 showed it was connected and started to Sync. YEHAW!