No PIM Data! - Touch Pro2, Tilt 2 Windows Mobile General

Can anyone tell me why I'm finding it impossible to get my contacts and appointments onto my new Tilt 2? I was using a Fuze previously, and did a full backup of the Fuze using Sprite Backup 6.5, then restored to the Tilt 2. I've tried using a PIM only restore as well as a Level 3 restore, and in both cases, I ended up with no contacts and appointments.
So next I tried to sync them. After hours of trying to get Windows to recognize the Tilt 2, I was finally successful, and now the sync completes successfully, but I still have no contacts on appointments on the device, although they're right there in Outlook (2003)!
I assume this is probably related to the fact that the Tilt 2 runs Windows Mobile 6.5, but how?
Any ideas?
Thanks!

No Ideas, Anyone?
This is really frustrating. The software is continuing to tell me it's successfully synced, but contacts and appointments are still not transferring to the phone. I do have both checked in the sync options, by the way.

try using PIMbackup and perform a backup, then restore using the same program on your tilt2, that is if you still have your fuze.

Thanks fone-fanatic. That worked great for transferring my contacts and appointments as they are now. Unfortunately, any changes I make in Outlook on the PC are still not syncing.
It seems as though WMDC doesn't know where to look for my .pst file, and I don't know how to tell it....

Related

Delete Active Sync Relationship deletes my Contacts =(

[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?
If you've sync'd with Outlook already then your contacts will be safe on your PC. Let Activesync delete them from your PPC and then establish new partnership and download them back to the PPC.
I only noticed this happening on my O2 XDA Orbit recently. Not sure why but my contacts are all there thankfully.
Fracoon said:
[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?
Click to expand...
Click to collapse
thats impossible... when you delete the partnership it does not delete the Emails, Contacts or Tasks etc...
When you delete partnership it will ask you to delete synced FILES, but does NOT touch Outlook data.
i tried it again.... here is the procedure
No contacts on Phone
all contacts in outlook on PC
no partnerships on pc or artemis
create partnership...
sync contacts...
contacts now in outloo on pc AND on artemis...
delete the partnership in active sync ON THE PHONE...
all contacts are deleted from the device but remain in outlook
i want the following
sync the contacts and then delete the partnership on the device.. result should be that the contacts "belong" to the phone..
I did just this a few days ago, synced, deleted the Partnership and kept the contacts. Like Radek Hulán said, it asked me whether to delete synced files, i tipped Yes, the device worked a few seconds and then the partnership was gone, leaving the contacts and everything on the device.
Try Syncing the device, then disconnect the Phone from your PC and delete the Partnership on the Phone itself (For me it sounded like you deleted the partnership through your PC on your PPC) and if that doesn't help, do the Microsoft Trick: Just try it over and over again, with the same routine, after a few times it will work, it's always been like that
I have a T-Mobile Dash and am connecting it to several Windows XP machines using ActiveSync 4.5. I haven't been able to test this with an older version of ActiveSync because not one of the machines will let me fully uninstall 4.5 and install an older copy. The older install always insists that I have to install 4.5 even if I already have.
My problem is this: Any time I try to delete a relationship between a PC and my smartphone, Activesync deletes every one of my contacts off the phone.
Ideally, I would be able to sever the relationship between a computer and my PDA and keep all my contacts on my PDA. Near as I can tell, this is impossible. And it's apparently that way intentionally, though I can't for the life of me guess why. My contacts are being held hostage by my work laptop and nothing I can do can separate them from it.
It does not matter if I uncheck Contacts in the checkboxes of things to delete, it still deletes all contacts when any relationship is deleted.
The contact are still safe on the computer, but I simply *cannot* delete a relationship without losing all my contacts.
If I disconnect the phone from the PC and go into ActiveSync, only the following menu options are supported:
1. Options
2. Schedule (grayed out)
3. Status
4. Add Server Source
5. Connections
6. Connect via Bluetooth
None of the above options allow me to delete a relationship specifically. Just choose what items I plan on syncing or what connection (USB/IR/Bluetooth) I might want to connect with.
If I choose 1. Options, I'm presented with the checkboxes to select what things I want to sync with my PC.
[X] Contacts
[_] Calendar
[_] E-mail
[_] Tasks
[_] Favorites (grayed out)
[_] Files (grayed out)
[_] Media (grayed out)
If I uncheck "Contacts" and click "Done" I'm presented with this <sarcasm>wonderful</sarcasm> dialog box:
"To proceed, ActiveSync must remove all Contacts synchronized to your device using ActiveSync. Select OK to continue"
My question is **WHY??** WHY can I not sever the connection between the computer and my contacts??? Who programmed this abomination that thought that permanently tying them together irrevokably was a GOOD idea?
Hi all,
I had the same problem and found a workaround. ActiveSync will delete those contacts/... only if they belong to only one relationship and if you try to delete this particular relationship. So, what is the solution? Assign your contacts to two sync relationships! If you delete either of them, the contacts will not be touched.
In my case, there was a sync relationship to mail2web.com for push email and another relationship to the PC for contacts. After reinstalling the PC's OS I needed to delete the old relationship. I was able to preserve the contacts by syncing them first to mail2web.com.
Good luck!
Regards,
Michael
PS: I have to add that it is very useful to have a functional backup program for your mobile phone. Sprite Backup works very nicely for me.
ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help
I have the same problem with my HTC Diamond (http://forum.xda-developers.com/showthread.php?t=437729). BUT unlikely I can´t get my contacts by new relationship to my phone back now. ;o(
the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.
fx9 said:
the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.
Click to expand...
Click to collapse
After its in sync
try this-
Tools
Option
Settings
& Choose what u like in drop down menu
Alright guys...
I sorta figured a way around all this. So if you've gone and sync'd your device to your PC, not knowing that your data will dissapear from your device if you delete the partnership... The simplest way is to get a backup software, such as SPB Backup or Sprite Backup and back up only your PIM info (contacts, calendars, etc.). Next delete the partnership you don't want to have anymore. What I did with mine was I deleted ALL partnerships I had (Exchange and PC), and so I had nothing on there. Then restore the PIM file back and you should have all your contacts and calendar info, only but you don't have any partnerships. You can now re-setup partnerships with different sources, just make sure you uncheck the stuff u don't want sync'd I hope that helps.
I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?
Solution that worked for me
I think I figured out a good solution - wored for me.
Go to your My Device Root folder in the File Manager. Copy the pim file, then paste it in another folder on the device to back it up.
Go to Active Sync - delete the relationship.
Now for the scary part - go to your Contacts and they are all gone.
Go back to you My Device root, rename your pim file to something like pimOLD. Then go get your backed up copy, and paste it back into your default My Device folder.
Scary again, go to Contacts, they are all gone. Now the act of desperation - I did a hard boot (removed the battery) - restarted the device. Device now see's your new PIM, contacts are all back - yet no Active Sync relationship. YEA! MISSION ACCOMPLISHED.
So I downloaded wm6.0, 6.1, 6.5 and 5.0 simulators from Microsoft. I tested deleting partnership with each of those (On Windows Mobile itself). So it seems that 6.0 and 6.1 have this problem and delete your personal information when u delete the partnership. 5.0 and 6.5 did NOT delete the contacts/calendars/tasks upon deleting the partnership.
At this point backing up your /PIM.VOL file is the best way of backing up your data if you have to delete partnership.
Also pim backup is a nice freeware that accomplishes the same thing.
Unfortunately I do not have a windows mobile device now but when I had my Tilt, I remember deleting the partnership so many times and I never had this problem.
Wonder if it's related to the build of Windows Mobile.
mearly said:
I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?
Click to expand...
Click to collapse
Like many who probably frequent this board I like to experiment with my device and will wipe my PPC every couple of weeks. I also have been syncing with Exchange through ActiveSync but was looking for a way to severe that Exchange sync relationship without loosing all of my 300+ contacts on the device. I was also looking for a way to backup those contacts to another source so I wasn't locked down to an Exchange sync via ActiveSync to get them back again.
I recently discovered the Microsoft MyPhone application which will let you back up your data to their server. Unforunately it will not backup data that is currently being synced with Exchange.
Using the method suggested by mkrumpe about manually backing up and replacing the PIM file I was able to break my relationship with the Exchange server and then recover my PIM data. Once I did that I was then able to back up my data with Microsoft MyPhone since it no longer picked up the Exchange sync relationship.
I thought this same info and process might benefit others as well who want to break a sync with Exchange, recover their previously synched data and find another non-exchange method to back up this data.
Now I have a way to backup my contacts without having to use Exchange and I was able to keep all 300+ contacts even though I deleted the Exchange sync relationship and may not go back to synching with Exchange (do to upcoming policy changes at my company)
Contacts Removed!!
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!
faridv said:
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!
Click to expand...
Click to collapse
Always do a Sprite Backup

Do you have to have MS office loaded to save your contacts and then reinsert them?

I have MS office 2000 pro, but it does not support outlook for contact saving with my vx6900, I was told I needed office outlook 2003 or better, Just wondering if there is another way to save contact, I can veiw everything after I sync except contact and one other folder. Am I correct that if I flash or rom upgrade to moble 6.1 I will lose the contacts?
Also is ther a video or link to do all the updates for the xv6900. I'm a beginer to modifing phones, but I know alot about upgrading and building computers.
No, you can use PIM backup. You can download it here.
+1 ^^^
PimBackup works great. I've never had an issue w/ it on my XV6700 or now on my Sprint Vogue.
One word of caution though;
I have a friend that has the Verizon XV6900, and we can't get PimBackup to restore contacts on his phone.
We've even tried doing a backup of just the contacts, and still no success.
He has them in Outlook, so he just sync's after a Rom flash, but just be sure Pim Backup can restore before you flash.

How on earth do I backup my contacts?

I keep playing w/ Microsoft Activesync, but I can't figure out how to just save my contacts into a file on my comp, so if I have to reset it, I can just drag it back onto the phone and viola. Any advice? I googled it and couldnt' find a step by step. I'm a huge newb with this, so it's much appreciated
Search for PIM Backup... That backs up everything, inc messages, call logs, contacts, e-mails etc
+1 for PIM Backup. Also, Microsoft My Phone works very well too. You can get it in the Marketplace.
If you have synced your contacts to Outlook via ActiveSync, you will be able to sync them back to a new phone or after a hard reset.
Dashwire also works great.
i use active sync with my gmail acct, my contacts get sync to google.
as an idea, the good part is when i flash roms, i just need to add the active sync back to get contacts back.
I use activesync to backup my contacts on my computer and PIM Backup to have them on my storage card, which has come in handy MANY times!

Activesync issue

I reset my device after backing it up with SPB Backup, however, when I tried to sync my Tilt 2 with Windows Mobile Device Center (using a 32-bit Windows Vista computer), I received the following message.
"there has been a change made on your server that requires you to resynchronize all items on your device. all changes made since your last successful sync will be lost. do you wish to continue?"
I read in a related post on the XDA Artemis forum that if I agree to this that I'll lose all the data/changes I've made to my phone. This is not an option. I have made way too many changes to accept their loss. In addition, I do not use an exchange server, so why is this happening? Any advice would be greatly appreciated. Is there any solution other than deleting all the PIM info on my laptop and creating a new partnership?
You say that you've made too many changes.
But was that after the last sync?
You'll only lose the changes since your last sync.
But you're restoring a backup, and that way the phone goes back to that point.
Any changes made in the phone after that point will be lost.
But when you sync with outlook, you'll be back at the point of the last sync.
I hope you're a little reliefed?

Touch Pro 2 - Duplicate Contacts and Sync Problems

I am a long time user of WM devices but this is something I haven't run into yet. (as a note, I am currently running WM 6.1)
A couple of months ago, after my phone froze and I was forced to do a hard reset, I ran into problems with getting my contacts back into my phone. Prior to the hard reset, I regularly synced my Touch Pro 2 with my PC using the standard vista mobile device center. I also had microsoft's MyPhone backing up my contacts from my touch pro 2.
After the had reset, I first attempted to restore the contacts on my phone from mircosofts MyPhone site. That seemed to work, the problems arose after I attempted to sync my touch pro 2 with my PC. The first attempted "sync" took hours (I have 2000+ contact for business...) and ultimately failed, leaving duplicates of every contact on my touch pro 2 (no duplicates were created on my PC.
Now, with the release of WM 6.5 I am finally ready getting ready to address the duplicate contacts issue after I install WM 6.5
An important note; Since I haven't successfully synced my touch pro 2 with my PC in several weeks, there are some contacts that are on my PC and not on my touch pro 2 and some on my touch pro 2 that are not on my PC.
After the WM 6.5 is finished being installed on mu touch pro 2, should I sync with my PC first, then restore through microsoft's MyPhone? Or restore my touch pro 2 via microsoft's MyPhone then sync with my PC?
Is SPB backup something to consider to help me resolve this?
Thanks for any assistance!!
I had the same problem. For some reason, WM doesn't like syncing with different types of sync methods.
When I had 2 PCs both using ActiveSync and syncing with my Kaiser, all was fine with the world and I had all 3 synced up beautifully. Now, I have one with Device Center and one with ActiveSync and they seem to positively hate each other. Any time I throw another method into the equation (be it MyPhone or a backup software -- I use PIM Backup), it becomes utter chaos!
Hence my signature below... I have learned the hard way and can't figure out how to get around it.
Debbie
I have Att Tilt 2
& have sync my phone
but now for some reason
its not syncing my contacts
that i have updated & added to my Phone
Not getting any Error mesg
its successfully syncing
Checked the setting & Contacts box is checked
Please Help

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