delete outlook, grayed out - Touch Pro2, Tilt 2 Windows Mobile General

Hi guys,
I just signed up 2 days ago and am highly enjoying the site. I came across an issue with my HTC tilt 2 running WinMo6.5.
I set up an outlook account using exchange email settings, worked great. However now I want to remove it.
When I go to inbox>tools>options> and try to delete Outlook E-mail, delete is grayed.
I apologize if I posted this in the wrong spot, but does anyone have any ideas?
Thanks,
JC

Exchange accounts have to be deleted through Active Sync.

Hi
Would I delete this in activesync even if i didnt use activesync to create it?
Also I am running windows 7 and using Device Center, which I kno is pretty much the same, can I do it in there?
If yes, can you provide me the steps?
Thanks

open AS on your phone, highlight the Exchange Server account and hit delete.

HA sorry, it was so easy, I was thinking of ActiveSync on the PC.
Thank you

Related

Support Code: 8503001f error, how to resolve please or week will be in ruins.

hi everyone,
i've got this error now which says "Cannot synchronize with Outlook profile you are using, because a different profile was previously set up or the profile is password-protected
Please open Outlook using the appropriate profile."
please please please how do i solve this i've not been able to sink my contacts, calender and notes back in and its going to destroy my week if i dont resolve this problem.
thanks so much in advance,
jason
Well, sync errors like this typically occur at one of 2 places. EITHER the connection between Outlook/Exchange and ActiveSync OR between ActiveSync and your Device.
What have your tried so far? Simply removing the device from ActiveSync on the main computer solves this error most often. The other deeper, yet common fix is to uninstall BOTH Outlook and ActiveSync, then reboot and re-install and recreate the device profile with ActiveSync.
Hope this helps.
Thanks for your reply Nate,
I've tried removing the partnership from activesync and deleting active sync from my computer and restarting. But that does not cure the problem
If i completly uninstall office and activesync. Will my contacts be there when i reinstall? Also, this is rather stupid, but if i uninstall office, my documents will still be on my harddrive right?
thanks in advance.
Jason
i'm willing to uninstall office, please can someone tell me how to backup my contacts, calender and notes.
or will this remain on my computer and once i reinstall office it will go back in.
stab in the dark .....
have you actually fully reset your device and also turned your pc off and restarted it fully....???
i have similar problems using outlook, but always find a reset of either of both devices cures the problem.....
yes i have done that.
its now a outlook problem isnt it?
how do i delete profiles from outlook 2007? maybe that will solve it.
please anyone, feel free to give me ideas on how to solve this
Correct, it seems like an Outlook issue now. My experience with Outlook 2007 is limited so I'm not sure if it follows the rules of previous versions, but in the past ALL of your outlook information is stored in 1 file with a file extension of .pst. Run a search on your PC for a *.pst file and tell us what it finds. Assuming that you find one then O2007 follows the same conventions as earlier versions. If you find multiple, then save them all. Bear in mind that the actual email account settings are kept separately from the .pst file and you will have to either export/import them or just recreate the email account after reinstall.
Uninstall Outlook/Office and then REBOOT! Then Re-install.Go into outlook 1st and go through the initial email account setup, then run a search for .pst files again and drop the most current down over top of the one newly created with the re-install.
Let us know how it goes and remember to go slow.
If you google for the error code 8503001f and also the other one you posted about, 85010014, they both point to errors within microsoft outlook itself - one possibility is due to upgrading outlook and having/creating multiple profiles.
There are too many links to post but I saw a few which appeared to include good solutions - some of these are direct from the microsoft support site.
Don't know if this helps but I found thousands of hits with what appears to be your problem.
ach2 said:
If you google for the error code 8503001f and also the other one you posted about, 85010014, they both point to errors within microsoft outlook itself - one possibility is due to upgrading outlook and having/creating multiple profiles.
There are too many links to post but I saw a few which appeared to include good solutions - some of these are direct from the microsoft support site.
Don't know if this helps but I found thousands of hits with what appears to be your problem.
Click to expand...
Click to collapse
hehehe, Good point... Google is your friend
For Profiles in Outlook 2007:
Control Panel > Mail > Profiles
BACK UP YOUR MAIL!!
File > Import / Export.
Export as file
PST
Save it.
Now delete all profiles in Control Panel > Mail > Profiles
Then just create one profile and call it outlook
Then restore your data.
thanks so much for the reply guys.
i dont know what the hell is up with outlook but after uninstalling active sync and removing my email account from outlook it syncing again.
very fustrating and thanks you guys again for your input. its great to know people like you guys are here to help.
cheers again
jason
p.s. i think its because i upgraded from office 2003 to 2007 that cause so many conflicts.

Hotmail Sync Problem

Hi,
Im havin problems syncing my hotmail account through the windows live program - it syncs contacts and the inbox perfectly and get all the info - but it does not sync all my other folders.
I like to put my emails into different folder (e.g. University, Ebay, Play.com, Family etc etc) so I keep myself organised. The thing is if I want a file that a friend sent me two weeks ago and I put it in the University folder I cannot get to it and would have to transfer it before hand from my pc to my inbox. (ie the mails inside my other folder are not being synced)
Is there any way I can solve this? Maybe some setting I missed or an update to WMLive that fixes this?
Thanks to anyone for his help
JP
Hi,
I'm facing the same problem but haven't found a solution yet... :'(
In you inbox screen tap menu in the bottom right and then extra. There should be an option manage folders i think. I dont know exactly because my phone is not english. It is the second option in the extra menu. You can just check the boxes of the folders you want synchronized.
yes its called manage folders
thanks a lot
also, not sure if it interests you or if it even answers the issue but hotmail's mobile website looks fantastic on the Opera browser...
My main email is on AOL and I've just ditched the buggy email client for AOL's wap portal...
give it a try!

Anyone else having Exchange Activesync troubles on Flipz (1.32.651.6) root

Hi all,
So I have a problem. When I got my phone on the 4th, I used unrevoked root with no problems. Everything, including Exchange activesync worked flawlessly.
Yesterday I decided it was time to full root this bad boy so I could play around with some of the ROMs. I followed Toasts method to a T, and everything went just fine with the flash etc etc...
Except for exchange activesync. Now my question is, has anyone been able to get activsync working correctly on this ROM?
Seems the calendar and contacts sync just fine. But when it goes to sync my mailbox it fails miserably.
Thanks in advance for any help. I love this forum already!
fapstick said:
Hi all,
So I have a problem. When I got my phone on the 4th, I used unrevoked root with no problems. Everything, including Exchange activesync worked flawlessly.
Yesterday I decided it was time to full root this bad boy so I could play around with some of the ROMs. I followed Toasts method to a T, and everything went just fine with the flash etc etc...
Except for exchange activesync. Now my question is, has anyone been able to get activsync working correctly on this ROM?
Seems the calendar and contacts sync just fine. But when it goes to sync my mailbox it fails miserably.
Thanks in advance for any help. I love this forum already!
Click to expand...
Click to collapse
Sorry to hear that you are experiencing this problem, You can try wiping the ActiveSync from your Exchange mailbox account, then sync from the EVO again (this will re-create the ActiveSync in your Exchange Mailbox.) and sync your mail, contacts & calendar again (If you choose to sync all 3)
But I've been running this ROM for quite some time now and have no problem whatsoever syncing my Exchange Mail, Contacts or Calendar.. works flawlessly , I'm on Exchange 2010
Thanks ewells38,
Unfortunately we are on exchange 2003 so there really is no way..as far as I know to wipe ActiveSync from my AD exchange account.
I have a feeling it has something to do with my AD account, and not the phone at this point, because I tried it on another device and had the same issues. But others using ActiveSync are not so.... grrrrr go figure.
Very frustrating. Anyhoo thanks for the reply and I am glad to know it is working on this ROM. At least I can eliminate that.
Well I figured out my problem. My inbox had over 50,000 emails in it. Her Derp (yes I like to save everything for easy searching) So ActiveSync was unable to parse the list I am guessing. This explains why my contacts and calendar were syncing but not my mail. Big ups to my exchange admin for figuring this one out.
I moved all my old emails to another folder and now its working great.
Haha, wow, I don't see how you people can deal with an inbox like that!! My inbox has exactly 4 e-mails in it right now... Inbox is for unread e-mail, or e-mail that needs my attention. Aside from those two scenarios it either gets filed away or deleted! I'm sure your Exchange admins cringe when they're backing up the mailstore too!
Glad you got it working!
CentroniX said:
Haha, wow, I don't see how you people can deal with an inbox like that!! My inbox has exactly 4 e-mails in it right now... Inbox is for unread e-mail, or e-mail that needs my attention. Aside from those two scenarios it either gets filed away or deleted! I'm sure your Exchange admins cringe when they're backing up the mailstore too!
Glad you got it working!
Click to expand...
Click to collapse
hah! yea I used to be the Exchange admin here but have moved to to better things.. I deff hated backing up my mailstore, but there are people in this company that are twice as bad as me if you can believe that.
Since this incident, I am going to move to your organizational approach, now the only problem is I have to go through 50k emails.... ughhhhhhh.

Outlook Sync - Contacts "Files As"

Hey guys,
My MD now has a Desire and I notice something strange happening when he syncs his outlook contacts.
Now I know from both sides (outlook, Android) , it doesn't really matter what you file someone's name as because when you search, it still appears either way. However, he is very particular so here is my problem.
When he syncs his outlook contacts to the device, on outlook they now appear as first name, last name. Even though they are set to File As Lastname, Firstname. Now if I open a contact in Outlook, flip the File As back from and to what it was, it then appears in outlook correctly (well how he wants it to).
However, next sync it will re appear as first, last... although file as is still last, first (Outlook)
Anyone have any ideas or noticed something similar?
I appreciate this is a minor issue but I would like to resolve it for him if possible.
Thanks for reading and any help appreciated.
Tell your MD to stop being so picky!!! LOL!!!
Seriously, though, I don't know - I stopped using Outlook sync and sync to my Gmail account now
EddyOS said:
Tell your MD to stop being so picky!!! LOL!!!
Seriously, though, I don't know - I stopped using Outlook sync and sync to my Gmail account now
Click to expand...
Click to collapse
hehe I sooo wish I could do this. Im with you on that one too, I sync everything to google, life is easy. But he's very set in his ways lol... whats that saying? You cant teach an old dog new tricks
i had this issue as well, it took days to sort out and once I had them all as I needed it I just installed gsyncit and uninstalled HTC Sync. Outlook and phone perfectly in sync wirelessly for £9 !
i'm thinking about getting a desire, currently have htc touch 3g wm and have it sync'd to my company exchange server . whats the best way to recreate the same push email & sync functionality on the desire? Would Gsyncit do the job? thanks in advance
ukmapleleaf said:
i'm thinking about getting a desire, currently have htc touch 3g wm and have it sync'd to my company exchange server . whats the best way to recreate the same push email & sync functionality on the desire? Would Gsyncit do the job? thanks in advance
Click to expand...
Click to collapse
no need, it will sync to exchange without anything other than your exchange details. No other software needed
cardiak said:
Hey guys,
My MD now has a Desire and I notice something strange happening when he syncs his outlook contacts.
Now I know from both sides (outlook, Android) , it doesn't really matter what you file someone's name as because when you search, it still appears either way. However, he is very particular so here is my problem.
When he syncs his outlook contacts to the device, on outlook they now appear as first name, last name. Even though they are set to File As Lastname, Firstname. Now if I open a contact in Outlook, flip the File As back from and to what it was, it then appears in outlook correctly (well how he wants it to).
However, next sync it will re appear as first, last... although file as is still last, first (Outlook)
Anyone have any ideas or noticed something similar?
I appreciate this is a minor issue but I would like to resolve it for him if possible.
Thanks for reading and any help appreciated.
Click to expand...
Click to collapse
This is what I used:
xxx.slipstick.com/contacts/fileas.asp (change xxx to www)
and it worked perfectly.
I found after I got fed up of change 500 contacts individually (twice)
Thanks for that Redskinblack, looks like it'll be a great work around for us. Anyone have any info as to weather or not HTC are ever likely to fix this though?
outlook sync with htc sync then tried to sync back after wiping the contacts on my phone sent all my contacts screwy, added them to wrong groups, linked them to wrong facebook contacts...
I've found exporting to sd and importing again much easier and works much nicer - lose my groups but that's not as annoying as re-linking them all...
obviously doesnt help the outlook issue though
If it helps, I've been trying to find a reliable method to sync Outlook 2010 contacts with the Desire. I had similar issues with HTC Sync reversing first and last names as well as problems syncing.
Having looked at Gsyncit but not wanting to pay for it, I found MyPhoneExplorer which was originally developed for SE phones but has been updated to include Android. It works well and syncs over wifi. You install the program on your PC and the app from the Market. In the program, you then select Outlook as the source of your contacts.
In order to avoid duplicated contacts, I deleted all phone contacts prior to syncing and it copied all the Outlook contacts to my Desire. The only issue was that the Facebook contact link to the phone contacts was broken. This was resolved by removing the account from HTC Facebook for Sense, logging in again and linking a contact.
Hope this helps someone.
crazybones said:
If it helps, I've been trying to find a reliable method to sync Outlook 2010 contacts with the Desire. I had similar issues with HTC Sync reversing first and last names as well as problems syncing.
Having looked at Gsyncit but not wanting to pay for it, I found MyPhoneExplorer which was originally developed for SE phones but has been updated to include Android. It works well and syncs over wifi. You install the program on your PC and the app from the Market. In the program, you then select Outlook as the source of your contacts.
In order to avoid duplicated contacts, I deleted all phone contacts prior to syncing and it copied all the Outlook contacts to my Desire. The only issue was that the Facebook contact link to the phone contacts was broken. This was resolved by removing the account from HTC Facebook for Sense, logging in again and linking a contact.
Hope this helps someone.
Click to expand...
Click to collapse
This is a great explanation. Very useful. Thanks.
i had the same problem with windows mobile phones trying to sync to my computer. here is the solution : when to write a new contact in outlook say his name is ( Dave Smith ) open up contact field in outlook express and now point to new contact .where it says FULL Name ,click on this icon usually you would put the first name ,in this instance (Dave) in the box where it says First and (Smith) in the box where it says Last .Don't do that .where is says First just put the whole name in there i.e Dave Smith . save all info ,when you have synced your phone ,it will say Dave Smith in your phone.
hope this helps and you understand.
The free sync tool MyPhoneExplorer works fine for me and you can set the first,last option as well.

[Q] Syncing Problems

Hey guys, I have tried taking care of my problem with sync'ing. I've searched the forums here on XDA, and searched Google. But I want to start using XDAndroid 2.2 regularly and I am having some problems with sync'ing.
I have three e-mail addresses from different domains. Do i need to sync all of these? or do I only need to sync the address that my android account is set up on on my phone? Also, It said I needed to enable Google Sync from my settings. Which I have been searching, and cannot find.. I feel like such a noob and once someone tells me, I'll do a big facepalm.
Please help me.
khoyifish said:
Hey guys, I have tried taking care of my problem with sync'ing. I've searched the forums here on XDA, and searched Google. But I want to start using XDAndroid 2.2 regularly and I am having some problems with sync'ing.
I have three e-mail addresses from different domains. Do i need to sync all of these? or do I only need to sync the address that my android account is set up on on my phone? Also, It said I needed to enable Google Sync from my settings. Which I have been searching, and cannot find.. I feel like such a noob and once someone tells me, I'll do a big facepalm.
Please help me.
Click to expand...
Click to collapse
use gmail account
then
setting>accounts & sync
....allow me to face palm you
when I hit settings I only have "Accounts and Import". I guess I'm looking for a "Googly Sync" option.
Do I just have to enable IMAP or POP3?
Sorry, I've had a very off day..
khoyifish said:
when I hit settings I only have "Accounts and Import". I guess I'm looking for a "Googly Sync" option.
Do I just have to enable IMAP or POP3?
Sorry, I've had a very off day..
Click to expand...
Click to collapse
No, it is not like syncing with winmo, you only have to sync your phone with your google account....it syncs more than email
its the 7th option down under settings
are you using a current build?
I don't think I gave you enough information. I'm wanting to switch over to android. I'm currently using the latest build of the Energy ROM (SenCity style). The only reason I'm not using andriod is that I dont know how to send my contacts from Windows into the Android build.
I've been told that Google Sync does it. I was trying to enable it from my gmail account. Where do I go to get to the settings you were referring to?
Sorry about the confusion. the help is much appreciated! thanks
So if your contacts aren't already sync'd with your GMail account from WinMo, the initial sync will knock them out.
Setup PIM Backup or something similar so you can backup all your contacts. Then setup your GMail account in your Exchange settings for WinMo - so you go to Start -> Settings -> Connections -> Comm Manager -> MS Direct Push - from there you enter your GMail settings. m.google.com for the server, be sure to use ssl. I'm not positive if it does knock out your existing contacts, but if it does after you setup the server, import your contacts back from PIM Backup or whatever you used to backup your contacts, run another sync in ActiveSync (not with your computer, with GMail) - you should now have all your contacts in GMail under "My Contacts" - then you can just sync in Android. Easy.
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
khoyifish said:
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
Click to expand...
Click to collapse
you shouldnt have to, least i didnt
make you you are entering everything correctly
khoyifish said:
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
Click to expand...
Click to collapse
Are you getting the sync error in Android or WinMo? I'm going to assume WinMo.
When you setup the exchange server, ONLY check email & contacts. You can sync the calendar, but I found if you just setup your gmail account without ever visiting your calendar, the sync will fail. Other than that, I don't think there's anything to enable assuming you're using the correct settings... Always make sure to put in the entire email address, w/the @gmail.com @ the end.
I was getting the error in WinMo. Sorry about being so unclear! woops.
Hazzah! I disabled Calendars and Tasks. and now Contacts are currently being sync'd! woo! I wanted Calendars and Tasks to sync because Univ. of South Florida uses Google Apps and I had my calendar on my phone. Everyone who has android phones, just one touch and all of their calendar and schedule is on their phone. I'll just do this then haha.
Anyways, as soon as I log into Android with my gmail account will the contacts be there? Or I need to enable a sync through there? (I've had midterms this week and tonight ill be able to finally sit down and play with this).
Really Appreciate the help guys!
Edit: it is syncing but it is doing so at like one contact per 5 minutes. Maybe I need to go to an empty field to get decent reception with TMO. sigh
khoyifish said:
I was getting the error in WinMo. Sorry about being so unclear! woops.
Hazzah! I disabled Calendars and Tasks. and now Contacts are currently being sync'd! woo! I wanted Calendars and Tasks to sync because Univ. of South Florida uses Google Apps and I had my calendar on my phone. Everyone who has android phones, just one touch and all of their calendar and schedule is on their phone. I'll just do this then haha.
Anyways, as soon as I log into Android with my gmail account will the contacts be there? Or I need to enable a sync through there? (I've had midterms this week and tonight ill be able to finally sit down and play with this).
Really Appreciate the help guys!
Edit: it is syncing but it is doing so at like one contact per 5 minutes. Maybe I need to go to an empty field to get decent reception with TMO. sigh
Click to expand...
Click to collapse
Hrm that seems odd to me. All my 100+ contacts sync in about a minute, on my cell radio's connection.
Tasks will never sync (I believe...) but Calendar can sync assuming you have used it on your GMail account. I'm pretty sure they mention this on the Google Sync help page
Easiest way in Android is to just setup the account in "Accounts & Sync".
If you're using an exchange account perhaps. Just sync your contacts with that account, then in android have it sync contacts.
That how I migrated from WinMo to XDANDROID. The only thing I use my gmail account for is the marketplace.
Currently, I have my contacts in my gmail account (i checked)
I booted up Android and went to Settings --> Accounts and Sync. I put in my email and password and then it asked for a username. I tried using just the begining of my email (khoyifish) and then I tried using my whole email ([email protected]) then it says retrieving account information and gets and error message. i enabled the two SSL options, because thats how the exchange works in WInMo. Any suggestions? thanks!
I'm frustrated, but I love android!
Edit: I let the WInMo Exchange run in the background, so I didnt have to worry about it taking a long time haha
khoyifish said:
Currently, I have my contacts in my gmail account (i checked)
I booted up Android and went to Settings --> Accounts and Sync. I put in my email and password and then it asked for a username. I tried using just the begining of my email (khoyifish) and then I tried using my whole email ([email protected]) then it says retrieving account information and gets and error message. i enabled the two SSL options, because thats how the exchange works in WInMo. Any suggestions? thanks!
I'm frustrated, but I love android!
Edit: I let the WInMo Exchange run in the background, so I didnt have to worry about it taking a long time haha
Click to expand...
Click to collapse
So when you picked 'Add account' under Accounts & Sync, did you pick Google or Corporate...? Sounds like you picked corporate... you need to pick Google.
Umm... It didnt let me pick any?
I'm running 2.2 Froyo btw.
khoyifish said:
Umm... It didnt let me pick any?
I'm running 2.2 Froyo btw.
Click to expand...
Click to collapse
We're talking about Android right!?!?
Settings -> Accounts & Sync -> Add Account. You should now have two choices, "Corporate" or "Google"... No?
Yeah.. haha I just booted up Android real quick to show you.
I go settings --> Accoutns and Sync and it asks for
Username : [email protected]____
Password: _____
next screen says
Domain/Username: \khoyifish
Password: ____
Server: gmail.com
[x] Use Secure Connection SSL)
[x] Accept all SSL Certificates
Connecting to incoming server settings ---- Setup could not finish. Unable to open connection to server.
Edit: just tried going into the market and it didnt open. Maybe I dont have good connection?
khoyifish said:
Yeah.. haha I just booted up Android real quick to show you.
I go settings --> Accoutns and Sync and it asks for
Username : <omitted>
Password: _____
next screen says
Domain/Username: <omitted>
Password: ____
Server: gmail.com
[x] Use Secure Connection SSL)
[x] Accept all SSL Certificates
Connecting to incoming server settings ---- Setup could not finish. Unable to open connection to server.
Edit: just tried going into the market and it didnt open. Maybe I dont have good connection?
Click to expand...
Click to collapse
May want to remove your actual email as web spiders can crawl these pages...
anyhoo, that's definitely not right. I don't know what would cause it to skip that page either... I don't know if the connection would have anything to do with it.
Also, the exchange server for GMail is m.google.com. But that shouldn't matter on Android, it should let you choose Google... Hmmmmm. Delete (move, rename) your data.img and start fresh. Cuz that's odd.
where is that data.img file? I was also thinking about formatting my SD card (after backing up cab files and pictures.
It wouldnt matter that it is the FROYO build? Should I try the other build?
khoyifish said:
where is that data.img file? I was also thinking about formatting my SD card (after backing up cab files and pictures.
It wouldnt matter that it is the FROYO build? Should I try the other build?
Click to expand...
Click to collapse
Yea I'm using Froyo as well. There's two "main" builds of Froyo - reference and blazn. Shouldn't matter which one you're using. Data.img is created on first boot, and is located where you run haret.exe from...

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