Develop Bugs

TP 2 - Bugs & Fixes Thread

Hi
I thought it would be a good idea to start this thread to report bugs in the TP 2 official ROM so that we may collectively be able to find solutions, and if not, at least bring to attention of HTC to fix in newer builds of their ROMs.
So I request you all to put down bugs you have discovered as also fixes in this thread. I will try my best to collate all into the first post....
Here are the ones I have discovered so far:
ALARM BUG
I set the alarm one day and turned it off the next. But it continues to ring every day at the same time even though the alarm settings show it as off.
EXCESS RAM USAGE
With TF3d 2, messaging, notes and contacts running, the TP 2 shows RAM usage at 81%. Wonder whats taking up so much memory.
DIALER BUG
At times when I am calling, the call status screen does not appear and it continues to show the dialer screen even after the call button has been pressed for a contact.

I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?

Bluetooth:
When using bluetooth (activesync and headset profile) the pda crashes sometimes. If the screen is on it won't shut down and no interaction with the phone is possible. When it's off it stays off. Funny thing is that the pda keeps working. Phone is runnig when I am called etc.

Ramsfan_Jim said:
I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?
Click to expand...
Click to collapse
To answer my own question, this :-
[email protected]; said:
its something to do with their web proxy and only happens when you are connected to certain "bits" of tmobile.
To fix it, go to settings->all settings ->connections->connections->setup my proxy server-> and UNCHECK this network uses a proxy server to connect to the internet.
Click to expand...
Click to collapse
seems to have fixed it....

Sometimes the + caracter of a phonenumber is removed by touchflo3d when sending a textmessage as descriped here:
http://forum.xda-developers.com/showthread.php?t=522535

i have a problem with the alert tones. my tp2 either don't play or plays very softly the first second of any alert, reminder, or ringtones. anyone with the same problem?

I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.

@home said:
I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.
Click to expand...
Click to collapse
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.

bump123456

jjturner said:
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.
Click to expand...
Click to collapse
So does mine, so perhaps it's a touch flow bug rather than a phone fault.

these have nothing to do with htc touch pro2 itself dude!
it's about the rom you installed in it,so pls return to your technician to get a good rom!
it's like you have super good pc,but the windows xp you installed is crap,then your pc will always get this problem and that......
FYI: rom means: OS(wm 6.5 for example)+Radio(GSM etc)+Extrom(touchflo 3d etc)

SMS Status Report Bug
Hi,
I have a German (O2) htc touch pro 2 with the current original O2 ROM (WM6.1 CE OS 5.2.21048 (Build 21048.1.6.3), ROM: 1.19.207.1 (51489) GER)
My problem is that the phone will not receive or display the SMS status report sent by the provider when the recipient receives the sms.
When writing an SMS, I ensure that under message Options, there is a tick next to: "Request message delivery notification".
I wrote an SMS message to my own number on the TP2 and sent it off. The message promptly arrives, yet no status report from the provider arrives. I have tried this several times to various numbers.
The same SIM card in my XDA Orbit always displays a delivery notification from O2 when the recipient receives an sms. It is not a network problem.
As I have a multicard (more than one SIM card on the same number), I have been able to narrow down the problem as follows.
Messages sent from the phone do generate a status report. I set SMS delivery to my Orbit, and then sent an sms to my own number from the TP2. Both the message and the delivery report arrived on the Orbit.
When I set the network to send SMS messages to my TP2, and then send a message from my orbit, the message itself was delivered to the TP2, but not the status report!
This establishes that the German O2 network is OK, the TP2 can correctly send an SMS and request a Status report from the network. It can also receive normal SMS messages, but not the status report. No sign of it receiving anything, appears to ignore such status reports entirely.
Does anyone have a fix for this, short of flashing a different ROM on it.
I know that a new official WM 6.5 ROM is due to be released for the TP2 (but not so far). I am hoping someone here was a quick fix (missing registry entry, etc.) which can be applied to the current system as I write a lot of text messages and it is useful to know when they have arrived.
Regards
Peter

request delivery notification
i upgraded to the original WM6.5.. when replying to a text message through the new TouchFlo's threaded message look (not the one you get when going in from 'all messages' but the one you get when "clicking" on the message itfelf from the messages tab.), you can go to [Menu] - [Message Option] and there you have the option [reuest delivery notification].
i tick that and say done, send the message and i DO get the delivery notification. however when going back to this same message screen to reply to another message, that option will be unticked again.. i have to tick that option for EVERY single message that i reply to.. as i said sending a message from anywhere else has its own option and is saved correctly and always works..
i googled as much as i could but couldnt find anyone with the same problem :/

Missing Incoming SMS/Text messages

My Problem is, that I recieve only some of my SMS/text that was sent to my. So I heard from friends that they sent me a text message, but I didn't get it. There is no pattern on this problem. I have a conversation with 4 sms sent to me, but i only recieve 1,2,4. Message Nr. 3 is missing. Sometimes its also the first message thats lost.
All my friend got the status for sms/text activated and they get the status "delivered" for the lost messages.
Someone else that problem?
I only have seen the problem about sending, but none with getting.

yeah the same happened to me recently, but only with my GF number (same operator), not other contacts (AFAIK: since no one complained, no sms got missed!). still no diagnosis, and no solution obviously. hope that won't lead to a hard reset, which is a major pain

I had an issue that my sim card was full - it seemed the phone was trying to save sms to the sim. I deleted a few and now all seems okay. However they can't be going to the sim any more as I have received more than I deleted.
This happened after I had been using a spare phone as I went camping and needed a phone that had a few days battery life instead of the day or so that my touch pro 2 has

thanks for your help smudge.
it's not my case since my sim card is blank, no sms or contacts in it.
however, yesterday evening I hard resetted the phone, now I'm waiting to test if the problem is still here. If it is, it must be the operator's fault, or something related to my GF device / SIM. I'll let you know if I discover something new...

I have similar problem - I'm supposed to receive SMS, but I don't. I didnt have this problem (I didnt notice it) before I installed latest version of S2U2, maybe there's some problem with it? I have S2U2 set to show incoming SMS/MMS messages...
Also I have enabled hack mentioned in this forum which powers on mobile on receiving message (so it is displayed on the screen, not only notified by blinking LED and sound as is default setting). Maybe there is some incompatibility with S2U2, Im trying to pipoint this.
ChAr

uhm...missing sms should be the operator's problem,
i've been having such issue not only with TP2.....not all the time but usually consecutive sms with only one person usually caused it

i have the same problem, tried hard resets rom flash but no success!
i am from austria!..
please somone fix that thing

after HR yesterday evening no more missed sms until now, no one I had notice of. but that doesn't make me feel safe, it needs to be checked further.
surely gunggu is true!

sorry, probably ot, but i have the opposite problem.
I have too much sms in the incoming folder: I can see my sent sms. That means an sms like (me: hi bla bla..)
the received notification is disabled. any hint?

so after some tests, I figured out my problem.
It was the programm proxy cab, that I used. If it is installed, I got only every second sms, after it is deinstalled I got every sms...
Strange problem.

Hey there people all much smarter than me. I just bout a HTC touch pro 2 (i know 2009 called and wants their phone back) anyway i am having this problem of some sms messages not getting through. i have not been able to see a pattern due to not finding out about missing messages till sometimes weeks after i missed getting them
if anyone found a solution thats not alreay mentioned in this thread (cant find an option to save stuff to the sim)(cant find mention anywhere of "program proxy cab"
any help would be great otherwise i will have to go back to using my HTC tytn 2

SMS delay/not retrieving :(

Hey guys,
Picked up a desire yesterday and its great, though I'm having some issues with sms. I notice I don't receive any texts until I send a text first, then I'll receive 2 or 3 texts, timestamped in the past, up to an hour ago!
Any ideas anyone?
Thanks.
edit: unrooted on o2

i get a similar problem, i know i should have received a text message but it doeant show up for hours.
unrooted on tmobile uk

Most likely when your phone is connected over GPRS the text don't come through till you disconnect, used to happen on my N95.

So if my phone is operating in GPRS mode, until it decides it doesn't need the internet anymore and disconnects, it won't retrieve texts... right. So any workarounds or fixes for this?

Prety much, after I use GPRS I just made a call and during or after the call my text came in.

Been getting this all day, are people really just dealing with this or is it only a few people that have this issue?

I am having another problem... on T-mobile, my phone won't download MMS messages. It will just say Download error, General Network Failure... After it expired (3days) , I was sent a link to the T-mobile website, where I am able to see it for 14 days.
Another problem that I am having, the phone is struggling sending long text messages... 4 or 5 normal lenght messages 500-600 characters... I am using the Text App provided with the phone.

I have a problem that I dont think is an actual problem I think its just how the phone works, and tbh its a bit rubbish.
If you dont have signal when you hit send (im my office at work I only get signal on a little square of the desk) the phone says "message not sent". Sometime when it gets signal it will send the message, but if it doesnt get signal quick enough it seems to just give up sending.... a bit lame really....
I'm going to post a message up with the T-mobile UK MMS settings so people in future can find it on search. Have a look in 5 mins.
JAmes.

I've got the same issue with my HTC Desire.
My operator is a Belgium one, namely Mobistar.
I've got the impression that when i open the sms box, i start seeing the messages. Don't know if it's the communication that goes wrong, or the 'throughput' in the phone (screen, alerting...).

After installing (and using of course) chompSMS, this problem is gone... yipppie...

Text Message time problem

I am having a problem with text messages. Every outgoing text message is right, but every incoming text message reads an hour earlier than it really is. So if someone sends me a message at 4pm, my phone says it is received at 3pm. It's really annoying, and it messes up then entire list of messages from a person. Is there anything I can do about this? I have the Energy Sense Rom.

Anyone had this problem??

Hey, I run the Cookie Energy ROM and OCCASIONALLY on a new flash the time stamps will be messed up. What fixes it for me, is enter your time settings (click on the clock in the HOME Sense Tab) and pick the time zone, then manually enter the correct time and it typically fixes it inside the Sense Text Client.
However, you can also use something like SMS-Chat, which runs faster and cleaner. But occasionally freezes. I'm not sure how to fix this. But just a suggestion. Cheers

I talked to Rogers techs and they reset my phone settings from their end and still messed up. Then they blamed the fact that it was an unlocked phone. I told them that the last 3 phones I used on their network all unlocked and showed the correct time stamp. I also attached an official answer from HTC.
Who am I supposed to believe?.
HTC answer:
Thank you for contacting HTC about your Touch Pro 2. I understand that your text messages are coming in four hours off. I wish we could be of more assistance, but your carrier stamps the time on those messages. This has happened for years on the Rogers network. There is no setting on your mobile device that controls the time stamp you receive. Some Rogers-branded devices have a hot fix available that accounts for the Alaskan time, but the T-Mobile Touch Pro 2 doesn't have a patch available for correcting this issue. I apologize for any inconvenience this may cause you, but I'm glad I could offer some insight into this issue.
Still confused?!?!?!

Just to add a little more confusion to the topic. My friend and I both bought Tmoblie phones. He a HTC HD2 and me a HTC touchpro 2. I had them unlocked . We put our Rogers sims in our phones and his text time stamps are right on and mine our 4 hours behind. I now believe its a Rogers cell tower problem. IF anyone out there has seen or has a soluiton it would be greatly appreciated...seeing that i get 50 to 100 textes a day, it gets confusing when the times are off.
Thxs

Its the rom it self, I am on virgin in Canada and with certin roms my txts times are messed but with some there not, try a different rom.

After 3 days of searching the forums I found a fix that works with all HTC phones. I used it on 2 HTC phones, HD2 and Touchpro 2 with great success. All you have to is download the small cab file to your computer copy it over to your phone and extract it. Thats it.....
Thxs to Dangerously for the fix. I added the link to the thread which has the cab in it.
http://forum.xda-developers.com/showthread.php?t=374956&page=14

The Energy ROM FAQs list this fix:
Wrong SMS Timestamp: If you are receiving text messages (SMS) with the wrong timestamp, what may cause them to be in the wrong order, a solution was posted here.

[Q] SMS sent twice or more

Hi,
It's now for one year i have my HTC Desire (not rooted), and i have a problem with sms.
Two of the contacts i text the most reported me that they recieve my messages twice, sometimes more. One of them has a Nokia N900 and told me sometimes my messages get erased before he could read them (and it only happens with my sms) and the other one has an iphone 4.
So I think it comes from me but can't determine why, or how to stop it.
I'm using Handcent Sms (because of the annoying feature that converts sms longer than 3 or 5 in mms in the stock Messages apk).
For now i'm waiting for HTC to publish their 2.3 ROM for the desire, but it's still very boring.
I searched the web but i couldn't find any answer to my problem, so here i come to ask it to the most qualified forum i know.
Edit : I forgot to mention that for a few weeks my phone decided to randomly reboot without any obvious reason, don't know if it's related or not.

I had a similar problem, but it was my provider. Still occassionally it happens.

I'm french and my provider too. The friend with a nokia has got the same provider but never has the same issue.
But it could be.

Trowic said:
I'm french and my provider too. The friend with a nokia has got the same provider but never has the same issue.
But it could be.
Click to expand...
Click to collapse
Come to think of it, I first noticed the problem on my N72. I would also get duplicate and sometimes triplicate sms from different people. And sometimes they would get from me.
Upgraded to Nokia E65, and it still ocassionally happened.
Since then, I've changed phones to the Desire. Didn't notice it, but the first was stolen after 2 weeks, so I got a new Desire and also changed providers. Haven't noticed anything odd yet.
As long as you don't get charged for the additional incoming/outgoing sms, I wouldn't worry.

Thanks,
I have unlimited sms included in my plan so i do not worry about it (i'm more about mms unwillingly sent). It does not bother me that much, but my friends complain about it a lot, that's why i would like to find a solution.

I'd check with your provider. Give them a few "short" words. See if these things are indeed being sent multiple times. IF they are (3 mms to the same person at the same time), then the issue is in their sms handling system.
At the time I had the issue with one provider, we were getting charged for both incoming and outgoing sms/mms. in otherwords, we were getting ripped off occassionally.
But now incoming is free.
EDIT: I suppose your Sent/recieved notfications are set to ON? Keep an eye on them, and see if you get 2 or 3 of the same notifications.