Entire SMS Thread deletes on its own - Touch Pro2, Tilt 2 Windows Mobile General

I recently used Jeyo Mobile Companion to move all my text messages (sent and received) older than a certain date to a seperate folder. Now, at random, when I send a text message, that entire thread of messages will delete from my phone. All my other messages from other contacts are not affected, only the thread of text with the contact I texted.
Of course I did all of this before I took a vacation, and am not currently able to undo the move of messages.
I checked the archive folder to see if maybe my missing threads had been moved to there, but they have not, they are just gone. This only occurs when I send a message, it has not happened otherwise. And it is at random, not every thread deletes. Let me know if you need more details. Oh, stock AT&T ROM, WM 6.5. Thanks.

Nobody else has experinced this? I'd appreciate any suggestions for restoring the lost texts (if possible) and for preventing it from happening again.

Just an idea. Not sure since I don't use the particular software you mentioned to auto delete messages.
The reason for your problem may stem from having threaded messaging enabled. If you have it enabled, this means that in the default WinMo messaging app, you can't delete particular messages. You have to delete the whole thread. It's all or nothing. (Note, it's possible to delete individual messages via Manila)
Disable threaded messaging with Advanced Config tool and see if your problem disappears.

I moved the messages back to the correct folders (sent and inbox) and everything seems to have corrected itself.

Related

Please help I can't see my text messages!

I receive messages, the inbox show a number of messages between brackets, but when I open it is empty, it does not show any messages. Anybody got a clue why? :?:
Duplicate issue needs help
I am having the same issue. I have the ATT fuze, however this is my third one. The first one was perfect until there was a party foul that took it away. The second one had a typing issue so I replaced it. This third one is doing the same as the above poster mentioned. My today screen will show that I have text messages waiting to be opened but when I navigate to the folder there is nothing in it. Performed a hard-reset but the same thing happened. Installed third party software and now I can view the messages and reply. I am not happy with this "bandaid" but it will temporarily do till this can be resolved. Please help.
ROM version: 1.95.502.5 WWE
ROM date: 10/20/08
there may be something wrong with your storage card
the storage card can, by any means, have nothing to do with it. i personally never had such a problem, so i can just guess:
sample situation:
- i receive an sms, i see a notification, with the sender and the first few words.
- instead of clicking read, i press the hardware mail button to open messaging and read the sms
- while having it opened, i delete it.
- i go back to home screen and there is still a message and a notification
now i have confused my phone showing me new messages, although i already read and deleted them.
that is the only way i could think of to even get in that situation.
btw. that is the same thing with missed calls. if i have a notification of a missed call and instead of clicking the notification i open the phone manually and look whose call i missed, i will still have the message on home screen, telling me, there was a call i didn't know about, although i already checked.
please make sure that the description above is not the case.
because that is a general bug/user mistake, since the notification service is not fully integrated in pocket outlook, sometimes it gives out older data if you bypassed it to get to your information. that is normal. next time you get a message, try clicking the notification and click read or save as read, and look what consequences that has in your messaging folder.
if then still there is no message to be found, right after you read it once, it is still probably an error in the communication between notification service and pocket outlook, but then it is not your fault anymore you'd probably have to flash another rom then,
OR
it is something completely different and you need to contact your carrier, that receiving sms doesn't work out for you, that either you get a new sim or other network settings need to be changed.
my solution
I made some changes using advance config and changed portrait and landscape mode to cleartype. the fuze does not work with cleartype in landscape mode. Turn that off and it begins to work.
Text Messages not displayed
I know this is a very old thread but did anyone come out with a solution.
I'm still using my Blue Angel and it's come up with this problem.
I think it was after I received an MMS message (the first I received).

CanĀ“t get text messages in my inbox

My inbox shows 6 messages, but once you clik to enter, it only shows 1K on the right side and nothing ever opens up, the rest of folders seem OK, even new ones. It is something that affects only SMS messages and that I could not repair by reinstalling the program.
Has anyone faced the same problem and found a solution? It is rather annoying when you are abroad, like I am now, not being able to read any of my text messages.
Thanks,
gonz
Slightly different I think, mine would show that I had new text messages but would not display them, the inbox would appear empty, I was using Sprite backup, and discovered that sometimes it would corrupt the mail database after a restore, so downloaded their cleanmail program.
http://spritesoftware.crmdesk.com/answer.aspx?id=141&back=browse.aspx#p17
It will all delete all email accounts, text messages and the MMS account but I don't use mms so not to bothered.
Thanks, will try, although it seems I will not be able to read some txt messages, but looks like the only option.
i never thought cleanmail is so useful.
after restoring from a hard reset, about 800+ messages got corrupt and showed up as 1kB messages that wouldnt ever open.
cleanmail trashed em all just like bubbles.
Thanks a lot! Once my text messages account disappered and it can only be fixed with hard reset. With this program i was able to restore from backup and fix the problem! Thanks again!
WHAT A USEFUL TIP
Hey! This cleanmail thing is fantastic!
WHAT A USEFUL TIP.
I don't know who I want to marry more - spritesoftware for coding the app or bluetba for giving the heads-up!
(time for my injections)
Gog.

SMS display problem after 6.1 upgrade

Hey all,
I recently upgraded my Kaiser from WM6 to 6.1 using the official upgrade tool Vodafone UK supplied me, and all went without a hitch, so much so that I think I'm gonna try out Hyperdragon III while I'm on the "doing funky things to my phone" bandwagon. I have noticed one problem though, and I figure it'll probably be a problem when I reflash too so I'm trying to solve it now.
When I imported all my contacts and SMS messages (which I backed up using sprite), I though it was all fine. I opened my SMS inbox and watched as it built the threaded list, etc, and everything was good until I received a new message. The sender was in my contacts list, and had previous messages in the threaded view, and as intended, the new message added to their "thread". But as soon as it did, the thread had their number instead of the contact name as the title.
I did some experimenting, and this happens everytime I get a message from someone who previously had a named entry in the inbox, but if I get a message from a newly created contact, it works fine.
If I go into a thread from someone who hasn't sent me a post-upgrade sms yet, their name is displayed properly, but when I click on it (which should bring up a screen displaying their details), I get a message saying the number isn't in my contacts and would I like to add it.
Sorry if this has been answered before, I had a look and couldn't see anything.
Any ideas?
same problem too

SMS not saved after restart

I have a problem
My SMS inbox total is 6867
My SMS sent items total is 7230
Im running a Dopod P800W (HTC3300) and Windows Mobile 5
Is there are limit to SMS counts ?
When I restart my phone, my SMS in my Inbox "forgets" all the SMS for that day as if I received none. Same applies for my sent items folder.
As long as I restart my phone, I would lose all the incoming SMS for that day and regardless how many times I restart, it would reset to that amount.
Sometimes, I get lucky and it "remembers" the SMS's but another restart would just delete them all. Its as if changes to the SMS database are not saved.
I have all the SMS's but newer SMS's are not remembered from yesterday onwards.
Any idea?
I think it's an annoying BUG as I have the same issue..
the work around is to make sure the message application is closed when you have finished with it as this sort of saves them...It would seem that if it's running when you restart/reboot phone it looses all unsaved messages so new messages must be seen as unsaved some how.
hope that helps..
regards
Lohtse
lohtse said:
I think it's an annoying BUG as I have the same issue..
the work around is to make sure the message application is closed when you have finished with it as this sort of saves them...It would seem that if it's running when you restart/reboot phone it looses all unsaved messages so new messages must be seen as unsaved some how.
hope that helps..
regards
Lohtse
Click to expand...
Click to collapse
what i managed to find out that a few SMS messages were bugged when I deleted them from the Deleted Items list
this was a few days ago..
I restored using SPB Backup to a date BEFORE deleting those messages and choose not to delete them (for the sake of this bug)
So after a few tests and restarts, I dont have this problem anymore
Looks like I have 2 leave these messages in the Inbox
I have had the same problem, but now, I cant save any thing and every time I receive a text message my ppc restarts after a while.
this happened after I deleted a message from the deleted items folder
(i have 13000 text messages in my inbox and 14000 in my sent items)
what should i do?
hei , this thread is still around
anyways, i did the same thing which got me into this problem
i cant really remember but it was to do with a corrupted SMS in the deleted items folder
the thing is that deleted SMS in the deleted items cannot be deleted forever so i decided not to delete it but just move it back into the inbox (13001/14000) and it worked again
Wow.. thanks jcsy... I did the same thing too
1. Identified the SMS that is bugged (somehow, this SMS appeared multiple times) which I deleted previously
2. Restored it from the deleted folder back into my Inbox
3. Restarted my PDA
Voila! It doesn't give any more errors.... my SMS are all in tact!
The question now is - would this 'bugged' SMS harm anything in our phone? Is it a virus?
i think its an SMS which should be corrupted somehow in the database since its a big one, which we maintain
thousands of SMS's
well, i didnt bother about it and now all my SMS continues to save as normal
glade that solved your problem
but ive got a new problem now instead, which is killing me...

[Q] Sending texts causes crash

There are two people (at least) that I can't send text messages to. One is on AT&T and one is on Sprint so their carrier isn't the issue. And it doesn't matter which sms app I use.
When I use Chomp I get this result: "Unfortunately, chomp SMS has stopped."
When I use the stock messaging app I get this result: "Unfortunately, Messaging has stopped."
There is no existing thread with these people and their cell phone numbers are valid. When they send me texts everything looks normal on their end but I don't get the message.
I am bone dry stock.
Any ideas? This is very annoying and I probably will have the same problem with other people, I just haven't discovered it yet.
I've never heard of this issue before
Sent from my SPH-L710 using Tapatalk 4 Beta
uscpsycho said:
There are two people (at least) that I can't send text messages to. One is on AT&T and one is on Sprint so their carrier isn't the issue. And it doesn't matter which sms app I use.
When I use Chomp I get this result: "Unfortunately, chomp SMS has stopped."
When I use the stock messaging app I get this result: "Unfortunately, Messaging has stopped."
There is no existing thread with these people and their cell phone numbers are valid. When they send me texts everything looks normal on their end but I don't get the message.
I am bone dry stock.
Any ideas? This is very annoying and I probably will have the same problem with other people, I just haven't discovered it yet.
Click to expand...
Click to collapse
Did you accidentally Block them ?
prboy1969 said:
Did you accidentally Block them ?
Click to expand...
Click to collapse
I don't think so. How do I check? When I long press their names in the contact list I see an option to "add to reject list" which suggests they aren't blocked. How else can I check?
I don't think I've blocked anyone. Is there a way to check everyone I've blocked? And on a related note, what happens when I add someone to the reject list? If they call me will they go straight to voicemail or what?
uscpsycho said:
I don't think so. How do I check? When I long press their names in the contact list I see an option to "add to reject list" which suggests they aren't blocked. How else can I check?
I don't think I've blocked anyone. Is there a way to check everyone I've blocked? And on a related note, what happens when I add someone to the reject list? If they call me will they go straight to voicemail or what?
Click to expand...
Click to collapse
Are you opposed to rooting and trying out a ROM? I honestly don't know what's going on, but if it's crashing your sms programs, it sounds to me somehow software or settings related (but I've never seen anything that could do that). Since it's most-likely software related, I'd bet a fresh install would solve it.
But that being said, it's a really bizarre thing to have happened.
I'd try erasing the problem contacts and re-adding them before going too far into it. Very odd problem though, thats for sure!
It does not sound like you have anyone Blocked / Rejected. Did you install any apps before the issue started?
TEAM MiK
MikROMs Since 3/13/11
Honestly, I have never heard of this before. Usually, I would never want to bother sprint tech, but I would go show them and see what they think. That is very odd. Have you tried a factory reset? (Backup everything first)
------------------------
Sprint Galaxy S3 "Supernexus"
Whiplashh Rom
Look it up.
So I'm in a major bind. I realized that the problem was for anyone who I didn't already have a sms thread with. If I send/receive text messages with someone that has an existing thread, it works fine. If they don't have a thread send/receive text fails as I described.
I tried uninstalling Chomp SMS and that didn't help. So I figured there might be some corruption in my text message store so I backed up my sms & mms and then deleted everything. Now I can't send/receive text messages from ANYONE and when I try to restore my text messages it fails. I backed up with two different apps to be safe and they both failed.
At this point it seems like the only option is a factory reset. Does anyone have another suggestion to fix this?
Before doing a factory reset I'd like to back everything up but I'm not rooted yet and to make matters worse I'm on vacation with my Mac rather than my Windows laptop -- so rooting is not possible. I don't want to do a factory reset and lose everything but I can't be away for this many days without the capability to send/receive text messages. Especially since people who are texting me have no idea I'm not getting their texts. FML
Turn on Mobile Data. Update Profile & PRL, Turn off your mobile data.
Backup export your contacts list. should be like a
Contacts.VCF file.
And backup your SMS messages if possible
Go into applications / All Applications > Wipe Data for both messaging apps + Wipe Contacts list.
Turn off your sync for contacts.
Reboot your device.
Open up both messaging apps and tweak / change what ever you need in the settings for both applications.
Turn on your data and reset LTE/CMDA CMDA/EVDO back and forth once
Reboot your phone.
Import your contacts list.
Re-sync your contacts.
Then try messaging them.
If that doesn't work then I have no clue what'll help with your issue being non-rooted.
Spark91 said:
Turn on Mobile Data. Update Profile & PRL, Turn off your mobile data.
Backup export your contacts list. should be like a
Contacts.VCF file.
And backup your SMS messages if possible
Go into applications / All Applications > Wipe Data for both messaging apps + Wipe Contacts list.
Turn off your sync for contacts.
Reboot your device.
Open up both messaging apps and tweak / change what ever you need in the settings for both applications.
Turn on your data and reset LTE/CMDA CMDA/EVDO back and forth once
Reboot your phone.
Import your contacts list.
Re-sync your contacts.
Then try messaging them.
If that doesn't work then I have no clue what'll help with your issue being non-rooted.
Click to expand...
Click to collapse
I tried this, it didn't work.
Now I have another problem. When I try to sync my contacts, after restoring them from the backup, I'm getting an error. The error says "Sync is currently experiencing problems.It will be back shortly." Maybe it will be back shortly but in my experience with a similar problem with calendar syncing a couple years back, this is not so easy to fix.
Any suggestions?
Your firmware and base is updated to MD4 right?
EDIT:
Have you tried Go SMS Pro Using this method?
Download from Google play
Open application and go to settings
Click Advanced Tab.
Click MMS Settings
Checkmark Fill APN Configuration Manually.
Code:
MMSC
http://mms.sprintpcs.com
MMS Proxy
68.28.31.7
MMS Port
80
Force Close application, and then reboot it, and now try sending something SMS or MMS.
Yes, I'm on MD4.
I actually think MD4 may have something to do with this. The first time I noticed the problem was right around the time I installed MD4. It was within a day, either right before or right after. For some reason Sprint pushed MD4 to may waaaaay after everyone else got it which is why I just recently got it.
I tried your Go SMS Pro technique but got not joy. The stock messaging app still crashes. Go SMS doesn't crash when I send messages but nothing is actually sent. And whenever someone sends me text messages I still don't get them.

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