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I was wondering if anyone has actually gotten an unlocked CDMA phone working on the Sprint network and if so, what were the exact steps(for the slow people like me) you took to do so? Thanks in advance to anyone who can offer some enlightenment on this elusive topic. You will be helping a great number of Sprint(decent service, bad phones) subscribers out there.
is it possible to hook a CDMA phone on any network??
i asked a friend who worked at Telus, in canada
he told me that if he would do that he'd get fired right away
same thing when i asked Bell...
Some time ago Sprint announced that it would be unlocking and allowing unlocked phones. I was only wondering if anyone had actually had any luck or experience going through this process. It has something to do with a clear ESN or something. However, you don't see alot of CDMA phones for sale when you shop around some of the websites. Any information that can be shared is much appreciated.
So rumors have been popping up about being able to activate the VZW nexus on Sprint..
http://www.gottabemobile.com/2011/1...vate-verizon-galaxy-nexus-on-the-now-network/
I just went through the chat with two tech people, and a phone call with one other, here's the result:
You: I heard that Sprint is agreeing to activate the Verizon Galaxy Nexus on their network, is there any truth to that? I really want the phone but love sprint service and don't want to change providers.
Vincent K.: I am sorry, it's not possible to activate the any other provider phone in Sprint.
You: So... if I got the phone and called up with the ESN (clean) and went to activate it, they wouldn't allow me to?
You: Even if I had changed the settings on the phone
Vincent K.: Yes.
Vincent K.: The system doesn't allow to other provider phone activate in Sprint.
You: Alright
Vincent K.: Had it been possible, I would have done it for you.
You: Good to know
So I guess that really puts the rumor to rest, ey? Unless you work for Sprint or have someone that works for Sprint do it for you I don't think they will even consider it.
Shouldn't this be in the General Section seeing as this isn't Development? Mod please move.
sanchez said:
So rumors have been popping up about being able to activate the VZW nexus on Sprint..
I just went through the chat with two tech people, and a phone call with one other, here's the result:
You: I heard that Sprint is agreeing to activate the Verizon Galaxy Nexus on their network, is there any truth to that? I really want the phone but love sprint service and don't want to change providers.
Vincent K.: I am sorry, it's not possible to activate the any other provider phone in Sprint.
You: So... if I got the phone and called up with the ESN (clean) and went to activate it, they wouldn't allow me to?
You: Even if I had changed the settings on the phone
Vincent K.: Yes.
Vincent K.: The system doesn't allow to other provider phone activate in Sprint.
You: Alright
Vincent K.: Had it been possible, I would have done it for you.
You: Good to know
So I guess that really puts the rumor to rest, ey? Unless you work for Sprint or have someone that works for Sprint do it for you I don't think they will even consider it.
Click to expand...
Click to collapse
Thanks for confirming what we've already known for years. Care to explain your thought process in deciding that this should be posted in the development sub-forum?
Why is this in development and I haven't heard this rumor. Seems very far fetched.
Sent from my Galaxy Nexus using XDA App
There was a chat log that accompanied the rumor that indicated the representative was positive that it could be activated.
Given that tech, plus your chat log, I'm led to believe neither of these techs can be taken at face value. Someone needs to actually try doing it by calling Sprint or going into a store for us to get any solid indication, and even then I'm sure there are reps that won't even try and tell you that they can't, even if it's actually possible.
I actually switched from Sprint to get the Gnex. I'm a little perplexed since I'm not sure how good this phone would be stuck @ 3g speeds on Sprint.
you can swap sprint / virgin mobile phones, but you cannot swap sprint / verizon phones.
reason being is the sublock/msl programming is hard coded into each phone and not directly swappable between the 2 networks.
Sorry to the devs of the GNX Forum, just so used to posting/browsing in the Development section over at Evo3D that I hit it habitually
Thanks for moving!
I highly doubt this is going to happen.
Sent from my Galaxy Nexus using XDA App
if the radio's where compatable then technically it couple be possible, althrough no LTE till sprint activates it late last year. Just a case of them activating it as the is no sim card in CDMA if am wrong correct me.
Well i know we used to ESN clone the xv6700 and xv6800 and swap between sprint and vzw. I know alot of guys frown at ESN cloning but all im saying is we used to do it and use them on Sprint as well as use Sprint radio softwares on the verizon phones
I just got my G3 and left the country. Voice and SMS work fine, but I can't get a data connetion while out of the country. It didn't work in either the UK or India.
I'm guessing there's some sort of APN issue and I have a call into TMO tech support. The original call was to do #RON#, but that didn't help.
When I swap my SIM to my trusty Nexus 5, data works, so it's something device specific.
I've read about needing to force IPv4 when roaming and I tried creating a new APN with only that changed. One thing I noticed that's different between my N5 and G3 is there is no APN setting for Roaming Protocol.
Any ideas?
Thanks!
did you enable roaming in the settings?
amosconf said:
did you enable roaming in the settings?
Click to expand...
Click to collapse
Yes. One interesting thing is that the data roaming setting seems to reset on every reboot.
I have the exact same problem. Lg g3 t mobile, been to Germany twice in last two weeks and no data. All settings on phone are correct. After many phone calls with tech support, found someone who said they seem to have growing pains with new devices and the more they get feedback and realize there is a phone specific problem they can go to lg . Very frustrating but hopefully gets ironed out soon. I also came from a nexus 5.
That's not too encouraging. I was hoping that I'd have data sometime on this trip so I can actually use my new phone! Since it's new and still in my return window, I'd like a solution before I go home to decide if I should return the phone. I travel internationally a lot and it's one of the reasons I shifted to T-mobile from AT&T.
Tech support has told me they will have some sort of reply within 72 hours so hopefully I'll head something by end of day Wednesday.
jrglasson said:
That's not too encouraging. I was hoping that I'd have data sometime on this trip so I can actually use my new phone! Since it's new and still in my return window, I'd like a solution before I go home to decide if I should return the phone. I travel internationally a lot and it's one of the reasons I shifted to T-mobile from AT&T.
Tech support has told me they will have some sort of reply within 72 hours so hopefully I'll head something by end of day Wednesday.
Click to expand...
Click to collapse
I agree totally !!! Unfortunately we are early adopters of this phone. Tech support told me flat out that it will not be fixed for me while on my trip. I travel internationally for work and not being able to use data for google navigation and train schedule apps has been very upsetting. I will post something here as soon as they get back to me as well.
I've been trying to troubleshoot the tethering and found some interesting things. Looks like in an effort to avoid people enabling tethering without using the pcweb apn, they have broken the international roaming.
I think the problem is that you cannot use an ipv4 only APN. I added a new APN which was an exact copy of the built in one (which you cannot edit) and if I change it to ipv4 only, I get no data (in the US). Data only works when setting it to ipv6 or ipv4/ipv6. I haven't tried to debug this, but I think this could be the problem since when roaming internationally I doubt ipv6 is supported.
I also travel often to Mexico, so this is a big drawback.
Same issue in Canada
I just spent about an hour on the phone with Tech Support. Very friendly, but alas, I have the same issue. A ticket was entered, and she said she would get back to me today. If the LG G3 can't go International, my local T-Mobile store is about to get my returned handset. I'll try something else, I suppose. Glad I found this out within the first week of having it, what with the 10 day return policy.
Of note, the tech support person mentioned to me that I had to create an IPv4 APN (otherwise identical to the existing fast.t-mobile.com APN, which is IPv6).
I also tried selecting IPv4/IPv6, but that didn't work either. Neither GSM nor WCDMA works.
My co-worker here is happily connected on his Samsung Note 3. Frustrating to have a newer phone with a better processor, just to have my boasting neutralized by no roaming. :crying:
If I get a resolution, other than returning home or getting a new phone, I'll post it.
I really hope this isn't the case. I'm deployed overseas right now and get service just fine on my N5. If I can't get data with my G3 when it gets here in a few days, I'm going to be pissed.
Thanks for all the ideas. It's nice to know that I'm not alone in this.
I still haven't heard back from T-mobile and it's at 72 hourse since I reported the issue. I'm on another flight tomorrow to the UK, so if I don't hear anything by the time I land, I'm going to give them another call.
If they can't get this to work or at least give me a timeline for resolution, I think I'm returning the phone and will wait for the N6 (if one exists). Hopefully I can get them to waive the $50 restocking on return since I'm returning it for not working reasons.
jrglasson said:
Thanks for all the ideas. It's nice to know that I'm not alone in this.
I still haven't heard back from T-mobile and it's at 72 hourse since I reported the issue. I'm on another flight tomorrow to the UK, so if I don't hear anything by the time I land, I'm going to give them another call.
If they can't get this to work or at least give me a timeline for resolution, I think I'm returning the phone and will wait for the N6 (if one exists). Hopefully I can get them to waive the $50 restocking on return since I'm returning it for not working reasons.
Click to expand...
Click to collapse
This is a pretty big bug, I can't believe no one tested this before launching the phone. I sold my N5 a day after I got the G3, so if I were to need my roaming while abroad I would be SOL too. Not sure if I want to return it yet, once we get a custom ROM I'm sure we'll be able to get around this.
If it were me, I'd trade out to a different phone before I left for the UK. Still within the 10 day return period, so there's no penalty, and so you have data abroad.
jrglasson said:
Thanks for all the ideas. It's nice to know that I'm not alone in this.
I still haven't heard back from T-mobile and it's at 72 hourse since I reported the issue. I'm on another flight tomorrow to the UK, so if I don't hear anything by the time I land, I'm going to give them another call.
If they can't get this to work or at least give me a timeline for resolution, I think I'm returning the phone and will wait for the N6 (if one exists). Hopefully I can get them to waive the $50 restocking on return since I'm returning it for not working reasons.
Click to expand...
Click to collapse
mattspammail said:
If it were me, I'd trade out to a different phone before I left for the UK. Still within the 10 day return period, so there's no penalty, and so you have data abroad.
Click to expand...
Click to collapse
I'm already in India, so it's not another trip. I'm home on Sunday evening, and Monday will still be within 10 day. I didn't really need a new phone, but what sold me on the G3 was the 3Gb of RAM and bigger battery. My N5 is sluggish and the battery doesn't last all day with all the software I have installed.
I wanted to post an update. I hadn't heard anything from TMO so I called them back to check on what's going on. I'm now in the UK and still have the problem (again). They really gave me the runaround this time saying that they needed to file a new ticket since my original ticket was filed for problems in India. They also told me that enginnering had responded that there were no roaming partners in India, which is just false. I kept mentioning that other people are having this issue in other countries and mt Nexus 5 worked just fine.
At the end of the call, they did file a new ticket and escalated to some other support team to resolve. I'm really not hopeful anything will happen before I return to the US. I told them I'm flying home on Sunday and that if I didn't have resolution, I would be returning the phone upon return.
If something happens in the next day (the timeframe I was told I would get a response), I'll post another update.
Guys use this apk offlune apn database
Sent from my GT-S5367 using xda app-developers app
musiklover said:
Guys use this apk offlune apn database
Sent from my GT-S5367 using xda app-developers app
Click to expand...
Click to collapse
That won't work for this issue. I have a TMO US SIM and my free international roaming isn't working. The phone is locked, so I can't get another SIM.
To all having this problem - I am having a similar, but different issue. I just purchased a brand new T-Mo USA G3 yesterday. I run it on a T-Mo MVNO (Roam Mobility) since I don't live in the US. Voice works fine, I can see I'm on the "Roam" LTE network (which is really just a T-Mo USA LTE network), but no data. Proper APN is inserted and the SIM gets LTE data in the same location on my Moto X.
In the meantime I unlocked the G3 fully, no change.
Finally tried changing the network to WCDMA / GSM only and...I have data.
No idea why T-Mobile is blocking LTE when not on T-Mo itself. Will try in Canada tomorrow but expecting same results as everyone else, but will be interesting to see if it runs on HSPA+.
I tried disabling LTE and creating a new APN with IPv4 and after about 15 minutes powered on, still no data. Then I tried WCDMA only and still no go.
Latest update:
Just got off the phone with support again. The engineering team came back saying this was a handset problem and there are no known issues. I just did a full reset under direction of the support guy and still nothing.
I'll be returning the phone next week when I return to the states.
The support guy also said he will be posting on the TMO message board for other people to post issues with roaming. When that comes up, please post so they understand this is a wide-spread issue.
Maybe I'll rebuy the phone after I know the issue is resolved or by then there might be something better...
Quick update - just arrived back in Canada, and pleasant surprise - full LTE data on Fido! Just had to manually add the APN.
What is the proper procedure to unlock an att s9 to use with another carrier?
Thanks.
Just to clarify. This phone was purchased from Samsung directly with the new $150 discount for Att branded phones.
RossTeagan said:
So the phone is bought from samsung but lock on att?
Try the following to check if your phone is network locked be sure you really need to unlock it (otherwise, I don't think you need to unlock it).
1. Insert a GSM SIM card from another network (a non-AT&T SIM, liek Cricket ot T-Mobile)
2. Try placing a call
If your phone manages to connect and make the call with this other SIM card, then you won't need to unlock it, as it's already unlocked. And if the phone is locked, I recommend you check with AT&T, given that this phone is not tight to a contract.
Click to expand...
Click to collapse
I don't have the phone yet (2 more days,) but I did an extensive Google search, and it seems like this particular phone will be sim locked. It's paid off outright, no contract or anything, but there were several heavy discounts like $150 off msrp and another $150 off for trading in S6.
My Google search gave me two possible options -
1) Talk to ATT and ask to unlock,
2) Use an unlock site, like DeviceUnlock, pay 20-50 dollars for them to obtain and send an unlock code to you.
As for #1, I saw a post where a guy complained that talking to ATT and Samsung was useless to him in a similar situation - each company sent him to the other one to get it unlocked, so he got nowhere with this option.
Also, I saw a few posts that said that a locked phone may have to be activated on ATT first and used for up to 40 days before ATT will unlock it for you. What would happen with this Samsung bought phone though?
And for #2, I just don't know how this kind of business works - you send them IMEI and the locked carrier info, pay money, and a few days later, they send you an unlock code that you can enter yourself.
Is it safe? How does it work exactly? What if there's a problem because the IMEI is not actually registered on ATT because the phone was sold by Samsung?
I have many more questions, just because I don't know what I am talking about, but the bottom line is this. What should I do?
Thanks.
AS your phone is paid off and there is no contract on it, you should stick with your first option: ask att to unlock it but as you said you will need an activated phone, so you will need to activate the phone with att, however, you should go to them immediately and not wait for 40 days. While Samsung locked the phone, the actual company who controls the lock and who has authority of unlocking it att. So don't let them fool you to go search the code somewhere else.
Also, there is a law in the US that forces operators to unlock your phone if there are no debts or contract on your device. So keep that in mind.
Regarding third parties, they are a shortcut and you just have to provide them the devices IMEI and network lock. They, in turn, will look for the unlocking code for you. And if there are issues, as you said, I think you can ask for a refund (so if you decide to go for such a service, first make sure they have a money back guarantee).
TLDR Go with att, they should (have to) provide the unlock for you
Hi nabbed,
did you manage to unlock it?
what did you do in the end?
Giskardors said:
Hi nabbed,
did you manage to unlock it?
what did you do in the end?
Click to expand...
Click to collapse
I called ATT, spoke to tech support. The tech said that since I had no history/account with ATT, they had to make one to verify that the phone IMEI was clean. He created a new account - name, address, phone, email, imei etc info. He created a support ticket (and gave me its number) for sim unlock. He said that I should receive an email within 48 hours that would either tell me that I cannot unlock or will come with the unlock code (if it is decided that I should be able to unlock.)
I tried using their default web service for getting an unlock https://www.att.com/deviceunlock/#/unlockstep1 but that thing doesn't work - the Next button cannot be clicked.
If unsuccessful, I am considering going and talking to a retail ATT store representative directly. They probably don't know much, but perhaps they can be more convincing on the phone with ATT.
Third option is trying one of the unlock websites.
So I had to do this with my S9, same kind of situation as you (I have T-Mobile service, received an AT&T locked device).
As you know, the web portal won't work. AT&T never entered your IMEI in their database, so as far as THEY are concerned, your phone doesn't exist.
Call tier 2/advanced tech support and have them create a case with the Device Unlock Team. GET A CONFIRMATION NUMBER. You should receive an email confirming that the case was made.
48-72 hours later, you SHOULD have an unlock code. Should. This is AT&T, and they don't know their ass from their elbow. It took me 2 weeks.
Device unlock services didn't work, as the IMEI has to be in AT&T's database for it to work correctly. They'll just (hopefully) refund your money when it fails.
Don't go into an AT&T store. As a former AT&T retail employee, I can guarantee you, those employees are dumber than a bag of wet hammers, and have no way of helping you with this, whatsoever. In addition, since you're not BUYING anything, they're not going to help too much even if they could.
Good luck. It will work for you eventually.
entropism said:
So I had to do this with my S9, same kind of situation as you (I have T-Mobile service, received an AT&T locked device).
As you know, the web portal won't work. AT&T never entered your IMEI in their database, so as far as THEY are concerned, your phone doesn't exist.
Call tier 2/advanced tech support and have them create a case with the Device Unlock Team. GET A CONFIRMATION NUMBER. You should receive an email confirming that the case was made.
48-72 hours later, you SHOULD have an unlock code. Should. This is AT&T, and they don't know their ass from their elbow. It took me 2 weeks.
Device unlock services didn't work, as the IMEI has to be in AT&T's database for it to work correctly. They'll just (hopefully) refund your money when it fails.
Don't go into an AT&T store. As a former AT&T retail employee, I can guarantee you, those employees are dumber than a bag of wet hammers, and have no way of helping you with this, whatsoever. In addition, since you're not BUYING anything, they're not going to help too much even if they could.
Good luck. It will work for you eventually.
Click to expand...
Click to collapse
Thanks.
The tech guy didn't say what kind of a support ticket he created. It may have been a general support ticket, or maybe he referred me to the unlock team directly, I don't know. He seemed like he understood perfectly what I needed. Anyway, the ticket format is like this - cm10230128_122673352, does that look right?
I have received an email confirmation that the call was made, but not that the case was created yet. The call ended at 5:30pm CDT on a Friday night, so maybe it would take until Monday to get a confirmation?
nabbed said:
Thanks.
The tech guy didn't say what kind of a support ticket he created. It may have been a general support ticket, or maybe he referred me to the unlock team directly, I don't know. He seemed like he understood perfectly what I needed. Anyway, the ticket format is like this - cm10230128_122673352, does that look right?
I have received an email confirmation that the call was made, but not that the case was created yet. The call ended at 5:30pm CDT on a Friday night, so maybe it would take until Monday to get a confirmation?
Click to expand...
Click to collapse
Maybe it will take up to tuesday. That's the limit
Im going to the US for 2 weeks, I dont know if i'll be able to unlock it on time, but If I order it I'll get it on the 2nd week.
I really hope you can unlock it!
Keep us updated
Update:
Got the unlock code in an email. The instructions say "Please allow 24 hours upon receipt of this notification to complete the unlock process." Not sure what that means, gonna try to unlock tomorrow with a project fi sim.
Update2:
Phone unlocked fine with a Project FI sim card and connected to T-mobile.
We're on the same boat!
I'm also on Project Fi and I received my AT&T S9 today.
My IMEI was found in AT&T's database and I just submitted the unlock request.
Do you experience any issues when using S9 w/ Project Fi?
zenlifexxa said:
We're on the same boat!
I'm also on Project Fi and I received my AT&T S9 today.
My IMEI was found in AT&T's database and I just submitted the unlock request.
Do you experience any issues when using S9 w/ Project Fi?
Click to expand...
Click to collapse
I just used the Fi sim card to facilitate the unlock procedure (the S9 is not mine, it's for a friend, and I am just setting it up.) I just looked at sim status in the options to confirm that provider was T-Mobile. In my research, I read that using Project FI T-Mobile was no different from any other unlocked gsm phone using T-Mobile. You will lose all Project FI apps because they don't exist with non-Google phones. There will not be carrier switching between T-Mob, Sprint and US Cell, and there will not be wifi calling. But if your T-Mob service is already good, there shouldn't be a problem.
As as side note, my own FI service is kind of awful. Ever since Google introduced "preferred partner" feature, where a FI phone would connect not to the strongest signal carrier but rather to a particular carrier, in this case Sprint in my area, I have had really bad sound quality.
US Cellular has best towers in this area, with signal strength of -70-80 db or so, while Sprint has crappy towers with signal strength of less -100 db. Yet I am constantly connected to Sprint with crappy sound quality because they are the preferred partner here. I have to constantly to remind myself to manually switch to US Cell if I'm to make a lengthy phone call.
Good luck.
I've tried using shortcut master and accessing the telephony bands settings in the Red Magic 6 settings that isn't viewable. So far, no luck. I tried setting it to evdo, cdma, etc.
Anyone find a fix or have found a workaround for this?
I'm having the same issue. So far I have stumped the techs at my local Verizon store and also tech support. I have an escalated ticket with phone support so hopefully I'll get some answers. In the meantime someone on reddit mentioned when they got a new SIM card it worked. They were going from an old 4G phone SIM to a 5G. This was my situation but did not fix it for me. Worth a shot if you haven't tried it yet.
Your never gonna get sms working properly on Verizon.
WR-3N said:
I'm having the same issue. So far I have stumped the techs at my local Verizon store and also tech support. I have an escalated ticket with phone support so hopefully I'll get some answers. In the meantime someone on reddit mentioned when they got a new SIM card it worked. They were going from an old 4G phone SIM to a 5G. This was my situation but did not fix it for me. Worth a shot if you haven't tried it yet.
Click to expand...
Click to collapse
Update: I talked to tier 2 tech support at Verizon and had my ticket escalated to the Network Repair Bureau. From what it sounds is that they need to enable CDMA less on the Red Magic 6 but aren't able to until the device is added to their list, which they are going to do. ETA is 1-5 days.
The tech said they had a ticket exactly like this before and were successful so there is some hope here. I'll continue to pursue this and update again once I have more.
WR-3N said:
Update: I talked to tier 2 tech support at Verizon and had my ticket escalated to the Network Repair Bureau. From what it sounds is that they need to enable CDMA less on the Red Magic 6 but aren't able to until the device is added to their list, which they are going to do. ETA is 1-5 days.
The tech said they had a ticket exactly like this before and were successful so there is some hope here. I'll continue to pursue this and update again once I have more.
Click to expand...
Click to collapse
Good luck with that. Vz are diks with non approved phone. Another way around it, is activate a one plus, and they will add CDMA less instantly, then pop sim in rm6
bs3pro said:
Good luck with that. Vz are diks with non approved phone. Another way around it, is activate a one plus, and they will add CDMA less instantly, then pop sim in rm6
Click to expand...
Click to collapse
If it comes down to that, I'll give it a try. I don't have a One Plus on hand but maybe I can get them to try it at the Verizon store.
Can you even get Band 13 on this phone?
RealSaiyanAS said:
Can you even get Band 13 on this phone?
Click to expand...
Click to collapse
Nope