Tmo TP2 Shuts off all by itself. - Touch Pro2, Tilt 2 Windows Mobile General

I have a t-mobile tp2. I put on the htc 6.5 firmware on and it was working very well. All of a sudden, i come to use the phone and it's turned off. I can't even turn it on. I have to take the battery off and then turn it on. I thought something with the firmware was corrupt so i loaded a different firmware. Same thing! Happens about once a day. Sometimes i can go a day or so without it doing it. Is my phone bad? Any advice? Thanks!

Before you upgreaded to wm 6.5 it was the same way?

I've got an EU version with the stock HTC 6.5 upgrade which happens to be connected to TM UK. I too get these occasional lock-ups but I don't think the phone turns off, just refuses to wake up (had one today and the green LED notification was still blinking) - again a battery removal and soft reset is the only cure.
I've been getting less since a hard reset last week but still once every few days - somewhat annoying!

My touch pro 2 does the same thing. Except i have narrowed down the symptoms to after the phone goes on stand by for 3rd or 4th time. It doesnt turn off it actually goes into like a stand by that it can't come out of unless you soft reset the phone. Which is really weird. I am running 6.5. i have replaced everything and can not figure out what is causing it to do it. i have cooked so many different roms with no luck. I am also using build 28002. any help please!! i hate to have to soft reset my phone every 15 minutes or so... very annoying.

Related

Random power-offs? wtf?

I've been running Black 1.2 for some time. Love it. Never soft reset. Only hard reset it once. I'm using a Cingular 8525. What's weird is that it powers itself off randomly lately. 3 times in a row. It was pretty hot outside when it happened, so don't know if the heat caused it, but the screen would just die and turn off. Anyone have this happen? Any ideas as to what causes this powering down? The battery is full. It was just super hot out? Hmmm.
I would suggest you upgrade to a newer rom dude
take a look in my guide thread which has the latest ROMs listed.
mrvanx said:
I would suggest you upgrade to a newer rom dude
take a look in my guide thread which has the latest ROMs listed.
Click to expand...
Click to collapse
I considered it, but since Black 1.2 was released, I never had a problem with it. Very stable. Could it now after all this time just all-of-a-sudden cause random power-offs? Also, I noticed the device likes to power-off when I slide the qwerty keyboard out and lock it in place. Not every time I open it, but it has happened a few times now. ROM related? Let me know. I'll probably up to a newer ROM tonight.
Thanks.
-fin
Ok, update: Seems that EVERY time I slide out and lock the qwerty the device shuts off when I go to reply in a messgae using Palm SMS Threader. Is it the device or the app?
I had the same problem with my old JAMin (Prophet). I would keep the phone in a case and then wonder why I wasn't receiving any calls, then check and see the phone having turned itself off. Reloaded it with a different ROM and the problem went away.
Yeah, that's happened a bunch of times now. Just recently did I hard reset my device, and all was running great like before. Just all of a sudden am I having this issue with power offs and the qwerty kicking the phone off when I open it.
I have the same problem and I have come to one conclusion because I can repeat it.
If you are closing or opening the keyboard, but you do it quickly (like slamming the keyboard shut or open), it will turn off. Also, if you squeeze it while it is closed, it turns off. And I have made sure im not hitting the power button.
Try it and see what happens.
Yeah, it does it when you slide it out really fast. Noticed that. Haven't been able to repeat it every time, but the times it does shut-off, its from sliding it open fast. Now to understand why this happens, since it didn't do this in the past.

Bluetooth Stack Died...? Or Hardware?

The bluetooth on my hermes suddenly stopped working. In the COMM manager its X'd out and when i press it nothing happens. Stays off.. any ideas?
Any stacks i can flash or things i should try before calling warranty return?
I dont feel like calling ATT... this is my 4th hermes in 3 months. And they all had problems.
Pop the battery out and leave it out about 1 minute. Pop it back and once you are fully booted, turn it on again. This has happened to mine 3 times so far and only started doing it about 2 months ago (had the phone a year so far).
I have no idea why it happens, but that's how I have to fix it.
euth said:
Pop the battery out and leave it out about 1 minute. Pop it back and once you are fully booted, turn it on again. This has happened to mine 3 times so far and only started doing it about 2 months ago (had the phone a year so far).
I have no idea why it happens, but that's how I have to fix it.
Click to expand...
Click to collapse
Yeah.. well i've already hard reset the phone and the problem is still there.. I might try a wm5 rom a little later on. Any other ideas?
Which rom version are you using? With 3.60, the following happens:
After a reset (soft or hard) you can turn on and off bluetooth using comm manager. After a moment (quickly...) when turned off you cannot turn it on again. It stays"crossed". The only way to start it again is to soft reset. The solution? Let it "on" all the time. (I did not notice this problem with 3.57 roms)
Bergerac56 is right.
But you could make turn it off after the device starts up (and it is already on)
just make sure its on again when you hard reset

Artemis crashes - battery problem?

Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
bobybravo said:
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
Click to expand...
Click to collapse
Thx, I'll try that. However, even when the sd card is removed the crashes occur.
Just had another crash....connected via usb to my pc: after 5 secs screen faded to black. I had to soft reset. After that some 'invisible window' was blocking the start menu. Closed it (via the close button top right) and got the start menu again. Re-connected to usb and is ok until now....
I also see 173mA of drain.
I had the same problem.............and i change back to the original swedish wm6 rom and it was better for a couple of days, then got worse started to freze fade out until one day it "died" now i can only get into bootloader but cant boot any roms not the original swedish rom (wm6) or any other rom, in boot loader it only says IPL 3.13.0001 SPL 3.13.0001 no gsm or other stuff but when conected to USB it says usb, I tried the SD flash to but no good so my sugestion it that u see to that ur device is "open spl" if it take the same route that mine did.
(i change to a brand new battery when the problem where starting but taht didnt help.....)
I guess now as i understand it my only hope is to find the original shiped rom wm 5 swedish rom?! and try if that will flash onto my device.
i hope u dont get the same problem as me.
Only problems, no solutions...
Mine (p3300; Black&Blue v5) got a new Battery, new SD-Card. Did´nt help. I removed the SD, removed SIM, loaded the battery, then turned it on again and from now on it´s sometimes booting, sometimes not. If it´s booted up (after long time lying with removed battery) it doesn´t live long enough to flash it with another (old) rom.
Now it´s lying next to me, with all this expensive accesoires, doesn´t talk to me and say what the problem is. My Provider called me and asked if I want a new one.
Again HTC? I love the functions of WM...
I have the same problem with my Dopod M700 (Love)
But mine doesn't freeze it just auto soft reset itself... i don't know whats going on... somebody please help.
Changing to different ROM doesn't solve the problems... put back the original factory ROM also doesn't help.
Here still the same problem.
I've upgraded the radio to 03.21.90: now WIFI isn't working anymore and the phone still 'crashes'. I'll change it to 03.18.90 and see what happens.
I've emptied the battery several times (until bootloader switches off) and recharged with the original AC adapter. Did a hard reset on battery 100%: problem remains.
There are several threads with the same problem. I didn't find an answer, exept maybe to replace the motherboard.
I really wonder if there's anyone who knows what is causing the problem.
It could be the graphics card (screen fading) or the battery/charge chip...no idea.
I've also noticed that when a crash occurs, it often takes some time until it boots again, as if the Artemis needs to 'cool down'.
System Crash
PeteNewt said:
Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
Click to expand...
Click to collapse
I'm having exactly the same problem which happened after I upgrade from Artemis love 32 to 33.
I have tried everything mentioned here, changed th Rom 5 times, went back to the Ship Rom, but the system keep on crashing.This is the second time this is happening to my Artemis. The solution at the first time was replacing the motherboard and nothing else, as it has worked fine after that.
I posted my problem in another thread here but no solution yet. Four days back and after I got enough with it, I took my Artemis to the HTC work shop and they told me that they couldn't find the reason for the crash, and the only way to solve the problem is to replace the motherboard which will cost me too much.
Strange it happens to several phones, and more or less in the same way.
I've changed my Rom to B&B 5.0 now. Still same problem.
Wifi isn't working at all anymore: tried several radio versions, none brings back the wifi. Is this the end of my Artemis?
Me 2
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Maart84 said:
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Click to expand...
Click to collapse
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
So...installed B&B 5.0 (thx Tom ).
I did several complete 'battery charging cycles'.
I formatted my SDHC card.
It seems to me that it crashes less now (only once yesterday, not yet today).
Wifi seems to be definitly gone.
It probably isn't SW-related, but why would it crash less now than before?
I think that the most probable cause would be the chip that handles the battery status.
Let's hope that the chip somehow got resetted with the charging cycles.
No luck....it crashed all the time yesterday.
It seems that it happens more often when it is in my pocket (temperature related?).
When it lies on the cupboard it seems that it stays ok...again very strange.
Also while charging the battery status was 48%. I removed the charger and the status jumped to 100% :s.
Does anyone know how much it costs to have the MB replaced?
MDA Compact III
Hi!
I had the same promlem with my MDA Compact III!
I think it's a hardware problem. I tried so many roms, original, and cooked too... change the battery, clean the motherboard, but didn't help.
I was nervous, take out the battery for 5sec then reinstall it and took it in the refrigerator (NOT IN THE FREEZER!!!) for about 10minutes!
The result: don't crash about 1 hour!
So i took it back for 1day. And now, it works 2weeks continously, with no crash.
But unfortunately the battery (also the new one) holds the charge only 1day.
ElVikin said:
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
Click to expand...
Click to collapse
Same problem here. I called HTC, they picked up my device, replaced the inside (motherboard) I guess because my device has a different IMEI number now. Very quick service, within one week my device was at my desk again.
I had similar problems.
had my HTC repaired (new MB)
problems remained the same.
after two repairs I received a new device and even that did not solve my problems.
Up till I bought a new battery
now he is working perfect again!
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
just get a new battery and it hopefully will do...it solved my problems...first time i hat the issue....right now i'm having it again...and it seems like the battery
you say it stays like that or 2 days...try running some heavy apps like igo or something other which is memory and battery consuming..it will probably crash..if it does...i'm 95% sure it's the battery
Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
velhote said:
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
Click to expand...
Click to collapse
Thanks for replying, it seems that the problem has fixed itself. i put it in the original charger for about 3 or 4 days. it still crashed a couple times just reset with the charger connected put it back. i now just disconnect it from changer (2 days) (after 3 or 4 days in the charger) without any crash. runned tomtom for couple or houres?
i also turned the phone function off and removed the simcard.
hopefully it will keep running and then i gonna try to put my simcard back in.
Thanks
Fill
-----
Ok it crashed already again

XDA Orbit not running right

My XDA Orbit went crazy today, first I couldn't start him at all, he wasn't react on "power button". After few attemts he finally started. I connected him to PC but he turned off after couple minutes. From this moment I can't start windows, it stops at starting screen (with IPL, SPL, GSM, OS). After a while screen starting to quakes (like a low frequency on CRT). I tried hard reset, it won't help and run it in bootloader mode but Orbit just reset.
Additonal info:
IPL 3.04.0001
SPL 3.04.0000
GSM 02.67.90
OS 3.4.0.0
ROM: Original WM6 from O2
Can anyone help me?
Have you tried a different barttery?
No, I didn't. I don't know anybody with artemis to borow another battery.
EDIT: I checked battery voltage, it's about 3,85V and now i noticed something, on battery sticker is printed it is for ARTE160 3.7VDC-1200mAh but on the phone it's printed ARTE200 5VDV-1A. Is that can cause the problem?
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
flisak said:
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
Click to expand...
Click to collapse
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
I bought a new battery but phone still turning off and freezes. Now I can't even turn it on, sometimes it starts but screen slowly fades away and after few seconds its only black screen with black light. It's propably a hardware problem but what?
EDIT: I started it, working fine when it's connected with pc but when I disconnect it freezes after couple of minutes.
flisak
open the device and check the screen is connected propperly, piss easy, just be very carefull.
if this does not work buy a new LCD.
Hi, I have the same problem with my Artemis, did anyone find a solution? Can be a problem with the LCD?
And plus one here. The device always turn off, and is difficult to turn on again. Rplaced battery and is the same.....
I've got an XDA Orbit that periodically hangs (full black screen and occasionally this seems to drain the battery very quickly). I've taken it apart and reseated the connectors and these all look ok.
Seems to happen when you're taking it out of a pocket to answer a call etc. Sometime it just requires a soft-reset but occasionally it just doesn't respond. In these instances I have found that twisting it slightly across the diagonal (top left to bottom right bending back slightly) and then resetting the device seems to bring it back to life and it's ok for a few hour/days again. If I leave it alone, i.e. not in my jeans pocket - it's fine, so think it's hardware related but not sure which bit is faulty - screen, touch-screen, mainboard etc.
If I bend it the same as above when it's working the screen goes screwy and causes it to crash so think it's definitely this is what's causing the device to crash. However, the clock seems to keep going (I'm assuming so as in most incidents it doesn't seem to lose the correct time - although I might just be seeing the problem the instant after it has crashed) so don't know whether the mainboard is still ok.
Just thought it might help some if you try the slight twisting described above to see if that helps with these to get them working and if anyone has any ideas how I can work out which bit of mine is faulty I'd be grateful.
when I try to flash the ROM 6.5 for my HP3300 after 4% flashing it restrats again. Pls help me out. I think this problem might be with my Ext_ROM. How to unlok EXT_ ROM
what is the best touch rom to use for my xda orbit. and where can i get it
lohtse said:
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
Click to expand...
Click to collapse
what is the best touch rom to use for my xda orbit. and where can i get it
Well it seems that I'm having similar issues with my Orbit.
I've been having problems with it for a few weeks and they seem to be getting much worse now.
Occasionally it would just lock up and freeze, but after frantic tapping it will unfreeze itself and continue working fine. But over the past few days it's been locking up regulary. Removing the battery was the only way to get it going again.
But now it just won't do anytihing. As soon as I start it up I either get a white screen (it phases in during the splash screen), or it'll start up, freezes after a few seconds, then eventually switches itself off. Hard resetting it makes no difference at all. Changing the battery didn't work either. I always keep it on charge overnight, could that be the problem? Maybe I'm just overcharging the battery (if that's even possible).
Note: As I've typed this, I've switched it on again only to find the battery's flat, even though it's been off for most of the day (I gave up trying to start it up). The battery usually lasts for the whole day - maybe even 2 days if I don't use it much. I had it on charge overnight as I said.
I'll try another battery to see if that works. If not then what can I do?

Touch Pro 2 Turns off randomly

I have this new T-Mobile Touch Pro 2. I currently have the Stock European ROM (6.5) on it. Before that, I was using the TMO 6.5 version. My problem is that the phone randomly freezes/dies/turns itself off while sitting idle. And every time it happens, I either have to soft reset it or take the battery out and put it back in to turn it back on. Simply pressing the power button doesn't do anything. Funny thing is that this phone is a replacement that was sent to me by T-Mobile because my first device was doing the same thing (which I had for about a month). T-Mobile tech support was just as lost as me. Can anyone here help me?
I have the exact same problem! Have you found a solution or at least learned the cause of the problem ?
Phone turns off ramdomly
Hi
I have the same problem the phone is shutting down ramdomly without any warning and i have to use the power button to turn it on again
any solution guys ??
Did you task29 the rhodium before flashing the new rom?
Sometimes flashing the new rom doesn't clear the memory properly leaving traces of old files to foul up the operation. Flashing task29 before flashing a new rom will stop this.
After you flash task29 there will be NO os on the rhodium. You will need to pull the battery, Put it into bootloader and then flash new rom from PC or use sd card method.
Cheers...
I have exactly the same problem, 2-3 times a day, I need to soft reset it. The phone was working well until I moved from 6.1 (original) to 6.5; I believe the new radio has issues. Any recommendation, flashing the radio does not solve the problem.
I used to have 1-3 SODs a day. Now I have only one SOD a month. My solution was to remove compact framework 3.5 and that weathersolution where you can add new cities. By the way; I upgraded to WM 6.5. Before the upgrade I had no SODs.
Sorry to bring up an old topic, but I recently acquired a Touch Pro 2 (RHOD100, original HTC model) and having exact the same issue. There's no saying when it's happening, but always during an action. Had it when pressing the End key after a call, when pulling the Usb cable from the device, and during other things too.
Hardware seems fine, battery is firmly in place and contacts are fine, and clean.
Having factory WM 6.5 Rom on it. And like mentioned before, I also do have Compact Framework 3.5 installed since it's required by some of my software.
Anyone ever found a solution that's confirmed to solve the issue?
I'm sorry for bumping up an old thread but after doing a search this was the first one that was listed which isn't 'That old'. I have just bought one of these phones, brand new, from factory. It comes with windows 6.5 and runs the OS version for the phone is - 5.2.21887 (21887.5.0.86) The phone seems to randomly just shut off without notice and to be able to turn it back on again to use it, I've got to take the battery out and put it back in again, then it will be able to turn back on. When the phone does enter the state of completely turning itself off. I have noticed that my notification LED light does flash green, I don't know why it does this. But if anyone has some help for me to sort this problem out and enable me to use my phone perfectly then that would be great!
Yet again, sorry for bumping up an oldish thread

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