Hey everyone. I was wondering if there was a fix for this? When I enter in my exchange account information and click to make sure the password is saved, I often have to reenter the password at times when I don't have reception and the phone isn't connected with the exchange server. Is there some hack where I can make it not request the password at these times?
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When my m2000 syncronizes with my pc it pops up with an exchange server password which i don't know, can anyone help me on how to stop it from popping up? :?
If it is asking you for an exchange server password, you must be tring to sync with a server. If you car not syncing with a server simply de-select this option in activesync.
If you are syncing with a server, your password will most likly be your network password, that you use to log on to computers, or retrive email.
you need to ensure your settings are correct. check with your system admin that your password is corect, and try typing in the domain name without the .com or what ever your company uses. also check the save password box.
without going in to to much detail, your user name can have several diffrent formats. ususal something like this DOMAIN\username or [email protected]. depending on the format you use for the username you may or may not need to make sure that the domain name box has the .com
I'll try that thanks
I checked off save password in the email account setup. I'm using .mac for my email. Whenever it goes out for my mail it asks me to enter my password, I usually have to enter it at least 3 times before it actually will connect and get my email. Even if I try and send email from this account it asks a few times for my password before it actually sends the email. I've deleted my account and started over, but the same things keeps happening. I just want to fetch my mail with not interaction from me,lol.
When I setup my aol mail I didn't use the AOl from the list of accunts (if I did it would never work), I used imap/pop and it works fine now. It doesn't ask for a password.
My .mac is the most important, anyone know a way to get my password to stay saved? So everytime it gets my mail, or I try to send a mail I don't have to enter my password around 3 times?
Am I the only one experiencing this? Any workarounds?
Got anything odd in your password? Like spaces or punctuation?
no, it's actually the same exact password as my aol account. That never asks for a password, only my .mac asks.
I was able to setup my email on my t-mobile, and now it does not ask me for my password
Today i set up my orbit to sync with my work email and calender. Everything worked brilliantly apart from my orbit forcing me to enter a password in the 'Lock' function in settings.
So every time i turn on my orbit i am prompted to enter my password, this realy annoyed me so i deleted my work email account hopeing to un-prompt the password every time i turn on the orbit.
In 'Settings' 'Lock' the prompt if unused box will not untick.
Any ideas apart from a hard reset?
Thanks in advance for any assistance.
Mark.
Hi,
Change the 'password type' to: Simple PIN.
This would allow you to untick the 'Prompt if device unused'
kiwi992.
Thanks Kiwi, but ive already tried this and just tried again. When i select Simple Pin, it will not allow me to enter a simple pin password or uncheck 'Prompt if device unsued'.
Hi,
I'm surprised to hear that your problem still persists.
Personally, I haven't synchronised my work e-mail and calendar. However, the suggestion that I made was exactly what I did when faced with a similar problem to yours and it worked for me.
Maybe it's got something to do with the synchronisation. What do you think? The Exchange Server at your place of work, perhaps.
I don't think that simply deleting your e-mail account on your device (as you did), would make much difference. Remember that you've already synchronised the device: e-mail account, password and all, with the Exchange Server.
Here's my suggestion:
1. Synchronise (again) with Exchange Server, re e-mail and calendar.
2. Now enter a 'Simple PIN' password (note: if the system would not allow you to use a Simple PIN password, enter a 'Strong alphanumeric' password).
3. Try to access your e-mail or calendar (you should be able to). This is just to test it.
4. Exit your e-mail or calendar
5. Now, de-synchronise
6. Finally, go into your device and change the password type to 'Simple PIN'
7. Then, untick the box next to 'Prompt if device unused'
I think that doing a hard-reset should be a last resort 'cos you need to know how to deal with this problem, for the future.
Let us know what's happening.
kiwi992.
Thanks again kiwi, i would try your advice but have already hard reset device after a few days of frustration in entering password just to use device. Im not bothered anyway about using my own device for work email. I read this thread http://forum.xda-developers.com/showthread.php?t=305859&highlight=undo+password and decided to hard reset.
I may (when i get around to it) try my exec with work email and calender and then follow your advice.
Cheers.
Hi,
Glad you are sorted.
At least we were thinking on the same lines as the thread to which you referred.
kiwi992.
So I just hard-reset my phone and I entered my email info (username and password) at the start of my phone. Now it keeps popping back up every 5 minutes or so wanting me to kinda reconfirm them, I get the Username and password. None of my emails will come thru. help?
I just hard-reset again and it still coming up it says "incoming email password, please cheat you username and password and try again"
I know my password is right Ive retyped it 12 times now, anyone have any ideas, I need my email for work!
I just tried my other two yahoo account, all the same thing
Could be your internet provider blocking port 25 (SMTP) or 110 (POP3)? Check what ports are you using in the incoming/outgoing mail server configuration and ask your ISP if those ports are blocked!
HELP!! Technophobe.....
Hi, I am useless at problem solving. I have recently changed the password to my email account on my home computer and now my tablet will not receive emails. When I click the email icon it goes automatically to my email account but has not updated them and I'm assuming it's because I've changed my password to the Yahoo account and the same needs doing on my tablet? However, I've tried (I think I've tried) to change it on the tablet to match the incoming server server settings i.e. typed in my email address and new password but it just says 'authentication failed? Someone help please?
Make sure when putting in the details that a capital isn't automatically being added.