Develop Bugs

Data connection keeps randomly not working?

It seems random when the data connection works and the internet works on my phone. I'll sit there with full 3G signal and i get "cannot find the DNS Server" error when trying to load webpages :S
is this a problem with my Samsung Omnia 7, Windows Phone 7 or my network (Orange UK)?

I have this problem on my HD7 as well. If I have a 3G connection, it doesn't work. It only works on H (HSDPA).
Funnily enough, I had the same issue with my HD2 running WM6.5, which makes me wonder if WP7 is using the same comms drivers.

I have this problem too! A LOT everyday in diferent locations.
Actually how can I enable the HSDPA on my HD7? Because I can only get 3G.

These are just network errors.
I use internet alot and it happens on every device I had.
My WP7 is actually pretty stable in this regard.

Same! Never works on 3g only ever H you sure its just network errors cause it happens alot

YES this is a major problem for me with my Omnia 7, I even got a replacement phone from my carrier (Optus Australia) because of it... and it's exactly the same. It's extremely frustrating and makes the phone damn near unusable. Happens on every device? what a load of rubbish, if I put the SIM in my old iPhone 3GS it works FLAWLESSLY. I don't know what I'm going to do.

doministry said:
These are just network errors.
I use internet alot and it happens on every device I had.
My WP7 is actually pretty stable in this regard.
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Can you explain then, how come a reboot always fixes the problem?

Jim Coleman said:
Can you explain then, how come a reboot always fixes the problem?
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Click to collapse
Yep, I have the same problem with my Omnia 7.
On all 3 of the networks i've used it on, T-Mobile, Virgin and GiffGaff.
Only solution is to reboot the phone.
I thing i've noticed, is it seems to happen when I move from an area where I have WiFi access (Home/Work/Cafe) to an area where i'm using a Phone network ?

I think we can only hope that the upcoming WP7 update fixes this. Also it seems enabling airplane mode then disabling it also fixes it in a similar way to rebooting the phone.

johnnymatrix said:
I think we can only hope that the upcoming WP7 update fixes this. Also it seems enabling airplane mode then disabling it also fixes it in a similar way to rebooting the phone.
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Click to collapse
I'll make a note of that, cheers!

Im having the same issue with my HD7. Only EVER works on H. Not on G or 3G. It's driving me insane. The exact same sim on the same provider never had an issue on my Touch Pro 2, but this phone is shocking for internet

I get this occasionally on my HD7. Not really an issue right now. It does get annoying sometimes when the wifi in my house isnt strong enough to connect

mrcalais said:
Im having the same issue with my HD7. Only EVER works on H. Not on G or 3G. It's driving me insane. The exact same sim on the same provider never had an issue on my Touch Pro 2, but this phone is shocking for internet
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Click to collapse
You do realize that phones switch to H only while they are actively swapping data, then fall back to 3G while dormant, to save battery?
Try it - leave your phone alone for a bit and it will switch from H to 3G. Now access something on the net and it will switch to H (if possible) to get the data, then after a few seconds of inaction it will switch back to 3G.
So yes, it is correct that it only ever works on H!
Mind you, it would be nice if it worked on G too, I'm sure it should but mine never does.

hm i thought the " H " means that i dont get 3G signal.
but i think i had the same problem!
solution:
you only need to turn OFF WIFI
somehow its not using 3G when wifi networks are close,
even if you not connected to one.
turn OFF wifi or maybe only "discover new networks"
turning OFF wifi always brings me 3G back ...

Just to add my experience here...
I have a Samsung Omnia 7 and had never experienced any issues with 3G/H data/internet issues on the 3 network in the UK.
However, I've come over to Australia to visit the folks and have put in a Virgin SIM, now I really struggle with this. The connection just isn't working even with full 3G signal.
As pointed out, toggling my Airplane Mode works most of the time - I guess this is because the phone re-registers itself with the network when you enable>disable airplane mode (just like it would if you rebooted it). Curiously toggling the data connection option seems to have no effect.
Pain in the a*se.

I had connectivity issues with my Samsung Omnia 7. I worked out that my phone was not playing nice with my router and so my wifi connected but didn't actually work.
Also, I found that 3G performance was sub-par and many apps timed out because they were taking so long to get connection.
I solved these problems by flashing a new firmware. It was a little tricky and it is potentially risky, but a quick google will lead you to the relevant information.
I used a European firmware (I am in Australia on Optus), but it works fine. I just had to change all the language settings.
Now my phone's 3G and WiFi connections both work a lot faster (no more waiting for an eternity for the marketplace to open for example).

I have the same problem and read on create.msdn.com it has something to do with how wp7 handles the connections.
If the provider cuts off the connection frequently it loses its 3g signal or something like that. Thats why my push notifications are just unreliable. If I take my sim out and use wifi only. It just works and keeps working as soon as I connect to wifi. When 3g comes into play and the carrier cuts me off because im not actively using, the phone struggles to recconect for push etc.

Data drop after changing data source

After having my Galaxy Nexus for a few weeks I'd like to share my experiences with 'possible' data connectivity issues.
Firstly,
Upon first activating my phone at an official Verizon store I noticed that I lost data and voice services for almost 20 minutes after the phone was first activated. Toggling of 3G/4G, Airplane mode, and even rebooting (battery pull) would not fix the problem... It eventually just started working and has been fairly reliable ever since.
On the second day of owning the phone I unlocked / rooted... Still using the stock rom, antenna, and kernel though.
Secondly,
I've started to notice that every time I switch data sources.... For instance
*Turning off Wifi when connected to an AP
*Turning off 4G services
I'll completely lose data connectivity for a period of seconds; no longer than a minute (all gray reception bars). However, I can still make calls and send texts. My question is, is this behavior normal for the device? I've never owned a 4G device before so I'm ignorant to the matter. I'm simply inquiring as if this is a sign of a faulty antenna VZW is going to owe me a brand new device (not some refurbished crap either...). If this is typical, then I suppose it's just the nature of the beast. Either way, I've love to hear from others regarding their experiences.... Thanks!
Regards,
-Doug

When I had the thunderbolt data would drop in and out when switching from 3/4G and from wifi.

when you are switching from wifi to 4g/3g, it has to change your IP address, as its a different network. 4g to 3g viceversa it has to switch what frequency it is talking on, and reestablish communication with your carrier. switching data source will always drop data during the switch.
some later software upgrades have, and will reduce the time between switches, but there will always be some form of drop

[Q] Slow/buggy/poor data connection and reception

I was originally a Verizon user so I'm not used to this kind of weak connection.
I had my phone replaced already due to another issue a few weeks ago
so I don't want to get another replacement because of this. it is really annoying!
Instead I will ask here and see if anyone could help !
**This has nothing to do with WiFi (because WiFi works great!)**
**And nothing to do with calls because call quality and connection showed no problems**
**Not exactly sure this problem started, just started getting annoyed with it recently**
\- What my phone is doing (when I'm at home) -/
1. Slow transition from WiFi connection
- When I turn Wifi off, I don't get an immediate data reception. Instead it takes about 10 seconds and then I barely start to get 3g..... not lte .... (It's not like this in every place)
2. Not much LTE
- It happens really rarely, most of the time at home the connection is on 3g
3. Lose data connection even while in use
- It's just sometimes unstable. When I'm browsing the web (while in 3g) it would sometimes go down to no bars at all and lose internet connectivity, then the 3g and I have to wait again until it comes back.
- Data roaming automatically turns on saying that I lost connection -_-
4. 3g is sometimes really unresponsive
- Just like when it is when turning off Wifi
- 3g would stay idle for sometime, even when I open apps that require internet
- Sometimes the 3g just disappears and decides not to comeback for a while
5. Bars up and down (drains battery?)
- I see this too often, like in every hour. While in 3g, the bars get suddenly full, then in an instant it drops to 1, then to 2. Then sometimes to no bars at all.
* in LTE it never gets like this, just constantly 1 bar
6. Maybe it's where I live?
- Possibly, but it's quite an urban and Sprint should have no problem covering this area in my opinion
- Verizon wasn't like this (although not perfect)
7. This is annoying
-Because it is draining the battery -_-
-Because my sister's iPhone 6 performs better (always has 2~3 bars) & my brother's S6 (though relatively weaker than her's) does not seem to lose connection compared mine at home (We're all Sprint users)
\- What I've done to confront this problem -/
1) Called Sprint, but didn't help at all. They told me to just take it to the store and have them take a look -__- Agent hardly knew anything...
2) Flashed Stock ROM and hard reset the phone (so annoying since you have to set things up again)
3) Made sure I set mobile data Network Mode to 'AUTOMATIC'
4) Made sure I have the latest Software version and have the PRL and Profile updated
But still no result at this point.
***Could this be a hardware issue? Or a software issue that is fixable?***
Can anyone give me some advice on how to fix this?
I mean it's just that the data reception is too weak an unreliable to think this is okay.
Right now my phone is pretty empty, barely any apps because of the reset.
I really don't want to believe it's due to a faulty hardware!
P.S. Possibly symptom?
The first day I got this phone as a replacement out of the store, I was unable to connect to the internet using data, even though calling was working.
What it was doing was, constantly switching from 3g - lte - inactive 3g - nothing - 3g - so on in a 20 second cycle.
By the end of that day towards midnight it was connecting to the internet.

Welcome to Sprint -_____- my GF has 4G LTE on Verizon where I live and I don't even have 3G, I roam on Verizon actually lol. Sprint literally has ZERO coverage while Verizon has LTE.. It's just Sprint dude lol.

WiFi strength, range, and throughput

Rate this thread to express how you think the Google Pixel's Wifi performs. A higher rating indicates that it has excellent range, throughput, and signal strength. Like when you're taking a dump in the bedroom upstairs, do your videos have to buffer or do they come through without interruption?
Then, drop a comment if you have anything to add!

Haven't done any real speed tests of the wifi on my Pixel, but I came here to ask who dumps in their bedroom? Not judging...just eww...

agentdr8 said:
Haven't done any real speed tests of the wifi on my Pixel, but I came here to ask who dumps in their bedroom? Not judging...just eww...
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Click to collapse
I'm with you there. Mine hasn't even arrived. But I don't dump in my bedroom with my 5X.... Why would I dump in there cause I have a pixel? Lol!

No issues with WiFi range that I've found.

By far the worst WiFi experience I've had on any smartphone to date. Be it at home, work, friend's house, or any other place with WiFi, my Google Pixel phone's internet connection keeps going dead even though the phone says it's still connected. This problem manifests itself in downloads that never finish and get stuck indefinitely until I have to manually turn off WiFi, let the download happen over LTE. This happens with video downloads (In web browser, on Youtube app, Facebook app, etc.), with app downloads/updates from the Play Store, and other downloads.
It's a frustrating frequently recurring problem that happens on a daily basis, and I haven't found a solution to it yet.

hamzehn said:
By far the worst WiFi experience I've had on any smartphone to date. Be it at home, work, friend's house, or any other place with WiFi, my Google Pixel phone's internet connection keeps going dead even though the phone says it's still connected. This problem manifests itself in downloads that never finish and get stuck indefinitely until I have to manually turn off WiFi, let the download happen over LTE. This happens with video downloads (In web browser, on Youtube app, Facebook app, etc.), with app downloads/updates from the Play Store, and other downloads.
It's a frustrating frequently recurring problem that happens on a daily basis, and I haven't found a solution to it yet.
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Try to turn of LTE data while using WiFi , that fixed it for me, I noticed the issue early days I got the pixel since then I just turn of LTE data and it works normally.

Alaadragonfire said:
Try to turn of LTE data while using WiFi , that fixed it for me, I noticed the issue early days I got the pixel since then I just turn of LTE data and it works normally.
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Click to collapse
Thanks, will try that and see how it works, though it's a bummer as I'm actually getting real good speeds on just LTE and I'm contemplating just using that and keeping WiFi off.

Alaadragonfire said:
Try to turn of LTE data while using WiFi , that fixed it for me, I noticed the issue early days I got the pixel since then I just turn of LTE data and it works normally.
Click to expand...
Click to collapse
Isn't LTE turned off automatically when connected to WIFI? How do you switch it off?
What I see on my Pixel WIFI is that it always needs a second or two to start receiving data. Where my Laptop immediately starts downloading data when clicking on a e.g. link, my Pixel always needs a short time.

Wrapp said:
Isn't LTE turned off automatically when connected to WIFI? How do you switch it off?
What I see on my Pixel WIFI is that it always needs a second or two to start receiving data. Where my Laptop immediately starts downloading data when clicking on a e.g. link, my Pixel always needs a short time.
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Click to collapse
It should be, but what I actually noticed is once WiFi gets weak signal it switches to LTE for better connection, that's my experience with so now I just keep LTE turned off while using WiFi and the other way around when using LTE

No problems here. You guys might have a problem on your hands. Defective units?

I have excellent throughout and signal strength on my Pixel with my 802.11 AC router. Absolutely no problems in all areas in and around outside near my house.

Is there a way to speed up wifi polling? Say I turn off wifi and then turn it back on. The time it takes to find and reconnect to my wifi network takes a while. Is there a way to speed that up?

Wifi range is pretty bad compared my 2 year old OP2

My wife's pixel started ignoring or 5ghz wifi and then the bluetooth crapped out and then the 2.4ghz wifi started dropping at about 10 ft from the router... I just did a RMA with Verizon and got a Google version as a referb... other than that signals are on par with any other phone I have besides motorola, they have the best connection in my opinion

wifi sucks on this phone compared to my v20.
Sent from my Pixel using Tapatalk

Meeeh I see I'm not the only one who has problems with wifi >.<

coolrevi said:
Wifi range is pretty bad compared my 2 year old OP2
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Do you guys talking about the connectivity issues think it's due to the build materials? I notice WiFi on my 5x seems to hold signal better , though I can get ac on my pixel(wifi speed is greatly different but only because of ability to connect to a. Signal on 5x seems to hold longer and farther.)

Question WiFi problems - Do others see them too?

Hello Folks,
In summary, the WiFi stack on OnePlus 11 is quite unstable compared to other smartphones (that are also based on Qualcomm SoC with built-in modems).
First off, I've two 802.11 AC (WiFi 5) routers. Compared to my Asus (ROG 5) and Motorola (Moto G 5G Plus) phones, I've noticed that my new OnePlus has better reception for both mobile and WiFi networks. E.g., at the same location where ASUS has say -30db signal, OnePlus 11 shows -27 or -28db. So performance wise, it's fantastic, however, stability of WiFi connectivity is subpar. Between performance and stability, obviously I always prefer stability. I've up-to-date OnePlus 11 CPH2449 device (CPH2449_11_A.08).
I've been using the phone for about 5 days & these are the three distinctive WiFi problems with OnePlus 11 that I've observed in that duration:
1. WiFi dieing silently:
I've seen many times that all of a sudden the WiFi symbol will disappear. Then checking the status of the connectivity will show that it had silently dropped/died. Sometimes, it'll reconnect on its own within 10 odd seconds. When it doesn't, then toggling WiFi off and then on may help. When even that doesn't help, then toggling airplane mode on and then off becomes necessary/only-way to re-establish the connection. During these episodes, the phone is barely 2 metres away from the routers with a clear/unobstructed line of sight with them. Needless to say, neither ASUS nor Moto exhibit this problem while these episodes are playing out with OnePlus 11.
2. VoWiFi dieing silently:
While operating the phone (non-phone-call situations), a number of times I've seen that the VoWiFi logo would drop and VoLTE logo would appear. Interestingly enough, within a matter of 10+ odd seconds, it'd re-establish the VoWiFi connectivity on its own.
3. WiFi not roaming efficiently:
When moving faraway from one router and close to another, it doesn't roam to the closest one, instead holding onto the furthest one. But putting the phone down for say a minute with the screen off, triggers the roaming to the closest router! WiFi assistant neither helps nor hinders this behaviour.
In short, it'd seem the whole WiFi stack is riddled with stability issues. I've done "Reset Network settings", which didn't help with those issues.
Am I the only one facing these issues?
Thanks for any help/guidance.

Wifi Issue
Anyone have wifi dropping off and reconnecting after flashing to oxygen os? I seem to keep experiencing this. Anyone have any fix?
forum.xda-developers.com

No issues with Wifi.
Just downloaded over 130GB over Wifi and ftp server on the phone without a single interruption. Took over 3 hours and no problem.

I have similar issues. My wifi will randomly drop out and then pick up again in that time sometimes it will say internet offline. I've been noticing it the last week or so when that happens.

I've escalated my problems to OnePlus support. After a number of discussions, I think we got the winner: Disabling ipv6 in my WiFi network seems to stabilise it!
I've been trying this only for the past few hours, but it's proving positive so far. Still I'd prefer to test this over at least a day or two.

I've had WiFi just stop working finds no networks. Even turning the toggle off and back on again doesn't work. But after a reboot works fine again. Mines a euro model on fw09

sutt359 said:
I've had WiFi just stop working finds no networks. Even turning the toggle off and back on again doesn't work. But after a reboot works fine again. Mines a euro model on fw09
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Click to collapse
I've seen similar behaviour. Turning flight mode on and then off helped me on those circumstances. Mine too EU version CPH2449.
Now, if the root cause is identified and addressed, then it ought not to even regularly disconnect from WiFi in the first place, so subsequent problems like reconnection issues can be avoided then.
Disabling ipv6 has proven to be a good workaround for vastly improving my phone's WiFi stability. Of course, they need to identify and resolve the problem that's making WiFi & ipv6 incompatible though.