Email trouble - Touch Pro2, Tilt 2 Windows Mobile General

Hay,
my phone only checks email when wifi is enabled. when i am at school, i dont get my mail.
is this a known problem or is there a fix for it?

It would be an epic fail for a business device of the TP2's calibur if this is a widespread problem. Most likely, it's probably just your email settings that are giving you problems. What's the setup type? POP3, IMAP, Windows Live mail, or Exchange? Remember to check the polling intervals.

indeed it would be.
My pop3 mailbox gives this trouble, but it would be realy strange that it is working with wifi and not without wifi.
And i know for sure that my provider doesn't blok it, because i can enter my mail by webbrowser, but that is to much work to check every time.
anybody got an solution for this?

Related

Problems sending email via GPRS

Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
nonereal said:
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
Click to expand...
Click to collapse
Thats sounds logical - although wouldn't that affect me sending mail via wifi? it works fine via wifi - just not GPRS?
That's also logical. :wink:
If your mail account provider needs an SSL connection and specify the incoming and outgoing ports, your GPRS carrier may not support this kind of connection.
SOrry to be dim but I am not sure I am quite with you. I know that some of my emails have previously got through but have no idea why this has changed. DO you know how I need to check these settings as I am not sure about it at all.
thanks so much
mobilecat said:
Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
Click to expand...
Click to collapse
The problem is some weard logic from the ISP's. You probably have an email account with the ISP that gets you your internet connections as well at home.
When using WiFi @ home you still send your email via your own ISP.
When you send email via GPRS, the email will be send via your GSM/GPRS provider of your sim-card which will be another telco/isp.
For some reason telco's/ISP won't allow you to send mail, using the smtp (outgoing mail) server of your own ISP. This is why it won't work via GPRS.
It very much depends on your telco company to get this working. I know the trick for vodafone in the Netherlands, but that won't help you I think. Most of the time some smart "googling" will help.
solved
Although it was long winded andnot exactly easy I have solved this by the most logical method.
I have kept my settings the same for my 3 pop email accounts (same ISP) for wifi and set up one new one called gprs etc. for sending mail by gprs with the outgoing server as smtp.t-mobile.co.uk rather than that of my isp. Thanks very much for sending me in the right direction.
Warning to anyone else struggling with similar probelms - you need to keep the acounts seperate I think. have one for wifi and one for gprs as the outgoing servers are going to be different and the blasted machines can't cope with automatically switching.
thanks to all concerned.

EMOZE Push E-mail

any of you guys come across this app.. it's for getting push e-mail without an ms exchange server.
question: has anyone got a way round applying this to hotmail? i think the trick is to get outlook to accept hotmail and then use this app.
also, i'm running on vista so this isn't yet compatible.. anyone aware of a similar app - i can use with my hotmail - that'll do the trick?
thanks guys..
Free push email
Hello, I've been using mail2web.com it's free and you don't have yo use outlook.
palmbluetooth said:
Hello, I've been using mail2web.com it's free and you don't have yo use outlook.
Click to expand...
Click to collapse
But this doesn't support Hotmail does it?
I'm looking for a Hotmail solution... anyone?
Just forward you emails from hotmail to mail2web ..
xaoc said:
Just forward you emails from hotmail to mail2web ..
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Click to collapse
sorry to be a pain... don't think i can forward my hotmail messages... can i?
are you able to explain how to do this and any implications?
cheers...
I have had a quick look at this app and it seems like a good thing to me - bearing in mind I've seen other push email accounts charging £15 a month.
I have a couple of questions though, someone here might know the answer.
AIUI the email is delivered over GPRS so you need to be connected all the time.
so the first question is what sort of data gets transferred if you are connected all the time but not actually downloading anything? for example if you look at your broadband connection, even when you are not using it, small amounts of data are sent/received periodically. over the course of the day this could quite easily add up!!
next question is, although I have an O2 Orbit, I'm not actually on O2. I have a temporary T-Mobile sim card while I wait to start my new job and they give me my new phone (I'll just take the sim out and put it in my orbit). I have only seen an option to set up the configuration for O2. Can the GPRS settings for other networks be entered manually? or will I have to remove all the O2 settings that are installed after a hard reset to enable me to do this? (not something I really want to do)
In answer to the other comments about mail2web and mail2wap. I have been using this site for years and years, the only thing is you have to connect to the web and then check your mail....you might not have any but you still have to pay to connect and transfer data. Hence the push email is a better idea as you KNOW you have mail as opposed to checking in case you MIGHT have some with mail2web.
palmbluetooth said:
Hello, I've been using mail2web.com it's free and you don't have yo use outlook.
Click to expand...
Click to collapse
My understanding is that the free Mail2Web Live product uses the older Always Up To Date technology. i.e. it sends you a silent text message when new email arrives which triggers Pocket Outlook to connect by POP or IMAP and get your mail.
That is not a push mail product. It is a triggered pull. Not bad for free, but one should be clear it does not include Direct Push... unless something has recently changed (please feel free to correct me)
Mail2Web also offer Personal Exchange, a paid hosted exchange service which has Direct Push. I personally did not like their service as I was unhappy with the Junk mail filtering they use, but their most basic hosted exchange service with Direct Push is extremely cheap... though not free.
so, let me just make sure that I understand this correctly....
the mail2web live product whilst not being a true push service does advise me that I have received an email by sending a silent SMS which tells my device to connect to the net and sync with the mail2web server to get my emails yes? (assuming I am somewhere where I have wifi or internet access)
that doesn't sound too bad....as basically what I am after is something that tells me I have an email when it arrives in my inbox. All I need is a text message telling me who it's from and the subject. That way I can decide whether I want to connect to the net and pick up the email or whether it's something that can wait.
is there anyone who offers a service like that? (I think hotmail do but I don't want to use hotmail)
many thanks
twisted-pixel said:
so, let me just make sure that I understand this correctly....
the mail2web live product whilst not being a true push service does advise me that I have received an email by sending a silent SMS which tells my device to connect to the net and sync with the mail2web server to get my emails yes?
Click to expand...
Click to collapse
Sorry to the Mods if this is getting off-topic (realize this is an Artemis - Emoze thread... please move if appropriate!)
Goota be honest, it is a few months since I used any Mail2Web service so I can only report on my past experience. I recall they had fairly responsive/informative support by email and recommend you ask them directly.
I think Always Up To Date (AUTD) doesn't work quite the way you describe... not that it is bad at all, and it may well do what you need. Anyway, how it works is you would be installing a little application on your device which can recognize a special hidden/silent text message from the Exchange Server (you cannot see or read this message). It just tells you device that there is new email, that is all, Then your device switches on (screen goes on, comes out of suspend) and does a an email logon as if you had opened the relevant Pocket Outlook email account and hit the send/receive choice. It then logs on from scratch and retrieves your email (just headers or everything will based on your settings).
The good is this is may be free and can work on a pre-WM5 device. The downside is that it is much slower than true Direct Push and uses more battery. With Direct Push a handshake is already established with the Exchange Server and when you new mail arrives it drops into you mailbox within seconds without your device even needing to come out of standby. You just hear the audio alert of email arriving (depending on your prefered settings).
I tried the least expensive paid Exchange Service from mail2web. It was only about 2 USD a month with no contract so I am not complaining. I personally didn't like that, for me, it incorrectly marked almost every single message as Spam and I could not adjust this adequately unless I upgraded to their most expensive Exchange offering... which costs about the same as other similar services.
I am trying out the 1 and 1 Exchange service at present. OK, not fantastic. Probably we should have a thread specially for a good email round up... likely there is one already and I should probably be posting there....
HTH
What you need is WM6 with Windows Live!
I have a Wizard running WM6... just got my XDA Orbit on O2, WM5 :-(
On WM6, the MSN service is replaced with Windows Live, and that allows you to configure a hotmail account to sync up automatically or at specific intervals.
You can do it in WM5 using the MSN messageger with an ID linked to your hotmail acocunt, but you have to be logged in to messgencger for it to work.
If anyone can extract the Windows Live component form a WM6 rom....
I recently tried another application from qore.
The idea is that you get your emails forwarded to a service that texts you when you get an email (in my case T-Mobile offers this service). The application intercepts this text (you receive no notification, it's all done in the background) and triggers a send/receive on the email account specified on your unit. In my case connecting via GPRS and downloading my emails.
sadly, it seemed to interrupt random texts and since it's done in the background, you don't even know that the text has been intercepted. I was getting angry phone calls from my mates asking why I hadn't replied to texts, that I hadn't even seen!!
Push Email
1. Register a Hotmail account and use the included Microsoft Pocket MSN software it works!
2. Register an account with http://www.consilient.com it's free and allows push mail from many services...
Hope this helps..

no internet with WIFI ON, but works with WIFI OFF?

hey guys.
i have a million questions but i'll restrict this post to two for now.
a little back up...i have my evo unlocked and rooted on AVA Froyo V6 on MetroPCS' network. i have their $50 smart phone plan which has push email. this feature worked great on my samsung code from metro.
now on to the issues
first and most annoying - using the stock internet browser, while WIFI is OFF i can browse using MetroPCS data network. it works well and at their speeds. if i turn on wifi, no matter where, both the stock internet browser and skyfire suddenly start giving connection errors. if i turn off wifi they go back to working but on the data network. while these two arent working, market works, pandora, facebook, weather, etc. all apps work on wifi except those two internet browsers. i should also mention opera mobile WORKS. not SKYFIRE and not the default browser - which I happen to like more than the other two!
any ideas why? what can i do to fix this?
second and also annoying - the email app SUCKS. i use Hotmail for everything. i have my gmail account forwarding there, my university account forwarding there, my website accounts forwarding there. everything ends in my hotmail account. with my previous phone (samsung code running windows mobile 6.1) i had push email working wondefully and i got used to that. i know the network has the capacity to do it. i also know it's not a problem with the network and this phone, as the email app will download the emails when it feels like it. but then if i read the email or delete the email on the phone, it doesnt do so in the server even though I have it set to do it. also when I go in and click refresh it will tell me there arent any new emails when I know there are...and then when it feels like it later it downloads the email.
is there a program, whether free or paid, that will let me have proper push email with my hotmail account? i dont need any computer sync, just download my email on the fly, preferably as they arrive.
thanks much in advance!
if i can get those two issues worked out my EVO experience will be completely blissful
for your first question i dont have an answer.
for your second question have you tried k9 mail? It works for me doing something similar. I use yahoo and not hotmail but similar set up with all mails coming to that 1 email and it pushes them as i get them and dont normally have any issues with this. It also removes them jsut fine from yahoo.
i installed K9 and it's doing things well with one major issue...which i've now come to realize is the same issue affecting the stock mail app.
the phone can't connect to HOTMAIL's outgoing server. so it downloads the emails as they arrive and i can open them and what not. but if i read them, or delete them, it doesn't update them in the server. it also wont let me send an email out, saying the SMTP settings are wrong, even though it's setting them automatically. so all of these issues are because the phone is not connecting to the outgoing server!
what now?
-----------
anyone have any idea on the internet with wifi issue?

[Q] Unable to send email - sometimes

I hope someone else may have had this problem..
On odd occasions I am unable to send emails on 3G. This is not a problem that happens all the time, so my email settings must be okay. It only happens every now and then on 3G, never on wifi. I am on vodafone's network and this is NOT g-mail but another web-based email address that I have.

Exchange Email Notifications

So, I've had my Galaxy SIII for about a month and a half and everything seems to work great except for the Exchange email app. Since I've had it, I've had to remove and delete all data related to the Exchange app from the app management (Calendar, Email, Contacts, etc.). This has happened to more than just me. As I do IT work for a university, we have several students, faculty, and staff who have this device, on various networks, who are having the same trouble. These are also on different Exchange servers (students are on a Microsoft managed one and faculty/staff is on an in house server), so I don't believe its just the Exchange server that I'm connected to. Its really frustrating that I have remove and readd the Exchange account every few weeks since all of my contacts are pulled from the Exchange server.
Not sure if anyone else has experienced this, but if so, I was wondering if anyone had a solution to this problem.
Also, since the last time that I had to readd the account, I cannot change the default notification sound. The option is greyed out and the Dew Drops tone is selected. IMO, this is the most worthless tone on the device and I can never hear it when it goes off. If anyone has any ideas as to why I cannot change the notification tone, I would really appreciate it. I use the email account for work and I receive emails daily, so its a little frustrating that I can't hear my email notifications.
I'm not exactly sure what your first problem is. Why do you have to delete data to the exchange app (is this the main stock email app)? I've had no problem with mine.
For your second issue the ringtone being grayed out, make sure you don't have the phone's ringtone volume on silent or vibrate, that will grey out the box.
Not sure if it is the same, but I have a similar problem. Mine seemed more tied to the wifi network the phone was on than anything else.
If I leave one wifi network, then go on 4G, then to a new network, my Exchange servers will not always connect. If I stay put and toggle off wifi, my exchange server will connect over 4G just fine. Or if I do what you suggest by basically deleting the account, it will connect to the exchange server on wifi.
I noticed it most at work - turn the phone on when I leave the house, get to work and connect to wifi, exchange works fine all day. Drive home, walk in the house, and can not connect to exchange server (though wifi internet connection works). My resolution - restart the phone when I walk in the house in the evening. That worked every time. Annoying - yes, but better than deleting and re-adding the account.
Not sure if it is still an issue with the JB update since my work wifi has been out since then. I did a bit of research, and the best explanation I could come up with was something to do with my home router not releasing the phone when I left, and then not allowing it to reconnect fully (I'm not an IT person, so that is as technical as I get). I noticed the behavior other places with wifi as well, but not 100% of the time.
Hope this helps you narrow down your issue.
I had to clear the data from the app manager as it would not connect to the exchange server again when I readded the account without doing this. Not sure what the deal is. Also, I keep having to change the server address. We have 3 different addresses that mobile accounts should take and I have to rotate through these. It appears that the generic outlook.com will no longer find the server with the Galaxy S3.
As for the switching wifi networks affecting it, that may be an issue. We have a couple of WPA2 networks where I work and one of them gives me authentication errors stating that the username and password is incorrect. If I keep trying to connect, it eventually will without having to retype the password in. Never had this issue with the wifi or the exchange server on my Atrix. Just restarting the phone does not solve the issue for me either. It refuses to connect whether its on wifi or LTE.
As for changing the default ringtone for messages, it was greyed out due to being on vibrate...Seems strange that they would do this as everything else (messaging, gmail, etc.) can all be changed while on vibrate. I also have to change this option in two different places, the general settings and the actual account settings, otherwise it will not take affect. Seems like an odd design.
I was hoping that the JB update would fix some of the wifi and exchange issues, but it appears that it hasn't. I guess I will just have to deal with exchange breaking every few weeks...

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