I have a h6315 tmobile locked phone purchased from ebay. It came with an unlock code. It wont unlock. I called tmobile, they sent me the official unlock code which matches the one given to me with the phone. Here are the steps I've been doing for 1 month to try to get it to work on cingular.
I've tried, using a live cingular 64k sim.
Unlock Error: your phone is not ready for unlocking
(h6315 wont work with 64k sims supposubly)
I've tried, using a live tmobile sim.
Picks up signal and works.
Unlock Error:unlock code not accepted
Had friend call tmobile, got unlock code. Same code as before.
I've tried flashing the rom with 1.00.38eng.
Put tmobile live sim in.
Unlock Error:unlock code not accepted
I bought a 32k cingular sim. Activated it. It works on other phones.
Unlock error:your phone is not ready for unlocking.
Does anyone have any ideas what else to do? I've read that some of the h6315 will never unlock. I guess I might have found the needle in the haystack.
Any help is greatly appreciated!!
Thanx!
OK soo i jus purchased brand new never used ATT branded tilt2... it's still SIM locked-i need to unlock it so i can use it on tmobile.right now i am using the first generation tilt (also att branded) with tmobile service, it runs great and perfectly. i have tried purchasing to get the unlock code remotely twice within the last 2days but both parties said i either gave them the wrong imei or that they cant find the unlock code.WHY IS THIS??? i really need this phone unlocked!!! SOMEONE PLEASE HELP ME! n/or tell me why is it that the code can't be found???~thanks
try this he is well known here http://www.htc-unlocks.com/
what i usually do is call At&t and tell them that i'm going on a business trip overseas and need it unlocked and then they'll email me the unlock code.
Done this for several devices with them.
I've had my S3 about 5 months, I bought it retail from ebay from a seller that didn't unlock it, it is still tied to AT&T. I use Straight Talk as my service as at&t or T-moblie will work with out unlocking them. I want to unlock my phone now and have a question.
Beings that the micro sim in my phone is straight talk and is working, how do I unlock my phone? from what I've read about unlocking, you need to have a NON-WORKING sim to be able to unlock it. Or is there a way to unlock it with out a sim in it?
thanks for your time.
You actually need a Sim that is not att, to unlock. You will need the unlock code from att or you can buy them on the internet. I was able to get my unlock code for my S2 from att. You have to have the phone on their service for at least 6 months, you call them say you are going out of the county for a few weeks, and bam!, they give you the unlock code.
Once you have the code, you need to put in an activated sim from another provider other than att, when you turn the phone on you'll be asked to enter unlock code. Enter the code, hit enter, bam unlocked.
This won't work with a sim that is not active.
So if you have a straight talk sim in, and have for six months, and its working, and its a i747, then I think you have a unlocked phone.
Sent from my SAMSUNG-SGH-I747 using xda premium
just to clarify, you do NOT have to have AT&T for any given amount of time before you receive an unlock code.
i was an AT&T customer for all of 10 days and got my unlock code for my Galaxy S3. it is VERY dependent on the agent you speak to for asking for an unlock code.
anyways, since you are using Straight Talk, you should have an unlocked phone. best way to test is try to put a different SIM card in it and see what happens.
I was told my device was "ineligible" to be unlocked. AT&T sucks.
If you don't want to waste time talking to a rep that may or may not help you, use this method, it's easy and free: http://forum.xda-developers.com/showthread.php?t=2014982 (it's for the Note II but it works on the AT&T S3). You don't need a non-working sim for this method to work, but you won't know if it worked until you put in a non-working sim.
Also, you'll likely only get Edge network on T-Mobile unless you happen to be one of the lucky few in an areas where you can get 3G or H+.
But as posted in other threads, if you're going to call AT&T, call their International Support line: 1-800-335-4685 (found here: http://forum.xda-developers.com/showthread.php?t=1962453&page=16 )
skrambled said:
I was told my device was "ineligible" to be unlocked. AT&T sucks.
If you don't want to waste time talking to a rep that may or may not help you, use this method, it's easy and free: http://forum.xda-developers.com/showthread.php?t=2014982 (it's for the Note II but it works on the AT&T S3). You don't need a non-working sim for this method to work, but you won't know if it worked until you put in a non-working sim.
Also, you'll likely only get Edge network on T-Mobile unless you happen to be one of the lucky few in an areas where you can get 3G or H+.
But as posted in other threads, if you're going to call AT&T, call their International Support line: 1-800-335-4685 (found here: http://forum.xda-developers.com/showthread.php?t=1962453&page=16 )
Click to expand...
Click to collapse
Thanks for all the great info, I'll give these a try.
So I called tmobile and requested my gs6e to be unlocked. I got the email that the unlock is ready with instructions on how to use the tmobile device unlock app. But it keeps saying, "Unlock Failed". I called csr and they don't have a clue why it's not working and told me I could exchange it for another phone. Apparently, they cannot give an unlock code to enter and I have to go through their app to unlock.
Curious, has anyone successfully used the Tmobile device unlock app to unlock their gs6e yet?
I have had 2 emails saying I am good to unlock the phone and the app won't let me unlock. I am as frustrated as you. Do you have a plan with tmobile? I am wondering if I need to use a existing tmobile nano sim with a data plan since I don't have one and am doing pay as you go
I got mine unlocked!
I had $100 in a prepaid account. App didn't work for 4 days. I called tmobile and asked for a supervisor who did the override.
Ran the app and immediately was unlocked. They wanted a 14 day period for the return window, and said they couldn't do any more
I asked for the supervisor and it was done in seconds. I'm on at&t, working as expected
stu5797 said:
I have had 2 emails saying I am good to unlock the phone and the app won't let me unlock. I am as frustrated as you. Do you have a plan with tmobile? I am wondering if I need to use a existing tmobile nano sim with a data plan since I don't have one and am doing pay as you go
Click to expand...
Click to collapse
Yes I have the $50 plan with 1gb lte with tmobile. I'm also a new customer and haven't reached the 14 days window yet. Got the phone only 4 days. Maybe that has something to do with it.
Sent from my SM-G925T
Does the device unlock app works on WIFI?
I'm outside the US and the unlock email they send says: "must be connected to the internet via a cellular network in order to complete the steps"
Since I'm prepaid there is no data roaming so it will be impossible for me to connect to a data network.
Has anyone tried to unlock over wifi? or outside the US?
Thanks!
anakin182 said:
I'm outside the US and the unlock email they send says: "must be connected to the internet via a cellular network in order to complete the steps"
Since I'm prepaid there is no data roaming so it will be impossible for me to connect to a data network.
Has anyone tried to unlock over wifi? or outside the US?
Thanks!
Click to expand...
Click to collapse
The app itself does need to be connected to the T-Mobile cell tower during the unlock process. However, T-Mobile should still provide you with the unlock code. I unlocked mine with an unlocked code provided by the T-Mobile Customer Service Agent. Ask the agent for the code, plug in another SIM card and unlock. Don't use the app.
LTE-X said:
The app itself does need to be connected to the T-Mobile cell tower during the unlock process. However, T-Mobile should still provide you with the unlock code. I unlocked mine with an unlocked code provided by the T-Mobile Customer Service Agent. Ask the agent for the code, plug in another SIM card and unlock. Don't use the app.
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Click to collapse
Thanks! I think then my issue is the 14days. I have called Tmobile 3 times today and all the supervisors told me that they are not able to take out the 14 days restriction. They elevated the issue to the unlock department to request the code without the app.
How did you introduced the code? did you use the: #7465625*638*# command? I received a code from cellunlock it works if I don't have a sim card on the phone "unlock successful" but as soon as I put a new sim and the device is restarted it says again that the sim card can't be recognized.
I called tmobile and they escalated unlock issue to a supervisor but I was also told the same restriction about the 14 days before they can do an override to unlock
cclhuzhou said:
I asked for the supervisor and it was done in seconds.
Click to expand...
Click to collapse
Can you share more details? What did you say to them? Curious how you were successful or very lucky. [emoji3]
Ok, I successfully unlocked my T-Mobile Galaxy S6 with the app, heres the steps I took to achieve this,
1. paid the phone off in full
2. paid 2 months ahead on my plan
3. contact customer support via chat and had the rep put an unlock request in
4. waited for about 12 hours and I got my unlock email explaining how to use the unlock app
5. multiple attempts of unlocking with the app was met with failure
6. called T-Mobile tech support (make sure you ask for tech support, customer care has no idea what there doing) and explained to them you received the unlock email and the app was not working
7. heres the hard part, your going to be on the phone with tech support for about a half hour while they try to understand why a phone cant be unlocked with an unlock code (its like these people are unaware of how these phones work), you have to just hold out and play dumb the entire time. they will eventually transfer you to the unlock department and youll be done in about 30 secs
I now have a fully unlocked phone working on AT&T. Feel free to ask me any more questions.
Cozzeck said:
Ok, I successfully unlocked my T-Mobile Galaxy S6 with the app, heres the steps I took to achieve this,
1. paid the phone off in full
2. paid 2 months ahead on my plan
3. contact customer support via chat and had the rep put an unlock request in
4. waited for about 12 hours and I got my unlock email explaining how to use the unlock app
5. multiple attempts of unlocking with the app was met with failure
6. called T-Mobile tech support (make sure you ask for tech support, customer care has no idea what there doing) and explained to them you received the unlock email and the app was not working
7. heres the hard part, your going to be on the phone with tech support for about a half hour while they try to understand why a phone cant be unlocked with an unlock code (its like these people are unaware of how these phones work), you have to just hold out and play dumb the entire time. they will eventually transfer you to the unlock department and youll be done in about 30 secs
I now have a fully unlocked phone working on AT&T. Feel free to ask me any more questions.
Click to expand...
Click to collapse
Do they really transfer you to the unlock department? they keep telling me that they can only reach the unlock department via email and there is no way the can transfer me, give me an email or call this department. I keep receiving the email to unlock the device but since I'm inside the 14 days remorse period I'm unable to unlock. Any recommendation on how should I get in contact with the unlock department?
Thanks!
Was told the same thing about the 14 days restriction. Curious how to get to talk to the unlock dept
nyknight77 said:
Was told the same thing about the 14 days restriction. Curious how to get to talk to the unlock dept
Click to expand...
Click to collapse
anakin182 said:
Do they really transfer you to the unlock department? they keep telling me that they can only reach the unlock department via email and there is no way the can transfer me, give me an email or call this department. I keep receiving the email to unlock the device but since I'm inside the 14 days remorse period I'm unable to unlock. Any recommendation on how should I get in contact with the unlock department?
Thanks!
Click to expand...
Click to collapse
Yeah, they guy I talked to said he was the guy in charge of the unlocks for the galaxy s6, guess I got lucky. And I still have 4 days left on my remorse period so whoever told you that was blowing smoke.
LTE-X said:
The app itself does need to be connected to the T-Mobile cell tower during the unlock process. However, T-Mobile should still provide you with the unlock code. I unlocked mine with an unlocked code provided by the T-Mobile Customer Service Agent. Ask the agent for the code, plug in another SIM card and unlock. Don't use the app.
Click to expand...
Click to collapse
T-mobile keep telling me that there is no unlock code for my device, that the only way to unlock is connected to a DATA network in the US. They are telling me that I will need to send my phone back to the US. Were you really able to unlock it with a code? how did you even enter the code? Thanks.
How to Enter Unlock Code for TMOBILE USA (Galaxy S6 / S6 EDGE)(G920T / G925T)
I think this is what everyone is looking for right?
Or at least hoping for someone to tell them that it's possible to Unlock TMOBILE USA Galaxy S6 / S6 EDGE (G920T / G925T)
I have about 5pcs of TMOBILE USA Galaxy S6 EDGE (G925T) and trying to unlock as well.
Already purchased only (One) Unlock Code to try one of the 5pcs of TMOBILE USA Galaxy S6 EDGE (G925T):
This is what I found online this morning: (SEE LINK BELOW)
https://blog.unlockbase.com/unlock-samsung-galaxy-s6-tmobile-usa/
I guess it's plain and simple way to say.
TMOBILE USA Galaxy S6 EDGE (G925T) has a CUSTOM FIRMWARE that prevent the "SIM NETWORK UNLOCK PIN" box from popup so you can Enter Unlock Code.
===================================================
The way around this is: (SIMILAR LIKE: TMOBILE GALAXY AVANT)
Use Newest ODIN-Flash-MetroPCS Firmware (S6 / S6 EDGE)
Reboot
Then "SIM NETWORK UNLOCK PIN" box will popup
Enter "Unlock Code"
REFLASH back with ORIGINAL TMOBILE USA STOCK FIRMWARE.
Enjoy.... (Will Remain Unlock)
I CANNOT verify this method just yet because METROPCS Firmware for Galaxy S6 EDGE is NOT AVAILABLE yet.
I will confirm this once I get my hand on METROPCS Firmware for the S6 EDGE.
Can someone with TMOBILE GALAXY S6 (G920T) test out this method and confirm ?
Hopefully this will calm or make it a good news for everyone with TMOBILE USA Galaxy S6 / S6 EDGE.
Cheers !
This appered yesterday. The site says that we check later for the rom for S6 Edge, as you said.
I am one of those waiting for the rom, just to try it. Hope we can confirm or denied this later.
dtkool said:
I think this is what everyone is looking for right?
Or at least hoping for someone to tell them that it's possible to Unlock TMOBILE USA Galaxy S6 / S6 EDGE (G920T / G925T)
I have about 5pcs of TMOBILE USA Galaxy S6 EDGE (G925T) and trying to unlock as well.
Already purchased only (One) Unlock Code to try one of the 5pcs of TMOBILE USA Galaxy S6 EDGE (G925T):
This is what I found online this morning: (SEE LINK BELOW)
https://blog.unlockbase.com/unlock-samsung-galaxy-s6-tmobile-usa/
I guess it's plain and simple way to say.
TMOBILE USA Galaxy S6 EDGE (G925T) has a CUSTOM FIRMWARE that prevent the "SIM NETWORK UNLOCK PIN" box from popup so you can Enter Unlock Code.
===================================================
The way around this is: (SIMILAR LIKE: TMOBILE GALAXY AVANT)
Use Newest ODIN-Flash-MetroPCS Firmware (S6 / S6 EDGE)
Reboot
Then "SIM NETWORK UNLOCK PIN" box will popup
Enter "Unlock Code"
REFLASH back with ORIGINAL TMOBILE USA STOCK FIRMWARE.
Enjoy.... (Will Remain Unlock)
I CANNOT verify this method just yet because METROPCS Firmware for Galaxy S6 EDGE is NOT AVAILABLE yet.
I will confirm this once I get my hand on METROPCS Firmware for the S6 EDGE.
Can someone with TMOBILE GALAXY S6 (G920T) test out this method and confirm ?
Hopefully this will calm or make it a good news for everyone with TMOBILE USA Galaxy S6 / S6 EDGE.
Cheers !
Click to expand...
Click to collapse
Try this #7465625*638*# then enter your unlock code see if it works
thatotherguy.. said:
Try this #7465625*638*# then enter your unlock code see if it works
Click to expand...
Click to collapse
It won't, I tried this and it will tell you successful but then when you rebott your back to square one
Yep, this code + Unlock Code = NOT WORKING
#7465625*638*#
Already tested or tried that code or all the known working code.... [Seem like it's all BLOCKED or NOTHING Happens]
https://blog.unlockbase.com/unlock-samsung-galaxy-s6-tmobile-usa/
we are getting close!!!!!!!
I bought a verizon phone to use on AT&T and trying to buy unlock code online but when I insert AT&T sim card it never ask for unlock code but an error message to call Verizon and invalid sim.
I did tried the #7465625*638*# but not working
randy_c said:
I bought a verizon phone to use on AT&T and trying to buy unlock code online but when I insert AT&T sim card it never ask for unlock code but an error message to call Verizon and invalid sim.
Click to expand...
Click to collapse
All verzion phones are unlocked from factory only phones that ask for a unlock code aee pixels
I think that has changed to prevent theft. They are locked but Verizon will unlock them after a short period upon request.