Macbook TP2 Sync not working - Touch Pro2, Tilt 2 Windows Mobile General

Hey guys,
I have a macbook and had been using syncmate to sync my Htc Tilt with my macbook until i recently upgraded to Snow Leopard. When I purchased my TP2 this week and tried to sync with my macbook, the phone says it connects, but the computer says it doesnt. I have never synced my tilt or TP2 with Snow Leopard. Has anyone else had this problem??

Macbook TP2 Sync not working *Fixed*
eep02b said:
Hey guys,
I have a macbook and had been using syncmate to sync my Htc Tilt with my macbook until i recently upgraded to Snow Leopard. When I purchased my TP2 this week and tried to sync with my macbook, the phone says it connects, but the computer says it doesnt. I have never synced my tilt or TP2 with Snow Leopard. Has anyone else had this problem??
Click to expand...
Click to collapse
So i finally recieved an email back from syncmate's Technical Support and finally recieved an answer. #2 is what corrected my sync issues. Enjoy!!
SyncMate compatibility with Snow Leopard
We are glad to inform you that SyncMate is Snow Leopard compatible!
At the current stage we continue to test SyncMate with different mobile devices. It may happen that the software doesn't connect with some of phone models. Please note that we are working on fixing this problem as soon as possible.
If you have problems with connection please try the following:
1. Go to your Mac's Network settings and select Winmobile network adapter. Set the following configuration:
Configure: manually
ip address: 169.254.2.2
Apply and connect your mobile device.
2. Also try the following:
(1) open System Preferences -> Network
(2) select Windows Mobile Device
(3) set 'Using DHCP' value in "Configure" combobox
(4) connect your mobile device
2. On Mac check this: System Preferences -> Security/Sharing (Internet and Network)-> Firewall -> Allow All Incoming Connections.
3. Make sure that Activ Sync is started on your mobile device:
Start > Program > Activ Sync > Menu > Connections > check box "Sync all PCs using this connection" > drop down list USB

Related

Help: ActiveSync cannot connect

Dear Friends,
Need your help.
I am trying to connect my TyTn with newly bought Tablet PC HP-TC1100.
Everything was happening well with my old IBM Laptop. But with the new tablet pc, the active sync is not establishing partnership.
When I connect the device, the active sync icon goes green and spins.
But after a minute or so it says "ActivSync cannot connect to the windows mobile powered device".
I did gone through many forums & microsoft web pages..for about 2 days...but no help.
I reinstalled active sync in my pc...hardreset the TyTn...disabled firewall...uninstalled Norton anti-virus & live update.
But nothing works.
I believe this group has gone through so many known problems and found successful solutions.
I have Windows Mobile 6, XDA Live 2 in my TyTn.
Appreciate your help.
-Ari
Try uncheck 'Enable advanced network functionality" in the USB->PC connection setting . That should work - as reported by others when using WM6. Cheers
pl55 said:
Try uncheck 'Enable advanced network functionality" in the USB->PC connection setting . That should work - as reported by others when using WM6. Cheers
Click to expand...
Click to collapse
This has solved it for me in the past with WM6. Did this solve it for you?
Tons of Thanks to pl55
I Love xda-developers forum for this!!
The solution from pl55 has solved my 2 days issue of connecting my PC and TyTn.
I am grateful to you pl55!
Thanks again,
Ari
Does someone know how to solve the Error "Failed to disable RNDIS to Seriel"?
It occurs when i try to uncheck the USB Advanced Network Functionality.
Edit:
I'm using XP and the XDA Live 0.2 Rom.
Edit2:
I got it. I turned off the TyTn, plugged the USB in and then turned the TyTn on.
Now the Active Sync connection works again.

AS 4.5 -> Internet passthrough (100s of solutions, but none is working???)

Hi,
Since AS 4.2 came out I have problems to use USB Internet passthrough in Activesync, als AS 4.5 did not solve this problem. I googled around a lot and also searched in xda forums but everyone is giving other instructions, some say this, some say it the other way. It also does not depend on the rom, I had the same problem on the wizard and now also with my TyTN on wm5 and wm6 roms.
So my question is: How to enable USB internet passthrough on ActiveSync 4.5? At the moment my desktop activesync is set to "automatic" in the connection settings, and on my device under Settings->Connections->Connections->Advanced->Select Networks I have "Orange Internet" as the connection which connects to the internet (which has in the proxy settings "this network connects to the internet" enabled). and the work connection is "My ISP" which has no settings at all. I tried to add a new network connection but didn't even know which Modem I have to choose and so I gave this up.
I also tried to set my desktop activesync to either use "Work" or "Internet" instead of automatic but when I try to use Opera, Internet Explorer or any other program like downloading the weather data all programs say that the host or page cannot be found or report a network error.
Can anyone help with this, I'm really very desperate... Cause I also tried to find the correct settings for hours now, but without luck...
Thanks for any help with this subject.
marcelser said:
Hi,
Since AS 4.2 came out I have problems to use USB Internet passthrough in Activesync, als AS 4.5 did not solve this problem. I googled around a lot and also searched in xda forums but everyone is giving other instructions, some say this, some say it the other way. It also does not depend on the rom, I had the same problem on the wizard and now also with my TyTN on wm5 and wm6 roms.
So my question is: How to enable USB internet passthrough on ActiveSync 4.5? At the moment my desktop activesync is set to "automatic" in the connection settings, and on my device under Settings->Connections->Connections->Advanced->Select Networks I have "Orange Internet" as the connection which connects to the internet (which has in the proxy settings "this network connects to the internet" enabled). and the work connection is "My ISP" which has no settings at all. I tried to add a new network connection but didn't even know which Modem I have to choose and so I gave this up.
I also tried to set my desktop activesync to either use "Work" or "Internet" instead of automatic but when I try to use Opera, Internet Explorer or any other program like downloading the weather data all programs say that the host or page cannot be found or report a network error.
Can anyone help with this, I'm really very desperate... Cause I also tried to find the correct settings for hours now, but without luck...
Thanks for any help with this subject.
Click to expand...
Click to collapse
do you use a proxy server for this pass through connection? what activesync partnership do you have setup "Guest" or a Normal one...
First to be able to use passthrough you must be connected to your PC via USB and thus connected to active sync. Active Sync should be fully set-up.
First question;
Can you synchronize your data through Active Sync 4.5.
If yes. Try to tick all the items in the desktop active sync> connections settings. On the space "this computer is connected to" select automatic
second: Can your PC connect to the internet?
If yes open the PC Internet Explorer and try to browse, then, while connected at USB, open Pocket Internet Explorer in your mobile and try to browse. You should be connected to the internet then. Good Luck!!
If still you wouldnt connect there must be wrong on your Active Sync partnership set-up
Two more tips:
1. Start/Settings/Connections/USB to PC - untic
2. http://pdaphonehome.com/forums/552203-post22.html
no proxy
walshieau said:
do you use a proxy server for this pass through connection? what activesync partnership do you have setup "Guest" or a Normal one...
Click to expand...
Click to collapse
I don't use any proxy server for connecting to the internet, my PC is directly connected to a NAT Router, as well as my linux box and my girlfriends computer and all work perfect.
As for the activesync partnership, where do I see the type of my partnership or in other words, what is a "guest" partnership? The only thing I see is that my device is named "WM_marc1" and that activesync items sync perfectly but the internet passthrough won't work.
I hope you can give me further advice with this information. Thanks for you help
docles2002 said:
First to be able to use passthrough you must be connected to your PC via USB and thus connected to active sync. Active Sync should be fully set-up.
First question;
Can you synchronize your data through Active Sync 4.5.
If yes. Try to tick all the items in the desktop active sync> connections settings. On the space "this computer is connected to" select automatic
second: Can your PC connect to the internet?
If yes open the PC Internet Explorer and try to browse, then, while connected at USB, open Pocket Internet Explorer in your mobile and try to browse. You should be connected to the internet then. Good Luck!!
If still you wouldnt connect there must be wrong on your Active Sync partnership set-up
Click to expand...
Click to collapse
My data synchronizes perfectly through AS 4.5 and I have already checked all items in connection settings. Of course my computer is connected to the internet (see reply to walshieau) and honestly IE and pocket IE have nothing to do with internet passthrough, it's all about TCP/IP subnetting, bridging, tunnelling or whatever method AS 4.5 uses for internet passthrough.
Sorry if i am not explicit...but i hope this helps. For my wizard i remember i had to install a reg on the PC. It did some changes to the Active Sync registry.
The bad is that i don't have that reg
marcelser said:
Hi,
Since AS 4.2 came out I have problems to use USB Internet passthrough in Activesync, als AS 4.5 did not solve this problem. I googled around a lot and also searched in xda forums but everyone is giving other instructions, some say this, some say it the other way. It also does not depend on the rom, I had the same problem on the wizard and now also with my TyTN on wm5 and wm6 roms.
So my question is: How to enable USB internet passthrough on ActiveSync 4.5? At the moment my desktop activesync is set to "automatic" in the connection settings, and on my device under Settings->Connections->Connections->Advanced->Select Networks I have "Orange Internet" as the connection which connects to the internet (which has in the proxy settings "this network connects to the internet" enabled). and the work connection is "My ISP" which has no settings at all. I tried to add a new network connection but didn't even know which Modem I have to choose and so I gave this up.
I also tried to set my desktop activesync to either use "Work" or "Internet" instead of automatic but when I try to use Opera, Internet Explorer or any other program like downloading the weather data all programs say that the host or page cannot be found or report a network error.
Can anyone help with this, I'm really very desperate... Cause I also tried to find the correct settings for hours now, but without luck...
Thanks for any help with this subject.
Click to expand...
Click to collapse
hi, I am using wm6(LVSW series, black Series and now Official Dopod release) on my hermes, everytime I can successfully connect to the internet via activesync using whatever program like pie, opera, spb insight, weather update, WML etc.
what I have done is simply unchecked the 'enable advanced network functionality' under start -> settings -> connections ->USB to PC and then plug the usb cable to my pc.
I use activesync 4.5.
hope this help
ctrlaltdel said:
hi, I am using wm6(LVSW series, black Series and now Official Dopod release) on my hermes, everytime I can successfully connect to the internet via activesync using whatever program like pie, opera, spb insight, weather update, WML etc.
what I have done is simply unchecked the 'enable advanced network functionality' under start -> settings -> connections ->USB to PC and then plug the usb cable to my pc.
I use activesync 4.5.
hope this help
Click to expand...
Click to collapse
YES WORKS UNDER VISTA TOO
simply check the 'allow data connections on device when conneted to the pc' under connection settings and then plug the usb cable to pc.
Heres the Fix
I had the same problem and this reg key fixed it for me 100%
Download this file AND RENAME IT TO lspvalue.reg
the double click on the reg file on your PC
Jules
ZaJules said:
I had the same problem and this reg key fixed it for me 100%
Download this file AND RENAME IT TO lspvalue.reg
the double click on the reg file on your PC
Jules
Click to expand...
Click to collapse
That's the one i was talking about, thanks i was going to need it too
Ok followed the procedures. I think anyone of them works. Mine worked by changing on PC activesync to "this computer is connected to: The Internet". Nothing else worked. I had the reg hack from the time of my beloved Wizard!
go to:
start -> settings -> connections -> advanced -> select network
make sure that
"programs that automaticaly connect to the internetshould connect using"
"my work network" and not "my isp"
then go to
start -> settings -> connections -> usb to pc
and make sure to uncheck "enable advanced network functionality"
that should do it
regards
H.S.
hsalah72 said:
then go to
start -> settings -> connections -> usb to pc
and make sure to uncheck "enable advanced network functionality"
that should do it
regards
H.S.
Click to expand...
Click to collapse
on my hp 6828, it doesnt seem to have the usb to pc option/icon.
tried the first part selecting connect to work.
I'm stil haveing a problem. any ideas?
maymaymay said:
Two more tips:
1. Start/Settings/Connections/USB to PC - untic
Click to expand...
Click to collapse
This one works for my TP
Goshh... I love this board !!
Thank you very much, maymaymay
Still not working
Why can't someone come up with an ACTUAL solution to this?
When I connect my Tilt to the PC it automatically passes the internet connection through the PC. I did the registry fix and tried all four settings (0, 1, 10, 11) and still my data connection on the phone is overridden by the active sync desktop pass-through. I turned off the advanced networking option and still it goes through the PC. I even went through all the settings in active sync for "This computer is connected to" even though that doesn't even look like it would affect which connection my phone uses. This seems more like a setting within active sync on the phone more than anything.
I use my phone at work for chatting on yahoo IM (with Palringo) since my company network is filtered. I use a program called MyMobiler to transfer the phone display and controls to the PC so I can use my desktop keyboard for the chat program instead of my phone's keypad. Since the network is filtered the internet connection on my phone is filtered too since it's passed through the desktop when I active sync it to use MyMobiler. Sometimes Palringo will hold the connection even after I've connected to the desktop and sometimes it won't.
Bottom line here is can someone come up with an real working solution to this problem that a LOT of people are having?
HOW TO DISABLE DESKTOP PASSTHROUGH WHEN CONNECTING WITH ACTIVESYNC. Search that on google and here and all you will find are people saying "Yeah I have that problem too" or people telling how to connect WITH desktop passthrough.
I have a similar issue. I have my phone connected to my work PC to charge / sync, but all Internet connections attempted by the phone are being routed through my work network until I unplug the USB.
Naturally, that's very bad since all Internet traffic is logged by my work and many sources are blocked. I have an unlimited data plan on my phone. Why can't I stay connected to it when I'm hooked to ActiveSync?
I read someplace that Windows Mobile has an order of preference where connections are concerned. Probably hard line, then wi-fi, 3G and then EDGE. Surely there must be some way to modify this order of preference.
The thread is missunderstood...
The problem here is give to the PPC internet via usb... providede by a PC...
The solution that REG (that works for me EVER!!!).
And now other one provide internet to my PC via usb on phone account
With apologies, I'm not sure I understood what you said there.
But, some of us are actually trying to stop receiving internet by the USB.
I would like the phone to initiate a wireless 3G connection even when connected to the PC. But, thus far, all settings I've tried still cause my phone to attempt to access my business network here at my company.
Big no-no.
have you finally solved the problem?
If so just like to ask if you have change your homepage in ppc? which is
file://windows/default_0409.htm?
and have not run your network wizard? then maybe I have the solution here
Reg key
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer/AboutURLs/
usually it is ( default value )
A.Blank value is res://webview.dll/blank.htm
B.Home_0409 value isfile://windows/default_0409.htm
C.version_0409value isfile://windows/default_0409.htm
if there is a new reg in that one try to delete that file again using a registry explorer ( depends on what you use to view the file)
turn it off for about 30 secs then soft reset... I hope this helps out
I'm not sure that addresses the issue, or mine at least. My phone disables HSDPA the moment I plug the USB cable into the phone and Active Sync takes over. It's before I even open a browser.
Not only does the phone start looking for Internet over the USB Active Sync connection, it looks for non browser related things like weather updates and sending mail to the gmail server.
Somewhere, it's coded to have an order of preference in what kind of connection it accesses. By default, it seems to look for any available land line connection, possibly wi-fi next, then 3G and then EDGE. I'd like to take the land line connection completely out of the equation.

[SOLVED] ActiveSync 4.5 Problem w/Windows Mobile 6

I upgraded my Cingular 8525 today to Windows Mobile 6 with no problems that I can see except for one annoying thing.
When I have my device connected to my desktop, I get an error when trying to sync with my Exchange server.
I have my 8525 set up for Microsoft Direct Push. In the past, the 8525 would sync with Exchange through my computer and it's network connection. Now this not seem to work since upgrading to Windows Mobile 6.
===========================================
Many thanks to the folks who discovered this fix. You would think ActiveSync would have put this entry in itself. I was seeing both error code 85020006 and error code 80072f7d.
One simple registry edit and all is working perfectly. See below:
From: http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm
#23 If you are using ActiveSync 4.2 and have a problem with Desktop Pass-through it may be caused by a Layered Service Provider (LSP) that use the Windows TCP/IP stack. This has been known to occur with ISA Server. The registry file LSPValue.reg will reverse this setting. Microsoft and the Pocket PC OEM does not support users that edit the registry.
http://www.pocketpcfaq.com/faqs/activesync/LSPvalue.reg
If you are using ActiveSync 4.2 and have a problem with Desktop Pass-through it may be caused by a Layered Service Provider (LSP) that use the Windows TCP/IP stack. This has been known to occur with ISA Server. The registry file LSPValue.reg will reverse this setting. Microsoft and the Pocket PC OEM does not support users that edit the registry.
RAlfieri said:
I upgraded my Cingular 8525 today to Windows Mobile 6 with no problems that I can see except for one annoying thing.
When I have my device connected to my desktop, I get an error when trying to sync with my Exchange server.
I have my 8525 set up for Microsoft Direct Push. In the past, the 8525 would sync with Exchange through my computer and it's network connection. Now this not seem to work since upgrading to Windows Mobile 6.
Any ideas are appreciated. I'm guessing it is another ActiveSync anomaly.
Regards,
Rob
Click to expand...
Click to collapse
just untick Enable advanced network functionality
/start/settings/connections/usb to pc/
Hmmm... I did and it still gives me the error. Code 85020006. Cannot connect with current connection settings. Microsoft Exchange - Attention Required.
Other ideas?
Regards,
Rob
This MAY help you:
right click on the activesync icon in your system tray (on the pc).....click "connection settings".
on the drop down menu titled "This computer connects to:" change this from automatic to "the internet", then apply the settings.
Cheers! Thanks for the suggestion. I got a different error now.
Synchronization could not be completed. Please try again later. Support Code: 80072f7d
You gotta' love it (or not)...
Regards,
Rob
Same Problem
I know this problem, but never found a working solution.
I can uncheck "Advanced Network Functionality", or change to "Work" under connection settings to succesfully sync with Exchange again, but thats not an option for me.
I want to have work and internet connection at the same time, because I also want to sync my IMAP account over the internet, and update my Weather Forecast automatically.
I know when I hard reset my device, it will work again, but I already did a clean install 1 week ago.
Who really knows why its working one day, and the next day it isn't working anymore???
I guess the problem occurs while using exchange-sync and IMAP at the same time. I had exactly the same problem. And in general, there is a problem with new ROMs since other users have to disable "advanced usb mode". That wasn't the case with older versions of WM6.
This helped for me:
1) Using Black Satin ROM
2) Do not use Schaps Advanced Configuration Tool
But my point is:
WHY is it working for several weeks, and then suddenly it STOPS working??
There must be an explanation isn't it?
It seems to be a problem with my PPC, cause when I perform a hard reset it will work again(but who knows for how long?)
Your link is dead
Pass Through Problem Solved
I upgraded my Dopod 838Pro to Windows Mobile 6 with no problems. Since then when I have my device connected to my desktop, I get an error when trying to sync with my Exchange server.
I used the following settingscombined and they worked GREAT!
- just untick Enable advanced network functionality/start/settings/connections/usb to pc/
- right click on the activesync icon in your system tray (on the pc).....click "connection settings". On the drop down menu titled "This computer connects to:" change this from automatic to "the internet", then apply the settings.
MCEITLIN said:
I upgraded my Dopod 838Pro to Windows Mobile 6 with no problems. Since then when I have my device connected to my desktop, I get an error when trying to sync with my Exchange server.
I used the following settingscombined and they worked GREAT!
- just untick Enable advanced network functionality/start/settings/connections/usb to pc/
- right click on the activesync icon in your system tray (on the pc).....click "connection settings". On the drop down menu titled "This computer connects to:" change this from automatic to "the internet", then apply the settings.
Click to expand...
Click to collapse
This works for me. Vp3G 3.0 Rom. I sync with 2 desktops as well as exchange. Although I'd get errors the sync would still happen for the most part. Now it's perfect though!
Great thread - very helpful.
help!!!
i cant sync with my pc....error no 85010014...
also i m nt able to upgrade my rom...whenever i select a ruu wrapper it says failed to initialize...sumone pls help on this...
thanks in adv
its showin the same warning"failed to initialize properly"
i tried variuos roms(shamanix,tnt,funkey's ,etc) but its still not workin...
guys i updated my .net framework n the roms r gettin updated but my sync still doesnt work
Just another data point... I had the same issue with my Mogul. I tried all the settings changes (Internet, Disable Advanced USB, etc, etc) Nothing worked until i read the MS thread and noticed someone got it working by turning on wifi and then turning it off. Worked for me also. Seems like some settings are getting cached somewhere....
Sorry for digging up and old thread, but I thought I would share something related to this subject.
I recently got a new Kaiser and Dell D830 laptop supplied by my work and was quite annoyed to be getting the 80072f7d error when syncing my exchange email via activesync while connected to my laptop with a USB cable.
I had came across the allowlsp registry setting which resolved the error, but since I was away on a 3 week work trip with nothing much to do, and not being happy about basically disabling a new 'feature' to make something work I was determined to get things working the way they should.
Going by the below articles I noticed that the registry entry either enabled or disabled Activesync desire to use LSP's (Layered Service Providers).
http://pdaphonehome.com/forums/sams...3050-activesync-4-2-internet-pass-thru-2.html
http://www.microsoft.com/windowsmobile/help/activesync/troubleshoot.mspx
As the first link clearly states, Activesync ability to use LSP's is a good thing:
This allows for improved compatibility in environments where connections to the internet must be passed through these LSPs
Click to expand...
Click to collapse
So in situations where one might be using their laptop in numerous different locations and on different networks (airports, hotels etc) we would want it left on.
As per the second link:
When other applications install additional LSPs....
Click to expand...
Click to collapse
It pointed to the fact that some other application installed on my laptop must be causing the problem.
A quick google on "Layered Service Provider" Dell found me an article on the Dell website mentioning that:
Some versions of the Wave software written for Dell include the file biolsp.dll that adds Wave's Layered Service Provider (LSP) to the Winsock catalog, which...htm Future releases of Wave software written for Dell will not include biolsp.dll.
Click to expand...
Click to collapse
So I figured...hmm...I have a bum LSP on my machine, and I have crazy pre-installed Dell software which uses one which is known to cause strange problems. A quick deinstall and reboot later and now Activesync is back working the way Microsoft intended...using LSP's but capable of syncing via pass-thru connection.
I'm happy to have found problem/cause/solution instead of a potentially problem causing workaround....and it passed an hour or two in a lonely Hotel room...win win
other solution
this was posten in on of other messages and it worked great for me...
Delete the partnership with Activesync then reconnect my device and it started working again.
(Make sure you phone is not connected to the USB)
Open Activesync --> File --> Delete Mobile Device
fix outlook, and advance options off did not help..
sadik007 said:
this was posten in on of other messages and it worked great for me...
Delete the partnership with Activesync then reconnect my device and it started working again.
(Make sure you phone is not connected to the USB)
Open Activesync --> File --> Delete Mobile Device
fix outlook, and advance options off did not help..
Click to expand...
Click to collapse
This fixed also my Problem with 80072f7d

Active Sync Blue Angel via USB

I now this question has been asked for a tousend times, but none have helped me. I use active sync 4.5 and can't connect my XDA IIs using WM5 via USB. I tried uninstalling, installing AS, removing cable, I also tried different PCs, but still with no effect. In settings>connection>usb to pc the box is unchecked (enable advance...). When I put the PDA into its cradle the windows (xp) shows that device was not recognised. In comm manager> active sync>menu> connections the box is checked (synchronise all PCs using the connection: '38400 Default), but no idea what that means. Hope anyone could help?
You need to check your PCs firewall settings
Firewall
I use microsoft default firewall and in it enables active sync to work and connect.
Does it work now?
;(
No still no effect
I had similar problem, after upgrading my Qtek to WM6. In my case the problem was on network properties of Qtek, when connected.
Right-click (in control-panel/network-connection) the Qtek entry / Then properties
- checked only tcp/ip protocol and MS network services
- disabled bindings for others (ex: VPN and packet-trace utility)
Activesync 4.5 WORKS GREAT NOW
Beppe
Only you can do is just reinstall operating system on your machine.... and I dont mean your mobile device.

SyncMate Not Working

I am not sure if I am the one of the few or one of the many. I was excited to get my tp2. Only on the first day I find out that syncmate don't work well with it.
Here what I did on a OSX 10.6.2 Macbook Pro and I hope someone can kindly enough to point me out my error.
BT Route:
1. extracted driver cab to phone
2. under driver, checked bluetooth, selected allow all connection
3. disable firewall on macbook
4. Paired with Touch Pro 2
*returns with error message saying bluetooth DUN can't set up
5. Unlike more device have "connect to network" after pairing, my TP2 has none of cause, because I can't establish DUN.
6. the result is that Desktop Syncmate add connection returned with bad device message.
USB Route:
1. Plug phone to usb port
2. chose activesync option on phone
3. Syncmate has no respond
any clue?
Hi app3.0user!
1. With regards to Bluetooth connection: please go to Start > Settings > Connections > Wifi > Network adapters on your mobile device and see whether there is Bluetooth PAN Driver.
If Bluetooth PAN Driver is listed there, it means that pairing was not complete and Mac computer couldn't spot Network Access Point service on a mobile device.
2. With regards to USB connection, please, provide us with System.log during USB connection (send logs at support @ eltima . com)
To find System.log please follow Applications -> Utilities -> Console - Launch. Choose System log, clear it (toolbar button - Clear Display), try to establish connection with your mobile device via USB in SyncMate and send us the messages from system log.
The real reason...
It turns out is that the USB connection was blocked from Missing Sync and PocketMac. I have both installed on my mac. That's why. Now it sync fine!
bluetooth uncompatible device
when i try to connect via bluetooth i get an uncompatible device message..i am also using a mac with snow leopard
rockystar000 said:
when i try to connect via bluetooth i get an uncompatible device message..i am also using a mac with snow leopard
Click to expand...
Click to collapse
Iam also getting the same message.. any idea whats the problem is ?

Categories

Resources