Can someone help? I think i may have "bricked" my phone. I start it up and the screen loads as normal, although the start icon and various ui elements dont load. After about a minute it comes up with:
"This device is unable to boot because either you have turned the phone off or tried to install and application from untrusted source, press SEND to reset your device or press any other button to cancel, This operation will reset delete all personal data and restore the device to its factory default settings."
I press the send key to start then the application has an error.
"A problem has occured with gwes.exe
etcetc."
Anyone? p.s. if i need a stock rom its an o2 rom i need.
Did you try the Hard Reset?
Related
Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...
seckin38 said:
Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...
Click to expand...
Click to collapse
Flash new ROM
You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords
I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
Elwyn M3100 said:
You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords
Click to expand...
Click to collapse
seckin38 said:
I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
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Click to collapse
I'd suggest you query this in the HTC Touch forum rather than the General Forum for everything, as they have more intimate knowledge to help you
Hi there, my HTC touch just did the same today. I never set a password.
I contacted my IT guy and he mentioned the following:
Try number 1 once, and then tap unlock.
WORKED BRILLIANTLY!!
The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy
Dotybizz, I guess the O/P wanted a way to recover without wiping his data. However, due to the security reasons I'm sure you know about often that isn't a suitable option.
Not working
dotybizz said:
The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy
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Click to collapse
I tried but fails. Can you advice something more. I need it badly man.
solve = hard reset
for hard reset press volume down button + center button + red reset button
A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
There are 2 ways to perform a Hard Reset on this device:
Menu path
* 1. From the Today Screen, go to Start>Settings.Select the System Tab and then tap on Clear Storage.
* 2. Enter in the password provided on the display of the device (should be 1234) and tap Yes.
* 3. The device will begin the Master Reset Process.
Keystroke Method
* 1. Power the device off.
* 2. Press and hold the Volume Down and Center Navigation Button at same time, do not release.
* 3. Press Power button and hold for a 3 count (quickly - say one thousand one, one thousand two, one thousand three). 1-2 seconds is too short, 4-5 seconds is too long.
* 4. The screen will instantly show the text to hard reset (this is a white screen with Blue text that provides the next steps to complete the Hard Reset. If you do not get this screen, power the device off and try again).
* o Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data is backed up before proceeding.
bombe1 said:
for hard reset press volume down button + center button + red reset button
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Click to collapse
knockout87 said:
A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
Snip, Snip.
Click to expand...
Click to collapse
So both of you guys/girls are posting on a thread that has no had any activity on almost a year, eh?
Hi Guys,
I work for a company that's in the process of rolling out about 300 HTC Touch Pro2's. Unfortunately a lot of people are experiencing an annoying black screen error message. The message reads -
"The Device is unable to boot because either you have turned off the device incorrectly or tried to install and application from untrusted source. Press Volume Up to reset your device or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory default settings."
Annoyingly some of our users are hitting the volume up button and wiping the device which then has to be sent back to us to be reconfigured!
Does anyone know either what causes this message, and / or how to stop it from appearing?
Thanks,
Chris
sounds like software you're installing is corrupting some portion of windows.
The only thing we're doing at the moment is enrolling them to Microsoft MDM and connecting them up to Active Sync.
We are also making a few registry changes to add our customisations such as network connections ect. Could this be causing the issue?
What's odd though is if you then reboot the PDA without hitting Volume up button all is well and you may not see the message again.
what is in the startup folder?
In the startup dir we've got five files -
BTTrayCE
HTCStartup
MFdll
PKG
poutlook
hmm. Well i don't know. what is mfdll.
the list of the programs in 'Remove Programs' is gone after i installed some application when i decided to remove i went there and there is nothing, what can i do to bring back the the list or programs ? thank you.
ps. it seems i`m not able to install any new program as well, it says install was unsuccessful every time i try .
that does not sound good, if i was you i would hard reset your device dude.
before you hard reset, make sure you backup all your pictures/music etc to your storage card, backup contacts/messages etc with PIMbackup...
(what is the name of the app/.cab you installed that made your device "fcuk" up?)
WARNING THIS WILL DELETE ALL YOUR PERSONAL DATA
1) Press and hold both volume keys
(up and down)
2) Soft reset your device using an .exe, or press the stylus reset button under the back cover of the device.
3) when asked, "this will delete all personal data and blah blah blah, just press the volume UP button".
(your device will now hard reset)
Hi,
I have just puchsed Flytouch 3 tablet from china Rom Version 20110803 , Disco10 has problem it shows error message (android.process.acore )has stopped working unexpectedly - Force close . every time if i try to open any program this message goes off once I clear data of contact storage .
But it appears again when the system is rebooted and the other problem is no prog. is saved ie if I install any prog. or put any music or video file in tablet memory it gets erased after reboot even the gmail settings or wifi passwords or date and time settings are not saved after rebooting.
Any Help will be highly appreciated ....
Reset
Sorry, but a hard reset is in order.
Hold the Power, Menu, and Home keys until Reset instructions start on screen.
Good Luck!
[HELP] "Android system has sttoped working" loop 2 seconds, unable to use screen.
Hello,
Lg g3 (Telefónica / Movistar branded Spanish carrier)
Bought in Jul 2014.
Weeks having reset problems, one day, on a reset, got the msg "Android system stopped working", close, 2 seconds, again same msg, I can't use ths screen to avoid it, just to close the msg window, neither to browse options in those 2 seconds in each loop. I can only use the turn on/off buton, so, when I reset, same stuff again..
I tried to use Recovery Mode (vol-) and I just get the option to restore and WIPE ALL INFO (even files, pics, etc..)... no more options
Tried Lg Suite + Download mode (I can enter in download mode) but the software don't recognice the device.... using original cable,
I need the stuff inside, don't care about the phone thou, will get a new one, but I really need the info inside (no SD, the info inside the internal storage).
Any help?
If you turn off the device, hold down power and volume down. Release them when the lg logo shows then immediately press them again you should get to a factory reset screen. Try performing a factory reset, this will not wipe your files, just all apps and app data
Hi,
thanks for the answer.
that was my first hint, but, as you can see ( imgur.com/ d31OXJi) that menu option says "Delete all user data (including LG and carrier apps) and reset all settings?"..
I do belive this is warning me about wipe all my data including pics, videos, contacts, etc...
Are you 100% sure that wthis will not wipe the entire information?¿
Thanks...
BUMP!
Can anyone help me or confirm us if I do the vol down restart to factory will wipe my pics away??
Thanks...
Really? Noone ever have restored the phone using this option on a g3 to know if the pics will be deleted or not? amazing...