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I searched all the forums about this issue but all I can find is things dealing with setting up text messaging. I have no network problems with data, text, or voice I just used the HTC network wizard.
Whenever I get a text message I can see the the beginning of the text in the selection screen but when I click on it the message is blank? So I can't read the whole text. I searched this Forum but couldn't find any people with similar problems. It seems to send them fine I just can't read the whole message for some strange reason. I have been clearing my memory and then flashing my Tmob Dash for the last three Kavana releases, they all exhibit this behavior. Any help appreciated with my problem.
What Rom are you using?
jdoggraz said:
What Rom are you using?
Click to expand...
Click to collapse
Kavana 080408. The texts that I get show up on the main screen with a little bit of the text but when I click on them they don't show anything. I tried pressing all the buttons I can but it doesn't seem to do anything.
See is UNthreading them helps.
Uhm, just a silly guess here, but next time you're on the blank screen, click menu (right softkey) > 5 (Folders) > change to inbox, at least if it's not on inbox already. My friend changed his to sent and couldn't figure out why he couldn't see new ones either hehe
I looked everywhere in the messaging app and also the regular phone settings I don't see anything for unthreading. Also MMS can be viewed and sent normally. Just whenever I try to send or read a recieved text I have problems. When I try to send a text it doesn't let me type anything in at all. Not recipient and not the body of the text.
No I have already gone to all the folders. The inbox folder is where I can see the messages. You can read the begining of them, and who it is from but when you select one it doesn't show anything.
I had the same issue before, the problem disappeared after I uninstalled CE-Star (Chinese-reading problem).. do you have it installed?
Yianaki said:
I looked everywhere in the messaging app and also the regular phone settings I don't see anything for unthreading.
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Click to collapse
Check in Accessibility Folder for unthreading.
DON'T Turn off the Damn active x
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Yianaki said:
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Click to expand...
Click to collapse
I am glad to hear that you fixed and resolved your problem, and haha I hope that Kavana makes another Rom, he is awesome. But then again I got to thank Ricky for this rom to I love it.
hello i am having the exact same problem i checked all advice given i.e. make sure it is on inbox folder, check ie active x is enabled, and no change.
any advice
also when u do see the message headers like yianaki but when you select the message and then press a soft key it says"message cannot be signed and/or encrypted"
You need an encryption key for your email and you don't have it on your dash email, maybe. Just a guess. Is there documentation as to what you need to set up your email. What steps did you need to take to get your email on your home computer.
i actually have kavana 6.1 version 080408 so i just used the connection setup for US tmobile. and it was working previous to this problem. i did a hard reset now and its back to normal for now
SWEEEET!
Thanks "Y" you saved my life, I had the same problem. Keep Active x controllers checkmarked "On".
change IE option.
I had the same problem only can view the header of a msg, but can
t see the content. Here is what I did to solve it: go to IE\tools\option\general\encoding\change to Unicode
Cant Open Text Message.
Hi, I'm from Jamaica, I bought my HTC S621 from Digicel Jamaica [here]. I followed the instructions and installed WM6.1 80408 Kavana and it was totally amazing, I did it on Saturday and it worked great, everything was working GREAT. On Sunday I realized I was unable to open my text messages for viewing. When I click Text Message, the colour wheel shows and it starts to open then it closes. I did all the suggested this in this thread but nothing works, any more suggestions please, I really need to send text messages to my work crew and this is a major hindrance. I dont know how to soft or hard reset and would like to try that first, any other suggestion would be great. Thanks.
PLEASE dont laugh or throw tomatoes, I fixed it. In my attempt to load a Yahoo messenger app I installed an SMS application that was causing the issue. Problem solved, sorry to be a bother.
Yianaki said:
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Click to expand...
Click to collapse
Just wanted to voice my agreement with Yianaki about "Never turn off Active X controls". The whole issue lies in the fact that the text messaging app is basically an Active X control. But I wanted to add the reminder that you need to make sure that the "Text Messages" app gets closed then reopened after you make the change, or it will not appear to work. (Use the task manager/celetask to close it)
I had the exact same problems with text messages: I could send an MMS, receive an SMS, but not send an SMS. When a text message came in, it showed up in the list as expected, but an attempt to view it resulted in a blank area with no useful menu options. I also couldn't send text (SMS) messages out because the create-new-SMS screen was blank and non-functional. It has nothing to do with the threaded vs unthreaded Accessibility settings for the phone, nor do you need to worry about configuring your WAP settings (GPRS and MMSC Settings); the "Connection Setup" app takes care of everything for T-Mobile perfectly. It's all an Active X issue.
PS: This is all on Ricky's v24 "Vanilla" ROM of WinMo 6.1 running on a T-Mobile Dash.
Just started last night, my TP2 is showing 1 sms notification on TouchFlo3D and on the inbox folder. I have used Clear "Text/Multimedia" a billion times and also checked in another phone to make sure nothing is hiding on the SIM. Does anyone make a suggestion other than doing a master clear/reset phone?
Funny, I just solved this problem today and unfortunately, I had to do a hard reset (still backed up everything with with Sprie Backup thou.)
Well, you do have another option that didn't seem to work for me but it's worth a try, is to Regedit it. The location is HKEY_Current_User\system\state\Messages\sms\Unread and set the Count=0
When I tried, it would work, but as soon as I was to get another message, it jump back up to "2".
Good luck, Hope it works so you don't have to Hard Reset.
I will try, thanks for the tip
or this
find a program called fixedthreadcount and you just have to do a soft reset after running it.
3560freak said:
Just started last night, my TP2 is showing 1 sms notification on TouchFlo3D and on the inbox folder. I have used Clear "Text/Multimedia" a billion times and also checked in another phone to make sure nothing is hiding on the SIM. Does anyone make a suggestion other than doing a master clear/reset phone?
Click to expand...
Click to collapse
Hello,
I attempted to post earlier but it did not seem to work, so go to this link it should fix your problems:
http://pdaphonehome.com/forums/samsung-i700/23911-1-unread-sms-count.html
Simply download the zip file, copy the exe file to your SD card, run it, and do a soft reset. Hope this helps...
Ok, so forget the link, simply download the attached file.
awesome, thanks a million for the prog. i tried the regedit 1st with no permanent fix, but the prog fixed it.
it worked. 2nd time i had this problem, first time i had to do a hard reset. thanks for the program!
Just had the same issue with my phone wouldnt delete a phantom message and the program worked great, thanks ARHMogul, appreciate it bruh
Man, I am just having no luck with this - mine is showing "2" unread - I have deleted all msgs - done a reg edit to "0" and I have done the fixunreadcount with a soft reset. What else can I try ??
@jurgy1, I just ran the attached exe and a soft reset but the unread bubble was still there. Ran the exe again and it disappeared.
@ARHMogul, thanks a ton! I'd hate doing a hard reset for such a small problem yet I'm sure I would've done just that if not for your help.
TY! worked for me......... even after doing a soft reset I "thought" it wasn't going to work, but I also had to click on the icon to get the 1 to go away.
fixunreadcount.exe worked like a champ. Ran the program, soft reset, opened the sms inbox and the (1) count was gone. Returned to the TouchFlo home page and touched the SMS bubble and the offending number vanished. Nice. Many thanks.
Just wanted to say thank you. I've search on xda and ppcgeeks for a bit now and didn't find this post until today. Sometimes the wording really matters when finding threads.
This solved my problem and I thank you. Little things like that bug me and I didn't want to have to hard reset the phone.
Thanks again, I'll be saving this little guy.
Verison TP2 and Resetting the SMS Icon to 0 - Forever
Has anyone tried this on Verizon TP2 and if so, does this program work good enough so when you get the next message, it doesn't re-appear. Mine started when I got a two part message from an T-Mobile customer that spread it over two messages. I read the first one, but the second one had already disappeared so it says 1. I reg hacked the counter back to zero, then the next message (even if it is not multimessage) goes back to 1 of course, but does not reset after reading it. It will go up to 2 and 3 and so on but after reading it, it never goes back to 0 without me going to a PMedit and resetting the counter to 0. The question is, does this fix count stop this from happening in the future, or just solve the problem now. If it just solves the problem now, I can PMedit it each time as easily. If it solves the problem forever, I am eternally greatful. Any thoughts? BTW, this only started happening when I got the multi message and it hasn't gone away since.
Thanks.. Rick
Thank you so much. This worked for me. I didn't want to hard reset. Anyone know what causes this?
Just a reminder - after you run the program and perform the reset you have to OPEN THE INBOX for it to "refresh". I was dismayed to notice it was still there after the reset, but after opening the inbox it cleared right out. I noticed this was a problem before on my original tilt, and am glad to finally have a solution!!
ARHMogul said:
Ok, so forget the link, simply download the attached file.
Click to expand...
Click to collapse
YOU ARE DA MAN!!! I called HTC and the lady told me the only way was to do a hard reset. I told her if i was about to do a hard reset because of their crappy software, then I should at least get a new damn phone out of it....
Thank you so much! Great work!
Excellent piece of software
fixunreadcount.exe works exactly as described in this thread. Thanks very much indeed.
fixunreadcount.zip is the best thing I've found!!! I tried to solve it whole weekend on my Touch Pro 2, but only this app works correctly. Editing registry was useless and other tools too. Thanks a lot for that small useful app
I was enjoying my new Touch Pro 2 from T-Mobile for over a month now and suddenly I noticed that Touch Flo 3D said I had a "new text message". I usually just check "all messages" so that I can see all text message "discussions" instead of one at a time or "read only" mode when you tap a contact and slide over to "sms". So this time I checked "all messages" and none of my messages were "unread". I even went through every conversation to make sure nothing was missing, not even an mms message.
I even turned off Touch Flo 3D thinking that was causing the issue, no dice. Everytime I go into the SMS app for Windows Mobile and look at the folder tree, I see "inbox (1)". So I downloaded a cab file from xda that allows "mark all as read" in the sms app. After installing/softresetting and choosing "mark all as read" from within the WinMo SMS app, this issue did not go away both in Touch Flo 3D and in the WinMo SMS app.
Finally I came across a link of someone having an issue with their HTC Hermes (Kaiser?). They made a program called "FixUnreadCount". This app shows that it is checking all mailboxes (including sms/mms) on the WinMo message app and determines which messages are actually "read" or not.
Once I got to the "sms" portion of the scan, it found that all messages had been read, but the notification was set to "1". It fixed this and moved on to check my other messages on the phone.
After the scan finished, I noticed that TF3D still thought I had an unread message so I softreset my Touch Pro 2 and that was it. Touch Flo 3D had synchronized with the WinMo messaging app and determined that there were no "unread" messages.
I felt I would post this up here since I know there are a lot of Touch Pro 2 owners out there and none of the other fixes worked for me. I also hope that this can be found easily in a search because finding the fix in the hermes forum was almost dumb luck.
I posted a link to the thread that has the file available for download. It's a zip file. I just downloaded the file via Opera directly onto my storage card, then extracted the file and ran the file after extracting. You may get a warning that says "unknown publisher" just tap allow and it should run just fine.
http://forum.xda-developers.com/showthread.php?p=1519862
Thank you, I've hard reset twice already because of this annoyance.
Thank you. Ran it once and after a soft-reset, all was fixed.
This fix worked for me to.
Much appreciated!
Thank you for the post!
Glad I could help. I know this was an issue that wasn't covered too well when I first learned about it. Making it easy for others.
Just use SafeInboxExtender
Once installed, go to your inbox (windows default, not TF3D), click menu, scroll down and click 'mark all as read'
That should do the trick, and its easy too.
i have been having this issue with my phone for months thanks so much for posting this, yur a life saver... really!!!!!!!!
Thanks for this soo much. I was about to flash my phone again cause I had this problem the first month I got my TP2 and looked online a lil' and could not find an answer... dat is why I luv this forum
I had this same issue and stupidly started a new thread without a thorough search (sorry).
Any ideas why it happened in the first place?
Well, I installed the SafeInboxExtender and clicked on Mark All As Read and the phone still says that I have one unread message. It didn't work for me. Any other ideas, guys?
aliendan said:
Well, I installed the SafeInboxExtender and clicked on Mark All As Read and the phone still says that I have one unread message. It didn't work for me. Any other ideas, guys?
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Click to collapse
So did you try FixUnreadCount followed by a soft reset, as in the first post?
Can someone please help me! I have downloaded this zip many times and it works for a few days then the phantom message appears again somedays totaling to like 5 new text so it says. Is there anything I can do to keep them away for good? I love my phone but this is driving me crazy!!!
NeoDMD
Thank you! Awesome fix. I've had this problem with several WinMo phones from time to time, usually after receiving several automated texts, and always had to hard reset the phone to fix the problem, which in this case, with the Tilt2, would have been a major hassle getting it just the way I like it again.
I changed my settings to the default UI and then ran the exe file, then switched back to TouchFlo 3D, but the count was still wrong, so I performed the soft reboot like you suggested and again, it was still there, so I just ran the zip file again and it was gone with out another reboot.
Thanks again.
=)
works great thx a bunch
how to extract the file
NeoDMD said:
Glad I could help. I know this was an issue that wasn't covered too well when I first learned about it. Making it easy for others.
Click to expand...
Click to collapse
hey i was wonderin how do i extract the file lol idk how 2 do it like i already downloaded the zip file but i dont know how to extract it lol
thanks a lot. saved my sanity.
thank you men xD
Unread text in message fix
and easy fix for this Is safe inbox extender it gives you the option to mark all messages as read something the original option fails to do so download it and no more hard resets
Laters
thank god it freakin worked! ive had to deal with this for months now!
the first time i ran it, it said it had taken out the message on the scan so i exited the scan and did a soft reset, and it didnt work. so then i ran the scan again and this time did the reset before exiting the scan, and that worked like a charm. so if your havin issues with it try that. thank you again so much for that, im glad someone finally figured this issue out
flory115 said:
hey i was wonderin how do i extract the file lol idk how 2 do it like i already downloaded the zip file but i dont know how to extract it lol
Click to expand...
Click to collapse
go to tools, then file explorer and find the file, select it then press the menu button, one of your selections should say "extract" (select it), then youll get a screen askin where you want to save it, just to make it easier on yourself save it to your storage card, once this is done go through your program files again and you should see 2 files with "fixunreadcount" (one is the folder logo which you just extracted from, the other is a little window logo thing which is the actual file), select the file with the window thing and it will then run the scan, after that press the reset button on the side of your phone. if it doesnt work the first time (it didnt for me), run the scan again and reset again and it should work
After messaging last night I realized I had one text in my inbox in both the touchflo icon, and in the normal windows message centert (next to inbox on the drop down it says 1). I thought I just missed one in my long thread but it was not the case.
I deleted all messages from my inbox, outbox and cleared deleted messages. No luck. I tried using the "clear all text and multimedia" selection with no luck. Numerous soft resets, and even switching my theme to see if it would vanish. I have been texting all day, and deleting and no luck with the phantom inbox. Any help would be appriciated to rid of this problem. Thanks!
vlcano57 said:
After messaging last night I realized I had one text in my inbox in both the touchflo icon, and in the normal windows message centert (next to inbox on the drop down it says 1). I thought I just missed one in my long thread but it was not the case.
I deleted all messages from my inbox, outbox and cleared deleted messages. No luck. I tried using the "clear all text and multimedia" selection with no luck. Numerous soft resets, and even switching my theme to see if it would vanish. I have been texting all day, and deleting and no luck with the phantom inbox. Any help would be appriciated to rid of this problem. Thanks!
Click to expand...
Click to collapse
This issue has been discussed in length here in other threads. Use the search function in the top right of the page to look for "SMS unread count fix"
Unzip this and put it on your storage card and then run the exe. It will fix your problem.
Thanks It worked perfectly. And sorry for the repetitiveness never found a solution searching, only numerous folks with the same problem.
Thanks again to you both!
This worked great!! Thanks!!!!
wow, it works on my x1
worked for me as well, although the problem came back... again... i managed to fix it permanentally by switching the phone from threaded to classic text view, deleting ALL text messages, then running the program. issue resolved.. it seems to have occurred because of the 2016 date stamp issue, one text was unaccounted for and coincidentally had the 2016 year stamp on it.
Hope this helps future readers - Mark
Hey guys,
I've run this thing about 10 times, and it's simply not removing that 1 from my homepage. The inbox doesn't show it but the HTC homepage does.
Any ideas?
tinpanalley said:
Hey guys,
I've run this thing about 10 times, and it's simply not removing that 1 from my homepage. The inbox doesn't show it but the HTC homepage does.
Any ideas?
Click to expand...
Click to collapse
It happens when you somehow texted yourself.. or so the theory goes... if that's not working I would suggest a hard reset..
I also suggest this thread be locked as this is the 100th or more thread about this topic
Edit.... also did you try soft reseting your phone after you ran the program?
I did try soft resetting. I used the reset button on the side of the phone. I don't understand it. I've never texted myself as you mentioned. So, I don't understand. And hard resetting is simply not an option. I have too much set on this phone now to go and update everything.
I'm using DeepShining's ROM from around February.
Hey, thanks !
It worked GREAT on my HTC Touch Pro !!!
Thank you again...
It thinks I have a new text. I even deleted every text chain. Multiple resets. Ever happen to anyone else?
Stock Rom.
Yeah thats happend to me on my TouchFlo3D. Its a really weird bug. I think that it happens if u delete a message chain that still has a new message in it. Theres no way to fix it other than a hard reset cuz i went for about a month waiting for it to correct itself but it didnt so i had to hard reset. My best advice is to make sure u dont have any unread messages when u delete them
This happened to me recently i found an .exe app that corrects it for you. I don't have it here at work but i know its somewhere in this forum.
If you still can find it, message me and i'll email you the file when i get home.
No Hard Reset Needed....I understand your frustration LOL TRUST ME.
FOUND IT
here you go
It shows I have two new messages always for me too.
I just tired that file you posted because I have the same bug and when I run it, it says it found the the "new" SMS and fixes but it still shows up on the touchflo 3d.
When I run the app again, it shows no errors. However when I reboot the phone and run the app it shows the new SMS and fixes it, but it still showing up. fml.
I'm using the tilt 2 from at&t with wm 6.5.
EDIT: taking out the battery fixed it after using the app! Thanks!
ok so i downloaded the app but it wouldnt ipen on my computer. Now what do i do?