some email problems - Touch Pro2, Tilt 2 Windows Mobile General

I picked up my TP2 on Friday(vodafone one unfortunately but it was a free upgrade so I'm not complaining too much and I'm happy to wait for hardspl!), and am loving it so far. I have couple of problems/queries though. The first is that I have set my 2 Gmail accounts as IMAP email accounts, but every now and then when I scroll to the email tab of the TF3D bar, it seems to lock for over a minute or so while it's loading. Anyone else experience this, and any fixes?
second is that I'd like to get rid of the outlook email tab on the email screen on TF3D. Is there a way to do that, as I don't use the Outlook email at all. Only my two IMAP gmail accounts, and other than the hanging thing, they are working fine.

HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox\Svc\Activesync
delete the \Activesync folder
and softreset
greetz

I've done that, but the outlook tab is still there in my tf3d email tab.

Remove email sync in activesync. That should remove the outlook entry on the mail tab.

Ghostifish said:
Remove email sync in activesync. That should remove the outlook entry on the mail tab.
Click to expand...
Click to collapse
Thanks for that, it worked fine!

Related

Always showing 1 email

My first real gripe with the phone is that it shows one email more than I have received.
when there are none it shows one, when there are 5 it shows 6 etc
Does anyone else have this? Or have a solution.
BTW I'm accessing 2 gmail accounts, but if I delete them it still shows 1 email even with no accounts, and it did it on the Vodafone original branding and on the Topaz black that I loaded
Look at the standard outlook inbox. There's an welcome to Outlook kinda mail there. Was searching for that one email the first time I got this device.
I configured my domain with Google Apps and imap via Exchange in my TP2. If you go to "Outlook E-mail" section it's inbox. There should be that one welcomemail.
ChriX84 said:
Look at the standard outlook inbox. There's an welcome to Outlook kinda mail there. Was searching for that one email the first time I got this device.
I configured my domain with Google Apps and imap via Exchange in my TP2. If you go to "Outlook E-mail" section it's inbox. There should be that one welcomemail.
Click to expand...
Click to collapse
Top Man! Cheers Chris!!
Glad I could help.

Missing Inbox on TouchFlo

I just got my new TouchPro 2 on Verizon today and I installed wireless sync to have my emails from work pushed to my phone (used this on my XV6800). The Outlook email was created correctly and I can access my inbox if I go to all accounts but I can't find out how to add a link to the inbox on the email tab in TouchFlo. The email tab will show that I have new emails but I need to go to the Windows Mobile accounts screen to get to it.
Is there any way to add this account to the email tab in TouchFlo?
You are not alone. Same problem here. Looking for the answer.
Do get the number of messages, but no access to them in TouchFlo?
Yes it will display the number of messages but there is no easy way to display them through the email tab. I have been clicking the inbox link in the notification message that I get when a new wireless sync message comes through. It works but it would be nice to be able to view the messages downloaded through wireless sync in the same way as my gmail account.
Ha. It took me 2 days to figure out why I had 1 message showing on that tab (damn "welcome" email in outlook inbox). I suppose that the whole email tab is of no use to you then, if you use outlook. Maybe a plugin for the home tab is possible?
Same issue
I am also having the issue of the Outlook email not showing on the TouchFlo email tab. I have looked everywhere to try and find where the configuration for this tab is stored, but no luck.
I did have it showing previously when ActiveSync was configured to sync with Outlook (in addition to Wireless Sync), but if I did not disable ActiveSync completely when connected to my computer it created duplicates, and kept creating them for as long as it was connected...Big mess. When I disabled syncing with the inbox on ActiveSync, it deleted all of my email (on the device, then wireless sync deleted everything in Outlook as well), and the Outlook email no longer showed in the TouchFlo email tab.
I am thinking that setting up a bogus ActiveSync partnership with a computer that has nothing in Outlook (and selecting the Inbox) might be a workaround, but it should not be this difficult.
NOTE: I tried removing everything and setting up a bogus partnership through ActiveSync, still did not put the Outlook email back in the TouchFlo Email tab. Just have to use Start > Messaging until someone figures this one out. Would be nice to have it working correctly.
Same issue here. I added second email account, not in wireless sync, but in the email setup, a POP3 account. Now the little envelope goes to that account and then on the bottom you can see the inbox and navigate to the outlook inbox which is your wireless sync. It gets you there with a couple of extra steps, but it isn't the same.
Additionally, you can't see your email for a particular contact, in your wireless sync email. That is a huge benefit of the HTC Touch Pro 2, in that it integrates emails, SMS messages, phone calls, facebook, all through the contacts. Hope someone finds a work around, this is very irritating. Love the phone, but without this, not sure if I will return it within the 30 days.
I'm having the same problem, does anybody have a solution for this?
Thanks!
Same problem
I've got the same issue. Anyone ever find a solution for this that doesn't involve a hard reset?

Removing email accounts from Touch Flow screen

I am running BB Connect on my sock TMO TP2, on the mail screen I have 2 system email accounts that are not in use and would like to remove them.
Is there a way to get them not to show there?
You need to delete them from the account picker. By default, this should come up if you press the messaging key on your keyboard. Otherwise, from your inbox, tap Menu, Tools, Options, and check the "Display account picker when opening Messaging".
Once you're in the account picker, just tap and hold on the account you want to delete and tap on the context sensitive menu that pops up.
It doesn't work on the system email accounts that are associated with BB Connect for some reason. There must be a reg hack that will hide them. Or I could remove and reinstall but that is a pain.
rsacipher said:
It doesn't work on the system email accounts that are associated with BB Connect for some reason. There must be a reg hack that will hide them. Or I could remove and reinstall but that is a pain.
Click to expand...
Click to collapse
OH, welcome to my world. I have 3 accounts that I wanted to remove so I could reinstate them again and I couldn't do it. They don't show up in the "remove account" page. I tried recreating them with the same name but the mail program wouldn't allow me to do it. So I had to rename them and now I have 6 email folders with only three that are active. How dumb.
I tried going through the registry and looking for any files that might be associated with the accounts without luck. I just need to live with it. I don't want to reinstall the ROM to start fresh.
The way I disassociated the original email boxes, if you're interested, is when I realized I didn't want to sync my Outlook box in my phone, so I removed it from the computer syncing program. That basically uninstalled whatever link my Outlook had along with all three of my external email folders. <sigh>
If it is setup to connect using Exchange, you need to remove/change the Exchange server connection in ActiveSync
Otherwise, try this
1. Click the Inbox on TF3D (I'm using v2.1 on wm6.1)
2. Menu > Tools > Options
3. Click and hold the account name > Delete
simular problem with email & TouchFLO
Hello,
I am having a simular issue with the Outlook Mobile and Touch FLO3D. I had 5 email accounts set up. Hotmail, Outlook mail and 3 POP3 accounts. For some unexplained reason this week, the 3 POP3 accounts stoped working, but were still showing up in the TouchFLO email tab. When I checked Windows Mobile email picker and setup, the accounts did not displayshow up. I tried to re-add the the accounts using the same name and credentials. I received an error that the name was already in use. So I added the 3 accouns using different names. Now I have 8 email accounts on the TouchFLO tab, and 5 in the Windows Mobile email screens. There seems to be no way to delete the accounts from TouchFLO tabs. I have also attempted to disable the TouchFLO email and to re-enable. This did not change anything. A soft reset was also no help.
runandgun said:
Hello,
I am having a simular issue with the Outlook Mobile and Touch FLO3D. I had 5 email accounts set up. Hotmail, Outlook mail and 3 POP3 accounts. For some unexplained reason this week, the 3 POP3 accounts stoped working, but were still showing up in the TouchFLO email tab. When I checked Windows Mobile email picker and setup, the accounts did not displayshow up. I tried to re-add the the accounts using the same name and credentials. I received an error that the name was already in use. So I added the 3 accouns using different names. Now I have 8 email accounts on the TouchFLO tab, and 5 in the Windows Mobile email screens. There seems to be no way to delete the accounts from TouchFLO tabs. I have also attempted to disable the TouchFLO email and to re-enable. This did not change anything. A soft reset was also no help.
Click to expand...
Click to collapse
runandgun,
Did you ever resolve this issue? I just had the same problem with two Gmail accounts - my Outlook account is just fine. The Gmail accounts appear on my Touchflo screen but I cannot access them. the do not show up in Account Picker, yet I cannot add accounts with the same name because "they already exist". They also do not show up when I do a "View Inbox" and examine the account drop down.
Thanks,
jisso
I guess this was never solved. I have the same exact problem and was hoping I could find a fix for it here.
Ah. I found a thread with the answer:
http://forum.xda-developers.com/showthread.php?p=4176780

Creating appointments w/attendee and gmail (Update on issue)

See post 3 for update
If i create appointments on the phone and save them, they are put in outlook out box and not sent. I ave gmail imap setup and cant seem to get it to take over for the calendar. Current rom in sig
carhigh said:
If i create appointments on the phone and save them, they are put in outlook out box and not sent. I ave gmail imap setup and cant seem to get it to take over for the calendar. Current rom in sig
Click to expand...
Click to collapse
I have a really really awesome answer for you.
Don't setup your email anymore, just go here:
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
This will setup an Exchange-like server and will enable you to do that. At least I am pretty sure that isn't what you are already doing, because this will setup the email and sync Calendar, Contacts and Email with PUSH. Let me know if you need any help.
I dont think you understood the problem, but thanks for reading and suggesting something.
Part of the issue is resolved. We can now add to the calendar and it sends the email to those attendee's we add to that event, thru our gmail accounts. How i fixed that was going into the office folder and using the calendar link in there. In menu/tool/options, appointments page, there is a "send meeting requests via: (email account)". I just changed it from outlook email to our gmail account. So now it sends them out with the gmail account rather than sitting in the outlook outbox.
THE NEXT ISSUE is that when anyone sends you a meeting request, from outlook(pc) OR from the phones calendar thru gmail, if you recieve that request on the phone, there are no buttons to "accept/tentative/decline/propose new time", like there is in outlook pc. It just comes in as a regular email that looks very useless. The only way to accept or decline is to read the email in outlook on the pc where you have buttons "accept/tentative/decline/propose new time".
carhigh said:
I dont think you understood the problem, but thanks for reading and suggesting something.
Part of the issue is resolved. We can now add to the calendar and it sends the email to those attendee's we add to that event, thru our gmail accounts. How i fixed that was going into the office folder and using the calendar link in there. In menu/tool/options, appointments page, there is a "send meeting requests via: (email account)". I just changed it from outlook email to our gmail account. So now it sends them out with the gmail account rather than sitting in the outlook outbox.
THE NEXT ISSUE is that when anyone sends you a meeting request, from outlook(pc) OR from the phones calendar thru gmail, if you recieve that request on the phone, there are no buttons to "accept/tentative/decline/propose new time", like there is in outlook pc. It just comes in as a regular email that looks very useless. The only way to accept or decline is to read the email in outlook on the pc where you have buttons "accept/tentative/decline/propose new time".
Click to expand...
Click to collapse
Actually, I did understand the issue.
You aren't setting the email up correctly. If it is showing up as Gmail, and not Outlook it isn't setup for Exchange. You need to remove that account and follow my link to setup Exchange features...
Im not following you on this exchange stuff. What does an exchange have to do with poutlook not showing an email with the same options as outlook on the pc?
ok i just set this up on phone. active sync on phone says attention required.
result: the config on your exchange server prevents you from sync'ing. please contact your serv admin.
BUT getting and sending email is working right. Syncing is working for email.
Creating a calendar event and adding attenees is not working at all now. The emails never go out. Sending an event to myself from my wifes phone somes into the phone the (no good). But comes into my outlook pc correctly
Setting up sync has its own issues. I sent an event from my phone to my wifes phone. Oh joy, i get an html page i can accept with on her imap email.
I accepted it on the wifes phone and it NEVER went onto her calendar on the phone. Which leads me to beleive she must have sync setup too. What a joke!!!!!
It would be so much easier if google mail would include the MS office option buttons for reading and responding to event emails.
Not only that, but now i have to create events either on the phone, or in google cal. I can not setup events in outlook and have them all sync UNLESS i pay and use google apps.
Google has a big problem with MS. If i send an event to a google account, if i read that event email in gmail, its also striped of any way to open or respond.
The way this works best if WANTING to use gmail and outlook, while still wanting to use outlook for events cal, is to only reply, respond or accept events within outlook on the pc.
/joke
You have to ONLY select Contacts, Calendar and Mail. Try that and let me know if you still get that Att Required... Also, if all else fails I can give you my email and we can test it that way.

why doesn't my email sync??? HELP...

i've got my own beautiful desire.
wonderfuk thing, but i've got a problem.
i've got 3 email accounts from hotmail and 1 gmail in my phone.
it all works great, and i like it very much.
except for 1 thing, if a delete a message on the server, my phone still saves it.
i want it so sync and delete the messages that are removed from the server.
i check my mail during the day with my phone, at night i check it on my laptop.
there are often emails in my inbox that are rubish, so i delete them.
usually i do this at night (don't know why, but i just like to do my paperwork at night).
so when i want to check my email during the day, my phone syncs with the account i select but still shows all the email i deleted.
so i have to manually delete them from my phone.
i hate this stupid way they made this.
why in *****'s name would i want to save a message that i deleted from the server?
does anybody have a solution to this problem?
because there aren't a lot of good email clients for android.
supervinnie40 said:
i've got my own beautiful desire.
wonderfuk thing, but i've got a problem.
i've got 3 email accounts from hotmail and 1 gmail in my phone.
it all works great, and i like it very much.
except for 1 thing, if a delete a message on the server, my phone still saves it.
i want it so sync and delete the messages that are removed from the server.
i check my mail during the day with my phone, at night i check it on my laptop.
there are often emails in my inbox that are rubish, so i delete them.
usually i do this at night (don't know why, but i just like to do my paperwork at night).
so when i want to check my email during the day, my phone syncs with the account i select but still shows all the email i deleted.
so i have to manually delete them from my phone.
i hate this stupid way they made this.
why in *****'s name would i want to save a message that i deleted from the server?
does anybody have a solution to this problem?
because there aren't a lot of good email clients for android.
Click to expand...
Click to collapse
+ 1 here; my deleted emails are also shown :-(
What type of email you have setup?
POP3, IMAP?
POP3 will not delete emails (if you delete an email from server, it will stay on the device, and vice versa).
In IMAP, if you delete email from server, it will be deleted from the device too (or vice versa -> device-server, on the next sync)
like is said, it's hotmail so it's pop3.
who came up with the brilliant idea to sync imap and not sync pop3?
again, one of those things i so ****ing hate with software.
why does my windows vista mail program (on the laptop) sync beautifully with my account, but not my android mail program?
is android just to retarded to understand how to sync with pop3?
the day somebody comes up with a program that just works.....
it just pisses me off that nothing with the desire is made to be just right, every little rotten thing needs tweaking to make it work right.
ljesh said:
What type of email you have setup?
POP3, IMAP?
POP3 will not delete emails (if you delete an email from server, it will stay on the device, and vice versa).
In IMAP, if you delete email from server, it will be deleted from the device too (or vice versa -> device-server, on the next sync)
Click to expand...
Click to collapse
..hm I came from a windows mobile device and I synched the same account; deleting an email in outlook has been also deleted on the device - and vice versa!
It's not about android, Desire, or Windows XP. It's how POP3 works.
Even if you setup the same account on 2 different PCs as POP3, you wont be able to delete emails from one PC to the other.
What I suggest is enabling IMAP on gmail and see how it goes.
cyron_at said:
..hm I came from a windows mobile device and I synched the same account; deleting an email in outlook has been also deleted on the device - and vice versa!
Click to expand...
Click to collapse
If it's a gmail account and it used to work on WM but not on Android, then I would delete and re-add the account. My gmail account works great. I delete or mark as read an email on my PC or webmail, and the same goes to my Desire on the next sync.
If we're talking about personal domain (not gmail, hotmail...), then during setup in the Mail application choose the IMAP protocol.
that still deosn't solve the issue with hotmail on the desire.
hotmail is pop3, doesn't do imap.
but it works great with windows mobile.
on android it works like it's just rubbish.
I don't know about that really, I don't use hotmail.
I use gmail, and personal domain/server.
I hope someone else can help you with your hotmail issue.
so nobody knows anything about this?
they can figure out how to get the bleu led to switch on and off, but nobody can make a tweak so hotmail gets synced properly?
I think it's because in the WinMob email app you can tell it to download emails from the last 3 days and anything older disappears automatically.
The Android email apps don't do this but you can set them to delete emails from the server so if you delete the email on your phone it will delete it from the server but you can't do it the other way round.
has anyone found a solution for this.
Starting to annoy me now as well

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