When I bought my TP2 in the shop, I totally checked 5 (yes, 5) boxes of TP2. The first and the second one have dead/bright pixels (more than 3 pixels), the 3rd and the 4th ones have scratches on the housing or the sliding mechanism is no good. Finally, I took the 5th one. It has no scratches on the housing and the sliding mechanism is good but still dead/bright pixels are there. The dead pixel is really hard to check in the shop due to the bright lighting there and the pixel is really small. As I didn't turn on the 3rd and the 4th TP2, maybe I could find dead pixels too.
How about yours? Please do a check on your TP2 inside a dark room and with backlight of the TP2 set to maximum and also try to view in different
angles. I did this and found 3.
Be sure to set the backlight to maximum. I couldn't find one on my replaced unit if using the auto backlight setting but found one if I set the backlight to maximum .
Sounds like a great testament to the level of quality control at HTC - LOL
vasra said:
Sounds like a great testament to the level of quality control at HTC - LOL
Click to expand...
Click to collapse
Maybe your dealer has bought all the scrap from HTC to sell it to you customers and make a lot of profit out of it?
No dead pixels on my TP2 and none on my collegue's.
I found 1 dead and 1 bright pixel last week. But I don't notice them on normal use of the phone, so I'm not bothered with it.
sMoKeFiSh said:
I found 1 dead and 1 bright pixel last week. But I don't notice them on normal use of the phone, so I'm not bothered with it.
Click to expand...
Click to collapse
Those dead/bright pixels are not very noticeable since the pixels are really small on a 3.6" screen but I don't expect this to happen for the price I paid.
skycamefalling said:
Maybe your dealer has bought all the scrap from HTC to sell it to you customers and make a lot of profit out of it?
No dead pixels on my TP2 and none on my collegue's.
Click to expand...
Click to collapse
Congrat to you and your colleague.
How come I am so unlucky? 3 out of 5 that I have checked have dead pixels (maybe 5 out of 5 if I have checked the others).
Wrong store...?
After sending my complaints to HTC (both local office and Taiwan HQ), a manager called me back and promised to swap me a new one.
BTW, I'm in HK.
desman said:
Those dead/bright pixels are not very noticeable since the pixels are really small on a 3.6" screen but I don't expect this to happen for the price I paid.
Click to expand...
Click to collapse
I have about 2-3 bright pixels that can not be seen when the backlight is at a normal level, only when it's on or near full.
In normal use this is never a problem for me.
If everyone were to demand 0 bright/dead pixels, then I'm pretty sure this type of screen would not be available for the price we have paid (yields of 'perfect' screens would be far less than good screens with up to 4 or so dead/bright pixels).
Saying that, I'm not sure any of my Xperias have had any dead / bright pixels, but the density is that much higher that they would be almost unnoticeable.
DavidMc0 said:
I have about 2-3 bright pixels that can not be seen when the backlight is at a normal level, only when it's on or near full.
In normal use this is never a problem for me.
If everyone were to demand 0 bright/dead pixels, then I'm pretty sure this type of screen would not be available for the price we have paid (yields of 'perfect' screens would be far less than good screens with up to 4 or so dead/bright pixels).
Saying that, I'm not sure any of my Xperias have had any dead / bright pixels, but the density is that much higher that they would be almost unnoticeable.
Click to expand...
Click to collapse
As those LCD manufacturers said the production of 100% flawless panel is impossible, the defective rate is indeed very low nowadays. I think the price will be a bit higher if everyone only accepts a flawless lcd panel. However, I'd rather pay for a bit higher price than getting a lcd panel with dead pixels.
From my past experiences (over 20 years), I haven't seen any dead pixels on the lcd panel of the electronic gadgets that I owned, say, notebook, psp, DC,etc
Make a poll with the question who has dead pixels. I'm really curious about that.
Personally I wouldn't accept dead pixels... Never had them before, so why would I accept them now. The screen is one of the most important parts of the phone, so I only will go with perfection )
quarintus said:
Make a poll with the question who has dead pixels. I'm really curious about that.
Personally I wouldn't accept dead pixels... Never had them before, so why would I accept them now. The screen is one of the most important parts of the phone, so I only will go with perfection )
Click to expand...
Click to collapse
1000% agree with you.
desman said:
1000% agree with you.
Click to expand...
Click to collapse
Will you make a Poll then?
quarintus said:
Will you make a Poll then?
Click to expand...
Click to collapse
Surely support but how to make a poll?
desman said:
Surely support but how to make a poll?
Click to expand...
Click to collapse
Go to thread tools in the upperright corner.
EDIT: Thanks m8
quarintus said:
Go to thread tools in the upperright corner.
Click to expand...
Click to collapse
Already done...
Can't spot any on mine thank god. Its the thing I dread most whenever I buy a new phone.
Finally, HTC replaced a new TP2 to me with 0 dead/bright pixels.
The sliding mechanism is also the best among the TP2 that I checked/tried before. No wobble (even 0.1mm) in the closed position.
untill now it seems there are less people with deadppixels then without dead pixels
good news, but you should trade if you have them
Just checked mine now afterreading the thread and kind of wished I had not. Can't say I'd noticed anything wrong before but I can now sport 4 dead/bright pixels on the screen and I'm gutted. I bought from Mobilesdirect last week, only got the phone last Friday - can I send it back there for a replacement?
If my screen already has dead pixels is it likely that it will get progressively worse.
Related
So got my VZW TP2 today and noticed it has 1 dead pixel, if it was your phone what would you do?
Well after turning the brightness up on my screen, I noticed 5 or 6 more dead pixels, but they aren't really noticeable unless the backlight is at 100% and on a black screen. Only the one from my first post is noticeable under normal screen brightness on a black screen. I found the post with the poll on dead pixels and put my vote in Seems many are having this issue so it would seem a waste of time and a gamble to get a new device that may have more dead pixels, dunno.
RMA.
The longer people accept these flaws, the more manufacturers won't QC their products.
quid246 said:
RMA.
The longer people accept these flaws, the more manufacturers won't QC their products.
Click to expand...
Click to collapse
I fully agree. I'll be checking mine for dead/bright pixels now..
-mak
EDIT: No dead pixels on mine that I can see.. I turned the brightness to 100% and viewed different colored backgrounds (solid colors) at different angles and mine appears to be OK.. I must be one of the lucky ones!
quid246 said:
RMA.
The longer people accept these flaws, the more manufacturers won't QC their products.
Click to expand...
Click to collapse
It's not about QC. Producing LCD panels is complicated and it's not easy (or inexpensive) to produce panels with zero defects. The manufacturers allow a certain number of dead pixels through, because it's nearly impossible to never have dead pixels.
Usually they'll let through fewer bright pixels (stuck on) than they will dark pixels (stuck off), because bright pixels are much more noticeable.
If your carrier/retail outlet will let you RMA/exchange it, then go for it, but you're not guaranteed to get anything better (unless your carrier/retail outlet has a policy on dead pixels).
Check the warranty details. Mine has a section on bright/dead pixels, saying that if it is more than 2 within the first 15 days then you can send it back to warranty, if it has just two then they have to be within 5mm of each other to merit warranty treatment, and just one is a no go. But they specify that LCD's are complicated (which is why the warranty states within the first fifteen days after purchase, so that if pixels develop with the passage of time in a natural manner they don't receive a plethora of complaints). But like I said, check what your warranty says.
I have a diagonal line that runs along the width of the display it runs at a slight angel, it can be only seen with the display set a its lowest setting and running a black image in a very dark room. I have taken the phone back to three (solihull) who after 3 goes of trying to see it are aware of the problem and acknowledged it. They checked their demo phone which didn't have the problem. They have contacted their Samsung rep who I am awaiting a call from.
Does anyone have a similar problem?
This is normal with AMOLED displays.
the thing is, my GS2 doesnt have this "problem" on the lowest screen brightness.
I compared them last night side by side and its very noticable on my Nexus
That said, i've already accepted the fact that everyone else has some variation of this "issue" but im more curious on what the Samsung rep has to say about it. I'm also curious if its more visible on some devices as opposed to others.
I put my brightness on a static settings so it doenst effect me much (I can see it a bit on dark grey backgrounds) but i'm just imagining people who use auto brightness cause there's NO way you can miss it on whites/greys
you must have a magic Galaxy S II then, because it is a known issue with AMOLED screens when running at low brightness.
ill try and take a picture tonight with my devices side by side
honestly, anyone would be able to spot it out if you saw them in person.
Either my GS2 doesnt have the issue, or its VERY hard to see. I took long hard looks because i was really debating if my Nexus was defective - if this is just how it is then im willing to accept it - i just want to make sure we're not part of some funky batch
i assume like this here
http://forum.xda-developers.com/showpost.php?p=19881421&postcount=87
And if you said they tested the demo units, thats also my observation. Some screens have it more than others (others being almost not visible) and some inbetween
oscillik said:
you must have a magic Galaxy S II then, because it is a known issue with AMOLED screens when running at low brightness.
Click to expand...
Click to collapse
It may be a known issue, but that doesn't mean it's acceptable. I've not experienced any issues like this on either of my Fascinates. I'd certainly return mine if there were any screen issues.
oscillik said:
This is normal with AMOLED displays.
Click to expand...
Click to collapse
I understand the artefacts you mean but this is a single bar about 3mm thick its not dead pixels like the three store suggested otherwise it wouldn't matter about the brightness it almost looks like something is pressing gently against the screen. I have tried to photograph it but my camera/me are not the best.
Thyrus said:
i assume like this here
http://forum.xda-developers.com/showpost.php?p=19881421&postcount=87
And if you said they tested the demo units, thats also my observation. Some screens have it more than others (others being almost not visible) and some inbetween
Click to expand...
Click to collapse
yeah its pretty much like that
it's like...grainy with weird colours. I wouldnt say i see any thick LINES, instead it reminds me of throwing paint on a wall and letting it slide down. I'll try and take a picture tonight with some high res camera so you guys can hopefully see what im talking about
unfortauntely its not so easy for me to get a return since im in canada and i bought mine through Handtec in the UK - im pretty sure RMA-ing is a huge hassle and wait, plus im not sure if i have to pay for the shipping
Thyrus said:
i assume like this here
http://forum.xda-developers.com/showpost.php?p=19881421&postcount=87
And if you said they tested the demo units, thats also my observation. Some screens have it more than others (others being almost not visible) and some inbetween
Click to expand...
Click to collapse
Its not like that on mine.
lol i took that pic with my G2x, its not as extreme as that in real life.
An OLED (organic light-emitting diode) is a light-emitting diode (LED) in which the emissive electroluminescent layer is a film of organic compounds which emit light in response to an electric current.
It;s Organic. Each row of organic pixels may have slightly different tolerances to voltage than the next, hence you get dark and lighter rows varying to different degrees on different screens.
By all means take a chance and see if a replacement is all the same tolerances with no darker or lighter lines or if it has lots of them and looks like a striped screen. I don't think its a "defect" as such, its just a "characteristic" of AMOLED. If they wanted Samsung could measure the tolerance of each OLED to a very accurate level and there would be no dark or light lines on any screen. It would be very expensive though, so they fall into a catagory of acceptable or not.
Thats just my opinion by the way.
edit: Im actual glad so many others are questioning this too. I feel less pedantic now. lol
mcgon1979 said:
By all means take a chance and see if a replacement is all the same tolerances with no darker or lighter lines or if it has lots of them and looks like a striped screen.
Click to expand...
Click to collapse
Bear in mind that any replacement you get may in fact have a worse screen. I was lucky when I got my replacement phone (replaced due to volume bug, nothing to do with the screen) and my screen was luckily better. You may not be so lucky.
mcgon1979 said:
I don't think its a "defect" as such, its just a "characteristic" of AMOLED.
Click to expand...
Click to collapse
Indeed
well i just got my nexus today and as expected noticed a small transparant line running down with screen with auto brightness / low brightness. So i turned it of and manualy set to around 55 60% defintly cant notice it now just bummer cant use auto brightness .... will have to see how battery holds out like this as i luv this phone
Hi all. My screen is degradating over time.
I bought the phone on christmas.
Screen was perfect now I can see some horizontal lines with different hue also in non gray background.
I can see this lines on this forum also. My display is at 50% brightness.
Have you noticed the same?
My first Nexus had this from day one. Purchased on release day in November and it didn't get worse up until I sold it last week. My new Nexus is much better and doesn't have any lines, etc.
I think you'll find the majority of units shipped before the new year will have this issue to some extent. The newer screens are much better.
I once had six units powered on in the dark next to each other. Three were built in November, and the other three in late December. The three from November had lines and a more yellow hue as opposed to the December built models which had no lines and a more natural hue.
Yes I see the horizontal lines too. They are growing over time. Specifically on the color red. Install dead pixel detect and check each color and you'll see what I mean.
It really doesn't bother me much though.
Fix for the Horizontal Lines - http://forum.xda-developers.com/showthread.php?t=1588613
arzbhatia said:
Fix for the Horizontal Lines - http://forum.xda-developers.com/showthread.php?t=1588613
Click to expand...
Click to collapse
That isn't a fix, its a bandaid. Its been around for a couple months in different threads, by the way
adrynalyne said:
That isn't a fix, its a bandaid. Its been around for a couple months in different threads, by the way
Click to expand...
Click to collapse
Umm hehehe okay a bandaid but it's better than the ones present in the thread atleast
arzbhatia said:
Umm hehehe okay a bandaid but it's better than the ones present in the thread atleast
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1475074&page=3
http://forum.xda-developers.com/showthread.php?t=1547477
adrynalyne said:
http://forum.xda-developers.com/showthread.php?t=1475074&page=3
http://forum.xda-developers.com/showthread.php?t=1547477
Click to expand...
Click to collapse
Umm.. mine isn't black bro. It's the proper ICS background with the lines things fixed.
My bad. So it is just a higher resolution gradient?
The two issues here are un-related. He's not talking about gradient banding. He's talking about physical flaws in the panel which manifest themselves as variation in intensity of light output from diode to diode.
Equinox102 said:
The two issues here are un-related. He's not talking about gradient banding. He's talking about physical flaws in the panel which manifest themselves as variation in intensity of light output from diode to diode.
Click to expand...
Click to collapse
True, the displays are just purely crap. There is absolutely no way around it. You might not see or care about it, but it is the simple truth. Samsung didn't deliver on the display. Great phone otherwise, but... I suppose nothing is perfect.
How do I check when the phone was manufactured? Didn't see any read out on the box.
Sent from my Galaxy Nexus using XDA
arzbhatia said:
Fix for the Horizontal Lines - http://forum.xda-developers.com/showthread.php?t=1588613
Click to expand...
Click to collapse
This is actually something different than the gradient fix in settings menu. My horizontal lines, specifically on color red, grow over time and they are actually hardware related. The actual pixels are changing. And its related to heat too. Hotter temp brings them out, and cooling off reduces them.
Also I can see them spreading gradually. They only hit the top half of the screen, but expand towards the bottom too as it heats up.
Again though this doesn't affect me at all! Its not noticeable and I'm not worried about it.
RogerPodacter said:
This is actually something different than the gradient fix in settings menu. My horizontal lines, specifically on color red, grow over time and they are actually hardware related. The actual pixels are changing. And its related to heat too. Hotter temp brings them out, and cooling off reduces them.
Also I can see them spreading gradually. They only hit the top half of the screen, but expand towards the bottom too as it heats up.
Again though this doesn't affect me at all! Its not noticeable and I'm not worried about it.
Click to expand...
Click to collapse
I know I know, I was just providing a bandaid
nexicon said:
How do I check when the phone was manufactured? Didn't see any read out on the box.
Click to expand...
Click to collapse
It says on the actual handset if you take out the battery.
Found this to help determine manufacture date info. -
http://forum.xda-developers.com/showthread.php?t=1519606
Cmmts said:
True, the displays are just purely crap. There is absolutely no way around it. You might not see or care about it, but it is the simple truth. Samsung didn't deliver on the display. Great phone otherwise, but... I suppose nothing is perfect.
Click to expand...
Click to collapse
Yep i lived to accept my faulty display after 4 exchanges I gave up. Each one had different issues.
The quality control is horrendous. I will never ever purchase another samsung product again. In fact I just bought a 25 inch monitor for my desktop, and went with Asus over samsung, perfect monitor no dead pixels or lines or anything.
tannor said:
Yep i lived to accept my faulty display after 4 exchanges I gave up. Each one had different issues.
The quality control is horrendous. I will never ever purchase another samsung product again. In fact I just bought a 25 inch monitor for my desktop, and went with Asus over samsung, perfect monitor no dead pixels or lines or anything.
Click to expand...
Click to collapse
I've been around long enough to know that every cell phone company has QC issues. Anyone who disagrees is naive or a liar. You aren't buying a hand built luxury item. It is a mass produced electronic device.
Your beloved Asus is sending out GPS dongles to Prime owners due to their legendary QC.
adrynalyne said:
I've been around long enough to know that every cell phone company has QC issues. Anyone who disagrees is naive or a liar. You aren't buying a hand built luxury item. It is a mass produced electronic device.
Your beloved Asus is sending out GPS dongles to Prime owners due to their legendary QC.
Click to expand...
Click to collapse
I just never seen 4 phones in a row have issues with the display, and different issues each time?
I can see one going bad, get RMA and fix it, but 4 in a row? Something is very wrong. If this phone cost me $50 I can careless, but when you spend $800 or more you expect it to work 100%
My samsung plasma TV actually has problems unfortunately it happened about 6 months after the 1 year warranty expired so nothing I can do.
I just have a real bad taste with samsung and not sure what I will do for my next phone but I got time to worry about it.
Is this possibly because of the pentile display? I hate the grainyness. It was PATHETIC at first but I fixed a lot of it with some color control tweaks. I'm lucky it did make a big difference. Phone looks beautiful now.
I have had over my phone over a month now , sharp panel vertical lines poor battery. However i have noticed today i now have 3 stuck pixels close to center of screen. I haven't had a phone with stuck pixels in over 6 years and i was wondering if anyone else has any ?
I've been lucky enough that my last 3 phones didn't have dead pixels. It's actually shocking to me. Generally, anything with a screen I have to return at least once.
mosincredible said:
I've been lucky enough that my last 3 phones didn't have dead pixels. It's actually shocking to me. Generally, anything with a screen I have to return at least once.
Click to expand...
Click to collapse
well i used to be the same always purchasing screens with dead pixels and returning , talk about bad luck . This is the first screen in years ive seen dead / stuck pixels on and not to impressed , specially couple with vertical lines (Sharp panel).
My screen is all good here, but I have heard of many people exchanging this phone for various screen issues. First I've heard of dead pixels though!
These lines, what do they look like exactly? Just curious as I see that mentioned a lot..
What vertical lines are you referring to that bothers you? Can you take a picture of them?
BTW, I have none of those issues.
Sent from my HTC6545LVW using Tapatalk
dogswind said:
My screen is all good here, but I have heard of many people exchanging this phone for various screen issues. First I've heard of dead pixels though!
These lines, what do they look like exactly? Just curious as I see that mentioned a lot..
Click to expand...
Click to collapse
richii0207 said:
What vertical lines are you referring to that bothers you? Can you take a picture of them?
BTW, I have none of those issues.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
here is a picture of the lines as far as im aware its only the sharp panels affected , took me a while to find as was buried in another thread but see here :-
http://forum.xda-developers.com/showpost.php?p=66816127&postcount=67
tonnytech said:
http://forum.xda-developers.com/showpost.php?p=66816127&postcount=67
picture of the lines only sharp panels as far as im aware
Click to expand...
Click to collapse
Looks like the touch sensor matrix. My iPad air 2, NVIDIA shield, 2015 Moto G, and 10 have these in horizontal and vertical if you look close enough. If they're the same lines, then this is normal and is needed to detect touch.
Sent from my HTC6545LVW using Tapatalk
tonnytech said:
picture of the lines only sharp panels as far as im aware , took me a while to find as was buried in another thread but see here :
http://forum.xda-developers.com/showpost.php?p=66816127&postcount=67
picture of the lines only sharp panels as far as im aware
Click to expand...
Click to collapse
I see. I can kinda see them on mine. But I had to turn the screen off and get under a bright light. Never would have known. Are they more noticeable on yours??
for me they were very noticeable when i first powered the device on , viewing images or web pages with white background they would appear grey. They settled after a few days but still noticeable from time to time. Maybe i have just got used to them
Realized myself it was matrix and part of the tech , did consider rma at first but didn't want to risk the pink tint
Have a white pixel
So today morning I saw a dead white bright spot
May be dead pixel or even a broken pixel due to pressure
To be frank I didn't had it when I bought this month ago
I would like to say that I was playing gangster Vegas for around 3-4 hours yesterday night and when I woke up in the morning I saw it.
Have tried jscreen etc etc nothing worked. Applied pressure also that even didn't work
Any suggestions?
Is this normal? Greys have a green tint which is really noticeable on low brightness. Is this a limitation of AMOLED? But I don't recall this issue on my 6P or Note 4.
Hmm. Not having this issue...
Greys are really greenish. Though it happens only at some certain brightness level (a little more than the lowest).
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
Not noticing this on mine either.
Sent from my ONEPLUS A3000 using Tapatalk
I may have a slight tint on mine on greys, only on one half of the screen though. I'm colourblind so it could be green. I'm thinking it's more purple-ish though...
edios123 said:
Greys are really greenish. Though it happens only at some certain brightness level (a little more than the lowest).
Click to expand...
Click to collapse
mr mystery said:
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
Click to expand...
Click to collapse
EP2008 said:
Not noticing this on mine either.
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
thebcooper said:
I may have a slight tint on mine on greys, only on one half of the screen though. I'm colourblind so it could be green. I'm thinking it's more purple-ish though...
Click to expand...
Click to collapse
Yes what I had experienced from my last 3 phones I.e galaxy s2,s3,s4,s4 mini,s5 all of em which had amoled screen all have this thing. Its like if u seen u can't able to unseen. But its hard to notice. I think these displays are rather builded like this to work. Even my brother's new s7 has this thing.
rayzen6 said:
Yes what I had experienced from my last 3 phones I.e galaxy s2,s3,s4,s4 mini,s5 all of em which had amoled screen all have this thing. Its like if u seen u can't able to unseen. But its hard to notice. I think these displays are rather builded like this to work. Even my brother's new s7 has this thing.
Click to expand...
Click to collapse
On only part of the screen though? I know when tilting AMOLED displays that can happen but head on I don't know. (I've avoided AMOLED up until now because my last couple experiences with older ones was not so nice)
thebcooper said:
On only part of the screen though? I know when tilting AMOLED displays that can happen but head on I don't know. (I've avoided AMOLED up until now because my last couple experiences with older ones was not so nice)
Click to expand...
Click to collapse
Yes on part of the screen at bottom its much noticeable in dark.
rayzen6 said:
Yes on part of the screen at bottom its much noticeable in dark.
Click to expand...
Click to collapse
Guess that answers that, cheers!. (although mine might be right side of the screen, not bottom)
On my phone, the bottom part is also "greener" than the upper part. This is especially visible when brightness is set low (which I do when not outside, because it totally suffices).
Do more people have this problem?
Would returning the unit and getting a new OP3 make sense, or are these unevennesses typical??
hasenbein1966 said:
On my phone, the bottom part is also "greener" than the upper part. This is especially visible when brightness is set low (which I do when not outside, because it totally suffices).
Do more people have this problem?
Would returning the unit and getting a new OP3 make sense, or are these unevennesses typical??
Click to expand...
Click to collapse
I'm wondering if it's just an AMOLED thing... If it's really really bad then you may be better off RMA-ing it of course.
mr mystery said:
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
Click to expand...
Click to collapse
The findings on Anandtech have nothing to do with the quality and everything to do with the calibration, which is just software.
Hi, is it darker like the pics from my thread? I think I have the same issue on my display, just at the middle of the screen.
http://forum.xda-developers.com/oneplus-3/help/dark-line-oled-screen-t3402293
One thought came to me: In the upper half of the OP3 are the parts which get warm when the phone "works". Perhaps the part of the screen which is warmed up regularly loses a bit of green tint, while the lower, colder part remains as it is??? Just a thought...
I get a weird purpley/dark colour on greys and when scrolling white font on black background, but only on minimum brightness.
After reducing brightness below a threshold (just above the minimum) the colours across the display seem to shift
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
I got my replacement phone today. And. The display is even more worse. The colors are uneven, like some of them have here. The bottom is greener and the top slighlty pinkier/the correct color.
Argh. That's what I'm afraid of (sent my device in for replacement on Saturday):
That, as a replacement, simply someone grabs a box with a new device and sends it to me, without testing.
Edios, what did you write in the service request as your reason why you want a replacement? Did you write about the display problems?
Welcome to the lottery...
Does anyone know: If the 2nd device also has a defect, and the 14 day return time since I got the 1st device is already over, can I demand from Oneplus that they take back the 2nd device and that I get my money back??
hasenbein1966 said:
Argh. That's what I'm afraid of (sent my device in for replacement on Saturday):
That, as a replacement, simply someone grabs a box with a new device and sends it to me, without testing.
Edios, what did you write in the service request as your reason why you want a replacement? Did you write about the display problems?
Welcome to the lottery...
Does anyone know: If the 2nd device also has a defect, and the 14 day return time since I got the 1st device is already over, can I demand from Oneplus that they take back the 2nd device and that I get my money back??
Click to expand...
Click to collapse
I didn't even mention the issues, Amazon immediately gave me a replacement.
The problem is, they provide only a single replacement and now insisting to give a refund. But I want this device cos there's no other device that I'm interested in. And it's out of stock also.
For what it's worth, these sound like typical AMOLED issues. There are long threads in the Galaxy S6, S7, etc. forums with people experiencing the exact same thing. AMOLEDs just seem to not be as consistent as LCDs in the quality control department and it's always just the luck of the draw whether you get one with green or pink tints or not.